Transport for London London Taxi and Private Hire Application to become a Licensed London Taxi Driver Dear Applicant Please detach and read before completing your application Thank you for considering embarking on a career as a licensed London Taxi driver. Enclosed within this pack you will find the following:• An application form (MHC/203) • Pre addressed envelope • A medical form (TPH/204) • TMG CRB – Introductory Letter • London Taxi Driver Reference Guide (MHC/201) How Do I Apply? In order to apply you need to complete both the application and medical form (unless exempt) in full using black ink. Please ensure you have provided copies of all mandatory documentation. A checklist is provided as part of the application form to help. If you require an application in a larger font size, please call 0845 602 7000 Criminal Record Check As part of the licensing approval proces, TfL requests that all applicants undertake an �enhanced’ criminal records check from the Disclosure and Barring Service (DBS). This process is carried out by TfL’s Service Provider - TMG CRB. In the majority of circumstances, in order to complete the MHC/203 application form you will need to provide a DBS reference or disclosure number. You will need to make your application for a criminal records check via TMG CRB prior to making this application. Details of the process to follow can be found in the enclosed information sheet entitled �TMG CRB Introductory Letter’. There are circumstances when an application is not required. Details can be found in the MHC/203 application form. Applicants must be aware that they may be required to produce their Certificate upon request and must respond promptly to any correspondence from TMG CRB. Failure to do so could result in them not being licensed. We cannot process any applications until a result has been received on your DBS Certificate. Medical Fitness Transport for London (TfL) needs to be satisfied that all licensed London Taxi and Private Hire drivers are medically fit. In assessing an individual’s medical fitness, TfL applies the standards required for a DVLA Group 2 licence. The Medical Declaration form (TPH/204) should be taken to a registered medical practitioner who has access to your full medical history, typically your GP, for completion. If it is not completed by someone who has access to your full medical history, this could lead to delays in processing your application. This medical report cannot be issued free of charge as part of the National Health Service. You must pay the medical practitioner’s fee, unless other arrangements have been made. TfL accepts no liability to pay it. If you possess a valid DVLA Group 2 licence or already licensed by TfL as a Private Hire (PHV) driver, you do not need to submit a completed Medical Declaration as you are deemed �exempt’. MHC/203 V5, 06,2013 MAYOR OF LONDON 1 of 2 How will my application be assessed? In order for TfL to consider whether you are �fit and proper’ to be licensed, your application and associated documentation will be fully assessed by our Licensing Team. For information on the decision making process and the relevant policy please refer to TfL’s licensing guidelines. This can be found at www.tfl.gov.uk/tph by selecting the section entitled �Publications’. It is recommended that you review this document on a regular basis as it is updated. Where do I send my completed application? You can either post it to us using the pre addressed envelope or use the Check and Send service provided by the Post Office® on behalf of London Taxi and Private Hire (LTPH). LTPH recommends the use of the Post Office® Check and Send service as it has proven to reduce the number of unnecessary errors and omissions made in the applications process. This leads to delays and understandable frustrations for applicants. Post Office® �Check and Send’ Service Please Note: Not all Post Offices will offer the �Check and Send’ service. For your nearest Post Office® branch offering this service please use: http://www.postoffice.co.uk/portaVpo/finder For a handling charge of £7.15, the Post Office® will: • Ensure the application has been completed correctly with all supporting documentation enclosed; • Take your application fee on behalf of TfL and provide you with a receipt; and • Send your application directly to LTPH, please note postage is additional. Please note original documents and clear photocopies will be needed. Further information is available at www.tfl.gov.uk/tph/postoffice How much will my application cost? There are three elements to the total payment of your initial application. 1.DBS disclosure application - To be paid prior to TMG CRB prior to application (See �TMG CRB Introductory Letter’) 2.Licence application fee (non refundable) - £50 3.Medical examination - To be paid to medical practioner Payments can be made via credit or debit card by completing the appropriate section in the application form. Other payment options are available via the Post Office® �Check and Send’ service. These include payments by postal order and cash. The Post Office® will also accept payments by all major credit and debit cards (except Mastercard). Additional Costs Once you have successfully applied to study the Knowledge there will be further mandatory fees before you can be licensed as a Taxi driver. These include: - Knowledge of London Written Examination (All London Only) £150 - Knowledge of London Appearance (one off payment) (All London & Suburban) £300 - DSA Hackney Carriage driving Test (payment to DSA) - Normal Hours (Mon to Fri 09:00-17:00) - Evenings and Saturdays £92.94 £112.34 - Wheel chair test only £50 Issue of Licence fee £199 A further CRB disclosure application will also be required once you have completed the Knowledge. 2 of 2 Transport for London London Taxi and Private Hire MHC/203 London Taxi Driver Licensing Application Form For LTPH use only MHC/ Mandatory Requirements A - Personal Details (a) For All London applicants, are you at least 18+ years of age? Yes No For Suburban applicants, are you at least 21+ years of age? Yes No (b) Have you a UK or EEA state driving licence? Yes No (c) Have applied for enhanced DBS Certificate or meet scenarios in �C2’ Yes No Please attach a recent colour, passport-sized photograph of yourself here (d) Do you have the right to work in Yes No the UK? You must answer �Yes’ to all of the above questions to meet the minimum requirements for licensing. A1 Surname Application Checklist A2 Forename(s) To submit a complete application, please ensure you have provided: A fully completed application form MHC/203 A3 Date of Birth A fully completed Medical Declaration TPH/204 completed by your GP unless you are exempt from doing so. If you are exempt, please tick this box D D M M Y Y Y Y A4 Gender A recent clear colour passport sized photograph Male A clear and legible photocopy of the front & back of your DVLA photocard and counterpart licence Please note: EEA state licence holders must provide a copy of the front & back of licence and GB counterpart which must display your current address Female A5 Title Mr Mrs Miss Ms Other (Please specify) ............................... DBS Reference or Disclosure details - see Section C A6 Daytime telephone number A clear and legible photocopy of UK/EEA passport; OR If you are a non UK/EEA passport holder - please refer to Section D to confirm documentation needed A7 Mobile telephone number A signed declaration in Section G Full payment to cover the cost of your application Section H A8 E-mail address Where applicable: TPH/205 & �Certificate of Good Conduct’ - see Section D Failure to provide any mandatory information will result in an incomplete application and may lead to delays in your application being processed. If you require further information: Please call 0845 602 7000 or visit our website - www.tfl.gov.uk/tph PLEASE COMPLETE FORM USING BLACK INK. MAYOR OF LONDON 1 of 6 C - DBS Reference Number A - Personal Details continued... As part of the licensing approval process, TfL requires that all applicants undertake an �Enhanced with Vulnerable Adults and Children’ criminal records check from the Disclosure and Barring Service (DBS). This process is carried out by TfL’s Service Provider - TMG CRB A9 Current address Postcode House number Rest of address Unless a scenario in �C2’ or �C3’ applies, you cannot submit your licensing application until