“Simple, low cost, low risk online businesses you can start and run from home” How to Make a Living Working From Home Skip McGrath VISION-ONE PRESS 1004 Commercial Avenue Anacortes, WA 98221 auctions@isomedia.com www.SkipMcGrath.com How to Make a Living Working from Home BY SKIP MCGRATH Simple, low cost, low risk online businesses you can start and run from home Copyright © 2010 by Skip McGrath and VISION-ONE PRESS. The Legal Stuff All rights reserved. The author and publisher own all rights to this publication. No part of this publication may be reproduced, distributed, or transmitted in any form, in whole or in part, or by any means, mechanical or electronic, including photocopying or recording, or by an information storage and retrieval system, or transmitted by email or other Internet medium, without explicit written permission from the author and publisher. While all attempts have been made to verify information provided in this publication, the publisher and author assume no responsibility for errors, omissions, or contrary interpretations of the subject matter contained herein. For more information, address Vision-One Press 1004 Commercial Ave, # 223, Anacortes, WA 98221. International Standard Book Number: 978-0-9816633-8-8 First Edition: September 2010 This publication is not intended for use as a source of any advice such as legal, financial, medical, or accounting. The publisher wishes to stress that that information contained herein may be subject to varying international, federal, state, and/or local laws or regulations. The purchaser or reader of this publication assumes all responsibility for the use of the materials and information herein. Adherence to all applicable laws and regulations, including international, federal, state, and local governing professional licensing, business practices, advertise and all other aspects of doing business in any jurisdiction is the sole responsibility of the purchaser or reader. The author and publisher are not affiliated with eBay, PayPal, Amazon, Craigslist or any other sites that are linked within these pages and we do not guarantee the performance of effectiveness of said sites. Neither the author nor publisher assume any responsibility or liability whatsoever on behalf of any purchaser or reader of these materials. No express or implied guarantees of income are made when purchasing or reading this book. Any perceived slight of any person or organization is completely unintentional. Statements about how much money you can make or the author or others have made are for example only. We have no idea how much the average person using these methods has made and therefore you should assume it is zero. Trademarks and business names used in this book are the property of those companies and are used under the fair use doctrine and no ownership or rights are claimed. All websites and URLs mentioned in this book were current at the time of publication. However, websites are modified, removed, and URLs change. The author and publisher are not responsible for any content on any website mentioned in this book other than their own. Preface The recent financial crisis and the resulting recession have resulted in millions of Americans losing their job or having their hours cut back. Government statistics release in January 2010 show that over ten million Americans are now out-of-work or working at a part-time job. Over four million of these Americans have given up actively looking for work. During the year ended 2009, however, The IRS reported that over 1.2 million people filed a Schedule C, Business Profit & Loss form for the first time. That means that at least 1.2 million people started a new business or became selfemployed during 2009. The IRS expects this number to grow substantially during 2010. Entrepreneur Magazine estimates that over 2 million new people will become self-employed during 2010. My name is Skip McGrath. My wife Karen and I have been running various online businesses since 1999. At first we did them part-time. When we started our first online business—selling on eBay—Karen was working as a travel agent and I was working in international marketing for a Fortune 100 company in Seattle. After a year selling on eBay, we were doing so well that Karen quit her job and worked at home full time. Two years later, I left my job (and a 1 ½ hour commute) to join her at home full time. We have never regretted it or looked back. Within another year, we expanded beyond eBay to selling on Amazon, Craigslist and from several websites we started. Besides selling physical products we have sold information products and made money with affiliate marketing, education and seminars and I have written several books about selling on eBay, Yahoo, Amazon and running your own website business. If you type my name into the search box on Amazon, you can see a list of the books I have written over the past 6 years. At first my books focused on eBay. For the past several years, however, I have aimed my books, videos, information products and seminars at the entire home business market. There are plenty of books, websites, seminars and services aimed at Americans who would like to learn how to make money working from home. But when we looked at the topic of helping people make extra money, what we saw were a lot of scams aimed at a vulnerable segment of the population –those folks who were in dire financial need. We reasoned that there was a good market for someone to provide trustworthy information, advice and education to what is a growing market— those folks who are out of work, or those who need a way to make some extra money. Our Promise to You We are committed to providing trustworthy content that has been tried and proven, and comes from reliable sources. All of our guides purchased online from the Skipmcgrath.com website come with a NO QUESTIONS ASKED money back guarantee. If you purchase a printed book, simply return it to us and we will refund your full purchase price. If you bought an eBook, simply send us an email to payments@skipmcgrath.com, provide your payment information (name, email address, etc.) and we will refund your payment within two business days. If you purchase a book from a bookstore, Amazon or other source, please see their refund and return policies and instructions as those are beyond our control. As you can imagine keeping books up to date is more expensive than traditional publishing—and this is why our books often cost more that those you would buy from a bookstore or Amazon.com. But what good are books that are two years old and the techniques just don’t work anymore? And remember, unlike a book you buy in a bookstore, our books come with a money-back guarantee. Our eBooks are delivered in Adobe PDF format. If you would like to print out a copy, simply open your copy, and select File > Print. If you would like to use less paper and save some trees, set your printer options for 2-sided printing. It should cost about $1 worth of paper and ink to print out this book. If you take this book to a commercial printing shop such as Kinkos or Office Depot, they will often require permission to print a copyrighted document such as this. If this happens to you just show them the Commercial Print Shop Notice below: Commercial Printing Shops: Customers may print one copy for their personal use. If you need explicit permission, please email info@SkipMcGrath.Com. A free gift for you: As you go through this book, you will see links to other books of mine that I have recommended. All of these books are available on SkipMcGrath.com. If you decide to purchase any of my books on SkipMcGrath.com, please use the following coupon code when you check out: 30TYGFT99 These coupons sometime expire if they get too much use. If that happens to you, just email me at Payments@skipmcgrath.com with the email address you used to purchase this book and I will send you an up to date code. Contents Chapter 1: Avoiding Scams — Online Businesses That Don’t Work ............. 12 Chapter 2: Setting Up and Organizing Your Business.................................... 20 Sales Tax Number .............................................................................................................22 Federal Tax ID Number ..................................................................................................22 Business Telephone and Fax ...........................................................................................23 Record Keeping .................................................................................................................24 Chapter 3: eBay Niche Product Business ...................................................... 26 Finding Out What Sells on eBay ....................................................................................29 Drop shipping on eBay .....................................................................................................31 Sourcing Used or Vintage Products for eBay .............................................................34 Putting It All Together .....................................................................................................35 Recommended Reading and Other Resources ..........................................................36 Chapter 4: Selling Used Books Online........................................................... 37 Where to Buy Books........................................................................................................46 How to Get Started..........................................................................................................47 Book Scouting.....................................................................................................................49 Chapter 5: Creating Content-Rich Google AdSense Niche Websites ............. 51 What Do AdWords Cost and How Much Can You Make? ...................................58 Resources ............................................................................................................................63 Learning Tools ....................................................................................................................65 Chapter 6: Creating eBay & Amazon Affiliate Niche Websites ..................... 66 How Much Can You Make? ............................................................................................67 How and What eBay Pays You ......................................................................................67 How Do You Get Paid? ...................................................................................................67 How Do You Send Traffic to eBay?..............................................................................67 Tips for Driving Traffic to eBay .....................................................................................70 Option 1: Performance Fee Structure .........................................................................74 Option 2: Classic Fee Structure ....................................................................................75 Chapter 7: Creating Your Own Niche Product Website ................................ 77 What Denotes a Niche Market? ....................................................................................78 Choosing a Website Builder ...........................................................................................85 PayPal ....................................................................................................................................86 Google Cash .......................................................................................................................87 Merchant Credit Cards ....................................................................................................87 1ShoppingCart ....................................................................................................................87 Getting Inbound Links ......................................................................................................93 Finding Keywords That Work .......................................................................................93 Chapter 8: Creating and Selling Information Products ................................. 98 Offer a Money-Back Guarantee .................................................................................. 102 Produce a Quality Product .......................................................................................... 102 Don’t Write Checks You Can’t Cash ....................................................................... 102 Physical Products ............................................................................................................ 103 Electronic Delivery ......................................................................................................... 105 Chapter 9: Bringing It All Together ............................................................. 107 BONUS: Other Ways to Earn Affiliate Income............................................. 112 Introduction I often skip over the introductions to books, but please read this entire introduction as it contains some really important information to help you succeed. How to Make a Living Working from Home is one of a series of books aimed at helping people make money with an online business. My free monthly newsletter is filled with business tips and news about new products and services. Please sign up at www.skipmcgrath.com. I will not rent, sell, or share your name or email address. The one question I am most-often asked is “how much money can I make?” That is the hardest question to answer because it depends on you—your talent, your experience, how well you can follow and interpret directions, what your goals are, and how much time you devote to your business. I have readers who are thrilled because they are making an extra $500 a month—and others who need to make $2,000 or $3,000 a month and more. I also have readers and customers who really work at some of these small online businesses and make many thousands of dollars a month—but in all honesty they are the exceptions. In the past the average person was just looking for some extra income and didn’t want to work long hours. But today there are folks who need to replace their income and they are will to work at it full time. Our goal with this book is to introduce you to some popular and, what we believe are, easy-to-start online businesses. All of them will require some modest investment of time and money, but none of them are high-risk or will require you to invest thousands of dollars. All of the businesses we recommend are scalable. That means you can start small and stay small if that is what you want. However, if you want to devote more time, money, and effort, these business opportunities have the ability to earn some serious money—exactly how much is really up to you. 9 Another thing you will realize as you dive into these concepts is that you will need to learn more than we can teach you here. It would be impossible to create a detailed training manual for all of these businesses in one book. The purpose of this book is to show you a wide range of business possibilities and the techniques to get started in each of them. Then, when you need it, you can look into the training materials I recommend to take you further in each business. Getting a taste first saves you from wasting money on detailed training manuals in each business before you know which one you want to do. Now, you are probably saying, “Great Skip, wrote a book so you could get me to buy other books.” That is one way of looking at it, but I have tried very hard to give you enough information to get started without doing that. Please Read the Whole Book Many of the businesses we mention have common features. So it is very important to read about each business before moving on to the next one as there is information that we did not want to repeat. For example, there is a discussion about content and niche marketing in Chapter 3 that is important to the businesses mentioned in later chapters. Let me say a few words about the other products, resources, and services I recommend. Some of the resources I recommend are free, or very low cost; others may require an additional investment. In some cases (not all) I have an affiliate relationship with the product I recommend and may earn a commission when you purchase it. I want to assure you, however, that I am very careful about the products and services I recommend. As someone with a large customer base and newsletter list, people with something to sell approach me every week. Often these are tools or other services and programs aimed at helping people make money. If something interests me, I examine the product and then decide if it is legitimate, easy to do, and will work for my reader base. If not—I reject it. I can say with confidence that I reject over 80 percent of the offers I am presented with. 10 My personal screening device for these sorts of opportunities is: If I would not recommend it to my sister or my mother, then I won’t recommend it to you. I am very selective. One of the online businesses I recommend in this book is setting up an affiliate marketing website. And one of the first things I teach you is to never recommend a product or service you can’t, or won’t, stand behind. I follow that same policy. So, enough said—let’s get started and see if we can find an online business that suits you and will put some money in your pocket. 11 Chapter 1: Avoiding Scams — Online Businesses That Don’t Work Before we get started discovering some potential online businesses that do work, I want to spend a moment on those that don’t. If you perform a Google search for terms such as make money from home, make money online, or start a home business, you will come across listings and advertisements for all types of businesses. Some of them will be legitimate opportunities, some of them will be complex schemes that can work if you have the skills, but many of them will be out and out scams. I know many of the companies that are scams, but I can’t list them by name. As soon as I do that, they sue me. I could probably win the lawsuit because the truth is a winning defense, but it can cost as much as $50,000 to defend yourself in Federal District Court which is where these folks usually file their harassing lawsuits. So I will confine myself to describing the type of business or business model. You should be able to recognize these types of scams and unrealistic business opportunities when you see them. Shortly before finishing this book, I happened to be up late one night and came across a popular infomercial that claimed you could order their CD set for $39 and start making over $10,000 a week on the Internet with their premade, ready-to-go, internet business. I knew it was probably a scam, but $39 wasn’t a lot of money and I was curious to see what they were claiming. Well the CD was a lode of garbage. It was basically a sales pitch to buy their other products which were websites all set up ready to go loaded with products. The problem is no one can find these websites and the products on them are way overpriced. Then the phone calls started. What they were really getting for their $39 was a sales lead. I was getting calls from high-pressure telemarketers trying to sell me on a $10,000 seminar that would show me “the real way to make instant millions on the Internet.” 12 Let’s take a look at some of the popular scams prevalent on the Internet. I suspect some of you may have already seen some of these—I just hope you weren’t a victim. Drop Ship Pre-Made Websites or Ready-Made eBay Drop ship Businesses Pre-made websites are one of the most common—and totally worthless— online business opportunities. Many of them are advertised on radio or TV or by inviting you to a free seminar. There are about a dozen companies, perhaps more, who claim to have “virtual warehouses” loaded with millions of products you can drop ship. Drop shipping is a legitimate online business method that involves selling an item to your customer before purchasing it from the distributor. You wait until you sell a product from your website, on eBay, or Amazon, then you place an order and pay your wholesale vendor his price (you keep the difference) and he ships the product directly to your customer on your behalf. It means you don’t have to buy and store lots of inventory to sell a product. This does work—I do it all the time. But my wholesale suppliers are the actual manufacturers or the master importers of the products I sell. I have a long established relationship and an open line of credit with them. The various online companies that claim to have these millions of products are nothing more than middlemen. They tend to make their money by charging you a sign-up or membership fee. Some of them require investments in the hundreds or even thousands of dollars. When you place an order, they turn around and order it from a distributor who ships it to your customer. For this service most of them charge a monthly membership fee, a markup over the distributor’s price, and an additional drop ship fee. By the time you get done, your cost is pretty close to retail and you can’t make any money. 