Postal Rate Commission Submitted 12/21/2006 3:26 pm Filing ID: 55469 Accepted 12/21/2006 BEFORE THE POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 POSTAL RATE AND FEE CHANGES Docket No. R2006-1 Initial Brief Of Major Mailers Association On Issues Regarding First Class Presort Rates Michael W. Hall 35396 Millville Road Middleburg, Virginia 20117 Counsel For Major Mailers Association Dated: Middleburg, Virginia December 21, 2006 TABLE OF CONTENTS Page MMA’s Operations And Interests In This Proceeding...................................................... 2 Executive Summary ........................................................................................................ 4 Statement Of The Case ....................................................................................... 5 Argument.............................................................................................................. 9 I. The Commission Should Recommend The Postal Service’s Delinking Proposals ........................................................................................................... 11 II. Changes In The Market For Workshared Mail Cast Serious Doubt On The Continuing Validity Of The Basic Assumptions Underpinning The Existing Ratemaking Formula Based On Cost Avoidance ............................................... 19 III. In Adopting the Concept of Delinking, The Commission Should Implement MMA’s Adjustments to the Postal Service’s Workshared Cost Savings Analysis.............................................................................................................. 21 IV. There Is Ample Record Support For The Postal Service’s Proposed Workshare Discounts Even If the Commission Chooses to Rely on its Traditional Workshare Cost Savings Methods ................................................... 24 A. Choosing An Appropriate Benchmark For Measuring Processing Cost Savings Due To Worksharing ....................................................................... 25 B. Attributable Cost Methodology...................................................................... 30 C. Classification of Cost Pools .......................................................................... 31 D. Recognition of Model Flaws.......................................................................... 33 E. Reconciling Model Costs to Actual CRA Costs............................................ 38 F. Delivery Cost Savings................................................................................... 43 V. The Flawed Presort Discount Proposals Put Forth By APWU And OCA Should Be Rejected ........................................................................................... 47 VI. IOCS Redesign .................................................................................................. 55 VII. First Class Additional Ounce Rates.................................................................... 57 VIII. High Volume Presort Mail Rates – A Lost Opportunity....................................... 58 IX. Findings and Conclusions .................................................................................. 61 Appendix I. CRA Cost Pool Classifications .................................................................. 64 i TABLE OF CONTENTS (continued) TABLE OF AUTHORITIES Page Postal Rate and Fee Changes, 1983, Docket No. R84-1, Opinion and Recommended Decision, issued September 7, 1984 ....................................... 26, 27, 28 Postal Rate and Fee Changes, 1987, Docket No. R87-1, Opinion and Recommended Decision, issued March 4, 1988........................................................... 27 Postal Rate and Fee Changes, 1990, Docket No. R90-1, Opinion and Recommended Decision, issued January 4, 1991 ........................................................ 26 Postal Rate and Fee Changes, 1994, Docket No. R94-1, Opinion and Recommended Decision, issued March 4, 1988........................................................... 47 Mail Classification Schedule, 1995-Classification Reform I, Docket No. MC95-I, Opinion and Recommended Decision, issued January 26, 1996 ........ 27, 28, 47 Postal Rate and Fee Changes, 1997, Docket No. R97-1, Opinion and Recommended Decision, issued March 4, 1988........................................................... 30 Postal Rate and Fee Changes, 2000, Docket No. R2000-1, Opinion and Recommended Decision, issued November 13, 2000 .................................................. 30 Rules Of Practice And Procedure, Docket No. RM97-1, Order No. 1176, issued May 27, 1997 ................................................................................................................ 54 ii TABLE OF CONTENTS (continued) LIST OF TABLES Page Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Comparison Of Current and USPS Proposed First Class Discounts (Cents) ......................................................................................................... 5 Comparison Of First Class Workshare Discount Proposals (Cents) ............ 9 First-Class Volumes Since 1995 (Volumes in Millions) .............................. 16 Comparison Of Bill Payment Methods ....................................................... 17 Comparison of MMA and USPS Incremental Percent Passthroughs Under Delinking (Cents)............................................................................. 22 Summary of USPS Proposed Workshared Discounts, MMA Derived Unit Cost Savings and the Resulting Percent Passthroughs (Cents) ......... 25 Historical Benchmarks Used to Derived Workshared Cost Savings........... 26 Comparison of USPS Model-Derived and CRA-Derived Unit Processing Costs (PRC Cost Methodology, Cents) ................................... 35 Analysis of Model-Derived Unit Costs With and Without RBCS Processing (Cents)..................................................................................... 37 Comparison of Test Year Automation and Nonautomation Mail Processing Unit Costs (Cents) ................................................................... 39 Comparison of Selected USPS and MMA Model-Derived and Adjusted Model Unit Costs (Cents) ............................................................ 41 Comparison of Selected APWU and MMA Model-Derived and Adjusted Model Unit Costs (Cents) ............................................................ 42 Probabilities for Automation Processing Through Delivery For Automation Letters ..................................................................................... 44 Comparisons Of First Class Workshare Discount Proposals (Cents)......... 47 Comparison Of Current First Class Workshare Discounts To Discounts Proposed By OCA And APWU (Cents) ..................................... 48 APWU Mail Processing Unit Cost Savings Using the Postal Service Cost Pool Classifications and the Commission’s Attributable Cost Methodology (Cents).................................................................................. 53 Comparison of Mail Processing Attributable Costs (PRC Attributable Cost Methodology, Cents).......................................................................... 55 iii BEFORE THE POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 Postal Rate And Fee Changes Docket No. R2006-1 Initial Brief Of Major Mailers Association On Issues Regarding First Class Presort Rates Major Mailers Association (MMA) hereby submits its initial brief on issues relating to the rates for First Class presort mail. MMA is also submitting a separate initial brief dealing with issues regarding selected Special Services. For the reasons set out herein, the Commission should recommend the discounts and resulting rates proposed by the Postal Service for First Class presort mail. The discounts and rates proposed by the Postal Service are part of the Service’s innovative proposal to “delink” the rates for First Class presort letters from the rates applicable to First Class single piece letters. MMA supports the Postal Service’s delinking proposal for several reasons, including: first and foremost, delinking will result in fair and equitable rates, not just for First Class presort letters but also for single piece letters; notwithstanding its name, delinking will preserve the existing relationship between single piece and presort letter rates for the foreseeable future; delinking offers the Commission and affected mailers a welcome opportunity to mute the intense controversy that has been the unfortunate hallmark of the existing cost savings methodology, especially reliance on use of the Bulk Metered Mail benchmark. Even if the Commission ultimately decides that it cannot recommend rates based on delinking in this proceeding, there still is more than ample record evidence that the specific presort discounts and rates proposed by the Postal Service are fully justified under a more traditional cost savings analysis. In fact, the testimony of MMA witness Richard E. Bentley demonstrates that the Postal Service’s proposed discounts will result in passthroughs ranging from 57% to 82% of the applicable cost savings, far below the 100% flow through standard. 1 MMA’s Operations And Interests In This Proceeding The record in this case includes the testimony of witnesses for two MMA member companies – David Gorham on behalf of CSG Systems, Inc (CSG Systems) and Mary P. McCormack on behalf of Verizon. The operations of these companies are typical of other MMA members. MMA members are among the very largest mailers of bulk First Class workshared mail. In order to prepare consistently high volume mailings, MMA members have made, and continue to make, significant investments in cutting edge software, including sophisticated address correction programs, computer systems and mail handling equipment. Like Verizon and CSG Systems, MMA members typically have invested hundreds of millions of dollars in facilities, equipment, and ongoing employee training to establish, maintain, and improve their high volume mailing operation. See Tr. 38/13162-163, 13188-189, 13190191. As a result, these mailers produce the highest quality, most accurate mail pieces in the industry. MMA members also work closely with the Postal Service to test and adopt new postal service programs such as PostalOne!, which is designed to reduce postal costs by streamlining the mail acceptance process and routing high volume mailings to the least cost transportation mode, all with the aid of advanced electronic communications that eliminate cumbersome, expensive paper-based processes. Tr. 38/13189-190. Finally, several MMA members have made very significant investments in time and money to have their facilities and personnel certified under the Postal Service’s Mail Piece Total Quality Management (MPTQM) program and related programs1 that assure their operations are as efficient as possible for the benefit of the Postal Service. Many MMA members such as Verizon use First Class workshare mail primarily to send service bills and account statements to their own customers. For them, mailing is not their core business, but simply a tool they use to exchange information with, and receive payments from, their customers. Mailers 1 MMA members are also very involved in the design of mail pieces that must meet very stringent requirements dictated by the Postal Service’s Mail piece Quality Control Program. Indeed, so knowledgeable are some MMA representatives that they instruct Postal Service personnel on the applicable mail piece design requirements. 2 such as Verizon have also developed electronic bill presentment and payment options and related systems and policies to afford their customers additional choices, increase customer satisfaction, and to control postage costs. Tr. 38/13162, fn 2. Other MMA members, such as CSG Systems, perform mailing services where that function is outsourced by their clients. Although mailing traditionally was the core business of these firms, this is changing rapidly. To continue providing valuable services for their clients, these firms increasingly have evolved by designing and offering electronic delivery of account statements and online bill presentation and payment options for their clients. As Mr. Gorham testified (Tr. 38/13190-191 (emphasis added), [M]ost of our clients expect and require CSG to provide them with alternative electronic bill presentment and payment solutions. Accordingly, in 1999, CSG began offering its clients the Electronic Bill Presentment and Payment (EBPP) service. EBPP is a natural outgrowth of greater customer acceptance of electronic alternatives to paper mail, including the Internet and email. At the end of the day, CSG cannot remain wedded to paper mail bill presentment and payment. In the last analysis, CSG’s clients are in the business of providing customers with choices and delivering the highest level of customer satisfaction as part of the core broadband and satellite services they offer. CSG is in the business of facilitating the customer care choices of its clients and insuring wherever possible that its clients are satisfied. As such, CSG’s use of the Postal Service and available electronic alternatives reflects the choices that are made by its clients and the customers they serve. All MMA members want the same basic things from the Postal Service: efficient, reliable, and timely delivery of their mail; postal rates that give them a “fair shake,” by which we mean rates that recognize and give them adequate credit for all the cost sparing attributes of their high quality mail pieces and the additional efforts and expense they incur that benefit the Postal Service and other First Class mailers; and assurances that workshared mail rates are designed using rational, transparent and consistent ratemaking policies so that they can plan and conduct their business affairs with a reasonable degree of certainty. 3 Lamentably, the process for setting rates applicable to First Class workshared mail has become increasingly complicated, unnecessarily controversial, and unpredictable. MMA hopes that the full and open airing of the issues in this omnibus rate proceeding will help the Commission to put workshared mail ratemaking on a more positive track. Executive Summary 1. The Commission should adopt the specific First Class workshare discounts that the Postal Service has proposed in this proceeding. Whether measured by the principles of the Postal Service’s innovative delinking proposal in this case or a more traditional cost savings approach, substantial record evidence supports adoption of these discounts. MMA witness Bentley has demonstrated that approval of the Postal Service’s specific First Class workshare discounts will result in incremental passthroughs that range from 57% to 85%,2 much lower than the cost savings he derived. 2. MMA supports the tenets of the Postal Service’s delinking proposal. Delinking provides the best way forward at a time when leadership is needed to conserve the valuable financial resource that highly profitable First Class workshare mail provides to support not just First Class but all classes of mail. Delinking promises a way of simplifying the process of setting rates for First Class workshare mail, reducing the substantial controversy that surrounds the current rate setting process while at the same time maintaining existing rate relationships. 3. If, contrary to MMA’s recommendation, the Commission ultimately decides that it cannot recommend rates based on the Postal Service’s delinking methodology, the record still shows that the specific discounts proposed by the Postal Service are supported by substantial evidence. In this regard, MMA witness Bentley demonstrated that, on 2 MMA-T-1 at 9, Table 2. Using MMA’s cost savings methodologies, incremental passthroughs ranging from 57% (Auto AADC) to 85% (5 Digit) can be compared to USPS passthroughs that range from 90% (Auto AADC) to 146% (5 Digit). 4 both a total and incremental basis, the passthrough percentages resulting from approval of the Postal Service’s proposed discounts are significantly less than 100 percent.3 MMA witness Bentley might have proposed substantially higher discounts but, to be conservative, he has recommended the lower discounts proposed by the Postal Service. 4. The alternative First Class presort discounts proposed by OCA and the APWU should be rejected. Neither proposal is intended to, or will, serve the best interests of presort mailers, the Postal Service, or other users of the postal system. Neither APWU nor OCA subjected their proposals to a market test. In fact, substantial record evidence shows that adoption of their proposals would disrupt mutually beneficial rate relationships that he Commission has fostered since inception of the workshare mail program. Statement Of The Case This proceeding was commenced on May 3, 2006 when the Postal Service filed for an increase of $4 Billion in revenues. As relevant to the issues addressed in this brief, the Postal Service proposed an increase in the basic First Class single piece rate, from 39 to 42 cents and the following modest increases in the currently effective First Class presort discounts. Table 1 Comparison Of Current and USPS Proposed First Class Discounts (Cents) First Class Workshared Category Nonautomation Auto Mixed AADC Auto AADC Auto 3-Digit Letters Auto 5-Digit Letters Auto CR Letters 3 Current Discount Proposed Discount 1.9 6.4 7.3 8.2 9.7 10.0 2.0 7.4 8.5 8.9 10.8 10.8 MMA-T-1, p. 11, Table 3. 