you have made an application for a DBS Certificate with TMG CRB Information on how to obtain a DBS certificate and the details required to complete this form are included in the TMG CRB �Introductory Letter’ enclosed as part of the application pack. A10 Is the above address on your driving licence? Yes C1 I have applied for a new enhanced DBS disclosure No (please 3 if applies): I completed an on-line DBS application, please state your �E’ number: (If �No’, your application cannot proceed) A11 Have you been previously known by any other names? Yes Please complete questions A12 - A15 E No I submitted a paper application to TMG CRB A12 Previous surname name I also subscribed to the DBS update service with this application for a new disclosure A13 Previous forename(s) Please Note: If you do not complete C1 above, you can not apply for a licence, unless you fall into the scenario’s in C2. or C3 below. A14 Previous title Mr Mrs Miss Ms Other (Please specify) ......................................... C2 I have an existing DBS dislosure which I would like to use as part of this application A15 Date you ceased to be known by this name(s)? (please 3 which applies): I have an Enhanced DBS with Vulnerable Adults and Children issued in the last 3 months (Please enclose your original certificate with this application) I have had a DBS check completed in the last 3 years as part of my current London private hire driver’s licence D D M M Y Y Y Y B - Driving Licence Details B1 What is your DVLA driving licence number? C3 I am a DBS Update Service subscriber and do not need to apply for a new disclosure to use as part of this application B2 Alternatively, what is your EEA state driving licence number (if applicable) (please 3 which applies): I have an Enhanced DBS with Vulnerable Adults and Children issued by another registered body (Please enclose your original certificate with this application) My DBS was issued by TMG CRB when I last applied for a licence with London Taxi and Private Hire B3 What is the date your full driving licence was first issued? D D M M Y Y Y Y A photocopy of your DVLA licence is required along with the counterpart. An EEA state licence holder must provide a copy of their licence AND the GB counterpart. All other licences will not be accepted. 2 of 6 D - Leave Status - Right to take Employment E - Area applying to be licensed D1 What is your country of birth? E1 Which area do you wish to be licensed for? All London (Proceed to Section F) Suburban Sector (please 4 one box only) Barking, Dagenham, Havering, Newham & Redbridge D2 Please tick below to confirm your nationality and/or leave status in the UK (please 4 one option only). I am a UK/EEA national (You must submit a clear and legible photocopy of your UK/EEA passport or UK birth certificate) Barnet, Brent & Harrow Bexley, Greenwich & Lewisham I have been granted asylum/refugee status Bromley I am awaiting a decision on an application to be granted asylum/refugee status I have been granted indefinite leave to remain in the UK I am awaiting a decision on an application for leave in the UK I have limited leave to remain in the UK Croydon Ealing & Hillingdon Enfield, Harringey & Waltham Forest Hounslow, Kingston upon Thames and Richmond upon Thames Merton and Sutton For guidance on which type of licence to apply for please read the guidance form enclosed with your application pack (MHC/201). This provides valuable information regarding the distribution of suburban drivers. I have restricted right to work in the UK (Please provide details of restriction) ........................................................................... ........................................................................... F - Other Information Other leave status permitting employment as a PHV driver (Please specify): F1 Are you currently licensed by TfL as a PHV driver or have you been previously licensed as a Taxi/MHC driver? Yes Please complete question F2 Please note: If you are the holder of a non UK/EEA passport you must submit the following with your application: A copy of the stamp/residence permit within your passport (including pages with your details), your Travel document, biometric card (both sides) and/ or relevant UK Border Agency document/letter confirming your leave status and right to take employment In addition, a copy of an official document issued by a government agency stating permanent national insurance number and your name (such as letter issued by Inland Revenue, DWP, Jobcentre Plus etc) will also need to be enclosed with your application. No F2 What is/was your licence type and number? Taxi badge number: PHV driver licence number: F3 Have you had an application for, or a PHV/Taxi licence refused, revoked or suspended in the last 3 years by this or any other licensing authority? Yes Please complete details below Authority Name No Reason D3 Have you lived in a country other than the UK for one or more continuous periods of 3 months or more within the last 3 years? Not including extended holidays Yes No If �Yes’, you are required to complete TPH/205 �Living and Working Abroad’ details form. The TPH/205 �Living and Working Abroad Details’ Form is available on the TfL website: (www.tfl.gov.uk/tph) A copy can also be requested by calling TfL on 0845 602 7000 You must also submit a �Certificate of Good Conduct’ from the relevant country Please continue on a separate sheet if necessary. PROCEED TO SECTION G 3 of 6 G - Declaration Transport for London (TfL) its subsidiaries and service providers will use your personal information (including any references to your health, ethnic origin, nationality, or previous criminal convictions), for the purpose of assessing your application, administering the licensing regime, and equal opportunities monitoring. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998. Your name, badge/licence number and the status, start/expiry date of your licence may be made available on request or on a register for public inspection. If you have licensed a vehicle, the vehicle registration mark, licence number and expiry date may also be made available in the same way. We may share your information with the Driver and Vehicle Licensing Agency (DVLA) , Home Office Immigration Enforcement, Motor Insurer’s Bureau (MIB), Vehicle and Operator Services Agency (VOSA), local authorities and other relevant organisations for the purposes of assessing your application and continuing fitness to hold a licence. In certain circumstances, TfL may also share your personal information with the police and other agencies for the purposes of the prevention and detection of crime. Information obtained by the police about criminal offences committed by taxi/private hire drivers or operators may be disclosed to TfL and used by TfL to refuse, suspend or revoke a taxi or private hire driver, operator or vehicle licence. TfL may inform the police of any decision to refuse, suspend or revoke a licence and information about drivers whose licence has been revoked following a conviction for touting may be published on the TfL website for a period of up to 11 months. Your name and contact details may be disclosed to an external research company to conduct research amongst licensees on TfL’s behalf. This research will be related to TfL’s responsibilities for licensing, regulation, and integration between taxis/private hire services and other elements of the transport system. Your details will not be used for any marketing or other research activities. More information about how TfL uses and protects personal information about taxi/private hire licensees is available at: www.tfl.gov.uk/privacy. DECLARATION I declare that all information provided on this application form is true and correct to the best of my knowledge. I understand that providing false information is an offence punishable by a fine not exceeding the sum of £1000. I understand that the issue of a licence in respect of this application can be refused and any licence can be revoked if any statements are subsequently found to be false. I undertake to keep London Taxi and Private Hire (LTPH) informed of any changes to any details supplied in this form, and I am aware that failure to do so will constitute a breach of my licence condition and may lead to the possible revocation and suspension of my licence. I confirm that I do not have any outstanding debt or monies due