13 To prove my point, I have actually joined several of these companies and tried to list their products on eBay. Invariably once my listing is up, I see the identical product from several other sellers where their selling price is close to my so-called wholesale cost. Many of these companies offer to sell you a pre-made website loaded with products. These are a complete waste of time and money. The products are often fake or counterfeit and/or priced too high to sell. (To protect themselves these sites even have fine print in their agreement saying some of the goods may be fake but they are not responsible.) The larger problem is that no one can ever find your website. You see, Google and Yahoo look for formula websites that contain duplicate content and place them at the very end of search results if they give any placement at all. The only way to get traffic to these websites is to purchase pay-per-click advertising (I will discuss pay-per-click advertising later). When you do this any small profits you might have made go up in smoke. The worst of these companies ask you to fill out an online information form and set up a phone call with you. Then a high-pressure telemarketer calls you and attempts to sell you a $5,000 (or more) program. These companies also market over the radio. You will hear a radio commercial to attend a free seminar at a local hotel where you can learn how to make money selling on eBay. When you get there you basically get a two-hour pitch to sign up for one of these services. If you sign up they get your money and you get a worthless website and out-of-date training material. If you don’t sign up, they sell your name and contact information to other telemarketing firms who sell business opportunities. Basically you are placed on what the people in this trade call their Opportunity Seeker Sucker’s List. Multi-Level Marketing (MLM) Multi-Level marketing (also known as Network Marketing) companies run the gamut from legitimate businesses like Avon, Pampered Chef, and Tupperware all the way to pyramid schemes and pure scams. 14 If the MLM business opportunity is all about finding new recruits rather than selling products or services, beware: the Federal Trade Commission may consider it to be a pyramid scheme and not only can you lose all your money, but as a participant you can be charged with fraud, too! These companies have now come to the World Wide Web. Many of them claim to be associated with eBay (I was actually stung by one of these once) or other well-known companies. If a MLM company is legitimate it is based on selling products, and you can make money with it (although only a very small percentage of people actually do). Most of the legitimate companies are offline such as Tupperware, Avon, and other companies that do in-home parties and that sort of thing. Even Donald Trump has gotten into the game. He recently started the Trump Network to perform network marketing of food and cosmetic products. I have yet to see any legitimate MLM companies that operate via the Internet. They may be out there, but I haven’t found them yet. Stuffing Envelopes This is one of the oldest work-at-home scams. It predates the Internet but has moved from direct mail solicitation to come-ons via the Internet or even email spam. There are several variations; typically, you are promised to be paid $1-2 for every envelope you stuff. All you have to do is send money and you're guaranteed “1,000 envelopes a week that you can stuff...with postage and addresses already affixed!" Yeah, right! When you send your money, you get a short manual with flyer templates that you're supposed to put up around town, advertising yet another harebrained work-at-home scheme. And the pre-addressed, pre-paid envelopes? Well, when people see those flyers, all they have to do is send you $2 in a pre-addressed, pre-paid 15 envelope. Then you stuff that envelope with another flyer and send it to them. How stupid is that? Getting Paid to Do Surveys The most common survey site scam is a promise to send you surveys and instead, you get bombarded with special offers and ads. It's an easy way for unscrupulous people to generate a large mailing list. They may even sell your email address to others. Because of this, it's a good idea to use a free email service, such as Yahoo or Gmail, for your email account for survey sites. They have excellent junk filters, plus they can handle a lot of mail. I have signed up with at least one of these scams. I have never received a survey from them, only lots of what I consider to be junk mail. Even though I signed up at the site, I didn't expect to be receiving "special offers" in my inbox every day—I was just expecting to receive surveys. There are also websites that sell you an eBook or a set of DVDs telling you how to make money doing paid surveys. So far, every site I have looked at did not show one way to actually get paid to do a survey. There are some legitimate survey directories where you can do surveys and earn discounts, points or coupons, and occasionally the companies will send you sample products, but I have yet to have one ever send me any cash. Craft or Product Assembly This scam claims they will pay you for piece work to assemble toys, dolls, or other craft projects at home with the promise of high per-piece rates. All you have to do is pay a fee up-front for the starter kit, which includes instructions and parts. Sounds good? Well, once you finish assembling your first batch of crafts, the company will tell you that they "don't meet our specifications," or “we have a full inventory right now.” 16 These companies make money selling the starter kits. So, you're left with a ton of assembled crafts (usually cheap crappy stuff) and no one to sell them to. Medical Billing In this scam, you pay $299-$999 for everything you need to start your own medical billing service from home. These companies promise state-of-the-art medical billing software, as well as a list of potential clients in your area (which they get from the yellow pages). What you're not told is that most medical clinics process their own bills, or outsource to certified processing firms—not individuals. Some medical firms will work with individuals but these are usually experienced people who used to work in their office or at a local clinic or hospital. The so-called “medical billing software” is usually out of date and not compliant with Medicare or large insurance companies. Of course, even though they promise all types of guarantees; good luck trying to get a refund. Email Processing This is a twist on the classic “envelope stuffing scam.” For a low price (usually about $100) you can become “a highly-paid email processor working from the comfort of your own home.” What do you suppose an email processor does? If you have visions of forwarding or editing emails, forget it. What you get for your money are instructions on spamming the same ad you responded to in newsgroups and Web forums. Not only does this not work, it can get you in trouble with the new can-spam laws. Companies Looking for Home-workers In this one, you pay a small fee—typically up to $25—for a list of companies looking for home-workers just like you. 17 The only problem is that the list is usually a generic list of companies, most who don't take home-workers, or companies that may have accepted homeworkers in the past. Data Entry If you use the Internet a lot, then odds are you're probably a good typist. How better to capitalize on it than making money by typing or doing data entry from home. Here's how it works: After sending the fee to the scammer for “more information,” you receive a disk and printed information that tells you to place home typist ads and sell copies of the same list to people who reply to you. You can, however, make good money doing data entry from home, but you don’t need one of these kits. Here is a Free Article about how to make money performing data entry services for local businesses. So be very careful when you look at offers to start an online business from home. I am always leery of any offer that promises thousands of dollars in instant profits or schemes that say you can earn good money working only a couple of hours a week. The old saying, “If something sounds too good to be true, it probably is,” really applies when looking at online business opportunities. Here are some resources for spotting scams:  Chris Malta Runs a great website that reviews scams and teaches all about some of the popular scams and how to avoid them at ChrisMalta.com  Rip Off Report at www.ripoffreport.com has been accused of being a scam, so be careful about getting any information from there. The owner has been investigated by the FBI for extortion. According to news reports, he has allowed people to place inaccurate reports 18 (including doing it himself) and refused to let companies defend themselves unless they paid him large amounts of money.  A better place to read up on business opportunities is Internet Marketing Report Card. They will even pay you for doing reviews. Not a lot of money, but you can make a few extra bucks a week.  If you want more reliable information on a particular company, the best website is the Better Business Bureau at www.bbb.org.  McBilly Tech is a blog that reports on scams.  Another great resource for preventing scams or getting help if you have been scammed is Consumer Fraud Reporting.org.  IC3 is the US Government Internet crime complaint center. You can learn about scams and file a report at www.ic3.gov. 19 Chapter 2: Setting Up and Organizing Your Business I know you probably haven’t figured out what business you are going to start yet, but there are some things I want to cover that will apply to almost any business you decide to do. Resources and Tools Obviously one of the things you will need for any online home business is a home computer. Fortunately you do not need the latest, fastest computer. Most of what you will be doing is creating document files, uploading to websites, surfing the web, and emailing. The only exception is if you are going to be involved in video production. Video is memory and processor intensive and if you plan to create, edit, or burn videos to DVDs then I would get a little faster computer. With any computer you buy, it always pays to invest in some extra memory as the manufacturer never max it out. Your computer will run at the fastest speed your total package can handle, so if you have a fast processor but only 256MB of memory, your computer will be slow. Equally, you may have 4GB of memory, but if your processor is slow, it’s not going to make a huge difference. The space on your hard drive is also a factor, but unless you plan to keep a lot of videos and other large files on your computer, most newer computers will have plenty of hard drive space (most are in the 120GB and up range). Plus you can always buy an external hard drive for under $100 to hold files you don’t use a lot (I do this for archiving family photographs). Probably the most important thing is comfort and efficiency. If you run an online business you will be spending a fair few hours in front of the computer, so it pays to invest in a large screen monitor, a proper computer desk with a comfortable keyboard slider, and a comfortable chair. If you use a laptop, you might look into a docking station or replicator that allows you to plug in a full sized monitor and keyboard. 20 Now, none of this (except the computer) is essential when you first start out, but it’s wise to aim to have a good set up as soon as you can afford it. Next is your Internet connection. Few people are not on some form of highspeed Internet now. But if you do not have DSL, Cable, etc. you should seriously consider investing in it. Having a high-speed Internet connection will save you time and enable you to make more money. Business Name and Address Some of the businesses you start will require you to register or reveal your name and address. As most people operating out of their home don’t want to do this, I suggest you look into getting a private mailbox. Most towns in the US, including many small towns like mine, have a Mailbox Business or UPS store. These outfits offer a commercial address where you can receive mail in your own name or your business name. Charges for these services typically run between $10 and $15 month. This is a very good investment to protect your privacy. If your business involves selling any type of merchandise, you will save money on shipping as UPS and other services charge less to ship to a commercial address than a residential address. Plus, this is a better option than a USPS Post Office box because most carriers won’t deliver to P.O. Boxes, so if that’s all you have, you and your suppliers are limited to using the United States Postal Service. Business Licenses and Taxes There are a few municipalities in the US that require people operating a business out of their home to get a local business license, but this is still pretty rare. The exception is if you operate any type of business where customers come to your house. But with most online businesses this is not the case. In 95 percent of communities you will not have to worry about any local business license, although you may want to check with your local chamber of commerce or licensing office who will know if this is an issue for you. 21 Sales Tax Number If you are involved in selling merchandise of any kind then you will need a sales tax number from your state. Many states have a website where you can apply online. The Multi-State Tax Commission has links to where you can apply for a sales tax number for all 50 states. Now here is what you need to know about sales tax—you only have to collect and pay sales tax on sales made in your state. For example, I live in Washington State and I sell goods on my website all over the country. Whenever I ship a product to a Washington state address, I must collect sales tax from the buyer and remit that tax to the State of Washington. But when I ship a product to New York, California, or any other state, then I do not charge sales tax and I do not have to pay it to those states. As you can imagine the other states don’t like this and there are movements to force online sellers to collect taxes for all the states, but so far none of these have passed Congress. The other reason for having a sales tax number is that most legitimate wholesale companies will not deal with you unless you have one. If you have a sales tax number, you fax a copy of your sales tax certificate to the wholesale supplier and then they will sell you the products at the wholesale price and will not charge you sales tax. This also works when you buy products for your business from local companies such as office supply stores and the warehouse clubs like Costco and Sam’s Club. Federal Tax ID Number A federal tax ID number, also known as an EIN number is nothing more than a number the IRS assigns you to use when you pay your business taxes. It takes the place of your Social Security Number. You can use your SSN if you want, but I don’t recommend this. For one thing you don’t want to be putting your personal SSN number out there to a lot of people. Also, various vendors and wholesale companies will require you to have an EIN number as well as a sales tax ID number to do business with them. Lastly, if you get a federal EIN number, then you can open a commercial checking account with your bank 22 and get business credit in that business name. You can get an EIN number online from www.irs.gov. It is free and only takes about 5 minutes. Business Telephone and Fax I suggest you get a separate cell phone or regular phone for your business that you answer in the name of your business. Most of the online businesses I recommend are not very phone intensive, but when you do use the phone you want to sound like a business. It’s not very professional when a wholesale company you are trying to get a quote from calls you back and your four-year old daughter answers the phone. She may be cute—but the supplier will immediately assume you are not professional business. If you don’t want to invest in a cell phone, look into the various online phone services. I use Skype. It only costs about a penny a minute. The other thing you will need is a fax machine, or a PC with a fax program. A lot of the business world still uses fax. Some wholesale companies will require you to fax a copy of your sales tax certificate or purchase orders. Many printers are also scanners and fax machines so this is a good option if you are limited on space. Business Organization There are basically two types of business organizations that small in-the-home businesses use: Sole Proprietorship (SP) or personal corporations (S-Corp or LLC). When you start your business you are automatically a sole proprietorship (SP). If you are married and live in a community property state then both you and your spouse are considered to own the business jointly. When you do your taxes, you fill out a Schedule C Business Profit & Loss form, which is just a list of your business income and expenses and any profit or loss you made. When you file your tax return, you will pay tax on the profit amount (less your business expenses). 23 If your home business is going to be very part time, and you plan to make less than $1000 a month, I suggest you just stick with a Sole Proprietorship. But if your business will make more than that—or if you are in a business that could have any type of liability you can be sued for—then you may want to form a corporation or LLC. A corporation has two advantages—better tax treatment and liability protection. There are several tax benefits available to owners of corporations (and LLCs) that are not available to sole proprietors. The other issue is liability. If someone were to sue you about something related to your business they would have to sue the corporation or LLC. This way they could not get at your personal assets such as your home and your retirement funds or other income. If you would like to form a corporation or LLC, or if you just want to learn more about them, check out MyCorporation.com They are a reliable and well respected company where you can set up a corporation or LLC for much less than your attorney or CPA would charge. Record Keeping You will need to keep good records so you can file your taxes at the end of the year. If your business is very simple and small, you can just keep a record of your income and business expenses on an Excel spreadsheet or even in a ledger book. But once you have a lot of business transactions, you can simplify your life greatly by using a program like QuickBooks. QuickBooks is easy to learn and, best of all, at the end of the year you just print out an income statement and a balance sheet and mail that to your accountant. That is pretty much all he or she needs to file your taxes. If you really want to work at this, most community colleges give adult education classes in QuickBooks. One of my friends did this and I now hire her to come in twice a month and do my books. I pay her $30 hour and she has about a dozen clients like me. She works about 25 hours a week and makes 24 around $750 a week. She told me that she is turning clients down because she just doesn’t want to work anymore than she is already. Some of the businesses I discuss will require extra resources specific to those business models, but the things I covered here will suffice for most of what you do. You are probably thinking, “Boy, this is starting to get expensive.” Yes, there is a little investment involved but there is no reason you need to do all of this at once. You can just start with the most important things and add the rest as you get going and start to make some money. But eventually you will want to get most of these things in place to help insure your success. So let’s get started looking at some potential businesses. 25 Chapter 3: eBay Niche Product Business My wife and I got our start in online marketing running a successful eBay business. We started back in 1999 selling products we had left over from an antique shop that we closed when we moved west. In those days eBay was very easy. Today the landscape has changed. Today, eBay favors the large sellers but there are still good opportunities for small sellers—you just have to work smarter. Selling any type of goods (or service) is the oldest business in the world. The only thing different about it today is that you can now do it online. You don’t have to open a physical store, invest thousands of dollars in inventory, hire employees, pay for insurance, and so on. All you really need to get started is a digital camera and a decent computer with an Internet connection. eBay is probably the easiest way to start this kind of business because you have a built-in market of 85 million active members who visit eBay and look for items. Incidentally, “active” means the member has bid, bought, or sold on eBay in the last 12 months. On any given day eBay gets about 10 million people visiting the site looking for all types of merchandise. Yes, there is more competition on eBay today than there was a few years ago, but there are also more members and more people coming to the site all the time. From its current level of 85 million worldwide members, eBay expects that to keep growing at least 5 percent per year. Five percent growth is about 4 million new members a year. If you are going to learn how to sell on eBay, the first thing you need to decide is what to sell. Forget famous name brand products like Rolex watches, Apple iPods and iPhones, Prada handbags, computers, BluRay players, and most consumer electronics products. These markets are highly competitive, dominated by large sellers with deep pockets, and the products are very difficult to source profitably in small quantities. 