University of St. Thomas, Minnesota UST Research Online Entrepreneurship Faculty Publications Entrepreneurship 4-1-2010 From Rational to Wise Action: Recasting Our Theories of Entrepreneurship Laura C. Dunham University of St. Thomas, Minnesota, lcdunham@stthomas.edu Follow this and additional works at: http://ir.stthomas.edu/ocbentrpub Part of the Entrepreneurial and Small Business Operations Commons Recommended Citation Dunham, Laura C., "From Rational to Wise Action: Recasting Our Theories of Entrepreneurship" (2010). Entrepreneurship Faculty Publications. Paper 27. http://ir.stthomas.edu/ocbentrpub/27 This Article is brought to you for free and open access by the Entrepreneurship at UST Research Online. It has been accepted for inclusion in Entrepreneurship Faculty Publications by an authorized administrator of UST Research Online. For more information, please contact libroadmin@stthomas.edu. From Rational to Wise Action, Page 1 FROM RATIONAL TO WISE ACTION: RECASTING OUR THEORIES OF ENTREPRENEURSHIP Published: Journal of Business Ethics, 2010 From Rational to Wise Action, Page 2 FROM RATIONAL TO WISE ACTION: RECASTING OUR THEORIES OF ENTREPRENEURSHIP Abstract In this paper, I argue that if we challenge some tacit assumptions of narrow rationality that endure in much of entrepreneurial studies, we can elevate entrepreneurial ethics beyond mere external constraints on rational action, and move toward fuller integration of ethics as an intrinsic part of the process of value creation itself. To this end, I propose the concept of practical wisdom as a framework for exploring entrepreneurial decision-making and action that can broaden the scope of our research to recognize entrepreneurship as an inherently normative enterprise. Specifically I suggest that a framework built upon a concept of practical wisdom enables us to adopt a richer and more complex view of entrepreneurial decision-making that is well suited to the dynamic and uncertain context of entrepreneurship. Further, this framework enriches our view of entrepreneurial ethics to include consideration of the personal character, values and purpose of the entrepreneur. By examining entrepreneurship through a lens of practical wisdom, we can open up new avenues of fruitful inquiry for scholars of entrepreneurship. Category: Small Business, Entrepreneurship and Social Enterprise Key Words: o Entrepreneurial decision-making o Rational choice o Wisdom From Rational to Wise Action, Page 3 Introduction There have been widespread calls within the business ethics literature for a fuller integration of the ethical and moral aspects of value creation into our conceptualizations and examinations of that process (for example, Donaldson, 2003; Harris and Freeman, 2008; Wicks and Freeman, 1998). These calls have been for more than simple recognition of the potential ethical consequences of creating new value through trade and entrepreneurship. Rather, Freeman (1994) and others (for example, Wicks, 1996) have proposed that progress in the field of business ethics depends on a rejection of the “Separation Thesis,” that is, a rejection of the idea that ethics can be usefully studied separately from the business context and then later applied externally to business activities. Such theorizing results in “a narrow view that cannot possibly do justice to the panoply of human activity that is value creation and trade, i.e., business” (Freeman, Wicks and Parmar, 2004, 364). Thus, real progress can only be made when we recognize and begin to address the necessary and significant role ethics and values play in business (Freeman, 1994). In this paper, I address these issues within the context of entrepreneurship. Others have noted that entrepreneurship is a particularly rich context in which to examine the role of ethics (e.g., Dees and Starr, 1992; Hannafey, 2003) given the many ethical tensions that can arise during the pursuit of entrepreneurial opportunities. I would take this one step farther. Following Freeman (1994) and others cited above, this paper rejects the Separation Thesis and begins with the assumption that entrepreneurship is an inherently ethical enterprise, that ethics and values are necessarily and significantly involved in carrying out the entrepreneurial act, whether the entrepreneur is fully aware of them or not. While this is, of course, true in all areas of human action, to greater or lesser degree, the heightened role of ethics in entrepreneurship is rooted in From Rational to Wise Action, Page 4 the creative nature of entrepreneurial action, as entrepreneurs seek to bring into existence new products and services for which there has not previously been a market (Venkataraman, 1997). It is in the pioneering and innovative efforts required to see new possibilities, to build new organizations for pursuing those possibilities, to form new communities of stakeholders to sustain these ventures, and to shape new beliefs about value that entrepreneurs find themselves continually weighing decisions fraught with ethical content and implications ( McVea, 2007). From this perspective, although there has been a recent growth of interest in entrepreneurial ethics (see, for instance, special editions of Business Ethics Quarterly, 2002, and Journal of Business Venturing, 2009), much remains to be done to fully integrate normative ethics directly into our theories of decision-making within the entrepreneurial context. In this paper, I argue we have not fully integrated normative ethics because the Separation Thesis remains rife in the literature. This in turn, I argue, has its roots in assumptions of rational choice theory that continue to subtly but significantly influence much of the scholarly work in the field of entrepreneurship. To suggest that entrepreneurial studies must challenge some traditional assumptions of neoclassical economics may strike some as odd or misinformed. Indeed entrepreneurship scholarship has made immense progress over the past few decades precisely by challenging many of the narrow assumptions of the neoclassical model, building on the criticisms from the Austrian school (for instance, Hayek, 1948; Kirzner, 1979; Mises, 1949), and as a result fleshing out more dynamic and realistic theories of value creation and business formation. However, despite these advances, there are a number of areas where theoretical progress has stalled in the face of empirical findings. While there might be other explanations, this paper proposes that one significant barrier to progress is the persistence of neoclassical assumptions of rationality. In From Rational to Wise Action, Page 5 particular, I argue that the subtle influence of rational choice theory impedes our efforts in integrating ethics into entrepreneurial theories beyond their role as external constraint on selfinterested rational action. 1 This has effectively cut off scholars from important areas of inquiry into the positive role of ethics as a driver of entrepreneurial character, purpose, motivations, processes and stakeholder relationships. Just as the Impressionists pushed the boundaries of art, so too have entrepreneurship scholars broken through many of the conventions of neoclassical economics. However, the Impressionist painters were limited in their ability to explore art as human expression because, despite their successful revolution over the restrictions of the classical school, they still retained the assumption that art was a representation of nature. The subsequent generation of Modernists could only make significant progress in exploring art as human expression when this central assumption was broken. So too, this paper proposes, we can only overcome the Separation Thesis and make progress in exploring entrepreneurship as a moral endeavor if we challenge what remains of rational actor assumptions and replace them with a broader and richer conception of entrepreneurial decision-making. Specifically I suggest that viewing entrepreneurial decision-making through the lens of practical wisdom enables us to adopt a richer and more complex perspective that is well suited to the dynamic and uncertain context of entrepreneurship and that greatly broadens our conceptions of the role of ethics in the value creation process. Such a move entails re-orienting our notion of entrepreneurial action away from one that emphasizes maximizing behavior on a single financial dimension toward one that fully embraces the complexity of the decision contexts in which entrepreneurs operate, that places consideration of ethics, human purposes, character and values in a central position, and that thoroughly integrates rich ethical analysis and reflection into entrepreneurial decision-making. From Rational to Wise Action, Page 6 While the traditional model of rational action has greatly aided our examination of the ways in which societies achieve the efficient allocation of scarce resources, it is less well suited to an examination of the processes through which individuals act both strategically and ethically to bring new and valuable economic artifacts into existence. By