Florida colleges are delivering skilled workers to career

presents
Gates Foundation Scaled Models
Collaborative Engagement
December 13, 2013
Real-Time Record
Click here to download a Word document of this Real-Time Record
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Building our 3-Year Strategic Vision & Next Steps
8am –
8:30am
Registration & Discovering the “Best of What Is!”
Grab a coffee, find a seat and add a Strength/Success to one of the “TRADE
Strengths/Successes” whiteboards at the front of the room:
 Programs/Services
 System Administration/Infrastructure
 Marketing/Student Recruitment
 Financial Viability
 Industry Engagement
 “Other”
Welcome & Session Objectives
8:30am –
9:30am
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Welcome & Setting the Stage for a Successful Scaled Model Launch – Dr. Law, President, SPC
Dr. Patricia Hanrahan, Director of Curriculum & Program Management, College of Business
Collaborative Labs will invite participants to share examples of TRADE
Strengths/Successes.
Collaborative Labs will provide an overview of objectives and process for a productive day.
John Morrow, Entrepreneur in Residence, Gates Scaled Model
Dreaming about our Ideal 3-Year Future for Sustainability
9:30am –
11:15am
Build our 3-Year Ideal Vision/Goals & Value Proposition Statement
11:15am
–
11:45am
Refuel with a Networking Lunch
Designing Strategies to realize our Ideal 3-Year Future!
11:45am
–
2:30pm:
Prioritize 3-Year Strategies/Metrics for each of the Strategic Focus Areas:
 System Administration/Infrastructure
 Marketing/Student Recruitment
 Financial Viability
 Industry Engagement
 “Other”
Identifying our Next Steps/Advisors to mobilize our Ideal 3-Year Future!
Identify Tactics/Advisors to mobilize each of the Strategies:
2:30pm
–
3:30pm
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System Administration/Infrastructure
Marketing/Student Recruitment
Financial Viability
Industry Engagement
“Other”
Highlights, Wrap-Up and Next Steps
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Helpful Strategic Planning Definitions
 Vision: An aspirational description of what we want to
achieve in the Future.
 Goal: An observable and measurable end result
achieved within a specific timeframe.
 Value Proposition Statement: A one to three sentence
“elevator pitch” that summarizes (in lay terms) an
organization’s offerings/differentiating features, target
audience/benefits received and advantages over
competitors.
 Strategy: A method or plan chosen to bring about a
desired future, such as an achieving a goal.
 Metric: A number or quantity that records a directly
observable value.
 Next Step: A detailed action by which a strategy is
carried out.
 Advisors: Persons willing to advise on the
implementation of an action/plan.
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8am –
8:30am
Registration & Discovering the “Best of What Is!”
Grab a coffee, find a seat and add a Strength/Success to one of the “TRADE
Strengths/Successes” whiteboards at the front of the room:
 Programs/Services
 System Administration/Infrastructure
 Marketing/Student Recruitment
 Financial Viability
 Industry Engagement
 “Other”
Welcome & Session Objectives
8:30am –
9:30am
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Welcome & Setting the Stage for a Successful Scaled Model Launch – Dr. Law, President, SPC
Dr. Patricia Hanrahan, Director of Curriculum & Program Management, College of Business
Collaborative Labs will invite participants to share examples of TRADE
Strengths/Successes.
Collaborative Labs will provide an overview of objectives and process for a productive day.
John Morrow, Entrepreneur in Residence, Gates Scaled Model
Dr. William Law, President, St. Petersburg College: Good morning and
welcome. Many of us have been together on different occasions. Thank you for
investing your time and energy for the wok that’s at hand for the trade grant. I’m
always reminded of how important this kind of work is. This goes to the heart of
strengthening our communities, our families and the society we live in. Nothing hurts
me more than to hear there are technical jobs that go unfilled. You meet with employers and
we still see friends and neighbors who are looking for meaningful employment. Today is to look
at how to keep it going after the checks stop. I have no doubt that if we put together a plan
and use the talent in the room, I’m telling you, there is support out there for what we’re doing.
When we put together a sustainable plan, we’re not asking them to give us the first dollar, we
are asking them to contribute to keep it going. The return on investment is very high after
we’ve enveloped the grant. As you do your work, I’d be happy to take it to the presidents
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represented by these institutions. We are very lucky to be a part of the system we are in
today. The people are looking for us to do the great work we are associated with. As I look at
all of my good friends, the presidents that are represented by you are at the top of their games.
Let’s put it all together, sell it, and keep it going forward. With this, I have dispatched all of my
duties for the semester. So I will be in my office spreading good cheer to the staff. Happy
holidays to all of you.
Dr. Patricia Hanrahan: Thank you all very much for being here today. Our
team is 6 weeks into understanding the world of manufacturing. As our small
team has begun work on a groundbreaking process to keep the dollars flowing in
and sustain. I thought what we would start with is thanking my team, our Dean,
Greg Nenstiel, Student Intern, Nathan Smith, and our Entrepreneur In-Residence,
John Morrow, acting as consultant and putting the business plan together. I wanted you to
understand the process for determining how to go about developing a business plan. This is
just an overview of the process; we wanted to make sure manufacturers are a part of the
process. We are going to have a Collaborative Lab just for manufacturers in January and
distribute a state-wide survey to manufacturers throughout the State of Florida. We need to
know what the pain points are in order to meet the needs. Then we’ll meet with the college
presidents, and then we’ll develop a business plan by March. I hope that today you will throw
out preconceived notions and think about what ideas might you have or what models might
work. Don’t be afraid I hope to throw all ideas out. Hopefully, collectively, we can come up
with a plan. The key question has been, what will a market-driven efficient model for
manufacturing workforce training look like? This will be a very interactive session.
Andrea Henning, Executive Director, Collaborative Labs, St. Petersburg
College: Good morning. For how many of you is
this your first time in the labs? Welcome. You
can see we put you to work right away. My name
is Andrea Henning and I get to work in this cool
environment. Are you ready to take on this challenge? This is
the list of objectives. We asked you to capture strengths and
successes, you did this while walking in and grabbing coffee.
You guys are going to be implementers today. We use
Appreciative Inquiry, which is asking strength-based questions
versus deficit-based questions. We start with what’s right with
the process and leverage that. In a moment I’ll ask for
volunteers to share key successes that we can leverage going forward. Then we’ll beam you
into the future, 2016. We want to gaze at what we’ve accomplished. What are our visionary
goals as a group, what is our value proposition? Our 3rd objective is to develop strategies and
metrics to get us from here to there. We generally don’t let you out of here without identifying
next steps. We want to identify key next steps to get immediate traction and who will be
advisors. Are you as eager as you were? What we’d like you to do is share some key
successes that we can leverage.