5 Proposed Increase 0.1 1.0 1.2 0.7 1.1 0.8 As part of the Postal Service’s case-in-chief, USPS witness Altaf Taufique presented a new and innovative proposal to “delink” First-Class workshared rates and discounts from First-Class single piece. USPS-T-32 at 12. The Postal Service’s delinking proposal consists of two parts. First, workshared discounts are to be determined by market-based factors as well as the derived relative cost differences among the various presort levels. Second, the Postal Service intends to establish a goal of equal unit contributions to institutional costs from First Class single piece and First Class Presort, in the aggregate. In support of his delinking proposal, USPS witness Taufique discussed the shortcomings of the very controversial current method of setting First Class Presort discounts based on cost savings measured from the Bulk Metered Mail (BMM) “benchmark.” More specifically, Mr. Taufique pointed out that BMM no longer represented the type of letters that were most likely to convert to First Class Presort or the type of letters to which Presort letters would revert if presort discounts were reduced or eliminated. See, Tr. 16/4932-3, 4937, 4939, 4946-7, 5039; Tr. 38/13346-49, 13372-73. USPS witnesses Thress (USPS-T-7) and Bernstein (USPS-T-8) also submitted testimony that reviewed First Class mail volume trends and highlighted the inroads that alternative, electronic billing and payment solutions, made possible by rapid acceptance of the Internet and email, have made into the Postal Service’s dominant position in this market. Before hearings on the Postal Service’s case-in-chief began, the Commission issued Notice Of Inquiry No. 3.4 In NOI No. 3 (at 2), the Commission observed that the Postal Service’s delinking proposal “is a significant departure from the rationale used to justify First-Class Mail worksharing discounts since their inception” and invited interested parties to submit comments and testimony addressing several issues identified in NOI 4 Notice Of Inquiry No. 3, issued July 26, 2006 (NOI No. 3). On July 21, 2006, the Commission had issued Notice Of Inquiry No. 2 that requested comments related to rate design for Standard Mail. 6 No. 3. MMA submitted detailed comments supporting the Postal Service’s delinking proposal.5 On September 6, 2006, MMA submitted the testimony, exhibits, and library references of Richard E. Bentley, an independent postal rate consultant with over 25 years of experience with issues involving the design of First Class workshare rates.6 In R84-1, Mr. Bentley presented a methodology for estimating cost differences between processing First-Class single piece and presorted letters that eventually become the foundation for the Commission’s “Appendix F” methodology for supporting First-Class presorted discounts. See MMA-T-1, Attachment 1. Mr. Bentley’s testimony in this proceeding supports the Postal Service’s delinking proposal and provides an independent cost analysis in support of the specific First Class workshare discounts proposed by the Postal Service. Mr. Bentley also demonstrated that there is ample support for the proposed USPS discounts if, contrary to MMA’s position, the Commission decides that presort discounts should be based on a more traditional cost savings methodology. As discussed below, Mr. Bentley’s very conservative cost savings analysis would support higher workshare discounts than those proposed by the Postal Service. Nevertheless, MMA continues to support the specific, lower discounts proposed by the Postal Service. APWU witness Kathryn Kobe (APWU-T-1) and OCA witness Pamela Thompson (OCA-T-4) filed testimony advocating discounts that are substantially lower than those proposed by the Postal Service. The presentations of these witnesses both seek to lower First Class workshare discounts in order to “finance” other proposals.7 Significantly, the lower presort discounts APWU is 5 Comments Of Major Mailers Association In Response To Notice Of Inquiry No. 3, dated August 17, 2006. 6 Mr. Bentley was employed as a technical analyst by the predecessor of the Postal Rate Commission’s Office of Consumer Advocate from 1973 to 1979 and presented testimony in several proceedings. 7 APWU witness Kobe proposed that additional revenues derived from First Class workshare mailers be used to limit the increase in the first ounce rate for First Class single piece to 41 cents. APWU-T-1 at 9. OCA witness Thompson proposes lower First Class workshare discounts to pay for her proposal to implement flat rates First Class letters weighing up to 4 ounces. OCA-T-4 at 6-9, 20. 7 proposing in this case represent the first step of a process that would see even lower discounts in the next omnibus rate case. APWU-T-1 at 10. MMA rebuttal witnesses David Gorham and Mary McCormack described in detail just how difficult it is for First Class workshare mailers to earn discounts. In order to qualify their mail for discounts, First Class workshare mailers must meet numerous, increasingly complex and costly eligibility requirements. CSG Systems and Verizon have invested literally hundreds of millions of dollars each to establish and maintain facilities and systems that enable each of them to send out 40+ million high quality workshare letters each month. Ms. McCormack and Mr. Gorham both testified that the lower discounts proposed by APWU and OCA would (1) disrupt rate relationships that have remained stable for decades, rate relationships upon which they predicated investment decisions involving hundreds of millions of dollars to participate in the worksharing program, (2) send First Class presort mailers a wholly erroneous signal that their worksharing efforts are not valuable to the Postal Service and the entire postal system, and (3) precipitate reactions that likely would drive presort mail out of the postal system permanently. .As Verizon’s Ms. McCormack testified: Approval of the discounts proposed by the Postal Service will send Verizon and other workshare mailers a signal that their efforts are still valued. Adoption of the discounts proposed by APWU would send exactly the opposite message, namely that their business is no longer valued. Any reduction in workshare discounts will have a negative effect on Verizon’s use of First Class mail and could lead Verizon to place greater reliance on readily available, less costly alternative methods for bill presentment and payment. * * * [I]t has been Verizon’s experience that once a customer views and pays a bill electronically; the customer does not want to use the paper mail system. In that event, the Postal Service forfeits not only the revenue from Verizon’s monthly outgoing invoice but also the full single piece revenue on the incoming CRM mail piece. Since Courtesy Reply Mail contains a Postnet barcode and can be processed by USPS automation, the net revenue loss from such pieces could be substantial. Tr. 38/13168-69. At the same time, both Ms. McCormack and Mr. Gorham were emphatic about the high value they place on the Postal Service’s 8 worksharing program, the helpful relationship they have built with Postal Service officials and their desire to continue using mail for years to come. Tr. 38/13169, 13189, Argument MMA rebuttal witnesses David Gorham and Mary McCormack reviewed the three different sets of First Class workshare discounts proposed in this case. Tr. 38/13168 (Table II), 13198 ((Table I). Table 2 Comparison Of First Class Workshare Discount Proposals (Cents) First Class Workshared Category USPS & MMA OCA Auto AADC 7.4 8.5 5.8 7.0 5.9 7.0 4.2 5.4 Auto 3-Digit 8.9 7.5 7.4 5.8 Auto 5-Digit 10.8 8.9 8.9 7.3 Auto Mixed AADC Sources: MMA-RT-2, p. 8, Table 1 APWU (Step 1) APWU (Step 2) MMA-RT-1, p. 10, Table 2 The discounts and resulting First Class Presort rates proposed by the Postal Service and supported by MMA are based upon straight forward principles of fairness that are designed to provide First Class workshare mailers with rates that are commensurate with the benefits that worksharing provides for the Postal Service and all mail classes. In contrast, the workshare discounts and resulting rates proposed by the Office of Consumer Advocate (OCA) and American Postal Workers Union (APWU) are driven by other agendas. OCA shrinks First Class workshare discounts in order to finance its proposals for flat rates on heavier letters; APWU lowers First Class workshare discounts to finance a lower single piece rate of 41 cents. Moreover, APWU’s workshare discount proposal in this 9 case is merely Step One in a process that would shrink workshare discounts even further in the future.8 First Class workshared mail already makes a disproportionately large contribution to recovery of the Postal Service’s instructional costs. For every $1.00 that the Postal Service spends to process and deliver highly efficient First Class workshare letters, the Postal Service realizes over $3.00 in revenue. No other class or subclass of mail is as profitable for the Postal Service. First Class workshare mail is a powerful financial engine that makes it possible for the Postal Service to provide extremely cost effective service to First Class single piece and other classes of mail. MMA urges the Commission to be extremely careful when evaluating discount proposals like those of OCA and APWU that will materially change the current equilibrium. The workshare rates proposed by OCA and APWU are far too radical to meet the standards of the Postal Reorganization Act. Both the APWU and OCA proposals represent a break in the mutually beneficial rate relationship that has existed between First Class single piece and workshared rates since inception of the workshare mail program. Today, at a time when First Class single piece volumes are falling and the Postal Service faces serious competition from alternate electronic delivery systems for statements and invoices, the Commission needs to adopt enlightened ratemaking policies designed to retain the highly profitable First Class workshare mail business, and grow that business if at all possible, not discourage use of workshare mail and give mailers reasons to leave the postal system. 8 As MMA witness Mary McCormack demonstrated, APWU’s preferred discounts average approximately 34 percent lower than the discounts that the Postal Service is proposing in this case. Tr. 38/13168. 10 I. The Commission Should Recommend The Postal Service’s Delinking Proposals At the outset, the Commission should recognize that the Postal Service’s delinking proposal is not intended to, and will not have the effect of, altering the existing rate relationships between First Class single piece and presort that the Commission has nurtured for many years. As MMA witness Bentley testified, [M]y analysis of the recent historical relationships between the rates for First Class single piece and Presort mail indicate that First Class rates based on the Postal Service’s principles of de-linking exhibit a reasonable degree of stability that is likely to continue for the foreseeable future. MMA-T-1 at 2. As Mr. Bentley explained further, [S]uch a proposal tends to maintain the First-Class single piece/presort overall rate relationship through a fairly stable standard that reflects the combined attributes of several rate categories. In other words, the unit contributions in aggregate from both First-Class single piece and presort mail will be highly resistant to small year-to year changes in cost-causing attributes. Certainly the vast volumes that reach nearly 100 billion pieces will act to cushion such changes. The unit contributions have been stable since at least FY 2000 (Tr. 16/4824) and are likely to remain so for the foreseeable future. MMA-T-1 at 8 (emphasis added). Accordingly, while the rationale for setting presort discounts may appear to be different, the Postal Service’s goal of equal unit contributions to institutional costs will maintain the existing rate relationship “for the foreseeable future.” There is no merit to suggestions that delinking portends a fundamental change from the discounts that result from the “traditional” cost savings methodology. Indeed, as a further “check” on the reasonableness of the specific workshared mail discounts resulting from use of the Postal Service’s delinking methodology, Mr. Bentley also performed a detailed analysis using the Commission’s traditional methods for evaluating discounts based on derived cost savings. As described more fully in Section IV, he derived mail processing and delivery unit costs for each presort category and compared them to the corresponding unit cost for a nonworkshared “benchmark” mail piece. Based on 11 this analysis, Mr. Bentley concluded “the specific First-Class workshared mail rates proposed in this case are well supported, regardless of whether the Commission adopts the de-linking approach as I recommend, or sets discounts and rates based on a traditional cost savings approach.” MMA-T1 at 2 (emphasis added). While delinking will not change the established rate relationship between First Class single piece and presort, adoption of the Postal Service’s innovative delinking concept will have a very positive impact on the procedures used to establish presort discounts. Today and for the last several omnibus rate proceedings, almost every element of the existing cost savings methodology has been the subject of substantial controversy. Chief among the causes for these contentious debates is the fact that workshared letter cost savings are measured from a hypothetical benchmark, Bulk Metered Mail, a type of single piece mail for which no reliable costs exist because the Postal Service simply has no information about BMM. Another source of controversy involves the Postal Service’s reliance upon mail flow models of doubtful accuracy because, among other things, they rest upon inappropriate, unsubstantiated assumptions about how efficiently and effectively letters are processed within the Remote Bar Code System (RBCS). See MMA-T-1 at 4-5, 7, 17-19; Appendix I at 11-14; Appendix II at 4; Library Reference MMA-LR-3. Delinking effectively eliminates these major areas of controversy. First, a major advantage of “delinking” is that there is no need to find an appropriate benchmark from which cost savings are measured, as well as the controversy that has surrounded use of Bulk Metered Mail (BMM) as the benchmark. After reviewing the theoretical and practical problems posed by using BMM as the benchmark, USPS witness Taufique succinctly and very correctly characterized the BMM benchmark problem as “intractable”. Tr. 38/13349. When compared to the traditional cost savings method, the Postal Service’s new delinking methodology is far simpler and much less dependent 12 upon data of questionable accuracy and reliability. 9 With delinking, the total revenue requirement has been determined outside of the model and cost savings analysis, and the models are simply used to derive the cost differences that “deaverage” this total revenue requirement among the four remaining automation letter categories. Second, under the delinking methodology, the Postal Service’s theoretical mail flow cost models play a significantly different, much less crucial role than they play under the existing cost savings methodology. As Mr. Bentley explained, under delinking, the mail flow models are used to estimate the relative cost differences among the various presort levels. This represents a significant improvement over their traditional cost savings analyses that rely on the mail flow models to estimate the absolute cost savings between workshared letters and BMM, the nonworkshared “benchmark” letter category. See MMA-T-1 at 7. Similarly, the impact of cost pool classification is reduced significantly. No longer does the Commission have to determine which cost pools are directly impacted by worksharing and which are not, a decision which is contentious simply because cost data show that all of the cost pools have lower costs for workshared letters than they have for the non-workshared benchmark. See MMA-T-1, Appendix 1, p. 7. Under delinking, it simply does not matter whether a specific cost pool is impacted by worksharing. The Commission need only decide which cost pools vary based on the degree of presort. In this regard, Pitney Bowes witness Larry Buc provides a complete and comprehensive analysis for each cost pool. See PB-T-2 and Library Reference PB-LR-L-1. See 9 On several occasions, the Postal Service has indicated that the actual CRA unit cost for BMM is not known. Tr. 4/551. When asked how one could use BMM as the benchmark, USPS witness Abdirahman simply sidestepped the question by stating he did not use BMM as the benchmark in this case. Tr. 35/12001. He also refused to compare the model-derived and CRA-derived unit costs for BMM because of his assertion that the CRA-derived unit cost for BMM unknown. Tr. 4/550-51, Tr. 35/11984. Moreover, even though he testified that BMM and NAMMA costs share similar cost characteristics, he claims the 2.7-cent understatement in the model-derived adjusted unit cost can only be explained by the inaccuracy of the CRA unit cost for BMM. The same highly unlikely explanation is given for the 6.0 cent unit cost difference for the total mail processing unit cost. Tr. 35/12000, 120003. We cannot help but wonder how Mr. Abdirahman can support retention of BMM as the appropriate benchmark when he argued, time and time again, that the BMM unit cost is not known. 