26 Instead, look for a small, specialized niche (or corner of the market) that you can work in. Finding the right niche can be the secret to huge profits on eBay. Karen and I currently work in about four different niche markets on eBay, but we had to try about 10 to find the ones that worked for us. So don’t be discouraged if your first idea doesn’t pan out—just move on to the next one. Personally I think the best niches are for handmade, vintage, collectible, or used products. These areas are much less competitive and the profit margins are much higher. Plus, there are hundreds of niches. One of my friends makes over $3000 a month selling old postcards. She gets them at garage sales, estate sales, thrift shops, flea markets, and small local auctions. She can buy a box of a few hundred old postcards at a small local auction for $20 or $30. She will end up throwing half of them away, but the other half will often contain cards she can sell for as much as $10, $20 or even $50 each. She tells me her average markup, including the cost of the cards she throws away, is over 1000 percent. Another fellow I know specializes in old photographic equipment and vintage (pre-1980) electronics such as tape decks, hi-fi equipment, old radios, HAM radio gear, and so on. He spends every weekend at garage sales finding the stuff and then about 20 hours a week during the week taking the photos and listing the goods on eBay. He often clears $1000-$1500 in a good week. Another gentleman I met started out collecting cuff links. He now has a huge online business and does over $100,000 a year in sales. Those are just three examples out of the hundreds of niche markets for used items. Almost anything sells—old books, eyeglasses, fishing gear, old golf clubs, virtually any type of collectible, art, antiques, and so on. Here is a look at some of the categories in the collectible area of eBay. Just click on the links to see them on eBay: http://collectibles.ebay.com/_W0QQ_trksidZp3907Q2em21 http://pottery-glass.ebay.com/_W0QQ_trksidZp3907Q2em21 27 http://sports-cards.ebay.com/_W0QQ_trksidZp3907Q2em21 There are over 700 subcategories in these three main categories alone. I don’t have the space in this book to show you how to list an item on eBay, however it is a fairly simple process and easy to learn. Basically you take photo of the item, write a title (like the headline in a classified ad), and then write a description of the product. But, although it’s easy, getting this right is an art and takes some learning and practice. There are tons of books on the market that can teach you how to sell on eBay. I am biased towards mine, but there are good books by other people as well. The main thing you want to do is look at the book's publication date. eBay is rapidly changing and evolving. Any two-year old book (including my own) will be way out of date and contain lots of inaccurate information. One of the books I publish is The Complete eBay Marketing System. This is my flagship product and I update it every year so it always contains the most current information. You can order it from my website at www.skipmcgrath.com. Determining Your eBay Strategy The first thing you need to figure out is what you are going to sell. As I pointed out above, unless you have thousands of dollars to invest in merchandise, forget about any type of hot-selling or brand name consumer product. In recent years eBay has changed their fee structure and policies to favor large professional sellers of new merchandise. However if you are selling a new product in a small, narrow niche, or if you are selling any type of used product, there is still plenty of opportunity to make nice profits on eBay. As I got older, and got more into writing books, I scaled my eBay business back quite a bit. At one point I was selling over $25,000 a month on eBay—but between Karen and I, we were working 70 hours a week. As we got older, that got old very fast. Now I only sell around $10,000 a month and I sell high- 28 priced items so it doesn’t take that many sales to hit that number—and a lot less hours. This brings me to the first strategic decision you have to make. Part of figuring out what to sell is finding a product with a high price point or average selling price. Think about this a moment: If you are selling something on eBay with an average selling price of $8, then you have to sell 125 units a month to gross $1000 in sales. After your product cost and fees you are left with maybe $300 in profits. But you have to list, sell, collect the money, ship, and communicate with 125 people. Now let’s say you are selling something with an average selling price of $75. With the higher price you only have to list, sell and ship 13 or 14 items to gross the same $1000 in sales or $300 in profits. You can even go higher. Two of the products I sell on eBay sell in the range of $200 to $300 each and I sell several dozen of these each month. So the two ways to sell are:  Sell low priced items in high volume—that means a lot of work.  Sell fewer items but at a higher price. This equals more money for fewer hours spent in front of the computer. The other issue is the size and weight of the products. Give some serious thought to this. Do you really want to sell something that weighs 40 pounds and is a pain to store and ship? Or would you rather ship something that weighs a pound or two? Finding Out What Sells on eBay There are several tools to figure out what sells on eBay and how much it sells for. One is free but limited, and the other costs a little money but is much more powerful. 29 The free tool is the eBay Completed Listings search feature. Whenever you type something into the eBay search engine you get a listing of all the auctions for the keywords you searched. Once you complete a search, look at the left side of the page and you will see a check box that says Completed listings. Click this box and the page will refresh to show all the listings that have ended in the past 30 days. This is the information you need. Seeing ongoing auctions tells you nothing. But with this tool you can see how many items sold, what they actually sold for, and the headlines and keywords the sellers used. You can also click on the successful auctions and see what the seller did in the way of photos and descriptions. Here is a completed listings search results page: 30 Looking at ongoing auctions doesn’t show you very much. Here, in the completed listings, you can see what products actually sold for. As you can see, all of these items sold except the second one. The items that sold successfully have the price displayed in green. Those in red did not sell. The other tool is a monthly subscription research tool called Hammertap. Hammertap shows you everything that has sold on eBay, how many sold, the average prices, the best keywords to use, the best days and time to end your auctions, and more. Completed listings only show 30 days of results and you have to sort through them all yourself. Hammertap gives you 90 days of results and sorts them for you which saves you a lot of time. Hammertap has a special discount offer and free trial for my readers. Just go to www.hammertap.com/skipmcgrath. Drop shipping on eBay I briefly mentioned the concept of drop shipping in the first chapter on scams to avoid. Drop shipping itself is not a scam but there are many companies who offer a drop ship service who are either outright scams or have products and services that just don’t work for eBay. I will talk about how to find real dropshippers below. Drop Shipping is one way to sell and ship larger and/or more expensive products without dealing with the storage or shipping issues. The key to drop shipping successfully (and profitably) is to work directly with a manufacturer, importer, or master distributor of a product. The many companies that advertise online services that do this for you are mostly middlemen—they suck up most of the real profit leaving very little for you. There is one online source for finding drop shippers that is legitimate. The company is called World Wide Brands. It is a bit expensive, but they are reliable. This is very much a situation of you get what you pay for—and they do offer a money-back guarantee if you are not happy. I spoke with them and I was able to negotiate a small discount for my readers. If you go to www.worldwidebrands.com/skipmcgrath you will find a link that will give you 31 the current discount offer. If you want to learn about it before you buy, then click on the link to watch the video before you purchase. As I said, World Wide Brands is a little expensive, but this is a one-time lifetime fee. Over time it will work out to be very inexpensive. There are several ways to find manufacturers who will drop ship for you. The easiest way is to contact them directly. Let’s say you are on the web and come across an interesting product. Try to determine who the manufacturer is. Sometimes you may have to actually purchase the product to do this. Once you have the product or the manufacturer’s name, simply contact them (preferably via telephone), introduce yourself as an online retailer, and ask if they, or one of their distributors, offer a drop ship program. I recently started selling a BBQ grill called the Freedom Tailgate Grill. I first saw the product at a home show. The retailer wouldn’t give me the manufacturer’s contact info so I went home and researched it on the web. I found the importer who connected me with one of his distributors who had a drop ship program. 32 This grill sells for around $300 with shipping and I make a very nice profit on each one. It is not a well-known brand like Weber or Jenn Air, but it sells very well because it has a mount that plugs into the trailer hitch of a car or truck. I sell these to the RV and football-tailgating crowd. They also make a version for boats that I sell to the boating market. One of the best places to find suppliers who will drop ship is at wholesale trade shows. Manufacturers and importers display their products at trade shows looking to attract resellers like you. If you want to find trade shows, just Google the term “wholesale trade show” and you will find several sites that list wholesale trade shows all over the country. Not every supplier at these trade shows will drop ship, but many of them will. Typically drop shippable products will be items that are physically large or expensive. Manufacturers don’t want to bother drop shipping a $10 product because they can easily sell those in bulk. But more expensive products tend to lend themselves to drop shipping. You can also find other products to purchase and ship yourself. If you want to do this, look for products with the following criteria:  Small, lightweight and easy to ship. Non-fragile and doesn’t require expensive special packaging.  High value. You can set your limit anywhere you want but I tend to look for products that will sell for $75 or more.  Check the quality and ask about the suppliers return policy if you get defective goods.  Try and find unique or smaller niche products that aren’t being sold by hundreds of other sellers. Follow these guidelines and you should be able to find some profitable products to sell. One of the things I like about trade shows is that very few eBay sellers attend them so you can often find stuff that others don’t have. 33 Also this is where new products show up first. You will often find products at a trade show months before they show up in stores or online. Sourcing Used or Vintage Products for eBay There is really no such thing as a wholesale supplier for any kind of used merchandise. Basically, used merchandise (including art, antiques, and collectibles) is sourced anywhere you can find it. Of course the leading source is garage sales. Don’t laugh. There are thousands of eBay sellers who make their living sourcing products from garage sales. One of them is Lynn Dralle, whose nickname is The Queen of Auctions. Lynn sells mostly china and silver flatware patterns that she picks up at yard sales. At any one time, Lynn will have up to a thousand pieces listed in her eBay store. While this seems to violate the tactic about selling higher priced items in lower volumes, Lynn is younger than I am and she still has the energy to do this. Plus, she is a fulltime seller. But I am using her as an example to show that you can really make money doing this. There are a couple of older gentlemen in my area that source almost all of their products from garage sales, estate sales, and small town auctions. One of them clears over $3,000 a month selling used golf equipment and the other sells fishing lures. I am not sure exactly how much he makes, but he always seems to have a lot of listings and a good sell through rate when I look at his auctions. Another way to source vintage items is by advertising. In fact this is what most of the pros do. Just take out a small ad in your local papers or the throwaway papers like the Little Nickel or the Penny Saver. The trick is to keep advertising. Running one ad will rarely get you results, but if people see the ad all the time you will get calls. I used to (and sometimes still do) sell used nonfiction books on eBay. This is another very profitable business. I would place a small classified in my local papers that said: Turn your old books into cash. I buy books in GOOD CONDITION on art, photography, nautical and maritime subjects, local history, sports and science. Call 360-555-5555 34 If I ran this ad once it rarely got any calls, but once it appeared for three or four weeks in a row it really started working. No matter what you collect you can do this. The fellow I mentioned earlier who sells fishing lures gets about half of his inventory by advertising. So to review, the best place to find used goods of any type is from local sales (garage sales, estate sales, etc.), small local auctions, flea markets, swap meets, storage locker auctions, and by advertising. Putting It All Together eBay is a great little business for someone working from home. You can scale the business to any size you want. Realistically, it probably takes a minimum of 15-20 hours a week to run even a small business that would make $1,000 to $2,000 a month. If you want to make more than that, then you would be looking at additional hours. I have heard these stories about people who can show you how to make $10,000 a month on eBay working an hour a day and I can tell you that is all bunk! This is a great part-time business if you just want to supplement your income. If you want to work more you can and yes you can build this into a large and very profitable business, but be prepared to work long hours. I know an awful lot of eBay professionals—many who make $10,000 a month and even much more. But they don’t do that working 20 hours a week. So it really depends on how much you want to work. The other thing you need to be aware of is that this can be a frustrating business to start. To succeed takes patience, practice, and most of all not giving up. You will make mistakes and you will experience setbacks and frustrations. But all of these are manageable. When something goes wrong, just take a short break, relax, and realize it’s not the end of the world. Then go back relaxed and determined to fix whatever went wrong and just keep going. If you keep working at it, you will be amazed that suddenly one day everything will fall into place and start working. That is a really neat feeling. 35 Recommended Reading and Other Resources  The Complete eBay Marketing System by Skip McGrath available from www.skipmcgrath.com.  Three Weeks to eBay Profits (Sterling, 2009), by Skip McGrath, available from Amazon.com or your local book store.  The Complete Idiots Guide to eBay (Alpha, 2010) by Lissa McGrath and Skip McGrath available from Amazon.com or your local book store. 36 Chapter 4: Selling Used Books Online If you love reading and love books this can be a really fun—and highly profitable—business. If you don’t love and respect books, forget it. There is something about the world of book selling that just doesn’t work for people who look at it purely as a business and a book as just another piece of merchandise. Books are an especially interesting market. Let’s face it, the baby boomer generation reads a lot more than our kids today. When my son was a freshman in high school, he came home after his first day complaining that the English teacher said they would have to read five books this year and write a book report on three of them. When I was in high school, I think we read close to 12 books during the year and we had to do a book report every month. I have been selling used books on and off over the past 10 years and one of the things I have noticed is that the people who buy them tend to be older. I seldom sell a book to someone who is really young (the exception is textbooks have a huge online market). With boomers retiring and having more time to read—yet now living on a fixed income—the market for used books will likely continue to expand. The used book business in the United States is a $5 billion a year business. If you add in the other English speaking countries (UK, Canada, Australia, etc.) it goes up to over $7 billion. Over $2.5 billion worth of used books are sold each year on just three sites—eBay, Half.com (owned by eBay), and Amazon.com. And the number grows every year. The Internet has had a huge impact on the used book business. In the past, if you wanted to be in this business you were either a book scout or you had to open a used bookstore. There were, and still are, a handful of rare and expensive book dealers who operate from their homes via direct mail and catalogs, but these people tend to be specialists. 37 Selling books on eBay, Amazon, and other Internet sites is actually very easy. You can start with about $100–200 worth of inventory. If you learn how to buy correctly, earning gross profits of 60-90 percent is not that difficult (I have earned over 1000 percent markup on many books I have sold). Here is an example: Just a few weeks before writing this chapter I found a book at my local thrift shop, The Super Yachts, Volume One, from 1988 that I purchased for $5. I was shocked when it sold it on eBay for just over $400. Since then I have seen that same book sell for as high as $500. When I sold the book I learned from the buyer that the reason this book was so expensive was because there was a fire at the warehouse where the books and the plates were kept. There were only a couple thousand copies that got to market before the fire destroyed the rest of the 30,000 that had been printed. Some books can really surprise you. Earlier this year I bought a copy of Tying Dry Flies: The Complete Dry Fly Instruction and Pattern Manual by Randall Kaufmann at a garage sale for $1. Now I knew that books on fly-fishing and fly tying went for good money. I was hoping to get a least $25 to $50. I put it on eBay with a starting price of $19.99 and was shocked when the auction ended at $379! Now you won’t make finds like these every day, but you will make them if you are diligent and keep working at it. As I pointed out, selling books online (and to local used book dealers) is a very easy business to start. The techniques are not hard to learn and you are part of a growing market. Forrester Research reports that online book sales exceeded $6.2 billion in 2008 and almost half of that total was used books. What Type of Books Should I Sell? Selling fiction, first editions, and literature is a specialty that takes a lot more study, knowledge, work, and risk. I am not saying you shouldn’t sell fiction or 38 literature. If you are knowledgeable about authors, first editions, and collector values in that area and have a love for fiction then go ahead. If you do choose to go into fiction, your market is essentially collectors who are very fussy. About the only fiction books you can make money on are first editions. Just identifying a first edition takes a lot of skill. You will also probably want to specialize as the world of book collecting is so large and each genre is so specialized that no one can know everything. If you do decide to enter the world of selling fiction and literature, you can apply most of the information in this book to your business, but you will want to read and study up on the specific issues related to these types of books. Probably the best one is Book Finds, How to Find, Buy and Sell Used and Rare Books by Ina Ellis (look for the third edition). Even if you’re not specializing in fiction, as you are out buying books, you may want to keep your eyes open for early novels from famous authors. A good reference book like The Official Price Guide to Collecting Books should be kept in the trunk of your car for those occasions when you do come across something. This way you can always check it. Sometimes you will get very lucky. I once bought a box of old Hardy Boys novels at a garage sale. I normally don’t buy fiction but I knew people liked the old Hardy Boys and Nancy Drew novels. I paid $40 for a box of 12 Hardy Boys books. Most of them were in pretty good condition. I ended up selling the books individually on eBay at prices between $20 and $30 each, with one of the books bringing $49. That is a pretty nice markup. Which Non-Fiction Books Sell The best books to buy are the ones that will sell. I know that sounds silly to say, but it is really at the heart of this business. So let’s look at what sells and what doesn’t. There are serious collectors of non-fiction books, but the largest market is people looking for the information contained in the books. As with any 39 collectible, condition is very important, but this is less true for non-fiction than for fiction. But when you do run into those expensive collectible books then condition assumes more importance. I will discuss this in detail later. By far, the easiest books to find and to sell are How To books. The more specialized or unique the How To skill is, the higher the price you will get for the book. For example, a book on how to play golf might sell in the $2–$10 range. But a book on how to make hats recently sold on eBay for over $60. On the same day a popular, fairly easy to find book on glass blowing was selling on eBay for $40 when common how-to books on subjects like real estate were going for under $10. In general, the more specialized the book, the more it will command. How to books on arts and crafts tend to be especially good sellers and command higher prices. Other categories of non-fiction books that are steady sellers include:  Art and art history books.  Books about antiques and collectibles.  Recent antique and collectible price guides (less than 2 years old) or very old price guides (over 30 years old).  Transportation: cars, trucks, motorcycles, boats, ships, planes, trains, etc.  Any specialized historical subject—nautical, civil war, cowboys and the old west, American Indians, history of The Middle East, etc.  World War I and II.  Almost any pre-1960 book on weapons.  Almost any book about the Civil War.  Early armor and weapons. 40  Any science book by Isaac Asimov.  Aviation and space travel.  Nautical and maritime history.  Books about treasure hunting.  Older books on missiles and rocketry.  Early books on computers (pre-1975) and pre-1990 computer instruction manuals. (Apples and early Mac’s do better than PCs).  