reframing the way we think of entrepreneurial decision-making, a wisdom-based view of entrepreneurship can help open up new avenues of fruitful inquiry for scholars of entrepreneurship. The paper will begin by developing a definition of rational action that will serve as the basis for discussion in this paper. Second I will try to illustrate that, despite the insights we have gained by challenging many other aspects of the neoclassical approach, narrow assumptions of rationality persist. These assumptions, I argue, block our progress, particularly in the area of ethics. By way of illustration, I will examine the ways in which rational choice theories have influenced research inquiry and theorizing within a particular stream of research on entrepreneurial opportunity recognition. The purpose here is to show that, despite many departures from the neoclassical paradigm, assumptions of rationality continue to remain embedded within the entrepreneurship literature, and with significant effects. I will then explore the possibility of viewing entrepreneurial decision-making through the lens of wisdom and close by addressing the implications for the field, suggesting new avenues of inquiry built on a richer view of entrepreneurial action with ethics at its core. Defining the rational actor Before proceeding, it is important to begin with the definition of rational action which will guide this discussion. As a construct of human behavior and decision-making, rational choice theory has been subject to many interpretations and much debate. It would be easy enough in this paper to draw up a straw man model of rational choice as a convenient target for From Rational to Wise Action, Page 7 criticism. The purpose here, however, is to take into account those criticisms of the model already received and focus instead on those elements of rational choice that are widely accepted among all the competing camps of rational choice theorists. In his review of the controversies surrounding rational choice theory, Opp (1999) has found it useful to divide the competing camps of rational choice theorists into those that advocate what he calls a “narrow version” and those that argue for the superiority of a “wide version” of rational choice theory. The narrow version, although still in common usage in mainstream economics, has been the source of the greatest controversy. According to Opp, advocates of the narrow version have argued that the kinds of preferences and constraints incorporated into the model should be strictly limited (and these limitations are discussed in greater detail in subsequent passages of this section). Advocates of the wide version, on the other hand, have sought to expand the kind of assumptions underlying rational choice models, including beliefs, altruism, norms and social sanctions in explaining behavior. For instance, proponents of the wide version have sought to incorporate a range of motivations and preferences that go beyond assumptions of purely egoistic preferences central to the narrow version: “A proponent of the wide version does not deny that the assumption of egoistic preferences is useful for various explanatory problems, but claims that it should not be assumed a priori that altruistic preferences are entirely irrelevant” (Opp, 1999, 172). Despite these kinds of differences between the various camps, Opp has identified what he terms the “core assumptions” (Ibid, 173) of rational choice theory, shared by all its theorists, and these will serve as the reference points for the model of rational action which will drive the discussion in this paper. According to Opp, there are three universally accepted components of rational choice theory. They are: From Rational to Wise Action, Page 8 “Preference proposition: individual preferences (or goals) are conditions of behaviors which are instrumental in satisfying the respective preferences. Constraints proposition: Anything that increases or decreases the possibilities of an individual to be able to satisfy her or his preferences by performing certain actions (i.e., opportunities or constraints) is a condition for performing these actions. Utility maximization proposition: Individuals choose those actions that satisfy their preferences to the greatest extent, taking into account the constraints.” I shall take each of these in turn. The preference proposition Rational choice theorists universally agree that the rational actor is a goal-oriented creature. Further, they depict the actor as guided by a well-ordered, stable set of preferences that enables him or her to compare alternative choices and select the alternatives that best help achieve those goals. Where the two camps depart is in their characterization of those preferences. “The narrow version holds that individuals have egoistic preferences: they are selfish in the sense of being interested only in their own welfare… However, advocates of the wide version recognize a diversity of human preferences in different societies and at different historical periods, which govern human behavior” (Opp, 1999, 173-4). This is an important source of contention and one that must be resolved adequately in order to justify the choice of the components which will go into the model used as the basis of discussion in this paper. The debate between the two camps has been primarily focused on two From Rational to Wise Action, Page 9 questions: whether models of rational choice can incorporate the actor’s interest in others’ welfare, and whether these models can incorporate other norm-guided preferences, i.e. whether rational actors can act altruistically or otherwise morally. Proponents of the wide version have argued that the narrow version’s conception of man runs counter to the basic facts about human behavior, that humans do in fact make decisions through which they seek to benefit others and to abide by a set of moral and other norms. The critics of the wide version, however, have attacked this argument by pointing out the essentially tautological nature of the wide version. In moving from a conception of action that draws upon a limited and clear-cut set of explanatory factors (e.g., egoistic motivations), as is the case in the narrow version, to one that accommodates the full range of human motivations, these critics charge the wide version with becoming empty. As Etzioni (1988) puts it, “From a methodological viewpoint, the all-inclusive expansion of the concept of utility violates the rules of sound conceptualization. Once a concept is defined so that it encompasses all the incidents that are members of a given category (in the case at hand, the motives for all human activities), it ceases to enhance one’s ability to explain” (p. 27). While the debate on this topic has been extensive (see Green and Shapiro, 1994, for a review) and is yet far from settled in the literature, we can resolve it for the purposes of this paper by settling on the one point of agreement between theorists. Whether a proponent of the narrow or wide version, rational choice theorists universally depict the actor as ultimately selfinterested in the narrow sense, albeit not necessarily selfish. This means that the self-interested, rational actor is governed by a utilitarian 2 compass wherein even altruistic or other norm-guided behavior is pursued for the actor’s pleasure (Etzioni, 1988; Opp, 1999). In other words, even “a monk who lives in order to help people may not be selfish, i.e., egoistic, but self-interested, because increasing the welfare of others maximizes his utility” (Opp, 1999, 173). Thus in From Rational to Wise Action, Page 10 specifying the preference proposition that will serve as the basis of discussion in this paper, I will draw upon the points of agreement between rational choice theorists and incorporate the following elements: − Rational actors are goal-oriented, focused on objectives that are selfinterested in nature − They are guided by stable and well-ordered sets of preferences − They are driven by utilitarian calculations The constraints proposition In the narrow version, rational choice theorists limit the consideration of constraints to such “tangible” factors (Opp, 1999) as income, prices and legal and economic incentives. Further, they assume all agents have access to perfect information and, relatedly, that the constraints placed upon the individual actor are “objective” (Opp, 1999) in nature, accurately perceived and deliberated upon by the actor. Proponents of the wide version take issue with each of these assumptions. Of particular note is the work that has been done by various theorists to critique and modify the second two of the above-stated assumptions. Perhaps the best known work done in that area has been that of Herbert Simon, who coined the term “bounded rationality” to describe the various cognitive limitations at work in human agents during the decision-making process. Simon never doubted that human decision-making--certainly within organizations, his area of focus--was intendedly rational (Augier, 2001). However, he helped move the fields of economics and other