to be paid to TfL from a previous licensing history. I undertake to inform LTPH within 21 days if I am charged with, or convicted of, any criminal offence; receive a police caution; am disqualified from driving; made the subject of a mental health order or sexual offences order; or if my medical status changes in anyway that would affect my driving of a taxi. I also give TfL permission to access my criminal record with the police and the Disclosure and Barring Service (DBS) during the currency of my licence, as required. I give TfL authority to receive update information (within the meaning of section 116A of the Police Act 1997) in relation to my criminal record DBS Certificate for the purposes of asking an exempted question within the meaning of section 113A of the Police Act 1997; or in relation to my enhanced criminal record DBS Certificate for the purposes of asking an exempted question for a prescribed purpose within the meaning of section 113B of the Police Act 1997. I declare I am the named person and I authorise TfL to ask DVLA for my driver record information as and when required, at a frequency TfL shall determine, and for TfL to hold that information in accordance with the principles of the Data Protection Act 1998. I authorise and direct DVLA to disclose, to TfL from the computerised register of drivers maintained by DVLA relevant information relating to by driver record, including photo images (where appropriate), personal details, driving entitlements, endorsement details, disqualifications and convictions, except medical information. The authority will expire three years from the date of my signature. LTPH may speed up your application by checking your driver licence details using a DVLA on line checker. If you do not wish us to do this online check, please tick here n Date D D M M Y Y Y Y Signature 4 of 6 Transport for London London Taxi and Private Hire Equal Opportunities: Monitoring Form London Taxi and Private Hire (TPH) is committed to equal opportunities in its licensing policy, practices and procedures. To help us implement and monitor this policy, please could you provide us with the following information: (Please note: the information you provide is on a voluntary basis and will have no bearing on your application). White British Irish Any other White background Please specify Black Black Caribbean Black African Any other Black background Please specify ............................................... Asian or Asian British Indian Pakistani Bangladeshi Any other Asian background Please specify Chinese Any other background Please specify ............................................... ............................................... Mixed White and Black Caribbean White and Black African White and Asian Any other Mixed background Please specify ............................................... ............................................... What gender are you? Male Female Do you consider yourself to have a disability? Yes No What faith/religion do you follow? Please state: H - Payment H1 Payment by Credit / Debit* card For LTPH use only (*Delete as applicable) MHC/ H2 Card Type (e.g. Visa/Mastercard/Delta) H3 Payment via Post Office® Please state: Amount to be debited: £50.00 Post Office® use only Card number: Issue number: Post Office® Stamp Valid from: Expiry date: M M Y Y M M Y Y Cardholder’s name: Authorised signature: Applicant’s name (if different from payer) 5 of 6 Transport for London London Taxi and Private Hire TPH/204 Medical Declaration For LTPH use only Transport for London (TfL), the Licensing Authority, needs to be satisfied that all licensed LondonTaxi and Private Hire drivers are medically fit. In assessing an individuals medical fitness, TfL has decided to be guided by the DVLA Group 2 standards. This form should be taken to a registered medical practitioner who has access to your full medical history, typically your GP, for completion. If it is not completed by someone who has access to your full medical history, this could lead to delays in the processing of your medical. This medical report is for the confidential use of TfL. This medical report cannot be issued free of charge as part of the National Health Service. The applicant must pay the medical practitioners fee, unless other arrangements have been made. TfL accepts no liability to pay it. If you possess a valid DVLA Group 2 licence or are already licensed by TfL as either a MHC (�taxi’) or PHV driver and are now applying for the other licence, you do not need to have this form completed, unless this form has been requested in regards to confirming your age related fitness. When completing this application please: - Write inside the boxes - use BLOCK CAPITAL letters and black ink - If you make a mistake, please cross it out (initial it) and write the correct information underneath - Do not use correction fluid - Ensure that a response is provided for every question, unless specifically directed to the contrary. On completion, this form should be returned to: London Taxi and Private Hire Palestra 4th Floor Green Zone 197 Blackfriars Road London SE1 8NJ Further information may be requested from you should it be required in order to determine your medical fitness. TfL recommends that all individuals take a photocopy of this form once it is completed for their own record before submitting the original. MAYOR OF LONDON 1 of 8 A - Personal Details B - Registered GP Details A1 Surname B1 Name of Registered GP A2 Forename(s) B2 Address Postcode Premises number Rest of address A3 Date of Birth D D M M Y Y Y Y A4 Current address Postcode House number Rest of address C - Applicant/Driver Consent and Declaration Data Protection Transport for London (TfL) and its agents will use the information that you have provided on this form and subsequent information provided by you or others for the purpose of assessing your application to hold a Taxi or PHV Driver licence and for the administration of the licensing regime. If your application is successful, your name, licence number, licence status, issue date and expiry date will be made available on a public register. By signing this form you are consenting to the processing of your data by TfL for these purposes. Your information may be passed to law enforcement agencies if criminal activity is suspected or where we are otherwise required to do so by law. Consent and Declaration I hereby consent to Transport for London (TfL) and their medical advisers processing personal data relating to my medical condition for the purpose of assessing my fitness to hold a Taxi or PHV Driver licence. I also give consent for my doctors and specialists to provide TfL with any data they require in relation to this application. Date D D M M Y Y Y Y Signature TfL recommends that all individuals take a photocopy of this form once it is completed for their own record before submitting the original. 2 of 8 D - Medical Conditions - to be completed by GP Sections D - F must be completed by the applicants/drivers registered GP (detailed in section B) who should : - Have access to the applicants full medical history -Answer all the relevant questions - Consult the DVLA’s publication �At a Glance Guide to the Current Medical Standards of Fitness to Drive.’ http://www.dvla.gov.uk/at_a_glance/what_is.htm Regulations state that Taxi and PHV drivers must satisfy TfL that they are medically fit to hold a driver’s licence. In assessing whether an applicant is medically fit, TfL will have regard to the medical standard that would apply in relation to a DVLA Group 2 licence. If you answer �Yes’ to ANY of the questions on this medical form, you must consult the DVLA’s publication �At a Glance Guide to the Current Medical Standards of Fitness to Drive’ and provide ALL the relevant information required for the condition(s) in accordance with the requirements of a Group 2 licence entitlement. 1 Cardiovascular disease/procedure Does the applicant have a history of: Yes No (a) Acute Coronary Syndrome including Myocardial infarction If �Yes’, please provide date(s): D D M M Y Y Y Y (b)Coronary artery by-pass graft (CABG) If �Yes’, please provide date(s): D D M M Y Y Y Y (c) Percutaneous Coronary Intervention (P.C.I) (Angioplasty) If �Yes’, please give date of most recent intervention: D D M M Y Y Y Y (d)Angina If �Yes’, please give date of the last known attack: D D M M Y Y Y Y (e) Heart failure (f) Implantable Cardioverter Defibrillator (ICD) (g) Any other coronary artery procedure If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports. 