IT Services Market - Opportunities and Forecast, 2016 - 2020

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Global Information Technology (IT) Services Market to grow
at a CAGR of 5.6% during the period 2016-2020
Summary
Technavio Announces the Publication of its Research Report – Global Information Technology (IT)
Services Market 2016-2020
Technavio recognizes the following companies as the key players in the global information technology
(IT) services market: Accenture, CSC, HP, Fujitsu, and IBM.
Other Prominent Vendors in the market are: Alcatel-Lucent, AWS, Atos, Capgemini, Cisco Systems, Dell,
Deloitte, Ericsson, EY, HCL Technologies, Hitachi, Infosys, KPMG, Microsoft, NTT Data, Oracle, PwC,
Siemens, and TCS.
Commenting on the report, an analyst from Technavio’ s team said: “One trend spurring growth is the
emergence of cloud computing services. The introduction of cloud computing has enhanced and
simplified IT management and maintenance capabilities. It provides a central administration and control
for all resources, SLA-backed agreements, and vendor managed infrastructure. Cloud computing
eliminates the need for users to update and maintain IT infrastructure. All services and maintenance are
taken care by the service provider. The user need not install any additional software for accessing
applications and services. SLA ensures reliable delivery, management, and maintenance of IT services.”
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According to the report, the rising demand for military satellites will drive the prospects for market
According to the report, the need to focus on core competencies and improve efficiency will lead to the
growth of this market. Firms implement IT services, such as managed services and ITO services, to focus
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on their core business process and outsource IT functions to improve operational efficiencies.
Companies outsource IT-related requirements, such as application and infrastructure management to
ITO service provider. This supports companies to achieve their vision and mission by putting their
resources and people skills into their core business. It also helps to improve companies' operational
efficiency as firms do not need to invest in resources or concern about managing limited available
resources.
Further, the report states that data privacy and security risk in cloud-based services will be a major
challenge for this market. Data privacy and security risks are one of the major barriers to the adoption of
cloud services in organizations, especially in the public cloud. Cloud security management is a
challenging task for vendors to protect online data. Online digital files need to be secured from
unauthorized access in the cloud-based IT infrastructure. Cloud infrastructures are based on many
patchworks of open-source code that can bring flaws to the cloud systems.
The study was conducted using an objective combination of primary and secondary information
including inputs from key participants in the industry. The report contains a comprehensive market and
vendor landscape in addition to a SWOT analysis of the key vendors.
About Information Technology (IT) Services
IT services help organizations to install IT infrastructure, which includes services such as support
services, system integration services, application development and other IT related services. These
services focus on providing a framework to structure IT-related activities. A wide range of IT services are
now available with which organizations can streamline their processes and integrate their systems.
These services help organizations reinvent, develop a more economical cost structure, and centralize
their processes. IT services enable organization to align their business strategy with IT strategy to remain
competitive in the market with enhanced efficiency and flexibility in their IT environment.
Technavio’ s analysts forecast the global information technology (IT) services market to grow at a CAGR
of 5.6% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global information technology
(IT) services market 2016-2020. To calculate the market size, the report considers the revenue
generated from project-oriented services, information technology outsourcing (ITO) services, IT support
and training services, and enterprise cloud computing services.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
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Technavio's report, Global Information Technology (IT) Services Market 2016-2020, has been prepared
based on an in-depth market analysis with inputs from industry experts. The report covers the market
landscape and its growth prospects over the coming years. The report also includes a discussion of the
key vendors operating in this market.
Key vendors
• Accenture
• CSC
• HP
• Fujitsu
• IBM
Other prominent vendors
• Alcatel-Lucent
• AWS
• Atos
• Capgemini
• Cisco Systems
• Dell
• Deloitte
• Ericsson
• EY
• HCL Technologies
• Hitachi
• Infosys
• KPMG
• Microsoft
• NTT Data
• Oracle
• PwC
• Siemens
• TCS
Market driver
• Increase in IT consolidation and modernization
• For a full, detailed list, view our report
Market challenge
• Lack of quality standards in SLAs
• For a full, detailed list, view our report
Market trend
• Increased adoption of IT as a service
• For a full, detailed list, view our report
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Key questions answered in this report
• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’ s time when you purchase this market report. Details are
provided within the report.
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Table Of Content
PART 01: Executive summary
• Highlights
PART 02: Scope of the report
• Market overview
• Top-vendor offerings
PART 03: Market research methodology
• Research methodology
• Economic indicators
PART 04: Introduction
• Key market highlights
• Economic overview
PART 05: Market landscape
• Market overview
• Market size and forecast
• Five forces analysis
PART 06: Market segmentation by IT service offerings
• Global IT services market by IT service offerings
• Project-oriented services
• ITO services
• IT support and training services
• Enterprise cloud computing services
PART 07: Geographical segmentation
• Global IT services market by geography
PART 08: Market drivers
PART 09: Impact of drivers
PART 10: Market challenges
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According to the report, the rising demand for military satellites will drive the prospects for market According to the report, the need to focus on core competencies and improve efficiency will lead to the growth of this market.