13 Appendix I to this brief for the cost pool classifications based on Mr. Buc’s analyses. MMA witness Bentley relied upon Mr. Buc’s analysis and we urge the Commission to accept it as well. The fact that delinking will make ratemaking less controversial is not, by itself, sufficient reason to embrace this innovative ratemaking method. However, there are other important considerations that reinforce the choice of delinking. Delinking is so attractive to MMA members because it offers a straight forward set of rate setting principles that are easy to understand and translate into concrete presort discounts and rates. Presort mailers in general and high volume workshare mailers like MMA members in particular need and deserve a rate setting process that is far more transparent than the current cost savings methodology. MMA witnesses McCormack and Gorham explained just how important rate stability and predictability are to very high volume mailers. Ms. McCormack stated, “Verizon’s worksharing capabilities rely heavily on capital investment decisions made far in advance of implementation. Unnecessarily complex and contentious rate setting procedures make these types of large investment decisions uncertain and risky.” Tr. 38/13169. Mr. Gorham echoed Ms. McCormack’s assessment: ‘[b]ecause high volume, quality mailing operations are so capital intensive, we need to know that First-class rates will be relatively stable and predictable, as they have been for the past two decades. Adopting APWU's proposed workshare discounts would disrupt our long term planning and call into question the wisdom of continuing to participate in the Postal Service's workshare mail program.” Tr. 38/13194-195. Delinking provides the reliability, transparency, stability and predictability that First Class workshare mailers need. As USPS witness Taufique testified (Tr. 38/13349): [T]he Postal Service’s de-linking proposal for First-class Mail, relying on data from the CRA, offers a viable and practical alternative to continued reliance on the bulk metered benchmark. In addition to reflecting the market trend, the Postal Service’s approach will have a number of benefits. It is a methodology that is reproducible from one rate case to the next, easily verifiable, and transparent. It has the advantage of relying on a robust and well- 14 established data source, the Cost and Revenue Analysis (CRA). Finally, it has the potential to reduce much of the dissension that has characterized worksharing discussions in the past. Another reason for adopting delinking is that the presort market is now fully mature. In fact, growth in presort mail volume, long a powerful financial “engine” that helped control costs and rate increases for all mail classes has slowed significantly. Today, the mature presort mail market is at a crossroads. If the Postal Service and Commission encourage and continue to support presort mail, this highly profitable mail can continue to be a positive force for the postal system for the foreseeable future. However, if the Commission adopts shortsighted polices, like the parochial policies that APWU and OCA advocating, the Commission will hasten conversion of presort mail to electronic alternatives. When the Commission first adopted a 1-cent presort discount, there were approximately 1.8 billion qualifying pieces, representing less than 0.5% of all First Class letter mail. USPS-T-8 at 43 (Table 3, First Class Letters). As discounts grew over the next two decades, the volumes of First Class presorted mail grew dramatically. By FY 1995, when the Postal Service began the mail reclassification process in MC95-1, First Class workshared mail had reached 37.4 billion pieces, over 41% of all First Class letters. During this same time period, First Class single piece letter volumes grew from 49.9 billion to almost 56 billion pieces (1993), a growth rate that pales by comparison with the growth rate of the workshare letter market. See, USPS-T-7 at 43-44 As Table 3 shows, in the years that followed, First Class workshared mail volume continued to grow, even as the volumes of First Class single piece mail stalled and then declined rapidly, reaching 43.4 billion pieces in 2005. By FY 2004, First Class workshared letters eclipsed single piece and by FY 2005 made up over 53% of total First Class letters. As Table 3 also shows, however, the First Class workshared market has undergone fundamental changes in recent years. First, the growth rate of workshared volumes plunged from 9.8% in 1995 to just 1.6% and 1.7% in FY 1996 and 1997, respectively. Then, following a recovery in 1998-2000, the 15 growth rate plunged again and workshared letter volumes actually declined in 2003 (highlighted in Table 3), apparently the first year-to-year decline in volumes since First Class workshare discounts were instituted. Table 3 First-Class Volumes Since 1995 (Volumes in Millions) Fiscal Year Single Piece Workshared Volumes Volumes Workshared Portion % Workshared Increase % 1995 53,527 37,388 41% 9.8% 1996 53,848 37,998 41% 1.6% 1997 54,504 38,648 41% 1.7% 1998 53,936 40,421 43% 4.6% 1999 53,413 42,685 44% 5.6% 2000 52,370 45,676 47% 7.0% 2001 50,946 47,075 48% 3.1% 2002 49,253 47,658 49% 1.2% 2003 46,558 47,288 50% -0.8% 2004 45,162 47,334 51% 0.1% 2005 43,376 49,066 53% 3.7% USPS witness Thress characterizes this recent downward trend for First Class workshared mail as “much less anticipated” than the steeper downward trend in First Class single piece letter volumes.10 As he concludes (USPS-T-7 at 46): Certainly, one of the most significant factors affecting First-Class Mail volume in recent years is the increasing use of the Internet and electronic media as alternatives to the Postal Service. E-mail has emerged as a potent substitute for personal letters, bills can be paid online, and some consumers are beginning to receive bills and statements through the Internet rather than through the mail. 10 USPS-T-7 at 45. As Mr. Thress also testified, “the growth rate of First-Class workshared letters volume fell sharply, from 4.68 percent in 2002Q1 to 1.34 percent in 2002Q2 to 0.25 percent in 2002Q3. From there, First-Class workshared letters volume declined over the same period the previous year for four straight quarters from 2002Q4 through 2003Q3 and in six of eight quarters overall through 2004Q3.” Id. at 46. Regarding a 3.7% return to growth in GFY 2005, Mr. Thress states, “[w]hile positive, even this growth, which occurred in the absence of Postal rate increases and in the face of a fairly strong economy, was less than the growth which First-Class workshared letters experienced in the late 1990s.” Id. 16 Understanding the emergence of the Internet and its role vis-à-vis the mail is critical, therefore, in understanding First-Class Mail volume, both today and in the future. USPS witness Bernstein elaborated on the reasons for the decline in First Class mail (USPS-T-8 at 3): First-Class Mail volumes peaked at 103,526 million pieces in 2000 and remained essentially the same at 103,520 million pieces in 2001. In 2005, volume was 98,071 million pieces, a 5.3 percent decline from the level four years earlier. Since 1970, there had never before been a four-year period in which First-Class Mail volumes declined, until these past few years. Several hypotheses have been put forward to account for this recent decline in First-Class Mail volumes, but the most reasonable explanation is that volumes have been adversely affected by a variety of technological changes that have created alternatives to the use of First-Class Mail. In fact, electronic diversion – as it is called -- has been going on for many years and it also explains why First-Class Mail volume growth slowed during the decade prior to this recent period of decline A review of bill payment methods provides further insight into recent trends. Table 4 Comparison Of Bill Payment Methods Year By Mail In Person Auto Deduction Online 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 84.00% 84.80% 84.30% 84.50% 85.00% 85.50% 84.40% 84.80% 85.10% 84.40% 79.40% 78.40% 75.00% 73.50% 69.30% 66.60% 13.50% 12.60% 12.80% 11.90% 11.70% 10.60% 10.50% 9.90% 9.50% 9.30% 9.50% 7.50% 8.10% 7.20% 6.50% 6.60% 2.10% 2.20% 2.40% 3.10% 2.90% 3.20% 4.00% 4.00% 4.30% 4.60% 7.30% 7.00% 8.40% 8.90% 9.60% 10.40% 0.10% 0.10% 0.20% 0.10% 0.10% 0.20% 0.40% 0.60% 0.70% 1.00% 2.20% 3.60% 4.30% 6.00% 9.50% 11.10% Source: Household Diary Study Recruitment Questionnaire 17 Other Electronic 0.30% 0.40% 0.40% 0.40% 0.40% 0.50% 0.70% 0.70% 0.60% 0.60% 1.60% 3.50% 4.30% 4.30% 5.10% 5.20% As Table 4 shows, sharp declines in the percentage of payments sent by mail and paid in person were matched by a phenomenal rise in payments using alternative electronic “delivery” methods. These facts and analyses indicate that the First Class workshared market is now fully mature and that other powerful market forces, such as the rapid rise in online transactions, are eroding the preeminent position the Postal Service held for over three decades in the delivery of financial documents (account statements, bills and payment remittances). These facts respond directly to Question 1 (a) of NOI No. 3, which asks about the potential for single piece letters to convert to worksharing. The answer is that, today and for the foreseeable future, relatively few single piece letters have the potential to convert to worksharing. From MMA’s experience, an additional reason for this phenomenon is that, especially in the last few years, workshared mailers have been able to upgrade a significant portion of their residual mail pieces that did not qualify for workshared rates. Reducing the volume of mail that has to be mailed at single piece rates has been possible due to improvements in software and procedures that are better able to resolve addresses that formerly did not meet applicable standards for workshared discounts. Ten years ago, this residual mail constituted 5% of their workshared mail; today it ranges from under 1% to 2%. In other words, MMA estimates that approximately 60-80% of these residual mail pieces have been converted from single piece to worksharing. In sum, First Class workshared mail is no longer the cash cow it once was for the Postal Service. Nevertheless, if managed carefully, this workshared mail can still provide substantial benefits in the form of a much higher institutional cost contribution (relative to its attributable costs) than First Class single piece or any other class of mail.11 11 APWU’s and OCA’s recommendations to further increase the First-Class presort cost coverage, already well above 300%, seems not only counterproductive but patently unfair. 18 The Postal Service’s delinking proposal does not change that relationship. If anything, it is designed to preserve the valuable contribution that First Class workshared mail makes to the viability of the postal system over the long term. II. Changes In The Market For Workshared Mail Cast Serious Doubt On The Continuing Validity Of The Basic Assumptions Underpinning The Existing Ratemaking Formula Based On Cost Avoidance In NOI No. 3, the Commission asked about the potential for workshared mail to revert to single piece mail. Between the 1970s and the early part of the 1990s, the answer to this question might have been yes. Since then, answering this question has become more complicated. Today, at least for the majority of First Class workshared mail, the answer is a resounding no. When the workshared discount was initiated and for almost two decades thereafter, mailers choices were extremely limited. Essentially, the Postal Service was the only game in town for the vast majority of First Class workshared mailers. The advent and amazingly rapid acceptance of the Internet and email represents a sea change. The Internet and email are very well suited for delivery of financial statements and for bill presentation and payment, the mainstays of First Class workshared letters for the Postal Service.12 Some recent projections show the number of U.S. households banking online to jump from 29.6 million in 2003 to 56 million by 2008, and the percentage of those paying bills online to increase from 50% in 2003 to 85% in 2008.13 MMA is not predicting the immediate demise of First Class workshared mail. Indeed, MMA members sincerely hope they can continue and build upon 12 In an effort to provide customers with additional choices, credit card companies have also created programs that automatically accept payments over the phone. In addition, banks, utilities and other service companies have, for many years, offered automatic deposit and payment options as a convenience for their customers and a way to reduce cumbersome and expensive paper-based transactions. 13 See, Comments Of Major Mailers Association In Response To Notice Of Inquiry No. 3, dated August 17, 2006 at 10, fn 11. Greater acceptance of the Internet and email and build out of broadband access increases the use of online alternatives to the mail. As MMA witness McCormack confirmed, Verizon is in the process of building out a Fiber Optic system called FIOS, to the home that will greatly increase the capacity of existing broadband connections and enable Verizon to offer television, phone, and ultra high speed Internet connections. Tr. 38/13181. See also http://www.verizonfios.com/. 19 the mutually beneficial partnerships they have forged with the Postal Service for over three decades. See Tr. 38/13193, fn 6. Use of First Class mail for delivery of financial account statements and bill presentation and payment will continue to be an important component of workshared mail because MMA members and many other workshared mailers are involved directly or indirectly in service businesses where customer choice is key. While MMA does not expect use of First Class workshared mail to decline precipitously in the near future, the Postal Service and the Commission both have it in their power to hasten conversion of transactions now involving workshared mail to Internet, email, and other electronic-based processes. Controlling costs is an imperative for MMA members and, we believe, almost all First Class workshared mailers. Postage is just one cost of doing business. Nevertheless, for many presort mailers postage is a major cost. As MMA witness McCormick testified, postage is the single largest expense category within Verizon’s Finance Operations’ budget. Tr. 38/13162. Mailers are not interested in why postage costs have increased generally or the intricacies of postal ratemaking in particular. They are concerned about what increased worksharing and postage costs mean for their bottom lines. An even more important consideration is mailers’ perceptions about where postage costs are likely to go. Even the perception that their postage costs cannot be controlled will drive mailers’ decisions to seek out, and promote vigorously, alternatives such as the Internet and email, which offer them greater control over costs. If such decisions are made, very likely they will be permanent. Accordingly, unlike decades past, simplistic assumptions about the potential for workshared mail to revert to single piece simply are not relevant to informed ratemaking in the electronic age. If the Commission were to reduce or eliminate discounts, First Class workshared letters would revert to single piece, but only temporarily. Mailers, particularly very high volume mailers could and would redouble their efforts to move these types of transactions from the Postal 20 Service to the Internet and other less expensive alternatives. Such an unwise policy would wreak havoc on the postal system.14 III. In Adopting the Concept of Delinking, The Commission Should Implement MMA’s Adjustments to the Postal Service’s Workshared Cost Savings Analysis While the Postal Service’s innovative delinking proposal represents a significant improvement over the “traditional” but highly contentious cost savings methodology, the delinking method, as implemented by the Postal Service, is not entirely without controversy. MMA witness Bentley performed a thorough review of the cost studies that the Postal Service used to support the presort discounts it derived under delinking. He has corrected some obviously inappropriate methodological changes incorporated in the USPS studies. MMA witness Bentley’s corrections to erroneous Postal Service methodological choices can be summarized as follows: Use of the PRC attributable costs (instead of the Postal Service’s attributable costs) Re-classification of certain nonmodeled unit cost pools as proportional with respect to presort level (instead of fixed) Application of separate CRA Proportional Adjustment factors for Automation and Nonautomation (rather than one factor) Inclusion of delivery cost savings (rather than assuming no cost savings exist) Differences between MMA’s unit workshared cost savings and those of the Postal Service are shown in Table 5, which appears as Table 2 on page 9 of MMA-T-1. 14 Initially, reversion of significant volumes to single piece will require the Postal Service to increase its mail processing capacity. However, once these volumes are diverted permanently to less costly alternatives, such as the Internet, the Postal Service will be left with excess capacity. 21 Table 5 Comparison of MMA and USPS Incremental Percent Passthroughs Under Delinking (Cents) First Class Workshared Category USPS Proposed Discount USPS Proposed Incremental Discount TY 2008 Total Workshared Unit Cost* 1.1 0.4 1.9 12.17 10.22 9.53 7.30 1.95 0.70 2.22 57% 58% 85% 1.1 0.4 1.9 6.47 5.32 4.93 3.63 1.15 0.40 1.30 96% 100% 146% Incremental Unit Cost Savings Incremental % Passthrough MMA Auto Mixed AADC Auto AADC Auto 3-Digit Letters Auto 5-Digit Letters 7.4 8.5 8.9 10.8 USPS Auto Mixed AADC Auto AADC Auto 3-Digit Letters Auto 5-Digit Letters 7.4 8.5 8.9 10.8 *Includes mail processing plus delivery for MMA, just mail processing for the Postal Service Sources: MMA-LR-1, p. 1, USPS-LR-L-48, p. 1 The upper portion of Table 5 shows the incremental unit cost savings and resulting percentage passthroughs derived by MMA witness Bentley. The lower portion of Table 5 shows the same information that USPS witness derived using the Postal Service’s costing approaches. As Table 5 shows, when the Postal Service’s derived workshared cost savings analysis is corrected for obvious errors, it is apparent that a far smaller percentage of relevant cost savings are being passed through to workshare mailers than the Postal Service’s methodology would seem to indicate. This is precisely why Mr. Bentley spent so much time and effort correcting the Postal Service presentation to reflect, for example, use of the Commission’s attributable cost method rather than the Postal Service method, which the Commission has repeatedly rejected on sound policy grounds since R97-1 (and should reject in this case as well). Other obvious errors concern the manner in which the model-derived unit costs are reconciled to the CRA as well as the inclusion of delivery costs savings where the Postal Service has reversed, without justification, its decade-long position. 