2 Other cardio-vascular disorders/procedures Does the applicant have a history of: Yes No (a) Cardiac arrhythmia If �Yes’, when was the last recorded occurence? AND complete question 3(c) D D M M Y Y Y Y (b)Peripheral arterial disease If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports. 3 of 8 2 Other cardio-vascular disorders/procedures Does the applicant have a history of: Yes No (a) Aortic aneurysm If �Yes’, please provide the following: (i) Site of aneurysm Thoracic Abdominal (ii) Has it been successfully repaired? (iii) Please provide size of aortic diameter����������������������������������� and date obtained: D D M M Y Y Y Y (b)Dissection of the aorta If �Yes’, please provide copies of all reports to include those dealing with any surgical treatment (c)Hypertension (d)Systolic reading consistently above 180/diastolic reading consistently above 100 (e) Please provide a current blood pressure reading . ..................................................... (f)Cardiomyopathy If �Yes’, please state which type: ................................................................................ AND provide full details in section E (on page 8) (g) Congenital heart disorders (h)Any other cardiac condition(s) not listed above If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports. 3 Cardiac investigations Yes No (a) Has the applicant undergone an exercise ECG test If �Yes’, please give date and provide full details in section E (on page 8) D D M M Y Y Y Y (b)Has the applicant undergone a myocardial perfusion scan or stress echo study If �Yes’, please give date and provide full details in section E (on page 8) D D M M Y Y Y Y (c) Has the applicant had an LVEF reading taken? Please provide the reading (e.g. 40% or 0.4): Please provide the date reading was taken AND provide full details in section E (on page 8) 4 Musculoskeletal D D M M Y Y Y Y Yes No (a) Does the applicant have any deformity or physical disability (with special attention paid to the conditions of the arms, legs, hands and joints) (b)Is this likely to interfere with efficient discharge of his or her duties as a vocational driver If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports. 4 of 8 5 Diabetes Mellitus Yes No (a) Does the applicant have diabetes mellitus? If �No’, please continue to question 6 If �Yes’, is it managed by: (i) Diet alone (ii) Oral hypoglycaemic agents not likely to cause hypoglycaemia (including metformin) (iii) Oral hypoglycaemic agents with potential to cause hypoglycaemia including gliptins, sulphonyurea, glinides, exenatide, and/or others If �Yes’ please give date started on agents and complete ALL of question (b) below D D M M Y Y Y Y (iv) Insulin If �Yes’ please give date started on insulin and complete ALL of question (b) below (b)Diabetic history (i) During the past 12 months prior to the date of the licence application, has the applicant suffered a hypoglycaemic episode requiring the assistance of another at any time (If �Yes’ please provide further details below) (ii) Does the applicant have a history of responsible diabetic control (If �No’ please provide further details below) (iii) Does the applicant have good hypoglycaemic awareness (If �No’ please provide further details below) (iv) As far as you know, is the applicant adherent to treatment protocols, twice daily blood sugar measurements and at times relevant to driving (If �No’ please provide further details below) (v) Is the applicant at minimal risk (i.e. Low risk) of hypoglycaemic attack resulting in incapacity (If �No’ please provide further details below) (vi) Does the applicant have any complications of diabetes which may interfere with driving (If �Yes’ please provide further details below) Diabetes Mellitus further information 5 of 8 D D M M Y Y Y Y Yes No No Yes No Yes No Yes No Yes Yes No 6 Neurological Does the applicant have a history of: Yes No (a) Seizure/Epileptic attack and/or having taken anti-convulsant/epileptic medication in the last 10 years (b)A first unprovoked epileptic seizure/solitary fit within the last 5 years (c) Blackout/Impairment of Consciousness (d)Stroke/TIA If �Yes’, please give the date and complete ALL the questions below: (i) D D M M Y Y Y Y Has there been a full recovery? (ii) Is there any debarring residual impairment that would affect safe driving? (iii) Any other significant risk factors? (iv) Is there imaging evidence of less than 50% carotid artery stenosis? (v) Has exercise/functional testing been undertaken? If �Yes’, please ensure you complete question 3 of this form (on page 4) (e) Sudden Disabling Dizziness/Vertigo (f) Pathological Sleep Disorder (g) Chronic and/or Progressive Neurological Disorder (h)Brain Surgery (i) Serious Head Injury (j) Brain Tumour If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports. 7 Psychiatric Does the applicant have a history of: Yes No (a) Psychiatric Disorder (b)Psychotic Illness (c) Dementia /Cognitive Impairment (d)Alcohol Misuse (e) Alcohol Dependency (f) Drug or Substance Misuse (g) Drug or Substance Dependency If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports. 6 of 8 8 Vision DVLA Group 2 standards require an applicant’s visual acuity to be AT LEAST 6/7.5 (Snellen decimal 0.8) in the better eye and AT LEAST 6/60 (Snellen decimal 0.1) in the other (6/7.5 and 6/60 being the ability to read at least the 7.5 line and the full 60 line of the Snellen chart at 6 metres). Where corrective lenses are worn to meet the minimum standards, they should have a corrective power of ≤ + 8 dioptres. If you do not have the equipment to carry out the required tests or fully complete this section, including providing the prescription measures, please refer the applicant to an Ophthalmic Specialist or Optician. (a) Please confirm the applicants visual acuity readings and prescription measurements (If corrective lenses for distance vision are used) in the format above. Corrected Visual Acuity Uncorrected Visual Acuity Prescription Left dioptres Right dioptres In addition, the visual acuity (with the aid of glasses or contact lenses if worn) must be AT LEAST 6/12 (Snellen decimal 0.5) with both eyes open. Complete loss of vision in one eye is a bar to licensing. Binocular Vision Yes No No Yes Yes No Yes No Yes No (b)Does the applicant use corrective lenses for distance vision? (c) Does the applicant have a normal binocular field of vision? (d)Does the applicant have uncontrolled diplopia? (e) Does the applicant have any other ophthalmic condition? If YES, please provide further details in section E (on page 8) 9 Any other conditions (a) Does the applicant named in Section A suffer from any recognised medical condition (such as severe asthma, allergic reaction or chronic phobia) that would preclude them from carrying Guide and/or Assistance dogs? If YES, please request form TPH/208, which must be completed by a Specialist in the field that you require exemption Yes (b) (i) No Does the applicant suffer from any other disease or disability that has not been previously mentioned? (ii) Is this likely to interfere with the efficient discharge of his or her duties as a vocational driver, or to cause driving by him or her to be a source of danger to the public? If you answer �Yes’ to any of the above, please provide further details in section E (on page 8) and submit any relevant reports 7 of 8 E - Further Details Please use the space below to provide further, legible details required with reference to any of the previously answered questions. Please include relevant dates. It will be necessary to consult the DVLA’s publication �At a Glance Guide to the Currrent Medical Standards of Fitness to Drive’ and provide information as per Group 2 standards of fitness. http://www.dvla.gov.uk/at_a_glance/what_is.htm F - Declaration - to be completed by GP I certify that, at the time of examination and completion of this medical form, I had possession of the applicants complete medical history. Signature Date Surgery Stamp D D M M Y Y Y Y Name (BLOCK CAPITALS) TPH/204 V4, 04/2013 8 of 8 DBS application process for New Taxi driver’s licence As part of your Taxi licence application you are required to complete an Enhanced Criminal Records Disclosure. This will include checks being carried out against