01_Feb Cover_PM_0212_rt.qxp:01_PM_0112 15/02/2012 10:56 Page 1 V £ 6 . 9 O L X V I I I N O 2 F E B R U A R Y 2 0 1 2 5 IN THIS ISSUE... 17 Antiplatelets & anticoagulants Recruiting patients to the NMS 29 Pregnancy & babycare Guidance for a healthy pregnancy 34 Nutrition & weight management Helping customers fight the fat 36 Wound care in pharmacy Tackling hard-to-heal wounds How to reinvigorate self care? Reckitt Benckiser’s sales development controller, Trevor Gore, said that protocols act as a “safety blanket” in a risk-averse environment and suggested that they might be more beneficial if used for a limited time, until pharmacists and consumers become familiar with the product. It was agreed that if the self care market is to move forward, the focus of care must shift towards people’s needs and away from pharmacists being the guardians of drugs. Conference speakers at �Self Care 2020: Achieving the Vision’ Pharmacy Magazine’s Self Care 2020 conference, which took place in Windsor earlier this month in association with the PAGB, brought together senior industry figures to discuss how to reinvigorate self care in community pharmacy BY PM NEWS TEAM Pharmacists, manufacturers and regulators all need to reappraise their approach towards both OTC medicines and POM-to-P switches if the self care market is to be reinvigorated. That was the consensus among speakers at Pharmacy Magazine’s Self Care 2020 conference, held earlier this month, which invited a number of stakeholders to come up with a new model for self care. Research company Hamell Communications identified that while some pharmacists fully engage with POM-to-P switches, a large proportion (around 75 per cent) only support switches that they feel are low risk, and a third group resist them altogether. “It is not the practical aspects of time restrictions, price or dose of the product that inhibits support, but personal beliefs and behaviours,” said clinical director Dr Alison Carr. With appropriately targeted interventions these could be changed, she said. “If customers’ perception of pharmacists improved, if pharmacists received more targeted training or if they were involved in the process before the product was reclassified, it could make a difference to that product’s success,” she added. KEEP THINGS SIMPLE Regulatory issues were a recurrent theme at the conference, with manufacturers criticising the overly complex nature of the current switching process, spilling over into pharmacy in the form of lengthy protocols. Andrew Clark, trading controller at GlaxoSmithKline, posed the questions: “Does the protocol achieve what it is meant to? Does it put patients and pharmacists off?” islation barriers and involving pharmacists in decisions about medicines reclassification. Sheila Kelly, PAGB chief executive, took the opportunity to highlight that the PAGB has been Finally, Rob Darracott, chief executive of Pharmacy Voice, urged pharmacists to focus on positive outcomes and not be disheartened by criticism in the media. “The Daily Mail can “The focus of care must shift towards people’s needs” working with the MHRA on a new set of guidelines due out in the summer that will help streamline the switching process. As a part of this, stakeholders will be involved from the start. always think of a way to catch us out but day in, day out, good things happen in pharmacy. How we knit our ideas together so that this good is recognised is the question.” MOVING FORWARD In the closing session, delegates drew up a list of objectives that need to be met for community pharmacy to achieve its self care vision by 2020. A key priority was the need to improve the education process for both pharmacists and their teams, to ensure that they were equipped to respond to change and communicate pharmacy’s roles to both the public and GPs. “To change the mindset we need to start at undergraduate level so that pharmacists develop the leadership and management skills they need,” Liam Stapleton, managing director, Metaphor Development, told the conference. “We must educate pharmacists to be less risk averse and include GPs in training so that they are on our side,” added David Wood, director of clinical services, Communications International Group. In addition, delegates agreed that changes were needed to facilitate POM-to-P switches, such as removing European leg- EDITOR’S COMMENT 2 • INSIGHT 4 • NPA COLUMN 6 • ANALYSIS 6 • SOCIETY COLUMN 8 • SCRIPT SENSE 10 • NICE GUIDELINES 14 • CPPE FOCUS 16 • OPINION 28 02_News_PM_0212_rt _to liz.qxp:02_PM_0212 10/02/2012 16:26 Page 2 viewpoint news email: richard.thomas@1530.com comment fromtheeditor Industry blames parallel exports for medicines supply problems Steve Turley, EMG vice-chair added: “The issue is with a small number of companies who hold wholesaler licences. We need to legally separate the dispenser and the wholesaler, as there is a conflict of interest between these business models.” The speakers rejected proposals to relax medicines quotas, insisting that they were necessary to ensure equal access to medicines. Pharmacy bodies were severely critical of the industry’s stance on medicines shortages, saying that problems needed to be addressed across the entire supply chain. Other parties have been invited to give their views during three further evidence sessions as part of the inquiry. With various long-term conditions accounting for 70p in every £1 spent on healthcare, things cannot carry on as they are in the NHS. Furthermore, everyone agrees that a greater emphasis on self-care would give people more control over their health and improve their quality of life. But it needs everyone to buy into the self-care ethos if we are to turn policy and intent into effective implementation. This will require a change in attitudes and behaviours by the public and new models of care for healthcare professionals, including pharmacists. It is restating the obvious to say that community pharmacy has a key role in promoting and enabling self-care. Yet, with the current emphasis firmly on NHSfunded service development (itself a rather precarious proposition), the sector risks underplaying its hand. How to reinvigorate the self-medication market and put self-care back at the centre of pharmacy practice were the central themes of a conference organised earlier this month by Pharmacy Magazine and PAGB, attended by senior figures from the profession, industry and Government (see front page story). One of the key messages from the conference was that there needs to be more joined-up thinking between manufacturers, regulators, doctors and pharmacists on matters such as OTC medicines for new indications, models of POM-to-P switching, information provision for consumers and training requirements for pharmacists and their staff. So let’s have the debate and start to address these issues. It is in everyone’s interest to fully engage with the self-care agenda. A more detailed report of the conference will appear in next month’s issue. The pharmaceutical industry has blamed parallel exporters for the medicines shortages crisis and called for legislation to separate pharmacies’ wholesaling and dispensing functions. The suggestion was made by the Association of the British Pharmaceutical Industry (ABPI) during an evidence session last month at the All-Party Pharmacy Group inquiry into medicines shortages (reports Charlotte Rigby). Representatives from the ABPI, the European Medicines Group (EMG) and pharmaceutical company Novartis claimed that the shortages were occurring because medicines that were intended for UK patients were being exported by a small number of sources, despite measures introduced by manufacturers to provide emergency stock. They argued that a legal distinction between pharmacies’ dispensing and wholesaling functions would enable manufacturers to target drugs in short supply by creating clearer audit trails. Heather Masters, director of commercial operations at Novartis, said: “We have introduced short-term solutions including patient priorities and emergency supplies but we need a longterm, more sustainable solution. A legal separation between pharmacy and wholesale would help us to know with whom we are dealing.” Richard Thomas Reckitts triumphs at this year’s SMaRT Awards COMMUNICATIONS INTERNATIONAL GROUP Linen Hall, 162-168 Regent Street, London W1B 5TB. Tel: 020 7434 1530 Fax: 020 7437 0915 Email: PM@1530.com EDITOR: Richard Thomas, BSc, MRPharmS. ASSISTANT EDITOR: Charlotte Rigby. EDITORIAL CONSULTANT: Liz Platts. CLINICAL DIRECTOR: Professor Alison Blenkinsopp OBE PhD, FRPharmS. FEATURES: Asha Fowells, Sasa Jankovic, Charlotte Rigby. CO-ORDINATOR: Lesley Anderson. DESIGN: Tony Gummer, Truprint Media. COMMERCIAL DIRECTOR: Martin Calder-Smith. ADVERTISEMENT MANAGER: Mark Walley GROUP SALES: Ian Mogg, Liz Coop. SPECIAL PROJECTS, KEY ACCOUNTS: Frances Shortland. HEAD OF CLIENT EDUCATION & TRAINING: Lesley Johnson MRPharmS. PUBLISHINGDIRECTOR: Felim O’Brien. Editorial Panel: Professor Alison Blenkinsopp OBE PhD, FRPharmS, Professor of the Practice of Pharmacy, University of Bradford; Dr David Temple PhD, FRPharmS, Welsh School of Pharmacy; Dr Colin Adair MPSNI, director NICPLD; Dr Gillian Hawksworth, PhD, FRPharmS; Mr Peter Curphey FRPharmS; Mr Alan Nathan FRPharmS, lecturer King’s College, London; Mr Hemant Patel FRPharmS, past-president RPSGB; Mr Mark Koziol MRPharmS, chairman PDA; Mr Liam Stapleton MRPharmS, consultant, Metaphor Development; Mr Steve Howard MRPharmS, pharmacy superintendent, Lloydspharmacy; Sue Sharpe, chief executive PSNC. Published under licence by Communications International Group Ltd, © Groupe Eurocom Ltd. FOUNDING EDITOR: Anne Anstice CIRCULATION/SUBSCRIPTION ENQUIRIES: The National Pharmacy Database, Precision Marketing Group, Precision House, Bury Road, Beyton, Bury St Edmunds IP30 9PP. Tel: 01284 718912; email: subs@precisionmarketinggroup.co.uk PHARMACY MAGAZINE/TRAINING MATTERS COMPETITION RULES 1. Competitions are only open to pharmacists/pharmacy assistants currently employed at registered UK premises. 2. Only one entry is allowed per pharmacist/assistant. 3. The names of competition winners can be obtained by sending a SAE to the address above. A Communications International Group publication 2 FEBRUARY 2012 PHARMACY MAGAZINE Reckitt Benckiser (RB) has scooped the coveted Best Overall Company prize at the tenth annual SMaRT Awards. Fighting off fierce competition from GlaxoSmithKline, a previous winner of the accolade, RB was voted into top spot by readers of Communications International Group’s pharmacy titles – Pharmacy Magazine, Training Matters, P3, Independent Community Pharmacist and Beauty Magazine. The company was clearly a favourite among readers, as it also walked away with the Best Sales Force award and Best Support Package for Multiple Pharmacy. McNeil Products also had cause for celebration as it picked up a total of five awards: Most Innovative Company; Best Overall Brand for Nicorette; Best New Product Launch and Effective Marketing Award: Large Budget for Nicorette QuickMist Mouthspray; and Best Educational Initiative for Pharmacy Support Staff for Regaine for Men Foam. MINISTERS IN DENIAL Meanwhile Mark James, group managing director of AAH Pharmaceuticals and BAPW chairman, has accused health ministers of being “in denial” regarding drug shortages. His comments were made following a Government response to written Parliamentary questions from the Conservative MP Margot James. Ms James asked what steps the Government is taking to address delays in the supply of prescribed medicines. In reply, health minister Simon Burns stated that “some shortages and delivery delays are inevitable” and that the Department has “well established arrangements for dealing with these”. Mr James responded: “If the Department of Health has �well established arrangements’ for dealing with the shortages, what are these? And if they exist, why are they not working? This is a worryingly complacent response which shows no understanding of the scale or seriousness of the problem.” Guidance produced by the Department of Health has had no impact at all and problems with the availability of certain medicines are as bad as ever, he said. “Wholesalers have put forward constructive proposals including amending regulations to reflect new patient service obligations, independent third party monitoring and improved emergency supply arrangements. But we will not make progress unless the Department of Health is willing to play its part.” PM COMMENT The blame game has to stop and all parties must thrash out a solution to this problem once and for all. How much longer are patients going to be made to suffer? Reckitt Benckiser picking up the prize for Best Overall Company Herbal medicines brands also triumphed on the night with A. Vogel’s Pharmacy Herbal Handbooks programme topping the Best Educational Initiative for Pharmacists category and Potter’s Herbal Remedies going home with the Effective Marketing Award: Small Budget. Other winners included Procter & Gamble for its Pharmacy Care Programme (Best Initiative from a Health and Beauty Brand or Company), MSD’s Eczema- Zones.co.uk (Best Patient Support) and Pfizer’s Healthy Partnerships NMS Training (Best Professional Services Support). Speaking at the awards, held earlier this month in Windsor and attended by nearly 300 people, Pharmacy Magazine editor Richard Thomas said: “We believe strongly that a close relationship between industry and community pharmacy is vital, more so than ever in these challenging times.” 03_News_PM_0212_rt.qxp:03_PM_0212 13/02/2012 13:31 Page 3 news in brief GSK unveils New approach to grand plans pharmacy standards for 2012 GlaxoSmithKline has announced plans to combine the strengths of its healthcare, drinks, and sports and nutrition brands to drive sales and engage with its customers during 2012. Despite the economic downturn, the company aims to support its brands with multi-million pound marketing campaigns and investment in science and innovation, with the aim of becoming the world’s first �fast-moving consumer healthcare company’. Peter Harding, general manager for GSK Consumer Healthcare, Great Britain and Northern Ireland, said: “GSK is a British company with a fantastic portfolio of brands that British consumers love and trust. Our brands are built on unrivalled scientific expertise and grounded in consumer and shopper understanding. Far from retreating from the current global downturn, our world-class team of people are seizing the opportunities for growth that a disruptive economic cycle brings.” The General Pharmaceutical Council (GPhC) is adopting a more flexible, less detailed approach to the regulation of pharmacy premises in a new set of draft standards. The pharmacy regulator is seeking the views of all stakeholders, including patients and the public, pharmacy professionals and representative organisations on the proposed regulatory changes in a consultation, launched earlier this month. The draft standards are grouped into five main principles covering: governance; staff; premises; medicines management; and equipment and facilities. At the launch, Bob Nicholls, GPhC chair, said: “The draft standards set out what patients and the public should be able to expect from their local pharmacy.” The standards focus on achieving outcomes rather than fulfilling specific criteria, in order to take account of the rapid pace of change in pharmacy and the wide variation in pharmacy settings. Duncan Rudkin, GPhC chief executive, explained: “We recog- Bob Nicholls nise that our proposed standards are different from the more detailed rules-based approach that pharmacy is used to. The onus will be on pharmacy owners and superintendent pharmacists to decide how they meet these standards.” The consultation, �Modernising pharmacy regulation’, also outlines the GPhC’s requirements for pharmacy registration and approach to compliance and enforcement. To contribute to the consultation, visit the website (www.registeredphar11 17213 PBB TAC New PHARM 1/2Pg macies. org)5/10/11 by May 7. roundup email: newsdesk@1530.com Pharmacy bodies call for ’24-hour supply’ commitment Medicines supply issues will not be resolved until manufacturers and wholesalers commit to implement best practice guidance that calls for supply within 24 hours, pharmacy representatives told MPs as part of the All-Party Pharmacy Group’s inquiry into medicines shortages. During the inquiry’s second evidence session earlier this month, representatives from the Royal Pharmaceutical Society, Pharmacy Voice, Pharmaceutical Services Negotiating Committee and Independent Pharmacy Federation, spoke of the burden imposed by medicines quotas on pharmacists and urged all players within the supply chain to work towards a solution (see also p2). This month in TM… To coincide with the 90th anniversary of the first successful treatment of diabetes with insulin, we include an in-depth report on the management of type one diabetes. We also analyse the latest thinking on quitting smoking in support of No Smoking Day, while the OTC Treatment Clinic covers obesity and weight loss (answers on p4 0 mm 151x 225mm Magazine). of Pharmacy Astellas Advagraf® Prolonged release hard capsules containing tacrolimus 0.5 mg, 1 mg, 3mg and 5 mg Prograf® hard capsules containing tacrolimus 0.5 mg, 1 mg and 5 mg. Indications: Advagraf: Prophylaxis of transplant rejection in adult kidney or liver allograft recipients. Treatment of allograft rejection resistant to treatment with other immunosuppressive medicinal products in adult patients. Prograf: Prophylaxis of transplant rejection in liver, kidney or heart allograft recipients. Treatment of allograft rejection resistant to treatment with other immunosuppressive medicinal products. Please consult the relevant Summary of Product Characteristics before prescribing particularly in relation to sideeffects, precautions and contra-indications. Legal Classification: POM. Date of Revision: February 2011 Marketing Authorisation Holder: Astellas Pharma Europe B.V. Elisabethof 19, 2353 EW Leiderdorp, Netherlands. Further information available from Astellas Pharma Ltd, 3rd Floor, Future House, The Glanty, Egham, TW20 9AH. For medical information phone 0800 783 5018 The British National Formulary recommends switching between different oral formulations of tacrolimus requires careful therapeutic monitoring Changes to oral tacrolimus therapy should be made only under the close supervision of a transplant specialist Unintentional switching between tacrolimus formulations can lead to serious adverse events including rejection of transplanted organs It’s up to you Tacrolimus. Be specific. Always use the brand name Adverse events should be reported. Reporting forms and information can be found at www.yellowcard.gov.uk. Adverse events should also be reported to Astellas Pharma Ltd – 0800 783 5018 Job code: PRG11067UK Date of preparation: October 2011 Different formulations of oral tacrolimus are not bioequivalent or freely interchangeable. They should not be switched without close supervision by a transplant specialist and appropriate therapeutic monitoring. Overor under-exposure can result in toxicity or graft rejection, respectively. Find out more www.tacrolimus.co.uk 11-17213_PBB TAC NEW Pi_PharmMag_Half Page_AW.indd 2 11/10/2011 PHARMACY MAGAZINE FEBRUARY15:21 2012 3 04_Insight_PM_0212_rt.qxp:04_PM_0212 03/02/2012 11:32 Page 4 staff training viewpoint insight by Alexandra Humphries* I have been watching the reports on the latest campaign to decriminalise controlled substances, such as cannabis, with growing dismay and alarm.... THE arguments for decriminalising controlled substances are usually financial (it would save the police and courts millions of pounds a year) or social (it would allow people who use such drugs to feel less marginalised and, anyway, there is no evidence that cannabis smokers progress to �harder’ drugs). It’s all very well for prominent figures, such as Sir Richard Branson, to say that cannabis should be legalised, it does no harm and people should have free choice whether to use it or not – but I think that’s wrong. I see the type of client that makes Frank Gallagher from �Shameless’ look posh, swaying about the streets, not only suffering from their addictions but also multiple physical health problems. They are often manipulated by others, in abusive relationships, have neglected children Now, if the estimated savings to the legal system from decriminalising cannabis were to be put into intensive programmes of help, and if there were facilities to hospitalise people who are a danger to themselves through alcohol or drug abuse, then I just might be persuaded to change my mind. NMS SUCCESS I have made my feelings on NMS clear in the past few months but I have managed to hit my NMS target for two months in a row now. That said, I was still feeling unsure of the value of most of the interventions I made. However, last week a patient called in to tell me that following my referral to the GP of a suspected ADR, she had been telephoned by the doctor and following that consultation had had an appointment resulting in “I have managed to hit my NMS target for two months in a row” living in appalling conditions, and have got past �choice’ because of the hopelessness of their situations. Making cannabis legal will only gloss over the enormity of their problems. Public health campaigns have made smoking socially unacceptable because of health problems to smokers and those around them. Yet cannabis smoke is just as likely to cause harm as tobacco smoke. There are also moves to limit alcohol use by increasing prices because of the burden of alcoholrelated liver disease – not just in the lost and the hopeless but also the nice middle class folk who sit at home enjoying a glass or three of red. more tests and a change of treatment. Job done! I just hope that, when the powers-that-be analyse the benefits of the NMS, they don’t expect every intervention to result in something to report. MURS FOR ANTIPSYCHOTICS When it comes to MURs I tend to shy away from offering them to people taking antipsychotics, which is probably discriminatory. I feel that, as I don’t know the diagnosis in these cases, I might make the patient’s situation worse. On the one occasion when I decided to make an effort, the customer was uncomfortable and worried about records being kept about him; he didn’t want the door to the consultation room closed so confidentiality must have been compromised. I did say we needn’t continue, but we did get to the end of the review. However I wonder about the cost to his mental health as I haven’t seen him since. In such circumstances I feel that we need more partnership with the specialist services and (here we go again) access to relevant medical records. I know that if I raise concerns regarding prescribing for some patients with mental health issues, the GP will usually say that he/she will consult with the mental health services before resolving the issue. Maybe the time has come to say that we can’t be specialists in everything.... DELUSIONAL? The race to open 100-hour pharmacy contracts in GP surgeries continues apace. Such pharmacies are not needed and contractors are deluding themselves if they think it is a licence to print money. I also wonder at the quality of service provided as those that I have spied on locally are shoehorned into a corner and seem to have minimal staff. At one the single pharmacist apparently works more than 50 hours a week. Four such contracts have opened locally and, while it has impacted on those pharmacies closest to the surgeries, the pharmacy I currently work in has seen an increase in our figures. If you work in a pharmacy that is not attached or near a surgery, you know that you have to be better on service, availability – in fact absolutely everything in order to attract the customers. Which is exactly what we’ve done. * PEN NAME OF A PRACTISING COMMUNITY PHARMACIST. ALEXANDRA HUMPHRIES’ VIEWS ARE NOT NECESSARILY THOSE OF PHARMACY MAGAZINE. 4 FEBRUARY 2012 PHARMACY MAGAZINE Pharmacist Training Support the otc education Supporting Training Initiatives treatment clinic Common conditions and their treatment options This module has been endorsed with the NPA’s Training Seal as suitable for use by medicines counter assistants as part of their ongoing learning. Complete the questions at the end to include in your self-development portfolio All pharmacists are Obesity and weight loss required to engage in CPD. Activities such as training your professional support staff are important CPD triggers. This Pharmacist Training Support column runs in conjunction with this month’s OTC Treatment Clinic in Training Matters module 178 Welcome to TM’s OTC Treatment Clinic series. This handy, four-page section is specially designed so that you can detach it from the magazine and keep it for future reference. Each month, TM covers a different OTC treatment area to help you keep up-todate with the latest product developments. In this issue, we focus on constipation. At the end of the module there are multiple choice questions for you to complete, so your progress can be monitored by your pharmacist. You can find out more in the Counter Intelligence Plus training guide. The last six topics we have covered are: l Constipation l Temporary sleep problems l Coughs l Period Pain and the menstrual cycle l Haemorrhoids l Dry skin You can download previous modules from www.tm-modules.co.uk author: Jane Feely, PhD for this module OBJECTIVES: After studying this module, assistants will: • Be aware that, as a nation, we’re getting heavier and that a significant proportion of people are overweight • Have an understanding of the health implications of obesity • Understand how body mass index (BMI) is calculated and what other factors help determine whether a person is overweight • Be familiar with the principles of a healthy diet and understand the importance of regular, physical activity • Know where OTC products fit into the options available to someone who is wishing to lose weight. As a nation our waistlines are expanding and we’re getting heavier, something that probably isn’t news to you. Prevalence of obesity has more than doubled in the last 25 years and more and more of us are at risk of health problems because of our weight. You’ve probably seen evidence of this among your own customers. Maybe you’re one of the many who feel they struggle with their weight and always seem to be trying to lose those �few extra pounds’. This trend towards being overweight certainly has the medical profession and even politicians concerned. Being overweight has implications for our health and that, in turn, puts an increasing burden on the health service. Obesity is a priority for the Government. The White Paper – Healthy lives, healthy people: Our strategy for public health in England – set out how the Government plans to improve public health, including how to tackle obesity. One element of this is the Change4Life campaign which continues to help individuals and families to �eat well and move more.’ So, should we be concerned if we are overweight? The short answer is �yes’. Many people put their health at risk by eating unhealthy food and shunning physical activity. In some cases, they may not realise the damage they’re doing or may not have the necessary knowledge to correct their unhealthy choices. However, there is evidence that people become more motivated to lose weight if advised to do so by a healthcare professional. From formal weight loss clinics to TM FEBRUARY 2012 PULL OUT AND KEEP SUBJECT: OBESITY AND WEIGHT LOSS This module provides pharmacists with a useful training resource for pharmacy assistants. Refer to: This month’s OTC Treatment Clinic on obesity and weight loss in Training Matters. The materials are accredited by the NPA. REFLECTION ■Do I feel confident about asking obese customers whether they have considered trying to lose weight? ■Can I communicate the risks of obesity and the benefits of weight loss? ■Can I help obese people think about what they eat, when and why, and help them identify and address their personal barriers to weight loss? ■Can I provide accurate information on appropriate dietary patterns for weight loss? ■Am I up-to-date regarding recommendations for physical activity? ■Am I clear about the licensed indications for both prescription and OTC weight loss medications? ■Do I have the knowledge and skills to provide appropriate support for someone wanting to lose weight with the help of medication? ■Do I know when to refer obese people for further help? TRAINING CHECKLIST Ensure support staff understand the following key points: ■The risks of obesity ■How to prevent obesity ■The benefits of weight loss, healthy eating (including appropriate portion control) and physical activity ■Indications for weight loss medication ■When to refer to the pharmacist. ACTION I will: ■Reassess my and my staff’s interventions with obese customers ■Consider developing a healthy eating guide to give to patients who want to lose weight ■Assess the pharmacy team’s knowledge and skills in delivering information on healthy eating, physical activity and the role of weight loss medications ■Train my pharmacy assistants to ensure that they can meet the points in the training checklist and consider this as a potential entry in my CPD record. Answers to OTC Treatment Clinic no. 178 on obesity and weight loss: 1.b 2.d 3.a 4.d 5.a 6.b 05_PM_0212:05_PM_0212 09/02/2012 09:45 Page 1 eczema-pron , y r d t o e ski g e n all ’v e wrapped up W Aveeno is clinically proven to soothe and relieve from day one1 ® Formulated with active colloidal oatmeal, proven to restore the epidermal barrier2 Easily absorbed, non-greasy emollient range for a positive patient experience3 Available with or without prescription Visit www.aveeno.co.uk/healthcareprofessional References: 1. Double-blind, randomised, comparative clinical study using AVEENO® Cream, 50 subjects, 2010. 2. Kurtz ES & Wallo W. J Drugs Dermatol 2007; 6(2): 167–170. 3. NetDoctor.co.uk and AVEENO® Dry skin study – February 2008, n=133 participants at week 2. 06_Celtic_PM_1211_rt.qxp:06_PM_1211 02/02/2012 15:19 Page 6 npa view analysis The Department of Health’s new Public Health Outcomes Framework for England contains a number of indicators that fit well with the community pharmacy skills set Public health indicators Pharmacy and the EU highlight pharmacy’s potential Decisions made in Brussels can seen remote and irrelevant to pharmacy but the impact on business and practice in the UK can be very close to home, says Gareth Jones, NPA public affairs manager You’d be forgiven for thinking that the only issue that matters in the European Union right now is the debt crisis. It’s not. 2011 saw the passing of the Falsified Medicines Directive by the European Parliament – one of the most significant European Directives for community pharmacy that we have ever seen. The aim of the directive is to reduce the risk of counterfeit medicines reaching patients by introducing authentication systems and new safety features on packaging. The directive will take a number of years to implement, but it is likely that by around 2016 pharmacists in the UK will be expected to scan many medicines at the point of dispensing to verify that they are not counterfeit. PARAMOUNT It is paramount that implementation is risk-based and proportionate – protecting patients but not introducing unnecessary bureaucracy. We also want to ensure that pharmacy owns any data that is generated. To this end, the NPA has been working with manufacturers, pharmacy representatives and other stakeholders as part of a long-term implementation programme. Further progress was made in implementing the Pharmacovigilance Directive, which will strengthen the monitoring of the safety of medicines after they reach the market. The European Parliament also took an interest in adherence to medicines. NPA board member Raj Patel, who leads the UK delegation to the Pharmaceutical Group of the European Union (PGEU), was one of the keynote speakers Gareth Jones at a special meeting of the European Parliament to discuss the issue. He highlighted the contribution pharmacists in the UK make to better medicines management through Medicines Use Review (MURs) and the New Medicine Service (NMS). 2011 also saw the Department of Health decide to remove the so-called “three year rule.” The restriction, which emanated from European law, prevented pharmacists from overseas from working in a pharmacy that had been open for less than three years. With the squeeze on national budgets around Europe, many Governments were looking at how they could cut spending on medicines and pharmacy. Liberalisation of ownership rules, something that is very familiar in the UK, is now firmly on the agenda in other European countries. Working out further details of the anti-counterfeiting system and dealing with a proposed new directive to increase the information patients receive on their medicines will be high on the NPA’s agenda in 2012. “2011 saw the passing of the Falsified Medicines Directive” 6 FEBRUARY 2012 PHARMACY MAGAZINE BY STEVE BREMER Improvements against the 66 public health indicators laid out in the DH’s new Public Health Outcomes Framework for England are expected to increase healthy life expectancy and reduce differences in life expectancy and healthy life expectancy between communities. The indicators are divided into four groups: • Improving the wider determinants of health • Health improvement • Health protection • Healthcare public health and preventing premature mortality. Indicators include excess weight in adults, smoking prevalence, successful completion of drug treatment, and falls and injuries in the over 65s. The framework also considers tackling the causes of ill-health, with indicators such as school attendance, domestic abuse, homelessness and air pollution. The framework is designed to underpin a more effective, integrated and professional public health system that will give clear accountability for the improvement and protection of the public’s health. It embodies localism, with new responsibilities and resources for local government. It also gives central government the key responsibility of protecting the health of the population. Public Health England will be the new national delivery organisation for the public health system, working with partners across the system and in wider society to deliver support and enable improvements in the areas set out in the framework. It will also design and maintain systems to protect the population against existing and future threats to health. From April next year, councils will be given a ring fenced budget (a share of around £5.2bn) and will be able to choose how they spend it according to the needs of their population. Those who make the most improvements will be rewarded with a cash incentive. WHERE PHARMACY FITS IN Community pharmacy has a key role in improving the public’s health, says Mike Holden, chief executive of the National Phar- macy Association, and member of the Pharmacy and Public Health Forum. “If you look at the progress indicators that local authorities will be measured against – such as fewer falls and smokers – you can immediately see where community pharmacy fits in. The Healthy Living Pharmacy initiative demonstrates what can be achieved if the energy of pharmacists and pharmacy teams is backed by commissioners.” The emerging structures of the NHS and public health mean that pharmacists need to be reaching out to GPs and local authorities to make sure that pharmacy is not overlooked when it public health and wellbeing role. Community pharmacies need certainty and consistency in service commissioning, and will be looking to the national contractual framework to support an expanded role in public health service, says Sue Sharpe, chief executive of PSNC. “This is possible within the new commissioning structure. We will play our part in working with the Department of Health to ensure that the pharmacy contract facilitates and recognises a growing role for community pharmacy in public health.” Overall success will be determined by how well policy and intent can be transferred into effective implementation, says Professor Richard Parish, chief executive of the Royal Society for Public Health and chair of the new Pharmacy and Public Health Forum. “We all have our part to play in delivering these outcomes. We need to use all the tools in the toolbox if we are to make a real impact on health in the future.” The King’s Fund warns that publishing data alone will not be enough. “The key tests of whether ministerial rhetoric on public health is matched by reality will follow in the next few weeks, with the announcement of how shadow budgets will be allocated to local authorities and the publication of the alcohol strategy,” says David Buck, the King’s Fund’s senior fellow on public health. “Public Health England will be the new national delivery organisation” comes to commissioning services, says Mr Holden. “Around the country, pharmacists are doing excellent work in public health – we need to get better at making commissioners and other healthcare professionals aware of this contribution.” At the launch of the framework, health secretary Andrew Lansley stated that community pharmacy needs to work closely with local authorities, Health and Wellbeing Boards and GPs, and the current pharmacy contract needs revisiting because it does not lend itself to an extended PUBLIC HEALTH FRAMEWORK INDICATORS PARTICULARLY RELEVANT TO COMMUNITY PHARMACY • Recorded diabetes • Chlamydia diagnoses (15-24 year olds) • Population vaccination coverage • Emergency readmissions within 30 days of discharge from hospital • Mortality from all cardiovascular diseases, cancer, liver and respiratory disease • Under 18 conceptions • Smoking status at time of delivery • Smoking prevalence in adults • Take up of the NHS Health Check programme • Diet • Excess weight in adults • Falls and injuries in the over 65s • Successful completion of drug treatment • Proportion of physically active and inactive adults 07_PM_0212:07_PM_0212 14/02/2012 15:20 Page 1 Nature’s way to wash away congestion Stérimar® is a 100% natural seawater nasal spray that relieves congestion and washes away germ-filled mucus, helping to reduce the risk of further infections. For a cleaner, healthier nose, naturally. Stérimar® Congestion Relief Cough, Cold & Flu Category Stérimar® Baby For more information please visit www.professionals.sterimarnasal.co.uk Stérimar® Congestion Relief is a hypertonic solution suitable for short period use from 3 years of age. Stérimar® Baby is an isotonic solution suitable for regular use from birth. ® Registered trademark of SOFIBEL SAS. Rev. 02-12 08_Society_PM_0212_rt.qxp:08_PM_0212 13/02/2012 13:39 Page 8 news & comment email: newsdesk@1530.com inbrief Warning about online statins HANDS UP FOR THE NEW DISPENSING ASSISTANTS’ COURSE! ACT NOW – Get the new Counter Intelligence Dispensing Assistants’ Course from leading healthcare training provider CIG Healthcare Partnership JUST CALL: 020 7534 7220 or go to www.pharmacydac.co.uk for more information. Researchers at the University of Portsmouth have warned that unregulated websites selling statins pose a risk to the public. Writing in Pharmacoepidemiology and Drug Safety, Professor David Brown said that most of the websites studied presented “a chaotic and incomplete list of known side-effects and failed to apprise consumers of the potential problems or dangers associated with the medication”. The researchers looked at information on over 180 websites from at least 17 different countries. Deadline extended The submission deadline for the APTUK /AAH Technician of the Year Awards 2012 has been extended to April 30. With the Diamond Jubilee conference now being held at a later date in September, AAH Pharmaceuticals and APTUK are urging technicians to use this extra time to send in submissions for both the primary and secondary awards and nominations for the professional award. Further details at www.aptuk.org New trustees Four new trustees have been appointed at Pharmacist Support – the charity for pharmacists and their families, former pharmacists and pharmacy students. The new recruits, Professor Peter Noyce, Steve Churton, Professor Denis Anthony and Richard Fass, will all serve a three-year term. They join existing board members David Thomson, Arthur Williams, Doreen Laity, Leonard Brookes and Professor David Johns. “Our new members bring a wealth of expertise to the board and are worthy successors to our departing colleagues,” says chairman David Thomson. “I am very much encouraged and optimistic for the charity as we progress into 2012 and beyond.” Numark calls for moratorium A DIVISION OF Communications International Group Linen Hall, 162–168 Regent Street, London W1B 5TB 8 FEBRUARY 2012 PHARMACY MAGAZINE Numark has called for a moratorium on 100-hour applications while the Department of Health considers its recommendations on market entry. In its response to the Department’s consultation, Numark also questions the robustness of PNAs, challenges the proposals regarding market exit and the proposed exception from the market entry test for distance selling pharmacies. Says Mimi Lau, Numark’s director of pharmacy services: “We welcome the Department of Health’s proposals to update the market entry regulations and have highlighted four main areas that we believe need addressing.” REGIONAL MATTERS This year looks set to be another busy one with National Board elections and issues such as medicines safety and the Society’s work on decriminalisation a high priority, says Mair Davies, chair of the Welsh Pharmacy Board This year sees the first National Board elections held since the Royal Pharmaceutical Society split from its regulatory functions almost 18 months ago. The Board election process begins this month with nominations open to RPS members wishing to stand for election. Being part of one of the National Boards really is a chance to have an input, not only into the direction of the Society over the coming years, but the profession and its future. For the Welsh Pharmacy Board, our plans for this year have member needs at the very heart, ensuring the issues important to the profession are addressed. Last year, we worked very closely with local practice forums so that we could listen to our members and respond to the membership’s needs and aspirations, while providing the support, encouragement and recognition to help fulfil professional potential across Wales. WORKING TOGETHER We know that more is achieved by working together, so we constantly look to ensure the RPS in Wales is fully engaged with other organisations, the Welsh Government and the media. We have already secured diary commitments to meet the minister for health and social services, the chief executive for NHS Wales, and the Royal College of General Practitioners. We will look for opportunities to promote the importance of pharmaceutical care in the rollout of plans for �Together for Health’, Wales’ vision for health- Mair Davies “Medicines safety will be a key focus for all of us this year” care over the next five years, and we will be keeping a close eye on the inquiry into the contribution of community pharmacy to health in Wales, to which we made a submission last year. KEY FOCUS Medicines safety will be a key focus for all of us this year with the Society hosting a medicines safety symposium, �Making Great Britain a safer place to take medicines’, in the summer. This will build on the work of the Welsh Pharmacy Board following the successful medicines safety symposium held in Cardiff at the end of 2010 in partnership with 1000 Lives Plus (Wales’ national improvement programme for the NHS). 09_PM_0212:41_PM_1111 03/02/2012 12:01 Page 1 No other patch 1 is more effective Nicotine ‡ 6 out of 10 patients remain quit for 4 weeks2 ‡ No other patch has Smart Control™ technology: a rapid release followed by a continuous delivery of nicotine ‡ No other patch lets users choose between or hour wear Celebrate every win with Product Information: NiQuitin 21, 14, 7 mg Transdermal Patches, NiQuitin Clear 21, 14, 7 mg (nicotine). Opaque or transparent transdermal patches 21 mg,14 mg, 7 mg nicotine (Steps 1, 2, 3) for relief of nicotine withdrawal symptoms during abrupt/gradual/temporary smoking cessation and to aid reduction in smoking. Dosage: Adults (18 and over): Once daily. ≥ 10 cigarettes a day start with step 1, otherwise step 2. Cessation to be encouraged, professional advice if no quit attempt after 6 months/difficulty discontinuing use after quitting. Abrupt cessation: ≥ 10 cigarettes/day; Step 1 for 6 weeks, then Step 2 for 2 weeks, then Step 3 for 2 weeks. <10 cigarettes/day; Step 2 for 6 weeks then Step 3 for 2 weeks. Gradual Cessation (21 mg only): Prior to schedule above use 21 mg patch for 2 – 4 weeks to reduce cigarette consumption. Reduction in smoking: Use patch whilst smoking as needed. Reduce cigarette consumption as much as possible. Temporary abstinence: Use patch for period during which smoking is to be avoided. Adolescents (12-17 years): Abrupt cessation only. Dosing as for adults. Seek professional advice if unable to quit abruptly. Contraindications: Hypersensitivity, occasional/non-smokers, children under 12 years. Precautions: Risk of NRT substantially outweighed by risks of continued smoking in virtually all circumstances. Supervise use in those hospitalised for MI, severe dysrhythmia or CVA who are haemodynamically unstable. Once discharged, can use NiQuitin as normal. Susceptibility to angioedema, urticaria. Discontinue use if severe/persistent skin reactions. Renal/hepatic impairment, hyperthyroidism, diabetes, phaeochromocytoma. Pregnancy/lactation: For those unable to quit unaided the risk of continued smoking is greater than the risk of using NRT. Start treatment as early as possible in pregnancy. Lozenge/gum preferable to patches unless nauseous. Remove patches at bedtime. Side effects: At recommended doses, NiQuitin patches have not been found to cause any serious adverse effects. Local rash, itching, burning, tingling, numbness, swelling, pain, urticaria, heaviness, hypersensitivity reactions. Headache, dizziness, tremor, sleep disorders, nervousness, palpitations, tachycardia, dyspnoea, pharyngitis, cough, GI disturbance, sweating, arthralgia, myalgia, malaise, anaphylaxis. See SPC for full details. GSL PL 00079/0368, 0367, 0366, 0356, 0355 & 0354. PL holder: GlaxoSmithKline Consumer Healthcare, Brentford, TW8 9GS, U.K. Pack sizes and RSP (excl. VAT): 7 patches £14.89; Step 1 only 14 patches £28.04. Date of revision: September 2011. References: 1.GSK data on file 2. Transdermal Nicotine Study Group. Transdermal Nicotine for Smoking Cessation. Six month results from two multicenter controlled clinical trials. JAMA 1991: 266: 3133-38. NiQuitin is a registered trade mark of the GlaxoSmithKline group of companies. *at Meal spend 10-12_Script_PM_0212_rt.qxp:10-12_PM_0212 03/02/2012 09:54 Page 10 clinical news VIEWPOINT SCRIPT FROM UKCPA national strategy for COPD and asthma Hasanin Khachi, a member of the UKCPA’s respiratory committee, says the national strategy for COPD and asthma represents an opportunity for community pharmacists to play a big role in its success COPD is the fifth biggest killer in the UK, accounting for over 30,000 deaths each year, and the second commonest cause of emergency hospital admissions. Over 835,000 people are diagnosed with COPD, but it is estimated that over 2.2 million remain undiagnosed. The prevalence of asthma is among the highest in the world, with 5.9 per cent of the population in England affected. Asthma accounts for over a 1,000 deaths a year, with 90 per cent thought to be preventable. Six key objectives of the national strategy for COPD and asthma are to: 1. Improve respiratory health and decrease inequalities 2. Reduce the number of people who develop COPD 3. Reduce the number of people who die from COPD prematurely 4. Enhance the quality of life for people with COPD 5. Ensure people with COPD receive safe and effective care 6. Ensure people with asthma are free of symptoms and are supported to self-manage their own condition. conditions, such as COPD and asthma. The average community pharmacist will look after 450 asthma patients but current research indicates that a large proportion of these patients are inadequately controlled. Given that the cornerstone of both COPD and asthma treatment is inhaled therapy, it is particularly concerning that up to 50 per cent of patients may use their inhalers incorrectly, which may lead to the clinical condition worsening and increase the likelihood of an exacerbation leading to hospitalisation. Furthermore, up to 70 per cent of patients do not adhere to some aspect of their recommended inhaler treatment. Good adherence with inhaled therapy is strongly correlated with reduced frequency of hospital “The average community pharmacist will look after 450 asthma patients” COMMUNITY PHARMACY SERVICES A section has been included within the national strategy highlighting the importance of community pharmacists and how they can support the strategy. While existing services, such as stop smoking services, have been in place for a while, newer initiatives such as the new medicine service and targeted medicines use reviews represent an opportunity to further improve adherence to medicines for patients with long-term admissions and lower mortality. Targeted MURs in specific patient groups, such as those with COPD and asthma, have already shown that pharmacists increase patients’ knowledge of their medicines and condition, help to identify non-adherence and address their causes. They result in an average of 1.8 interventions per MUR carried out. Patients newly initiated on medicines for chronic conditions such as COPD and asthma may be reluctant to discuss queries and concerns with their doctor. Community pharmacists are suitably placed to support these patients following their initiation or when collecting repeat prescriptions. For more information about the UKCPA, access www.ukcpa.org or tel: 0116 2776999 sense EDITED BY MARK GREENER CLINICAL UPDATE & NEWS ROUNDUP Pharmacist-led adherence services are cost-effective Reduced emergency admissions and savings in medications offset the cost of pharmacist-led medication review services, according to an analysis of 117 patients referred to the Norfolk Medicines Support Service (NMSS). Patients (>65 years of age) referred to the service have difficulties managing their medication at home. During domiciliary visits, a pharmacist determines the problems causing poor adherence, undertakes a medication review, makes clinical recommendations to the patient’s GP and suggests interventions, such as compliance aids or the carer administering medicines. Four weeks later, the pharmacist checks whether the recommendations have been implemented and whether the problem is resolved. The mean cost per patient of prescribing and hospital admissions in the six months before NMSS and in the six months after intervention was £2,190 and £1,883 – an average saving of £307. The number of emergency hospital admissions fell from 52 to 31. The number of patients admitted to hospital declined from 42 to 25. Before NMSS, 19 patients were adherent according to the Medication Adherence Report Scale – this rose to 29 after intervention. (Int J Pharmacy Prac 2012; 20:41-49) Drug errors in care homes Half of UK care home residents are at risk from serious prescribing errors, according to a study of 345 older people living in nine residential and four nursing homes. Researchers used a barcode medication administration system (BCMA) to analyse 188,249 medication attempts over three months. On average, each resident received nine drugs. Ninety per cent of residents were exposed to at least one error. In 45 per cent of cases this was being given medication at the wrong time. On average, each resident experienced 6.6 potential errors. Over three months, 52 per cent of residents were exposed to a serious error, such as an attempt to give them the wrong medication. “Older people in long-term residential care are clearly at increased risk of medication errors,” said study author Ala Szczepura, professor of health services research, Warwick Medical School. “Since 37 per cent of people with dementia now live in a care home, many residents are unable to comment on their medication.” The BCMA system can “reliably … improve quality of care and patient safety,” she said. Non-compliance with system alerts occurred in just 0.075 per cent of administrations. (BMC Geriatrics 2011;11:82) CLINICAL SHORTS ADHD DRUG SUBMITTED FOR APPROVAL Shire recently submitted its once-daily ADHD treatment lisdexamfetamine dimesylate (Venvanse) for European approval. NEW BIPOLAR DRUG This column is produced in association with the UKCPA. The views expressed are those of the author and are not necessarily those of either Pharmacy Magazine or the UKCPA 10 FEBRUARY 2012 PHARMACY MAGAZINE Sycrest (asenapine) is now available as a fast-dissolving sublingual tablet for moderate to severe manic episodes associated with bipolar I disorder in adults. COC and dysmenorrhoea Pill prevents painful periods The combined oral contraceptive (COC) pill alleviates dysmenorrhoea, a recent study in Human Reproduction confirms. Swedish researchers questioned three groups of 19-yearold women in 1981, 1991 and 2001. Each group, which included approximately 400-520 women, was re-evaluated five years later using a visual analogue scale (VAS) and the verbal multidimensional scoring system (VMS), which grades pain and takes into account the effect on daily activity and analgesic use. “We found that combined oral contraceptive use reduced dysmenorrhoea by 0.3 units, which means that every third woman went one step down on the VMS scale; for instance from severe pain to moderate pain. The reduction meant that they suffered less pain, improved their working ability and there was a decrease in the need for analgesics,” reports lead author Ingela Lindh of the Sahlgrenska Academy, Gothenburg University. “On the VAS scale there was a reduction in pain of nine millimetres.” AGE AND CHILDBIRTH Independently of COC use, increasing age reduced dysmenorrhoea severity, shifting women down 0.1 units on the VMS scale and five millimetres on the VAS scale. Childbirth