UNIT –II
Presented By
Senthil kumar.N
TODAYS discussion
 Review of last class
 Misbehaviour, types, management intervention
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MISBEHAVIOUR
 According to Macmillan dictionary
 Bad behaviour or behaviour that offend other people
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MISBEHAVIOUR
INTERPERSONA
L BEHAVIOUR
INTRAPERSON
AL BEHAVIOUR
PERFOMENC
E
BEHAVIOUR
1.Sexual
harassment
2.Violence
3.Discriminat
ions
1.Cyber
slacking
2.Social
learning
3.absenteeism
1.Substance
abuse
2.fraud
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PROPERTY
MISBEHAVIO
UR
1.Theft
2.Sabotage
3.espionage
POLITICAL
MISBEHAVI
OUR
1.Impression
management
2.favoritism
4
SEXUAL HARASSMENT
 Unwelcome advances, requests for sexual favors and other
types of verbal physical abuse
 It is a form of aggression and unethical behaviour
 It is not only misbehavior but also illegal
 Sexual harassment occurs because of power difference
 Harassed employees can file claims for defamation
 Joking, singing. Bantering, bad signals are some of the
sexual harassment
 It creates job dissatisfaction
 Any organization support this type of misbehaviour and
loss its goodwill and reputation
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AGGRESSION
 Aggression in work setting this is behavior that brings
harm to others
 It affects psychological as well as physical injury
 There are two types
1.psycial aggression
2.verabal aggression
Physical forms of aggression are pushing, slapping and fists
Verbal aggression in the form of words, gossip and rumors.
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AGGRESSIVE
 Generally males are more aggressive than female
employees
 It can occurs between colleagues, customer and
management.
 Aggression of the employees due to poor management
observation
 It increased pressure for more productively and longer
work hours
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BULLYING
 Bullying is defined as reputed actions that are directed to
another worker that are unwanted
 It create unpleasant situation in the work place
 Manager often uses the words, your performance is not
fair, and you will be punished
 Bullying enhances labour turnover and absenteeism
 The manager handle particular employee roughly
continuously without any reason
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FRAUD
 Fraud is defined as intentional act it receiving or
misrepresenting in order to induce another individual or
group to give up something of value
 There is no discrimination in manager and non matters for
fraud
 Research studies suggest that more dissatisfied employee
and non motivated individual will be to engage in fraud
 Fraud is a combination of motivation and opportunity
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SABOTAGE
 Sabotage
involves damaging or destroying
an
organization's colleagues, equipment, data or workplace
 It is extreme for violence. This type of misbehavior is
small form of revenge
 In sabotage people destroy the person’s career, progress
and reputation
 In sabotage people destroy the data, office files and
running machines
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THEFT
 Theft is defines as the unauthorized taking consuming or
transferring of money or goods owned by an organization
 Theft may be data, information and intellectual property
 It includes terms such as stealing, misappropriation, grand
theft and embezzling
 Organization conduct honesty and integrity tests at the
time of interview and then select the candidates for their
job
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MANAGEMENT INTERVENTION
 Management interventions are the actions taken by
mangers to prevent, control or respond to harmful
misbehaviour
 Selection of employee
 Training and counseling
 Working environment
 Ethical behaviour award
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SELECTION OF EMPLOYEE
 The organization conduct
honest test at the time of
interview and then select the suitable candidate for the job.
The management carefully screens to hire risky
individuals
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TRAINING AND COUNSELING
 The organizations are conducted counseling programes
and change the negative attitude of the employees
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WORKING ENVIRONMENT
 The management create pleasing working environment
reduces consequences of misbehavior, fair compensation
increase a job satisfaction. It reduces negative attitude of
the employees
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ETHICAL BEHAVIOUR AWARD
 Introduce into the company’s performance evaluation,
promotion and merit pay decisions. Ethical behaviour
criteria for each employee, illustrating that ethical
behaviour is considered to be important and part of the
organization’s reward system.
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THANK YOU,,,,,
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