both the DBS Children’s Barred List and DBS Adult’s Barred list. TMG CRB has been appointed to administer DBS applications on behalf of London Taxi and Private Hire (LTPH). You will need to make your DBS application prior to submitting your licence application to LTPH. Your DBS application can be made either online or via a paper-based form. The DBS have recently announced the introduction of changes to their service, meaning that DBS Certificates are now sent to the applicant only. Applicants must be aware that they may be required to produce their Certificate upon request. On the Disclosure certificate produced by the DBS, your role will be printed as “child and adult workforce“ followed by “PH Driver/Taxi Driver” as appropriate. Online DBS application To apply online you will need access to a computer, a valid email address and printer. We recommend that you complete your application online as it is slightly cheaper and you will be guided through each step of the application via our online tool. This will ensure your application is complete and accurate and therefore minimising the risk of your application being delayed. The online application can be completed with these six steps: 1. Go to www.online.tmgcrb.co.uk and select Register, using the PIN code and secret word provided. 2. Complete the application online with all your details. 3. Select the relevant identification documents (ID) for verification using the online help tool. 4. Present the barcoded sheet (printed from the online system) and your original identification documents (ID) to be verified at the Post Office. 5. Pay for the DBS application at the Post Office. 6. E-number will be available three working days following ID verification at the Post Office. Complete the appropriate details using the table below. New Taxi Drivers Org PIN 104174 Org name TPH Taxi - New Secret word tphcrb 1 of 2 Licence application As part of your licence application you will be asked to provide a reference number. If you are completing an online application, you will be required to provide an �E-Number’. The E-number is available three working days following ID verification at the Post Office. This will be emailed to you if you have chosen to receive email progress updates as part of your application. Alternatively this can be obtained by logging into your online application three working days following ID verification at the Post Office. Paper DBS application If you do not have access to a computer or email address, a paper-based application is available. To request a paper application pack, please contact TMG CRB on 0845 251 5000 or email tphcrb@tmgcrb.co.uk Fees Online (includes ID verification): £56.85 Paper (excludes ID verification): £58.85 For the paper application service TMG CRB recommends using the Post Office ID checking service form (additional £7.15 payment to be made at the Post Office). Alternatively you can send original documents to TMG CRB via Royal Mail Special Delivery including a pre-paid Special Delivery envelope for safe document return. Help and support Should you require help and support with your DBS application you can contact our dedicated LTPH CRB administration team on 0845 251 5000 or tphcrb@tmgcrb.co.uk Our LTPH DBS Administration team helpline is available between 8.30am – 5.30pm Monday to Friday with a 24-hour messaging service. TPH @ TMG CRB, 1 Wilford Business Park, Ruddington Lane, Nottingham, NG11 7EP E: tphcrb@tmgcrb.co.uk T: 0845 251 5000 W: www.tmgcrb.co.uk 2 of 2 3605/CRB-118/02/0513 Transport for London London Taxi and Private Hire MHC/201 London Taxi Driver Licensing A reference guide to becoming a licensed taxi driver Metropolitan Public Carriage Act 1869 London Cab Order 1934 Greater London Authority Act 1999 MAYOR OF LONDON 1 of 12 Contents General Information ������������������������������������������������������������������������������������������������������������������������������������� 3 Licence areas ������������������������������������������������������������������������������������������������������������������������������������������������� 4 Suburban Taxi Drivers - Important Information for Applicants ��������������������������������������������������������������� 5 What criteria must I meet to obtain a licence? ����������������������������������������������������������������������������������������� 7 1.Age �������������������������������������������������������������������������������������������������������������������������������������������������������� 7 2. Driving Licence ��������������������������������������������������������������������������������������������������������������������������������������� 7 3.Character ������������������������������������������������������������������������������������������������������������������������������������������������ 7 4. Physical and mental fitness �������������������������������������������������������������������������������������������������������������������� 8 5. Route finding skills ��������������������������������������������������������������������������������������������������������������������������������� 9 6. Driving Test ��������������������������������������������������������������������������������������������������������������������������������������������� 9 How much does it cost to become licensed? ������������������������������������������������������������������������������������������ 10 How long is a licence valid for? ����������������������������������������������������������������������������������������������������������������� 10 What steps must I follow to apply? ���������������������������������������������������������������������������������������������������������� 10 1. Apply for a Criminal Records Bureau Disclosure ����������������������������������������������������������������������������������� 10 2. Medical examination ����������������������������������������������������������������������������������������������������������������������������� 10 3. Application form ���������������������������������������������������������������������������������������������������������������������������������� 10 4. Forms of identification ������������������������������������������������������������������������������������������������������������������������� 10 5. Submitting your application ������������������������������������������������������������������������������������������������������������������ 11 6. Post Office® �Check and Send’ Service �������������������������������������������������������������������������������������������������� 11 7. Starting the Knowledge ������������������������������������������������������������������������������������������������������������������������ 11 What happens if my application is refused? ������������������������������������������������������������������������������������������� 12 What should I do if any of my details change? ���������������������������������������������������������������������������������������� 12 Where can I find out more? ����������������������������������������������������������������������������������������������������������������������� 12 2 of 12 General Information Transport for London (TfL) is responsible for the licensing of London’s taxis and taxi drivers. London Taxi and Private Hire, part of TfL, is responsible for the day-to-day administration of the licensing process on behalf of TfL, the Licensing Authority. The purpose of licensing is to provide a high quality, safe, reliable and readily accessible, door to door transport service for the travelling public. Anyone who wishes to drive a licensed London taxi for hire and reward must hold a London taxi driver’s licence. All applicants must meet certain standards to become a licensed taxi driver. The requirements fall within five basic areas: • age • character • medical fitness • topographical knowledge • ability to drive a taxi The information in this booklet sets out in greater detail TfL’s requirements in these five areas along with other issues which you need to bear in mind if you intend to apply for a taxi driver’s licence. In assessing applications to be a licensed taxi driver, all applicants will be treated equally regardless of ethnic or national origin, gender, religion, age or sexual orientation. To become a licensed taxi driver in London takes time, effort and determination on your part. Please read this booklet carefully so you fully understand what is involved. Note: Licensed taxis are also known as �hackney carriages’, �black cabs’ and �cabs’. The term taxi is used throughout this booklet. 