also seemed to reduce symptom severity, although few women gave birth between the ages of 19 and 24 years. More of the women in the youngest group (born in 1982) reported painful periods more frequently and worse symptom severity. “We are unsure why this is,” said Dr Lindh. “It may be due to changes in the type of oral contraceptive used – for example, differences in oestrogen content and progestogen type – or a different appreciation of pain in the women born in later years, in that they may be more pain sensitive or are more prepared to complain about pain than women of the same age but born earlier.” (Human Reproduction doi:10.1093/humrep/der417) 10-12_Script_PM_0212_rt.qxp:10-12_PM_0212 09/02/2012 09:30 Page 11 Gout patients warned… The UK Gout Society recently launched a new factsheet warning sufferers about the link between gout and other serious medical conditions. About 1.5 per cent of the UK population suffers currently from gout. Apart from excruciating pain, gout is linked to diabetes, high blood pressure, stroke, heart attack, angina, kidney disease, peripheral vascular disease and psoriasis. Patients can download the factsheet from www.ukgoutsociety.org Pain patients and analgesics Osteoarthritis (OA) or chronic lower back pain patients commonly switch or discontinue analgesics, Pain Practice reports. Researchers analysed the prescribing of non-selective NSAIDs, COX-2 inhibitors, paracetamol and tramadol, as well as weak and strong opioids, using a UK database. Discontinuation rates varied from 86.9 per cent with COX-2 inhibitors to 93.2 per cent with weak opioids in OA, and from 86.8 per cent with strong opioids to 97.2 per cent with NSAIDs in chronic low back pain. Between 30.0 per cent (NSAIDs) and 59.6 per cent (strong opioids) of OA patients switched analgesic, while between 7.5 per cent (COX-2 inhibitors) and 20.2 per cent (strong opioids) augmented therapy in chronic low back pain. Two- Reassuring findings about vaccines Anaphylaxis is extremely rare following childhood immunisation in the UK and Ireland, say researchers who investigated the seven reports of anaphylaxis following immunisation among children under 16 years between September 2008 and October 2009. Four children reacted more than 30 minutes after receiving the vaccine. All recovered fully. The estimated incidence was 12.0 anaphylaxis cases per 100,000 doses of the single component measles vaccine and 1.4 cases per million doses of the thirds of those patients who switched, augmented or discontinued therapy did so within two months of starting treatment. (Pain Practice doi 10.1111/j.15332500.2011.00524.x) bivalent human papillomavirus vaccine. No cases of anaphylaxis followed �routine’ infant and preschool immunisation (including measles, MMR and influenza) despite approximately 5.5 million infants receiving the vaccines. “This is extremely reassuring data,” the authors concluded. (Arch Dis Child doi:10.1136/arch dischild-2011-301163) …as new treatment is launched Rilonacept – an experimental protein that traps the proinflammatory cytokines interleukin-1 alpha and beta – might reduce the frequency of gout flares, according to a study funded by Regeneron. In addition to allopurinol, 83 patients with gout received onceweekly subcutaneous rilonacept or placebo. The mean number of gout flares per patient over 12 weeks was 0.15 with rilonacept and 0.79 with placebo. The number of flares differed from placebo by four weeks after the start of treatment. Rilonacept also reduced the proportion of patients who experienced a flare (14.6 per cent) compared to placebo (45.2 per cent). Flare rate did not rebound in the six weeks after rilonacept’s or placebo’s discontinuation and adverse events were similar between the two arms. (Arthritis & Rheumatism doi:10.1002/ art.33412) Diabetes pen for kids from Novo Novo Nordisk has launched a new insulin pen – NovoPen Echo. The company says the device is “specifically designed to meet the needs of children with diabetes”. NovoPen Echo includes a memory, which records dose and approximate time since last injection, and a half-unit dosing option, allowing finetuned insulin dosing. Avastin approved The EMA recently approved Avastin (bevacizumab) for advanced ovarian cancer, in combination with standard chemotherapy (carboplatin and paclitaxel). Benzydamine Hydrochloride Essential Information: 'LIűDP™ Sore Throat Rinse: Indications:,OCALLYACTINGANALGESICANDANTIINmAMMATORYTREATMENTFORTHERELIEFOFPAINFULINmAMMATORYCONDITIONSOFTHETHROATINCLUDINGPHARYNGITIS Legal category: 0'LIűDP™ Spray: Indications:,OCALLYACTINGANALGESICANDANTIINmAMMATORYTREATMENTFORTHETHROATANDMOUTH)TISUSEDTOTREATVARIOUSPAINFULOROPHARYNGEAL CONDITIONSSUCHASMOUTHULCERSSORETHROATSOREMOUTHORGUMSDENTALPAINLegal category: 0Further information and full prescribing information is available on request from: Meda Pharmaceuticals Ltd, Skyway House, Parsonage Road, Takeley, Bishop’s Stortford, CM22 6PU. 5+$)&n/CTOBER PHARMACY MAGAZINE FEBRUARY 2012 11 10-12_Script_PM_0212_rt.qxp:10-12_PM_0212 03/02/2012 09:55 Page 12 clinical news Drug-related falls in dementia patients... Even low-dose SSRIs increase the risk of falls and injuries among nursing home residents with dementia, according to the British Journal of Clinical Pharmacology. Researchers recorded drug use and falls in 248 nursing home residents over two years, amassing a dataset of 85,074 persondays. The risk of an injurious fall increased with age (hazard ratio [HR] 1.05) and the use of antipsychotics (HR 1.76) and antidepressants (HR 2.58). When researchers analysed classes of antidepressants, only the relationship with SSRIs (HR 2.50) remained significant. Doseresponse relationships emerged for hypnotics or sedatives (HR 2.55) and antidepressants (HR 2.97). After analysing antidepressant sub-groups, only the doseresponse relationship for SSRIs (HR 2.98) remained significant. The authors illustrate the risk by considering female residents aged 85 years. Those not on a SSRI, hypnotic or sedative had an absolute risk of an injurious fall of 0.12 per cent per day. Taking 0.25 defined daily dose (DDD – the average dose taken by adults for the main indication) of a SSRI increased the risk of an injurious fall by 31 per cent. SSRIs at a DDD of 0.5 and 1.0 increased the risk by 73 and 198 per cent respectively. The combination of 1.00 DDD of a SSRI and 0.50 DDD of a hypnotic or sedative increased the absolute risk of an injurious fall by 373 per cent. “Staff in residential homes are always concerned about reducing the chance of people falling and I think we should consider developing new treatment protocols that take into account the increased risk of falling that occurs when you give people SSRIs,” said lead author Carolyn Shanty Sterke, Erasmus University Medical Centre, Rotterdam, The Netherlands. “Physicians … and younger people Younger adults taking multiple prescription medications are at increased risk of falls, reports Injury Prevention. Researchers compared 335 people (25-60 years of age) who died or were admitted to hospital following falls at home, and 352 controls. After controlling for confounders, taking two or more medication-overuse headache WHAT IS THE BACKGROUND? Although relatively common, previous studies have not determined either the incidence of, or risk factors for, medication-overuse headache (MOH). WHAT WAS THE METHOD? Researchers evaluated 25,596 Norwegians who did not suffer chronic daily headache (CDH) at baseline. WHAT WERE THE RESULTS? Falls risk increased with SSRIs should be cautious in prescribing SSRIs to older people with dementia, even at low doses.” (British Journal of Clinical Pharmacology DOI:10.1111/j.13652125.2012.04124.x) prescription medications more than doubled the risk of injury after a fall (OR 2.5). Antihypertensives (OR 3.1) and lipid lowering drugs (OR 2.5) were the medicines most commonly linked to falls. The authors suggest considering the role of multiple prescription medications in younger adults in programmes to prevent falls. (Injury Prevention (doi:10. 1136/injury prev-2011-040202) CLINICAL Sleep disturbances are often bedfellows with other common diseases Sleep quality is a real issue for many people. Half of elderly people report insomnia and dissatisfaction with sleep quality (Sleep Res 2007; 16:372-80). But insomnia doesn’t occur in isolation. About half of people who report insomnia endure daytime problems, such as poor concentration, reduced energy and impaired memory (Nat Rev Drug Discov 2008; 7:530-40), while sleep disturbances are often intimate bedfellows with other common diseases. Sleep and diabetes are closely intertwined, for example, with insulin secretion and blood glucose levels showing marked circadian fluctuations. Furthermore, several sleep disorders seem to promote the development of metabolic syndrome and type 2 diabetes, while poorly controlled diabetes may trigger symptoms such as night-time 12 FEBRUARY 2012 PHARMACY MAGAZINE thirst, nocturia and hypoglycaemia that disturb sleep. And, according to some studies, up to 90 per cent of type 2 diabetes patients have obstructive sleep apnoea (Chest doi:10.1378/ chest.11-1945). Mark Greener onset’ and the �number of awakenings’ respectively. Thirty-two per cent showed little or no improvement in any sleep parameter. In 36 patients, mean HbA1c declined significantly from 9.13 per cent at baseline to 8.47 per cent after five months’ treatment. The authors speculate that melatonin may “reinforce “Improving sleep seems to enhance blood glucose control” Improving sleep seems to enhance blood glucose control. In a recent study, prolongedrelease melatonin produced a net improvement of more than three per cent in sleep efficiency in 55 per cent of 22 type 2 diabetes patients with insomnia compared with placebo. Sixtyeight and 55 per cent showed net improvements of at least 25 per cent in �wake time after sleep Over the 11-year follow-up, 0.8 per cent of subjects developed MOH (0.72 cases per 1,000 patient years) and 1.0 per cent reported CDH without medication overuse. Several baseline factors increased MOH risk including: daily smoking (OR 1.8); physical inactivity (OR 2.7); a combination of musculoskeletal conditions, gastrointestinal complaints and anxiety/ depression (OR 4.7); regularly using tranquillisers (OR 5.2); migraine (OR 8.1); and experiencing headaches on seven to 14 days a month (OR 19.4). Smoking, the combination of ailments, inactivity and tranquillisers did not significantly increase the risk of CDH without medication overuse, while the association with migraine (OR 2.3) and regular headaches (OR 6.4) was less marked than with MOH. WHAT ARE THE CONCLUSIONS? The different pattern of factors suggests MOH is distinct from CDH without medication overuse. If further studies identify these as causal associations, improving management of co-morbid conditions, increasing physical activity, and reducing use of tobacco and tranquilisers “may limit transformation to MOH”. REFERENCE Hagen K, Linde M, Steiner TJ et al. Risk factors for medication-overuse headache: An 11-year follow-up study. The Nord-Trøndelag Health Studies. Pain 2012;153:56-61 Pharmacy Magazine online learning: www.pharmacymag.co.uk BRIEFING the mark greener column In a nutshell.... circadian control of glucose metabolism”, thereby improving glycaemic control (Diab Meta Synd Obes 2011; 4:307-13). However further studies need to confirm these findings. monotherapy were 47 per cent more likely to receive antidepressants than non-diabetic controls. The likelihood of requiring antidepressants was highest in patients aged 30-39 years who were receiving both oral antidiabetic medicines and insulin (Diabet Med doi:10.1111/ j.1464-5491.2011. 03530.x). In other words, diabetes forges another link between sleep disturbances and psychiatric conditions. Recent studies are starting to unravel the biological basis of the intimate relationship between sleep and psychiatric disease. For example, the products of at least eight key genes interact to drive the circadian clock, several of which also link to psychiatric conditions. Variants in one circadian gene – aptly called CLOCK – seem to increase the risk of early, middle and late insomnia, as well as influencing changes in sleep patterns during antidepressant treatment. Polymorphisms in another circadian gene (PER3) are associated with worse mood in the evening (Curr Neuropharmacol 2011;9: 330-41). LINK TO DEPRESSION? SNP AND INSOMNIA Another strand of the web linking diabetes and sleep problems points to depression. In a recent study, patients using insulin A recent study from Korea has reported a significant association between single nucleotide polymorphisms (SNP) in ROR1 and PLCB1 and insomnia. Each SNP represents a difference in a single nucleotide: cytosine replacing thymine, for example. SNPs do not usually alter the amino acid code or the change affects noncoding DNA, so most SNPs are clinically silent but some are clinically important. Genetic studies link ROR1 to bipolar disorder and PLCB1 to schizophrenia. Circadian disturbances and the metabolic syndrome (forging another link to diabetes) are common in both disorders. In other words, certain SNPs link sleep, diabetes and psychiatric diseases (PLoS ONE 2011;6:e18455). SLEEP PARALYSIS Yet sleep isn’t about to give up all its secrets. In the early 1980s, doctors investigated a spate of deaths among Laotian Hmong refugee men aged between 25 and 50 years in the US who died in their sleep. Yet all seemed healthy and the autopsies found nothing amiss. Clinical detective work linked this �Sudden Unexpected Nocturnal Death Syndrome (SUNDS)’ with sleep paralysis. Despite these important insights, treatment has in fact advanced little since a doctor in 1834 recommended avoiding “heavy suppers” and “late hours” and keeping “as cheerful … as possible”! 13_PM_0212:13_PM_0212 13/02/2012 13:33 Page 1 “ I used to be stuck on smoking. With NICORETTE® INVISIPATCH™, nicotine I’m sticking with quitting” Effectively helps manage cravings and other withdrawal symptoms that can threaten a successful quit attempt in week 11,2 Well tolerated with a good safety profile1 Help your customers quit. Recommend NICORETTE® INVISIPATCH™ Designed to help your smokers quit for good Nicorette Invisi Patch Product Information: Presentation: Transdermal delivery system available in 3 sizes (22.5, 13.5 and 9cm2) releasing 25mg, 15mg and 10mg of nicotine respectively over 16 hours. Uses: Nicorette Invisi Patch relieves and/or prevents craving and nicotine withdrawal symptoms associated with tobacco dependence. It is indicated to aid smokers wishing to quit or reduce prior to quitting, to assist smokers who are unwilling or unable to smoke, and as a safer alternative to smoking for smokers and those around them. Nicorette Invisi Patch is indicated in pregnant and lactating women making a quit attempt. If possible, Nicorette Invisi Patch should be used in conjunction with a behavioural support programme. Dosage: It is intended that the patch is worn through the waking hours (approximately 16 hours) being applied on waking and removed at bedtime. Smoking Cessation: Adults (over 18 years of age): For best results, most smokers are recommended to start on 25 mg / 16 hours patch (Step 1) and use one patch daily for 8 weeks. Gradual weaning from the patch should then be initiated. One 15 mg/16 hours patch (Step 2) should be used daily for 2 weeks followed by one 10 mg/ 16 hours patch (Step 3) daily for 2 weeks. Lighter smokers (i.e. those who smoke less than 10 cigarettes per day) are recommended to start at Step 2 (15 mg) for 8 weeks and decrease the dose to 10 mg for the final 4 weeks. Those who experience excessive side effects with the 25 mg patch (Step 1), which do not resolve within a few days, should change to a 15 mg patch (Step 2). This should be continued for the remainder of the 8 week course, before stepping down to the 10 mg patch (Step 3) for 4 weeks. If symptoms persist the advice of a healthcare professional should be sought. Adolescents (12 to 18 years): Dose and method of use are as for adults however, recommended treatment duration is 12 weeks. If longer treatment is required, advice from a healthcare professional should be sought. Smoking Reduction/ Pre-Quit: Smokers are recommended to use the patch to prolong smoke-free intervals and with the intention to reduce smoking as much as possible. Starting dose should follow the smoking cessation instructions above i.e. 25mg (Step 1) is suitable for those who smoke 10 or more cigarettes per day and for lighter smokers are recommended to start at Step 2 (15 mg). Smokers starting on 25mg patch should transfer to 15mg patch as soon as cigarette consumption reduces to less than 10 cigarettes per day. A quit attempt should be made as soon as the smoker feels ready. When making a quit attempt smokers who have reduced to less than 10 cigarettes per day are recommended to continue at Step 2 (15 mg) for 8 weeks and decrease the dose to 10 mg (Step 3) for the final 4 weeks. Temporary Abstinence: Use a Nicorette Invisi Patch in those situations when you can’t or do not want to smoke for prolonged periods (greater than 16 hours). For shorter periods then an alternative intermittent dose form would be more suitable (e.g. Nicorette inhalator or gum). Smokers of 10 or more cigarettes per day are recommended to use 25mg patch and lighter smokers are recommended to use 15mg patch. Contraindications: Hypersensitivity. Precautions: Unstable cardiovascular disease, diabetes mellitus, renal or hepatic impairment, phaeochromocytoma or uncontrolled hyperthyroidism, generalised dermatological disorders. Angioedema and urticaria have been reported. Erythema may occur. If severe or persistent, discontinue treatment. Stopping smoking may alter the metabolism of certain drugs. Transferred dependence is rare and less harmful and easier to break than smoking dependence. May enhance the haemodynamic effects of, and pain response, to adenosine. Keep out of reach and sight of children and dispose of with care. Pregnancy and lactation: Only after consulting a healthcare professional. Side effects: Very common: itching. Common: headache, dizziness, nausea, vomiting, GI discomfort; Erythema. Uncommon: palpitations, urticaria. Very rare: reversible atrial fibrillation. See SPC for further details. RRP (ex-VAT): 25mg packs of 7: (£14.83); 15mg packs of 7: (£14.83); 10mg packs of 7: (£14.83). Legal category: GSL. PL holder: McNeil Products Ltd, Roxborough Way, Maidenhead, Berkshire, SL6 3UG. PL numbers: 15513/0161; 15513/0160; 15513/0159. Date of preparation: October 2010 References: 1. Tønnesen P et al. Eur Resp J 1999; 13: 238–246. 2. Data on File – CEASE 1. Date of preparation: November 2011 07567 14_NICE_PM_0212_rt.qxp:14_PM_0212 03/02/2012 10:04 Page 14 clinical practice SPL E T A D UP NICE GUIDELINES management of epilepsy Last month NICE issued a new guideline on the use of antiepileptic drugs in adults and children. Jo Lumb reports EPILEPSY is the commonest serious neurological disorder. It is estimated to affect up to 415,000 people in England, with a prevalence of five to 10 cases per 1,000 people. Two-thirds of people with active epilepsy have their condition satisfactorily controlled by drugs but it can take a while to find the best treatment for an individual patient. A new guideline was needed because a number of drugs have been introduced since the original epilepsy NICE clinical guideline was published in 2004. The revised guideline updates recommendations on pharmacological treatment. In general terms, NICE emphasises that patients should be treated with a single drug where possible. If the first treatment is unsuccessful, monotherapy with another drug can be tried, building up to an adequate dose before the first drug is tapered off. Combination therapy (also called adjunctive therapy) is only recommended if monotherapy has not led to freedom from seizures. EFFECTIVENESS AND TOLERABILITY The key is to balance effectiveness in reducing seizure frequency with tolerability of sideeffects. So it might be appropriate to revert to monotherapy if the combination does not produce worthwhile benefits. NICE emphasises the need to maintain consistent supply of a particular manufacturer’s drug, unless this is not seen as a concern in individual cases. The newer drugs considered include gabapentin, lamotrigine, levetiracetam, oxcarbazepine, tiagabine, topiramate and vigabatrin. The guideline presents summary tables dividing drugs into first-line, adjunctive, and suitable for consideration in tertiary care. There are also lists of drugs that should not be used in 14 FEBRUARY 2012 PHARMACY MAGAZINE specific seizure types because of risk of worsening seizures. For newly diagnosed focal seizures, recommended first-line antiepileptic drugs are carbamazepine or lamotrigine. If these are not suitable or not tolerated, NICE suggests levetiracetam (but only if the drug’s cost is lowered), oxcarbazepine or sodium valproate. The first-line drug for generalised tonic-clonic seizures is sodium valproate. Lamotrigine is second choice, with carbamazepine and oxcarbazepine as alternatives. When carbamazepine is used, NICE recommends use of controlled release preparations. Sodium valproate – one of the older drugs – remains a recommended first choice for several seizure types. However, NICE emphasises the specific issues with this drug in women of childbearing age and the need to be aware of teratogenic risks, particularly when the drug is NICE advises that monotherapy is preferable in epilepsy where possible “The key is to balance effectiveness in reducing seizure frequency with tolerability of side-effects” taken in higher doses (more than 800mg/day) or in combination therapy. There are, it says, limited data on teratogenic risks of the newer drugs. NEW WARNING Contraception is also covered, with NICE highlighting the possibility of interaction between antiepileptic drugs and oral contraceptives. A new warning is that use of oestrogen-based contraceptives can reduce lamotrigine levels. When these contraceptives are started or stopped, the Also new from NICE.... Roflumilast and COPD NICE has rejected routine use of roflumilast (Daxas tablets). This drug was launched in 2010 for maintenance therapy in severe COPD. It is a phosphodiesterase-4 inhibitor anti-inflammatory drug, licensed as an add-on to bronchodilator treatment in patients with frequent exacerbations. NICE’s view is that, for now, roflumilast should only be used as part of a clinical trial as there is still uncertainty about clinical and cost-effectiveness. Patients already taking the drug should have the option to continue treatment. Severe asthma intervention An interesting piece of guidance relates to a new intervention called bronchial thermoplasty for severe asthma. This treatment, described as the first non-drug treatment for severe asthma, involves application of radiofrequency (heat) energy to the airway wall. The aim is to reduce the excessive airway smooth muscle mass seen in severe asthma, so reducing bronchoconstriction. NICE says that there is some evidence that thermoplasty can improve symptoms and quality of life in patients with difficult asthma, reducing exacerbations and hospital admissions. However, there are still uncertainties about long-term safety. “Bronchial thermoplasty has the potential to offer improvements in quality of life for many patients, if further evidence supports its efficacy,” it says. dose of lamotrigine may therefore need to be adjusted. The guideline notes the need for vigilance over serious adverse effects, mentioning possible reduced bone density with some drugs and a small risk of suicidal thoughts which may apply to all drugs. Another of the new recommendations concerns emergency treatment of patients with prolonged (lasting five minutes or more) or repeated (three or more in an hour) convulsive seizures in the community. First-line treatment is buccal midazolam. Rectal diazepam is an alternative. These treatments should only be prescribed for patients who have had a previous episode of prolonged or serial convulsive seizures. Regular blood monitoring of antiepileptic drug levels is not recommended but the guideline says that monitoring might be useful, for example, for detection of non-compliance, suspected toxicity, and management of pharmacokinetic interactions. Recommendations on withdrawal of drug therapy are unchanged. Essentially, NICE says that the risks and benefits of continuing or withdrawing therapy should be discussed when patients have been seizure free for at least two years. When treatment is being discontinued, it should be done slowly (over at least two to three months) and one drug should be withdrawn at a time. As well as updated drug recommendations, the new guideline mentions use of a ketogenic diet (high fat and low carbohydrate/protein diet). NICE says that anecdotal data and limited trial data in paediatric epilepsy show reduction in seizure frequency and that the number of antiepileptic drugs may be reduced with this dietary approach. It recommends that children and young people whose seizures have not responded to appropriate drug therapy are referred to a tertiary specialist for consideration of this diet. There are no data on use of the ketogenic diet in adults but NICE recommends a clinical trial in adults with drug-resistant epilepsy. NICE REFERENCES Available at www.nice.org.uk: • The epilepsies: the diagnosis and management of the epilepsies in adults and children in primary and secondary care. Clinical guideline 137; January 2012 • Roflumilast for the management of severe chronic obstructive pulmonary disease. Technology appraisal 244; January 2012 • Bronchial thermoplasty for severe asthma. Interventional procedure guidance 419; January 2012 15_PM_0212:15_PM_0212 13/02/2012 13:51 Page 1 1 in 4 off yourr adult patients tients ients could develop d lo lop shingles shi es inn their t lifetime if they are among the 90% that have had chickenpox1,2 Prevention of shingles and post-herpetic neuralgia – 1 dose* for adults aged 50+ 3 ABRIDGED PRESCRIBING INFORMATION ZOSTAVAX®Wpowder and solvent for suspension for injection [shingles (herpes zoster) vaccine (live)] Refer to Summary of Product Characteristics for full product information. Presentation: Vial containing a lyophilised preparation of live attenuated varicella-zoster virus (Oka/Merck strain) and a pre-filled syringe containing water for injections. After reconstitution, one dose contains no less than 19400 PFU (Plaque-forming units) varicellazoster virus (Oka/Merck strain). Indications: Active immunisation for the prevention of herpes zoster (“zoster” or shingles) and herpes zoster-related post-herpetic neuralgia (PHN) in individuals 50 years of age and older. Dosage and administration: A single dose should be administered by subcutaneous injection, preferably in the deltoid region. Contraindications: Hypersensitivity to the vaccine or any of its components (including neomycin). Individuals receiving immunosuppressive therapy (including high-dose corticosteroids) or who have a primary or acquired immunodeficiency. Individuals with active untreated tuberculosis. Pregnancy. Warnings and precautions: Appropriate facilities and medication should be available in the rare event of anaphylaxis. Deferral of vaccination should be considered in the presence of fever. In clinical trials with Zostavax, transmission of the vaccine virus has not been reported. However, post-marketing experience with varicella vaccines suggest that transmission of vaccine virus may occur rarely between vacinees who develop a varicella-like rash and susceptible contacts (for example, VZV-susceptible infant grandchildren). Transmission of vaccine virus from varicella vaccine recipients without a varicella-zoster virus (VZV)-like rash has been reported but has not been confirmed. This is a theoretical risk for vaccination with Zostavax. The risk of transmitting the attenuated vaccine virus from a vaccinee to a susceptible contact should be weighed against the risk of developing natural zoster and potentially transmitting wild-type VZV to a susceptible contact. As with any vaccine, vaccination with Zostavax may not result in protection in all vaccine recipients. Pregnancy and lactation: Zostavax is not intended to be administered to pregnant women. Pregnancy should be avoided for three months following vaccination. Caution should be exercised if Zostavax is administered to a breastfeeding woman. Undesirable effects: Very common side effects include: pain/tenderness, erythema and swelling at the injection site. Common side effects include pruritus, warmth and haematoma at the injection site and headache. Post marketing use has shown hypersensitivity reactions including anaphylactic reactions, joint and muscle pain, fever, swollen glands, rash, also hives and rash at the injection site. For a complete list of undesirable effects please refer to the Summary of Product Characteristics. Package quantities and basic NHS cost: Vial and pre-filled syringe with two separate needles. This vaccine is currently not available through the NHS. Marketing authorisation holder: Sanofi Pasteur MSD SNC, 8 Rue Jonas Salk, F-69007 Lyon, France Marketing authorisation number: EU/1/06/341/011 Legal category: POM ® Registered trademark Date of last review: August 2011 Adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard Adverse events should also be reported to Sanofi Pasteur MSD, telephone number 01628 785291. References: 1. Miller E, Marshall R, Vudien J. Epidemiology, outcome and control of varicella-zoster infection. Rev Med Microbiol 1993; 4: 222-30. 