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Programs/Services
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Programs/Services
Strengths/Successes!
Fast track to manufacturing program 7
weeks
OSHA 30
Operation Retool
MSSC & OSHA 30
Collaboration of colleges and partners
MSSC-CPT Online & F2F
Strong and clear career pathway
Lean Six Sigma
Alignment w/ Nam SUCCESS
App process/Completers
Mike Collins: We found the application process so far has been very easy and systematic. Our
enrollment has been pretty strong. We’ve had 36 students graduate. It’s been successful so
far.
Joe Gorham: The Fast Track process I developed. It was not like the rest of our programs,
the goal is to get the underemployed into a job and then return to continue their education.
Our first program was 10 people and 5 out of 10 have been hired.
Gary Graham: The thing I think is the collaboration and team work among the 12 colleges.
There’s a lot of bonding and caring for each other as well. Our contract partners and
manufacturing partners, it has become a well oiled machine.
Margie Burnham: We are 2 counties, very small, we have about 200 manufacturers. We
started the manufacturing cafes. We meet with them and tell them what our pathways are. I
didn’t think folks would want interns, what I found was they were thrilled to connect and share
resources and have all said we want your students, we are desperate for your students. The
jobs are there. The manufacturers are jumping at me. They say we want them today, not
tomorrow. We have over 35 partners and 95% have fewer than 5 employees. They all want to
be part of the trade grant. They are thrilled to hear about what’s happening and eager to
participate. Currently we have 12 in the CPT program.
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System Administration/Infrastructure
System Admin/Infrastructure
Strengths/Successes!
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Seamless coordination w/ SPC and
others
ERM Processing
Multi-level collaboration
Course development  consistent
Grant partners – collaboration, sharing
best practice, etc.
 Repeatable
Tracking students  improved skills
 certification
Measurable
Reporting process
Accelerated, virtual learning
Al McCambry: One of the things, of the collaboration effort amongst the colleges
has increased. We actually started with the CPT program, there were 20 students,
and out of the 7 high school students, 4 of them completely passed the program.
The other great thing is our friends at Polk and one manufacturing manager went
through the course. So the community is getting involved as well. The other thing
that happened was we were able to create through conversation, a matrix that highlights 5
different modules. Then there will be a hybrid between accredited and non
accredited to deliver what they want.
Margie: I think what we have experienced is the sharing of resources and
working together and if someone has a best practice it has made it seamless
and efficient as any project I’ve worked on.
Comment: I’m with SRI to put the material behind the certification online. The
key thing that resonates, it’s a sand box to collaborate and create something that’s
more than it’s beginning. Our goal is to move it forward.
Eric Roe: I think all of these pieces link together. This is the most
important. We are sharing the cost of delivering corporate training.
Looking at tying corporate training to academics is the next level. Just the fact
that we can come together and break down the silos has been a strength.
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Marketing/Student Recruitment
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Marketing/Student Recruitment
Strengths/Successes!
Over 300 students enrolled
Shared marketing materials
Traction w/ veterans
Engaging the unemployed
Over 100 enrolled
31 high school students enrolled
Internships
Local community partners
Gary: One of the important things as of September 30th, we had 300 students enrolled in
welding, CSC, CSSC and others. I’m also looking to the end of the year numbers, I’m hoping
we’ll have more by December 31st. My goal is to see 1,000 a year from now. On the marketing
side, we’ve developed brochures and allowed colleges to personalize it with their information.
Margie: In terms of marketing, October 4th was Manufacturing Day and it was celebrated like
it’s never been celebrated before. There were proclamations on the state and county level
throughout the state. Parents and students just don’t know what it’s about so the grant has
made a huge impact in the understanding of the grant.
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Financial Viability
Financial Viability Strengths/Successes!
 Shared delivery (TBL) of non-credit
courses
 Improved utilization of resources
 Affordable
 Afforable, credentials & flex schedules
 Strong ROI
Eric: The shared delivery of noncredit courses. We can hire an instructor you can beam that
instructor out because it’s online. So you’re paying one instructor to deliver content to multiple
colleges. How do we formalize that? There are some issues around academic quality, but how
do we take this model and look at it for the credit side.
Margie: What I have found is we have been so focused and on course, resources that may
have been unutilized are no longer unutilized. We’re connecting resources. Many of them
didn’t know there are grants. We are actually connecting resources and getting people out
there quickly.
Rick Frazier: I think we have stepped back and rethought a few things. We have the ASET
degree. We’ve started thinking about these programs in a different way by thinking of the
students and the employers. We can take a lot of stuff from Florida Trade and incorporate it
into other things.
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Industry Engagement
Industry Engagement Strengths/Success!
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Over 100 Manuf. Partners
Direct placement
Meet workforce needs
Collaboration in program design,
placement and use of industry
employees as trainers
MOU Manuf & Community Partners
Work w/ local asso. (SFMA)
Regional Mfg. Assoc.
Leveraging Advisory Councils
Mfg Partners, High School & Local FCMA
involved
Joe: There’s a bunch of established degree programs that we’re trying to bring into the fold.
Our welding program is 1120 hours. The manufacturers didn’t realize it. The program as 32
hours of lab time which grades them on how do they take criticism and how do they work with
other people and how exuberant are they. The instructors bring time and materials, it’s
approximately $4000 each. They’ve shown dedication.
Eric: This has helped us elevate engagement there. Bribery works. They are now getting paid
to engage with our colleges. It has helped to drive them to get more engaged. The money
behind helped move it forward.
Al: During the manufacturing day, we wrapped manufacturing day and had students come
through. Our TDC understands the diversity is going to sustain the community. We also had
our workforce board, a lot of people didn’t know what they brought to the table. We have
some manufacturers that you could eat a 4 course meal off their floor.
Mary Bruno: We’ve adopted the Dream It, Do It Campaign. We had our awards ceremony
last night. The students that were related were recognized. We’re working with our state rep
to get a manufacturing program in our high school. Manufactures are coming to us and taking
interns.
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Other
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“Other” Strengths/Successes!