22 These issues are discussed in Section IV, which focuses on cost savings derived under traditional methods. The results shown in Table 5 show that under the innovative delinking approach, the percent passthroughs are always less than 100%. This means that other classes of mail, including First-Class single piece, will benefit from the implementation of the workshared discounts proposed by the Postal Service.15 Nevertheless, MMA does and the Commission should recognize that issues that are absolutely critical to derivation of representative, reliable cost savings under the traditional approach are less controversial under delinking precisely. A good example of this phenomenon involves classification of cost pools. Under USPS witness Abdirahman’s delinking analysis, cost pools are either modeled and, therefore, deemed proportional, or “fixed.” Since Mr. Abdirahman readily admits that the “fixed” cost pools could be proportional, there is much less cause for controversy over which cost pools are proportional to presort level. Mr. Abdirahman clearly states at Tr. 5/580, The ‘fixed’ cost pools represent tasks that have not been modeled. It is possible that some costs within those cost pools vary for mail of different presort levels, but I have not studied them. Pitney Bowes witness Buc thoroughly analyzed all cost pools and concluded that more than 70% of the cost pools not reflected by the models were still affected proportionally by presorting. MMA-T-1, Appendix I, p. 9, fn 12; PB-LR-1. MMA urges the Commission to adopt witness Buc’s findings regarding these “nonmodeled” cost pools, and apportion these cost pools to the presort levels on the same basis as Mr. Abdirahman’s “proportional” cost pools. In contrast, under a more traditional cost savings methodology, cost pools are classified as workshared proportional, workshared fixed or nonworksharedrelated. The latter category means that they are completely excluded from the analyses of cost differences. Such decisions directly determine the potential magnitude of workshared cost savings because if any cost pool is classified as nonworkshared-related, such costs are purported to be unaffected by 15 Workshare cost savings are “shared” because neither MMA nor the Postal Service is proposing to flow through 100 percent of the cost savings to presort mailers in this proceeding. 23 worksharing. This artificially reduces the derived cost savings. The controversy becomes even more contentious because all of the cost pools in question are less expensive for workshared mail than nonworkshared mail. If is also important to recognize that the potential issues that arise under the Postal Service’s delinking proposal are fewer than those which must be addressed under the current cost savings approach. Using the theoretical mail flow models to quantify relative cost differences among the presort categories is far less controversial than using the models to quantify the absolute cost difference between workshared and non-workshared mail. Choosing an appropriate benchmark mail piece for purposes of defining “non-workshared mail” simply is not an issue under delinking while it is a critical and highly controversial issue under the traditional methodology. Finally, MMA urges the Commission to continue to include delivery cost savings in any derivation of delivery cost savings. Under delinking, the impact of delivery cost savings is significantly diminished compared to measuring cost savings from a non-workshared, controversial benchmark.16 When measuring the cost savings simply due to the degree of presortation, the cost savings analysis reflects only the very small differences in the DPS percentages (DPS %) among the presort categories, too small to be controversial, 17 For these reasons, the Commission should support its decision recommending the Postal Service’s delinking proposal with the costs savings provided by MMA. IV. There Is Ample Record Support For The Postal Service’s Proposed Workshare Discounts Even If the Commission Chooses to Rely on its Traditional Workshare Cost Savings Methods In contrast to the relatively simple, straight forward and transparent process of setting workshare discounts under the Postal Service’s delinking methodology, the “traditional” method of determining discounts based on cost 16 In the past, the delivery cost benchmark has always been a workshared category, such as Nonautomation or NAMMA letters. MMA maintains that in order to isolate workshared cost savings, the benchmark should not also be a workshared category. 17 Incremental cost savings among the Automation presort categories range from just 0.08 to 0.24 cents. See MMA-T-1, p. 16, Table 6. 24 savings measured from a nonworkshared “benchmark” involves highly controversial judgments on more ratemaking elements and increasingly tenuous assumptions regarding a purely hypothetical benchmark. Nevertheless, as demonstrated below, employing “traditional” methods of deriving workshare cost savings will still produce results that support the First Class workshare discounts proposed by the Postal Service. Table 6 below shows the percent passthroughs using the discounts proposed by the Postal Service and the cost savings derived by MMA witness Bentley using traditional methods. As with delinking, all of the percent passthroughs are below 100%, meaning the Postal Service (and other mailers) benefit from the First-Class workshared program. Table 6 Summary of USPS Proposed Workshared Discounts, MMA Derived Unit Cost Savings and the Resulting Percent Passthroughs (Cents) First Class Workshared Category USPS Proposed Discount MMA Derived Unit Cost Savings Total % Passthrough 2.0 7.4 8.5 8.9 10.8 10.8 2.9 8.5 10.5 11.1 13.4 13.4 70% 87% 81% 80% 81% 81% Nonautomation Auto Mixed AADC Auto AADC Auto 3-Digit Letters Auto 5-Digit Letters Auto CR Letters USPS Proposed Incremental Discount 2.0 5.4 1.1 0.4 1.9 1.9 MMA Derived Incremental Unit Cost Savings 2.9 5.6 1.9 0.7 2.2 2.2 Incremental % Passthrough 70% 96% 57% 58% 85% 85% Source: MMA-T-1, p. 11 The following sections explain how the traditional cost savings approach was implemented by MMA witness Bentley. A. Choosing An Appropriate Benchmark For Measuring Processing Cost Savings Due To Worksharing The choice of an appropriate benchmark from which to measure workshared mail processing cost savings is of pivotal importance simply because it has more impact on the derived magnitude of mail processing cost savings than any other input parameter. It also remains the most controversial aspect of the cost savings methodology. 25 Table 7 provides a short history of the benchmarks the Commission has utilized to measure workshare cost savings. Table 7 Historical Benchmarks Used to Derived Workshared Cost Savings Docket No. Benchmark Utilized R84-1 R87-1 R90-1 R94-1 MC95-1 R97-1 R2000-1 Avg Nonpresorted Letters Avg Nonpresorted Letters Avg Nonpresorted Letters Not Applicable Avg Nonpresorted letter Bulk Metered Mail Bulk Metered Mail When the Commission first utilized a quantitative cost savings approach, it utilized what came to be known as the “Appendix F” methodology. The Appendix F methodology relied on the mail processing costs for average single piece letters. Bulk Metered Mail (BMM), the latest benchmark, was not even suggested until MC95-1, the reclassification case in which the Commission rejected a Postal Service proposal to price First Class workshared letters as a separate subclass. At that point, as worksharing first began its metamorphosis from presorting to automation (i.e., presorting plus prebarcoding), the Commission apparently felt a need to be more conservative in its evaluation of price incentives. The Commission’s suggestion that BMM be employed as the new benchmark represented a marked change from earlier cases in which the Commission took a more expansive view of pricing incentives. For example, in Docket No. R84-1, the Commission stated, “[w]e are now prepared to accept reasonable assumptions in the direction of finding more, rather than fewer, cost differences. See PRC Op. R84-1 at 366. In Docket No. R90-1, the Commission chose not to be “conservative” in evaluating discounts in order to “enhance the Service’s automation program.” See PRC Op. R90-1 at V-20. In its MC95-1 decision, the Commission did an about face, noting “…the single-piece most likely to convert to the automation categories is limited to the 26 bulk metered mail component.”18 Thus was the concept of BMM born. BMM was formally adopted by the Postal Service in R97-1, when it was not a significant issue. See Tr. 21/7850. In R2000-1, the Commission ruled in favor of the Postal Service’s use of BMM over the strenuous objections of MMA and other First Class workshare mailers. Since the R2001-1 and R2005-1 proceedings resulted in nonprecedential settlements, this case represents the most recent opportunity for the Commission to revisit this contentious issue. It is interesting to note that almost a decade earlier, MMA witness Bentley addressed the subject of “single-piece most likely to convert” to the presort category. He referred to the presort discount (there was only one 3/5 digit presort discount at the time) and testified: As the discount increased over time, and the new category matured, presorted volumes began to increase steadily, indicating that the discount attracted new volumes and more pieces to migrate from the nonpresorted category. The cost savings from these pieces have also increased. This is because with the passage of time, the unit attributable costs of the migrating letters, prior to migration, will tend to increase, moving closer and closer to the unit cost of nonpresorted letters. As such, I have determined that the unit cost of migrating letters, before migration, is not static and has increased over time. (R87-1, CPUM/ARF-T-1, p. 15) In MC95-1, the Commission also made the very same observation based on the record from R84-1. It stated: This more liberal standard [than “clearly capturable” cost avoidance] better reflects the impact of a discount on a mature category such as presort First-Class Mail. As a mature workshare category whose volumes have stabilized, additional [First--Class presort] volume is considered less likely to come from low-cost nonpresort mail that requires few changes to convert, and more likely to come either from average-cost nonpresort mail that requires more extensive change in order to convert, or from new mail. PRC Op. R84-1, para. 5138. 18 PRC Op. MC95-1 at IV-136 27 PRC Op. MC95-1 at IV-102, fn 37. In R84-1, the Commission had also noted, “[T]he presort bureaus have extended their markets to some smaller volume users whose mail probably showed a wider variety of cost characteristics prior to conversions.” (PRC Op. R84-1 at. 364) The obvious question that comes to mind is, when will Presorted letters become a “mature” category? We contend that after almost 25 years of explosive growth and 5 years of little or no growth, there can be no doubt that First-Class Presorted letters have reached maturity. As such, there is no longer a steady migration of single piece to workshared letters but instead a substitution for single piece letters for workshared letters. A simple example of this substitution is found at Tr. 20/7129-30, and Tr. 38/13417-18 where 12 average single piece letters disappeared from the mailstream but were replaced by 12 average workshared letters. The Postal Service apparently is convinced that the concept of a steady stream of BMM letters converting to Presort simply is not realistic. USPS witness Taufique testified that his position was that if one were to measure cost savings, the most appropriate benchmark would be average single piece. Tr. 16/4932-3, 4937, 4939, 4946-7, 5039.19 19 In rebuttal testimony USPS witness Abdirahman appeared to contradict this testimony of USPS pricing witness Taufique claiming that BMM is the “only” alternative to use as the benchmark if the Commission rejects delinking. Tr. 35/11968. There is no merit to his position on this topic. First, during cross examination by counsel for Pitney Bowes, he clarified that the “whole point“ of his “position” was that BMM has already been litigated - “that’s all I was saying. That was my whole point.” Tr. 35/12052. Second, Mr. Abdirahman claims that the BMM benchmark issue has already been litigated relied on the Commission’s statement from R2000-1 that BMM is the most likely type of single piece letters to shift to presorted. When Mr. Abdirahman was asked if the apparent maturation of the presort rate category may have overtaken that six-year old point of view, Mr. Abdirahman would not give an expert opinion. In fact, he quite properly handed the question off to Mr. Taufique, the USPS pricing witness who had already indicated that BMM was not the most likely type of letter to shift to presort. Tr. 35/12005-06. Subsequently, Mr. Abdirahman was asked if would defer to witness Taufique on the issue whether BMM was still the appropriate benchmark. He answered, “the benchmark [question] has shifted from me to Altaf Taufique, Witness Taufique.” Tr. 35/12052. Finally, Mr. Abdirahman’s claim (Tr. 35/11952) that BMM should be used because it has been litigated in three cases is wrong and misleading. First, using BMM as the benchmark was not litigated in MC95-1. The Commission merely suggested that the Postal Service consider using BMM as the benchmark. MC95-1 PRC Opinion at IV-136. No party objected to using BMM when it was first introduced in R97-1. In R2000-1, MMA and other parties strenuously but unsuccessfully objected to the use of BMM as the benchmark. The following two cases, R2001-1 and R2005-1, were both settled so, by definition, the issue was not “litigated” in those cases. 28 There are other reasons why BMM is not a realistic, reliable benchmark. It has become more and more apparent that the CRA cost estimate for BMM is simply not reliable enough to base rates for almost 50 billion pieces of workshared mail. The Postal Service has already given up on the idea of deriving an accurate unit cost for processing BMM. USPS witness Abdirahman claims that “the actual costs of BMM were not known” and “[t]he proxy…does not reflect ‘actual’ BMM letters cost.” Tr. 4/551. A USPS institutional answer candidly admits in relevant part, “we do not know the actual BMM costs.” Tr. 18C/6279.20 In fact, MMA witness Bentley has indicated that MML might actually understate the unit costs associated with BMM because some portion of MML is prebarcoded and has pre-approved, reliable addresses. MMA-T-1, Appendix I, p. 4, fn. 4. He argues convincingly that the most reasonable benchmark is average single piece, which provides a more accurate measurement of the cost of processing letters that are workshared versus letters that are not workshared. Nevertheless, to be conservative and because data is readily available, Mr. Bentley used MML as the appropriate benchmark for purposes of this case. Down the road, it probably will not matter much because the mail processing costs for single piece letters and MML are converging and will exhibit little or no differences within a few more years. That difference has decreased by almost two-thirds, from 1.85 to 71 cents in just six years. See MMA-T-1, Appendix I, p. 6-7. And the reason for this phenomenon is the significant cost savings 20 APWU witness Kobe has no more confidence in her BMM unit cost than the Postal Service does. She states, “[w]e do not know precisely what the actual worksharing-related costs of BMM letters are since we base it on the CRA for all metered letters and make adjustments to the CRA costs to come closer to an approximation for BMM letters.” Tr. 20/7088 On another occasion she reiterated, that “[t[he BMM letters cost is determined from the CRA costs for a much more aggregated pool of letters and probably reflects more costs than would be attributable to just BMM letters. “ While she adjusts the CRA costs of MML to remove the impact of cancellation, we are at a loss at to what other costs could be included for MML but not for BMM. Nevertheless, she completely ignores costs incurred by BMM but not MML, for example, CRM letters that are metered and bypass RBCS processing altogether because they are prebarcoded and have a FIM mark that removes them from the RBCS barcoding process. 29 attributable to single piece Courtesy Reply Mail letters that are required to be prebarcoded.21 For the foregoing reasons, the Commission should allow BMM to quietly fade away and use MML as the benchmark for this case. B. Attributable Cost Methodology Prior to R97-1, Postal Service rate case filings generally reflected the accepted principle that costs vary 100 percent with changes in volume. Beginning in R97-1, however, the Postal Service predicated its rate filings on the notion that costs do not vary 100 percent with volume. Despite the fact that the Commission has rejected the Postal Service’s position on at least two occasions,22 the Postal Service again based the proposed R2006-1 rates on its preferred attributable cost methodology. MMA continues to support the Commission’s policy on attributable cost methodology for several reasons. First, the Postal Service’s methodology artificially reduces the total amount of costs that are attributable, thus making it far easier for the Postal Service to use subjective measures for assigning institutional cost responsibility among classes of mail. Adoption of the Postal Service’s methodology will result in additional institutional cost burdens for First Class, which already pays about 60% of all institutional costs. Second, MMA believes that the Postal Service’s theory that costs are lessthan-100% variable provides artificial and not-necessarily attainable productivity increases. For example, the actual productivity for hand counting letters -- 2,869 pieces per hour -- is increased, under the Postal Service’s theory, by 15% to 3,375. It is questionable whether such efficiencies can possibly be attained. See USPS witness Bozzo’s general, nonresponsive answer to MMA/USPS-T2218(B), Tr. 10/2507. Moreover, such “marginal” productivities serve to reduce measured cost savings when workshared letters bypass sortation operations. 