2. Bowsher D. The lifetime occurrence of Herpes zoster and prevalence of post-herpetic neuralgia: A retrospective survey in an elderly population. Eur J Pain 1999; 3: 335-42. 3. ZOSTAVAX® SmPC, 2011. * The need for a second dose is currently unknown Zostavax® cannot currently be prescribed on an NHS prescription (FP10) but can still be made available to your patients using a private prescription. Scan the QR code above with your smartphone to access www.shinglesaware.co.uk UK15206 d 01/12 12:17 16_CPPE_PM_0212_rt.qxp:16_PM_0212 31/01/2012 16:34 Page 16 cppe focus The use of drugs in sport The history of using drugs in sport can be traced back to the time of the Ancient Olympics. This month’s CPPE Focus looks at a new series of e-learning programmes that will form an integral part of the training for pharmacists, pharmacy technicians and other healthcare professionals associated with the London 2012 Olympic and Paralympic Games �THE use of drugs in sport: a healthcare professional’s perspective’ is a series of three e-learning programmes that have been developed by the CPPE with members of the Pharmacy Clinical Services Group of the London Organising Committee for the 2012 Olympic and Paralympic Games (David Mottram, Trudy Thomas and Mark Stuart), with input from Joe Marshall, workforce manager, London 2012. SUPPORTING ATHLETES Healthcare professionals have always had a role in supporting the wellbeing of athletes and competitors in sporting events, however large or small. It is important that they are able to provide advice on medicines in sport and fitness by being aware of doping and anti-doping and the use of supplements. Within this role they need to be familiar with the common sport-related injuries and minor ailments and what options are available for treatment. They will also need to consider if any supplements taken may or may not have the potential to enhance performance. Each e-learning programme in the series will: Support the learning of healthcare professionals with an interest in drug use in sport and fitness Be one of the key learning components for pharmacist volunteers of London 2012 Provide learning for an online assessment – successful com- Example activity From this list of OTC medicines used for treating the symptoms of coughs and colds, which contain a stimulant that appears in the World Anti-Doping Agency (WADA) Prohibited List? • Beechams All-in-One Tablets • Benylin Day & Night Tablets • Do-Do Chesteze Tablets • Lemsip Max Cold & Flu Capsules • Sudafed Decongestant Tablets • Nurofen Cold & Flu Tablets • Otrivine Adult Nasal Spray • Vicks Sinex Decongestant Capsules 16 FEBRUARY 2012 PHARMACY MAGAZINE pletion of the assessment will be a requirement for all pharmacy volunteers at London 2012. The three programmes in this series are: Doping and anti-doping Pharmacy services and support in sport and fitness Medical services at international sporting events. The first programme covers a range of topics from the roles and responsibilities of anti-doping agencies to practical information on the classes of drugs and methods that are banned in sport. There is information on how athletes and healthcare professionals can establish whether a particular medicine contains a prohibited substance, the processes for drug testing in sport, and an outline of the sanctions that may apply. In the second programme, users will consider how pharmacy teams can support athletes and other members of the general public who participate in sport and fitness regimens. There is information relating to common injuries and minor ailments suffered by people undertaking physical activity, Activity answer The medicines that contain a stimulant are: • Benylin Day & Night Tablets • Do-Do Chesteze tablets • Sudafed Decongestant Tablets • Nurofen Cold & Flu Tablets • Otrivine Adult Nasal Spray along with best practice advice for treatment and/or referral. Specific advice is also given on the potential benefits and dangers associated with the use of supplements. The final programme details the support and scope of medical services at major international sporting events, such as the Olympic, Paralympic and Commonwealth Games. The use of medicines at such events and the important role for pharmacy in ensuring the safe use of drugs, particularly by athletes, is considered. PREPARING TO SUPPORT A SPORTING EVENT In 2012 the UK will host two of the greatest sporting events in the world: the Olympic and Paralympic Games. While healthcare teams have already been established for these events, there are many sporting events that happen locally on a small to medium scale – making this e-learning series a timely opportunity for pharmacists to update knowledge and skills in these areas. Next month... Next month’s article will focus on adverse drug reactions and the role of pharmacists Contact CPPE Website: www.cppe.ac.uk Email: info@cppe.ac.uk General enquiries: 0161 778 4000 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:16 Page 17 www.pharmacymag.co.uk cpd module THE CONTINUING PROFESSIONAL DEVELOPMENT PROGRAMME This module is suitable for use by pharmacists as part of their continuing professional development. After reading this module, complete the learning scenarios and post-test at www.pharmacymag.co.uk and include in your CPD portfolio. Previous modules in the Pharmacy Magazine CPD Programme are also available to download from the website MODULE 196 Welcome to the one hundred and ninety sixth module in the Pharmacy Magazine Continuing Professional Development Programme, which looks at antiplatelet and anticoagulant therapy and the NMS. It is valid until January 2015. Continuing professional development (CPD) is a statutory requirement for pharmacists. Journal-based educational programmes are an important means of keeping up-to-date with clinical and professional developments and form a significant element of your CPD. Completion of this module will contribute to the nine pieces of CPD that must be recorded a year. Before reading this module, test your existing understanding of the topic by completing the pre-test at www.pharmacymag.co.uk. Then after studying the module in the magazine, work through the six learning scenarios and post-test on the website. Record your learning and how you applied it in practice using the CPD report form, available online and on pviii. Self-assess your learning needs: • What are the main indications and side-effects of anticoagulation therapy? • When should concomitant use of warfarin be avoided? • How will you identify patients newly prescribed anticoagulants for entry into the NMS? Warning: The content of this module is the copyright of Pharmacy Magazine and cannot be reproduced without permission in the form of a valid written licence granted after July 1, 2011 FOR THIS MODULE CURRENT THINKING ON... ANTIPLATELET AND ANTICOAGULANT THERAPY AND THE NMS Contributing author: Samixa Shah PgDip ClinPharm, MRPharmS, AxiMas Consulting; pharmaceutical consultant and clinical writer Introduction Over 25,000 people die each year from blood clots due to venous or arterial thromboembolism1. Arterial thromboembolism is the main cause of cardiovascular disease (CVD). Risk factors are: Smoking A high fat diet Obesity Lack of exercise Diabetes Hypertension Alcohol misuse. Occlusive vascular events include ischaemic stroke, transient ischaemic attack and myocardial infarction. They occur when blood flow is impeded because an artery is blocked or restrict- ed due to atherosclerosis and atherothrombosis. Damage to the vascular endothelium leads to atherosclerotic plaques forming in artery walls. If an atherosclerotic plaque is suddenly disrupted, platelet activation and thrombus (clot) formation follows, leading to atherothrombosis. The thrombus can block an artery, either at the original site of the plaque formation or further down. People who have had an occlusive vascular event are at increased risk of another. Peripheral arterial disease is a condition in which the arteries that carry blood to the arms or legs become narrowed or clogged, slowing or stopping the flow of blood. It occurs most often because of atherosclerosis. People who have peripheral arterial disease are at high risk of having an occlusive vascular event. G O A L : To provide an overview of the management of patients prescribed antiplatelet or anticoagulant therapy and the role of the NMS. OBJECTIVES: After completing this module, you should be able to: • Explain the current management of patients on antiplatelet therapy as recommended by NICE • Understand the current management of patients on anticoagulant therapy as recommended by the National Patient Safety Agency. PULL O UT AN D K E E P LE AR N I N G S CE N AR I O S FO R TH I S M O DULE AT W W W.PH AR M ACY M AG .CO .UK CPD I FEBRUARY 2012 PHARMACY MAGAZINE 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:16 Page 18 www.pharmacymag.co.uk Reflection exercise 1 Do you know what the indications are for prescribing anticoagulants or antiplatelets to prevent venous or arterial thromboembolism? Patients on antiplatelet and anticoagulant therapy can be recruited onto the NMS Multivascular disease is when people with cardiovascular disease have the condition in more than one vascular site. Such people are at increased risk of death, myocardial infarction or stroke compared to those with disease in a single vascular bed. Each year in the UK an estimated 98,000 people have a first ischaemic stroke, between 46,000 and 65,000 people have a transient ischaemic attack and 146,000 have a myocardial infarction. Approximately two per cent of the population of England and Wales have had a stroke and about 70 per cent of all strokes are ischaemic. In the UK, in total, around 510,000 people have had a transient ischaemic attack and over 1.4 million have had a myocardial infarction. About 20 per cent of the UK population aged 55-75 years have evidence of lower extremity peripheral arterial disease, equating to a prevalence of 850,000 people, of whom five per cent have symptoms. An estimated 16 per cent of people with cardiovascular disease have multivascular disease2. CPD II FEBRUARY 2012 PHARMACY MAGAZINE LE AR N I N G Antiplatelet agents are prescribed to prevent arterial thromboembolism after a stroke, heart attack, acute coronary syndrome or the insertion of a coronary stent, and for secondary prevention of cardiovascular disease. Antiplatelet drugs decrease platelet aggregation and inhibit thrombus formation in the arterial circulation because, in faster-flowing vessels, thrombi are composed mainly of platelets with little fibrin. Venous thromboembolism causes deep vein thrombosis (DVT) and pulmonary embolism. Risk factors are: Family history Previous clots Being overweight / immobile Pregnancy. Anticoagulants Anticoagulants are prescribed if someone has already had, or is at risk of having, a blood clot. Examples of people who are at risk include anyone who has: S CE N AR I O S FO R TH I S M O DULE AT Atrial fibrillation A mechanical heart valve Endocarditis Mitral stenosis Inherited thrombophilia; antiphospholipid syndrome Had surgery to replace a hip or knee. The main use of anticoagulants is to prevent thrombus formation or extension of an existing thrombus in the slower-moving venous side of the circulation, where the thrombus comprises a fibrin web enmeshed with platelets and red cells. A number of anticoagulants are available. They include warfarin, acenocoumarol and phenindione, which are older types of anticoagulants that have been used for many years in the UK, and dabigatran and rivaroxaban, which are newer. The older anticoagulants block the effects of vitamin K, which is needed to help make clots. Blocking vitamin K prevents blood clots forming so easily by increasing the time it takes to make fibrin. Fibrin binds platelets together to form a blood clot. It usually takes two or three days for the full anticoagulant effect to be seen. Dabigatran and rivaroxaban both prevent a blood chemical (thrombin) from working, which in turn prevents fibrin from being formed. Dabigatran binds to thrombin and rivaroxaban stops thrombin from being produced. Both work quickly – within two to four hours3. Rivaroxaban is a direct inhibitor of activated factor X, while dabigatran is a direct inhibitor of thrombin. Thrombin is a key enzyme in blood clot (thrombus) formation because it enables the conversion of fibrinogen to fibrin during the coagulation cascade. Inhibition of thrombin prevents the further development of clot formation. This clot formation may be associated with inactivity and some surgical procedures. Dabigatran etexilate holds a marketing authorisation for the primary prevention of venous W W W.PH AR M ACY M AG .CO .UK PUL L O UT AN D K E E P 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:16 Page 19 cpd module thromboembolic events in adult patients who have undergone elective total hip or knee replacement surgery4. It is also now licensed for stroke and systemic embolism prevention in people with non-valvular atrial fibrillation. Both rivaroxaban and dabigatran do not require therapeutic monitoring and the commonest side-effect is haemorrhage. Patients should be monitored for signs of bleeding and anaemia, and treatment should be stopped if severe bleeding occurs5. There are around 500,000 patients in the UK who are currently given oral anticoagulant drugs, with warfarin the most frequently prescribed. Warfarin requires monitoring and frequent dose adjustment to maintain the desired therapeutic action and minimise adverse bleeding events. Under-anticoagulation can result in thrombosis; over-anticoagulation can result in haemorrhage – both of which can be fatal6. Anticoagulation is not indicated for: Ischaemic stroke without atrial fibrillation Retinal vessel occlusion Peripheral arterial thrombosis Coronary artery graft or coronary angioplasty and stents. Reflection exercise 2 • Have you seen the NPSA anticoagulant information pack for patients? • Do you check whether patients who are on warfarin therapy have got this yellow booklet? Monitoring anticoagulation Pharmacists must ensure that patients prescribed anticoagulants receive appropriate verbal and written information throughout the course of their treatment. The British Society of Haematology (BSH) and the National Patient Safety Agency (NPSA) have updated the patientheld information (�yellow’) booklet. The new information pack contains: 1. An anticoagulant alert card 2. General information about the safe use of oral anticoagulants 3. Blood test results and dosage information. Electronic copies of the yellow book in English and a range of languages are available at www. npsa.nhs.uk/health/alerts. Patients taking oral anticoagulant drugs must have regular measurement of their International Normalized Ratio (INR) with appropriate anticoagulant dose adjustment. Normally, blood Table 1: Indications, target INR and duration of anticoagulation6,8 Indication Target INR Duration of anticoagulation Pulmonary embolus 2.5 6 months Proximal deep vein thrombosis 2.5 6 months* Calf vein thrombosis 2.5 3 months Recurrence of venous thromboembolism when no longer on warfarin therapy 2.5 Consider long-term Recurrence of venous thromboembolism while on warfarin therapy 3.5 Consider long-term Antiphospholipid syndrome 2.5 Consider long-term Atrial fibrillation 2.5 Long-term Cardioversion 2.5 Three weeks before and four weeks after procedure Mural thrombus 2.5 Three months Cardiomyopathy 2.5 Long-term Mechanical prosthetic heart valve 2.5-3.5** Long-term that is not anticoagulated has an INR of approximately 1.0. The NPSA states that, in order to promote safe practice, prescribers and pharmacists should check that the INR is being monitored regularly and that the level is safe before issuing or dispensing repeat prescriptions for oral anticoagulants7. In many cases, the GP who issues repeat prescriptions for anticoagulants is not the same practitioner who monitors and adjusts the dosage of the therapy. Repeat prescriptions of anticoagulants should only be issued if the prescriber has checked that: The patient is regularly attending the anticoagulation clinic or is having regular INR tests The INR test result is within safe limits The patient understands what dose to take. It should not be assumed that the prescriber has undertaken the safety checks, so pharmacists should review the patient-held record every time a prescription for warfarin is requested or dispensed and confirm this with the patient. The record can be the yellow booklet or a printed dosage sheet, which should include the date of the last clinic appointment, the latest INR test result and current dose. If the patient is unable to request or collect his or her warfarin prescription and sends a representative, this person should provide the patient-held information instead. The patient or carer should be contacted if any of the information is unavailable. The NPSA recommends that prescribing and dispensing software should include a function to record the date of the last clinic appointment, the latest INR test result and current dose when this information is being checked prior to issuing or dispensing a repeat prescription for an oral anticoagulant. The maintenance period and the target INR can vary. The commonest indications are shown in Table 1 (left). Many prescribed and over-the-counter drugs, herbal or alternative remedies can interact with warfarin. These can be found in the BNF. A noninteracting medicine should be chosen when *Shortening treatment to three months will be recommended if circumstances indicate that the risk-benefit ratio favours this; for example if a reversible precipitating factor was present and there are risk factors for bleeding (age >65 years) **Depending on valve type and/or location. See BCSH guidelines6,8 PULL O UT AN D K E E P LE AR N I N G S CE N AR I O S FO R TH I S M O DULE AT W W W.PH AR M ACY M AG .CO .UK CPD III FEBRUARY 2012 PHARMACY MAGAZINE 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:17 Page 20 www.pharmacymag.co.uk Table 2: Drug interactions5 AVOID concomitant use of warfarin Aspirin Except where combination specifically indicated (e.g. mechanical valve prosthesis, recurrent thrombosis) Analgesics Antifungals Co-proxamol, ketorolac (post-operative) Miconazole Diabetes Glucagon Non-steroidal anti-inflammatory drugs Azapropazone, phenylbutazone Others Enteral feeds containing vitamin K ADJUST dose of warfarin-enhanced anticoagulant effect (metabolism of warfarin inhibited) Ulcer healing Cimetidine, omeprazole Anti-arrhythmics Amiodarone, propafenone Lipid lowering Fibrates Antiepileptics Carbamazepine, phenobarbitone, phenytoin, primidone Alcohol dependency Disulfiram Antibiotics/antifungals Aztreonam, cefamandol, chloramphenicol, ciprofloxacin, co-trimoxazole, erythromycin, griseofulvin, metronidazole, ofloxacin, rifampicin, sulphonamides Non-steroidal anti-inflammatory drugs Diflunisal Gout Allopurinol, sulphinpyrazone Others Aminoglutethimide, barbiturates, ciclosporin, mercaptopurine, oral contraceptive steroids Inc. thyroid (carbimazole, thiouracils, thyroxine) MONITOR INR more frequently with the following drugs: Anticoagulant effect of warfarin may be enhanced or reduced GI motility Cisapride Antiarrhythmics Quinidine, amiodarone Lipid lowering Colestyramine, statins Antidepressants Serotonin re-uptake inhibitors Antibiotics/antifungals Consult BNF if not listed under �adjust dose’ Diabetes Tolbutamide Non-steroidal anti-inflammatory drugs If not listed under �avoid’ or �adjust dose’ Others Anabolic steroids, corticosteroids, hormone antagonists, ifosfamide, influenza vaccine, Rowachol, sucralfate * This list is not exhaustive: if in doubt consult the BNF 8 Table 3: Warfarin therapy maximum recall periods during maintenance therapy* One INR high Recall in 7-14 days (stop treatment for 1-3 days; maximum 1 week in prosthetic valve patients) One INR low Recall in 7-14 days One INR therapeutic Recall in 4 weeks Two INRs therapeutic Recall in 6 weeks (maximum for prosthetic valve patients) Three INRs therapeutic Recall in 8 weeks apart from prosthetic valve patients Four INRs therapeutic Recall in 10 weeks apart from prosthetic valve patients Five INRs therapeutic Recall in 12 weeks apart from prosthetic valve patients possible. For short courses of a new medicine, warfarin dose adjustment is not essential. For a medicine change lasting more than seven days, an INR test should be performed three to seven days after starting the new medication so that the warfarin dose can be adjusted on the basis of the INR result8. Patients are often prescribed mixed strengths of warfarin (e.g. 1mg, 3mg and 5mg) to enable the dose to be adjusted, but 0.5mg tablets rather than half-tablets should be prescribed to enable more accurate dose adjustment. The dose should be prescribed in milligrams (mg) and not number of tablets. Successful, safe anticoagulation depends on patient education, good compliance, and communication with the patient and between the individuals responsible for his/her clinical care. Warfarin is metabolised by cytochrome p450 2C9 (CYP2C9). Patients with liver disease or those taking drugs that inhibit the activity of CYP2C9 will require less warfarin, while those taking drugs that accelerate the metabolism of warfarin will require more. Changes in a patient’s clinical condition, particularly associated with liver disease, concurrent illness or drug administration, necessitates more frequent testing. Table 2 shows possible drug interactions with warfarin and the action to be taken. Foods rich in vitamin K may affect the INR result. Such foods include green leafy vegetables, chick peas, liver, egg yolks, cereals containing wheat bran and oats, mature cheese, blue cheese, avocado and olive oil. These foods are important in the diet but eating them in large amounts may lower the INR result. Patients should be advised to take the same amount of these foods on a regular basis. Drinking cranberry juice can also affect the INR result, so this should be avoided altogether if possible. If a patient’s diet changes greatly over a seven-day period, they should be advised to have their INR monitored. Reflection exercise 3 • Do you know what medicines and foods will affect the INR? • Do you record this in the patient’s medication record when a change in INR has occurred? Note: Patients seen after discharge from hospital with prosthetic valves may need more frequent INR monitoring in the first few weeks (based on data from Ryan et al. British Medical Journal. 