behavioral sciences away from a model of rational action rooted in a notion of “substantive rationality” (or the concept of objective rationality that had been the mainstream approach in economics) to one based on a notion of “procedural rationality,” that is, intendedly rational but marked by the need From Rational to Wise Action, Page 11 for humans to accommodate the cognitive limitations by which they are constrained (Simon, 1976). Hence, in the model of rational action that will drive the argument in this paper, I will draw upon the following assumption: − Rational actors are intendedly rational, pursuing a procedurally rational decision-making process Utility maximization proposition There is little or no debate over this assumption among rational choice theorists. By equating rationality with maximizing behavior, both narrow and wide theories assume that actors enter situations with a firm goal to optimize their own position. Whether the utility they seek to maximize is characterized as pleasure, happiness or some other measure for overall well-being, a central premise of the theory is that rational actors seek to maximize one stable, overarching utility or “mono-utility” (Etzioni, 1988; see also Lindenberg, 1983; Margolis, 1982). This position implies that all choices they face can be characterized by some uniform, quantifiable value that allows the actor to reliably rank order the options and select among them. Hence in the model put forward in this paper, I will assume: − Rational actors are utility maximizers, focused on a single, overarching utility Table 1 – A Summary of the Rational Actor Model Qualities of Rational Actors − Goal oriented − Self-interested and utilitarian From Rational to Wise Action, Page 12 − Guided by stable, well-ordered preferences − Utility maximizing − Procedurally rational Having defined the model of rational action which will be the focus of this paper, I will now turn to an examination of the ways in which the model continues to exert an influence on the study of entrepreneurship. Rational action and research on opportunity recognition In this section, I will argue that assumptions of rationality remain influential in the field of entrepreneurship. Such a statement is clearly one that invites controversy. As pointed out earlier, the field of entrepreneurship has risen up, in part, as a corrective to the inadequacies of neoclassical treatment of entrepreneurial action. My point is that, although our approaches to entrepreneurship are indeed much richer than the neoclassical approach, assumptions of neoclassical rationality remain tacitly embedded within much of the work being done in the field. And those tacit assumptions have played a powerful role in defining the important research questions to be studied within the entrepreneurial process, in bounding the range of possible hypotheses to be tested, and in determining the methods deployed to study the phenomenon. The result has been that in a number of important areas of the entrepreneurial process, theoretical progress has stalled in the face of empirical findings. This is particularly true in the area of entrepreneurial ethics, where models of rational action provide inadequate foundations for meaningful inquiry, often limiting the normative aspects of the process to mere ethical constraints on entrepreneurial action. This means important and interesting research questions From Rational to Wise Action, Page 13 about the positive role of ethics have been neglected, such as the role of virtues in the formation of professional character, the role of values in defining entrepreneurial purpose and motivation, the role of moral identity in influencing the entrepreneurial mission, and the role of shared values in stakeholder network formation. For illustrating the limitations to an approach built on assumptions of neoclassical rationality, there is perhaps no better area to explore than the recent stream of research being conducted on entrepreneurial “opportunity recognition.” The ability to identify or develop new value-creating opportunities in the market has been widely recognized as a central aspect of the entrepreneurial process (e.g., Kirzner, 1979, 1985, 1997; Schumpeter, 1934; Stevenson et al. 1985; Venkataraman, 1997). It is also a stage of the process in which significant ethical concerns can arise (Dees and Starr, 1992; XXXX, 2008 3), as entrepreneurs navigate the complexities and uncertainties of bringing “new-to-the-world” products and services into fruition. Thus, it would seem an important area of focus as well as one that requires an underlying model of human behavior capable of accommodating the ethical aspects of entrepreneurial behavior. Kirzner and early research on opportunity recognition I argue here that opportunity recognition is a stream of research that has been strongly influenced by theories of rational choice since its inception. Kirzner (1979, 1985, 1997) was one of the first to articulate the role of opportunity in the entrepreneurial process. For him, the discovery of opportunity represents the core act of entrepreneurship. In developing his theory of entrepreneurial “alertness” and opportunity “discovery,” Kirzner builds directly upon the foundations of rational choice. His entrepreneur is a goal-oriented utility maximizer, motivated by promises of financial gain. Driven by this goal, Kirzner’s entrepreneur is quick to recognize inefficiencies in the market, to discover “unexploited opportunities offered by existing conditions but also, and especially so, by those to be created by future conditions” (1985, p. 7). Kirzner’s From Rational to Wise Action, Page 14 entrepreneur is no innovator, creating radically new products, services or markets; rather he is an arbitrageur, scanning for the errors of others, for new information that he can deploy to his own advantage (1979, 149). He casts no moral judgment on these errors/potential opportunities; rather, he is merely a reader of his environment, focused on the task of finding information about existing, but as yet undiscovered, profit opportunities. Thus the environment and the opportunities embedded within it are givens – objective phenomena--which cannot be created and need not be ethically evaluated by the entrepreneur, only discovered and exploited. Ethical concerns that arise due to the processes, stakeholder relationships and consequences involved in discerning and exploiting these opportunities are outside the theory. Given Kirzner’s influence, it is unsurprising that the subsequent research is strongly rooted in the rational actor tradition. Even as research in the area has expanded to incorporate aspects of social context, relationships and cognitive approaches not addressed by Kirzner, the grounding in assumptions of rationality remain clear. In the remainder of this section, I will look at three particular areas in which assumptions of rationality have influenced the study of entrepreneurial opportunity recognition and have led to less than satisfying theoretical results, thus seeming to suggest opportunities for exploration using alternative theoretical lenses. These three areas include the motivators, cognitive processes and social relationships involved in opportunity recognition. Rational action and entrepreneurial motivations In each of these areas, the individual as autonomous, goal-driven decision-maker remains the unit of analysis. Another requirement of rational actor is met in the implicit reference to utility maximization, focused on a single, over-arching utility, as driving motivator behind opportunity recognition. The research regularly characterizes opportunities as those vehicles promising economic return to entrepreneurs. While this might seem an uncontroversial choice, it From Rational to Wise Action, Page 15 assumes the primacy of financial gain over all other motivators and excludes from consideration those ventures pursued for other normative reasons. For instance, while research in entrepreneurial motivations remains fairly undeveloped (Shane, Locke and Collins, 2003), studies have indicated that entrepreneurs often pursue their opportunities for multiple and sometimes conflicting reasons, such as desire for achievement, need for independence, and passion for a particular idea While it seems logical to assume that even these ventures are only pursued if the entrepreneur believes they are economically viable, they are clearly not always pursued primarily for that reason. An interesting example from the research helps clarify the point. In seeking to explore the role of social networks on opportunity recognition, Singh et al. (1999) discarded responses from 16% of their sample of entrepreneurs (47 out of 308 returned surveys) because they failed to agree with the model of opportunity recognition presented at the start of the survey. That model sought to distinguish between entrepreneurial ideas and opportunities, the latter being distinguished by their ability to generate economic return. In discarding those responses that failed to concur with that distinction, the authors