21 The Commission must not forget that workshared mailers are required to provide low-cost, prebarcoded letters along with their outgoing bills, if a return envelope is provided. This requirement obviously reduces single piece costs and the measurement of derived cost savings. In this regard, worksharing requirements continue to adversely impact the amount of discounts that the Postal Service offers. 22 See PRC Op. R97-1 at 126; PRC Op. R2000-1 at 85. 30 The Postal Service’s case-in-chief presented no persuasive new reasons or changed circumstances that would warrant reconsideration of this issue. Accordingly, the Commission should continue to base rates on the wellestablished policy that labor costs vary directly with changes in volume. C. Classification of Cost Pools Another significant issue that impacts the level of derived workshared cost savings concerns the classification of cost pools and their relationship to worksharing. As MMA witness Bentley testified, the Postal Service first attempted to classify cost pools as either proportional or fixed with respect to worksharing in R97-1. The fixed and proportional labels simply meant that costs that varied with worksharing were “proportional” while “fixed” costs did not vary with the degree of presorting. MMA-T-1, Appendix I, p. 7. Starting in R2000-1, the Postal Service began eliminating cost pools, claiming without supporting evidence that certain cost pools should not be impacted by worksharing.23 While MMA and other parties strongly objected to excluding any of these cost pools, the Commission eliminated certain cost pools but kept other cost pools in the cost savings analysis. MMA’s position is that all of the cost pools should remain in the worksharing cost savings analysis for three very important reasons. First, the cost pool data loses accuracy as sampling errors become more prevalent the further costs are broken down into their individual components. Therefore, it stands to reason the total cost of all cost pools is much more accurate than individual cost pool amounts. Second, the evidence indicates that the cost pools that the Postal Service would prefer to exclude from the cost savings analysis always exhibit lower costs for workshared letters than for nonworkshared letters. See MMA-T-1, Appendix 23 The Postal Service’s unsupported elimination of cost pools reduced derived workshared cost savings in R2000-1, R2001-1 and R2005-1 by 1.30 cents, .75 cents and .76 cents, respectively. See MMA-T-1, App. I at 9, fn 11. 31 I, p. 7. As Mr. Bentley’s Workpaper MMA-WP-1 shows, this relationship has held true since at least 1998.24 Postal Service witnesses have preferred to simply disregard Mr. Bentley’s careful analysis of factual information. During R2005-1, the last case in which the Postal Service proposed to eliminate cost pools from the cost savings analysis, USPS witness Abdirahman was asked to explain why the costs in what the Postal Service claimed were nonworkshared-related cost pools were always lower for workshared mail than for mail that was not workshared. Below is the exact question and answer: (R2005-1, Tr. 4/1038) MMA/USPS-T21-62 Please refer to your response to MMA/USPS-T21-31B where you were asked to explain why in the last three cases the unit costs for “BMM (single piece metered mail)” for the following cost pools are always higher than the unit costs for workshare letters: 1. FSM/1000 2. SPBS OTH 3. MANF 4. MANP 5. 1OPTRANS 6. 1SCAN 7. BUSREPLY 8. REGISTRY 9. REWRAP 10. 1EEQMT 11. INTL ISC 12. Non MODS MANF 13. Non MODS MISC 14. Non MODS REGISTRY You failed to answer the original interrogatory claiming that the Postal Service does not actually have costs for BMM letters at the cost pool level, even though you use single piece metered mail 24 Mr. Bentley illustrated this point with the REWRAP cost pool costs. The REWRAP cost pool measures costs to repair letters that become damaged during automated processing. The Postal Service has classified these costs as “fixed” with respect to presort level and merely assumed that they are unrelated to worksharing. The USPS position is patently unreasonable. The probability that a piece of mail will be damaged increases with the number of times it must be handled during processing. Therefore, it seems logical that workshared letters that do not receive individual processing until further “downstream” than single piece letters should incur lower REWRAP costs. Moreover, the facts support Mr. Bentley’s conclusion on this score. See MMA-T-1, App I at 7-8, Table 2. 32 costs as a proxy for BMM. Please answer the original question with respect to the costs of single piece metered mail letters, the costs of BMM letters, or however you prefer to characterize the costs. Response: I do not know. The evidence in this case convincingly refutes the Postal Service’s speculative claims that amounts to “such costs are not impacted by worksharing because we say they are not.” Pitney Bowes witness Larry Buc has conducted a thorough review of the costs pools. His analysis, which MMA witness Bentley adopted, should be relied upon by the Commission. See PB-T-2 and Library Reference PB-LR-1. Finally, there is no harm in leaving the cost pools in the analysis. If the costs are not affected by worksharing, as the Postal Service claims, the costs will be similar and would have no impact on the derived unit cost savings. The bottom line is that the only relevant difference between the letters passing through each of these cost pools is that one letter is workshared while the other is not. Therefore, the only reasonable explanation is that worksharing lowers the costs within what the Postal Service can only speculate are “nonworkshare-related” cost pools. For the foregoing reasons, the Commission should adopt MMA’s and Pitney Bowes’ position regarding the classification of cost pools. All cost pools should be included in the analysis of cost savings so that the computed cost differences between workshared letters and its nonworkshared benchmark can reflect all relevant cost differences between workshared and non-workshared letters. D. Recognition of Model Flaws A new issue has surfaced for the first time that concerns the CRA costs for Automation and Nonautomation letters. Since the Postal Service has provided convincing evidence that the CRA-reported costs for these categories are 33 problematic (USPS-T-22, pages 5-6),25 Postal Service witness Abdirahman has utilized the mail flow models to “de-average” the combined costs for Automation and Nonautomation letters (Presorted).26 In doing so, he has ignored a substantial flaw that MMA has pointed out and proven with respect to the models’ disparate results depending upon whether letters are nonprebarcoded or prebarcoded. Consequently, the Postal Service’s (as well as APWU’s) method for de-averaging Presorted letter costs is entirely defective, providing results that are inaccurate, unreasonable and illogical. The problem that USPS witness Abdirahman fails to consider is that the models have a design flaw that was first pointed out by MMA witness Bentley five years ago. In his R2001-1 surrebuttal testimony, Mr. Bentley provided substantial proof that the Postal Service’s mail flow models (1) understate costs when letters are nonprebarcoded and (2) overstate costs when letters are prebarcoded. See R2001-1, KE-ST-1 pages 7 - 17. MMA witness Bentley identified the obvious culprit causing this problem -- the Remote Bar Code System (RBCS) operation, which simulates the cost of applying barcodes to nonprebarcoded letters. This simulation was far too efficient, leading to significant, unexplained differences between the model-derived unit costs and the benchmark CRA unit cost. 27 Simply stated, the model historically cannot account for a large segment of actual costs there were incurred. In this case, the BMM or MML28 model-derived unit cost (5.18) is 2.93 cents lower than the CRA-derived unit costs (8.11), a difference that has been simply ignored by the 25 USPS witness Abdirahman referred to this problem in R2005-1, but effectively waited until this case to actually address the issue. All witnesses, except for OCA witness Thompson, seem to agree that this problem needs to be addressed; Ms. Thompson inexplicably adopts the CRA’s separately reported costs for Automation and Nonautomation costs without reservation or explanation. 26 OCA witness Thompson’s failure to recognize or even understand this issue should give the Commission sufficient reason to reject outright the OCA’s proposed workshared discounts, without which, the OCA cannot fund its heavy weight First Class rate structure changes. 27 Additional testimony by USPS witness Abdirahman supports this contention. His mail flow models use average accept rates for all operations. Yet, in reality, he confirmed that “upstream” operations, such as those in the RBCS, exhibit higher reject rates than “downstream” operations. This explains, at least in part, why the model simulation of the RBCS understates the number of letters rejected by automation, resulting in an understatement of costs. See. USPS-RT-7, p. 7 and Tr. 35/12021-22. 28 According to USPS witness Abdirahman, the mail flow models for BMM and MML are identical. Tr. 4/656. Therefore, this discussion applies to either BMM or MML. 34 Postal Service in its evaluation of Nonautomation unit costs. Response to MMA/USPS-T22-32, Tr. 18C/6278-79; Response to USPS/MMA-T1-6, Tr. 21/7860. To support his conclusion, Mr. Bentley reviewed a historical comparison of mail flow model-derived unit costs versus CRA-derived unit costs. In every instance, the model-derived unit costs were lower than the CRA-derived unit costs when the letters under review required RBCS processing. For prebarcoded letters that bypassed the RBCS, the opposite results were apparent – the model-derived unit costs were always higher than the CRA-derived unit costs. Thus, Mr. Bentley concluded, it was obvious that the mail flow cost model simulations for the nonprebarcoded letters requiring RBCS processing were too low. Table 8 below summarizes the historical CRA Proportional factors that support Mr. Bentley’s conclusion. Tr. 35/11994. Table 8 Comparison of USPS Model-Derived and CRA-Derived Unit Processing Costs (PRC Cost Methodology, Cents) (1) (2) (3) Bulk Metered Mail Docket No. CRA Cost Model Cost Prop Factor (1)/(2) R2000-1 (1998) R2000-1 (1999) R2001-1 R2005-1 R2006-1 7.88 7.83 7.75 7.75 8.11 6.31 6.43 5.48 5.24 5.18 1.25 1.22 1.41 1.48 1.56 (4) (5) (6) (7) Automation Letters Model % UnderEstimate ((2)(1))/(1) CRA Cost Model Cost Prop Factor (5)/(6) -20% -18% -29% -32% -36% 2.79 2.84 2.42 2.27 2.53 3.38 3.43 3.42 3.10 3.02 0.83 0.83 0.71 0.73 0.84 (8) Model % OverEstimate ((6)(5))/(5) Source 21% 21% 41% 36% 19% USPS-LR-I-147 USPS-LR-I-478 USPS-LR-J-84 USPS-LR-K-110 USPS-LR-L-141 As Table 8 demonstrates, the unit costs derived by the mail flow models for nonprebarcoded BMM have always been significantly lower than its CRAderived counterpart.29 On the other hand, the unit costs derived by the mail flow models for prebarcoded Automation letters have always been significantly higher 29 While USPS witness Abdirahman claims that such a comparison is inappropriate because BMM unit costs are unknown and “over-stated” (Tr. 35/11984), his argument is moot. He has also testified that the BMM model and a model for metered mail letters (MML) would be identical. (Tr. 4/656) Therefore, a comparison of the model-derived MML unit cost to the CRA-derived MML unit cost yields the same results shown in Table 8. 35 than its CRA-derived counterpart. There can be no doubt that the models exhibit a consistent and reliable bias that impacts the results depending upon whether a letter requires or can bypass the RBCS. Moreover, MMA witness Bentley did not stop at these apparent results. In an attempt to understand why the models behaved the way they did, he experimented with specific models to further prove that the problem could be tied to mail processing within the models’ simulation of the RBCS. To support his hypothesis, he changed the entry point within three of the models to see how such changes would impact the model results.30 This analysis proves that the models simulation of RBCS costs generate unrealistically and extremely low costs. Therefore, specific steps are necessary in order to ensure that the modelderived unit costs can properly be reconciled to the CRA…steps which neither the Postal Service or APWU chose to take. Table 9 below shows the results of changing the entry points for three categories of letters. For example, BMM normally enters the mailstream in the outgoing ISS (Out ISS), which is the first operation within the RBCS that attempts to read an address to facilitate barcoding. If the initial operation is changed to the outgoing automation primary (Out Prim Auto), then the underlying assumption is that the letters are prebarcoded and able to bypass the entire RBCS. Under this situation, the unit cost should certainly go down. As shown in Table 9, the model’s inability to accurately simulate RBCS processing derives a higher, not lower, unit cost. Certainly, the Postal Service cannot process a nonprebarcoded letter at less cost than a prebarcoded letter, all other factors being equal. 30 In his rebuttal testimony, USPS witness Abdirahman’s completely ignored the model’s improbable results if certain routine assumptions were made to the type of mail being considered in the models. Instead, Mr. Abdirahman obviously misunderstood Mr. Bentley’s position with regard to the RBCS. He chided Mr. Bentley for somehow concluding that the RBCS program is “not working the way it was supposed to.” Tr. 35/11979 36 Table 9 Analysis of Model-Derived Unit Costs With and Without RBCS Processing (Cents) Model ModelDerived Computed Unit Cost BMM No Prebarcodes BMM With Prebarcoding NonAuto Mach MAADC-AADC No Prebarcodes NonAuto Mach MAADC-AADC With Prebarcodes MAADC No Prebarcodes, No Presort MAADC With Prebarcodes 5.183 5.420 5.193 5.432 5.193 5.163 Change In Unit Cost Due to Prebarcoding 0.238 0.239 (0.031) Source: MMA-T-1, Appendix I, p. 12 The other two examples, presented by MMA witness Bentley and shown in Table 9, are just as convincing. Nonautomation Machinable Mixed AADC and AADC letters normally are not prebarcoded and enter the mailstream just as BMM letters do -- in the Out ISS. If these letters were hypothetically prebarcoded, the entry point would be changed to the Out Prim Auto, and then the costs should go down. Instead, according to the models, the costs go up. The final example concerns prebarcoded Automation letters presorted to the Mixed AADC level. These letters normally enter the Outgoing Secondary Automation operation (Out Sec Auto). If these letters were assumed to be nonpresorted and nonprebarcoded, then they would enter the mailstream in the Out ISS. When such a change is implemented, the model-derived costs should certainly go up. Instead, because the RBCS costs are understated within the model, they remain virtually the same. Based on these comparisons, there can be no doubt that the Postal Service mail flow models are biased depending upon whether or not letters require RBCS processing. Model-derived costs are low for nonprebarcoded letters (requiring RBCS processing) and high for prebarcoded letters. And there can be no doubt that because the Postal Service’s models erroneously show that the Postal Service can spray on a barcode and process a letter at less cost than if the letter is prebarcoded by the mailer, the models must understate the RBCS 37 processing cost. Therefore, any method that attempts to tie the model results to actual CRA must take this flaw into account. As seen in the next section, only MMA’s application of the CRA Proportional Adjustment factors correctly reflects this predisposition exhibited by the models.31 E. Reconciling Model Costs to Actual CRA Costs Since R2001-1 the Postal Service has made no structural changes to the models to address the flaws discussed in the previous section. Tr. 4/588. Consequently, the Postal Service errs in its de-averaging of the CRA Presorted costs by failing to take into account the fact that the models behave differently based on whether letters are prebarcoded (such as Automation letters) or letters are nonprebarcoded (such as Nonautomation letters). More specifically, USPS witness Abdirahman should have used two separate CRA Proportional Adjustment factors when reconciling his model-derived unit costs to the CRA. His decision to use the same CRA Proportional Adjustment factor for both Automation letters and Nonautomation fails to account for the models’ unmistakable propensity to (1) understate costs for letters (such as Nonautomation) that require RBCS processing and (2) overstate costs for Automation letters that bypass the RBCS. At the outset, it should be noted that prior to this case, the Postal Service has always incorporated three possible comparisons between model-derived and CRA-derived unit costs to accurately reconcile the model-derived costs to actual CRA costs. Since CRA unit costs have been available for MML, Automation letters and Nonautomation, three (and only three) possible CRA Proportional Adjustment factors have been incorporated.32 However, because the Postal 31 The tendency of the mail flow models to understate the cost of processing unbarcoded single piece letters in the RBCS is a flaw that can be corrected by proper application of the CRA Proportional Adjustment factors to reconcile the models’ theoretical results to actual CRA costs. However, because the Postal Service (and APWU) do not acknowledge the problem, their application of the CRA Proportional Adjustment factors fails to achieve that goal. As illustrated in Table 11, infra, their adjusted model-derived unit cost results are clearly indefensible. 32 For example, in R2000-1, the Postal Service used the Nonautomation Proportional Adjustment factor to reconcile the model-derived unit cost for handwritten addressed letters. This was subsequently changed to the BMM Proportional Adjustment factor by the Postal Service in R2001-1, R2005-1 and in this case. The Automation Proportional Adjustment factor was used to reconcile model-derive Automation unit costs by presort level in all case prior the R2006-1. 