1989; 299: 1207-1209) * Taken from the BMA outline for the national enhanced service – anticoagulation monitoring CPD IV FEBRUARY 2012 PHARMACY MAGAZINE LE AR N I N G S CE N AR I O S FO R TH I S M O DULE AT W W W.PH AR M ACY M AG .CO .UK PUL L O UT AN D K E E P 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:17 Page 21 cpd module Serious side-effects The most serious side-effect of anticoagulants is bleeding. If a patient experiences any of the symptoms listed below, he/she should seek medical attention and have an urgent INR test: Prolonged nosebleeds (more than 10 minutes) Blood in vomit / sputum Passing blood in urine or faeces Passing black faeces Severe or spontaneous bruising Unusual headaches For women, heavy or increased bleeding during a period or any other vaginal bleeding. Immediate medical attention should be advised if a patient on an anticoagulant: Is involved in major trauma Suffers a significant blow to the head Is unable to stop bleeding. In the majority of cases dental treatment can go ahead as normal without the anticoagulant dose being stopped or adjusted. However, the dentist will need to see a recent INR test result to ensure that it is safe to provide treatment. Patients should be advised to contact their dentist before an appointment in case they are required to have an extra blood test. Ongoing monitoring Once a patient has a stable INR, the recall interval can be progressively lengthened – something that is built into many computerised dosing support systems. Indications for antiplatelet therapy Ischaemic stroke and myocardial infarction are associated with a high mortality rate. Approximately 23 per cent of people die within 30 days of having a stroke and, of the people who survive, 60 to 70 per cent die within three years. Thirty per cent of people die from their first myocardial infarction. In terms of morbidity, an occlusive vascular event can lead to a stay in hospital, reduced health-related quality of life and long-term disability, with a resulting impact on care providers. Stroke is the leading cause of disability in the UK PULL O UT AN D K E E P LE AR N I N G Patients on anticoagulants with nosebleeds lasting longer than 10 minutes require urgent referral and it is thought that more than 900,000 people in England are living with the effects of stroke, with about half dependent on others for support with everyday activities. The aim of treatment is to prevent occlusive vascular events and their recurrence. Treatment can include pharmacological therapy with one or more antiplatelet agents (e.g. aspirin, clopidogrel and modified-release dipyridamole). Treatment options are: For people: Who have had an ischaemic stroke – clopidogrel Who have a contraindication or intolerance to clopidogrel – modified release dipyridamole plus aspirin Who have a contraindication or intolerance to both clopidogrel and aspirin – modified-release dipyridamole alone Who have had a transient ischaemic attack – modified-release dipyridamole plus aspirin Who have a contraindication or intolerance to aspirin – modified-release dipyridamole alone S CE N AR I O S FO R TH I S M O DULE AT Who have had a myocardial infarction – offer aspirin and continue indefinitely With peripheral arterial disease – clopidogrel With multivascular disease – clopidogrel. Clopidogrel is recommended only when treatment with aspirin is contraindicated or not tolerated. Treatment with clopidogrel to prevent occlusive vascular events should be started with the least costly licensed preparation. Prasugrel in combination with aspirin is recommended as an option for preventing atherothrombotic events in people with acute coronary syndromes having percutaneous coronary intervention, only when: Immediate primary percutaneous coronary intervention for ST-segment-elevation myocardial infarction is necessary Stent thrombosis has occurred during clopidogrel treatment The patient has diabetes mellitus9. People currently receiving prasugrel for treatment of acute coronary syndromes whose circumstances do not meet the criteria above W W W.PH AR M ACY M AG .CO .UK CPD V FEBRUARY 2012 PHARMACY MAGAZINE 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:17 Page 22 www.pharmacymag.co.uk Reflection exercise 4 Table 4: NMS intervention stage Questions Prompts and notes Have you had the chance to start taking your new medicine yet? Check whether the patient has started taking the antiplatelet/anticoagulant medication How are you getting on with it? Assess whether the patient is experiencing any side-effects, has any concerns about taking the medication or is just not sure why he/she needs to take it Are you having any problems with your new medicine, or concerns about taking it? Any extra information in addition to that obtained above Do you think it is working? (Prompt: is this different from what you were expecting?) Does the patient feel that the medication is having an effect on his/her circulation? Check the patient-held INR record Do you think you are getting any side-effects or unexpected effects? Check with the patient whether he/she has experienced anything different since starting the medication or noticed anything different, particularly signs of bruising with warfarin People often miss taking doses of their medicines, for a wide range of reasons. Have you missed any doses of your new medicine, or changed when you take it? (Prompt: when did you last miss a dose?) This may have already been covered in the earlier questions Is there anything else you would like to know about your new medicine or is there anything you would like me to go over again? Give the patient a chance to discuss any other concerns or issues he/she may have about the new medicine should have the option to continue therapy until it is considered appropriate to stop. The NMS and antiplatelet/anticoagulant therapy It is hoped that the successful implementation of the NMS will: Improve patient adherence Increase patient engagement with their condition and medicines Reduce medicines wastage Reduce hospital admissions due to adverse events from medicines Lead to increased Yellow Card reporting of adverse reactions by pharmacists and patients, supporting improved pharmacovigilance Receive positive assessment from patients Improve the evidence base on the effectiveness of the service Support the development of outcome and/or quality measures for community pharmacy. Patients can be recruited in two ways: Opportunistically when they first present a prescription for a medicine that is eligible for the service Table 5: NMS follow-up stage Questions Prompts and notes How have you been getting on with your new medicine since we last spoke? (Prompt: are you still taking it?) This is a general question to open up a natural dialogue and to see whether the patient is still taking the new medicine Last time we spoke, you mentioned a few issues you’d been having with your new medicine. Shall we go through each of these and see how you’re getting on? Use the pharmacy records to refer to each of the issues that arose from the initial contact with the patient at the intervention stage A) The first issue you mentioned was [refer to specific issue] – is that correct? B) Did you try [the advice/solution recommended at the previous contact] to help with this issue? Use the pharmacy records to refer back to the advice or solution recommended to the patient. This question should be phrased according to the specific advice, information or solution offered to the patient at the intervention stage Did you try anything else? This allows you to check whether the patient received help or advice from elsewhere Did this help? (Prompt: how did it help?) Document the outcome from the issue Is this still a problem or concern? The question above may give you the answer to this already but if not, it allows you to clearly establish whether or not the problem/concern is still an issue. If the problem/concern is still there, then the patient will need to be referred appropriately before exiting the service People often miss taking doses of their medicines, for a wide range of reasons. Since we last spoke, have you missed any doses of your new medicine, or changed when you take it? (Prompt: when did you last miss a dose?) You need to obtain a reason as to why a dose was missed. Evaluate whether there is a need to provide the patient with any extra aids or verbal or written advice Have there been any other problems/concerns with your new medicine since we last spoke? If new problems exist, then the patient will need to be referred appropriately, as mentioned above CPD VI FEBRUARY 2012 PHARMACY MAGAZINE LE AR N I N G S CE N AR I O S FO R TH I S M O DULE AT Have you read the NICE technology review on the prescribing of clopidogrel and modified release dipyridamole for the prevention of occlusive vascular events? When they are prescribed an eligible medicine while at hospital (whether as an inpatient or outpatient). In this situation the patient must continue to take the medicine as part of a course of treatment when they are no longer at the hospital, and they must be referred to the service by a healthcare professional at the hospital who is wholly or partly responsible for a course of treatment. In many cases it is hospital pharmacists who will be the key personnel referring patients for the NMS. Where IT systems and resources permit, it may be possible for community pharmacists to receive copies of relevant discharge summaries. [In January a national referral form was produced by PSNC and NHS Employers, designed to formalise how hospital and community pharmacists share information about changes to patients’ prescriptions while in hospital.] It is recommended that community and hospital pharmacists meet to: Raise awareness of the new service Discuss how eligible patients are made aware of the service Discuss what support can be provided for community pharmacists to identify the reason for initiation of the treatment where this is unclear10. Patients who are prescribed the following medicines from Chapter 2 of the BNF can be enrolled onto the NMS11: 2.8.2 Oral anticoagulants – warfarin, acenocoumarol, phenindione, dabigatran, rivaroxaban 2.9 Antiplatelet drugs – aspirin, clopidogrel, dipyridamole, prasugrel. When an approved medicine for antiplatelet/anticoagulation therapy is dispensed for the first time, the pharmacist must offer the Reflection exercise 5 How can you ensure that a patient who has been prescribed a new medicine for antiplatelet/anticoagulant therapy will be referred to you for the NMS? W W W.PH AR M ACY M AG .CO .UK PUL L O UT AN D K E E P 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:18 Page 23 cpd module patient opportunistic advice on healthy living/ public health topics in line with the promotion of healthy lifestyles essential service and explain to the patient the advantage of enrolling onto the NMS. Once the patient has consented to take part in the NMS and signed the consent form, an appointment should be made to come and see the pharmacist for an intervention in one to two weeks’ time and a follow-up two to four weeks after that10. Tables 4 and 5 show the questions to be asked at each stage. The intervention and follow-up stages of the service will also be appropriate times to offer the patient continued healthy lifestyle advice and this should be recorded on the relevant forms. A record should be made of the intervention and follow-up interviews, and these will need to be kept for two years. Healthy lifestyle advice Healthy lifestyle advice should focus on areas such as diet and nutrition, alcohol consumption, smoking status, sexual health, physical activity and weight management. This can be achieved by (for example): Discussing the patient’s diet and exercise patterns because a healthy diet and regular exercise can prevent the recurrence of vascular events. Offer appropriate guidance and written or audiovisual materials to promote lifestyle changes. Signpost to appropriate healthcare professionals if necessary Ascertaining alcohol consumption and encouraging a reduced intake if the patient drinks excessively can reduce the risk of recurring vascular events and has broader health benefits Offering advice and help to smokers to stop smoking – signpost to the NHS Stop Smoking Service (www.smokefree.nhs.uk) if you do not offer a smoking cessation service yourself. CPD competences This module supports the following community pharmacy competences: GlaxoSmithKline: 0845 762 6637 Competence Where this module supports competence development G1a: Using expert knowledge and skills to benefit patients This module helps pharmacists to have a greater understanding of antiplatelet and anticoagulant therapy to enable them to support patients who have been prescribed a new medicine in this area and to ensure regular therapy monitoring is undertaken where required G1f: Using clinical and pharmaceutical knowledge to optimise the balance among effectiveness, safety and cost of medicines Reflection exercise 4 encourages pharmacists to read the current NICE guideline and understand the rationale for cost-effective prescribing G1w: Taking on new roles or responsibilities The importance of effective consultation skills in undertaking the NMS is highlighted C1c: Reviewing medication with patients to identify difficulties and potential risk (e.g. concordance issues, adverse effects, changing medication needs) The module explains how pharmacists can ensure patients on warfarin have regular monitoring and also how they can advise patients on any change in INR levels that may occur due to a change in other medicines and diet C1d: Monitoring indicators of disease progress, drug efficacy or toxicity The module explains how, by asking the appropriate questions as part of the NMS, pharmacists will be able to see signs of over- or undercoagulation with warfarin C2c: Creating and making use of opportunities to encourage healthy lifestyles How healthy lifestyle advice can be incorporated into the consultation process is explained in the module C5c: Developing and implementing new services under local or national contracts The place of the NMS in the patient journey is explained. Pharmacists are encouraged to work closely with patients so that the NMS will have the best possible impact on patients, as well as on professional relationships Future developments By becoming actively involved in providing the NMS for newly prescribed drugs for antiplatelet/anticoagulant therapy, community pharmacists will help the NHS by facilitating a reduction in hospital admissions due to warfarin-related adverse reactions and occlusive vascular events, and by promoting cost-effective prescribing and ensuring adherence to the prescribed medicines. References 1. National Pharmacy Association (NPA). NMS mini guides to conditions: www.npa.co.uk/Documents/Docstore/NMS/Revised/Anticoagulant_antiplatelet.pdf 2. Clopidogrel and modified release dipyridamole for the prevention of occlusive vascular events. Review of NICE technology appraisal guidance 90: www.nice.org.uk/nicemedia/live/13285/52030/ 52030.pdf 3. Patient UK. Anticoagulants: www.patient.co.uk/health/Anticoagulants.htm 4. Dabigatran etexilate for the prevention of venous thromboembolism after hip or knee replacement surgery in adults: www.nice.org.uk/nicemedia/live/12059/42032/42032.pdf 5. BNF 62: http://bnf.org/bnf 6. British Committee for Standards in Haematology (BCSH) guidelines. Safety indicators for inpatient and outpatient oral anticoagulant care. Available at www.bcshguidelines.com 7. NPSA. Actions that can make anticoagulant therapy safer – alert and other information: www.nrls.npsa.nhs.uk 8. BCSH guidelines on oral anticoagulation with warfarin; 4th edition. Available at: www.bcshguidelines.com 9. Prasugrel for the treatment of acute coronary syndromes with percutaneous coronary intervention: www.nice.org.uk/nicemedia/live/12324/45851/45851.pdf 10. NMS Service Specification (Pharmaceutical Services Negotiating Committee, 2011): www.psnc.org.uk/pages/nms.html 11. NMS – list of medicines: www.psnc.org. uk/data/files/ PharmacyContract/Contract_changes_2011/NMS_medicines_list_Sept_2011.pdf Pharmacy Magazine’s CPD modules are now available on Cegedim Rx’s PMR systems, Pharmacy Manager and Nexphase. Just click on the �Professional Information & Articles’ button within Pharmacy KnowledgeBase and search by therapy area. Please call the Cegedim Rx helpdesk on 0844 630 2002 for further information. PULL O UT AN D K E E P LE AR N I N G S CE N AR I O S FO R TH I S M O DULE AT W W W.PH AR M ACY M AG .CO .UK CPD VII FEBRUARY 2012 PHARMACY MAGAZINE 17-24_CPD Module_PM_0212_rt.qxp:00-00_PM_0212 31/01/2012 16:18 Page 24 www.pharmacymag.co.uk ASSESSMENT QUESTIONS Activity completed. (Describe what you did to increase your learning. Be specific) (Act) A N T I P L AT E L E T S / A N T I C O A G U L A N T S & T H E N M S 1. Food rich in which vitamin may affect the INR result? PHARMACY MAGAZINE CPD RECORD – FEBRUARY 2012 USE THIS FORM TO RECORD YOUR LEARNING AND ACTION POINTS FROM THIS MODULE ON ANTIPL ATELET AND ANTICOAGUL ANT THERAPY AND THE NEW MEDICINE SERVICE OR DOWNLOAD FROM WWW.PHARMACYMAG.CO.UK AF TER COMPLETING THE ONLINE LEARNING SCENARIOS b. Dabigatran c. Rivaroxaban d. Warfarin a. Vitamin B b. Vitamin C c. Vitamin D d. Vitamin K 6. What is the recommended treatment option for patients who have had a myocardial infarction? 2. Is it a mandatory requirement to check the yellow record booklet when dispensing warfarin? a. Modified-release dipyridamole plus aspirin b. Aspirin to be taken indefinitely c. Clopidogrel to be taken indefinitely d. Clopidogrel to be taken for one year a. Yes b. No; it is a safe practice recommendation by the NPSA c. Yes; but only if the patient is recruited onto the NMS d. Yes; and the pharmacist can only dispense the prescription if the booklet is seen 7. What lifestyle advice is NOT going to benefit a patient prescribed an antiplatelet or anticoagulant? a. Smoking cessation b. Reducing alcohol consumption c. Changing to a healthy diet and increasing exercise d. Taking iron supplements 3. When initiating warfarin treatment the full anticoagulant effect can be seen within: a. 12-36 hours b. 24-36 hours c. 48-72 hours d. 72-96 hours 8. When a patient is prescribed an anticoagulant, what is the most important advice you can give them as part of the NMS? 4. The recommended duration of treatment and target INR for atrial fibrillation is: Name/date: Time taken to complete activity: What did I learn that was new in terms of developing my skills, knowledge and behaviours? Have my learning objectives been met?* (Evaluate) How have I put this into practice? (Give an example of how you applied your learning. Why did it benefit your practice? How did your learning affect outcomes?) (Evaluate) Do I need to learn anything else in this area? (List your learning action points. How do you intend to meet these action points?) (Reflect) a. To keep their yellow alert card with them all the time b. To monitor their INR regularly c. Lifestyle advice on foods and alcohol consumption to avoid major changes in blood clotting factors * If as a result of completing your evaluation you have identified another new learning objective, start a new cycle – d. To continue taking the this will enable you to start at Reflect and then go on to Plan, Act and Evaluate. This form can be photocopied to medication avoid having to cut this page out of the module. Complete the learning scenarios at www.pharmacymag.co.uk a. Lifelong treatment and a target INR of 2.5 b. Three months’ treatment and a target INR of 3.0 c. Six months’ treatment and a target INR of 2.5 d. Lifelong treatment and a target INR of 3.0 5. Which anticoagulant is a direct inhibitor of thrombin? a. Acenocoumarol ✂ MODULE 196 ANSWER SHEET ENTER YOUR ANSWERS HERE Please mark your answers on the sheet below by placing a cross in the box next to the correct answer. Only mark one box for each question. Once you have completed the answer sheet in ink, return it to the address below together with your payment of £3.75. Clear photocopies are acceptable. You may need to consult other information sources to answer the questions. 1. a. 2. a. 3. a. 4. a. 5. 6. a. a. 7. a. 8. a. b. b. b. b. b. b. b. b. c. c. c. c. c. c. c. c. d. d. d. d. d. d. d. d. Name (Mr, Mrs, Ms) ___________________________________________________________________________________________________ Business/home address_________________________________________________________________________________________________ Town ____________________Postcode ____________Tel: ___________________________ GPhC/PSNI Reg no. 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The examiners’ decision is final and no correspondence will be entered into. 196 25_Public Health_PM_0212_rt.qxp:00_PM_0212 01/02/2012 09:38 Page 2 public health PUBLIC HEALTH IN THE PUBLIC DOMAIN HIV awareness More people in the UK are living with HIV than ever before, yet public knowledge about the disease is waning. So how can pharmacists help to raise awareness of the condition and tackle the stigma still sometimes attached to it? Charlotte Rigby reports THERE are currently 90,000 people in the UK with HIV and between 6,000 and 7,000 cases are diagnosed every year. HIV disproportionately affects certain groups, including gay and bisexual men and people of African origin, but increasing numbers of people outside these groups are being diagnosed. In fact, less than half of new diagnoses now occur in gay or bisexual people. Despite this growing prevalence, research by the National AIDS Trust (NAT) has highlighted widespread ignorance about the routes of transmission and the reality of living with HIV today. “As the number of people with HIV in the UK approaches 100,000, it is crucial for everyone to understand how HIV is passed on so they can protect themselves and others,” says Deborah Jack, NAT chief executive. TRANSMISSION ROUTES A public attitude survey, published by NAT last year, revealed that only 30 per cent of UK adults can identify correctly every way in which HIV can and cannot be transmitted from a list of possible routes. Just 80 per cent of respondents were aware that HIV could be transmitted during unprotected heterosexual sex, compared with 91 per cent in 2000, and less than half knew that infection could occur after sharing needles or syringes. The survey also revealed that a significant proportion of people believe that HIV can be caught through blood transfusion, biting or treading on a used needle, when in fact, for all these instances, there is only a very remote or theoretical chance of transmission. More worryingly, around a fifth identified at least one impossible route of transmission, such as kissing, spitting, sneezing or sharing a glass. One in six respondents admitted that they did not know enough about how to protect themselves from HIV during sex. According to Charli Scouler, NAT communications manager, this decline in knowledge is due to the lack of high profile public health campaigns in recent years. “HIV has become largely invisible in today’s society,” she says. “People born since the 1980s are not aware of the risks or they may have in their minds that it is only associated with, for example, African or gay people. HIV is also barely talked about in schools so people grow up without the information they need to protect themselves and others.” STIGMA AND DISCRIMINATION Thankfully, prejudice against people with HIV has declined over the past 10 years, while support and understanding have increased. Nevertheless, NAT figures highlight inconsistent attitudes towards HIV suf- ferers among the public. For instance, 69 per cent of people are glad that there are anti-discrimination laws to protect people with HIV, yet 38 per cent would want to know if they had a HIV-positive colleague. It’s also clear many people hold outdated views about the reality of living with HIV today. For example, nearly half of people believe it is impossible to prevent transmission during pregnancy, while a third believe that people with HIV take more time off work due to illness. In fact, it is now possible to reduce the risk of mother-to-baby transmission of HIV to less than one per cent and there is no evidence that HIV-positive people take more sick leave than anyone else. Raising awareness of these facts is essential, as there is a strong link between good general knowledge of HIV and supportive attitudes towards sufferers. “It is certainly positive to see the majority of the public have supportive attitudes towards people with HIV, but there are still huge gaps in awareness of what it means to live with HIV in the UK today,” says Jack. “While HIV treatment has advanced rapidly in the past 10 years, knowledge and attitudes have sadly not kept pace, resulting in stigma and discrimination.” KEY POINTS ● Around 90,000 people in the UK are HIV-positive but over a quarter are unaware that they have the condition ● Awareness of the routes of transmission of HIV has declined over the past 20 years ● Public health strategies are needed to raise awareness of the condition, reduce stigma and improve diagnosis rates Encouragingly, 85 per cent of the public agree that all young people should be taught about HIV at secondary school and over two-fifths would like to receive more information about how the disease affects people nowadays. HIV testing and the widely held belief that HIV is not a relevant issue for most people. “An early diagnosis means treatment can start at the correct time and a person will avoid having their immune system severely compromised by the virus. “Less than half of new diagnoses now occur in gay or bisexual people” DIAGNOSIS RATES NAT estimates that over a quarter of HIV-positive people in the UK are unaware that they have the condition. Another common misconception is that HIV test results take at least three months after exposure when, in fact, they are possible within four weeks. This wrongly held belief could deter many people from getting tested at precisely the time they are most infectious – as could the strong stigma associated with “It also means they can take the necessary steps to avoid passing it on,” says Scouler. “In order to improve diagnosis rates we need to increase the uptake of HIV testing and effectively communicate the health benefits of knowing your HIV status. We also need to remove the stigma around testing in order to encourage more people to come forward.” NAT agrees that community pharmacy has an important role to play in improving diagnosis rates by signposting patients who may have been exposed to the virus to local screening centres, as well as raising awareness of the transmission routes during sexual health consultations and services for drug users. Pharmacists should be familiar with British HIV Association (BHIVA) and NICE guidelines on HIV testing and can use the online resource from NAT and Durex (www.durexhcp.co.uk/hiv-aids) to improve their knowledge and confidence. The National AIDS Trust has made several recommendations to the Government for raising awareness of HIV. These include: Compulsory sex and relationships education that includes HIV at secondary school An accurate portrayal of the condition in the media Sexual health campaigns with HIV as a key component. “In addition to improving knowledge of HIV, intensive work also needs to go into tackling the often deep-seated judgments and beliefs held about HIV and the people affected,” says Jack. “The Government made a concerted and effective effort to tackle the stigma surrounding mental health – it is time HIV was addressed in the same way,” she believes. ● PHARMACY MAGAZINE FEBRUARY 2012 25 26_NHS reforms_pm_0212_(rt).qxp:00_PM_0011 02/02/2012 09:56 Page 2 nhs reforms NHS reforms THE Government’s Health and Social Care Bill promises to be the biggest shake-up of the NHS since its foundation. The central theme of the reforms is the transfer of power from the centre – the Secretary of State and the Department of Health (DH) – to local organisations (clinicians and local authorities) and independent regulators. As the Coalition’s �Equity and Excellence’ white paper puts it, the aim is to “liberate the NHS” from central control1. In line with this objective, strategic health authorities are being abolished, along with most centrally determined targets and national service plans – which begs the question: what will drive the system forward? The Coalition’s answer is patient choice. But patient choice can only operate if there is a range of possible providers to choose from – in other words, competition. MORE INNOVATION The Health Bill – what does it really mean for community pharmacy? The In’s and Out’s of NHS reform.... The Government is abolishing PCTs and replacing them with clinical commissioning groups (CCGs), consisting mainly of GPs but also involving hospital doctors, nurses and lay people. These will be responsible for the allocation of about 60 per cent of the NHS budget. Most of the remainder of the budget will be allocated by a new body – the NHS Commissioning Board (NHSCB). This body will be responsible for the specialised services currently commissioned at national or regional level. In addition it will hold the contracts for local community practitioner services, including pharmacy. In practice these contracts will be overseen and managed by new regional and local outposts of the NHSCB – four regional commissioning sectors covering the whole of England and 15-20 local fieldforce teams. Both national and local commissioners will be supported by local professional networks and clinical networks of experts, and by clinical senates, whose advice clinical commissioners are expected to follow. They will also need to have effective means in place for engaging with patients, carers, local authorities and other stakeholders. Monitor, the current regulator of foundation trusts, will become the economic regulator of all providers of services to the NHS. It will take over some key functions from the DH including setting the tariff for hospital services, 26 FEBRUARY 2012 PHARMACY MAGAZINE and in due course for community-based services, and for ensuring continuity of service if providers get into financial trouble. In addition, it will oversee the development of a market in healthcare services. However, instead of having a positive duty to promote competition – the Government’s original intention – it will only be required to exercise its functions with a view to preventing anti-competitive behaviour that is not in the interests of patients. In addition it will be tasked, along with the NHSCB, with supporting the delivery of integrated services where this would improve quality of care for patients or reduce inequalities in access and outcomes. In line with the policy of delegation, local authorities are to have a greater say in how the NHS operates. Each authority will establish a health & wellbeing board (HWB) charged with developing strategies to promote the health of their local population, which CCGs will have to take into account. In addition, they will be allocated funds specifically for public health projects. HWBs will take over responsibility for local pharmaceutical needs assessments from PCTs. Taken overall, these changes are so far reaching that it is hard to make a firm forecast of how they will work out in practice. FACILITATING RELATIONSHIPS National guidance to facilitate relationships with the new commissioners has been produced2. Pharmacy Voice has released an excellent guide to the new NHS landscape3 and the CPPE has published materials to help pharmacists engage with clinical commissioning groups4. The newly formed Pharmacy and Public Health Forum – which leads development, implementation and evaluation of public health practice for pharmacy – brings together national leaders within pharmacy and outside it. According to its chair, Richard Parish, chief executive of the Royal Society of Public Health: “Pharmacy has acquired some extremely influential advocates”. The Forum’s initial priorities are about rolling out healthy living pharmacies, developing standards in public health for pharmacists and their staff, building the evidence base for pharmacy, and looking at how the role of pharmacy integrates with the rest of the health system. Pharmacy’s longer-term survival, however, will depend on how well it understands and negotiates the new NHS landscape. It has considerable resources and capabilities in relationship building, marketing and selling, which it must now use to demonstrate to new commissioners how it can deliver high quality, cost-effective and accessible services to meet their objectives. ■Eileen Neilson is director of Willow Consulting (eileen.neilson@googlemail.com). Anthony Harrison is an independent consultant and research associate at the King’s Fund REFERENCES 1. Department of Health (2010). Equity and excellence: Liberating the NHS 2. Eg. BDA, BMA, Optical Confederation, Pharmacy Voice & RPS (2011). Engaging with primary healthcare professionals to improve the health of the local population. www.pharmacyvoice.com/ images/press/engaging_ primary_ healthcare_profs_to_improve_ health_ of_local_ population_ sept11.pdf 3. Pharmacy Voice (2011). The changing NHS and public health landscape. What does it mean for local representation? 