Sports (except biographies). Baseball and golf sell better than football, but almost any early (pre-1960) book on sports will do well.  Fishing—especially fly fishing and deep sea fishing  Auto racing. (Books about Grand Prix and Sports car racing do better than drag racing or NASCAR.)  Early (pre-1980) books about hot rods, including early Hot Rod magazines.  Auto-Repair manuals for any car over 20 years old. Foreign car manuals are the most valuable. The more collectible or desirable an older car is, the more valuable its manual is. Some of these can sell for hundreds of dollars.  Horseracing and almost anything to do with horses.  How to draw, paint, sculpt, etc.  Books with old maps and prints in them (typically these are pre 1940).  Books with art prints in them (Audubon, Currier & Ives, Mark Escher, etc.). 41  Pre-1940 magazines with prints in them.  Pre-1960 books on law, mathematics, physics, chemistry and medicine.  Local or specific area/event history (History of Union County, History of San Francisco, The Great Chicago Fire, The Alaska Gold Rush, etc.).  Native American and ethnic arts and histories.  Photographic collections (Helmut Newton, Ansell Adams, Annie Liebovitz, etc.).  Books with picturesque views of the early days in America.  Early atlases.  Books of old birth and/or burial records.  History and genealogy of famous family names (Brown, Wilkes, Lee, Jefferson, etc.) and of locally important families.  Early Bibles, religious texts, and hymnals.  Early (pre-1950) books on psychology, and psychiatry.  Early or classic self-help books and really current self-help books.  Illustrated books about biology, botany, and animals.  History of theater, movies, dance, and music.  Books about Ballet –the more photos the better.  Books about Jazz and folk music and the early days of rock and roll.  Pre-1970 music songbooks (including sheet music).  Cookbooks (the specialized ones or those by famous chefs sell best). 42  Children’s books (those with pop-ups that are not torn or damaged bring huge money). Be careful on Children’s books to check condition.  Large print editions of popular books (make sure the regular print edition is selling at a decent price. If it is, the large print edition will usually sell for 20 to 50 percent more). As I pointed out earlier, the more specialized the subject the more a book can bring. Here are some examples of books on really unique or specialized subjects and the kind of money they have sold for at the time of this writing: Calculus, Early Transcendentals by C. H. Edwards $2,100.00 CHESS LIFE 1956-2006 Chess Review 1957, 60 B. Fischer $1999.00 Asimov’s Guide to Science $ 800.00 Children of alcoholic mothers by Aronson, Marita $475.00 Weston Practical Agriculture and Gardening $699.25 Data Book on Mechanical Properties of Living Cells, Tissues, and Organs by Abe $510.00 Plastic Surgery (8-Volume Set) by McCarthy, Joseph G. $466.67 Ferrari – Racing Cars [Hardcover] by Lehbrink, Hartmut $450.00 Microneurosurgical Atlas by Sugita, Kenichiro $550.00 The Art of Seeing and Painting by Hensche $407.00 Impact and Explosion: Analysis and Design by Bangash, M.Y.H. $400.00 Technology of Anodizing Aluminum [Hardcover] by Brace, A W $344.00 See what I mean when I say specialized. You may think you will never run into or will have trouble finding books like these, but you can. The first three were 43 bought at garage sales, and the rest of them came from thrift shops and library sales. Books to Avoid Another name for this section could be Never Buy These Books. It is not that these books will never sell, but they are harder to sell and you will most often end up donating them to a thrift shop.  Damaged, mildewed, musty-smelling books or books with missing covers.  Biographies unless they are about historical figures who have been dead at least 100 years. For example, a biography of Benjamin Franklin or the artist Degas could be worth big money, whereas a biography of Gerald Ford or Barbara Streisand is worth very little and would take forever to sell.  Sets like the Time Life or Readers Digest unless the set is complete and in excellent condition—even then, these are slow sellers. But they can sell for good money when they do. One exception is the Time Life set on Cowboys. That is always in demand.  Any book club edition of a book.  Fad diet or self help books. (Note: classic diet and self-help books can be steady sellers, but many of them are fad books.)  Highly popular books less than 20 years old that sold in the millions. Some examples might be The Millionaire Next Door, The 7 Secrets of Highly Successful People. There were so many of these books sold that the used book market is overstocked with them.  Tourist Photo Books (large fancy books containing photography that are sold to tourists such as The Coast of Maine, Aerial Photographs of The California Coast, etc.). 44  Readers Digest condensed books.  Fiction unless it is a first edition in excellent condition with the dust jacket.  Ex Libras (books that came out of a lending library).  Outdated textbooks unless they are very old (pre-1950).  Outdated computer books, again unless they are early (pre-1980).  Post 1950 Encyclopedias.  Large heavy books that are difficult to ship.  Romance novels. In general you only want to buy books in good condition. The only exception to this is a very rare book and even here you want to be careful. The other thing to watch out for is the dust jacket. In general, books with dust jackets are worth far more than those without. The condition of the dust jacket is also important. A dust jacket with even a small tear will detract from a book’s value. How and Where to Sell Your Books There are a number of Internet sites where you can list books. The Big Three are eBay (including Half.com), Amazon, and Abe Books. I wish I could tell you exactly which books sell best on which site, but I can’t. I have tried to figure this out for a long time and every time I think I know, it turns out to be wrong. I have placed a really in-demand book on Amazon and it sits there for a month or more, but when I place it on eBay, it sells overnight. The same thing has happened in reverse. However, the one consistent thing I have learned is that you tend to get higher prices on eBay for most books. 45 In my experience, books with narrow or technical subjects do better and sell faster on eBay. More general books seem to go faster on Amazon.com. This could be a supply and demand issue. Some buyers check all of the sites when looking for a book, but many buyers will buy on the first site they go to when they find what they want. My research and experience has taught me that the supply of any given book on eBay is almost always less than the supply on Amazon. Therefore you typically have less competition on eBay and your books tend to sell faster and at a higher price—however this isn’t always the case. That is why I list a book twice on eBay then move it to Amazon if it doesn’t sell. I can leave it on Amazon as long as I want, because they have no listing fees. The advantage of selling on eBay versus Amazon is how the sites display the search results. If you go to Amazon, you type in a title and it will list a new one from Amazon first. Then there is a link where you can see the other books listed. When you click on the list, the books are listed in order of price lowest to highest, but there are also “premium” listings at the top from big stores that pay for that placement. On eBay, the biggest factor in the Best Match placement is when the auction ends. Auctions ending sooner will typically show up higher. Also buyers can search by new or used, price highest first, price lowest first and so on. In my experience my books get more visibility on eBay than on Amazon, however, my books do sell on Amazon too. That is why you need to experiment. In time you will get a feeling for which is the best place to sell a certain book. I don’t have enough room in this book to cover this subject in great detail. If this business interests you, then you might consider investing in How to Make Money Selling Used Books on eBay, Amazon and the Internet. You don’t really need an additional book just to get started. This is actually a pretty easy business to learn on your own, but you may find it helpful if you want to get a faster start. Where to Buy Books 46 Here is a list of some of the places and ways I find books:  Garage sales  Estate sales  Library sales (don’t buy the ex-Libras books)  Thrift shops  Used book stores  Remainder (clearance) shelves a big bookstores  Book fairs  Classified advertising I use all of these but my favorites are garage sales, thrift shops, and taking out small classified ads in local papers and cheap throwaway papers (Little Nickel). Remember what I said about condition. When you are out looking for book, try to buy books with no tears in the dust jacket or cover, no marks or tears, binding in good condition, and no stains, mildew, or other damage. How to Get Started The best way to start this business is simply to start. Look on your own bookshelves first. Every once in a while I go through my books just to clear out old ones. The last time I did that, I generated over $120 just selling books I didn’t want or need anymore. Books don’t cost all that much if you buy them from library sales, garage sales, and thrift shops. You can start a pretty nice business with less than $100. If it turns out you bought the wrong books (books that don’t sell), it’s not the end of the world. Some of the books will sell—I have never heard of anyone who got completely skunked, but I have met people who struggled for 47 a few weeks until they figured out what to buy and sell. But this is a pretty low-risk business and you can, and should, start small. Don’t go out your first weekend and buy 200 books. Start with 20 or 30 books and buy more as you sell the ones you have. You won’t make a fortune overnight, but over time you should start to see a steady income. The key is to grow your inventory of books slowly and surely. Over time you will get better and better at picking books and your inventory will begin to turn over rapidly and you will really start to make money. Here is an email I received from a reader who bought my book on selling used books. I am showing it to you so you can see that anyone really can do this: When I said I was going to sell used books online people laughed at me but my husband kept encouraging me. Friends & family that were laughing aren't laughing now as I am starting to make money. Your book was very easy to read. Having the will and determination and knowing how to ignore the negative makes me more determine to be successful. I am not yet where I would like to be, but I am further at this point than I ever imagined. Those who want to read your book, I have told them where to buy it. What is the saying? He who laughs last... I just can't remember the whole saying, but I am laughing and smiling and enjoying. Thanks Again, Margo D. Lithonia, GA How much you can make is really up to you. How much do you want to work? It’s pretty easy to make a few hundred extra dollars a month working a few hours a week. If you wanted to work about 20 hours a week you should be able to make a thousand dollars a month, or more. The other factor is specialization. Avoid this until you learn the ropes, but there is some really good money to be made by specializing. This way you will 48 build up a customer list and over time you can sell directly to them without paying eBay or Amazon fees. And books on specialized topics tend to go for much more money. I know one woman who sells nothing but older cookbooks. She works about 20 hours a week. She now has a mailing list of 2000 customers and brings in a steady $2000-$3000 per month. She has hired her teenage granddaughter who comes in three days a week after school and does all of her packing and shipping. Book Scouting Book scouting is a slang term for people who look for books and sell or trade them to used bookstores. If you want to deal in more expensive books (so you don’t have to sell tons of books to make good money), then you should learn how to be a book scout. You can make really good money doing this with just a couple hours of work a week. The secret to book scouting is learning what your local used bookstores are looking for and then finding those kinds of books. If you sell a book to a used bookstore they will typically pay you 20 to 25 percent of what they think the book will sell for if you want cash. But, if you are willing to take trade credit they will give you as much as 50 percent. Unless you desperately need the cash, always take the trade credit. I can go garage sale shopping for a few hours and spend $25 buying books that I can get around $100 trade credit (and sometimes more) for. Then I take the trade credit and buy a couple expensive books from the dealer that I know will sell for good money on eBay or Amazon. This way I can make the same amount of money by only listing and shipping a few books instead of dozens. I cover this topic in great detail in How To Make Good Money Selling Used Books on eBay, Amazon and the Internet and there is a special bonus report on book scouting that comes with purchase of the book. Additional Resources 49 Book Finds: How to Find, Buy and Sell Used and Rare Books by Ina Ellis This book is mostly about buying and selling fiction and literature, but there is tons of good information in it that will help you sell non-fiction books. Be sure and look for the 3rd Edition if you buy a used copy. The Home Based Book Store by Steve Weber Some of the internet information in here is slightly out of date but there is still a lot of helpful info. Selling on the River by Steve Lindhorst This book is all about selling on Amazon—not just about books. But if you are going to list your books on Amazon then this is a good resource. Scan Lister is a tool to list books on Half.com quickly and easily. www.bookscoutpro.com gives you real time book prices on your cell phone or PDA. And Media Scouter at www.mediascouter.com has an application for $5 month that turns any Droid telephone into an Amazon book scouting scanner. 50 Chapter 5: Creating Content-Rich Google AdSense Niche Websites Have you even been searching for something on the web and when you come to a page, you see little ads for products related to what you were searching for? Here are some ads on one of my websites where I offer information and products about outdoor grilling. The people who place those ads pay a fee to Google every time someone clicks on them. If these ads appear on your website or blog, then Google pays you a part of what they charge the advertiser. The ads that come up depend on how in-demand the keywords you type are. A keyword for my website such as firepit barbecue grills is not very expensive. Google is probably charging these advertisers about 20¢ per click. But a really commonly searched keyword (or key-phrase) such as digital photo tips or free credit report can be very expensive to the advertiser, going for 50¢ per click or even more. There are some keywords that go for as much as $7 per click. If you have a website where Google charges 50¢ per click, Google could pay you as much as 60 percent of that amount every time someone clicks on an ad on your website. Believe me this can really add up. There are thousands of people creating websites just for this purpose who get monthly checks from Google for thousands of dollars. Some really big guys get checks for $50,000 or more per month. They are full-time experts with staffs of people working for them. But there are plenty of individuals working from home who get very nice checks of between $1000 and $10,000 per month. Before we get into how Google AdSense works and how you can make money from it, let’s talk about the website part of this business. 51 Often when I talk to people about “creating a website,” their eyes glaze over. You can see them thinking “I can’t create a website. That is way too complicated.” Or, “What me, create a website? You’ve got to be kidding.” A few years ago that used to be true, but today there are literally millions of people who have created websites, web stores, and blogs who have no technical training whatsoever. There are dozens of companies offering do-ityourself website creation where you just follow simple instructions, point, click, and type. These are known in the industry as template-built websites. A template-built website company provides you with hundreds of designs, colors, and themes to choose from. After you sign up, you first pick out a layout from several choices they show you. Then you pick your theme, and lastly your color scheme. For example, in layout you will be shown a choice of several designs. Some will have the navigation links on the left, and others will have them across the top. Some will be all one full-page column, others may offer several columns. After you choose a layout, then you pick a theme. These are usually related to product categories, hobbies, lifestyles, sports, cars, and boats—whatever you can think of. Some of the larger website design companies have literally hundreds of themes to choose from. Here are six examples of theme and color combinations from Register.com. As you can see, you can end up with a pretty professional-looking website. 52 Once you’ve selected your theme, color, and style, all you have to do is write the text and upload any photos you have. You start by creating your home page. Depending on which company or system you use, you will be taken to a page where you enter your titles, subtitles, and type your text into the boxes provided. You will see an HTML Editor. Don’t let those words frighten you. This is simply a form that converts your formatted text into a special code (called HTML) which is what the website reads. You just type in the text and format it with highlight, italics, bold, or underline just like you do when you are writing a document in Microsoft Word. When you are finished, you click Save and the system will convert all of your text into HTML code. Now all you have to do is hit the upload button and your website is published to the world. No special software, training, or tools are needed. If you already know how to create a document in Microsoft Word, then you have all the knowledge and experience you need to create a website using one of these systems. Still, most of the companies offer training and support folks to help you just in case you need assistance. 53 Now you’ve created your home page, you can click on New Page and start creating other pages. If you are building a website to sell products, at this point you would simply click a button to select a shopping cart, connect it to your credit card processor or PayPal, and start uploading photos and descriptions of your products. I will cover more about this in Chapter 7, but for now all we want to do is create a website with information content that people will search for. Creating Content-Rich Websites Now we get to the heart of the matter. Hundreds of millions of people search the web every day looking for information. They look for everything. It can be as simple as someone who finds moles in their garden and goes on the web looking for methods or products to eradicate them; or as complex as a PhD student researching scientific information for her thesis. Shopping for products to purchase on the web is a multi-billion dollar business that is growing every day. But many of these same buyers first search for information and recommendations about these products. This is where you have an opportunity to make money. The best place to start is with what you know. Everyone has some knowledge or information they can share, or something they know about that they can research and compile information on. It doesn’t have to be detailed technical information. There are thousands of websites with cooking recipes or information and tips about gardening, health, golfing or fishing, buying a car, taking better photos, tips for buying or selling a home—literally anything you can think of. We all know something. One guy I know learned how to get rid of moles in his garden and built a website about that. He now gets over 500 unique visitors a day and earns over $1,000 a month from Google AdSense and affiliate banner ads. In the first chapter on avoiding scams, I mentioned resource site McBilly Tech. If you look at it, you will see his affiliate banners and Google AdSense Ads. 54 One of the products I sell on the web is a digital photo light tent to help people who sell on eBay and the web take great product photos. Now I could have set up a website about my products—in fact I did. But I also created about 25 pages of content about digital photography. This helps me in two ways:  When people are searching for information about digital photography they come across my website and hopefully are exposed to my products and buy them. This way I get a lot of people who may not have know there was such a product as a digital photo light tent so they never would have searched for it.  