could be seen as biasing the responses toward a focus on utility maximization. It is not surprising then that the field has only recently begun to turn theoretical attention to the increasing occurrence of social entrepreneurship, that entrepreneurial activity focused on creating social value, rather than founder or shareholder wealth (e.g., Dees and Anderson, 2003; Austin, Stevenson & WeiSkillern, 2006). Rational action and entrepreneurial cognitions Assumptions of dominant rationality also pervade an emerging body of work on the cognitive processes through which entrepreneurs are able to identify new opportunities (see Mitchell et al. 2004, or Forbes, 1999, for an overview of this literature). To be sure, these studies have typically found that entrepreneurs deviate significantly from purely rational models of From Rational to Wise Action, Page 16 decision-making when assessing the opportunities they have identified, due to the cognitive limitations inherent to bounded rationality. Much of this work has, in fact, set out to explore the variety of cognitive biases and heuristics that mark the entrepreneurial thinking process. Nonetheless, in their depiction of a goal oriented, utility maximizing individual, that literature characterizes the entrepreneur as following an ostensibly, if boundedly, rational path. While an extensive review of the empirical findings is beyond the scope of this paper, some examples can help illuminate the point. One particular stream regards the role of risk perception and risk-taking on the part of entrepreneurs. Assessing the risks associated with new venture launch is an important aspect of opportunity recognition and evaluation (e.g., Venkataraman, 1997). It has been noted often that pursuing new opportunities is highly uncertain and risky, and yet entrepreneurs regularly act despite those risks. Assumptions of bounded rationality have led theorists to two possible explanations of entrepreneurial behavior in the face of such risks. One explanation is as follows: entrepreneurs do indeed perceive the high risks involved in starting new ventures around the opportunities they have identified. However, they have a higher propensity for taking risks--what looks risky to us does not look so risky to them. In other words, they are less risk averse than the rest of us and hence it does not violate the dictates of bounded rationality to continue to pursue new opportunities. Unfortunately, this explanation does not hold up in the face of empirical evidence. Research has fairly consistently shown that entrepreneurs do not differ significantly from other members of the population in terms of their propensity to take risks (Low and MacMillan, 1988). So where does that lead researchers? To explanation number two. That explanation states that entrepreneurs do not perceive the risks associated with their ventures due to their cognitive approach. Theorists have argued that entrepreneurs tend to rely upon various biases and From Rational to Wise Action, Page 17 heuristics that cause them to underestimate the risk when evaluating a new opportunity. Busenitz and Barney (1997), for instance, found that entrepreneurs were more likely to engage in overconfidence or representativeness errors than managers in established businesses. Similarly, Palich and Bagby (1995) found that entrepreneurs tend to view their situations more positively and to underestimate the risks involved. In another study, Simon and his colleagues (1999) found support for the previous studies and also found an increased susceptibility to “illusions of control,” a bias that causes entrepreneurs to believe they can master situations over which, in actuality, it is likely they have little or no control. Hence, due to cognitive limitations, it remains within the realm of bounded rationality to view new opportunities more positively. Such approaches fail to consider a third perspective--that entrepreneurs see and fully understand the risks involved with the opportunities they have identified, but decide to proceed anyway. While such a perspective is not consistent with assumptions of rationality, a theory of human behavior that encompasses normative considerations could provide important insights. We need only look at some other empirical work focused on high-risk behavior. For instance, in a variety of studies seeking to explain rescue activities to save Jews from Nazi persecution, normative, personal values-based considerations, unsurprisingly, figured strongly. Rescuers felt so strongly that it was the right thing to do, that issues of risk became dwarfed (see review of studies in Opp, 1999). Within the context of entrepreneurial start-up, normative considerations-e.g., a strong belief in the goodness of the venture’s purpose, a desire to solve a pressing problem, an interest in pursuing activities that reflect the entrepreneur’s search for the good life, a vehicle through which the entrepreneur can “be the person that they want to be,” etc.-- might make considerations of risk less important to the decision. However, these alternative hypotheses can only be fully explored by challenging the “dominant rationality” model. 4 From Rational to Wise Action, Page 18 Rational action and entrepreneurial social networks Finally, work on entrepreneurs’ social relationships has run into similar difficulties in terms of empirical findings that fail to square with received theory. Much of that work builds upon social exchange theory, a sociological theory with roots in rational choice. Social exchange theory reveals its rational choice roots in its central premise that individuals engage in social exchanges, conferring benefits upon others, in hopes of future benefits and rewards. This social exchange differs from the economic exchange that is the usual subject of rational choice in several ways (Blau, 1964). For instance, although social exchanges may include benefits of extrinsic economic value, such as information, they generally focus on benefits carrying a more intrinsic value, such as social support or status. Also, unlike economic exchanges, social exchanges are rarely if ever contracted for explicitly, although they do generally leave participants with an implicit sense of obligation. Despite these differences, however, social exchange theory is clearly recognizable as a theory of rational choice in its assumptions of selfinterest, goal orientation, utility maximization and bounded rationality. As Homans (1958) puts it: “For a person engaged in exchange, what he gives may be a cost to him, just as what he gets may be a reward, and his behavior changes less as profit, that is, reward less cost, tends to a maximum. Not only does he seek a maximum for himself, but he tries to see to it that no one in his group makes more profit than he does” (p. 606). This theoretical perspective has informed important work within entrepreneurship on the role of social relationships in the pursuit of entrepreneurial opportunities. For instance, in their seminal article on the role of social relationships in the earliest stages of entrepreneurial opportunity pursuit, Starr and MacMillan (1990) explicitly draw upon social exchange theory in order to explain the way venture managers set about to “exploit certain ‘social assets’ they From Rational to Wise Action, Page 19 possess” (p. 85) in order to secure the resources needed to get their ventures off the ground. As they describe it: “In such social contracts the goods and services the venture manager needs are implicitly ‘traded’ for social commitments; favors are extracted or obligations built (Homans, 1958, 1961; Blau, 1964). While the mental records may be ambiguous, each party knows that at some time in the future, on a completely different and totally unspecified transaction, the initial provider of the resource may ask a favor, recalling his ‘loan’ or ‘cashing in’ the obligation” (p. 85). The article proceeds to develop a loose taxonomy of the kinds of social assets subject to entrepreneurial exploitation. The authors characterize these assets along two dimensions--the degree of formality behind the recognition of social “debt” being incurred and the cost of “maintaining” the asset (p. 85). Further, the authors then define some “strategies” through which entrepreneurs can “build an inventory” (p. 86) of such assets. The social nature of entrepreneurship becomes distilled, in classic rational choice fashion, down to transactions between individualistic, self-interested and utility maximizing players, each viewing the other instrumentally and as subordinate to their individual goals but willing to engage in reciprocal favors in order to achieve those goals. In a similar manner, this perspective has influenced the social network literature focused on entrepreneurial relationships. A prominent example includes the work of Burt (1992), who stressed the importance of social networks in exposing individuals to information that is new to them. Building upon Granovetter’s work on “the strength of weak ties ” (1973), Burt depicts From Rational to Wise Action, Page 20 personal