38 Service has lost confidence in the CRA’s ability to accurately report separate Automation and Nonautomation costs, there are now only two possible means for reconciling costs between the models and the CRA: (1) BMM and (2) Automation and Nonautomation letters combined (what the Postal Service calls “Presort” letters. While the Postal Service still utilizes the BMM Proportional Adjustment factor to reconcile its model-derived hand-addressed letter unit costs, it ignores the relationship exhibited by that Proportional Adjustment factor when it comes to incorporating the Presorted Proportional Adjustment factor. This error is so obvious that it seems inconceivable that the Postal Service continues to support such unreasonable results. The ultimate problem unrecognized by the Postal Service is that the CRAderived unit cost for MML, the proxy for BMM, is 56% higher than the Service’s model-derived unit cost. That means that the Service’s mail flow model does not account for almost 3 full cents worth of costs that are incurred and reported by the CRA. The model unit costs for similar types of letters, such as Nonautomation Machinable Mixed AADC (NAMMA) letters and Nonautomation letters that also require processing within the RBCS should be off by a similar magnitude. Table 10 shows the combined CRA unit cost for Automation and Nonautomation letters as well as the de-averaged unit costs derived by MMA and the Postal Service. Table 10 Comparison of Test Year Automation and Nonautomation Mail Processing Unit Costs (Cents) First-Class Presort Category Nonautomation Automation Combined Source: CRA 24.53 4.22 5.00 USPS-LRL-147 39 USPS 7.17 4.92 5.00 USPS-LRL-110 MMA 13.10 4.70 5.00 MMA-LR1 As is obvious, the Postal Service’s failure to adjust for the fact that its mail flow models significantly understate the unit cost of letters that must be processed through the RBCS costs results in a severe understatement of Nonautomation letter costs as well as a smaller but still significant overstatement of the unit cost of Automation letters. To obtain its final adjusted model-derived unit costs, the Postal Service applied the same CRA Proportional Adjustment factor of 1.013 to each model’s result. Thus, the Postal Service’s methodology did not care whether or not letters were processed by the RBCS -- each individual model-derived unit cost was increased by the same 1.3% to “reconcile” the result to the CRA. This uniform adjustment for prebarcoded Automation letters and nonprebarcoded Nonautomation letters completely contradicts the known fact that the models behave differently depending upon whether or not the letters are processed within the RBCS. Therefore, the end result obtained by the Postal Service is simply wrong.33 Realizing that the Postal Service mail flow models understate costs for nonprebarcoded letters that incur RBCS and overstate costs for prebarcoded letters, MMA witness Bentley preserved this relationship by applying two separate CRA Proportional Adjustment factors. Because the CRA unit cost for metered mail letters was 56 percent higher than the model-derived unit cost, Mr. Bentley applied that same percentage CRA Proportional Adjustment Factor to the model-derived unit cost of Nonautomation letters. Then, using the Postal Service’s combined CRA unit cost for all “Presort” letters, he “backed out” the 33 APWU witness Kobe’s worksharing analysis suffers from the exact same infirmity. Her uniform CRA Proportional Adjustment factor is .937, which means that she reduced each modelderived unit cost by the same percentage - 6.3%. It makes no sense to reduce the modelderived unit costs for Nonautomation letters, when at the same time, Ms. Kobe’s analysis indicates that for BMM, the CRA unit cost is 56% higher than the model-derived unit cost. There simply is no reasonable explanation for this contradiction and her end results shown in Table 12 are as just as illogical as the Postal Service’s results. 40 costs associated with Automation letters. This produced an Automation CRA Proportional Adjustment factor of 0.93, which is in line with past experience.34 Mr. Bentley’s final test of reasonableness compared the results produced by MMA’s two separate Proportional Adjustment factors methodology with the results produced by the Postal Service’s combine CRA Proportional Adjustment factor method.35 Table 11 (Tr. 35/11995) compares the adjusted unit costs for three nonprebarcoded letter categories - BMM, Nonautomation Machinable Mixed AADC (NAMMA) and NonAutomation (NonAuto) - and one prebarcoded letter category - Automation Mixed AADC (Auto MAADC). Both the Postal Service and MMA start with identical model-derived unit costs. But note what happens after application of the CRA Proportional Adjustment factors. Table 11 Comparison of Selected USPS and MMA Model-Derived and Adjusted Model Unit Costs (Cents) Model Unit Cost First-Class Letter Category BMM NAMMA NonAuto Auto MAADC Sources: Adjusted Model Unit Cost RBCS Processing? USPS MMA USPS MMA Yes Yes Yes No 5.18 5.19 5.17 5.16 5.18 5.19 5.17 5.16 8.11 5.42 5.40 5.39 8.11 8.12 8.09 4.81 USPS-LR-L-141 USPS-LR-L-110 34 MMA-LR-1 USPS-LR-L-141 MMA-LR-1 USPS-LR-L-110 USPS witness Abdirahman’s claim (Tr. 35/11965) that Mr. Bentley’s application of two separate CRA Proportional Adjustment Factors as “tortuous” and “unsupported” is disingenuous and misleading. He claims Mr. Bentley’s analysis should be rejected because (1) it has never been presented before, (2) it assumes that the RBCS understates costs and (3) the modeled costs should be tied to a single CRA unit cost for presorted letters. USPS-RT-7 at 18. All three reasons are absolutely baseless, especially the third one, which is precisely, what Mr. Bentley did. 35 In order to make a comparison of “apples to apples” between MMA and the Postal Service, the Postal Service’s results using the Commission’s attributable cost method are presented here. 41 As shown in Table 11, the model unit costs for all four categories are virtually identical. However, after the CRA Proportional Adjustment factors are applied, the Postal Service’s unit costs inch up (by 1.3%) for three of the categories, while the adjusted unit cost for BMM goes up by 56%. It seems terribly illogical that the BMM model-derived cost adjusts upward by 56% while NAMMA and NonAutomation, which are very similar, do not. On the other hand, according to the Postal Service, Auto MAADC letters also inch up by the same 1.3%. It is patently impossible that prebarcoded Auto MAADC letters cost virtually the same to process as nonprebarcoded NAMMA and NonAuto letters. MMA’s results are far more credible. After application of the appropriate CRA Proportional Adjustment factors (56%), the three similar nonprebarcoded categories, BMM, NAMMA and NonAuto letters all cost about the same to process. However, the Auto MAADC letter unit cost decreases to well below the unit costs shown for the other three categories. MMA’s results are perfectly logical since Auto MAADC letters are both prebarcoded and presorted and, therefore, should cost considerably less to process than any of the three other letter categories. APWU witness Kobe followed exactly the same CRA Proportional Adjustment factor procedure as USPS witness Abdirahman. As Table 12 shows, her results are just as unreasonable as the Postal Service’s results. Table 12 Comparison of Selected APWU and MMA Model-Derived and Adjusted Model Unit Costs (Cents) Model Unit Cost First-Class Letter Category Adjusted Model Unit Cost RBCS Processing? APWU MMA APWU MMA BMM Yes 5.18 5.18 9.58 8.11 NAMMA Yes 5.19 5.19 5.72 8.12 NonAuto Yes 5.17 5.17 5.66 8.09 Auto MAADC No 5.16 5.16 5.82 4.81 MMA-X-2 MMA-LR-1 Sources: 42 MMA-X-2 MMA-LR-1 On a final note, MMA urges the Commission to require the Postal Service to focus on its models’ simulation of the RBCS. It has been five years since we illustrated the understatement of RBCS costs whereby the models illogically derive lower processing costs for nonprebarcoded letters than for comparable prebarcoded letters. Since USPS witness Abdirahman has already admitted that the models incorporate understated reject rates for upstream operations such as those within the RBCS (Tr. 35/12021-22), it should not be that difficult to make structural changes to the models that increase RBCS processing costs and reduce downstream processing costs. This would make the model-derived unit costs more closely aligned with the CRA as well as provide much more reasonable and logical results. F. Delivery Cost Savings In a very strange about face, the Postal Service backed away from its 10year old consistent position that the degree of worksharing favorably impacts delivery costs.36 Not only does this position make little sense, the Postal Service has provided absolutely no evidence to support its contention that the Commission should likewise change its position with regard to the relationship between worksharing and delivery costs. The Postal Service’s view should be categorically rejected because the Service has failed to meet its burden of proof. The Postal Service’s position, espoused by witnesses Kelley and McClery, are actually contradicted by USPS witness Abdirahman. For example, as recently as R2005-1, barely a year ago, USPS witness Kelley’s position was that delivery costs, particularly in-office delivery costs, varied with the degree to which mail could be delivery point sequenced (DPSed). In this case, he simply assumes that all Automation letters -- regardless of presort level -- exhibit the same DPS percentage (DPS %). Such a decision is based on “discussions with rate design personnel” who indicated to him that they did not need delivery costs broken down by presort level. As a result, he made the decision to combine all presort levels into one Automation delivery unit cost. Tr. 12/3346 (Response to 36 MMA notes that even APWU and OCA did not accept the Postal Service’s position on delivery cost savings. 43 MMA/USPS-T30-1). Mr. Kelley’s assumption does not constitute evidence and certainly not form the basis for reversing its decade long position on this issue. USPS witness Abdirahman, on the other hand, projects theoretical DPS %’s from his mail flow models. If Mr. Kelley now assumes that the DPS %s are the same for all presort levels, then one would expect Mr. Abdirahman to modify his models to reflect this assumption. However, he failed to do so, thereby directly contradicting Mr. Kelley. The different DPS %s derived in Mr. Abdirahman’s mail flow models clearly indicate that the greater the degree of presorting the lower delivery costs are. Moreover, the models also predict that the percentage of letters processed by automation prior to delivery also differ by presort level. Table 13 Probabilities for Automation Processing Through Delivery For Automation Letters Automation Rate Category Model-Derived DPS % Automation Probability MAADC AADC 3-Digit 5-Digit 80.07% 82.54% 83.65% 86.60% 88.4% 91.1% 92.4% 95.6% Source: MMA-LR-1 at 2, Tr. 4/592 But there is more evidence to prove the Postal Service’s new position on delivery costs savings is wrong. First, logic supports the Postal Service’s previous position concerning the beneficial cost sparing relationship between presort level and DPS %. The deeper the presort level, the less likely that mail will be rejected by automation equipment and the more likely that letters will be DPSed. Even the Postal Service could not disagree with this logic. Mr. Abdirahman conceded, “I can confirm that the probability that a letter may ultimately be rejected by automation equipment may be higher for a letters sorted to MAADC than a letter sorted to 5-digits.” See Tr. 4/558. USPS witness McClery also echoed these sentiments when he stated (Tr. 11/2851): I presume that Mixed AADC Automation letters could require more manual processing than 5-digit Automation letters due to the fact 44 that the Mixed AADC letters likely require multiple automated piece handlings prior to being DPSed unlike 5-digit Automation letters. Whenever a piece is sorted on automation, there is a chance that it will be damaged or otherwise rejected and subsequently diverted to a manual operation. Thus, the more handlings on automation, the more opportunities for damage requiring subsequent manual processing. For these reasons, the Commission should adopt MMA’s position on including delivery cost differences in the cost savings analysis. Mr. Bentley derived separate DPS %s by presort category from the mail flow models and then reconciled these figures to the average DPS % for all Automation letters combined, as obtained from the delivery data systems. Nothing on the record is more sensible than his approach. The Postal Service would have the Commission believe that its models are fine for estimating costs, but that the DPS %s derived from those models, reflected by the costs, are not “meaningful”. In his rebuttal testimony, Mr. Abdirahman states (Tr. 35/11954-995): While the letter cost models are adequate for estimating mail processing unit costs by rate category, they are not likely to be an effective tool for estimating DPS percentages by rate category. Hence, the disaggregated DPS percentages by presort category are not meaningful and should not be used to determine cost differences by presort level for letters. There is no logic or factual support for Mr. Abdirahman’s position on this issue. . First, it makes no sense to accept the costs without reservation when the attributes reflected by those costs, i.e., the amount of letters that can be processed by automation, are used to derive those costs. Second, and just as important, the DPS %s derived by the models, particularly for Automation letters, are very accurate. USPS witness Kelley confirmed as much when he performed an analysis that concluded that the model-derived DPS %s and those obtained from his delivery data sources were “very similar”. See Tr. 12/3363 (Response to MMA/USPS-T30-14). Moreover, MMA witness Bentley performed a similar analysis when he reconciled the model-derived DPS %s to Mr. Kelley’s independent delivery data. 45 Mr. Bentley’s analysis showed that the Automation letter DPS %s were off by less than 1%. See Library Reference MMA-LR-1, p. 2. The Nonautomation DPS % derived by the models was high by 6.5%, but this is to be expected since it is readily apparent that the models’ simulation of the RBCS overstates the amount of letters that are able to be processed by automation, resulting in an understatement of costs. Assuming the Commission includes delivery cost savings as part of workshared savings, as the Postal Service and Commission have done in the past, the only additional issue is the appropriate benchmark from which to measure the cost savings. Just as with mail processing, the delivery cost benchmark has also been controversial. In R97-1 and R2000-1, the Commission adopted the Postal Service’s recommendation to use Nonautomation letters as the benchmark. In R2001-1 and R2005-1, the Postal Service switched to NAMMA letters, a move that significantly reduced the derived cost savings. In this case, APWU uses Nonautomation and OCA uses NAMMA. Since R2001-1, MMA has steadfastly maintained that it is inappropriate to employ any kind of workshared letter category to measure workshared cost savings. After all, it seems impossible to isolate a specific cost driver between two categories if both are workshared. We believe the appropriate benchmark should be single piece metered mail letters, the same benchmark used to measure mail processing cost savings. However, because the data indicated that MML letters cost more than the average for all Single Piece letters, MMA witness Bentley used the latter in order to be conservative in estimating delivery cost savings due to worksharing. USPS delivery cost data show that after collection costs are removed, Presorted letters cost, on average, 3.77 cents less to deliver than Single Piece letters. This is a very significant savings and one that workshared mailers certainly should be given credit for. However, not all workshared letters incur such savings, because only 89.6% of the letters are actually delivered. Therefore, this average, when spread over all originating pieces, computes to 3.38 cents per piece. (.896 x 3.77 = 3.38) Thus, Mr. Bentley’s workshared cost 46 analysis relies on these savings as part of his overall savings. To pretend that such savings do not result from worksharing would be a travesty. V. The Flawed Presort Discount Proposals Put Forth By APWU And OCA Should Be Rejected At the beginning of this brief, we included a table showing the three competing sets of First Class presort discounts proposed in this proceeding. We insert that table again here to focus attention on the fact that the discounts proposed by OCA and APWU represent a distinct break with the rate relationships that the Postal Service and Commission have fostered over many years. Table 14 Comparisons Of First Class Workshare Discount Proposals (Cents) First Class Workshared Category USPS & MMA OCA Auto Mixed AADC 7.4 5.8 5.9 4.2 Auto AADC 8.5 7.0 7.0 5.4 Auto 3-Digit 8.9 7.5 7.4 5.8 Auto 5-Digit 10.8 8.9 8.9 7.3 Sources: MMA-RT-2, p. 8, Table 1 APWU (Step 1) APWU (Step 2) MMA-RT-1, p. 10, Table 2 Instead of the modest increases in discounts proposed by the Postal Service and supported by MMA, OCA and APWU propose significantly reduced discounts. Indeed, as Table 15 illustrates, OCA and APWU are actually proposing to roll back the currently effective discounts. Moreover, in Step 2 of APWU’s “strategy,” the discounts would be rolled back to levels not seen for over a decade, since the R94-1 and MC95-1 timeframe.37 37 The PRC recommended discounts (from a single piece rate of 32 cents) for basic, 3-digit and 5-digit prebarcoded letters were 4.6, 5.6 and 6.2 cents, respectively, in R94-1; and 5.9, 6.6 and 8.2 cents, respectfully in MC95-1. See PRC Op. R94-1 at V-20; PRC Op. MC95-1 at V-22. APWU’s proposed step 2 discounts in this proceeding are about midway between the discounts recommended by the Commission more than a decade ago. 47 Table 15 Comparison Of Current First Class Workshare Discounts To Discounts Proposed By OCA And APWU (Cents) First Class Workshared Category Current Discounts OCA Auto AADC 6.4 7.3 5.8 7.0 5.9 7.0 4.2 5.4 Auto 3-Digit 8.2 7.5 7.4 5.8 Auto 5-Digit 9.7 8.9 8.9 7.3 Auto Mixed AADC Sources: APWU (Step 1) MMA-RT-2, p. 8, Table 1 APWU (Step 2) MMA-RT-1, p. 10, Table 2 The proposals of OCA and APWU are patently irresponsible, moving the discount levels backwards to those that existed more than a decade ago. They are also technically flawed. OCA’s proposed First Class presort discounts are an outgrowth of OCA’s proposal to introduce a single rate applicable to First Class letters weighing up to 4 ounces. Since implementation of OCA’s rates would immediately eliminate the additional ounce revenues that the Service currently receives from heavier letters, OCA needed a source of financing for its proposal. The record shows that First Class workshare mailers would be conscripted to provide the financing for OCA’s proposal. If, contrary to commonsense, one could actually believe that there would be minimal disruptions in response to the OCA’s proposed rate increases for presort mail and that the OCA’s projected volumes would actually materialize, the OCA’s workshared rates would generate an additional $754 million. Since OCA’s single rate for heavier letters would also apply to heavier workshared letters, the net increase to presort mailers is “reduced” from $754 million to just over half a billion dollars. ($754 million – $254 million = $500 million) See Tr. 38/13404-05 (Revised response to MMA/OCAT4-4). OCA had not really studied the heavy-weight letter market, at least insofar as presorted letters are concerned. For example, in response to the existing rate structure, First Class workshared mailers have implemented policies to minimize 48 the postage they have to pay and strategies designed to maximize use of that postage. MMA member companies and other high volume workshared mailers take great care to design their bills so that, wherever possible, they can avoid sending out letters that weigh over one ounce, which triggers payment of the additional ounce rate. This practice, known as “selective inserting”, has been used by large mailers for years. 