Economic Development
Opportunities in other industries
Team Work
Economic development, rise in labor pool, newly
trained potential hirees
Margie: There is one thing that I thought to mention, Gary Graham has created
subcommittees. One of the issues we are addressing is women in manufacturing. We are
looking at engaging the community at all levels. We are going to be there and you are going to
hear about the trade grant. Joe brought to me a coloring book. There is so much enthusiasm.
Gary: She has the passion and dedication.
Eric: I didn’t see it on the board, the connection with the high school system. That pipeline is
important. I think another strength is it’s not just the college it’s the entire pipeline.
Gary: I also write down a good idea when I hear it. Working with the local high school to get
academies at the high school level.
Margie: 32 students graduated with certificates. This is one huge benefit.
Andrea: We are not starting from a blank slate. What I’d like to do is ask John Morrow to
come forward.
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John Morrow: I’ve been involved with this for about 6 weeks. I’m blown away
with the progress you’ve made with trade from the beginning. We’re going to
talk about what the Gates grant is all about and where it fits in with the goals of
trade. The Postsecondary Success Strategy is dramatically increase the number
of people who obtain a postsecondary degree or certificate with labor-market
value. They envision a postsecondary education system where all students who seek the
opportunity can complete an excellent and affordable postsecondary education that is tailored
to their individual needs and leads to a sustaining career. The result will be and I’m sure you
are all aware more individuals will be able to access the opportunity structure in this country,
reducing poverty and enabling greater economic competitiveness. The Gates Foundation vision
sounds like the vision of the Florida Trade Consortium. There’s close alignment for both of
these. So why the Gates scaled model grant? The Gates foundation would like to see this
continue after the funding period. Here’s why we are here today. Imagine that today is 2016
and although the funding period for the Florida Trade Grant is over, it is still alive and well
today. Florida Trade Program has been declared as a successful and sustainable model. That’s
what we’re going to talk about today. It’s going to be a sustainable model that’s going
nationwide.
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9:30am –
11:15am
Dreaming about our Ideal 3-Year Future for Sustainability
Build our 3-Year Ideal Vision/Goals & Value Proposition Statement
Andrea: He’s given us some good future visions. PJ if you can show us the
magazine software. You are all going to have an “A” team. You’re first “A”
team is on the center of your tables. When you get to your team areas you’ll
have this in front of you. I’ll encourage you to begin on the scratch pad. Come
up with some ideas, juicy compelling headlines, then you are going to copy and
paste it in the headline. Then complete the sub-headline areas and enter it with metrics.
These are the supporting stories to support the headline. Then double click on the Time
magazine and select the title you wish. Then if time allows, add people, objects, and scenery to
complement your stories. There’s something about doing a magazine cover, it might look a
little silly, but what you focus on becomes your reality. This also gives Jonathan great material
to develop your vision mural. Part 2 of this activity we need to say why we are the model. We
need to develop what we are going to say to tell our story. Here is the template. So
brainstorm in these areas. Once you have the parts and pieces we’ll ask you to synthesize in a
one sentence proposition. You’ve done this before right? Ok, so this will be our consistent
messaging. Let me share with you our process. You’ll mix into teams; you’ll appoint a
keyboard savvy person and a spokesperson. The logistics are that you are in charge for the
day, take breaks as needed. Refresh coffee and pastries. Dream big and have fun! Let me
introduce you to my team. Trish is over here on keyboard. She is creating a Real-Time Record
and will have that in your hands on Monday. Don’t feel like you need to take notes, we capture
everything for you. PJ is in the back, he is our technology guru and will be driving our
technology for the day. Any questions? The Forest lab is your next destination, head out the
back and hang a left. You’ll find your team areas.
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Teams: Dreaming about our Ideal 3-Year Future for Sustainability
Team 1
Jayson
Al
James
John
Patricia
Iroff
McCambr
y
Duffie
Chapin
Hanrahan
Team 4
Broward College
Gulf Coast State College
Palm Beach State College
St. Petersburg College
St. Petersburg College
National Association of
Manufacturers
Team 2
Gardner
Carrick
Ed
Melanie
Henn
Boyd
Edwin
Jim
Brad
Goolsby
Connolly
Jenkins
Broward College
Gulf Coast State College
Pasco-Hernando Community
College
St. Petersburg College
St. Petersburg College
Diana
Spaulding
Mastercut Tool Corp.
Mary
Julie
Bruno
Redcay
Margie
Doug
Rick
Burnham
Duncan
Frazier
Daytona State College
Hillsborough Community College
Pasco-Hernando Community
College
St. Petersburg College
Tallahassee Community College
Stephens
Manufacturers Association of
Florida
Wendy
Norfleet
Donna
Teresa
Jill
Vaness
a
Rivett
Vorous
Flansburg
Florida State College at
Jacksonville
Indian River State College
Polk State College
St. Petersburg College
Lawrence
Tallahassee Community College
John
Shockley
SRI International
Michael
Collins
Florida State College at
Jacksonville
Joe
Gorham
Indian River State College
Eric
Roe
Polk State College
Gary
Graham
St. Petersburg College
Kristeen
Christian
Valencia College
Ömür
Taşar
SRI International
Team 5
Team 3
Nancy
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Team 1
Jim: Alright, there it is. America is Back. We were trying to avoid some of the
buzz words but reshoring, we used it. We are getting jobs back.
Andrea: Ok, what do you think?
Comment: It speaks for itself.
Andrea: What do you like about their view of the future?
Comment: I want to know how they propelled past China? The first few words, grabs your
attention. The title says how they are back.
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Team 2
Al: Florida is #1 in Manufacturing. We’ve been trying to do that for a long time.
Schools and colleges have increased manufacturing grads by 300%, Florida origin
exports have doubled. All 15 ports have seen dramatic growth. 5,000 new
manufacturing firms relocate to the Sunshine State. Credits skilled labor pool.
Today they are going to locate skilled labor.
Andrea: What do you like?
Comment: They quantified it.
Al: I forgot to mention that I hope to see more investment in educators and teachers.
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Team 3
Margie: Florida Lights the way. Florida a global leader in STEM and advanced
manufacturing education and training. Economy booms and unemployment
plummets, international companies flock to Florida. Resources share program,
facility, equipment, faculty, and training resources. You’ve got to read the article.
Regional manufacturing grant and economic funding consortium developed.
Comment: That second point, can you share? That was a great idea.
Margie: We share curriculum, academic license throughout the state.
Andrea: Let’s give them a round of applause. What leaps off the page?
Comment: The light bulb, global leader, STEM, advanced manufacturing.