4. Cutts C (2011). Selling the new medicine service to GPs. Pharmacy Magazine, October 2011, p22. ▲ The changing NHS represents the most challenging environment pharmacy has ever faced. In the first of two articles in this month’s issue on the health reforms, Eileen Neilson and Anthony Harrison urge community pharmacists to build strong, positive relationships with the new commissioners or risk being sidelined The Government hopes that giving GPs greater control over how NHS resources are used will lead to more innovation in the way that services are provided. GPs as commissioners therefore occupy a central and considerably more powerful role in the reformed NHS: seeing them as customers rather than competitors will require a different mind-set. It is expected that the Government’s focus on integration of services will lead to contracts being let for �years of care’ and to care pathways for chronic conditions. Pharmacists must ensure their contribution to these – in particular improved health outcomes resulting from the new medicine service (NMS) and targeted MURs (tMURs) – is fully recognised. Local authority health and wellbeing boards (HWBs), the other new commissioning bloc, may well want to commission smoking cessation and other services pharmacists have a strong track record in providing. Although pharmacists meet paid carers collecting clients’ medication, they have previously had little contact with social care decision-makers (e.g. local councillors, social services officers and care managers commissioning individual care packages). HWBs will also reflect other local authority services that impact on health and wellbeing, such as children’s services, education, environment, housing, leisure and transport, whose perspectives and professional cultures are different from pharmacy’s. Pharmacists will be in complex and unfamiliar territory. “Pharmacy will be in complex and unfamiliar territory” 27_PM_0212:27_PM_0212 14/02/2012 11:48 Page 1 They said... ...they wanted more from life with diabetes. We listened. 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Item BGSTAR blood glucose test strips BGSTAR ultra-thin lancets Pack size 50 100 Drug tariff price £14.73 £3.65 PIP code 368-2192 368-2184 For further information go to www.diabetesmatters.co.uk or call Freephone 08000 35 25 25 iBGStar® does not include the iPhone or the iPod touch. iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.*iBGStar® Diabetes Manager App is available on the App Store. **BGStar only. *** Terms and Conditions apply. GBIE. BGS. 11.12.11 Date of preparation: December 2011 28_Long Opinion_PM_0212_rt.qxp:28_PM_0212 01/02/2012 13:14 Page 2 nhs reforms It’s good to talk It is time to end our slavish reliance on guidance, best practice and engagement, and move towards a system where healthcare professionals are contracted to talk to each other, argues Andrew McCoig IRECENTLY took Cider, my Golden Retriever, to the vet for his annual check-up and vaccination. The service was faultless, as it had been on all previous occasions. Cider receives far better attention and healthcare than we do on the NHS. Veterinary services are not cheap but we do get what we pay for and the lines of communication are very short, with the patient offering no opinion whatsoever on his treatment. Having suffered a deep cut to his paw in the summer, his treatment was swift and exemplary, resulting in a fast return to normal status, towards their fellow citizens. NHS systems are full of “guidance”, “best practice” and “engagement” – all words that ensure its continuing failure and dysfunctionality. AVIATION BENCHMARK We often hear that the aviation industry is the benchmark when it comes to safety and the effective handling and transfer of millions of people worldwide. There is no such thing as guidance, best practice or engagement in this industry, as this would rely on somebody doing something because they think they should – as in the NHS. It comply and you face prosecution. The industry is built on a solid reputation of safety and is heavily regulated. Broad compliance with all aspects of aviation regulations is mandatory for all employees at every level. So why is it we are still developing proper, fit for purpose, discharge procedures from hospital to primary care settings 63 years after the NHS was first established? The other week I met some people who are responsible for “engaging” all who work in these two sectors to produce patientcentred pathways that would “The NHS is where the aviation industry was in the 1930s” with the owner (or rather his insurer) being out of pocket by £570. Cider’s care and aftercare was, by any measure, excellent. The NHS is not cheap either– and we certainly don’t get what we, the taxpayers, pay for. Healthcare standards are rather hit and miss, particularly if you’re elderly and a poor communicator, and have nobody to help you carve an effective, rapid path through to successful treatment. The service is wholly dysfunctional. Most of the system works on the basis of goodwill and common sense – commodities that can be scarce at times. Care pathways rely on effective communication and a reliance on people’s altruism and good behaviour 28 FEBRUARY 2012 PHARMACY MAGAZINE is safer to board an aircraft in London bound for any destination in the world than it is to enter a major London teaching hospital. The good news is that we like aviation that way and willingly and routinely put our lives in the hands of the industry and its services. That’s why there are approximately half a million people in the air at any one time. In this environment, all employed people follow orders, instructions, adhere to standards of practice that have been developed over many decades and, above all, communicate with each other. There is no “wriggle” room in an Air Navigation Order or in Civil Aviation regulations. Fail to lead to a seamless transfer of care between hospital and social and primary care. It’s not hard to guess what the outcome will be: failure at worst or some temporary partial success with some agencies. In some ways, the NHS is where the aviation industry was in the 1930s – i.e. people are dying needlessly through preventable accidents and human failure. We still rely on the goodwill of healthcare professionals to talk to each other and communicate effectively to ensure a reasonable patient outcome. My view is that while this culture of reliance on decent human behaviour continues, the NHS will continue to be dysfunctional. GPs do not have to talk to pharmacists and vice versa. They can somehow continue to muddle through. A supply request for medicines can be transferred to a pharmacist from the prescribing doctor without any formal communication on how to ensure that the patient uses those medicines as they should. We have known for decades that the amount of waste generated by the inappropriate use of medicines is substantial – yet there is still no proper dialogue between the two professions. ENDEMIC FAILURE Imagine a scenario where a pilot with 400 passengers in his aircraft ignores air traffic control, or air traffic control ignores the pilot. It’s unthinkable but this is precisely what is happening in the NHS today. Mass communication failure is endemic. Even if the pilot doesn’t like the idea of talking to an air traffic controller from another country, he has a statutory duty to do so and will comply with that duty. His safety and the safety of his passengers depend upon this compliance. One of the substantial reasons communication failure in the NHS is the continuing policy of developing all healthcare professional contracts or job descriptions in isolation from each other. One healthcare professional will talk to another if he or she thinks it is appropriate or good sense to do so – not because they have a contractual duty to do so. Therein lies the problem. We continually learn of examples of good practice, where people of good intention have applied themselves to a particular scenario for better patient care and come up with a model way of working. The flaw is that it is always based on a few personalities forming an effective network of like-minded people. Revisiting sites of “best practice” years later it is often the case that the originators have moved on and the system has fallen apart. MAKE IT COMPULSORY We need a root and branch review not of the NHS itself, which is happening at the moment, but of the culture and hierarchies that exist in today’s health service. People should be compelled to meet and talk to other people when patient safety, treatments and outcomes are the issues, no matter what levels they work at within the system. And, if it makes good common sense to do so, then let’s regulate it into every contractual arrangement. The fear of prosecution should not just be reserved for personal professional failure but also for breach of contractual communication. There should be no place for failure to reply or respond to another colleague elsewhere in the NHS where patient care is in question – but this is precisely what is happening at the moment. Malcolm Grant, the newly appointed chair of the NHS Commissioning Board, recently described the proposed healthcare reforms as “completely unintelligible”. He may be right, but he would be on safer ground if he described inter-professional communication within the NHS in the same terms. ● 29-32_Pregnancy_PM_0212_rt.qxp:29-32_PM_0212 09/02/2012 10:48 Page 29 pregnancy and baby care The best possible start KEY POINTS ● At least 40 per cent of pregnancies in the UK are unplanned ● Being overweight or obese increases the risk of almost all pregnancy complications ● Smoking during pregnancy can cause miscarriage, stillbirth and low birth weight as well as future health problems ● Current NICE guidelines advise women to avoid alcohol during pregnancy Unhealthy lifestyles before and during pregnancy are associated with serious complications and long-term health consequences. So what can you do to help ensure babies have the best possible start in life? LEARNING OBJECTIVES OBESITY In 2004, 40 per cent of pregnancies in the UK were unplanned, according to a OnePoll survey of 3,000 mothers. Experts believe today’s figure is even higher. This means that many women become pregnant before making necessary changes to their lifestyles, such as losing weight, giving up smoking or cutting down on alcohol. It is therefore essential that these women are offered the support and guidance they need to give their babies the best possible start in life. Nearly half the women of childbearing age in this country are overweight or obese. Furthermore around one in five pregnant women have a BMI of 30 or above at the beginning of their pregnancy, according to figures from the NHS Information Centre. While the majority of overweight women will have a straightforward pregnancy and birth, the higher a woman’s BMI is over 25, the higher her chance of having a miscarriage or developing complications, such as thrombosis, gestational diabetes and pre-eclampsia. active. It’s also a myth that pregnant women need to eat for two,” says Annette Briley, consultant midwife for Tommy’s, the baby charity. Managing weight after birth is also important, as keeping the weight on or gaining additional weight will increase the risk of complications during subsequent pregnancies. Besides offering numerous health benefits to the baby, breastfeeding can aid weight loss. However, according to RCOG, obese mothers are less likely to breastfeed, and therefore may require extra support. The NICE guideline recognises a role for pharmacists in weight management before and after pregnancy and advises the use of any opportunity to provide overweight and obese women with relevant information. SMOKING In the UK, smoking in pregnancy causes up to 5,000 miscarriages, 300 peri-natal deaths and around 2,200 premature births each year, according to a 2010 report by the Royal College of Physicians. Furthermore, children of parents who smoke have an increased risk of respiratory infections, asthma, learning difficulties and behaviourial problems, as well as diabetes and heart disease in later life. Children whose mothers smoked during pregnancy are also three times more likely to develop a smoking habit themselves. Toxins from cigarette smoke pass from the mother’s bloodstream to her baby through the placenta, while the carbon monoxide in cigarette smoke binds with haemoglobin 200 times faster than oxygen, disrupting the transport of oxygen to the placenta and impairing foetal growth and development. “Many women become pregnant before making necessary changes to their lifestyles” PHARMACY MAGAZINE FEBRUARY 2012 29 ▲ After reading this feature you should be able to: ■Support women to reduce their risks of pregnancy complications ■Raise awareness of the importance of being a healthy weight, reducing alcohol or giving up smoking before conception ■Advise on managing common minor health problems during pregnancy and treating common infant ailments. BY CHARLOTTE RIGBY “Being overweight or obese is associated with almost all complications. It can impair the development of the baby and lead to heart or spine defects. It is also associated with a higher incidence of early labour, induction, caesarian sections and shoulder dystocia and, postdelivery, there is an increased risk of bleeding and infection,” says Dr Daghni Rajasingam, consultant obstetrician at Guy’s and St Thomas’ Foundation Trust and spokesperson for the Royal College of Obstetricians and Gynaecologists (RCOG). While following a weight loss diet during pregnancy is not recommended, it is possible for overweight expectant mothers to reduce these risks. NICE guidance advises following a balanced diet and only increasing calorie intake by 200 calories per day during the final trimester. Moderate physical activity should also be encouraged, unless there is a complication, such as a low-lying placenta. All women are advised to take 400mcg folic acid before conception and until the twelfth week of pregnancy to prevent neural tube defects, but overweight or obese women may need to be prescribed a higher dose. A recent double-blind controlled trial funded by the Australian Government revealed that omega-3 supplementation during pregnancy could reduce the risk of pre-term delivery and low birth weight. “Weight loss in pregnancy is not associated with good outcomes for mother and baby but we advise that women watch what they eat and try not to pile on the pounds. There is a general perception that it is okay to sit around when pregnant, when actually it’s important to keep 29-32_Pregnancy_PM_0212_rt.qxp:29-32_PM_0212 09/02/2012 09:31 Page 30 ▲ pregnancy and baby care “If a woman smokes, the advice is to stop completely, as giving up can reduce these risks. This is hard if she has a heavy habit but it is never too late to stop. For example, the Scope study from New Zealand found that even giving up in the second trimester causes babies to be a better size and in better health,” says Briley. There is mixed evidence that NRT is effective in helping pregnant women to give up smoking and insufficient evidence that it poses a risk to infant health. However, NRT can be recommended to women who are struggling to quit without it. Research suggests that passive smoking can be almost as harmful as maternal smoking, so partners should also be offered support to quit. ALCOHOL Heavy drinking (more than six units a day) during pregnancy can lead to miscarriage and is associated with a range of developmental problems known collectively as foetal alcohol spectrum disorder (FASD). Children with FASD may have a low birth weight and suffer INFANT HEALTH AND PHARMACY 30 FEBRUARY 2012 PHARMACY MAGAZINE from facial abnormalities, heart defects, poor growth and severe mental and developmental problems. Current NICE guidance recommends that women abstain from alcohol entirely during pregnancy and while trying to conceive. However, if women do choose to drink, it advises them to stick to one to two units no more than once or twice a week during the second and third trimesters and not at all during the first. These guidelines were updated in 2008 following a survey that revealed that one in 10 expectant mothers exceed the recommended limits. “The trouble is that lots of women don’t realise they are pregnant straightaway and may continue to drink during the first month; however one bout of binge drinking early on is unlikely to cause any harm,” reassures Rajasingam. “Reducing alcohol at any stage of pregnancy will help to reduce the risk of complications and also help women to live healthier lives in the long run.” Briley recommends that women make sure they are aware of the number of units in different drinks to ensure that they don’t exceed the limits. Heavy drinkers will require expert help to reduce their alcohol intake and manage withdrawal symptoms. PHARMACY SUPPORT Both Briley and Rajasingam agree that community pharmacists have an important role in providing women with accurate health information, particularly before conception and during the initial stages of pregnancy. “Pharmacists provide an ideal initial interface before a woman has seen a midwife. For example, if a woman is buying folic acid supplements, this is a good opportunity to ask if she has thought about changing her diet or reducing alcohol,” says Briley. “Women are also less likely to be embarrassed about asking their pharmacist certain questions than their GP or midwife.” “The biggest barrier to behavioural change is lack of knowledge and we are particularly bad in the UK at raising awareness of the importance of a healthy lifestyle before getting pregnant,” adds Rajasingam. “Pharmacists have a huge opportunity here, as they are in regular contact with young women and provide a trusted source of advice.” COMMON PREGNANCY AILMENTS Back pain As her baby grows, the hollow in a mother’s back can become more pronounced, leading to backache. In addition, the body’s ligaments become looser during pregnancy, putting a strain on the joints of the lower back. Women can help prevent backache by avoiding lifting heavy objects, wearing flat shoes, ensuring they have a good posture and getting enough rest in the later stages. Sleeping on a firm mattress, massage and soothing heat patches may provide relief too. Constipation Constipation is a common complaint during pregnancy because hormonal changes slow down the digestive tract. If unmanaged, this can lead to haemorrhoids. One in five pregnant women have gone for more than four days without a bowel movement, according to a recent survey by Dulcobalance, but many expectant mothers are unaware of lifestyle factors that can exacerbate the problem. The survey also revealed that one in three pregnant women become increasingly sedentary and that over a quarter take prenatal supplements containing iron, which can lead to constipation. Self-care measures include drinking adequate amounts of fluid, eating foods high in fibre and taking regular, moderate exercise. If these are insufficient, bulk-forming laxatives or a remedy containing macrogol or lactulose can be recommended. Headaches Some women find that they suffer from headaches during Women should try to avoid excessive weight gain during pregnancy ▲ Young mothers look to pharmacists and their staff for guidance on managing common infant ailments and advice on when to seek medical help Colic Excessive crying is often a sign of colic, which is common during the first three months of a baby’s life. Colic is generally thought to be digestive pains, due to the immaturity of the gut, or bubbles of trapped wind. Massage, burping or using an anti-colic teat if bottle-feeding may help ease discomfort. In some cases, colic may be linked with transient lactase deficiency, a temporary condition in which the baby’s gut does not produce sufficient levels of the enzyme lactase to digest lactose. Removing dairy from the mother’s diet if breastfeeding or administering lactase drops to the baby can manage the problem. Milk allergy is less common than transient lactase deficiency but is thought to affect two to seven per cent of babies under one year of age, according to NHS Choices. It is characterised by vomiting and diarrhoea after feeding, as well as skin rashes, wheezing and swelling. A dairy elimination diet (if breastfeeding) or milk substitute formula (if bottle-feeding) is necessary. Nappy rash This is common during the first 18 months and is usually due to prolonged skin contact with waste. Infrequent nappy changing, diarrhoea and using soap, detergent or bubble bath can exacerbate the problem. Symptoms are usually mild and include redness and pimples but severe symptoms, including cracked skin, ulceration and blisters can be distressing for the baby. Changing nappies regularly, cleansing the baby’s bottom with cotton wool or baby wipes and then applying a barrier cream will all help prevent and relieve nappy rash. If thrush is present, an antifungal cream can be recommended. Teething Milk teeth erupt during the first six to 12 months of a baby’s life. Contrary to common belief, the teeth do not actually cut through the gums but instead, chemical messages tell certain gum cells to die, allowing the teeth to emerge. Nevertheless, teething can be painful, making a baby irritable, grizzly and clingy. Dribbling and flushed cheeks are also signs that a baby is teething. Gels containing local anaesthetic and liquid analgesic can help reduce discomfort. Fever Fever occurs when the baby’s core body temperature exceeds 37.50C. Digital and ear thermometers are the most effective types of thermometer to use on a baby. The best way to lower temperature is with an antipyretic medicine, such as liquid ibuprofen or paracetamol, as well as keeping the baby hydrated and removing layers. Cold sponging is no longer recommended as it can lead to vasoconstriction in the surface of the skin, trapping heat inside the body and making the child feel worse. Red flags include a high pitched, weak or continuous cry; a lack of responsiveness; a bulging fontanelle; not drinking for more than eight hours; neck stiffness; repeated vomiting; turning blue; breathing difficulties; convulsions; and a purple-red rash. “Smoking in pregnancy causes up to 5,000 miscarriages” 31_PM_0212:31_PM_0212 14/02/2012 10:52 Page 1 When pain and fever of a child leaves mum feeling a little anxious, give her® a word of reassurance...Calpol Trusted by healthcare professionals and parents for over 40 years, Calpol Infant Suspension (paracetamol) and Calpol® SixPlus Suspension (paracetamol) n and fe ever bu ut g entle on the stomach. are tough on pain fever but gentle ® Your trusted advice with our trusted name Calpol Infant and Sugar-free Infant Suspension Product Information: Presentation: Suspension containing 120mg Paracetamol per 5ml Uses: Treatment of mild to moderate pain and as an antipyretic. Can be used in many conditions including headache, toothache, earache, teething, sore throat, colds and influenza, aches and pains and post immunisation fever. Dosage for Children over 3 months: Do not give more than 4 doses in 24 hours and leave at least 4 hours between doses. Children 4 to 6 years: 10ml. Children 2 years to 4 years: 7.5 ml. Children 6 to 24 months: 5 ml. Children 3 to 6 months: 2.5 ml. Dosage for Infants 2-3 months: Post–vaccination fever at 2 months: 2.5ml, and a second dose, if