3 of 12 Licence areas There are two types of taxi driver’s licence issued in the capital, All London and Suburban. An All London driver is licensed to ply for hire anywhere within the Greater London Authority area. If you wish to work as a taxi driver in central London or at London Heathrow Airport you will need an All London licence. Drivers may also be licensed for one or more of nine suburban sectors, which are based on borough boundaries. Suburban drivers can only ply for hire within the suburban sector(s) for which they are licensed. Drivers may apply to be licensed for one or more sectors or add additional sectors once licensed. The suburban sectors are: • Barking & Dagenham, Havering, Newham and Redbridge • Bexley, Greenwich and Lewisham • Bromley • Croydon • Merton and Sutton • Hounslow, Kingston upon Thames and Richmond upon Thames • Ealing and Hillingdon • Barnet, Brent and Harrow • Enfield, Haringey and Waltham Forest The map below shows the borough boundaries with the sector boundaries indicated by the green lines. Enfield Barnet Harrow Haringey Brent Hillingdon 4 1 8 6 2 Richmond upon Thames Kingston upon Thames 11 Newham Barking & Dagenham Bexley 10 Lewisham Merton Bromley Sutton Key Greenwich 9 Hounslow Havering 7 5 3 Ealing Redbridge Waltham Forest Croydon 4 of 12 1 Hammersmith & Fulham 2 Kensington & Chelsea 3 City of Westminster 4Camden 5Islington 6 City of London 7 Hackney 8 Tower Hamlets 9 Southwark 10Lambeth 11 Wandsworth Suburban Taxi Drivers – Important Information for Applicants Over the past 10 years the number of suburban taxi drivers has increased by over 1,000 with over 3,500 suburban drivers now competing for a share of a decreasing market. There is a common perception that there are already too many suburban taxi drivers so before applying to become a suburban driver you should think very carefully about whether you will be able to make a living. In addition to the 3,500 licensed drivers there are more than 1,600 potential drivers already studying the Knowledge for at least one of the nine suburban sectors. If all these applicants become licensed there will be even greater pressure on an already crowded market. The chart below shows the current distribution of licensed drivers and Knowledge students: Barking & Dagenham, Havering, Newham and Redbridge Barnet, Brent and Harrow Bexley, Greenwich and Lewisham Bromley Croydon Ealing and Hillingdon Enfield, Haringey and Waltham Forest Hounslow, Kingston and Richmond Merton and Sutton 0 200 400 600 800 Licensed Drivers 1,000 1,200 1,400 1,600 Knowledge Students The nature of a suburban driver’s work is significantly different from that of an All London driver working in central London. Suburban drivers generally work from taxi ranks e.g. at railway stations, shopping centres etc. within their sector rather than cruise the streets plying for hire as it is very hard to find work in this way. However, there are only limited numbers of rank spaces and in some sectors there are up to 10 drivers for every available rank space and long queues of taxis can regularly be seen at many ranks. The map below shows the number of drivers for each rank space in the nine sectors. (NB Ranks on private property are not included). Enfield Barnet Harrow Haringey Brent Hillingdon 4 Ealing 1 2 Kingston upon Thames 11 Newham Barking & Dagenham Bexley 10 Lewisham Merton Bromley Sutton Key Greenwich 9 Richmond upon Thames >5 8 6 Hounslow Havering 7 5 3 Redbridge Waltham Forest Croydon 5-8 >8 5 of 12 1 Hammersmith & Fulham 2 Kensington & Chelsea 3 City of Westminster 4Camden 5Islington 6 City of London 7 Hackney 8 Tower Hamlets 9 Southwark 10Lambeth 11 Wandsworth On a daily basis TfL receives a number of e-mails and enquiries from existing Suburban drivers calling for a cap on allowing new applicants to study the Knowledge in the Suburban sectors. Whilst this is in direct contrast to advice from the Department for Transport and legally it is difficult for TfL to do this, we strongly suggest that you reconsider your decision to apply for a Suburban taxi driver’s licence. Below are some quotes from existing drivers taken from these e-mails which make clear the position currently facing existing suburban drivers. “Trying to make a living is practically soul destroying; on a good day I can go for 12 hours for £80, and that’s before I take diesel and taxi rent into account.” “A lot of us drivers are earning less than the minimum wage working as a taxi driver in this area. We are putting in excessive hours just to make ends meet .... the Yellow Badge licence is a total waste of time. [TfL] should stop future students in studying for this badge as there is no chance of earning a decent wage.” “There are too many drivers now .... the suburban ranks ARE FULL, have a look for yourself, go and speak to the drivers.” There are a number of simple steps you can take to help you make an informed decision before you formally commit yourself. Read all the relevant information in this document and think carefully before continuing your application for a Suburban licence. You also need to ask yourself: • are there already too many drivers in my chosen sector? • will there be enough work in my chosen sector? • should I choose an alternative sector? Answers to these questions can only be arrived at through personal observations and enquiry. You therefore need to: • monitor taxi activity at different locations in your chosen sector throughout the day and week, particularly at locations and times when you may want to work; • speak with drivers on the sector when they are working – one of the best ways to gain information is by visiting the local ranks near stations during the day; • shadow journeys taken by passengers to better identify the nature of the hirings you are likely to have. These few simple steps can help ensure that you make the correct decision and don’t spend time and effort learning the Knowledge only to find at the end of it that there is not enough work to allow you to have a successful career as a licensed taxi driver. Finally, some Suburban drivers choose to break the law by plying for hire outside their licensed area and anecdotal information suggests that some drivers do the Suburban Knowledge as a quick way to obtain a licence and then ply for hire in central London. However, TfL is in the process of implementing green and yellow badge identifiers which will be displayed in the front and rear windscreen of taxis to act as a self deterrent to Suburban drivers plying for hire outside of their licensed area and eliminate such illegal activity. 6 of 12 What criteria must I meet to obtain a licence? 1 Age You must be 21 years of age to be licensed. Applications for All London licences will be accepted from the age of 18 years, although no licence can be issued until you are 21. You must be at least 21 before you can make an application for a suburban licence. There is no upper age limit. 