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Team 4
Wendy: We decided to go with the Economist. Florida, the manufacturing hub of
the nation. Another plant moves to Florida, doubling the number over the past 12
months, to be double what we are now. Manufacturing jobs insourced, China
outsources manufacturing jobs to Florida. Chinese manufacturing delegation to
visit Florida, we are the model.
Andrea: What do you like about team 4?
Comment: They take it beyond global and say they are going to be looking to us, China is
outsourcing to us.
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Team 5
Eric: We went with Fast Company magazine, we want to be on the cutting
edge. Florida State Colleges lead the manufacturing revolution. Our subheadlines, National manufacturing firms flourish and are attracted to Florida
bringing new companies here. 3,000 strong skilled workforce meets industry
needs, we are turning out a number of people. GM opens new plant in Florida,
Lockheed Martin adds 2,500 new jobs, it can’t just be about attraction, it has to be a balanced
portfolio.
Andrea: What do you like about Team 5’s vision of the future?
Comment: It’s a revolution, new and current, addressing the workforce needs.
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Gary: We looked at 12 colleges in State of Florida in this consortium and we want all 28
involved by 2016.
Andrea: Let us look at the common themes.
Comment: Global leaders, new industry, growth of manufacturing within the state, Florida is
the model, skilled labor pool, job placement, economic development, statewide collaboration.
Andrea: We began with the end in mind and this is our future. Now let’s hear your elevator
pitches.
Team 1 Value Proposition
Florida colleges are delivering skilled workers to
career opportunities in manufacturing.
Programs/Products/Activities
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Differentiating Features
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Employer identified skill sets
Industry recognized credentials
Internships
Flexible
Responsive
Cost efficient
Target Audiences
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Benefits
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HS students
Manufacturers
Career changers
Career builders
Guidance counselors
Jobs/careers
Pay
Pride
Mobility
Advantages over “Competitors”
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Tuition cost
Knowledge base
Collaboration
Local focus, national reach
Team 1 Spokesperson: This was tough for us. We tried to start with the
items at the bottom. Delivering skilled workers that was the key. We wanted
to get flexibility, cost effectiveness, was important. Society was the audience,
we added those who we thought who could be in this.
Andrea: If Jim said this sentence to you how would that land with you? Would you want to
learn more?
Comment: I would say how.
Andrea: That’s good.
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Team 2 Value Proposition
The benefits of investing in manufacturing far
outweigh the costs. Florida TRADE has proven
to be an effective model for addressing the
skilled labor shortages and develop the pipeline
for the future.
Programs/Products/Activities
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Differentiating Features
Training, collaboration and outreach
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Statewide unified efforts; credit and noncredit, retention, multiple on/off ramps
Benefits
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Cost-effectiveness, responsive to industry
needs, increased quality of life,
employment and economic base
Target Audiences
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Elected officials, companies, investors
and foundations
Advantages over “Competitors”
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Accessibility to 95% of world consumers; climate; tax structure
Andrea: Let’s hear it for Team 2. What do you like?
Gary: I haven’t thought about the tax structure. I really never gave it much thought. He’s
right.
Comment: Did you say for every dollar invested there is $1.35 created?
Al: Yes.
Comment: That’s impressive.
Comment: The multiple on and off ramps. We are hoping to create a lifelong
student. It’s continual learning.
Margie: We have found working with students and manufacturers, they say I need to start
working today, so they enter and then grow with the manufacturing. Technology changes and
Al: That’s what articulation agreements are important.
Andrea: Let’s hear it for team 2.
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Team 3 Value Proposition
Sustaining Advanced Manufacturing State-Wide
by Building a pipeline of Skilled Workforce to
meet industry demand.
Programs/Products/Activities
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Differentiating Features
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Industry certifications
Advanced degrees in Advanced
Manufacturing
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Target Audiences
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Manufacturers
Incumbent workers
Dislocated workers
Veterans
Underemployed
Unemployed
Traditional &
Non-traditional students
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Programs are consistent across schools
Programs based upon global industry
standards
Collaborative academic license
Benefits
Efficiency
Collaborative resource usage
Systemic quality approach
Stronger economy
Improved education systems
Financially healthier communities (wages
increase, higher industry retention)
Superior Product Quality
Supporting economic development
initiatives
Increase tax base for community & social
programs
Economic development groups
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Funding source groups
Public officials
High Schools
Middle Schools
Advantages over “Competitors”
Collaborative efforts drive the success.
Infrastructure advantages (high-tech corridor)
Weather
Building a pipeline of skilled labor
Margie: This is a great opportunity for many people that are considered
disabled.
Andrea: What do you like about this?
Comment: Sustaining, pipeline is critical, certificates show recognition.
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Team 4 Value Proposition
Meeting the needs of the manufacturing industry with just-intime training from entry level through industry
certifications/credentials and career development and
advancement.
Programs/Products/Activities















Differentiating Features
Education/Career Pathway (matching
education to employer needs)
Skill based training
Career advancement
Competency credit
Articulation of industry certification to
educational programs
Target Audiences

High school students
Displaced workers
Underemployed
Incumbent workers
Veterans





Collaboration and cooperation between
the Colleges and the employers
Numerous delivery mechanisms, including
online and hybrid
Benefits
Employment
Career advancement
Sustainable wages
Statewide consistency in quality of
curriculum and instruction
 Cost sharing to provide financial viability
and access
 Viable talent pipeline of skilled workers in
Florida
 Portable credentials
Advantages over “Competitors”
Statewide public educational institutions equals lower cost and access to federal
financial aid
Recognized consistency of quality education and curriculum
Shared collaboration and recruitment with employers and industry need
Shortest turnaround time from initial student contact to first day on the job
Offering non-credit, credit and industry certifications
John Shockley: We are meeting the needs. We actually want to address the needs as quickly as
possible. Focusing on workers in the industry to advance their careers. We have a flexible way of
delivering to students. A lot of focus on growing the audience. With credentials, it’s transferable.
Gary: Delivery mechanisms. We’re looking at the entire gamut there. That’s a major responsibility.
The other thing I haven’t heard is the portable credentials. Those are 2 key points.
Andrea: Anything else?
Margie: Yes, just in time training.
Comment: Entry level training and those that have been in the field for a long time.
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Team 5 Value Proposition
National model for transforming state colleges
across the nation for manufacturing talent
development. (Gary will have his pic taken with
the pres).