38 See MMA-T-1 at 26. OCA’s proposal, which offers workshared mailers a lot of something they cannot readily use – the ability to send letters weighing up to 4 ounces without paying an additional rate – comes at much too steep a price. OCA and APWU manifest a cavalier disregard for the likely impact their proposals will have on presort mailers or the postal system in general. The record shows that adoption of either rate design would have a significant adverse impact on workshare mailers and the entire postal system. As MMA witnesses McCormack and Gorham explained, their high volume mailing operations are very capital intensive. Verizon and CSG Systems have been willing to make the initial and ongoing investments to use mail because for many years workshared rates have been relatively stable and predictable. Adoption of APWU’s or OCA’s lower discounts would disrupt that longstanding rate relationship. Even more important than the immediate adverse financial impacts is the negative signal that it would send to mailers about the wisdom of making long term commitments to mail. As Mr. Gorham testified: Mailer perceptions regarding likely future changes in postal rates and rate relationships are extremely important, perhaps even more important than short run rate changes. If CSG’s clients perceive that, within the foreseeable future, the cost to mail monthly statements through the postal system might become too expensive relative to electronic alternatives, I believe there will be less interest in worksharing. This is precisely the type of counter productive signal that adoption of APWU’s proposed discounts would send to workshare mailers. 38 As MMA witness Gorham testified, his company, CSG Systems, has developed a special service that enables his clients “to automatically put one or more inserts into a billing envelope only when doing so would not exceed the weight that would trigger an additional ounce charge. Tr. 38/13188. 49 As Ms. McCormack elaborated (MMA-T-1 at 10): Over the last decade, workshare discounts generally have increased as postage rates have increased. Maintenance of existing rate relationships sends mailers the message that their worksharing efforts are valued. Today, First Class workshared mail is a significant revenue generator for the Postal Service. MMA witness Bentley’s testimony indicates that for every dollar that the Postal Service spends to process and deliver workshared mail, workshared rates produce more than three dollars of revenue. I also understand that no other category of mail contributes as much to institutional costs. This relationship tells me that workshared mail has a very positive impact on postal finances and helps to maintain a viable postal system that benefits all mailers, including those in other classes. Approval of the discounts proposed by the Postal Service will send Verizon and other workshare mailers a signal that their efforts are still valued. Adoption of the discounts proposed by APWU would send exactly the opposite message, namely that their business is no longer valued. Any reduction in workshare discounts will have a negative effect on Verizon’s use of First Class mail and could lead Verizon to place greater reliance on readily available, less costly alternative methods for bill presentment and payment. It also appears that the OCA and APWU proposals were made in a vacuum. By that, we mean that OCA and APWU lack basic knowledge about or appreciation for just how hard it is for presort mailers to earn discounts or all the additional worksharing activities that the very high volume mailers, including MMA members, routinely perform without any financial recognition in their discounts. See, e.g., Tr. 20/7223-24, 7227-28, 7231-32. Nevertheless, MMA witnesses Bentley, McCormack and Gorham explained at length just how hard they work to earn discounts and how complex and ever changing the Postal Service’s requirements are. See MMA-T-1 at 22-24; Tr. 38/13163-67, 13188-90. Moreover, neither OCA nor APWU has adequately studied the likely volume impact of respective their proposals. Using a straight forward application of volume projection formulas, which are based on historical relationships that they propose to significantly disrupt, should not be relied upon. Even USPS witness Thress indicated that his formulas can only reliably predict volumes for a reasonable range of prices over which the equations have been derived. Tr. 50 38/13096. We submit that proposed discounts that reverse historic upward trends, by reducing the workshared discounts by the magnitude suggested by OCA and APWU, cast serious doubt on the ability of the equations to predict mailers’ responses. Certainly, the APWU and OCA do not take into account the likely reactions of MMA members espoused by witnesses Gorham and McCormick. There are other obvious flaws in the discounts proposed by OCA and APWU. First, OCA witness Thompson took as the foundation for her specific proposals a cost analysis that no party sponsored – Library Reference USPS LRL-141.39 Moreover, Ms. Thompson relied on only the Summary Sheet of LR-141 (Tr. 20/7373-74) and was unable to respond to repeated relevant questions about the underlying analyses, the foundation material for the summary results she purported to rely upon. As she testified, “I relied upon USPS-LR-L-141, revised 8/23/2006, page 1 [the Summary Sheet]. I did not analyze other pages in that library reference.” Tr. 20/7376. See also Tr. 20/7413-15. Ms. Thompson’s relied upon a workshared cost analysis that no witness sponsored, a study that she did not understand and could not answer questions about. This fact alone constitutes sufficient grounds for rejecting her proposal. She did not know, nor could she know, about all of the problems and flaws associated with that methodology, pointed out not only by the Postal Service in this case, but by other parties, including MMA in the last case. MMA asked Ms. Thompson several pointed questions about unreasonable results incorporated into her borrowed workshared cost savings analysis. Tr. 38/13406-16. For example, Ms. Thompson adopted the use of NAMMA letters as the delivery cost benchmark, as a proxy for BMM letters. She agreed that this makes sense if, and only if NAMMA letters and BMM letters had similar cost causing attributes. But, according to her study, the unit processing costs for NAMMA and BMM letters were 21.57 cents and 11.41 cents, respectively. Tr. 39 The LR-141 study was merely an update of the Postal Service’s workshare cost savings from R2005-1, a case that was settled. Therefore LR-141 has no precedential significance or value. Moreover, LR-141 and other Category 5 (Disassociated Materials) library references were submitted only as institutional responses to POIR No. 5. 51 38/13409. The reason for this very significant unit cost differential is tied to the CRA’s inability to differentiate between Automation and Nonautomation letters. Ms. Thompson did not correct for this problem and did not even realize how this problem directly affected her unit costs upon which she based her proposed rates for almost 50 billion presorted letters. This is just one of several problems discussed in the interrogatories which Ms. Thompson could not answer. Moreover, in an amazing concession, she acknowledged that, under her proposal the implicit cost coverage for presort letters would increase to an astoundingly high 338%. Tr. 20/1364. There is absolutely no possible justification for forcing presort mailers to make such a disproportionate contribution to recovery of institutional costs. The analysis upon which APWU’s proposed discounts were based is also flawed. At the outset, it is important to note that APWU is proposing to set the basic first ounce rate for First Class letters at 41 cents, one cent lower than the Postal Service. Of course, APWU “pays” for this proposal by setting workshared discounts 17-20 percent lower than the discounts proposed by the Postal Service and supported by MMA. As with OCA, there is no basis to assume that workshared volumes would necessarily materialize to finance the 1-cent reduction in the single piece rate. But there are other problems with Ms. Kobe’s workshared cost savings methodology as well. A major problem not yet discussed in this brief40 is the foundation upon which APWU bases its worksharing cost savings. For example, APWU’s methodology employs elements from both the Postal Service’s R2005-1 and R2006-1 cost savings presentations and Ms. Kobe chose to rely on the Postal Service’s attributable cost methodology. Had APWU used the Postal Service’s cost pool classifications as well as the Commission’s attributable costs, doing so would have increased her derived unit cost savings by 1.0 to 1.8 cents, an increase of between 26 and 31 percent. See Table 16, Columns (5) and (6). 40 As discussed above and illustrated in Table 12, Ms. Kobe’s workshared cost analysis suffers from the same flaws and problems as the Postal Service’s. The models understated cost simulation of the RBCS combined with improper application of the CRA Proportional Adjustment factors leads to unreasonable and illogical results. 52 These fundamental problems with APWU’s derivation of workshared cost savings certainly call into question the accuracy of the derived unit cost savings simply because the implementation of small, reasonable changes so drastically impacts APWU’s ultimate proposed discounts. Table 16 APWU Mail Processing Unit Cost Savings Using the Postal Service Cost Pool Classifications and the Commission’s Attributable Cost Methodology (Cents) (1) First-Class Rate Category BMM Letters Nonautomation Auto MAADC Auto AADC Auto 3-Digit Auto 5-Digit Sources: APWU Mail Processing Unit Cost (2) (3) (4) (5) (6) APWU Mail Processing Unit Cost Savings Mail Processing Unit Cost With USPS Cost Pool Classifications/ PRC Costs Mail Processing Unit Cost Savings With USPS Cost Pool Classifications/ PRC Costs Change in Mail Processing Unit Cost Savings % Change in Mail Processing Cost Savings 4.94 4.95 6.27 6.72 8.22 1.02 1.18 1.44 1.53 1.83 26% 31% 30% 30% 29% 9.58 11.41 5.66 5.82 4.76 4.39 3.19 APWU-LR-1 3.92 3.76 4.82 5.19 6.39 Col (1) 6.47 6.46 5.14 4.69 3.19 Tr. 20/7255 Col (3) (2) - (4) (5) / (2) It also appears that APWU’s decision to use the Postal Service’s attributable costs was based on a misapprehension.41 In several instances, APWU witness Kobe made methodological choices based on whether they conformed with Commission policies. Therefore, her use of USPS attributable costs stands out as a methodological “sore thumb.” Ms. Kobe stated that she had chosen to use USPS attributable costs, rather than the Commissionapproved cost methodology for non-technical reasons. Her reasoning was as follows: 41 APWU’s position also appears to be that discounts can be lowered with impunity because, if presort mailers stop worksharing and must pay the full single piece rate, they will continue to perform all the beneficial functions that today provide the Postal Service with significant cost savings. Part of APWU’s thinking seems to be that mailers will perform these functions because they want to get “better service.” Workshare mailers want to believe the Postal Service’s perennial promises of “better service” whenever it proposes new complex and expensive changes to the qualification requirements. However, as MMA witness McCormack testified, Verizon “seeds” its mail and has found that the Postal Service does not meet applicable service standards about 50% of the time. Tr. 38/13179-180. 53 Q Why is it then that you didn't use the PRC attributable cost methodology? A Because nobody would attest to those numbers being right. I needed to calculate new numbers and have the Postal Service say yes these are the right numbers and have Mr. Smith confirm them. The Postal Service will confirm its own methodology, but not the PRC's methodology. Tr. 20/7250. MMA is puzzled about Ms. Kobe’s stated reasons for not employing the Commission’s cost attribution methodology. Rule 54 of the Commission’s Rules Of Practice specifically requires the Postal Service to file a PRC attributable cost version of relevant data. Rule 54 (a) (1) states, in relevant part: If a request proposes to change the cost attribution principles applied by the Commission in the most recent general rate proceeding in which its recommended rates were adopted, the Postal Service’s request shall include an alternate cost presentation satisfying paragraph (h) of this section that shows what the effect on its request would be if it did not propose changes in attribution principles. This specific requirement, first adopted in Rules Of Practice And Procedure, Docket No. RM97-1, Order No. 1176, issued May 27, 1997. As the Commission stated (Order No. 1176 at 1), “[t]he amendment is to give other participants and the Commission adequate and timely notice of the impact of the proposals that it contains in order to facilitate evaluation of those proposals.” In other words, the amended rule was implemented precisely to facilitate presentations based on the Commission’s established cost attribution methodology in cases, such as this one, where the Postal Service proposed a methodological change. The fact that the Postal Service does not officially “sponsor” the cost analyses based on the Commission’s established cost attribution method does not make the costs inaccurate or unusable as Ms. Kobe’s testimony suggests. In fact, MMA and other parties and the Commission routinely rely on information filed pursuant to Rule 54 (a) (1). In any event, Ms. Kobe readily agreed that it would be reasonable for the Commission to use its longstanding attributable cost methodology. Tr. 20/725051. This concession is significant because, if she had used the Commission’s 54 attributable cost methodology in her analyses, her results would not support Step 1 and Step 2 presort discount proposals she made. For all these reasons, the First Class workshare discounts proposed by OCA and APWU are counter productive. They do not take into account the best interests of the Postal Service or the postal system. With electronic alternatives a viable and increasingly attractive option, the Commission should not be recommend workshare discounts that will drive workshare mailers from the system. VI. IOCS Redesign In reviewing the cost data in this case and making routine comparisons to BY 2004 costs in R2005-1, MMA witness Bentley discovered that First-Class presorted letters exhibited much higher cost increases than other classes and rate categories, as shown in the following table. Table 17 Comparison of Mail Processing Attributable Costs (PRC Attributable Cost Methodology, Cents) PRC Attributable Costs Letter Rate Category FY 2004 FY 2005 Single Piece Metered Mail Letters Presorted Standard Regular 13.35 12.64 4.50 4.52 13.61 12.62 4.77 4.13 Source: USPS-LR- K-99 L-99 Percent Increase 2.0% -0.2% 6.2% -8.6% As Table 17 shows, the increase in attributable costs for First-Class Presort letters is much higher than for First-Class single piece and Metered Mail letters. MMA spent considerable time and effort trying to get answers from the Postal Service, with very little success, as MMA witness Bentley reported (MMAT-1 at 21): After propounding several interrogatories and receiving contradictory and ambiguous responses, all we know is that the Postal Service claims that BY 2004 and BY 2005 costs cannot be compared because, “there was a change to the method used to 55 collect and assign IOCS tallies.” Moreover, the Postal Service is not willing to admit that the “actual” costs increased or decreased in the amounts shown in Table [14], and fails to provide any indication of what the “actual” cost changes are. [Table 14 inserted] While failing to confirm MMA’s derived cost increases between R2005-1 TY 2006 and R2006-1 TY 2008, the Postal Service claimed that MMA’s computations were correct and that MMA’s computations were the most accurate available. In addition, the Postal Service failed to provide its own calculations.42 Nevertheless, Mr. Bentley performed his own analysis and found: [B]ut for IOCS redesign and assuming no shift from single piece to workshared letters, attributable costs for First-Class letters would have been lower by $146 million -- $39 million for single piece and $107 million for presorted letters. See Exhibit MMA-1A. This factor alone, which is totally independent of worksharing, nevertheless serves to reduce derived workshared costs savings simply because presorted letter costs increase much more (6.2%) in relation to the benchmark MML costs (-.2%). See Exhibit MMA-1A. The impact of this irregular and counter intuitive cost behavior is two-fold. First, all other factors being equal, the higher increase for Presort letters relative to MML tends to reduce derived cost savings under the traditional cost savings approach discussed in Section IV above. Second, increasing costs for Presort by a disproportionate amount artificially reduces the computed implicit cost coverage compared to previous of years. Both of these factors concern MMA, particularly because the Postal Service has provided no adequate explanation or justification for the disproportionate cost shifts. Significantly, the Postal Service did not even address, much less try to refute, Mr. Bentley’s analysis. So the record is left with an undisputed showing that IOCS redesign has a material adverse impact on the derivation of First Class workshared cost savings that also serves to artificially skew the implicit cost coverage, one metric the Commission uses to judge the reasonableness of the workshared rates it recommends. 