The other thing that happens is that when my pages of digital photo tips and information come up, people are exposed to my Google Ads that are related to digital photography. When they click on those ads, I make money. The first image in this chapter showed how ads appear horizontally on my firepit grill website. On some websites you can have the ads appear in columns down the side. This is what the ads look like on my photo light tent website, www.ezauctiontools.com: 55 You can see the ads in the right hand column. So how much do I make from this? Well the last time I looked, the ad in the number one position if someone searches the keyword digital photo is going for $1.05 per click. Google pays different percentages for different ads and keywords, but in general I make about 60¢ every time someone clicks on the ad in the top position and a little less for the ones below it. Last month this particular website earned me just over $400 from Google AdSense. Now that is not a fortune, but remember I have six websites. Some months I have received checks from Google totaling $1900. I could make more, but remember my websites are about selling products—this amounts to extra income. Still, this adds up to over $20,000 in extra income per year. There is a gentleman here in the Seattle area where I live who retired from Boeing Aircraft a couple of years ago. He has a website where he gives out advice and information about power tools. He doesn’t sell any tools—he just provides information. I saw a story about him in USA Today last year and he reports that his income from Google Advertising is now just over $100,000 per year. And he does all of it from a laptop in a spare bedroom. How Does Google AdSense Work? Google AdSense works with a program called Google AdWords. To help understand this let’s look at it from the standpoint of an advertiser—the people who pay for those keyword ads. A website owner looking for extra traffic to their site can purchase small text or image ads through Google AdWords. These appear on both the Google search results page and also on websites with related content. I have a website at www.skipmcgrath.com where I sell eBay books and training courses. So if someone is looking for this information they might do a search for terms such as:  make money on eBay 56  eBay business  sell on eBay When someone types these terms into Google they get a list of search results. My website does pretty well for these terms, but I also buy ads using Google Adwords that appear in the Sponsored Results at the top of the Google search results (shown on the left). Currently I am paying about 60¢ each time someone clicks on this ad and visits my website. Now, let’s say someone writes a blog about selling on eBay and clicks on the search result. If this person belongs to Google AdSense, then my ad may also appear on their blog. So if someone searches a term such as “sell on eBay” and this blog comes up there is a good chance that my ad will appear because of the related context. If someone clicks on the ad, I will be charged 60¢, and the person who owns the blog will earn part of that as a commission just for the ad appearing there. Let’s review so you don’t get confused:  Google AdWords is the program where advertisers (like me) create the ads and pay Google whenever someone clicks on an ad and visits their website.  Google AdSense is the program where website or blog owners sign up and tell Google it is okay for them to put other people’s ads on their website (or blog). Then Google shares the ad revenue from the clicks with them. The real key to all of this is what is known as content-related ad serving. Google looks at the content of your website and then looks in their system for ads that relate to the content on your page. If you had a website about travel, 57 and one of your pages had an article about selecting a good suitcase, Google would put ads on your page from companies who sell luggage. This makes perfect sense. If someone is on your website reading about luggage, you don’t want them to see ads for buying homemade sausages—you want them to see ads that relate to luggage or travel. This is what content-related advertising is all about. So if your website is about luggage, Google will serve up ads from companies like Samsonite. If your website or blog is about food, cooking, or recipes, Google will serve up ads from companies such as Omaha Steaks, Cuisinart, and Sur La Table. When people click on these ads you make money. The best part about this program is that the people don’t have to buy anything. You get paid even if they just look at a web page. What Do AdWords Cost and How Much Can You Make? Advertisers bid on keywords and keyword terms (phrases). The higher they bid, the higher their placement on the page will be. Most words on Google cost between 10¢ and $1.00. But there are a few highly-searched keywords that go for huge money. Mesothelioma, structured settlement, and vioxx attorney go for up to $100 per click. Here is a list of some other expensive keywords: Term Top Bid note buyers $18 2nd Bid $16 donate a car $17 $14 investment fraud $15 $15 content management $15 $10 home equity loans $14 $12 cash advance, payday loan $14 $13 asbestos lawyer $33 $12 cord blood $41 $12 58 California refinance $13 $12 refinance $12 $9 cerebral palsy $12 $12 search engine marketing $12 $12 California mortgage $11 $10 criminal attorney $11 $10 help desk $11 $10 conference calling $10 $9 debt consolidation $10 $9 tax attorney $10 $9 student loan consolidation $10 $9 As you can see, these are highly competitive keywords—many are bought by law firms who specialize in suing for some of these conditions and diseases. Now you might be thinking that you should create a website that talks about one of these subjects so you can earn big money for each click. Well, if you know something about Mesothelioma or student loan consolidation that is a good idea. But if you don’t, you will be spending weeks or months learning about these subjects and then more time creating content that people will search for. Also, as you can imagine, these top paying keywords attract large sophisticated operators and the competition is intense. You would be much better picking a subject where the keywords are not as pricy, so you will have much less competition. True, you will earn less per click, but it will be much easier to create a website that people can find. And believe me those 10¢ and 15¢ clicks can add up pretty fast. Creating Content There is a saying among web marketers that Content is King. What this means is that people searching the web are looking for information, and web search 59 engines such as Google, Yahoo, Bing, and AOL are designed to ferret out the content people are searching and deliver it to them. Search engines do this by scanning web pages and looking for keywords. This isn’t 100 percent accurate, but in general the more matching keywords (or keyword phrases) you have on a page, the more likely a search engine will show your page in the results. There are many other factors as well. Search engines, such as Google, keep their exact search algorithm a closely guarded secret so that smart web marketers cannot game the system. Imagine if you knew exactly what Google was looking for—you could create websites that would come up in the number one position in any search. But, in general, the more related content you have to the subject matter being searched, the more likely your website will be found. However, if you think that you can just put a list of keywords on a page—you are wrong. Google and the other search engines are wise to that trick. They actually have sophisticated programs that look for related content in context. The best advice I can give you is to forget about any trickery—just write good content about your subject. If you are creating a “foodie” website, then create lots of recipes and lots of reviews about cookware, cooking, ingredients, spices, and tools. Or go really specialized and just concentrate on one of these. For example there is one fellow who writes about nothing but spices at www.theepicentre.com/Spices/spiceref.html. He describes each spice, the history, where it comes from, and how to store and use it. You will see the Google ads down the right hand side of his pages. His website probably took a lot of time to create, but it now has hundreds of pages and gets thousands of page views each day. He has a Google page rank of 5 out of 10 which is excellent. Even 3 out of 10 is very good and you can earn a lot of money with a page ranked that high. What is really cool is that this person probably loves and knows a lot about spices. He is getting paid very well to do something he enjoys. That is always better that just thinking up some subject to make money with. 60 Here is a look at his site. Notice the Google Ads relate to food. He also has an ad for an Amazon Book and an affiliate link banner for Indian Curry. His website has a Google Page Rank of 5/10 which is excellent. He probably gets about 4000 unique visitors a day. Where to Find Content If you have knowledge on a certain topic, and you can write reasonably well, then the easiest way to create content is to write it yourself. If you are not a writer, don’t despair—there is plenty of free content on available on the web. If you go to Google and type free articles into the search box, you will come up with a list of dozens of websites where people write articles and place them for free use. The gimmick is that each article contains a link to the author’s website where he or she is probably trying to sell something. But that is actually okay, as the links are not that prominent (usually at the end of the 61 article) and when the pages come up your Google AdSense ads will be displayed for readers to click on. Unless your topic is very unusual, it is pretty easy to find up to 20 or 30 articles. Each of these articles could become a page on your website (the more pages of good content the better, so don’t put multiple articles on the same page). On some popular topics you could easily find 50 articles or more. When you find an article, all you have to do is copy the article and paste it into your website HTML editor. Then hit Save and Upload and you are published. This is a really fast way to build a website quickly. There are two other types of content you should consider. Besides words, search engines also look for images and videos. You can shoot short videos and upload them to YouTube. Then take the link from YouTube and embed the video into your web page. Be sure and name the video with the keywords that relate to your page—for example, How-ToGrill-Best-Hamburger. Naming Pages to Help Google Find You Every website has a Uniform Resource Locator (URL). This is the address of your website. It does help to have important keywords in your URL but every page on your website consists of your basic URL plus the words to identify that page. The same goes for your images. This sounds a little complicated but it’s not. Here are some examples: Basic Website URL: www.mycookingrecipes.com Specific page URL: www.mycookingrecipes.com/grill_best_hamburger Image URL: www.mycookingrecipes.com/images/grill_hamberger.gif If your website had a page with a recipe to make the best grilled hamburger, then the second URL is how you name your page. If you put an image on that page be sure and use the same keywords in the image title too. This helps Google and other search engines find you. Having relevant keywords in your 62 page URL will improve your position in search. Notice the lines between each word. You can use either underscores or dashes. Most website builders make this very easy. Typically when you create a page, the builder will first ask you for the name of the page and it will automatically append the name to your URL. How to Get Started Building Your Website As I noted in other chapters, there is not enough room in this book to teach you every detail you need, but there are literally tons of books on the market on this subject. Just make sure you are buying something recent. This is a topic that changes rapidly. Almost any printed book on this subject will be out of date the day it comes out. Resources Here are some links to a few eBooks and training programs that can help you get started. The first thing you will need is a template website builder. There are literally dozens of companies on the market that provide this service. I have worked with the Internet Marketing Center for several years. This year they launched a great program called Be Biz. The Be Biz program gives you a website and training to go with it as well as hosting, SEO, shopping cart and everything you need to start an internet business. Here is a review of the program: BeBiz is a simple "point and click" tool that quickly and easily guides you through every step of creating your own successful Internet business, from square one. BeBiz's automatic "wizard-based" system has been designed so that anyone can start a successful Internet business, even if you have no business experience, limited technical skills, and no idea what you should sell online. 63 When you use BeBiz to start your Internet business, you can:  Avoid the costly and time-consuming mistakes that most beginners make getting started.  Start earning money almost immediately, then build on your early success to generate a secure, independent income.  Use the skills and knowledge you acquire building your first business to create multiple profitable websites.  Enjoy success online, even if you have no technical abilities or previous business experience.  Start building your business TODAY, even if you have no idea what to sell, or any ideas for a market or business. BeBiz is the ONLY tool online that's built on a proven step-by-step process for starting a moneymaking business: 1. Identify lucrative markets eager to buy whatever you offer them, then find hot products to sell. 2. Find hot products to sell on your website that your market will LOVE. 3. Instantly create a professional-looking website that's designed to sell. 4. Easily create compelling sales copy that will turn the maximum number of visitors into paying customers. 5. Start accepting payments on your website instantly. Then, once your site is live, and you're getting traffic and making sales, you can continue to use BeBiz to manage your entire business, virtually hands free! Click to read more about Be Biz. 64 Another option is to use a website builder rather than a template. With this system you get cheap websites from someone like GoDaddy.com or Hostmysite.com and then use a website building tool to create a completely custom website. The one I recommend is called XsitePro is very simple to use and is built for raw amateurs. It is easy to learn and they have great service and support. Learning Tools There is a young guy named Chris Carpenter whose training product Google Cash is very complete and has all the step-by-step instructions you need. Warning—his website is pretty hard sell, but don’t let this deter you, as his product really is pretty good. These next two programs are basically short cuts to building websites. I’ve not used them, but I have read some pretty good reviews about them and a lot of people use them to create quick and easy content websites: Content Website Builder and SiteBuilder Elite. 65 Chapter 6: Creating eBay & Amazon Affiliate Niche Websites Many people don’t know that eBay and Amazon have affiliate programs. If you don’t have any experience with affiliate programs, they are very simple and there is no cost to join. There are thousands of companies who will pay you if you send traffic to their website and those people end up buying something. It’s not just eBay. Companies like Amazon, Wal-Mart, Omaha Steaks, and large computer stores such as PC Mall and Mac Mall have affiliate programs. All of these companies will pay you a commission if you send people to their websites who end up making a purchase. eBay Affiliate Program eBay calls their program the eBay Partner Network. It is simple, free and easy to join. Go to www.ebaypartnernetwork.com, click Apply Now and just follow the instructions. You can join for any country, but if you are in the US or Canada, I would just join those at first. You can always add other countries later. 66 How Much Can You Make? eBay claims that their top affiliates make over $100,000 per month. But that is a very small handful of people. However, there are thousands of affiliates making between $500 and $5,000 per month. You are not going to do that in your first few months. When I got started I was only making $40-$100 per month for the first few months. But after a while my income really started to climb. The eBay affiliate program is a very part time effort for me. I never put a lot of work into it, but I have received checks as high as $1600 per month. It is not that hard to do and if I spent more time doing it I could easily increase that amount. How and What eBay Pays You You get paid using the Quality Click Pricing (QCP) payout system. This basically looks at the “quality” of the referrals you typically send to eBay and adjusts the amount you get paid accordingly. So, it’s not a flat-rate affiliate program like most. But, the amount you get paid per click (called EPC) is fixed each day. The quality of the traffic is assessed using a number of different factors, including revenue from sales and the long term value of new users, but also eBay advertising and PayPal revenue and other user behavior factors. Essentially, the more incremental revenue your traffic generates for eBay, the more you’ll be paid per click. How Do You Get Paid? Getting paid is very straightforward. eBay pays monthly around the 25th of each month. eBay offers two methods of payment—you can choose either Direct Deposit or PayPal. Both options are free and you don’t pay a fee to receive the funds if you have a premier/business PayPal account. How Do You Send Traffic to eBay? The best way is with a website, but blogs work well too. When I first started selling on eBay about 10 years ago, it was pretty difficult to set up a website. These days it is quite simple. There are dozens of companies who offer websites based on pre-designed templates (see Chapter 6). If you can point, 67 click, and type you can set up a website in less than an hour. You can also do this with a blog. Take a look at my bestselling book on blogging, How to Make Money Blogging from Home. Use the coupon code 10TYGFT35 to get a $10 discount. My coupon codes sometime expire once they have been used too much, so just email us for a new code at payments@skipmcgrath.com if that occurs. As I pointed out in Chapter 6, to get traffic to your website you need to create content that people search for. So how does this work with eBay? I’ll use digital cameras as an example, but this could be done with almost any product. Let’s assume your hobby is photography. Because you are a hobbyist you probably know a lot about digital cameras. There are thousands of digital cameras sold on eBay every week. Your first step is to set up a website (or a blog) where you talk about digital photography and cameras. Now I will assume you get traffic to your website and that these are people looking for digital cameras. This is pretty common—I have a 72 year old friend who writes a blog about photography and posts her photos on it. It is a pretty small blog as blogs go, but she gets dozens of comments and emails from readers each month asking her opinion on various cameras, lens, and other equipment. Once you have your blog or website setup and getting traffic, eBay has lots of tools to help you send that traffic to eBay:  Text links. Generate a text link right to a specific listing or to a category of listings.  Search box. Put a search box on your website or blog where users can search for items on eBay.  Creatives. One of the simplest methods of advertising eBay is by placing the instantly recognizable eBay logo onto your website. eBay Partner Network will also always ensure you have the highest 68 performing “creatives” to maximize the amount of commission you receive.  Editor Kit. Add relevant, real-time eBay listings to your websites in just seconds with the Editor Kit. This tool has been proven to produce much higher click through rates than traditional banners.  RSS Feed Generator. The RSS Feed Generator is an easy way for affiliates to generate RSS feeds showing dynamic eBay content that include trackable links to items. The RSS Feed Generator has been embedded into eBay Advanced Search and allows affiliates to create feeds that meet predefined search criteria. Don’t worry if this all sounds terribly complicated—it really isn’t. The eBay Partner Network site has lots of free training material that takes you through how to do this. It gives simple step-by-step instructions. This is what an eBay partner banner looks like. The products in this case are my digital photography light tents and I place this banner on blog posts where I write about photography. Of course this helps sell my products, but I could put banners of any photo products here and would earn a commission when someone clicks on the link and joins eBay or buys something. There is one third-party service worth mentioning. It is called Build a Niche Store (or BANS). BANS is a paid service that helps you set up pre-made websites on any niche market you can think of. Using their system you can literally set up a website a day. The truth is that these websites don’t get a ton of traffic, but if you have 20 or more of them, the traffic adds up. It takes about an hour to set up a site once you get the hang of it. I have spoken to some users who get this down to about 30 minutes with some practice. If you worked just a couple of hours a 69 day for a month, you could have 30 niche websites up and running and you would start seeing some income after the second month. Some of their users are earning commission in excess of $1000 per month after just three or four months. So you may want to check this out. Click here to read about Build a Niche Store. The folks that sell this are good honest people and if you can’t make it work for you, they offer a money-back guarantee. They also offer pretty good support for new users. Lastly, keep watching my website, newsletter, and blog for news about a new book coming out soon specifically on this topic. Tips for Driving Traffic to eBay You can have a huge influence on the quality of the traffic you send to eBay. The business model you choose, the user experience on your site, how you drive traffic to your websites, and the landing page to which you direct your visitors, all have an impact. To maximize your commissions, you can optimize your sites to ensure they are always driving the highest quality traffic possible. eBay conducted a survey of their top affiliates and asked them for tips to driving traffic to eBay. Some of them may be a bit advanced, but I wanted to list all of them as eBay has data showing they all work.   