Programs/Products/Activities








Differentiating Features
Industry driven training/programs
o CNC
o MSSC
o Welding
o SolidWorks
o Auto Cad
o Robotics
o PLC/controls
o Quality
o Mechatronics
o OSHA/Safety
Target Audiences






Manufactures
Unemployed
Underemployed
Veterans
Career changers
Instructors
High school students



Job specific training
National industry certification
Articulated college credit
Strong statewide collaboration
Internships for training
Benefits


Employment opportunities
Internship/On-the-job training
Reduced cost to the employer and
program participants
Employee with high technology skills
Advantages over “Competitors”



Immediate workforce
Lower cost
Climate
Eric: Now we are moving to professional internships from academic
internships.
Andrea: What jumps out at you?
Comment: National model.
Andrea: Alright, do we have additional themes that we want to capture?
Comment: Portable credentials, multiple delivery systems, career pathways from entry to
skilled workers, professional internships differentiated, national model.
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11:15am
–
11:45am
Refuel with a Networking Lunch
Andrea: Ok, what we will do is synthesize the 5 independent value propositions into a single
one and present it back to you. I think I will give you a preview of what’s in store for after
lunch. After lunch we will design how to get from here to the model status. We will brainstorm
and prioritize. That’s what’s happening after lunch. Do you feel productive? Good. You are
officially on break. Please feel free to enjoy a sandwich at the back.
Andrea: Ok, everyone nourished and ready? Ok, we synthesized your value proposition. Let
me read it to you and see how it lands with you.
Synthesized Value Proposition
Florida Trade is recognized as the national scaled model for
transforming Florida College System Institutions, through
collaborative efforts, to ensure talent development for the
manufacturing industry. By delivering skilled workers to career
opportunities and providing just-in-time training from entry level
to career development and advancement. Florida Trade has
proven that investing in manufacturing in an effective model for
addressing skilled labor shortages and developing the pipeline for
the future.
Gary: I’m impressed. Who did that?
Andrea: It was a team effort. Is this closer on our purpose? Do we have clarification?
Margie: Are we missing collaborative?
Andrea: Yes, where would be put that?
Margie: After institutions.
Andrea: Ok, you guys are expert wordsmiths.
Comment: I think it should say Florida College institutions and that includes all 28.
Comment: Yes it can be worded in such a way that it can be replicated.
Comment: Also, it should be for the manufacturing industry.
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Designing Strategies to realize our Ideal 3-Year Future!
11:45am
–
2:30pm:
Prioritize 3-Year Strategies/Metrics for each of the Strategic Focus Areas:
 System Administration/Infrastructure
 Marketing/Student Recruitment
 Financial Viability
 Industry Engagement
 “Other”
Teams: Designing Strategies to realize our Ideal 3-Year Future!
Team 1
Michael
Collins
Donna
Rivett
Margie
Jim
Patricia
Burnham
Connolly
Hanrahan
Diana
Spaulding
Wendy
Norfleet
Julie
Redcay
Florida State College at
Jacksonville
Indian River State College
Pasco-Hernando Community
College
St. Petersburg College
St. Petersburg College
Broward College
Al
Eric
Jill
Rick
Henn
McCambr
y
Roe
Flansburg
Frazier
Ömür
Taşar
SRI International
Jayson
Iroff
Broward College
Joe
Gorham
Indian River State College
Teresa
Vorous
Polk State College
Doug
Duncan
St. Petersburg College
Brad
Jenkins
St. Petersburg College
Stephens
Manufacturers Association of
Florida
Mastercut Tool Corp.
Team 2
Florida State College at
Jacksonville
Hillsborough Community College
Pasco-Hernando Community
College
St. Petersburg College
Valencia College
Edwin
John
Kristeen
Goolsby
Chapin
Christian
John
Shockley
SRI International
Team 3
Mary
Melanie
James
Gary
Vaness
a
Bruno
Boyd
Duffie
Graham
Daytona State College
Gulf Coast State College
Palm Beach State College
St. Petersburg College
Lawrence
Tallahassee Community College
Carrick
National Association of
Manufacturers
Gardner
Team 4
Ed
Gulf Coast State College
Polk State College
St. Petersburg College
Tallahassee Community College
Team 5
Nancy
Andrea: Ok, now we’ll bring up out ThinkTank software. Basically what we have on the left
side are the 6 buckets. You’ll come into this white box here and type in one strategy at a time.
You’ll notice when you type in a strategy it will be tagged to your team number. After you get
a good bucket full of strategies you’ll pick two. Either yours or another teams and drag it into
the best bucket. If we have 5 teams and each team selecting 2 we’ll have our own version of
David Letterman’s Top 10. You’ll have 20 minutes for each bucket. Once we get our top 10 list
for each bucket, then each one of you will have your own polling device and we’ll elevate the
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top 3. You’ll have the entire list in the Real-Time Record. We will emerge with how many
strategies? Yes, 18. That’s big in scope. In the final activity we’ll identify key next steps and
advisors. You’ll self select into which ever area you can provide the most value. That’s the
finish line, the finished product. You have your new team assignments.
Gary: This is for the sustainability program?
Andrea: Yes. Exactly. Any questions? Ok, we’ll meet you in the Forest Lab.
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Programs/Services
Programs / Services
1. Identify portable industry certifications and training
2. Improve career pathways
3. Targeted outreach
4. Provide need-based training
5. Provide skilled labor training
Best Programs / Services
1. Expand the consortium to include the entire Florida College System.
2. Articulation of more industry certifications
3. Include industry reps to identify additional industry recognized certifications
4. Build an effective business plan that demonstrates value to industry needs
5. Complete repository of face to face, blended, online synchronous, on-line non-synchronous courses
6. Develop educational pathways that support careers in advanced manufacturing
7. Better communication and coordination with industry on elements of certification
8. Identify additional industry recognized certifications that could be added to this work
9. Articulate the career pathway to show viability leading to the creation of additional jobs
Andrea: Please click on bucket 2. Share the top 2 you dragged over.
Team 1 Spokesperson: We chose #8, and that was team 4’s. We felt it was critical. The
other one was #1.
Team 2 Spokesperson: #3, we honor all the ones for the state. #5, that needs to be a
consistent message.
Comment: Ed added a consistent needs assessment so that we are on the right path to
industry needs.
Team 3 Spokesperson: #6.
Team 4 Spokesperson: We were surprised that ours were disappearing. #2, just to do a
better job working with people. Don’t put up road blocks. Better engagement from both sides.
