1 How To Replace TC Style DNAM Tools You Will Need:  Flat head screwdriver  7mm Hex Socket  2.5mm Hex Key  T20 Torx Driver  T30 Torx Driver Justin Ferello Technical Support KBZ Communications, Inc. Version 1.0, Revision 1.2 © 2011 KBZ Communications, Inc. All Rights Reserved. KBZ_TC_DNAM_V1.0-R1.2_Oct09 Start by opening the front drawer of the profile just like below. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 2 STEP One: Remove all cables from the distribution panel. If you have the optional wheelbase attached to this profile please see Appendix A before continuing! STEP Two: Unplug all power cables at the base of the profile. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 3 STEP Three: Remove the three plastic nut tops exposing the screws beneath. NOTE: These are plastic caps, not bolts, do not use tools on them, just pull them off very carefully. STEP Four: After removing the plastic nut caps, remove the three bolts using the 7mm Hex Socket. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 4 STEP Five: Remove the three screws on the right hand leg using the T20 Torx Driver. STEP Six: After the screws have been removed you can now remove the silver cover on the leg. From the back of the profile, pull the silver leg covering towards you as far back as you can. Insert the Flathead Screwdriver between the black metal frame and the inside of the silver covering. You should now be able to pry the silver cover towards you until the screw studs on the back of the silver cover pop out of their holes, then pull the silver cover out towards the front of the profile. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 5 STEP Seven: Remove the four screws on the back protection plate of the DNAM. STEP Eight: Lay the plate down, keep the small metal spacers on the bottom of the plate. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 6 STEP Nine: Move around to the front of the profile, in the bottom drawer remove the three screws at the base by the power sockets. STEP Ten: Move around the back of the profile, you should now be able to slide the DNAM out slightly. Remove the RCA cable. DO NOT PULL out the DNAM yet as there is a cable still attached to the side of the DNAM. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 7 STEP Eleven: With the DNAM slightly pulled out the back of the profile, you should see the audio cable still connected on the right side. You will need to look at the bottom right hole. Remove the cable by using a small flathead screwdriver thru this small hole. STEP Twelve: You can now remove the whole DNAM assembly from the back of the profile. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 8 STEP Thirteen: With a small flathead screwdriver pry the five receptacle power strip out of the DNAM. The power strip is plastic, it is not attached to anything, simply glued into a hole on the DNAM. STEP Fourteen: With the plastic power strip removed from the defective DNAM, move the power strip to the new DNAM in the same hole. You can now insert the new DNAM back into the profile. Follow the directions in reverse to finish installing the new DNAM into the profile. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 9 APPENDIX — A Disassemble & Re-assemble Profile With Wheelbase STEP One: Lift the door on the top of the profile, unplug the HDMI & Camera Control cables from the camera and remove the camera from the profile. STEP Two: Remove the front speaker grill by just pulling straight off. STEP Three: Remove the two screws holding the display to the mounting stems. STEP Four: With a partner lift the display straight off the profile base while pulling the HDMI & Camera Control cables out from the bottom of the display. STEP Five: With the display removed, tilt the profile base & wheelbase onto it’s side. STEP Six: Remove the four screws holding the wheelbase onto the profile base. You may now refer back to page two, step two to continue. When you have completed the DNAM replacement reverse these directions to re-assemble the entire profile. KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com KBZ Communications: TC DNAM Replacement Instructions |Doc. KBZ_TC_DNAM_V1.0_R1.2.PDF| 10 Revision History R1.2 - Added page numbers, copyright information & logo in footer. Added file name to header. Used correct main logo on page one. Renamed document. R1.1 - Step nine on page six was changed from two screws to three screws, added another red circle for third screw location. R1.0 - Original Document KBZ ZCare Tech Support 1-215-348-9481 | toll free: 888-492-2734 | zcare@kbz.com
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