Pick the right business model — The sites which work best are those that get people interested in buying and tend to be more product-oriented. For example, sites where you can read reviews, compare prices, find great deals or niche content sites. — The sources of traffic to your site should be of high quality, whether paid for or organic, so if you buy traffic to your site, ensure that is well targeted. Create a good user experience — Develop relevant copy and update it regularly. 70   — Encourage user-generated content, such as product reviews. — Integrate eBay listings into your site, as this generally performs better than static creatives or text links by themselves, unless text links are embedded into relevant content. — Use the data you have about your visitors' demographics and interests to showcase the most relevant listings. — Always inform a user they are going to eBay. — Do not offer your visitors an incentive to click on an eBay link. Landing page optimization — Use the geo-targeting functionality to ensure your traffic is directed to the most relevant eBay site. — Consider which landing page on eBay you direct your traffic to carefully, as the eBay homepage is not always the best option. For example, if your content is about model cars, try linking to a model car search results page. — Use Advanced Search options to further target your landing pages. Continually optimize — Try to give each placement or site a different campaign id, so you can monitor the metrics for each. — Use EPC data to focus on campaigns that are performing well and optimize those that are of lower quality. — When testing new approaches, remember to set up a new campaign and start with a small volume of traffic, so you can check that the quality of that traffic is improving. Next I am going to talk about the Amazon Affiliate program—but these tips from eBay work with eBay, Amazon and in fact almost any affiliate program. So you may want to note this page so you can come back to it later. 71 The Amazon Affiliate Program Amazon calls their program the Amazon Associates Program. You can find a link to it right on the Amazon home page. Just go to www.amazon.com and look at the very bottom of the home page and you will see this: Look in the middle column where it says Join Associates (circled) and click on that link. That will take you to a page that looks like this: I am not going to spend too much time showing you how to sign up and create links and banners because frankly Amazon’s instructions and online training are excellent and really easy to follow. 72 The best thing to do is click on the blue medallion that says Get Started Tour. That will give you a good overview of the program. The biggest difference between the eBay and Amazon program is that eBay pays you for clicks, whereas Amazon only pays you if something sells. But that is okay because Amazon is so successful at selling products that the ratio of people clicking through to those who buy is really high. And, Amazon has some really cool tools to help you sell. Some of these include:  You can put an Amazon Search box right on your website or blog. When someone used it to search and then buys something you get paid.  You can review products or books and put an image of the product or book and the same thing happens. They click, they buy, and you get paid.  You can set up an Amazon A-Store. This is a dedicated web page that features products you review. Here is a link to two A-Stores I have on Amazon. One reviews books and the other one reviews cameras I recommend for eBay: http://astore.amazon.com/skips-ebay-recommended-cameras09-20 http://astore.amazon.com/skipmcgratsau-20  Amazon has over a dozen widgets including things like mp3 players, Deals widget, slideshow and more. All of these provide interactive fun shopping and can really earn you money. Amazon Earnings Plan Amazon offer Associates a choice between two compensation plans, the Classic Fee Structure and the Performance Fee Structure. You may select either structure at any time during the month. At the end of the month, your most recent selection will be used to calculate your fees for the whole month. 73 You will remain enrolled in the plan for the following month unless you choose otherwise. Option 1: Performance Fee Structure When you join the program you are automatically enrolled in the Performance Fee Structure. The Performance structure allows you to earn higher fees when you generate a sufficient volume of referrals that result in sales at Amazon.com during a month. The higher your referrals, the greater your earnings. Under the Performance Fee Structure, your advertising rate (Amazon’s term for “commission”) ranges from 4 to 15 percent, and is based on the total number of qualifying shipped items from both Amazon and third-party sellers. The same rate will apply equally to both Amazon and third-party items and will apply to all referred items shipped during the month. Please refer to the referral rate tier charts below for additional details. Fixed Advertising Fee Rates for Specific Product Categories: 74 Volume-Based Advertising Fee Rates for General Products: Option 2: Classic Fee Structure This is Amazon’s fixed-referral-rate plan. You earn a 4 percent commission on items offered by Amazon or by third parties. Note: Personal computers (both desktops and laptops) have advertising fees capped at $25, and Amazon Video On Demand as well as Amazonmp3 products are capped at $1.50 per item. Personally I like the performance program. On most products, you can increase your earnings by increasing the volume. Here is how that works for me: Every once in a while I will mention one of my A-Stores in my newsletter or feature it in my blog. The last time I did a blog post about the best camera for eBay and featured a link to my store, I sold 37 cameras over the rest of that month. This raised my commission from 4 percent to 6.5 percent. Since the total value of cameras sold was just over $10,000 that extra commission amounted to about $250 that month for a total of $650. That’s not too bad for just one blog post. But remember, blog posts are indexed and 75 that one post still generates the occasional sale. (Here is a link to the post if you want to read it: http://blog.skipmcgrath.com/2010/08/what-is-the-bestdigital-camera-for-ebay-sellers/). As I mentioned at the beginning of this chapter, many other companies besides eBay and Amazon have affiliate programs. Once you master affiliate marketing, there is no end to the amount of money you can make. There is even a trade show for Affiliate marketers. It is held every year—one year on the east coast and the next on the west coast. If you get into affiliate marketing you really should attend as their training seminars are excellent and you get to rub shoulders and learn from the top affiliate marketers in the industry. The meeting is called Affiliate Summit. 76 Chapter 7: Creating Your Own Niche Product Website As I pointed out in Chapter 6, creating a website has become very simple. There are dozens of companies who offer an online website builder with all of the ecommerce bells and whistles: Built-in product catalog, easy image uploading, bulk file uploading, pre-designed graphics and templates, shopping cart, shipping calculators, and everything you need to get started. Well, there is one thing they don’t provide—products. That is where you come in. Before even thinking about a website, you first need a product to sell. This is the single hardest decision you will make. Make it wrong and you will waste a lot of time and money. Just like selling on eBay, the secret here is to find a niche—a unique product or corner of the marketplace where there is a market, but very little competition. POWER TIP There are some website services that do offer pre-made websites pre-loaded with products that they will drop ship for you. You often see these advertised on TV and in free seminars. These are mostly scams. Search engines don’t like these websites because the content is the same for many websites. So, they rank you far lower. Therefore, you don’t get the visibility, so you don’t get the traffic. Also, the prices they offer you for the products are not typically enough to make much after credit card processing fees, etc. Most people who buy into these programs lose all of their investment, so I advise against it. There are literally millions of websites and more being created every day, so this might seem like an impossible dream—but it’s not. There are also millions of people selling successfully on the web and more coming every day. And the web, as big as it is, still has lots of room to grow. The Internet today accounts for only 16 percent of all retail sales. This number is growing steadily. Market 77 analysts forecast that by 2012, the Internet will account for over 24 percent of all retail sales and 55 percent of all retail non-food sales. That translates to billions of dollars. Yes, the big guys will get most of that. But, even a tiny percentage left over for the little guys translates to hundreds of millions of dollars in sales. So the market is there—almost everything is being sold on the Internet; you just have to find the right product. Start With What You Know to Find Your Niche Owning an online business can be profitable, but it can also be fun if you are doing something you like. Why would you want to spend hours researching and finding a profitable product to sell if it was something you have no interest in? What Denotes a Niche Market? A category is not a niche. For example, if you sell golf equipment you would be selling clubs, balls bags, and all of the other golfing equipment and paraphernalia. If, however, you only sold golfing shoes, then that is a niche. Digital cameras used to be considered a niche, but today the digital camera market on the Internet is so large that you would have to sell only one brand of cameras, such as Canon or Nikon, to be considered a niche in the camera market. But even those brands are so large that this would be a difficult niche. So you might want to take it one step further and only sell underwater cameras. Now you are getting closer to a true niche market. If you are selling products that are part of a wide market, then you need to focus on one specific type of product within that market. The other option is to just find a highly specialized or unusual product. Some examples are sports equipment for little played sports or activities, such as lacrosse, ping pong, curling, or ice fishing. Recently I came across a website for Cigar Box Guitars called Daddy Mojo. Check it out. This is an excellent example of a highly profitable niche, and this 78 guy is doing something he loves. Just Google the term cigar box guitars and you will see dozens of people selling them. Yet this is still a great niche as all of them are different. Basically everything is “nicheable.” No, that is not a real word, but you get the point. Look at any product or market and you will find a subset that appeal to people. One example is the cell phone market. It would be very difficult to enter that market. You would be up against some big players and it would be very hard for people to find you. But one lady noticed that her granddaughters were all using cell phone holders in bright iridescent colors. She found a source and started selling them on eBay and later expanded to a website. The items are very profitable, selling at a nice markup, and she now has a great sideline business that nets about $3000 a month. Benefits of Niche Marketing There are two primary benefits of niche marketing:  Sourcing  Selling Let's look at sourcing first. The more time you spend in a market or product category, the more you will learn about the sources of supply for that market. The more you know about a product the better you will be able to buy it. When my wife and I were in the antique business, we used to sell a broad line of 18th and 19th century American antiques. However, within that, we specialized in the niche of early American woodworking tools. After a couple of years we developed an expertise and a “feel” for the products. We could recognize makers, spot reproductions, and knew what tools were in high demand from collectors that would command high prices. Once we developed the expertise, our profits shot though the roof. 79 Remember the adage on pricing: You make money when you buy not when you sell. Well we became very savvy buyers—well able to spot bargains. Also, as word spread that we specialized in old woodworking tools, people with things to sell started seeking us out. At one point we were the largest old tool dealer in our state and routinely bought tools that we could sell at markups of 200 percent to as much as 500 percent. When you decide to specialize in a niche of any kind the first thing you need to do is become expert in that area. Learn and read everything you can about it. Study the history of the product. Get to know the companies that manufacture the product and their distributors. The more you know the better you can buy. The other benefit of niche marketing is selling. The very fact that you are selling in a narrow market segment means you will have less competition and therefore you can command higher margins. The other factor is that people prefer to buy from someone who is knowledgeable and who specializes in the product they are looking for. One of the websites I run sells digital photo light tents (www.ezauctiontools.com). These are pop-up fabric light tents designed to help people with very little photographic experience take great photos for their eBay and website business. There are lots of general photographic companies with websites who also sell light tents. But when you go to those sites all you see is a product listing and description. People come to my site because I specialize in them. They can ask me questions, read my FAQs and digital photo tips, and I actually answer my email when they have a question. Companies like Ritz Photo, B&H Photo, and others who also sell competitive tents do millions of dollars a year in total business—yet I doubt if their sales of light tents are a tiny fraction of their total sales and I doubt if they are as large as my sales. I get lots of questions from potential buyers. If you are selling something and you get a question, as an expert or a specialist you will be able to answer the question with authority and detail that will give the buyer instant confidence 80 and more than likely result in a sale. But if I were to email Ritz Photo with a question about how to use a light tent, the person who answered would probably not be an expert and their answer would be very general. The other selling advantage of niche marketing is the ability to accurately and knowledgably describe products on your website. The added knowledge you have from being a specialist allows you to include more detail and “insider” information that large general sellers cannot. People love information and the more you provide the more they reward you for it. How to Find Your Niche As I pointed out above, start with your passions, your hobbies, and your interests. If you are a woodworker, there are plenty of niche markets related to that. The same goes for any hobby or passion you may have: quilters, glass collectors, avid readers, motorcycles or cars, sporting enthusiasts—whatever your interest, you can turn it into a business. You can also look to your life experience. What have you done for a living that gave you knowledge and skills that you can turn into a product? Here is an example one of my readers wrote to me about. She worked for 30 years as a dental hygienist but she also loved animals. When she retired she started on eBay and then set up a website selling dental hygiene kits for dogs and cats. She now has a very nice business. She is not getting wealthy, but she has added about $1500 a month to her retirement income and she is putting 100 percent of that towards paying off her house early. Another lady with a new grandson, found a little pushbike at a garage sale. They are wooden balance bikes for toddlers. She gave it to her grandson and he loved it. So she started doing some research, found a couple of manufacturers and set up a website selling them. Again, she isn’t getting wealthy, but she is selling about $4,000 a month with a nice profit margin. 81 Figuring Out Your Niche As I said earlier, a niche is nothing more than a unique corner of the marketplace. A lot of beginning sellers look at the hot consumer products and think that is where the money is. There is a lot of money in the latest fashions, consumer electronics, toys, and games but there is also a ton of competition. Even Wal-Mart has a large online store for these products. Consequently, when there is a lot of competition you have three major factors working against you:  Large competitors can buy in large volumes and get better wholesale pricing. They will always be able to undersell you.  The more competitive a product is, the lower your profit margins.  When people search for popular or hot products, it is very difficult for a small website to be found by the search engines as Google serves up the larger sites first such as Wal-Mart, Amazon, and the big shopping engines. You can work in major product lines, but you have to specialize. Take the example of the lady who is selling the wooden balance bikes. The general bicycle market would be very difficult to break into. There are dozens of major online sellers and virtually every bike shop in America also has a website. But by specializing in one type of bike she attracts the traffic from people searching terms such as kids push bike, push bike, wooden balance bike, etc. Also, since she is only carrying one type of inventory, she can buy in larger volumes and therefore get better pricing from the manufacturer or distributor. And, since those manufacturers tend to also be small companies they are usually easy and eager to work with you. Another fellow I met sells nothing but corkscrews. His website lists over 500 corkscrews—nothing else. People seek him out because he is an expert. And his website comes up very high in searches because he has tons of content about corkscrews. He said he was never going to get wealthy but he loves 82 what he does, works less than 20 hours a week, and earns about $2500 a month doing it. Since he is retired and on Social Security that more than doubles his retirement income. A niche doesn’t have to be about a special product. It can also be about a method of doing business. Costco and Sam’s Club sell a wide variety of food and consumer goods that you can find elsewhere—what they specialize in is selling in larger quantities at lower prices. Here are some other things you can look at to help you determine your niche:  Price: for bargain-hunters, people who are more concerned with price than the mainstream shopper.  Performance or Quality: for people interested in a higher grade of the same product than the mainstream shopper.  Quantity: for people who are interested in buying larger commodities than the mainstream shopper—or products in very small quantities that are usually sold in larger quantities.  Packaging: Instead of selling products and accessories individually, you can package them into sets.  Personalization: There are a lot of products that can be personalized with people’s names or initials, or customized in some other way.  Special Needs: For people who have particular requirements that the mainstream shopper doesn't have. (For example, one seller has a website that sells cookware for one-armed people. He has a line of mixing bowls with suction cups so you can stir with one hand and don’t have to hold it with two hands.)  Special Application: For people who are looking for products all based around a specific or unusual task. 83  Exclusivity: For people who want something the mainstream shopper don't have access to. (This could include almost any craft item.)  