#7, that basically focuses on creating the pathway.
Team 5 Spokesperson: #10, and that ties in with #4, all related to industry buyin to our
programs.
Andrea: Ok, PJ will pull up the polling slide. First, we are going to look at this full list of 10
with fresh eyes. Are there any that are the same and we can combine them?
Comment: 4 and 8.
Andrea: Ok.
Comment: 3 and the new 8.
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Andrea: Ok, let’s combine those. Let’s take another fresh look.
Comment: 7 and 8.
Andrea: Ok, let’s combine those.
Comment: 2 and 4.
Andrea: Ok, any objections?
Comment: Keep it separate.
Comment: The first part says very similar things to #3.
Comment: We don’t want to lose Al’s point, there’s two different things, one we control, the
other is they have to engage.
Gary: 3 and 4 are separate. They are different.
Andrea: Ok, we have 7 items as is. PJ will open the polls. Select 3 in order of priority. This
is weighted. The number you press first will have more weight than the second and then the
third.
Andrea: Ok, survey says? #2, #5, and then there is a tie between 1 and 7. And #3 is right
on the coat tails. Should we advance your top 5? Or revote #1, 3 and 7.
Comment: #2 should be in engage industry.
Andrea: Ok, so now we are looking at 5, 3, and 7. Should we just move those forward?
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Top Three Ideal 3-Year Strategies for Programs/Services
1. Build an effective business plan that demonstrates value to industry
needs
2. Articulation of more industry certifications / identify additional
industry recognized certifications that could be added to this work.
3. Develop educational pathways that support careers in advanced
manufacturing / articulate the career pathway to show viability
leading to the creation of additional jobs.
Comment: Our thought was that the things the Florida grant is doing is developing those
pathways, and what we need to be doing is develop the business plan as far as program
development goes.
Comment: I thought we should be doing what we are not already doing. I thought we were
looking at the new things we should be doing.
Andrea: This is strategies for what we need to do to get us from here to there. I’m hearing
that #2 definitely goes to the engage industry bucket. Do we want to keep the rest?
Comment: I think we need to figure out how to have other institutions be partners with us.
Andrea: Ok, that’s important. Are you all ok with advancing 1, 3, 5, and 7 for our first
category?
Comment: Yes.
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System Administration/Infrastructure
System Administration/Infrastructure
1. Statewide coordinator position needs to be sustained
2. Common online enrollment and registration system
3. Training on the new online system is crucial for successful adoption
4. Sustainable project management
5. Statewide project management
6. Establish a cyclical review process for programs and articulations
Best - System Administration/Infrastructure
1. Need a champion to promote or it will die
2. Implement multiple delivery modalities across FCS
3. Create a best-practice share between all Colleges
4. Create a statewide organization to coordinate and maintain the Florida TRADE program
5. Sustain local project managers
6. Individual coordinator needs to be maintained to promote continued sustainability
7. Establish tracking methods/metrics to measure outcomes.
8. Determine the organization responsible for the consortium after the grant ends
9. To expand NTER to include additional courses
10. Continued access to shared curriculum
11. Formalize consistent collaboration across FCS
Team 1 Spokesperson: #4 and #7.
Andrea: They wanted to share an insider tip. The ones that are not highlighted are the ones
you dragged over.
Team 2 Spokesperson: 2 and 3. As a group we all know what we’re doing and not
duplicating efforts.
Team 3 Spokesperson: 8 and 9. Right now, we’re just focusing on the MMSC, we can’t
sustain on just that.
Team 4 Spokesperson: 5 and 10.
Team 5 Spokesperson: Somebody needs to maintain constant contact with industry so the
programs continue to evolve and not get stagnant.
Andrea: Ok, what can we combine?
Comment: 5 and 6.
Andrea: Ok.
Comment: 4 and 7.
Andrea: Ok.
Andrea: What about 2 and 7? Any objections?
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Comment: They are different.
Comment: They are similar but they are different.
Comment: 7 and 8.
Andrea: Ok.
Comment: 3 and 8.
Comment: Would anyone have an objection to adding an “s” to champion and organizations?
Comment: Ok.
Comment: Change “need” to “identify.”
Andrea: Ok, ready to launch. Please select in order of priority. Ok, you’re top 3 are 4, 6, and
3 with #7 close behind. Should we keep all 4 or just the top 3?
Comment: All four.
Top Four Ideal 3-Year Strategies for System Administration/Infrastructure
1. Create a statewide organization to coordinate and maintain the Florida
TRADE program. / Determine the organizational structure responsible
for the consortium after the grant ends
2. Establish tracking methods/metrics to measure outcomes.
3. Formalize consistent collaboration across FCS to create a best-practice
share between all Colleges
4. Continued access to shared curriculum and expansion of NTER to
include additional courses
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Marketing/Student Recruitment
Marketing/Student Recruitment
1. High school career academies
2. Cost/add value marketing message
3. Give students real life experiences that will show them the real face of manufacturing
4. Increased marketing efforts to target corporate training (and current workers).
5. Create a repository of up to date, living job descriptions to excite future generations about
opportunities
6. Clarify connection between training and jobs
7. Publicize national certifications to employers and students
8. Develop consistent nomenclature for key components of programs
Best - Marketing/Student Recruitment
1. Re-brand manufacturing to alleviate misconceptions and clarify how the industry has evolved.
2. From transcripts to training: credit for relevant military experience.
3. Face to face recruiting---we all recruit
4. Develop a marketing plan that continues unified brand with shared marketing resources.
5. Document and share success stories of participants and employers.
6. Successful students coming back to talk about success
7. Expand the Dream It Do It Campaign
8. Dream it, Do it
9. Expand marketing efforts to current employers and non-traditional students
10. Targeted campaign for academic advisers
11. Community outreach: parents, EDC, job fairs, chambers, employers, etc
12. Celebrate successes
Team 1 Spokesperson: 4 and 5.
Team 2 Spokesperson: We chose 1 to clarify how the industry has evolved. And #2.
Team 3 Spokesperson: We picked expand the dream and do it campaign and #9. That is
one of the most challenging things we do to it today. We need to put more effort into it.
Team 4 Spokesperson: We picked #8 and #9.
Team 5 Spokesperson: We were a combination of 10 and 11.
Team 4 Spokesperson: I’d like to add one more, we need to expand efforts so veteran’s
educational benefits cover non credit training that will lead to a job.