networks as purely instrumental to the furthering of the goals of rationally calculative agents. The ideal network configuration that he prescribes is one in which a minimum investment of time and energy results in a parsimonious network where the agent finds him or herself centrally positioned between otherwise unconnected groups of people. This puts the agent in the advantageous position of tertius gaudens, “the third who benefits” (Simmel, 1923, 154 as cited by Burt, 1992). This position allows the enterprising individual to become the link between two otherwise separated groups and to reap the rewards of access to fresh information and the ability to control the flow of communication between the two groups. That individual becomes a broker of sorts who then “plays conflicting demands and preferences against one another and builds value from their disunion” (Burt 1992, 34). The social network literature in entrepreneurship has sought to validate these theories by demonstrating the links between certain attributes of entrepreneurs’ networks and venture performance. For instance, based on the insights provided in Burt’s work, most social network theorists in entrepreneurship have sought to test hypotheses linking network size, diversity and number of weak ties to superior performance. However, based on a review of a number of network studies, conducted in both U.S. and international markets, de Koning (1999) concludes that “a large, diverse network did not seem linked to performance--on the contrary, the more profitable entrepreneurs had denser and smaller networks…” In other words, successful entrepreneurs relied most heavily upon strong ties. These findings were supported in a longitudinal study conducted by Johannisson (1996), which found that entrepreneurs whose top five venture-related contacts were based on long-term, personal ties led more successful ventures, in terms of financial performance. From Rational to Wise Action, Page 21 Theorists have expressed some puzzlement at these findings since they clearly do not square with the theory motivating the studies. In order to make sense of these results, social network theorists have again turned to arguments built upon assumptions of rationality. Given the regular interaction and accumulation of trust between network members linked by strong ties, they conclude, such networks must lead to efficiency of information distribution and speedier decision-making. In other words, access to information becomes replaced by efficiency of information communication in terms of the benefits derived from entrepreneurial networks. But the network remains “ego” centered on the entrepreneur and network members remain primarily instrumental to the goals of the entrepreneur, a theoretical posture consistent with underlying assumptions of rationally driven behavior. Furthermore, most theorists conducting these studies cannot refrain from speculating that, in the long run, such dependence upon close ties is bound to dampen the venture’s growth prospects, leading these theorists to suggest the need for entrepreneurs to become more proactive at adding diverse and distant ties. Such purely instrumental ties are assumed to bring with them greater information access and to be free of the kinds of social/moral/emotional obligations that can “encumber” the entrepreneur too closely involved with close ties. What these theories fail to examine, of course, are the moral imperatives, values, beliefs and norms that shape the collaborations between entrepreneurs and their network ties and how these normative elements drive venture performance. Larson (1997) has argued that “…the embeddedness of entrepreneurial firms in supporting network structures explains a great deal about their formation, growth and innovative capabilities, and this framing of the issues in network relationship has ethical dimensions as its core (trust, relationship, etc.). By logical extension then, ethical issues are not just part of the entrepreneurial story, but in fact, to a From Rational to Wise Action, Page 22 significant degree, explain the economic phenomenon of dynamic entrepreneurial innovation” (251-252). It would seem difficult to make progress in this area without a view of entrepreneurial action that moves beyond the strictures of neoclassical rationality. Summary In the preceding section, I have attempted to show how assumptions of rationality have impeded theoretical progress in understanding some of the core processes involved in pursuit of new entrepreneurial opportunities, particularly in understanding the role of ethics in shaping these processes. Given these limitations, a new perspective is proposed here. This approach, based on a conception of practical wisdom, offers some important benefits. Specifically I argue that by applying practical wisdom as a framework for entrepreneurship, we can offer insight into the skills and processes needed to address both the strategic and the ethical dimensions of entrepreneurial decision-making and action. It is important here to take a brief aside and note what the paper is not saying. To say that entrepreneurship has ethical dimensions is not to say that entrepreneurship is an inherently “good” process or that entrepreneurs are all inherently good moral agents. Nor is it trying to say that entrepreneurship is unique in having inherent ethical aspects. Obviously most complex human activities have ethical dimensions of varying degrees. What the paper proposes is that the ethical implications of entrepreneurial action are so significant, as well as rich, complex and unique, that they require a decision-making approach capable of addressing them. The approach proposed here is explicitly normative in nature, meant to reflect the kinds of decision-making processes that I argue are necessary for good entrepreneurial action – “good” action being defined here as that which is both strategically and ethically sound. However, I believe it can also motivate analytical studies of a descriptive nature in its ability to explain entrepreneurial behaviors and outcomes that have eluded explanation in current theory (some of which have From Rational to Wise Action, Page 23 been highlighted in the previous section). In the remainder of the paper, I shall describe how viewing entrepreneurial decision-making through a lens of practical wisdom can provide these new insights on entrepreneurial action and help us overcome the Separation Thesis in entrepreneurial studies. Practical Wisdom The ancient and venerable topic of wisdom has a long and distinguished history as a subject of concern among philosophers and theologians--including the likes of Plato, Aristotle, and Thomas Aquinas, to name a few--who saw it as exemplifying the highest level of human achievement and whose purpose was to provide concrete guidance on its development and cultivation. More recently, a growing number of behavioral scientists have sought to understand and study wisdom as a behavior (see for instance, Baltes and Smith, 1990; Csikszentmihalyi and Rathunde, 1990; Sternberg, 1998). These scholars have taken a variety of approaches to defining the concept, including through the review of ancient philosophical tracts (e.g., Robinson, 1990), by exploring implicit, “folk” theories of wisdom (e.g., Sternberg, 1998) and through the development of theoretical constructs drawn from human developmental psychology (e.g., Baltes and Smith, 1990). While the ensuing definitions differ in some regards, almost all theorists agree that wisdom entails judging well in the face of complex problems and pursuing courses of action that seek consciously to contribute to both individual and collective well-being. However, most of these models limit attention to ethics and focus on a conception of wisdom more akin to prudential intelligence. In order to develop a conception of wisdom with a more robust role for ethics, this paper draws upon one of the earliest and most enduring accounts of wisdom--Aristotle’s conceptualization of the virtue of phronesis, or practical wisdom (Aristotle, 1984)--but updated From Rational to Wise Action, Page 24 by viewing it through a pragmatist lens and considering entrepreneurial wisdom as it might have been interpreted by such thinkers as Dewey, Putnam, and Nussbaum. Aristotle’s ethics have proven a rich source of insight into contemporary problems of business ethics (e.g., Duska, 1993; Hartman, 1996; Solomon, 1992). Most recently, Aristotle’s conceptualization of practical wisdom has begun to motivate increased interest among management scholars (e.g., Moberg, 2008; Roca, 2007). Elsewhere, this author and colleagues have begun the task of describing and defining practical wisdom as it might be deployed in the entrepreneurial context (****) 5. Hence, I will keep the conceptual definition fairly brief as my central purpose here will be to show how this model of entrepreneurial decision-making contrasts with rational action models and could drive fruitful new areas of inquiry within entrepreneurial research. Table 2 summarizes key elements of the model. Table 2 – A wisdom-based view of entrepreneurial decision-making Qualities of Wise Entrepreneurs − Focused on achieving good ends that support both individual and collective well-being within the context of creating new products, services, and markets − Seek to act in conformance with virtue − Draws upon analytical, emotional, imaginative and moral capacities From Rational to Wise Action, Page 25 to determine right goals and means when pursuing entrepreneurial opportunities − Rejects maximization of monoutility/acknowledges and acts on plurality of values embedded in options − Engages in a process that emphasizes perception, deliberation, experimental action, reflection Aristotle’s ethics are famously focused on answering the question, “How should we live?” His short answer to this complex query is that all humans should strive to achieve eudaimonia (variously interpreted as “flourishing” and “happiness” and “wellbeing”). Eudaimonia can be seen as the highest human good and achieving it requires cultivation of personal character rooted in those virtues consonant with human flourishing – virtues like courage, honesty, friendliness, generosity, justice, to name a few. Our virtues shape our action, but are also, in turn, shaped by the actions we take everyday – we are what we act. Thus the rational human agent (as construed by Aristotle) will seek to consistently act in such a way as to cultivate good character and virtue as well as to bring about the larger good for both himself and others. Of course, determining the right course of action in individual situations is a complex task and this is where practical wisdom plays its indispensable part in the path toward From Rational to Wise Action, Page 26 eudaimonia. It is practical wisdom (phronesis) that enables us to determine in particular situations which actions are most suitable for achieving this larger goal. Hence, practical wisdom can be defined as the capacity to understand and act upon what is both good and feasible for oneself and others in particular situations. The practically wise individual is predisposed to “to identify the right aims or objectives to seek in a specific situation and to enact the right actions to bring about or accomplish these aims” (Moberg, 2008, 835). For the entrepreneur, then, practical wisdom entails, first, understanding the shared sense of value that binds them to their stakeholders--i.e., the good they seek to achieve together. Wisdom then requires the desire and ability to discern the most appropriate action for achieving that joint value in a multiplicity of complex and uncertain situations. John Mackey, founder and CEO of Whole Foods, captures the idea nicely: “At Whole Foods, we measure our success by how much value we can create for all six of our most important stakeholders: customers, team members (employees), investors, vendors, communities, and the environment. … There is, of course, no magical formula to calculate how much value each stakeholder should receive from the company. It is a dynamic process that evolves with the competitive marketplace. No stakeholder remains satisfied for long. It is the function of company leadership to develop solutions that continually work for the common good” (Mackey, 2005). From Rational to Wise Action, Page 27 Comparing rational action and practical wisdom A theoretical examination of entrepreneurial decision-making based on practical wisdom departs in notable ways from models of rational action. As stated earlier, rational choice theory paints a picture of a goal oriented individual, guided by stable and well-ordered sets of preferences, and driven by self interest and a utilitarian compass. The purpose of the rational decision-making process is to maximize one stable, overarching utility. In contrast, the practically wise entrepreneur does not seek to maximize one utility (typically characterized as economic return in entrepreneurial theory). Rather, the practically wise entrepreneur seeks to construct the good life for herself and her stakeholders, pursuing opportunities and building ventures whose purpose, guiding values, and relational interactions support the collective good. To be sure, the wise entrepreneur recognizes that economic viability is necessary and that profit supports the venture, thus economic factors play an important role in her deliberations. However, for the wise entrepreneur, economic return is only one of many factors she weighs when deciding her course of action. In this way, a wisdom-based account of entrepreneurial decision-making places ethics at the center of entrepreneurial deliberation. In contrast to rational choice, which places ethics outside the perceived bounds of business decision-making in the role of annoying or even confounding constraints on business action, a wisdom-based account makes ethics fully constitutive of managerial decision-making. Rather than constraining action through the add-on application of a set of external rules or principles, entrepreneurial decision-making as practical wisdom is inherently ethical as wise entrepreneurs seek to judge “rightly” in the face of complex problems, in order to choose a course of action that will support the achievement of good for all stakeholders. Intelligent or “clever” decisions as interpreted within rational choice models – those decisions that demonstrate expertise in the application of means towards ends – are sharply From Rational to Wise Action, Page 28 distinguished here from wise decisions, which only obtain when that expertise has been used toward ascertaining what is good for the collective and applying the correct and virtuous means towards achieving that good. Thus, decision-making, action and a commitment to the collective good are fully intertwined. And the inherent ethicality of the many decisions facing the entrepreneur becomes more readily apparent. In seeking to construct this good, the wise entrepreneur is guided by a desire to act in conformance with virtue, rather than in conformance with self-interest, another notable departure from rational choice. Aristotle characterizes practical wisdom as an intellectual virtue. As such, it requires both virtuous character, that is, a predisposition to act virtuously, as well as the intellectual capacity, built on knowledge and experience, to discern what is virtuous action in any given circumstance. What is particularly relevant for this paper is that this concept of practical wisdom involves the normative striving for the good through the practical development of habits that are inseparable from the practice of whatever aspect of human endeavor the actor is trying to excel within--in this case, entrepreneurial practice. Good character arises from good practices, and good practices emerge from good character. Cornwall and Naughton (2008) have argued that entrepreneurial practice shapes the entrepreneur’s character as much as the entrepreneur’s character shapes the emerging enterprise. Thus in making decisions about the kind of product to develop, the kind of organization to build, the kind values that will guide stakeholder interactions, the wise entrepreneur continually reflects on the sort of person she is becoming, the kind of personal character that is in the making through her actions. Finally, a wisdom-based account of entrepreneurial decision-making differs markedly from rational choice in its depiction of the actual decision process itself. Practical wisdom is rooted in the recognition that the act of choosing rightly requires a close and careful From Rational to Wise Action, Page 29 consideration of the particular, concrete attributes of problem situations. Wisdom in action can never be reduced to general rules that apply smoothly across circumstances because of the uncertain and idiosyncratic nature of human action. “…Matters concerned with conduct and questions of what is good for us have no fixity … The agents themselves must in each case consider what is appropriate to the occasion.” Such a characterization rings particularly true for the highly uncertain entrepreneurial context. Hence, wisdom requires an acute sensitivity to the features of the particular situation and an ability to choose a course of action that is most fitting to that situation and most likely to achieve or further the collective good. To carry out this task, wise decision-makers must go far beyond the dispassionate, coolly calculative deliberation highlighted in rational choice models. Rather, wise decision-making requires the full engagement of one’s emotional, imaginative and moral capacities in order to closely attend to a wide and complex array of details: to the particular persons and relationships involved in the situation (McVea and Freeman, 2005); to those stakeholders’ wants, needs, values, and aspirations; to the potential good which can be constructed for all stakeholders in this setting and to the qualitative differences among the multiple values embedded within the means at her disposal. Wisdom requires both a fine discernment of the immediate details as well as the ability to connect those details to