2 Driving licences You must hold a full DVLA, Northern Ireland or other EEA state driving licence. The other EEA states are: 3 Austria Denmark Greece Latvia Netherlands Slovakia Belgium Estonia Hungary Liechtenstein Norway Slovenia Bulgaria Finland Iceland Lithuania Poland Sweden Cyprus France Ireland LuxembourgPortugal Czech Republic Germany Italy Malta Romania Character TfL has to be satisfied that the applicant is of good character. To determine good character each applicant will be expected to: - provide evidence of their driving history (i.e. photocopy of their current driving licence) - obtain Criminal Records Bureau (CRB) Disclosure If you have lived in a country other than the UK for one or more continuous periods of 3 months or more in the last 3 years, you must complete a living and working abroad details form (TPH/205) and produce a �Certificate of Good Conduct’ issued by the relevant non-UK country. The certificate must be an extract from the judicial record or equivalent document issued by a competent judicial or administrative authority from the relevant country. The certificate must document any convictions recorded against the individual or confirm �good conduct’. Failure to provide a certificate will not prevent an application being considered but the failure to provide such information without good reasons will be taken into account when making a decision. Criteria for assessing character Having a criminal record will not necessarily prevent you from becoming licensed. Where the CRB or certificate of good conduct reports previous criminal convictions, mental health orders or entries in the sex offenders register, TfL will consider each applicant’s suitability for licensing against the following criteria: - nature of the offence(s) - circumstances in which any offence was committed - circumstances of the individual concerned - subsequent periods of good behaviour - overall conviction history - sentence(s) imposed by the court For the purposes of obtaining a taxi driver’s licence, the Rehabilitation of Offenders Act 1974 does not apply. All previous convictions and adult cautions will be considered to determine the applicant’s suitability regardless of the date when the conviction or caution occurred. As an organisation using the Criminal Records Bureau (CRB) Disclosure service to assess applicants’ suitability for positions of trust, TfL complies fully with the CRB Code of Practice regarding the correct handling, use, storage, retention and disposal of Disclosures. The CRB Code of Practice can be viewed at www.homeoffice.gov.uk. 7 of 12 4 Physical and mental fitness All applicants are required to satisfy TfL that they are medically fit to drive professionally. To evidence this you will be requested to undergo a medical examination by your GP, who will be required to confirm your medical condition on form TPH/204. Applicants will bear the cost of the examination and any additional evidence that may be required. In assessing an applicant’s fitness to be licensed, TfL is guided by DVLA Group 2 medical standards. The Group 2 standards are required of those who drive Passenger Carrying Vehicles (PCV/PSV) and Large Goods Vehicles (LGV), as well as drivers of taxis and private hire vehicles, throughout England and Wales. It is a higher level of fitness than is required to obtain an ordinary driving licence. The �At a glance guide’ to the current DVLA Group 2 standards can be viewed at www.dvla.gov.uk Criteria for assessing medical fitness The medical form TPH/204 will require the doctor examining you to answer a number of questions regarding your medical fitness, which will include: cardiovascular (heart) endocrine system (diabetes) vision musculoskeletal (body) neurological psychiatric While each case is dealt with on an individual basis, the following may provide an indication as to the conditions that may result in the refusal of an application: -epilepsy - insulin treated diabetes - monocular or poor vision - a progressive degenerative illness - a history of alcohol of drug abuse - a history of mental illness - a physical disability which might impair the ability to discharge the requirements of a vocational driver - heart problems - neurological or neurosurgical disorders (e.g. strokes, blackouts, head injuries) - certain prescribed medications What if I am a London private hire driver or hold a DVLA Group 2 licence? If you are a licensed London private hire driver or hold a current DVLA Group 2 driving licence you will not be required to undergo a further medical examination for your application to become a licensed taxi driver. Once licensed you will need to have further medical examinations when you reach the ages of 50, 56, 62, 65 and annually thereafter. 8 of 12 5 Route finding skills (the �Knowledge’) To achieve the required standard to be licensed as an All London taxi driver you will need a thorough knowledge, primarily, of the area within the six-mile radius of Charing Cross. In addition you will be required to have a more general knowledge of the major arterial routes throughout the rest of London. Suburban drivers will need to demonstrate a detailed knowledge of their chosen sector along with a more general knowledge of central London. How to learn the Knowledge and the level of detail you are required to know will be provided once your application has been accepted (see the section �Starting the Knowledge’ on page 11). Learning the Knowledge cannot be achieved simply by studying maps: you must go out and travel around London to acquire the depth of knowledge required. All London applicants are invited to be assessed as to their progress within six months of starting the Knowledge. This offers you the opportunity to be assured that you are learning the Knowledge correctly and to gain feedback from a Knowledge of London Examiner. You can apply to start formal testing when you feel you have the necessary knowledge. All London applicants are allowed a maximum of two years to reach this point but many applicants should be able to apply well before the end of this two year period. Your knowledge is tested by a written examination followed by a series of short interviews with Knowledge of London Examiners over a period of time. On average, it takes two years to complete the examination process. You can obtain a detailed description of the examination system by contacting us or by visiting our website (see page 12 for details). Suburban applicants are allowed up to 12 months to learn their chosen sector(s) but many will be able to apply to be tested before this. Suburban applicants are not required to take a written examination. How long it takes to complete the learning and testing process is dependent on your ability, effort and commitment. 6 Driving Test You will be required to undertake and pass a driving test in a purpose built, wheelchair accessible taxi before being licensed. TfL needs to be assured as to your competence to drive the vehicle safely in a busy city environment and your ability to use the facilities provided to assist disabled people i.e. wheelchair facilities and swivel seats. This driving test will be undertaken during the latter part of the Knowledge of London testing process and you will be advised when and how to apply for the test. If you have a disability that requires you to use a modified vehicle, you will have to take your driving test in a taxi that has been suitably modified to approved standards. The Driving Standards Agency (DSA), on behalf of TfL, conducts the driving test and you will be charged the normal DSA taxi driving test fee. 9 of 12 How much does it cost to become licensed? When you apply you will be required to pay TfL an application fee. In addition you must pay a fee to TMG CRB to cover the cost of the Disclosure application to the CRB. The application and CRB fees are non-refundable. The fee for the medical examination is not to be paid to TfL but will need to be paid to the appropriate medical examiner or institution. The fee for the driving test is determined by the DSA and is paid directly to the DSA when booking the test. Once you have completed the Knowledge you will be required to pay for a further Disclosure application (unless you are a licensed London private hire driver) and the taxi driver licence issue fee. The current fees are confirmed as part of the application pack to become a new driver. They can also be found on the TfL website at www.tfl.gov.uk/tph In addition there are other significant costs that you may incur. These include: - the purchase or hire of a moped or scooter (evidence suggests that this is the most flexible and convenient means of travelling the routes) - petrol and insurance for the vehicle - helmet and protective clothing -maps - knowledge school fees (if you choose to join a school) - a course of driving lessons prior to the taxi driving test Clearly the financial commitment coupled with the time and effort required to do the Knowledge is significant. You need to consider very carefully whether you are able to commit both the money and the time required before you submit an application. How long is a licence valid for? If you are successful in becoming licensed it will be valid for three years from the date of issue. What steps must I follow to apply? 1. Apply for a Criminal Records Bureau Disclosure In order to complete the application form you will need to provide a CRB disclosure number. To obtain this you will need to make an application to the CRB via TMG CRB, TfL’s outsourced provider before submitting your application. Details of the process to follow can be found in the enclosed Information sheet entitled �TMG CRB – Introductory Letter’. 