Gary: Maybe we can attach it to #2.
Andrea: Ok, we can include that in next steps instead
of the strategy level.
Comment: 5, 6, and 10.
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Andrea: Ok, let’s launch the polling slide. Ok, the survey says, #1, #5, and #4 and #6 are
tied.
Top Four Ideal 3-Year Strategies for Marketing/Student Recruitment
1. Re-brand manufacturing to alleviate misconceptions and clarify how
the industry has evolved.
2. Document and share success stories of participants and employers. /
successful students coming back to talk about success / celebrate
successes.
3. Develop a marketing plan that continues unified brand with shared
marketing resources.
4. Expand the Dream It Do It Campaign / Dream it, Do it.
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Financial Viability
Financial Viability
1. Manufacturer buy-in to program
2. Cost sharing with manufacturers
3. Access Perkins funding for professional development and
equipment needs
4. Seek other viable financial sources: scholarships & other grant
opportunities
5. Prove success to allow program to sell itself, reflecting return on
investment
6. Offer non-credit at lowest possible cost
7. Seek VA funding for non-credit training programs
8. Seek funding to update course content
Best - Financial Viability
1. Sustain industry certification funding. (Bill 1076)
2. Common system for charging tuition
3. Develop tax credit program for manufacturers that support aligned educational programs.
4. Identify creative state models outside of the traditional credit formula
5. Identify funding sources for instructor training.
6. Lobby legislation to allocate funds for corporate training (to align with Governor's create jobs
initiative).
7. Eliminate programs that markets won't support
8. Strengthening training pipeline from non-credit certification to academic credit to reap two streams of
revenue.
9. Develop corporate partnerships for training
10. Development of co-op tracks
11. Provide tangible rewards to companies who support the program
Team 1 Spokesperson: #1 and #3. If manufacturers are willing to invest in our program
they will get tax credit.
Team 2 Spokesperson: #8 and #9.
Team 3 Spokesperson: We looked at #2 and #4.
Team 4 Spokesperson: #5 and #6.
Team 5 Spokesperson: We were on the same page with most of these.
Andrea: We will bring up the polling slide and we can wordsmith.
Comment: We wrote that one, part of it is educating, but you are also getting them to
support. I would keep it as is.
Andrea: Are there any that we can combine?
Comment: No.
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Andrea: Ok, let’s open the polls. The results are #3, #1, and then there’s energy around the
rest of them. My recommendation would be to revote on the remaining ones.
Andrea: Ok, so then we end up with #5.
Top Three Ideal 3-Year Strategies for Financial Viability
1. Develop tax credit program for manufacturers that support aligned
educational programs
2. Sustain industry certification funding. (Bill 1076)
3. Lobby legislation to allocate funds for corporate / customized training (to
align with Governor's create jobs initiative)
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Engaging Industry
Industry Engagement
1. Increase earlier internship opportunities for the students.
2. Increase the number of manufacturers to participate in corporate/customized training for their current
employees
3. Cooperative labs with manufacturers
4. Develop mentoring manufacturing pipelines
5. Engage more companies with the understanding that we can meet their skill development and
training needs in return for job placement
Best - Industry Engagement
1. Increased engagement with employers (i.e. certifications, internships, advisory committees, etc.
2. Consistent application of manufacturing cafes across the consortium to generate manufacture
partnership.
3. Engaging manufacturing community to provide equipment for hands-on training (fits under this
category because it builds a direct tie/investment into the student's success).
4. Encourage industry partners to embed industry certifications in hiring and promotion practices.
5. Preferences to industry certification of hiring and promoting opportunities
6. Quantify training and certification ROI and success stories.
7. Educate the manufacturer about the career pathways and certification programs.
8. Business to business to college mentoring programs
9. Get the right people in the conversation
10. Strengthen relationship with regional manufacturing associations.
Team 1 Spokesperson: #4 and #6.
Team 2 Spokesperson: #2 and #3. We thought some people are going to say this belongs
in finance but it doesn’t. This is an engagement to tie them to the students to help them
succeed.
Team 3 Spokesperson: Business to business, and get the right people in the conversation.
Team 4 Spokesperson: 10 and 11.
Team 5 Spokesperson: 5 and 10.
Andrea: Are there any combinations?
Comment: 5 and 4.
Andrea: Any others?
Comment: 1 and 4.
Andrea: Any objections? Ok. Let’s put 1 after 4.
Comment: 7 and 8.
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Andrea: Ok, let’s select 3 in order of priority. #3, #5, #2.
Top Three Ideal 3-Year Strategies for Financial Viability
1. Encourage industry partners to embed industry certifications in hiring
and promotion practices/ preferences to industry certification of hiring
and promoting opportunities / Increased engagement with employers
(i.e. certifications, internships, advisory committees, etc.
2. Educate the manufacturer about the career pathways and certification
programs
3. Engaging manufacturing community to provide equipment for handson training (fits under this category because it builds a direct
tie/investment into the student's success)
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“Other”
“Other”
1. 5 buckets are enough
2. Buy in by Council of Presidents
3. Industry and institutional liaison at the local level
4. Governor/State support is critical
5. Standardize relationship and program administration/process with regional workforce boards and
WorkSource Florida.
6. Collaborate with other consortia (biosciences and harper cc n)
7. Identify non-public funding sources for program support.
8. Establish a cyclical review process for programs and articulations (Continuous improvement).
9. We concur with #1
Team 1 Spokesperson: We chose #5, #7, and #9.
Team 2 Spokesperson: We were very much in alignment with 5 buckets was truly enough.
Ed suggested a more consistent program review.
Comment: Ed also said bringing all the programs together.
Team 3 Spokesperson: We were very bad and didn’t add any.
Team 4 Spokesperson: #6 and #1.
Team 5 Spokesperson: We had #2, #3, and #4.
Andrea: Ok, let’s do our final polling activity. Can we combine any of these?
Andrea: Ok, let’s launch the voting slide. Please select 3. Alright we have #7, #6, and #4.
Gary: Let’s have the next 2 also.
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Top Five Ideal 3-Year Strategies for “Other”
1. Establish a cyclical review process for programs and articulations
(Continuous improvement)
2. Identify non-public funding sources for program support
3. Standardize relationship and program administration/process with
regional workforce boards and WorkSource Florida
4. Industry and institutional liaison at the local level
5. Governor/State support is critical
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Identifying our Next Steps/Advisors to mobilize our Ideal 3-Year Future!