larger meanings--to identify what is both new and different about this situation as well as to link it with others one has experienced. Most importantly, practical wisdom requires a moral compass, as one sizes up the situation with which one is faced and sets out to seek the means and ends most conducive to human good in that situation. Further, wise decision-making does not assume that we already have a fixed and absolute set of preferences or values. Instead, one of the purposes of wise decision-making is to discover what we prefer or what is really of value. For it is only through wise and morally imaginative From Rational to Wise Action, Page 30 deliberation that we gain clarity about those objects we have previously deemed to be of value; it is only through envisaging our life as transformed by different possible courses of action meant to achieve that object that we come to more vividly understand the features and consequences related to that object. This in turn can either deepen or alter our initial prizing of that object (Anderson, 2005), thus transforming our system of values in a way that reflects our capacity for continued growth. In this way, the formation of preferences and values is an integral and emergent part of the decision-making process. Such a view accords with Sarasvathy’s suggestion that entrepreneurship is “economics with imagination” and that “the task of entrepreneurship is to move us from the world we have to live in to the world we want to live in” (Sarasvathy, 2002, 96) 6. Through its introduction of novel economic artifacts, entrepreneurship is a journey through which entrepreneurs both shape and fulfill our aspirations (105-106), and in doing so, form, fulfill and challenge our deepest values. A view of entrepreneurial decision-making as neoclassical rationality has little to say about such a process. In contrast to neoclassical views, where ethics play no role in the entrepreneurial process save ruling out certain activities, the approach outlined here emphasizes the ways in which the values and beliefs of the entrepreneur can have as important an impact on their stakeholders and the larger society as the economic performance of their ventures. Contrast this with Kirznerian decision-making, in which the entrepreneur remains agnostic about the ethical value of the means identified through alert discovery and fixated on a sole, unchanging objective. Similarly, a process of decision-making based on practical wisdom rejects the notion that all alternatives can be compared on a single measure of utility. Rather, this process entails an exploration of the multiplicity of incommensurable values embedded within the options entrepreneurs face (see Nussbaum, 1990, pp. 56 – 66 for a more thorough elaboration of themes From Rational to Wise Action, Page 31 which follow and are only briefly highlighted here).The approach here requires wise decisionmakers to address the intrinsic merits and qualitative differences of each of the alternative actions available to them. Wise deliberation requires the decision-maker to give each option its due by reflecting fully on its distinctive value, and then, despite the rich array of competing values, to choose the option that most adequately addresses the situation and then to act in ways that incorporate recognition of each separate value she has foregone. Maximization is simply not possible here--in selecting one option, and the value inherent in it, the decision-maker must forgo the others. And so the practically wise individual fully recognizes the difficulties, and often tragic dimensions, of the problems she faces. In highlighting these complexities, the approach advocated here allows us to incorporate a much richer range of variables into a more dynamic decision-making process. In sum, entrepreneurial decision-making as seen through a lens of practical wisdom looks very different from decision-making under assumptions of neoclassical rationality. It is a valuedriven, virtue-based, creative, dynamic process rather than a calculative, self-interested, maximizing choice. Having examined the construct of practical wisdom within the context of entrepreneurial decision-making and contrasted it with rational choice models, I close with an examination of the ways in which this different theoretical lens can enrich our understanding of entrepreneurship and help us pursue new avenues of scholarly inquiry. Implications and conclusion As an underlying construct in most behavioral sciences, rational choice theory has no doubt influenced the field of entrepreneurship in ways too numerous and subtle to address here. Most significantly, for our purposes, it has sidelined ethics and left us without a platform for examining in greater depth the role of ethics as a positive force in driving and shaping the act of From Rational to Wise Action, Page 32 entrepreneurship. A theoretical examination of entrepreneurial decision-making based on practical wisdom provides such a perspective. It allows us to rise above the limitations of the Separation Thesis, to move beyond a view of ethics as extraneous to entrepreneurial action, limited – if considered at all – to side constraints on action. Viewing entrepreneurial decisionmaking through the lens of practical wisdom enables us to explore a more positive view of ethics as internal architect, providing the founding purpose and entrepreneurial motivation, building entrepreneurial character, and inspiring creativity, experimentation and imagination. And it provides a framework for better examining the skills and processes needed to address both the strategic uncertainties and the ethical issues embedded in entrepreneurial contexts. Reconsidering opportunity recognition research through a wisdom-based approach How might research look different if we take a wisdom-based perspective on entrepreneurial decision-making? It might be helpful to briefly revisit the topic of opportunity recognition to see what new insights can be gained and new research questions asked. For instance, a wisdom-based view offers a new perspective on the linkage between entrepreneurial motivations and opportunity recognition. As cited earlier, while research in entrepreneurial motivations has identified a number of different reasons that individuals start down an entrepreneurial path, none of this work has linked motivation to the actual, core entrepreneurial task of identifying a new opportunity. Received theory suggests that individuals decide to become entrepreneurs for whatever reason (i.e., need for achievement) and then must engage in some other process for identifying a viable opportunity, in a classic separation of means and ends that is the basis of rational choice approaches. A wisdom-based view allows us to explore a process in which motivation and opportunity emerge in tandem, when it is the entrepreneur’s vision of a particular good life that shapes the purpose and thus forms the basis of the opportunity they pursue. Anita Roddick, founder of the Body Shop, is a case in point. Driven From Rational to Wise Action, Page 33 by her intense dislike of cosmetic industry practices that to her mind involved outrageous prices, excessive waste in packaging, and false claims and promises, she launched her first store out of a desire to provide a different and better experience for women (Roddick, 1991). Her stores emphasized simple packaging, natural ingredients, an honest, low key sales approach, and an emphasis on ecological stewardship. Her vision of the good life motivated her as well as shaped the entrepreneurial venture she founded. Similarly, the entrepreneur’s pursuit of the good life and desire to live in conformance with virtue can provide new insight into the cognitive approaches that entrepreneurs use in order to identify and assess new opportunities. For instance, while the literature on entrepreneurial cognitions emphasizes the importance of external information (about customers, markets, competitors, etc.) in the search for entrepreneurial opportunities (e.g. Kaish and Gilad, 1991; Brush, 1992), a wisdom-based view suggests the importance of looking within, at the values and beliefs that are most important to the entrepreneur in order to find opportunities that can bring new and meaningful value to customers. To return to the previous example, Anita Roddick was far ahead of her time in terms of her emphasis on sustainability and she was entering a mature and concentrated industry in which external market analysis could only have discouraged most entrepreneurs. It was only through her pursuit of values and virtues that reflected her vision of the good life that she was able to create an entrepreneurial venture that went on to become one of the biggest entrepreneurial success stories of her era. Her distinctive values would ultimately serve as critical differentiators in a crowded marketplace, but they were initially pursued for normative reasons and well before their value as strategic assets could be discerned. Finally, a wisdom-based view provides a very different perspective on the kinds of norms