2. Medical examination Before submitting your application you should arrange an appointment with your GP (or other doctor at your group practice) to undergo the examination. Whoever undertakes the medical examination should be in possession of your clinical records. Ensure the doctor fully completes the medical form TPH/204 and returns it to you. The completed form must be returned to us with your application. 3. Application form Please complete the form MHC/203 �London Taxi Driver Licence Application Form’. Please ensure you answer all the applicable questions and sign and date the declaration. 4. Forms of identification • all applicants are required to provide a photocopy of their driving licence showing their current address. If you have a photocard licence you must provide a photocopy, both front and reverse of the photocard, as well as a copy of the DVLA issued paper counterpart. If you have an EU photocard licence you must apply to the DVLA for a paper counterpart. • Applicants born in the UK (and who hold or are eligible to hold a UK passport) must provide a photocopy of either their current passport (showing the pages confirming identification) or birth certificate. 10 of 12 • all other applicants must provide a photocopy of their valid passport. • if you are not a UK citizen or an EU national, either your current, valid passport should have an �Indefinite Stay’ stamp, or you should provide appropriate evidence from the Immigration and Nationality Directorate of the Home Office of your right to stay and work in this country (e.g. application registration cards, residence permits, suitably endorsed letters) • if you have changed your name for any reason you must provide appropriate supporting documentation e.g. a photocopy of your marriage certificate, deed poll, divorce papers. Photocopies must be clear and legible. 5. Submitting your application To make an application you must provide all of the following: • a fully completed application form (MHC/203) including a recent passport sized photograph • a fully completed medical declaration form (TPH/204) • if applicable, a fully completed living and working abroad details form (TPH/205) • a photocopy of your driving licence and all the necessary forms of identification (see above) • payment to cover the cost of the licence application fee If you are a licensed London private hire driver you must send us a photocopy of your private hire driver’s licence. You can either post it to us using the pre-addressed envelope or use the Check and Send service provided by the Post Office® on behalf of London Taxi and Private Hire (LTPH). LTPH recommends the use of the Post Office® Check and Send service as it has proven to reduce the number of unnecessary errors and omissions made in the applications process. This leads to delays and understandable frustrations for applicants. 6. Post Office® �Check and Send’ Service Please Note: Not all Post Offices will offer the �Check and Send’ service. For your nearest Post Office® branch offering this service please use: http://www.postoffice.co.uk/portaVpo/finder For a handling charge of £7.15, the Post Office® will: • Ensure the application has been completed correctly with all supporting documentation enclosed; • Take your application fee on behalf of TfL and provide you with a receipt; and • Send your application directly to LTPH, please note postage is additional. Please note original documents and clear photocopies will be needed. Further information is available at www.tfl.gov.uk/tph/postoffice If your application is sent to us incomplete it will be returned to you. Once your completed application has been assessed by LTPH and you have satisfied both the character and medical requirements you then proceed to the Knowledge stage. 7. Starting the Knowledge You will be sent an introductory pack including a booklet called the �Guide to Leaning the Knowledge of London’ (known as the �Blue Book’). This pack gives detailed advice on how to learn the Knowledge and lists the routes that provide the basic framework for learning the Knowledge. The information in the pack is designed to assist you to reach the required standard as quickly as possible, including: - what is involved in learning the Knowledge - how to learn the routes (known as �runs’) - how to use maps - information about Knowledge schools - how the examination process works - what we expect from you in regards to your personal conduct and appearance 11 of 12 What happens if my application is refused? If TfL refuses your licence application we will inform you in writing: - of the decision to refuse - the reason for refusal - about your right of appeal, what you need to do to appeal and the time in which you have to do it. What should I do if any of my details change? If at any time between applying and becoming licensed you: - change your address; - are convicted of, or cautioned for any offence; or - develop a medical condition that may affect your ability to drive vocationally, you must inform us immediately. London Taxi & Private Hire contact details can be found below. Privacy Notice Transport for London (TfL) its subsidiaries and service providers will use your personal information (including any references to your health, ethnic origin, nationality, or previous criminal convictions), for the purpose of assessing your application, administering the licensing regime, and equal opportunities monitoring. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998. Further information, including a full copy of the London Taxi & Private Hire Privacy notice, is available at tfl.gov.uk/privacy. Where can I find out more? Telephone: 0845 602 7000 (all calls charged at the local rate) e-mail: TPH.enquiries@tfl.gov.uk Write to: London Taxi & Private Hire Licensing Section 4th Floor Green Zone Palestra 197 Blackfriars Road London SE1 8NJ Website: www.tfl.gov.uk/tphservices Our phone lines are available between 8 am and 5 pm, Monday to Friday (except Bank Holidays) MHC/201 V5, 11,2011 12 of 12  Please read if you have either chosen to download an application pack from the TfL website or been sent an e-mail version of the pack directly. As you have received an application pack by this method, there are some subtle differences from the postal pack. Please can you therefore remember to: 1. Staple your documents together Please staple all of your documents together in the relevant bundle of forms. For example: staple all the 203 application form pages together and all the TPH/204 Medical Declaration forms together. 2. Place all your application documents in an appropriately sized (A4) envelope Unfortunately, despite the covering letter to the application form stating that an envelope is included, as you have downloaded this form, we are not able to do so. 3. Add some details about your application to the front of the envelope To assist in the efficient processing of your application, please update the front of the envelope with your name and the type of licence being applied for. See the enclosed diagram of how to update the envelope correctly. Please note: for Renewals only – You will need to state your licence number and expiry date on the envelope. 4. Post your application to the correct address You should send all your fully completed application documents to the following address: London Taxi and Private Hire Palestra 4th Floor Green Zone 197 Blackfriars Road London SE1 8NJ Alternatively, you could use the Check and Send service provided by the Post Office ® on behalf of London Taxi and Private Hire (LTPH). LTPH recommends the use of the Post Office Check and Send service as it has proven to reduce the number of unnecessary errors and omissions made in the applications process. This leads to delays and understandable frustrations for applicants. Please refer to the application pack for further details of how to use this service. 5. Ensure you pay the correct amount of postage PHV NEW WRITE THE TYPE OF APPLICATION YOU ARE APPLYING FOR HERE For example: PHV NEW PHV RENEWAL TAXI NEW TAXI RENEWAL London Taxi and Private Hire Palestra 4th Floor Green Zone 197 Blackfriars Road London SE1 8NJ John Smith Licence No: 12345 Expiry: 01/01/12 WRITE YOUR NAME HERE FOR RENEWALS ONLY: WRITE YOUR LICENCE NUMBER AND EXPIRY DATE HERE AFFIX YOUR POSTAGE HERE
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