necessary, after 4-6 hours. The same two doses can be given for the treatment of mild to moderate pain and as an antipyretic in infants weighing over 4kg and not born before 37 weeks. Contraindications: Hypersensitivity to paracetamol or other ingredients. Precautions: Caution in severe hepatic or renal impairment. Interactions with domperidone, metoclopramide, colestyramine, anticoagulants, alcohol, anticonvulsants and oral contraceptives. Patients with rare hereditary problems of fructose intolerance should not take this medicine. Due to the presence of sucrose and sorbital in the Infant Suspension, patients with glucose-galactose malabsorption or sucrose-isomaltase insufficiency should not take this medicine. Maltitol may have a mild laxative effect (Sugar-Free only). Parahydroxybenzoates and carmoisine may cause allergic reactions. Pregnancy and lactation: Consult doctor before use. Side effects: Very rarely hypersensitivity and anaphylactic reactions including skin rash. Blood dyscrasias, chronic hepatic necrosis and papillary necrosis have been reported. RRP (ex-VAT): 100ml bottle: £2.54; 200ml bottle: £4.25; 12 x 5ml sachets: £2.80; 20 x 5ml sachets (sugar free only): £4.50. Legal category: 200ml bottle: P; 100ml bottle: GSL; Sachets: GSL. PL holder: McNeil Products Ltd, Maidenhead, Berkshire, SL6 3UG. PL numbers: Calpol Infant suspension: 100ml bottle: 15513/0122; 200ml bottle: 15513/0004; Sachets: 15513/0154. Calpol Sugar-free Infant Suspension: 100ml bottle: 15513/0123; 200ml bottle: 15513/0006; Sachets: 15513/0155. Date of preparation: June 2011. Calpol Six Plus Suspension, Calpol Six Plus Sugar Free Suspension and Calpol Six Plus Suspension Sugar Free Product Information: Presentation: Suspension containing 250mg paracetamol per 5ml. Uses: Treatment of mild to moderate pain and as an antipyretic. It can be used in many conditions including headache, toothache, earache, sore throat, colds and influenza, aches and pains and post-immunisation fever. Dosage: Adults and Children over 16 years: 10 ml to 20 ml; Children 12-16 years: 10 ml to 15 ml; Children 10 to 12 years: 10 ml. Children 8 to 10 years 7.5 ml. Children 6 to 8 years: 5 ml. Children under 6 years: not recommended. Do not give more than 4 doses in 24 hours. Leave at least 4 hours between doses. Contraindications: Hypersensitivity to paracetamol or other ingredients. Precautions: Caution in severe hepatic or renal impairment. Interaction with domperidone, metoclopramide, colestryamine, anticoagulants, alcohol, anticonvulsants and oral contraceptives. Sorbitol may have a mild laxative effect (Six Plus Suspension), sorbital and maltitol may have a mild laxative effect (sugar free). Pregnancy and lactation: Consult doctor before use. Side effects: Very rarely hypersensitivity and anaphylactic reactions including skin rash. Blood dyscrasias, chronic hepatic necrosis and papillary necrosis have been reported. RRP (ex-VAT): Six Plus Suspension 200ml bottle, £4.93; Six Plus Sugar Free Suspension, 100ml bottle, £3.06, 200ml bottle, £4.93, 12 x 5ml sachets, £3.40; Six Plus Suspension Sugar Free, 80ml bottle £2.54. Legal category: Six Plus Suspension 200ml bottle: P; Six Plus Sugar Free Suspension 100ml and 200ml bottle: P; Sachets: GSL and Six Plus Suspension Sugar Free 80 ml bottle: GSL. PL holder: McNeil Products Ltd, Maidenhead, Berkshire, SL6 3UG. PL numbers: Six Plus Suspension: 15513/0002; Six Plus Sugar Free Suspension 100 ml and 200 ml bottles & sachets: 15513/0003, Six Plus Suspension Sugar Free 80 ml bottle 15513/0164. Date of preparation: June 2011. ID: UK/CA/11-0014 29-32_Pregnancy_PM_0212_rt.qxp:29-32_PM_0212 09/02/2012 09:31 Page 32 foods. Sleeping propped up with a pillow can help manage nocturnal gastro-oesophageal reflux. Antacids or alginates can be recommended for mild symptoms that are not adequately controlled through lifestyle interventions. If the symptoms are persistent or severe, then women will need to be referred to their GP, who may prescribe the proton pump inhibitor omeprazole. Indigestion and heartburn Many women suffer from dyspepsia (indigestion) during the later stages of pregnancy, due to the growing uterus pressing on a full stomach. Heartburn is another common complaint, because hormones cause the lower oesophageal sphincter to relax, allowing gastric acid to creep up the oesophagus. Self-care tips include eating smaller meals, sitting up straight to eat and avoiding troublesome Incontinence Stress urinary incontinence (SUI) can be a problem during the later stages of pregnancy due to the loosening of the pelvic floor muscles in preparation for delivery and pressure from the baby pressing against the bladder. Women may experience leakage of urine when they cough, laugh, sneeze or exercise. SUI can usually be prevented or managed with pelvic floor exercises, which can also help during labour and aid recovery of the muscles after birth. IDEAL OPPORTUNITY.... When a woman buys an ovulation or pregnancy testing kit, it provides an ideal opportunity to start a conversation about lifestyle habits before and during pregnancy. Research by P&G, the manufacturer of Clearblue pregnancy and ovulation tests, shows that women make special trips to buy pregnancy tests from familiar stores and are not influenced by price. It also found that 41 per cent of shoppers feel that these products are located on shelves too low down. “The purchase of pregnancy or ovulation tests is very significant for the consumer, whether she is facing the prospect of a planned or unplanned pregnancy,” says Amine Boukhris, P&G healthcare business leader. “Many consumers are looking for advice and reassurance, and this is where the pharmacist is uniquely placed to be able to provide a valuable service.” Boukhris advises pharmacies to boost category sales by stocking more digital pregnancy tests and educating women about the benefits of ovulation monitors. “There is still a significant opportunity for growth in the sale of fertility and ovulation tests, as many consumers still do not understand how the products work or how they can help them,” she says. Nausea Nausea and vomiting during the first 12 weeks of pregnancy is often referred to as morning sickness, although it can occur at any time of day. Eating little and often rather than large meals, getting adequate rest, wearing comfortable clothing and drinking plenty of fluids can all help relieve nausea. If the symptoms are severe and do not improve with lifestyle measures, then a GP may prescribe a short course of anti-emetics. There is also some evidence that antihista- mines or ginger supplements are effective against nausea. Stretch marks These are purplish pink marks that may appear on the abdomen, thighs or breasts during pregnancy but usually fade and become less noticeable after birth. Stretch marks are commoner in women who gain more weight than average. Most women gain between 10kg and 12.5kg in pregnancy, according to NHS Choices, although weight gain varies greatly between women and depends on their pre-pregnancy weight. Some women find that applying special creams and oils helps to reduce the appearance of stretch marks. ● brief watching pregnancy & baby care Customers suffering from morning sickness could try Lillipops Iced Soothies – ice pops formulated to help alleviate their symptoms of nausea, dry mouth, heartburn and indigestion. Available in five natural flavours – grapefruit & tangerine, lemon & mint, camomile & orange, lime & vanilla and ginger – the ice pops contain no artificial colours or sweeteners. A multipack of 20 retails for £9.95. (Tel: 01923 804182) With many women experiencing light bladder weakness during pregnancy, SCA Hygiene says Lights by TENA are superior to sanitary products in terms of level and rate of absorbency and odour control. They not only offer ultimate security and protection, says the company, but also feel dry and gentle against the skin – offering comfort, confidence and discretion. (Tel: 0870 333 0874) ▲ Spatone Apple, which combines the natural liquid iron supplement (Spatone) with an apple taste, plus added vitamin C to aid absorption of the iron, is suitable for pregnant women, says Nelsons. By containing Spatone spa water sourced from the Welsh mountains of Snowdonia National Park it can help top up iron levels while causing fewer of the unpleasant side-effects often experienced with conventional iron supplements, says the company. (Tel: 0208 780 4257) ▲ pregnancy. Paracetamol at the recommended dose is considered safe for use during pregnancy, but other oral analgesics should be avoided. Cooling gel strips are also beneficial, along with rest and adequate fluid intake. Women with severe or frequent headaches should be referred to their doctor or midwife because this can be a sign of high blood pressure or pre-eclampsia. ▲ ▲ pregnancy and baby care Vitabiotics Pregnacare Plus combines the original Pregnacare tablet with an omega-3 DHA capsule. The tablets and capsules can be taken from pre-conception, during pregnancy through to the end of breast-feeding, says Vitabiotics. Pregnacare Plus includes a range of vitamins and minerals, including 400mcg folic acid and 10mcg vitamin D3, while each omega-3 capsule provides 300mg of DHA. A month’s supply retails for £13.25. (Tel: 0208 955 2600) ▲ One daily dose of Dalivit Multivitamin Drops (25ml £4.95, 50ml £7.95) supplies the recommended amounts of seven essential vitamins for normal health and growth in early childhood, says Boston Healthcare. The drops, which come with an integral dropper system, do not contain peanut oil, are suitable for vegetarians and have no added colours or additives, adds the company. (Tel: 0845 5219397) ▲ A one-week trial of Colief Infant Drops (£11.99) may help parents determine if sensitivity to milk could be the cause of their baby’s colic, says Forum Health Products. When added to breast or formula milk the drops can help break down the lactose a baby is struggling to digest, making the feed more easily digestible. If the baby shows no sign of improvement after a week, this can be ruled out as the cause, says the company. (Tel: 01737 857793) ▲ ▲ Infacol relieves infant colic and griping pain and assists in bringing up babies’ wind, says Forest Laboratories. Suitable for use from birth onwards, Infacol comes with an integral dropper and should be administered before each feed, says the company. Each pack contains up to 100 doses and retails for £4.20. (Tel: 01322 421 800) Pharmacy Magazine online learning www.pharmacymag.co.uk 32 FEBRUARY 2012 PHARMACY MAGAZINE 33_PM_0212:33_PM_0212 14/02/2012 11:44 Page 1 Cheap insurance can seriously damage your wealth When it comes to professional indemnity insurance, you need to be confident with the level of protection. We believe it’s not worth taking risks with your cover. NPA’s Indemnity policy is designed to protect your business and your reputation when things go wrong. Negligence, Public and Product Liability and Legal Advice are all included as standard and backed by our qualified and pharmacy-experienced legal team. A name you can trust, with over 100 years’ experience in the field. Market-leading breadth of cover. Claims occurring basis – peace of mind for the future. For more information visit www.npainsurance.co.uk or call our Legal Team on 01727 858687 NPA Insurance Risk Solutions The professional’s choice Telephone calls may be recorded and monitored. Insurance is subject to terms and conditions. NPA Insurance Ltd. Registered in England 64269. Mallinson House, 38-42 St Peter’s Street, St Albans, Herts AL1 3NP. Authorised and regulated by the Financial Services Authority. Code: PI 02.12 09:40 34-35_Nutrition_PM_0212.qxp:34-35_PM_0212 07/02/2012 10:47 Page 34 nutrition and weight management Fighting Fat Pharmacists are ideally placed to offer customers advice on lifestyle and dietary changes that will improve their nutrition and help them manage their weight KEY POINTS ● The UK population is becoming fatter, with almost a quarter of England’s population obese BY SASA JANKOVIC LEARNING OBJECTIVES After reading this feature you should be able to: ■Appreciate the sensitivity needed when discussing weight issues with your customers ■Tailor different measures to different people ■Decide if your pharmacy could run a weight loss service. 34 FEBRUARY 2012 PHARMACY MAGAZINE The Government has disbanded its expert advisory group on obesity – despite current figures showing that Britain has the highest proportion of obese women and young people in Europe and the second largest number of obese men. Almost a quarter of the population of England is now classified as obese, as defined by the World Health Organization (a body mass index of 30 or above). 1 New research also shows that death rates for cardiovascular disease and cancer are higher in Scotland, Wales and Northern Ireland than they are in England. As it is well known that these diseases are associated with a poor diet that is high in saturated fats and salt, and low in fibre, fruits and vegetables, the research claims that around 4,000 deaths could be prevented every year if the UK population adopted the average diet eaten in England. So why have public health messages and medical treatments failed to stem the obesity epidemic? Christina Wright, Numark’s services development manager, says there are often psychological issues behind overeating. “If it was as simple as just eating a bit less and exercising more, there would not be a problem,” she says. So what can be done to reverse this trend? ● Getting slimmer is not just about looking better, it contributes to a healthier life ● Many overweight people are in denial, which can lead to co-morbidities FOOD LABELLING Professor David Haslam, chair of the National Obesity Forum, believes that better food labelling is the way to go. “People have a right to know what they’re eating,” he says, “but they need to understand what the label is telling them. It’s no use labelling the calorie content if the food is still full of salt. I’d rather see an improvement in the overall quality of food.” Christina Wright agrees that labelling is only useful if people can decipher the meaning of the labels, adding: “Labelling is still deceptive, with many manufacturers making it look as though products are low in calories and fat by giving the values for a small portion size. This is where pharmacy can play a role in the general education of the public.” �FAT TAXES’ When it comes to �fat taxes’ – higher prices to discourage the purchase of fattier foods – Professor Haslam is not convinced. “I’m not sure this is the right thing to do, as it’s difficult to action,” he says. “I’d rather see a carb tax on foods, such as chips, bread and potatoes, which some people think are actually more to blame for obesity than fat. The common argument with a �fat tax’ is that you’re taxing those who can least afford it, plus I’d like to know what the Government would do with the money raised. Would it really be used to fight obesity?” What he suggests instead is a subsidy on fruit and vegetables. “There should be more promotions in supermarkets on fruit and veg,” he says, “and you shouldn’t be presented with displays of reduced-price beer and biscuits as soon as you walk in the door.” Christina Wright agrees such a subsidy might encourage the five-a-day habit, adding that, “as fruit and veg can be expensive, this would support low income families to eat more healthily”. CHILD MEASURING This already happens in some schools but the problem is that parents can opt their child out. “It’s always the bigger kids who are opted out because their parents don’t want them to be named and shamed,” says Professor Haslam. “The National Obesity Forum is pro this measure but the approach is flawed. It should be a mandatory requirement in schools, as long as it is done sensitively.” Mary Lloyd, technical director of Bio-Life International, thinks educating children about nutrition at a young age could be more valuable. “Nutrition should be taught in schools and colleges,” she says, “and every student should have designed a nutritional programme as a project by the time they are 16 years of age.” EXERCISE PRESCRIPTIONS For some people, exercise can be prescribed but Christina Wright is doubtful about its success. “Exercise prescriptions may work for some people but they would have to be motivated “Hopefully the Olympic Games will encourage people to take up different activities” 34-35_Nutrition_PM_0212.qxp:34-35_PM_0212 07/02/2012 10:48 Page 35 to make the change for themselves so this could not be used alone. Pharmacists know from their delivery of smoking cessation services, for instance, that behavioural change is not easy.” Mary Lloyd agrees. “The word prescription is anathema to many. Sport, sport and more sport is a more rewarding activity and needs more encouragement. Hopefully the Olympic Games will encourage people to take up different activities.” BARIATRIC SURGERY Stomach stapling, bypass or gastric bands all force patients to eat less by limiting the capacity of their stomachs. NHS guidelines restrict such procedures to patients with BMIs of 40+ (or 35+ if there are co-morbidities like diabetes or heart disease). The NOF is all for bariatric surgery. We think the NHS selection process is spot on and the NICE guidelines are good, says Professor Haslam. “However, it seems that some PCTs add in their own guidelines which narrow the eligibility criteria, wrongly in my opinion. It’s a dramatic solution but if chosen for the right people for the right reasons then it can save lives and save the NHS money in the long run. It costs around £6,000£8,000 but it pays for itself in 18 months in terms of other healthcare costs.” WEIGHT LOSS PRODUCTS As well as advising customers on small, realistic changes they can make to their diet and exercise routines, Fiona Caplan-Dean, clinical services manager at The Co-operative Pharmacy, says there are some weight loss products that can also help. “Our pharmacists will talk to individuals to try and find the most appropriate weight loss option to meet their needs. It is important that people who are learning to manage their weight feel supported along the way so regular consultations and discussions incorporating a set plan and weigh-ins can help motivation.” WEIGHT MANAGEMENT CLINICS With adult obesity in the UK showing no signs of decreasing, pharmacists are ideally placed to run a weight management service. However, Christina Wright warns that common mistakes made by pharmacies when setting up such a service include “not adequately publicising it, and stocking an insufficient product range”. Ajit Malhi, head of marketing services for AAH Pharmaceuticals, says pharmacy weight management services can make a big difference. “A successful weight management programme relies on the partnership between the patient and the pharmacist. Together they will set achievable goals and an agreed action plan. Every patient wishing to lose weight has different needs. These can best be addressed with the ongoing help and support of a healthcare professional, and, in pharmacists, we have healthcare professionals who are discreet and easily accessible.” “People have a right to know what they’re eating” THE ROLE OF PHARMACY Pharmacies see two important groups of people thanks to their frontline role in healthcare. One group is people with repeat prescriptions, and the other is those who never go to their GP and are therefore lost to primary care. Professor Haslam believes pharmacy can really make a difference by raising general awareness of the problems associated with obesity. “Pharmacy can signpost customers to screening for blood pressure or diabetes, either in the pharmacy or with their GP or nurse. Obesity leads to heart disease, cancer, diabetes and liver problems, so losing weight is not just about looking better, but about being healthier as well.” Graham Jones, pharmacist at Lambourn Pharmacy and chair of the West Berkshire Health & Wellbeing Board, is well aware that tackling the topic of weight with customers is a very sensitive issue, but says it is one that needs to be addressed – for the benefit of customers and of the pharmacy itself. “Lots of overweight people are in denial, particularly as society has begun to see larger sized bodies as more normal. However, I think we have good authority in pharmacy to get people to accept our opinions on losing weight, because they see us as healthcare professionals. Pharmacy has challenges to face over the next decade and I think it has to reinvent itself as a �wellness centre’ and develop the Healthy Living Pharmacy concept in order to succeed – which is definitely a niche that pharmacy can fill.” ● REFERENCES 1. Differences in coronary heart disease, stroke, and cancer mortality rates between England, Wales, Scotland and Northern Ireland: role of diet and nutrition 2011; doi 10.1136/bmjopen-2011-000 263. http://press.psprings.co.uk/ Open/october/bmjopen263.pdf 2. BMJ 2011;343:d6500 doi: 10.11 36/bmj.d6500) COMMERCIAL VERSUS NHS WEIGHT LOSS PROGRAMMES A recent study published on BMJ.com revealed that commercial weight loss 2 programmes are more effective than NHS-based services . http://press.psprings.co.uk/bmj/n The researchers compared six weight loss programmes with a minimal ovember/weight.pdf intervention comparator group provided with 12 vouchers for free entrance to a local leisure centre. Three of the weight loss programmes were provided by commercial operators (Weight Watchers, Slimming World, and Rosemary Conley) and three were provided by the NHS (Size Down – a group weight loss programme) and two primary care programmes (nurseled one-to-one support in general practice, and one-to-one support by a pharmacist). Participants in the commercial programmes lost a mean 2.3kg more than those in the primary care programmes, leading the study authors to conclude: “Our findings suggest that a 12-week group-based dedicated programme of weight management can result in clinically useful amounts of weight loss that are sustained at one year in an unselected primary care population with obesity. Interventions provided by primary care showed no evidence of effectiveness.” Professor David Haslam, chair of the National Obesity Forum, says there is a reason for the study findings: “Patients who undertake commercial groups are self-referrals and, therefore by definition, motivated, whereas primary care has a duty to attempt to induce weight loss in all our patients, especially those with co-morbidities, whether they like it or not – a much more arduous task. “Having said that, I am supportive of commercial programmes but would like it to be recognised that it is a whole different cohort of patients. People turn up to Weight Watchers because they realise they are fat, and want to get help. Patients turn up to their GP because they have angina or symptoms of diabetes; their weight may be the last thing on their mind.” brief watching weight management Teva UK was the first company to launch generic Orlistat in the UK. A generic version of Xenical, Orlistat is indicated in conjunction with a mildly hypocaloric diet for the treatment of obese patients with a body mass index (BMI) greater or equal to 30kg/m2, or overweight patients (BMI ≥ 28kg/m2) with associated risk factors. (Tel: 0800 085 8621) ▲ CASE STUDY Leominster pharmacy helps slimmers stay motivated Westfield Walk Pharmacy in Leominster runs a 12-week weight management programme to help slimmers reach their goals. The programme involves an initial consultation where slimmers fill out a diet diary and questionnaire. A programme is then drawn up with advice on healthy eating, portion control and exercise, and weekly weigh-ins to monitor results. Pharmacist Ross Dooland says: “Losing weight is easier said than done and it can take a lot of determination and hard work to conquer bad habits. Logging results and seeing improvements will help slimmers stay motivated and resist temptation. We encourage people to record health data in a vital statistics profile on the www.allabouthealth.org.uk website where they can keep track of their weight loss and get advice from top experts including leading fitness trainers.” The Alphega Pharmacy Weight Loss Support Service is available free to full members of the Alphega Pharmacy UK network and as a �top up’ option for other membership levels. The service involves giving customers one-to-one personal support through a 12-step programme. Marketing materials in the form of a counter card, customer leaflets, bespoke posters and screen grabs are provided to Alphega members as are scales, a comprehensive service guide and distance learning training material for the pharmacy team. (Tel: 020 3044 8969) Adios and Adios MAX are natural herbal tablets, which help speed up weight loss by acting on the body’s metabolism, says Dendron. When taken as part of a calorie-controlled diet with exercise, this can lead to a loss of calories and weight, with consumer home trials showing users lost up to half a stone in just under four weeks, adds the company. TV advertising, women’s press advertising and online support are all planned for this year. (Tel: 01923 229251) ▲ Co-operating for weight loss success Alison Cooper, manager of The Co-operative Pharmacy in Radcliffe, provides weight management advice and has offered a Lipotrim service for two years. The pharmacy has seen a 20 per cent increase in new customers in its second year of running the weight management programme, with a number of word-of-mouth referrals from individuals who have been successful at losing weight. Alison says: “Although the programme can be difficult for some as it requires a lot of determination, with support from the pharmacy team individuals can monitor their progress. Even once they have lost their target weight, they can continue to come to the pharmacy as part of our maintenance programme.” While Alison holds the initial consultation with the customer, once the programme is underway she has support from her pharmacy team who can help with the weigh-ins. The team has helped one customer – a carer and mother of two – to lose five and half stones via the service. “After trying a number of times to lose weight over a period of years via slimming clubs and medication after visiting her GP, she wanted to try our service but was very sceptical as nothing had worked for her previously,” says Alison. In the first week she lost seven pounds and it took her a year to reach her target weight, but when she saw the initial results, this spurred her on to stay with the programme. She now visits us as part of the maintenance programme for additional support. “As a pharmacist I try and understand how difficult it is for the customer to lose weight. I also try to have empathy with them and not suggest making drastic changes to their lifestyle. By offering them flexible solutions they are more likely to continue with the programme and achieve success.” ▲ CASE STUDY B-Slenda from Pharma Nord contains FibrePrecise, a natural indigestible fibre that is said to reduce calorie intake by clinging to dietary fat and removing it before it can accumulate in the body. Pharma Nord says the special fibres in B-Slenda are extracted from freshly caught coldwater shrimp