and behaviors that guide good management of the entrepreneur’s social network in shaping From Rational to Wise Action, Page 34 opportunity recognition and pursuit. While a rational action model emphasizes the instrumental value of the network to the entrepreneur, a wisdom-based view suggests an approach in which network members are viewed as valuable in their own right. From this viewpoint, the entrepreneur’s efforts become less bent on manipulating the network and more focused on collaborating with it; the entrepreneur becomes less directed at drawing personal benefits from the network (in terms of information and other resources) and more targeted at understanding stakeholder needs and desires in order to craft creative solutions that support the good of all. One example of this can be seen in the approach taken by Howard Shultz in the founding of Starbucks. The unique and high quality experience he sought to craft within his stores was strongly influenced by the collaborative approach he took with his employees, many of whom were hourly workers used to a more instrumental relationship with their retail employers. Guided by values of respect and fairness, Schultz departed significantly from retail practices of the time by offering his shop employees extensive training and education, health benefits and stock options. Once again, what became critical differentiators began as personal, normative values, values that in this case were rooted in his own experiences as a young boy watching his ill father lose his job and health insurance. He took on the expense of providing his employees with those elements he saw as critical to the good life, long before it became clear that these actions would pay off strategically. In sum, the process of entrepreneurial opportunity recognition looks very different when viewed through the lens of practical wisdom. Viewing entrepreneurship from the perspective of practical wisdom suggests new explanations of entrepreneurial behaviors and processes and sparks new research questions. For instance, while the entrepreneurship literature emphasizes the role of risk and return in the entrepreneur’s identification, evaluation and pursuit of new From Rational to Wise Action, Page 35 opportunities, the account offered here suggests that entrepreneurs acting in accord with wisdom will look to a broader range of personal and ethical values when determining their course of action. Some important questions, then, are: to what criteria, beyond projected profitability/risk of loss, do entrepreneurs appeal when making their own assessment of the attractiveness of their ventures? To what sources of information and advice do they turn when developing these multiple criteria and weighing their plans against them? How do they assess and make trade-offs among the multiple values embedded in their offerings? For instance, can a commitment to certain ethical values help explain why entrepreneurs persist despite low returns? To what degree are they aware of potential conflict between the values embedded in their new offerings and those held by their prospective stakeholders? How does this affect the way they go about mobilizing support for their ventures? In much the same way, the perspective taken here can enrich our understanding of the relational dynamics between the entrepreneur and those individuals to whom they turn to get their ventures off the ground. By viewing these interactions through the lens of practical wisdom, a number of interesting questions are raised. For instance, how do moral concerns, values, and beliefs shape the collaborations between the entrepreneur and her stakeholders? How does the entrepreneur perceive the nature of the moral obligation between herself and the community of stakeholders who make the venture possible? Does it change based on the source of relationships, i.e., do stakeholders drawn from family and friends have different moral status from stakeholders attracted through more arms-length, market based transactions? Does that responsibility change as the venture evolves? Through what processes does the entrepreneur seek to understand and balance the often conflicting and changing needs of stakeholders? It is intriguing to speculate whether those entrepreneurs who exhibit higher levels of practical From Rational to Wise Action, Page 36 wisdom are more likely to recognize and effectively pursue more opportunities, given their acute sensitivity to the interests and values of their stakeholders. Further, it seems likely that they would generate higher levels of trust among their stakeholders. If so, what benefits accrue to them? For instance, do they find it easier to mobilize the necessary resources necessary to launch their ventures? Finally, with its emphasis on the virtues and habits of excellent practice, wisdom encourages us to begin to explore important questions around the role of entrepreneurial character in the process of entrepreneurship. Cornwall and Naughton (2008) have only recently begun to open this important area of inquiry with their exploration of the question, “what does it mean to be a good entrepreneur?” and to understand the virtues necessary to support effective and morally good entrepreneurship. Examining entrepreneurship through the prism of wisdom and virtue allows us to consider new issues around entrepreneurial action. A case in point is the widespread use of bootstrapping strategies by nascent entrepreneurial ventures. Up to 75% of nascent entrepreneurial firms adopt some form of bootstrapping as part of their operations (McCune, 1999). In simplest terms, bootstrapping is the strategy of “doing more with less” and minimizing the use of cash during the initial stages of the business. Within the traditional entrepreneurship literature, bootstrapping is often studied as an ethically neutral, or even ethically positive, strategy for entrepreneurial ventures to overcome some of their “unfair” disadvantages. For instance, it has been observed that “bootstrap financing techniques involving the delay of payments (to others) are preferred when risk levels appear highest, while owners in business environments with the most opportunity are more likely to try to minimize accounts receivable” (emphasis added, Carter and Van Auken, 2005). However, from a wisdom and virtue-based perspective, bootstrapping necessarily involves a number of important ethical From Rational to Wise Action, Page 37 questions and research opportunities. For example, how do entrepreneurs differentiate between ethical and unethical cash-flow management? Do personal ethics constrain the level of bootstrapping or do other factors play a larger role, i.e., reputational effects? To what extent do bootstrapping entrepreneurs use outright deception as part of their strategies? How do they draw the line between what they see as acceptable and unacceptable practice? What impact does the manipulation of late payments have on the character and values of entrepreneurs themselves? In closing, it is important to note that by offering practical wisdom as a useful lens for viewing entrepreneurial decision-making, I do not mean to suggest that all entrepreneurial decision-making fully conforms to this model, any more than rational choice theorists would assert that all entrepreneurial decision-making follows the dictates of complete rationality. However, if we reject the Separation Thesis and believe that entrepreneurship as an act of creativity, change and progress is inherently ethical, then we must begin developing theoretical tools and frameworks that allow us to more meaningfully incorporate the ethical dimensions and implications of entrepreneurial decision-making. 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In the remainder of the paper, use of the term “rationality” will refer to those assumptions outlined in rational choice. 2 In this discussion, I refer to utilitarianism as the descriptor for utility maximization as developed in the neoclassical model. From a philosophical standpoint, there are of course many versions of utilitarianism and these represent only one form of consequentialism. However, these more subtle aspects of utilitarianism and consequentialism go beyond the scope of the current discussion. My position is simply that the neoclassical model’s use of utility places it firmly in the tradition of consequentialism, as distinct from wisdom which can be seen as a virtue. 3 4 Reference withheld for reviewing purposes Once again it is worth emphasizing that I am not suggesting that these “moral motivations” are irrational, but simply that the full richness of their influence is generally not encompassed by the rational actor view. 5 Reference withheld for reviewing purposes From Rational to Wise Action, Page 46 6 Sarasvathy cites the example of Josiah Wedgwood, whose revolutionary approach to manufacturing and selling affordable pottery in the 18th century helped create the notion of social mobility and, in doing so, played an important role in creating the modern middle class
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