Identify Tactics/Advisors to mobilize each of the Strategies:
2:30pm
–
3:30pm





System Administration/Infrastructure
Marketing/Student Recruitment
Financial Viability
Industry Engagement
“Other”
Highlights, Wrap-Up and Next Steps
Andrea: You are in charge of your destiny for the rest of the afternoon. You can select which
of the six areas you would like to contribute to. Pick which one you want to contribute next
steps and advisors. For each strategy go to the third column and capture the next step, add
next steps and advisors. This gives us some mobilization of the strategies. Any questions?
Best Programs/Services
1. Expand the consortium to include the entire Florida College System.
 Identify colleges not currently involved and contact name and info of appropriate Dean or VP.
Gary Graham
2. Build an effective business plan that demonstrates value to industry needs
 Contact Pat or Jim
3. Articulation of more industry certifications / identify additional industry recognized certifications that
could be added to this work
 Review listing of FL DOE approved industry certifications to determine what additional
certifications should be added. D Rivett
4. Develop educational pathways that support careers in advanced manufacturing / articulate the career
pathway to show viability leading to the creation of additional jobs
Best - System Administration/Infrastructure
1. Create a statewide organization to coordinate and maintain the Florida TRADE program. / Determine
the organizational structure responsible for the consortium after the grant ends
 Leverage Manufacturing TDI, MAF-CAME, Florida TRADE, and MEP(?) to get to a common
statewide admin entity. (Eric Roe)
2. Establish tracking methods/metrics to measure outcomes.
 Work with FL DOE on data availability and access.
 Determine required documentation (ind. cert.) - tie in with efforts underway due to SB1076
 Tie in to data discussion with E.T. Forum (Rick Frazier / Brad Jenkins)
3. Formalize consistent collaboration across FCS to create a best-practice share between all Colleges
 Establish Adv. Mfg. track/conf for collab at the FAC annual conf.
 Share best practices for content creation across the consortium. (SRI - John/Omur)
4. Continued access to shared curriculum and expansion of NTER to include additional courses
 Use the NTER platform to support shared content and delivery -where appropriate. (SRI John/Omur)
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Best - Marketing/Student Recruitment
1. Re-brand manufacturing to alleviate misconceptions and clarify how the industry has evolved.
 Increase manufacturer's high school adoptions.
 Stakeholders identify enticing elements of manufacturing to brand (technology, salary, working
conditions, benefits, stability). Champions: Colleges meet with key manufacturing employees
 Develop a documented process to consistently apply the new brand. - Margie Burnham
2. Develop a marketing plan that continues unified brand with shared marketing resources.
 Develop a documented process to consistently apply the new brand.
3. Document and share success stories of participants and employers. / successful students coming
back to talk about success / celebrate successes
4. Expand the Dream It Do It Campaign / Dream it, Do it
 Increase manufacturing high school adoptions and plant tours. Champions: June Wolf (state
level), College Presidents (local level), Al Stimac (Manufacturers at a local level).
 Stakeholders identify enticing elements of manufacturing to brand (technology, salary, working
conditions, benefits, stability). Champions: Colleges meet with key manufacturing employees
 Develop a documented marketing process to consistently apply the new brand. Champion: Al
Stimac
Best - Financial Viability
1. Develop tax credit program for manufacturers that support aligned educational programs.
2. Sustain industry certification funding. (Bill 1076)
3. Lobby legislation to allocate funds for corporate / customized training (to align with Governor's create
jobs initiative).
 Greg Haile - Broward College 954-201-7409
 Greg is for #3
 Greg can also server #2
 We propose Gary Graham to appoint someone for #1
 Include Bill Maloney from Valencia as contact for Florida College System Lobby Group.
Best - Industry Engagement
1. Encourage industry partners to embed industry certifications in hiring and promotion practices/
preferences to industry certification of hiring and promoting opportunities / Increased engagement
with employers (i.e. certifications, internships, advisory committees, etc.
2. Educate the manufacturer about the career pathways and certification programs.
 Joe Gorham IRSC- Develop presentation for Manufacturers and affiliated Organizations
3. Engaging manufacturing community to provide equipment for hands-on training (fits under this
category because it builds a direct tie/investment into the student's success).
 Manufacturing Café - Margie Burnham
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Best - “Other”
1. Establish a cyclical review process for programs and articulations (Continuous improvement).
 Convene program folks to establish calendar for review.
2. Identify non-public funding sources for program support.
 Convene a resource development group that can start to identify corporate and private funds.
 Identify the resources necessary for sustaining programming.
 Engage industry partners to help identify additional resources that they may have available.
3. Standardize relationship and program administration/process with regional workforce boards and
WorkSource Florida.
 This would need legislative support
4. Industry and institutional liaison at the local level
 Each coordinator will need to look at how their institution will sustain their positions. If their
program is not self-sustaining look to those who are and replicate the model so there is little cost
to the college.
Andrea: Welcome back to Tropics. Alright, we are going to reconvene just for a moment. I’m
going to share with you what a Real-Time Record looks like. On Monday, in the afternoon we
will send you a link to the Real-Time Record. You scroll down and you will see the set up this
morning. You will also see everything that landed on the whiteboards. We captured your
pictures throughout the day. If you scroll down, you’ll see the magazine covers that you
created. We will also reinforce the 2016 themes. Jonathan’s artwork will be included. All of
the brainstorming will also be there, nothing gets lost. All the spirited voting slides are there
too. For each strategy, you’ll see the next steps and advisors too. Give yourselves a hand.
Jonathan: I heard the word revolution and I thought we’d start there. It’s being supported
by this great education system that is made up with funding and others stuff, resources
sharing. Then there’s this Florida trail that shows manufacturing coming from other places,
even China looking over. On this side basically this is where we shared, just in time training,
portable credentials, surrounded we have the strategies in red and the tactics in purple.
Applause!
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Andrea: Any closing comments?
Dr. Patricia Hanrahan: Mainly, I want to thank each one of you for coming today
for the huge amount of effort you put in today. How many of you signed up as an
advisor for a strategy? Awesome. Ok. It’s possible in the follow up we may call on
you for more information. This session is really just the beginning in terms of a
business model that will sustain this program. It has to be sustainable which means
cost effective and market driven. You will see the plan. Thank you again for the participation.
Have a safe trip home.
Comment: You have a date of February 5th?
Dr. Patrician Hanrahan: That’s the President’s Council.
Andrea: Happy Friday. Safe travels.
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