Handmade or Homemade Items: There are plenty of people looking for items not sold by the big mega-marts, or people who want some type of personalization. Once you have an idea it is time to do some research. The simplest way to research your niche is to go on the web and start searching. Try typing different keywords into Google or Yahoo to see what comes up. Look for competitors and look at their websites. See if you can spot any opportunities or markets they are not addressing. If you are looking at a certain product and see lots of general websites but few specialized ones, then that is a good place to start. For example, there are thousands of websites that sell all types of cookware and knives, but actually very few that only sell high quality chef’s knives. This is true of almost any specialty product. There are tons of websites that sell specialty products among their other products but very few that actually specialize in one specific product. This is where your market is. POWER TIP When I find a new product, I like to test it on eBay first. Generally, if something sells on eBay it will sell on a website. When you list and item on eBay, try selling in both the auction format and the fixed price format. Don’t worry if eBay doesn’t bring top dollar. As long as it brings a profit, you can usually sell it from a website for about 10-20 percent more. Setting Up Your Website Once you have your product and a source of supply, it’s time to set up your website. As I mentioned in the beginning there are several online services that allow you to set up a website for very little money and without any technical 84 skills. You will need some patience however. When you sign up for one of these services, don’t be in a hurry—the World Wide Web will still be there tomorrow. Take the time to read the instructions, the help files, and the FAQs. Taking the time at the beginning will actually save you time as you go on and you won’t find yourself redoing stuff. Choosing a Website Builder When you are selecting a builder, avoid the free or very cheap ones. You are going to pay between $20 and $100 a month (depending on features and support) for a complete ecommerce web builder with a shopping cart. Here is a list of some companies that offer web builders: Amazon has a pretty neat solution to build a web store. It has the added advantage that your products can also be seen on Amazon.com and it comes with a lot of neat features that Amazon buyers are used to seeing such as reviews and product recommendations. On the downside, it is very expensive. A basic store is $59.95 a month and Web store plus, which allows you to sell on Amazon as well, is $99.95 month. You pay a 7 percent commission on both of these. Be Biz I already mentioned earlier. I have sent dozens of my readers to this program over the past couple of years and got nothing but great comments and feedback. Homestead offers a pretty good builder that is easy to learn. A basic site is only $4.95 but that does not include a shopping cart. Their Gold package is $19.99 month and the top package that includes unlimited telephone support is $49.99. Register offers a decent ecommerce web builder for only $19.95 per month and their support is pretty good. You can take PayPal or credit cards. If you look back to Chapter 5 you can see some examples of websites you can create with Register.com. 85 CityMax is a Canadian company out of Vancouver, BC. They offer a decent web builder—very easy to use and learn. I don’t know how they are now, but when I dealt with them a couple of years ago, their support wasn’t that great. On the other hand they do have thousands of satisfied customers. SiteBuildIt is not a template-based website design company—it is a system to build your own customized website. This is a complete service with all the training you need to not only build your site (no technical knowledge needed) but they also show you how to promote your site and get traffic. Ken Envoy who runs SiteBuildIt has an almost cult-like following as people just love him and his products. The other great website builder is XsitePro. This site also has thousands of fans and followers who swear by it. They are especially good for building small niche websites. Getting Paid If you are going to sell on the web you will need a payment system. In the early days this meant you needed a merchant credit card account. Many web operators still operate this way. But today there are some other options. PayPal When you think of PayPal people automatically think about eBay, the company that owns PayPal and that most eBay buyers and sellers use to pay for transactions. But PayPal is also used by over 500,000 websites to accept credit card transactions. PayPal has its own shopping cart system you can download to a website you build or you can integrate PayPal with any of the web builder companies mentioned above. All of them allow you to set PayPal as your payment system with just a few easy clicks. If you don’t already have a PayPal account you should get one ASAP and it is easy to set up. Just go to www.paypal.com and click on the button to open an account. Be sure to follow the steps to verify your bank account. You can open the account instantly with a credit card, but it will take a couple of days 86 to follow all the steps to verify your account. Once your account is all set up, simple go to the web builder system you are using and select PayPal as your processing agent for credit cards. Your buyers don’t need a PayPal account to pay you. When someone clicks on your shopping cart to check out, they will be redirected to a secure page on PayPal where they can enter their credit card information. Through Bill Me Later (now owned by PayPal) your customers can either pay with a credit card, or the system will set up credit payments for them. You are still paid immediately as all of the credit risk is on PayPal. Google Cash I don’t have any personal experience with Google Cash, however the service is very popular and growing very fast. The problem is that it does not integrate with many shopping carts. There are ways offered by Google Cash to accept payments on your website even if they don’t integrate, but these require a little more technical savvy than many users have. Merchant Credit Cards Most major banks (Citibank, Wells Fargo, Bank of America, etc.) and many larger regional banks offer merchant credit card processing. They are pretty easy to set up, however fees really vary among banks so it pays to shop around. You pay a monthly fee, a per-transaction fee (2–5 percent), and some other service fees. In general, I have found PayPal to be cheaper. And since I have several websites I can use PayPal for all of them, whereas credit card companies require you to have a separate account—with separate monthly fees—for each website. There are some exceptions to this rule, but you will find this to be true in most cases. 1ShoppingCart There is one other payment system worth mentioning. 1ShoppingCart is a hybrid between a merchant credit card account and a payment system like PayPal. With this system you sign up for a simple website builder without a 87 shopping cart. Then 1ShoppingCart provides both the cart and the payment system. This sounds complicated, but what is really neat is that the folks at 1ShoppingCart take you by the hand and walk you through the process. A big advantage of this system is that you can also sell digital products (i.e. that the buyer downloads rather than you mail) and they have a built-in affiliate system. Given all of the above choices, if you are a beginner with only basic skills, you will find PayPal the simplest and cheapest to use. But if you have more skills or over time as you gain more skills, you might want to give 1ShoppingCart a look as their systems and support are very good and can actually help you drive business to your site. Getting the Eyeballs Getting the eyeballs is an expression that Internet marketers use to denote getting people to visit your website. If you are going to be successful selling on the Internet, then you need to get traffic to your site. It doesn’t matter how beautiful or how perfect your website is or how great your products are—if no one finds your website you won’t sell anything. If you remember what you learned in chapters 5 and 6, the first rule about getting traffic is to create quality content that people are searching for. This is also true of product websites. One of the advantages the little guy or gal has over the big guys is that large retail websites are product intensive—not content intensive. The big guys get most of their traffic from paid advertising, shopping engines, and because they are so popular in page rank. So when someone searches a general term such as chef knife, the big sites will come up high in the results. But, people often search specialized keyword phrases or words and phrases that are longer such as chef knife with carrying case. So if your website was selling chef’s knives with carrying cases and you had those words in your content, then your website would come up alongside or even ahead of many of the larger sites. 88 Search engines also look for content besides simple product listings. So using the prior example, if you had a page on your website that compared portable chef knife sets for caterers and used words like portable, carrying case, chef knife set, knives for caterers and so on, they the search engines would find that content and display it. The biggest mistake small website owners make is trying to optimize the keywords on their site for the most popular keywords. Here is an example. Let’s assume you make and sell jewelry. Going one step further you sell lampwork glass beaded jewelry. If you search a term such as jewelry, you will get results that look like this: You can see that you get results from large selling sites and the big shopping engines. Now let’s search the terms: buy handmade lampwork jewelry online. 89 Notice the difference? Look at how many small independent websites now come up on Google. You are probably thinking that people don’t search a long term like buy handmade lampwork jewelry online, but you would be wrong. Yes, more people do start out searching a term such as jewelry, but once they see the results, unless they are looking to buy from Zales or trying to find a diamond ring from Blue Nile, then they usually keep searching. A term such as jewelry may get 10,000 searches a day whereas the longer term may only get a few hundred searches a month. But that is okay because if you sell the product people are looking for you are getting the best of the search results. I sell wood burning fire pits on my website at www.firepit-grills.com. If you search the term firepit, I come up on the 3rd page of Google. But if you search 90 wood burning fire pits or outdoor patio firepit grills, then I come up as two of the top five results. Does this work? It must because I sell a few dozen firepits from this website every month and I don’t purchase any keyword advertising. Google ranks my website a 3 out of 10 (10 is the highest). That doesn’t sound very high, but it is very respectable for a small independent website. Now all of my traffic doesn’t come from that one keyword phrase. If you look at www.firepit-grills.com you will see that I have lots of other content. Look at the navigation links on the left of the page and click on some of those pages. You will see that I have recipes, grilling instructions, and other content related to my product. All of that content is rich with keywords that are bait for search engines. This website had 11,000 unique visitors and 24,000 page views in the last 30 days. Let me show you another example: I have another website where I sell the line of EZ Cube light tents. The website is at www.ezauctiontools.com. If you look on the site you will see that I have pages and pages of searchable content about many aspects of digital photography. Basically anyone who owns a digital camera and needs to take photos to put their products on eBay, 91 Amazon, or a website is a potential customer. So what I tried to do is create lots of content that people searching all sorts of terms will find—even if I don’t sell that product. One of the terms I have in my content relates to light boxes. Now I don’t sell light boxes, but someone searching for one is the kind of person who may also be in the market for a digital light tent. So I have the word light box in several places on my site and content that compares my light tent to a light box. This brings a lot of traffic to my site from people looking for a light box that would never think to search the term light tent. The best way to create content is to write it yourself. This is easier if you are selling in a niche that you know something about. If you are struggling to come up with content, try these ideas. Just insert your product in the blanks: Ten tips for buying _______________________ What to look for in a ______________________ Secrets to ______________________________ How I do _______________________________ The best ___________________for your money How to find Where to find _____________________________ ___________________________ Compare ____________ with a _______________ If you still can’t come up with something, then you can turn to the tons of free content available on the web (as explained in Chapter 6). One problem with pre-written articles is that they may not contain all of the keywords you want to use. Since you cannot change the article, the answer is to write a short introduction to the article (about a paragraph or so) and use the important keywords you want in the introduction. You can also insert sidebars with your 92 comments throughout the article with other important keywords. That way Google or Yahoo will see those keywords as content on the same page. Getting Inbound Links One of the ways search engines rank websites is by their popularity with other websites. The more websites you can get to link to your website, the better your site will come up in the search results. Here are four tips to create inbound links and to generate traffic to your site.  You probably know some people who have websites or blogs. Ask your friends, family and others you know if they would put a link to your website on theirs.  Start your own blog and link to your website. You can get a free blog at www.blogger.com or www.wordpress.com. Both of these sites have tons of free training material to help you set up your blog and get traffic to it.  Put videos on the various free video websites such as YouTube. Use the name of your website as the title of the video. There are over a dozen popular video sites. Be sure to put your videos on as many as you can. Just give each one a slightly different title but make sure to use your website URL as part of the title.  Write press releases. There are about a dozen free press release websites where you can create a press release and send it out to the world. Some of the larger ones are www.prweb.com, www.pr.com, and www.free-press-release.com. If the release has the name of your website and a link to it, these will be indexed by the search engines and they will show as inbound links to your site. Finding Keywords That Work When I discussed creating content above, I pointed out the importance of using keyword phrases that people search for. So how do you find these keyword terms? 93 There are several services that do this. Two of the most popular are Wordtracker and Keyword Analyzer. Wordtracker offers a free trial that gives you a few free searches. Keyword Analyzer is a little pricy but a far better tool in the long run. Let’s take a moment to demonstrate what I was talking about earlier—the kind of keywords people search for and how you can find them and integrate them into your content. Let’s do a search for the term Fishing reel. The screenshot above (left) shows the top results. As you can see these terms are highly searched every day. If you were selling one of the products listed you would certainly want these words in your content. But now look at some of the lower results in the screenshot next to it on the right. Notice that the terms get more specific and not all are related to product names. You start seeing terms such as left handed fishing reels, antique fishing reels, used fishing reels, etc. 94 As we get lower down the list (see left), we see even more niche terms such as wood fishing reels, airbrush fishing reels, best saltwater and custom painted fishing reels. So, even if you were selling a popular fishing reel like Zebco or Shakespeare, you would want to target the narrow or more niche terms as well. Remember the trick is to get traffic away from the big guys who are always going to come up on top in the popular search terms. Let’s say you were selling deeply discounted (or off-brand) new fishing reels and you had a good article about used fishing reels. A searcher finds your article but while he is on your site he sees the good deals on your off-brand reels, he might buy one instead of a used reel. Also, just the extra traffic you get from people looking at content on all of these niche areas will increase your site’s rankings and help you come up better in search engine results. This is a real advantage for little guys like you and me because the big companies never do it. If you go to any of the large retailer websites, there is pretty much no content except the product listings. Pay-Per-Click Advertising I spoke about Google AdWords advertising earlier. If you recall, this is a program where advertisers (that’s you) bid on keywords to get small advertisements to display on Google search results pages and on other websites that show Google AdWords. One way to get traffic to your website is to purchase ads on the Google network. The problem is that this can get very expensive. 95 You pay by the click. Every time someone clicks on your ad and visits your website, you pay a fee depending on how popular the keyword is. Looking back at our Wordtracker list, the top keywords such as fishing reels or Penn fishing reels are going to be very expensive—as much as 75 cents per click because a lot of companies bid on these words. But if you look lower on the list, those keyword terms are much cheaper—as little as 5 or 10 cents per click. And there are other places to buy this type of advertising. There is a network called Miva.com and another called 7search.com where you can purchase many of the top keywords that Google charges 75 cents for, at as little as 5 or 10 cents per click. Facebook also just introduced a keyword advertising program that is starting to get a lot of attention because it is much cheaper than Google. The first thing you have to learn about keyword advertising is to set a daily budget and track it. Whenever I start a new keyword campaign, I start with a $10 a day budget. Once the service racks up $10 in charges they stop serving up ads. I track it every day to see if I am getting sales. If I spend $10 to get 50 clicks and those clicks generate two sales worth $100 each then I know I am on the right track and I increase my budget. But if I am not seeing the sales, I go back into the system, change my ads or my keywords and try again. This way I never spend more than $30 or $40 to see if a campaign is working. If you are going to get involved in pay-per-click marketing there is a lot to learn. Although there are plenty of people selling books on the subject, there is actually a ton of free training material right on Google and Yahoo. It is free to open an account. Once you do, read all of the training materials before you start. It will look a little intimidating at first but it really is pretty simple once you dive into it. Having said all that, I recommend you leave pay-per-click keyword marketing alone until you do two things:  Use the techniques above to create content and get free traffic to your website. 96  Make sure your product catalog and shopping cart are working and you are converting visitors into sales. This second item is critical. There is no use spending money bringing traffic to your website if no one buys anything. Remember the point is to sell. You can have the prettiest, most informative website in the world, but if people just enjoy visiting it and don’t buy anything, then what is the point? So pay attention to your product catalog, your photos, and your product descriptions. Make sure you give the potential buyers a sense of confidence and safety and don’t forget to ask for the order. Resources The best training course on internet marketing comes from The Internet Marketing Center. Their course consists of two large printed volumes with DVD videos that will teach you every aspect of setting up and marketing a website. It is aimed at complete beginners. The Internet Marketing Course is a bit pricy, but well worth the investment. And, if it doesn’t work out for you, it comes with a money-back guarantee. The other good program is the one I mentioned earlier, SiteSell—part of the SiteBuild It program. 97 Chapter 8: Creating and Selling Information Products When you bought this book you purchased an information product. The term “information product” has a bad connotation in many people’s minds. They think of cheap 99-cent eBooks, or get-rich-quick schemes related to real estate or selling on the Internet. But in reality, there are many quite legitimate information products. In my best-selling training system, How to Create and Sell Information Products, I list some of the best selling information products that are selling on eBay. Here is the list. Yes, there are a few related to making money, but there are many great how-to and other products and systems that help people.  How To Make Money With a Home Based Photo Studio (DVD)  How to Make Money With Your Digital Camera  Thirty Quilt Patterns and my own Easy Quilting Method  How to Design and Install Beautiful Garden Ponds (DVD)  Pinewood Derby Plans and Race Winning Secrets  How to Make $1500 a Week Tinting Windows  How to Find a Seagoing Job in the Marine Industry  How to Start a Home Based Antique Photography Business! Earn $50,000.00/yr Creating Antique Glamour Portraits!  How to Change a Tire and Change Your Own Oil (DVD)  How to Change Your Car's Oil (DVD) Save $300 a year doing your own oil changes 98  Start a Gourmet Designer Vinegar and Oil Business from Home Plans, supplies, recipes, and everything to make money  Learn How to Tattoo (DVD and Designs)  42 Authentic Easy and Quick Italian Recipes  How to Make Wine and Spirits at Home (CD/e-Book)  How to Publish and Sell Your Own Recipes Online  Lose Ten Pounds in Ten Days Without Pills or Exercise  How to Adopt a Child from Overseas  Math Made Easy for Kids (DVD or VHS)  How to Write Sales Letters That Sell  Unique Digital Background Video Tutorials & FREE ITEM!  Learn How to License Your Invention or Idea  How to Make and Sell Wire Jewelry at Shows (DVD)  How to Get a Book to be an Amazon Bestseller  Earn $300 a Day Sharpening Knives, Saws, and Scissors Information products include more than eBooks. Here is a list of some of the popular types of information products:  Both eBooks and printed books  Access to web pages where the information is stored  Membership in private websites where members can access a continuing stream of information 99  Videos (DVD or streaming video viewed on a web page with RealPlayer or Windows Media Player)  Audio files on tape or CD  Pod Casts  DVDs or CDs that are mailed out to the buyer  Software programs  High-quality digital photographs that can be printed and framed  Combinations of printed and electronic material (DVD and a workbook)  Original music, art, and photography delivered digitally in MP3 format Why Is Information the Perfect Product? Here are a few reasons why information can be the perfect product to sell:  You control the product. You own it, you set the price, and you never run out of something to sell.  Information products are inexpensive, easy to create, and can last for years.  You can deliver many information products automatically. If you use this method, you can sit in your hotel room in the Bahamas while you take and deliver orders from your laptop.  If you sell physical products, such as printed books, CDs, or DVDs, there are services that will produce these and drop ship them for you as well.  No competition. Every item you create is unique and you own the copyright. 