from Icelandic waters. Registered as a medical device, B-Slenda retails at £19.95 for 40 tablets. (Tel: 0800 591 756) ▲ Pharmacy Magazine online learning www.pharmacymag.co.uk PHARMACY MAGAZINE FEBRUARY 2012 35 36-38_Wound Care_PM_0212_rt.qxp:36-38_PM_0212 09/02/2012 10:51 Page 36 first aid and wound management Helping healing.... Hard-to-heal wounds are not only distressing for patients and carers but place a considerable burden on the NHS BY ASHA FOWELLS LEARNING OBJECTIVES After reading this feature you should be able to: ■Explain the three stages of the wound healing process ■Appreciate the factors that can affect wound healing ■Discuss some of the challenges that wound care clinicians face in their everyday practice. PATIENT-RELATED FACTORS Patient-related factors include: Insufficient blood supply: This reduces the amount of oxygen and nutrients available, so impairs the rate of healing. This is why dressings should not be applied too tightly Age: The wound healing process takes place at a slower rate in older people as they are likely to have poorer circulation and nutrition, and concurrent medical conditions or medication than younger patients Nutrition: Good nutrition is essential for effective healing, and it is worth reminding Regardless of whether the skin has been cut, scratched, bitten or become ulcerated, all wounds follow the same healing process, which comprises three stages: ■The inflammatory phase: This involves blood clotting and inflammation at the wound site, with the aim of cleaning the area of harmful dead tissue and any debris. The wound becomes red, swollen and painful. Hard-to-heal wounds often do not move beyond this stage of the healing process ■The proliferative phase: This includes granulation of the dermis to rebuild the tissue including a new network of blood vessels, and epithelialisation of the epidermis, which involves epithelial cells forming a new surface on the wound before contracting so the wound edges move closer together (although not usually symmetrically). It is also known as the healing phase, and can begin as soon as 48 hours after the injury has occurred ■The maturation phase: This takes place once the wound has closed. Scar tissue forms and matures over a period of up to two years, during which time the number of blood vessels decreases while the tissue strength increases. The optimum environment for wound repair involves adequate levels of water and oxygen, a constant temperature of 37°C and an absence of trauma, infectious organisms and other particles. patients that the process increases the body’s usual metabolic requirements Smoking: Wound healing is impaired due to carbon monoxide reducing oxygen levels in the blood, and the vasoconstrictor nicotine reducing the blood supply itself. Nicotine also in- “The optimum environment for wound repair involves adequate levels of water and oxygen” creases platelet aggregation, thus increasing the risk of thrombosis in the blood vessels surrounding the wound Medical conditions: Conditions such as diabetes, anaemia and vascular disorders adversely affect wound healing, so should be addressed and managed Medicines: Medication that affects the immune system (e.g. corticosteroids, cytotoxics and immunosuppressants) can adversely affect wound healing, as can NSAIDs. ▲ 36 FEBRUARY 2012 PHARMACY MAGAZINE A woman walks into the pharmacy and asks to speak to the pharmacist. As you approach her, you notice she appears extremely anxious. “It’s my mum,” she bursts out, before you have even had a chance to introduce yourself. “She fell over and gashed her leg, and it just isn’t healing. She keeps telling me not to worry, but it’s been a couple of months now and she’s obviously in pain with it. She can’t move about as she used to, so isn’t able to wash herself and cook. I’m worried she’s just going to fade away. She’s in her eighties, you know.” This scenario isn’t unusual as wound healing is a complex process (see panel) and it could easily apply to many other types of individual, such as a bedridden patient with bedsores, or a patient with diabetes who has an ulcer on the foot. The rate of wound healing is influenced by many factors, and these may be related to the patient or the wound. HOW WOUNDS HEAL 37_PM_0212:37_PM_0212 13/02/2012 13:34 Page 1 We know that you’re one of the people patients and their families turn to with their questions. To complement your expert support, we produce a wide range of information on subjects that might help people affected by cancer. This includes benefits and financial support, as well as information on cancer types and treatments, the emotional effects of cancer, and practical issues such as how to talk about cancer. Order our free information and support booklets at be.macmillan.org.uk/patientsupport If you think that someone you know will benefit from talking to a cancer support specialist, benefits adviser or cancer information nurse, please refer them to the Macmillan Support Line on 0808 808 00 00. Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). MAC13381_PH_PM_FP 36-38_Wound Care_PM_0212_rt.qxp:36-38_PM_0212 07/02/2012 10:52 Page 38 first aid and wound management ▲ WOUND-RELATED FACTORS Wound-related factors include: Too much moisture, which can lead to the wound becoming macerated, impairing healing and increasing the risk of infection. Macerated skin appears waterlogged and the wound will have white edges Temperature outside the optimum 37°C will reduce healing Reduced oxygen availability (e.g. due to smoking) also adversely affect the process Infection or foreign particles prolong the inflammatory phase, so should be addressed. A wound is described as �hard to heal’ if it does not respond as expected to appropriate treatment, and is not only painful and distressing for the patient but also costly to the NHS – both in terms of the dressings and number of consultations required. A recent survey of wound care clinicians published in Wound UK found that nearly all those responding agreed that hard-toheal wounds usually warranted a departure from the usual treatment options (see panel). For example, skin ulcers are usually managed by first treating any infection and debriding any dead tissue before applying a simple, “One way to start building evidence could be to set up a database” TREATMENT OPTIONS Selecting the correct dressing is vital for wound healing to be successful and there are many different types including: ■Vapour permeable film dressings (e.g. Opsite Flexigrid) provide a moist healing environment but are non-absorbent ■Low adherent dressings (e.g. Melolin, NA) are suitable for dry or lightly exuding wounds ■Hydrocolloid dressings (e.g. Granuflex) are waterproof dressings that are suitable for dry or exuding wounds ■Alginate dressings (e.g. Sorbsan) absorb exudates and are available as sheets or packing materials. They are not suitable for non-exuding wounds ■Foam dressings (e.g. Lyofoam) maintain a moist and warm wound environment to promote healing. They are suitable for wounds with all levels of exudate ■Hydrogel dressings (e.g. Granugel) are available as sheets or in tubes or sachets and maintain a moist wound environment. They are not suitable for heavily exuding wounds ■Silicon dressings (e.g. Mepitel) are suitable when it is important to prevent trauma to the wound and can be used on scar tissue ■Capillary dressings (e.g. Advadraw) draw exudate away from the wound by capillary action, and again, are not suitable for non-exuding wounds ■Honey dressings (e.g. Mesitran) are antibacterial and absorb odours, so are suitable for dry wounds that are sloughy or necrotic ■Iodine dressings (e.g. Inadine) have antiseptic properties ■Odour controlling dressings (e.g. Lyofoam C) contain charcoal to absorb any offensive odour ■Silver dressings (e.g. Aquacel Ag) are antibacterial ■Negative pressure dressings (e.g. Vacuum Assisted Closure [VAC]) reduce oedema and microbes at the wound site, and increase blood supply, but evidence supporting their use is limited. Two methods that were considered archaic but have now come back into use are: ■Maggots: These degrade dead tissue and reduce odour, and have a place in the management of ulcers and burns ■Leeches: Sometimes used for reconstructive surgery to remove any blood that has accumulated in the veins. 38 FEBRUARY 2012 PHARMACY MAGAZINE Hard-to-heal wounds typically don’t get beyond the inflammatory stage non-adhesive dressing (e.g. a foam dressing) and then compressing using either graduated hosiery or specialised bandages. Hard-to-heal ulcers are more likely to need antimicrobial therapy, either in the form of a dressing or systemic treatment, analgesics, more advanced dressings (e.g. negative pressure products) or even surgery. COST ISSUES The major problems for clinicians working to resolve hardto-heal wounds have traditionally been a lack of clinical guidelines for this patient group, and restrictions on the management options available, courtesy of local prescribing and dressings’ formularies. Omar Ali, formulary development pharmacist for Surrey and Sussex NHS Trust, says that a new problem is rearing its head: cost. “Evidence-based medicine and cost-effectiveness pervade the NHS, and cardiovascular disease and diabetes are good examples of this,” he says. “Yet certain areas such as dressings and sip feeds have been left out, because – even though we understand the science behind these products – there just isn’t the body of evidence in the same way as for other therapeutic areas. But dressings and sip feeds cost a lot of money, so these areas are now coming under the spotlight because of the current economic climate.” EMERGENCY FIRST AID While keeping up to date with all the latest developments and challenges in wound care, it’s all too easy to lose sight of the basics such as emergency life support (ELS) – the actions required to keep someone alive until professional help arrives. Although this may sound like cardiopulmonary resuscitation (CPR), the term ELS actually includes other lifesaving actions, such as dealing with choking, serious bleeding and helping an individual who may be having a heart attack. The Resuscitation Council (UK) is working with a number of organisations including the British Heart Foundation (BHF) to lobby for ELS to be included in the national curriculum. The aim of the campaign is for all children to learn basic lifesaving skills when they start secondary school and then undergo refresher training every year to ensure they stay up-to-date. More information at www.resus.org.uk/pages/ELSstmt.htm. The BHF has recently added more weight to the campaign – as well as raising awareness of the need for people to have lifesaving skills – by launching an advertisement featuring actor and ex-footballer Vinnie Jones performing CPR to the strains of “Staying Alive” by the Bee Gees. Another public health campaign that is currently underway is the Department of Health’s stroke awareness campaign. Known as “FAST”, this encourages people to look for the main symptoms of stroke (facial weakness, arm weakness, speech problems) and to call 999 to increase the proportion of sufferers diagnosed in the early stages. More information at www.stroke.org.uk/fast. This lack of evidence means that wound care guidelines tend to settle for signposting best practice and urging clinicians to use the cheapest option. In the real world, this tends not to be the case, says Ali, who has first hand experience of the tension that can occur when NHS medicines management teams ask tissue viability nurses (TVNs) – who are the most experienced clinicians in terms of hard-toheal wounds – to justify why they are using certain dressings. Much like community pharmacists, TVNs tend to work in isolation, FIRST AID IN PHARMACIES Under health and safety regulations, all pharmacies are required to undertake a first aid needs assessment. As a minimum, there must be someone appointed to take care of first aid arrangements, a suitably stocked first aid box, and information provided to all staff so they know what the first aid arrangements are. More information at www.hse.gov.uk/pubns/indg214.pdf. If your employer has decided that your workplace needs first aiders, they must have been trained by an approved organisation and hold an appropriate qualification, such as a First Aid at Work certificate. Both the British Red Cross (www.redcross.org.uk/What-we-do/First-aid/First-aid-training) and St John Ambulance (www.sja.org.uk/sja/training-courses.aspx) run suitable courses, either at their centres or in the workplace if a large number of people require training. so there are few opportunities for sharing experiences with colleagues and hence adopting a consistent approach. EVIDENCE DATABASE? One way to start building evidence of the different dressing types could be to set up a database into which all TVNs could enter information, such as the type of wound, treatment options tried, length of time requiring treatment and outcome, proposes Ali. Dressings’ manufacturers could assist with the financial side of setting this up, he suggests, although in order to make the project work, both NHS medicines management teams and TVNs would first need to better understand each other’s roles and the pressure they experience. Such joint working would pay dividends for all concerned, not only in providing a resource that would allow fuller wound care guidelines to be developed and hopefully save the NHS a considerable amount of money, but also in improving outcomes for patients. ● 39_Stock_PM_0212_rt.qxp:39_PM_0112 07/02/2012 10:43 Page 39 business roundup How would you cope in a crisis? Nearly one in five businesses suffer some form of major disruption every year according to the Business Continuity Institute. So how would you cope if the worse happened? Adam Bernstein suggests some coping strategies WHILE we don’t suffer from major earthquakes and tsunamis, we are not immune from other threats. Cast your mind back to the Buncefield oil depot explosion, the terrorist attacks in London, the floods in Cumbria and the heavy snow falls over the past couple of years. The first step in any business continuity plan is to understand the potential threats to its normal operation. Involve your staff and look at every aspect of the business – from people you employ and the stock you need to operate to how you provide your service. ASSESS THE RISKS Natural disasters: Flooding caused by burst water pipes or heavy rain, or wind damage following storms Theft or vandalism: Theft of computer equipment could prove devastating. Similarly, vandalism of machinery or vehicles could be costly and pose health and safety risks Fire: Few other situations have such potential to physically destroy a business Power cut: Would you be able to operate without IT or telecoms systems, key machinery or equipment? Fuel shortages: Shortages in fuel could prevent staff getting to work and affect your ability to make and receive deliveries IT or telecoms system failure: What would happen if your telephones or broadband failed due to viruses, hackers or system failures? Restricted access to premises: How would your business function if you couldn’t access your pharmacy? Loss or illness of key staff: How would you cope if a key member of staff were to leave or be incapacitated? Crises affecting suppliers: Could you source alternative supplies? Terrorist attack: Consider the risks to your employees and business from a terrorist strike. DEVELOP YOUR STRATEGY AND PLAN Once you’ve analysed the business you’ll find that there are some risks you accept and others you choose to ignore. But however you approach it, ensure that the plan you devise is written in plain English so that all can understand it. Guidance on how to write a plan can be found at https:// robust.riscauthority.co.uk/ where there is a free piece of software that has been designed by several insurance companies. BUILD IN PROTECTION Equipment, especially IT, can fail. The hard drive in your computer, for example, has a �mean time before failure’ rating – how long it’s expected to operate before it fails – but that doesn’t mean that it won’t fail much sooner. You need to back up your data regularly, at least once a day, and keep the backup offsite and accessible. Telephones and broadband are now so critical to the running of a business. This is especially acute if your telephone system is based on VOIP (internet) rather than the traditional hardwired BT phoneline. Is there someone with a wireless connection that you can agree a reciprocal piggyback arrangement? Can documents be scanned and filed electronically? There are plenty of fast, double sided automatic scanners that will not only turn paper into PDF files that can be backed up, but which will give you a searchable archive on your computer. Even better, you’ll be able to store the originals elsewhere to further spread the risk of loss. INSURANCE Never skip on your insurance payments. Note down all policy details and keep them offsite. Apart from the obvious insurances (e.g. premises, stock, vehicles, public and employers liability) look at: Directors and officers insurance that covers negligence when running a firm Business interruption insurance that pays to keep a business alive following a catastrophe Keyman insurance that provides a sum of money following the death of a key person – coowner or shareholder – to the surviving business partner(s) to keep the business afloat or to buy out the estate of the deceased Critical illness cover that pays out following the diagnosis of defined serious illness that invariably is terminal or life threatening Permanent health insurance that pays an income where the insured can no longer work. WRITE POLICIES AND RISK ASSESS Having good polices and risk assessing threats will mean that, not only will you be able to forestall any obvious threats such as simple fire risks, but they may help you lower your insurance premiums on the basis that you present a lower risk to the insurer. Also, everyone will know what to do. For example, by writing a bad weather policy both you and your staff know the effort level that is expected when trying to get into work and the pay/leave arrangements for when they fail to make it. EMERGENCY CONTACTS Draw up a list of emergency contacts that includes key staff, the utilities (water, gas, electricity, telephone and broadband), employment agencies and key suppliers. Work out how you can divert your calls if you cannot access the building to do so. Include in your list of contacts details of your accountant, solicitor and the tax/VAT office (with your references) and neighbouring businesses in case they need to be informed. Also ensure that you are still able to contact your customers – they need to know that you are still in business, especially if you have moved. PUT TO THE TEST Finally, having spent time, effort and money in creating a disaster recovery plan, carry out a test without telling anyone so you can see if and where the plan falls over. ADVERSE WEATHER – A REMINDER Pharmacies should have business continuity plans and/or a standard operating procedure (SOP) in place in case they are affected by adverse weather, says Leyla Hannbeck, NPA head of information services Pharmacies that open late due to the responsible pharmacist being unable to reach the pharmacy because of bad weather must notify the primary care organisation (PCO). A sign should be placed in the window advising customers of the nearest alternative pharmacy premises and, if possible, an expected time of opening. As a matter of good practice local GP practices should also be notified, as well as patients who may be due to collect instalments of their prescriptions. Similarly, if staff are unable to reach the pharmacy, a decision will need to be made as to whether the pharmacy can operate safely. If the pharmacy has to close early the PCO must be notified. Delivery of medicines to the pharmacy can be delayed or missed in bad weather. Pharmacies may wish to check if their local delivery depots have contingency plans in place for bad weather, and arrange their stock orders accordingly. Pharmacies should be aware of patients who are due medicines and ensure stock is ordered in anticipation. Where stock is delayed, pharmacies can consider contacting other local pharmacies and requisitioning stock from them. INFORMATIONUPDATE INTHEDISPENSARY ActiBan to be withdrawn From March the ActiBan short stretch bandage will no longer be available but Activa Healthcare points out that its alternative short stretch compression bandage, Rosidal K, will remain available. Supplied in a variety of widths, the 100 per cent cotton, Licensed liquid Ramipril launched machine washable bandage is useful in the management of oedema, lymphoedema and venous insufficiency, says the company. Activa Healthcare: 08450 606 707 Wartner wins! The Wartner Verruca & Wart Removal Pen has been named Product of the Year 2012 in the medicated skin category of a survey conducted by TNS Research International. Voted for by over 9,000 consumers in the UK, marketing manager Louise White says the award gives pharmacy staff “that added assurance that they are recommending an effective treatment that is fast acting and precise”. A licensed liquid Ramipril has been launched by Rosemont Pharmaceuticals. Ramipril Oral Solution 2.5mg/5ml is available in 150ml. Says Jan Flynn, marketing manager at Rosemont Pharmaceuticals: “Our newly licensed liquid Ramipril is the only licensed liquid ACE inhibitor. With a pleasant menthol taste Ramipril Oral Solution is a welcome answer for patients who find tablets or capsules hard to swallow.” Rosemont Pharmaceuticals: 0113 244 1999 Actavis extends day-one patent expiry portfolio Actavis has extended its portfolio of products launched on day one of patent expiry with the addition of Latanoprost (2.5ml, £3.99) and Latanoprost/Timolol Eye Drops Solution (2.5ml, £11.99) to its range of medicines for the treatment of glaucoma and ocular hypertension. Actavis: 0800 373 573 Actavis: 0800 373 573 No part of this publication may be reproduced without the written permission of the publishers. Published under license by Communications International Group Ltd. Some of the editorial photographs in this issue are courtesy of the companies whose products they feature. Unbranded pictures copyright Photodisc/Digital Stock/iStockphoto. Certain articles in this issue are supported by educational grants from manufacturers. The publisher accepts no responsibility for any statements made in signed contributions or in those reproduced from any other source, nor for claims made in advertisements, or information on products or ranges featured in editorial stories. © Groupe Eurocom Ltd. Colour Repro by Truprint Media, Margate. Printed by Grange Press, Brighton. Pharmacy Magazine is published monthly, copies are available on subscription to individuals who do not qualify within the terms of the controlled circulation. UK £90, $140, €107 Overseas £163, $253, €194. ABC figure for January to December 2010 is 17,364. 40_PM_0212:40_PM_0212 09/02/2012 09:45 Page 1 A Whatever the reason, whatever the season fluticasone furoate Allergic rhinitis relief Relief from nasal and ocular symptoms in Perennial Allergic Rhinitis1 Prescribing Information (Please refer to the full Summary of Product Characteristics before prescribing) Avamys® Nasal Spray Suspension (fluticasone furoate 27.5 micrograms/metered spray) Uses: Treatment of symptoms of allergic rhinitis in adults and children aged 6 years and over. Dosage and Administration: For intranasal use only. Adults: Two sprays per nostril once daily (total daily dose, 110 micrograms). Once symptoms controlled, use maintenance dose of one spray per nostril once daily (total daily dose, 55 micrograms). Reduce to lowest dose at which effective control of symptoms is maintained. Children aged 6 to 11 years: One spray per nostril once daily (total daily dose, 55 micrograms). If patient is not adequately responding, increase daily dose to 110 micrograms (two sprays per nostril, once daily) and reduce back down to 55 microgram daily dose once control is achieved. Contraindication: Hypersensitivity to active substance or excipients. Side Effects: Systemic effects of nasal corticosteroids may occur, particularly when prescribed at high doses for prolonged periods. These effects are much less likely to occur than with oral corticosteroids and may vary in individual patients and between different corticosteroid preparations. Potential systemic effects may include Cushing’s syndrome, Cushingoid features, adrenal suppression, growth retardation in children and adolescents, cataract, glaucoma, and, more rarely, a range of psychological or behavioural effects including psychomotor hyperactivity, sleep disorders, anxiety, depression or aggression (particularly in children). Very common: epistaxis. Epistaxis was generally mild to moderate, with incidences in adults and adolescents higher in longer-term use (more than 6 weeks). Common: nasal ulceration. Uncommon: rhinalgia, nasal discomfort (including nasal burning, nasal irritation and nasal soreness), nasal dryness. Rare: hypersensitivity reactions including anaphylaxis, angioedema, rash and urticaria. Precautions: Treatment with higher than recommended doses of nasal corticosteroids may result in clinically significant adrenal suppression. Consider additional systemic corticosteroid cover during periods of stress or elective surgery. Caution when prescribing concurrently with other corticosteroids. Growth retardation has been reported in children receiving some nasal corticosteroids at licensed doses. Monitor height of children. Consider referring to a paediatric specialist. May cause irritation of the nasal mucosa. Caution when treating patients with severe liver disease, systemic exposure is likely to be increased. Nasal and inhaled corticosteroids may result in the development of glaucoma and/or cataracts. Close monitoring is warranted in patients with a change in vision or with a history of increased intraocular pressure, glaucoma and/or cataracts. Pregnancy and Lactation: No adequate data available. Recommended nasal doses result in minimal systemic exposure. It is unknown if fluticasone furoate nasal spray is excreted in breast milk. Only use if the expected benefits to the mother outweigh the possible risks to the foetus or child. Drug Interactions: Caution is recommended when co-administering with inhibitors of the cytochrome P450 3A4 system, e.g. ketoconazole and ritonavir. Presentation and Basic NHS Cost: Avamys Nasal Spray Avamys® is a registered trademark of the GlaxoSmithKline group of companies. Suspension: 120 sprays: £6.44. Marketing Authorisation Number: EU/1/07/434/003. Legal Category: POM. PL Holder: Glaxo Group Ltd, Greenford, Middlesex, UB6 0NN, United Kingdom. Last date of revision: November 2011. Adverse events should be reported. Reporting forms and information can be found at http://yellowcard.mhra.gov.uk/. Adverse events should also be reported to GlaxoSmithKline on 0800 221 441. Reference: 1. Avamys Summary of Product Characteristics Nov 2011. Date of preparation: January 2012 UK/FF/0145/11 www.avamys.co.uk
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