100  You set the price based on the value the product delivers—not the cost to produce. One lady is selling her DVD of quilt patterns for $19.95 + $1.90 shipping. Her cost: $1.30 each. That is a 1500% markup. The Real Secret to Making Money with Information Products The biggest mistake people make is trying to make money off something they know nothing about. The real secret to making money with an information product is to create something on a topic you know something about. I get emails all the time from readers asking, “What kind of info product should I create?” The answer to that question depends on you. What knowledge do you have that other people would pay to learn? What can you teach people? That is the ultimate secret to creating information products that sell. People are looking for benefits that solve a problem, reduce their fears, or enhance their life in some way. Some of these include:  Make more money  Save time  Look beautiful  Be happier  Prevent disease  Be my own boss  Lose weight  Be more respected  Keep hair (or grow hair)  Learn a new skill  Look more beautiful  Attract men  Keep my children safe  Attract women  Secure my retirement  Accomplish something with less work  Save money  Look smarter  Live Longer  Feel better 101 Rules for Selling Information Products Successfully If you are going to create and sell information products successfully you have to follow several conventions that have been proven over the years. Offer a Money-Back Guarantee I offer a money-back guarantee on everything I sell. I have tried selling information products and not doing this, but my sales suffered. Yes, you will get the occasional return and when selling an eBook or an electronically delivered product–and some people are out-and-out scammers. They will buy your product, get the eBook and ask for a refund before they even read it. But you will still sell a lot more products and ultimately make more money by offering a money-back guarantee. (My philosophy on these scammers is like a retail store owner. He realizes that no matter how good his security is, he will still have some shoplifting loss, so he just prices that into his business.) Produce a Quality Product When someone pays for your knowledge or information they aren’t really buying the information you are selling, they are buying the benefits it will produce. They expect a certain level of quality. If you are selling a written product make sure the spelling and grammar are correct. None of us are perfect. You will make the occasional typo or error—but if your book is full of them you will get a lot of unhappy customers and return requests. Don’t Write Checks You Can’t Cash After you create your product you will have to write a sales letter to sell it. Make sure your sales letters are honest and don’t promise anything you don’t—or can’t deliver. Not only will your business suffer, you will have trouble sleeping at night. If you promise something in your sales material make sure you deliver it in your product. Delivering Your Product Once you create your information product you have to sell it and deliver it. There are two ways to deliver products: electronically or physically. An 102 electronic product can be delivered via download from a website or sent as an attachment in an email. Physical products are mailed to your customer (such as printed books, CD or DVD eBooks or video courses). If you are going to sell on eBay you will need a physical product to deliver as eBay no longer permits electronic delivery of products sold on their site. I used to sell electronically delivered products on eBay and thought this was a real disaster for my business what they banned it, but it didn’t turn out that way. I now sell physical versions of my products on eBay. I am selling more products at a higher price and making more money than when I just sold electronic versions of my products. Physical Products I use a company called ViaTech Publishing (www.viatechpub.com) for my printed books. They have five printing plants around the country and one in the U.K. to serve the European market. They offer print on demand (POD) services. When I get an order for a book, I enter the order with the customer’s name and address into their website form. They print and ship the book directly to my customer and bill me for the cost at the end of the month. The one disadvantage is that there is no automatic fulfillment (i.e. you have to manually enter your customer’s information). There are two other companies that will produce your product and drop ship it for you: Lulu offers the most complete service. Here is a list of some of what they do: Pre-Publishing  Editing  Basic Formatting  Custom Formatting  Custom Cover  Premium Cover 103  Deluxe Cover  Book Scanning Marketing & Distribution  ISBNs  Book Reviews  Library Visibility  Publishing Coach  Online Marketing  Website Design  Pro Press Release  Excerpt Promotion Free Marketing Tools  Widgets  Storefronts  Web Buttons and Banners  Google Book Search  Press Releases  Lulu Marketplace  Optimized Search  Social Networking  Writing Communities Another service that is gaining a lot of followers, and is integrated a little better with eBay, is Kunaki. Kunaki is more for CDs and DVDs. The last time I looked they didn’t offer printed products. Here is some of what Kunaki does: 104  Retail quality DVD and CD production. Full-color, glossy, fully assembled, cellophane-wrapped, retail-ready products with free UPC bar codes. They manufacture to retail specifications letting you sell your CDs and DVDs at CD-Baby, Amazon, and other retail outlets.  No commitments. No minimums or contracts and no setup, mastering, or hidden charges.  Free review copy of your product.  Design, configure, and manufacture in one day. Use the software provided by Kunaki to design your disc, case, and inserts, and select your contents.  Order what you need when you need it. Order one or 300 units. Order more when you need them. Kunaki will drop-ship to any address (for a fee). Just-in-time production means risk-free, zero warehousing costs.  Publish at no cost to you. Kunaki’s automated factory accepts creditcard orders on your behalf. They manufacture and ship your product to your customers within minutes. They report sales with customer names/addresses and send you a check each month for an amount equal to the quantity sold multiplied by the price you charge. Electronic Delivery There are several services that offer electronic delivery but the 800 pound Gorilla is a company called ClickBank. ClickBank has it all. They collect your money, handle refunds, deliver your product, and they have over 70,000 affiliates that can promote and sell your product. The other option that most people use is simply their own website. You set up a website with a sales page and a delivery page where people can download your product upon purchase. If you use PayPal to collect your payments, it is 105 very simple to have PayPal redirect the buyers to your download page once they pay. Resources As I pointed out in the beginning of this book, I can’t possibly teach you the details of every business, but I have two good resources to recommend. If you want to sell eBooks and other information products, including videos and audio files, and want to learn about the public domain industry, I offer a training course for $47 at my own website, www.skipmcgrath.com. The link to the Information Product course is: www.skipmcgrath.com/products/infoproduct.shtml. If you are going to produce your products on Kunaki and sell them on eBay, there is a great service called Auction Acrobat that will allow you to automate the whole process so you can sell and deliver products while you sleep or even if you are on vacation. It is called Auction Acrobat. They offer a special deal for my readers at: www.AuctionAcrobat.com/skip.ag.php. 106 Chapter 9: Bringing It All Together This is where the rubber hits the road. If you want to start an online business then you have to actually start your online business. Take a little time to do some planning and research, but set a date to start and set aside a few hours a week to work on your business. We have looked at several great businesses, but now you have to choose one to start. You may have realized by now that you can actually incorporate several of these businesses into one another. For example, let’s say you start out selling used books on eBay and Amazon then you decide to set up a website. Once you have the website you can place Google AdSense ads and affiliate banners on the pages to make additional money. You could even join the eBay affiliate program and put product search boxes on your pages. You can start many of these businesses very small and take your time, or if you need to start earning some money quickly you can dive right in. But one piece of critical advice I can give you is to focus and do one thing at a time. Scattering your efforts by trying to do everything at once is a recipe for disaster. But most importantly you have to start. One of the sad facts of life is that I know a lot of people buy books like this and then never do anything but think and plan. They never get around to executing. Others start, then get frustrated and quit. You should realize going in that not everything you do will work out perfectly, you will make mistakes, have setbacks, and some of the things I wrote about will seem intimidating and frustrating. If you realize this going in, you will be in the right frame of mind to handle those setbacks and frustrations when they occur—because they will. I am not claiming that absolutely anyone can do any (or all) of the businesses I have outlined—but I do believe that the vast majority of people with average or above average intelligence, and some basic computer skills, can do these businesses profitably if they take their time, apply themselves, and don’t give up when things go wrong. 107 I started my first online business when I was 54 years old. My computer skills were minimal and frankly aren’t that much better today. I had several setbacks and failures and tried several things where I lost money—but I kept at it. The key is that I didn’t take any huge risks that could sink me. All of these businesses will take some investment but, compared to starting most businesses, these are very small investments—there is nothing in here that could sink you financially if you fail. As you spend time on the Internet you will come across a lot of supposed business opportunities that sound really great. Just be wary. If they sound too good, or too easy, they are probably a scam. I recently spoke to one lady who has been retired for the past five years. She had a little blog that she did for fun but she was managing to make about $100 a month in extra money from the banners and ads on her blog. One day she was contacted by a salesman who convinced her they could re-create her blog for her, provide her with tons of free content, set up the advertising links, and she would start earning thousands of dollars a month. And then, once she did that, they would act as her agent and sell her blog for hundreds of thousands of dollars. All she had to do was work on it one hour per week. She fell for this and it was a total scam. They did nothing but send her hundreds of articles she could have gotten off of the free article sites. They charged her $5,000 to redesign her blog and submit it to search engines and $1,000 per month for the content. Then they talked her into spending another $5,000 for them to market the blog. Within a year they wiped out a big chunk of her retirement savings and her income never got above $200 a month. So, please be careful when looking at online business and marketing opportunities, particularly if they want a lot of money. Almost anyone can stand the loss of a few hundred dollars, but most of us could not survive losses in the thousands of dollars—so be very-very wary of any claim or program that requires large amounts of money. 108 As I told you at the beginning of this book—it would be impossible to write a complete instruction manual for every one of these businesses in this one volume. What I have tried to do meet three goals:  Give you enough information to convince you that you can make money with these businesses.  Give you enough information to make a decision if one or more of these business interests you.  Give you enough information to get started earning money from each business and some reasonably priced resources that will take you to the next step. This is a better way to go than stumbling around trying to figure out which businesses are real and which ones are scams, and taking risks buying programs and training for something that may not really be doable by most folks. Yes, you will have to spend some additional money on these resources if you really want to be successful, but nothing I recommend will cost you thousands of dollars. Most of the resources and training materials I recommend are under $100 and all but one or two come with a money-back guarantee. Anything you do will take some real work. You may have to invest a lot of time at the beginning to learn how to use the various tools and set up your business. But, the beauty of running an online business is that once you do that work, it takes very little maintenance and time to keep it going. Some of the folks I know who do variations of the online businesses we covered in this manual earn good extra money and they only work four or five hours a week at it. But they invested 100 hours or more to get started. Now you don’t have to do that whole 100 hours (or whatever it takes) all in one week. You can spread that out over two, three or even six or eight weeks—but you will have to do it eventually if you really want to be successful. 109 I see people all the time who get excited by some online business opportunity and dive right into it. Yes, it is important to start—you don’t want to procrastinate. But, it is also important to take your time and set some reasonable goals. It helps to have an action plan. Here are some steps to follow to get you started. I suggest you print this out and use is as a guide and a checklist:  After you have read the entire manual pick one of the businesses that you would like to start.  Spend some time reading and examining the various tools and resources I recommend and choose which ones (if any) you think you will use—but don’t make a decision or buy any of them yet.  Look at your calendar and work out a plan. Decide how many hours per week you can devote to this effort and block off those times in your calendar.  Do any of the pre-work you will need to get started such as signing up for a website builder, registering on eBay, getting a PayPal account, setting up any special email accounts, and so on.  If you are going to sell products, start doing some research to determine what to sell and where and how you will source it.  Determine a budget and stick to it.  Now once you have done all of these steps and have a plan, go ahead and start your business.  Revisit your calendar and set up specific days and times you will work on your business.  Most importantly monitor your progress. Keep a record of what you are spending and how much money is coming in. Be sure a keep all receipts and records of anything you buy and any money you spend as 110 all of these are deductible business expenses and you will need them at tax time.  Surround yourself with positive people and don’t listen to those who will tell you that you are doomed to fail. There are plenty of wellmeaning people out there who don’t know what they are talking about and will try and convince you that you can’t do this or that. This last one is very important. Believe me I know. When I quit my full-time job to concentrate on our eBay business, my wife’s brother was convinced we would fail. He was constantly worried that we would lose our home and have to come and live with him. A year later I bought a new car and we took a vacation to the Bahamas. He wouldn’t believe us when we told him we paid cash. We have been running our business successfully for ten years now and he still doesn’t believe it. (I think he secretly thinks that I must have won the lotto or something and just didn’t tell him.) My wife’s brother is older and better educated than I am, and I respect his opinions on many things. But had I listened to him, I would still be working in the corporate world and spending two hours a day in traffic. So with that I will leave you. I wish you great success and good luck with whatever you decide to do. Skip McGrath 111 BONUS: Other Ways to Earn Affiliate Income This bonus chapter brings together everything else you have learned up to now. It is another way to use a lot of online tools and services to make money—but without actually selling or stocking any products. If you recall the earlier discussion on affiliate marketing, this is a way for you to earn income by doing nothing more than referring business or sending traffic to other online merchants. Most people have no idea how large affiliate marketing is and how widely it is practiced. There are dozens of companies called affiliate management networks that provide affiliate management service to companies looking for affiliates. One of the largest, Commission Junction, has over 3,000 companies that use their service including some of the largest banks and credit card companies and other well known companies such as Capitol One, Lending Tree, Omaha Steaks, LifeLock, PC Mall, Mac Mall, Symantec, Weight Watchers, and priceline.com—plus hundreds, if not thousands, of others. Here is how these programs work: 1. You create an account with Commission Junction (or other affiliate management companies) and log in. Once you are in, you select the tab that says Search Advertiser. This gives you a list of advertisers. 2. When you see an advertiser that interests you, you click on their name and you will then see a list of banners and text links that are available to you. 3. Select a banner or text link and a box will open with a snippet of HTML code. 4. Copy this code into your website or blog and the banner and the text link will appear. 112 5. When one of your visitors clicks on the banner or link, they will be taken to a sales page for the product they clicked on. 6. If they purchase, you earn a commission. 7. At the end of the month, Commission Junction calculates your earnings and mails you a check. Now that is the simple explanation, but as you can imagine there is a bit more to it than that—but those are details that you can easily learn. All of the various affiliate management sites have extensive training materials on their site to help you. Obviously, if you have a website that is getting traffic that is the logical place to promote your affiliated products. Then there are blogs. If you can write a blog on a given topic, and if you post often enough, then you will get traffic. If you get traffic you can post banners on your blog, or write reviews, or add text links to drive traffic to your affiliate links. Incidentally, search engines appear to really like WordPress blogs. Free video sites are another way to generate traffic. Google and other search engines index videos quite high. Making a short video on a topic and putting your website title in the video is a great way to drive traffic to your website or to a specific page where you have your affiliate links. Social Networking Sites The newest “big thing” is social networking. These sites (MySpace, Facebook, Twitter, etc.) are not just for high-school kids—many large businesses and small in-the-home businesses are now using them. They are all slightly different, and their focus is different. But the advantage of all of them is you can update them very easily. You can use Twitter, Facebook, MySpace, etc. in the same way as your blog. You can promote your affiliate products within your posts. Plus, you can link back to your own website and the products you sell directly. 113 Peter Shankman runs the site www.helpareporter.com (HARO) which connects writers and journalists with experts in whatever topic they are looking for. There are over 100,000 members and growing. He sends out a newsletter three times a day, but on his Twitter page http://twitter.com/skydiver he posts real-time urgent queries from writers that need to go out before his next edition. He gets a LOT of traffic, and people “follow” him on there, which means they get a notification whenever he updates it. Shankman is the CEO of The Geek Factory, a PR company in New York. He is an expert on how to use social networking to further your business, and he has speaking engagements across the country. If you see his name at a local event, it’s certainly worth going to hear him. Many of his speeches are online now too. Of course, he has his website linked on all of his pages, and on there he promotes his book and his PR company. Plus, the HARO service that he manages is directly linked to his field. Because of how many people read HARO, he can command good advertising prices to “sponsor” a HARO edition (currently $1500 each). Incidentally, HARO is a great tool for free PR. You get three emails daily with queries from writers from all kinds of publications. Some are TV, some major papers (like the New York Times), others are online publications, books, etc. Respond only to queries that you are an expert for and specifically match what the writer is looking for. But, this can get you free PR in a number of high-profile publications. Most writers are looking for quotes and will mention your website and name in the article/book. That is certainly worthwhile for a two minute scan of the queries each day. Facebook, MySpace, and Twitter are all pretty easy to learn. Remember the goal is to send traffic to your affiliate links, but if you do this too blatantly people will see through it and ignore your material. So once again the key is to provide good content and service your readers. Don’t try too hard. If people like what you have and do, they will click on the links you recommend. 114
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