42 See responses to interrogatories MMA/USPS-T22-2-4 (Tr. 4/529-541) and MMA/USPS-T2228-29 (Tr. 18C/6269-6275), which were followed up by MMA/USPS-14-19 (Tr. 18C/6234-6247), which were followed up by MMA/USPS-26-27 (Tr. 18C/6262-6265) and MMA/USPS-T22-53 (Tr. 4/603-4; 9/2365-66). 56 MMA has done all that it can to bring the issue to the Commission’s attention. Aside from keeping these impacts in mind as it assesses the results of cost savings analysis, the Commission should direct the Postal Service to provide meaningful answers that it was unwilling to provide to MMA.43 VII. First Class Additional Ounce Rates In this case, Postal Service witness Altaf Taufique is recommending that the price of First Class additional ounces for presort mail be reduced to 15.5 cents. MMA applauds the Postal Service’s proposal and urges the Commission to adopt it. As MMA witness Bentley testified (MMA-T-1 at 24-25, 26), The Postal Service’s proposal for reduced additional ounce rates, particularly for letters, is long overdue. The degressive rate structure has long recognized that the second and third ounce requires much less effort to process than the first ounce, and the Postal Service’s proposed rates reflect this reality more than ever before. If anything, the Postal Service has not gone far enough in reducing the additional ounce rates for letters. Nevertheless, I urge the Commission to accept the Postal Service’s proposal. The newly proposed additional ounce rates move in a direction that is entirely consistent with the Commission’s actions and should be approved. * * * [T]he lower additional ounce rate for presorted letters is consistent with the USPS witness O’Hara’s revenue requirement established for such pieces. Given the exceedingly high implicit cost coverage for First Class workshared mail, which is still more than 300%, the lower additional ounce rate is consistent with reaching an overall First-Class cost coverage that is fair and equitable. Mr. Bentley also pointed out that lowering the additional ounce rate to 15.5 cents will have a salutary effect by discouraging a common practice among First Class mailers of splitting up what could be one mailing into two mailings where part of the content to be mailed consists of material that can be mailed as Standard mail. He recounted a recent real life example in which an MMA mailer was faced with this choice. The content to be mailed weighed less than 3 ounces. Some of 43 USPS explanations for cost shifts focus on Standard letters where the CRA has problems identifying some standard letters from ECR letters. Tr. 9/2365. Since 96% First-Class letters include the exact postage paid (See Library Reference USPS-LR-L-87), such an explanation does not lend itself to a reasonable explanation of why First Class presort costs have increased. The Postal Service simply sidestepped MMA’s efforts and has not provided a responsive answer. 57 the content had to be mailed at First-Class rates but the remaining portion could be mailed as either First Class or Standard mail. The volume totaled 1.8 million pieces. By spending an additional $40,000 in labor and supply charges, the mailer was able to split each letter up into a First-Class letter weighing under one ounce and a second Standard letter that paid the minimum rate. The result was that the Postal Service processed and delivered twice the volume – 3.6 million pieces – and received $400,000 less postage. Such practices obviously are very inefficient from the Postal Service’s perspective. They can and should be discouraged by appropriate lowering of the First Class additional ounce rate for workshared letters. MMA urges to approve the Postal Service’s first step in this direction. VIII. High Volume Presort Mail Rates – A Lost Opportunity MMA supports the Postal Service’s proposal to give greater recognition to shape as a cost driver within First Class. At the same time, we believe that the Postal Service missed a valuable opportunity to recognize that, within the First Class presort letter category, volume is an important cost driver. MMA witnesses Bentley (MMA-T-1 at 22-24), McCormack (Tr. 38/13165) and Gorham (Tr. 38/13188-190) have all explained at length the how the economies of scale that are made possible by a combination of new computer technologies with high concentrated volume provide important tangible benefits. Mr. Bentley explained why volume is an important cost driver: There can be no doubt that the postal costs to service one mailer who consistently sends out one million letters per day are considerably lower than to service 1,000 mailers that send 1,000 letters per day. The efficiencies associated with preparing and handling large volumes versus small volumes of letters are obvious since volume alone makes it possible for larger mailers to perform worksharing operations that Postal Service employees must ordinarily perform for smaller mailings. MMA-T-1 at 23. He also cataloged all the additional types of valuable worksharing that very high volume mailers routinely perform for the Postal Service. Ms. McCormack gave specific examples of how special procedures 58 worked out with the Postal Service saved substantial sums for the Service but do not provide any monetary compensation for her company, Verizon: Because Verizon can sort its mail to the finest depth, the USPS is able to “cross dock” the mail, meaning that the mail can be placed directly on an outgoing truck when it reaches the Postal Service plant which saves the Postal Service money since USPS employees do not have to break down the pallets and resort the trays onto other pallets or rolling stock. The Postal Service enjoys even greater cost savings when handling Verizon’s out-of-state mail. This mail typically avoids all processing at the local postal facility. For example, full tractor trailer truckloads of Verizon invoices produced at our Richmond, Virginia facility and destined for customers located in New Jersey routinely go directly from Verizon’s plant to New Jersey, thereby bypassing not only the Postal Service’s local facility but also one or more intermediate HASPs. The same holds true for Verizon’s Durham, North Carolina facility where we produce mail destined for customers in the Midwest and the west coast. Trays of mail bound for these destinations are zip code sorted and palletized by state. Our employees place these pallets onto USPS trucks headed directly to the Mid-west and west coast. Despite the additional cost savings that accrue to the Postal Service, Verizon does not receive any additional workshare discounts for “cross docking,” presorting entire trucks by final destination, or palletizing the mail by state in zip code order. Current regulations applicable to workshared mailers do not require tray sorting, pallet sorting or “truck sorting”. In fact, many of these “extra” operations have been implemented at the specific request of local postal officials in the past few years. Accordingly, cost savings enjoyed by the Postal Service due to these extra steps that Verizon performs are not specifically reflected in the discounts. Tr. 38/13165. Ms. McCormack testified that the Postal Service “encourages” Verizon to perform these additional worksharing tasks by suggesting that Verizon will receive better service and prompt delivery of its invoice mail. However, using “seeded” mail to test the Postal Service’s ability to meet applicable delivery standards has shown Verizon that the Postal Service does not meet delivery standards about half the time. Tr. 38/13179-180. MMA witness Gorham told a similar story about the additional worksharing that his company performs for the Postal Service: 59 To facilitate mail entry, CSG has worked with the Postal Service to establish a Detached Mail Unit (DMU) at each of our two operating centers. Having a DMU at CSG’s plants allows the USPS to conduct mail verification and acceptance on site, rather than the local Postal Service plant. Accordingly, DMUs and related plant load arrangements we have put in place make it possible for many truckloads of mail to bypass the local postal facility entirely, thereby avoiding time consuming and expensive processing by the Postal Service. CSG also employs PostalOne! for transportation management. The PostalOne! transportation system allows us to schedule, in advance, the lowest cost transportation for each tray in our production line while the tray is still being processed in CSG’s facility. With PostalOne!, the Postal Service has access to data on the volume and destination of our outgoing workshared mail several hours in advance. In addition, it allows us to “presort” truckloads of mail so that every day several truckloads of CSG’s mail can be routed so as to bypass one or more intermediate hubs or HASPS, at which cross docking would otherwise have to be performed by the Postal Service. This practice of loading trucks with mail destined to the same delivery area is fairly new and has increased substantially over the past few years as we and the Postal Service have become more attuned to PostalOne!’s capabilities. PostalOne! is a good example of the cooperative and mutually beneficial relationship that exists between high volume mailers such as CSG and the Postal Service. By leveraging new technologies and thinking “smart,” the Postal Service and high volume mailers routinely save significant transportation and related mail processing costs that the Postal Service must incur when much lower, less regular, volumes of mail are accepted at a local postal facility. With the advent of PostalOne! there can be no doubt that the Postal Service saves transportation costs because of the manner in which we pack its trucks, compared to just eight years ago. Today, very high volume mailers such as CSG Systems and Verizon receive no specific recognition in discounts for the extra worksharing tasks they perform on behalf of the Postal Service and other mailers. Instead whatever savings their highly efficient make possible are spread over all presort mail volumes, allowing for unjustified, continued cross subsidizations of low volume presort mailers by high volume mailers. 60 The testimony of MMA witnesses McCormack and Gorham demonstrates beyond cavil how PostalOne! and other innovative, cooperative agreements between high volume presort mailers and Postal Service officials allows the Postal Service to save significant transportation costs. While the Commission decided not to give any recognition to such savings in the derivation of the workshared cost savings in MC95-1, MMA submits that changed circumstances and practices instituted in the last decade should allow the Commission to reconsider that ruling and take transportation cost savings into account. MMA urges the Commission to direct the Postal Service to study this issue. For these reasons, the current First Class workshare rate structure does not give high volume mailers the credit for the cost savings they earn and deserve. The Postal Service has not seen fit to study this matter and provide constructive rate structure changes. Accordingly, the Commission should direct the Postal Service to study the effects of consistently high workshared letter volumes and submit appropriate changes to give high volume mailers direct credit for all the extra worksharing they perform.44 IX. Findings and Conclusions Based on the record in this case, MMA requests that the Commission make the following findings of fact and conclusions of law: 1. the Postal Service’s proposed discounts for First Class workshared mail are fair and equitable and supported by substantial evidence. 2. use of the Postal Service’s delinking methodology results in a simpler, less controversial method for setting workshared mail rates. 44 In this regard, there can be no question that the Postal Service reduces the need to process costly undeliverable-as-addressed (UAA) letters because of its requirement that workshared mailers perform expensive, time-consuming and ever complex move update procedures that check and re-check the accuracy, reliability, and readability of addresses. APWU witness Kobe devalues the Postal Service’s obvious cost sparring advantages by claiming that single piece BMM mailers, that have no such requirements, are also checking their addresses “on a regular basis.” Tr. 20/7229. Yet she has no means to support this contention simply because so little is known about BMM mailers. Moreover, workshared mailers -- that spend so much time and resources to comply with current and future move update regulations -- take offense by Ms. Kobe’s unsupported conclusion. If BMM mailers “checked” their addresses as Workshared mailers are required to do, then why would the Postal Service spend so much time and money enforcing and developing ever-complex move update regulations to begin with? The impact of complying with move update requirements should also be studied for future inclusion in workshared cost savings. 61 3. MMA witness Bentley’s adjustments to the USPS methods for supporting the First Class workshared discounts under delinking, as shown in the following table, are reasonable and provide substantial evidentiary support for the specific First Class workshare discounts proposed by the Postal Service, (as shown in the table below) because, inter alia, the percentage passthroughs are all well below 100%. First Class Workshared Category USPS Proposed Discount USPS Proposed Incremental Discount TY 2008 Total Workshared Unit Cost* Incremental Unit Cost Savings Incremental % Passthrough 7.4 8.5 8.9 10.8 1.1 0.4 1.9 12.17 10.22 9.53 7.30 1.95 0.70 2.22 57% 58% 85% MMA Auto Mixed AADC Auto AADC Auto 3-Digit Letters Auto 5-Digit Letters 4. Application of a more traditional cost savings approach to setting discounts also supports the specific discounts proposed by the Postal Service in this case. As shown in the following table, the derived cost savings justify the discounts, because, inter alia,, all of the percentage passthroughs are well below 100%. First Class Workshared Category USPS Proposed Discount NonAutomation Auto Mixed AADC Auto AADC Auto 3-Digit Letters Auto 5-Digit Letters Auto CR Letters 2.0 7.4 8.5 8.9 10.8 10.8 MMA Derived Unit Cost Savings Total % Passthrough 2.9 8.5 10.5 11.1 13.4 13.4 70% 87% 81% 80% 81% 81% USPS Proposed Incremental Discount 2.0 5.4 1.1 0.4 1.9 1.9 MMA Derived Incremental Unit Cost Savings 2.9 5.6 1.9 0.7 2.2 2.2 Incremental % Passthrough 70% 96% 57% 58% 85% 85% Source: MMA-LR-1, page 1 5. IOCS redesign has resulted in significant, disproportionate cost shifts to First Class workshared mail. The Postal Service has not provided an adequate explanation for these costs shifts. Accordingly, the Commission directs the Postal Service to demonstrate in the next omnibus rate proceeding that these cost shifts are not the result of inherent bias in the new system for collecting and assigning IOCA tallies. 6. The Postal Service’s shape-based rate proposals within First Class allow rates to better track costs and send proper price signals to mailers. 62 7. The Postal Service has not adequately recognized volume as a primary cost driver in its construction of rates proposed in this case. The current one-discount-fits-all approach to First Class workshared mail discounts discriminates against many high volume mailers who perform additional worksharing that smaller mailers cannot and do not perform. Workshared rates have not kept up with technological advancements associated with worksharing. Therefore, the Commission directs the Postal Service to study the effects of consistently high volume mailings on all relevant cost savings, including transportation costs, and consider appropriate de-averaged workshared discounts in the next omnibus rate proceeding. 8. The Postal Service’s proposal to lower the additional ounce rate for First-Class single piece and workshared letters is long overdue and provides rates that are more shaped based and equitable. Respectfully submitted, Major Mailers Association By: ____________________________ Michael W. Hall 35396 Millville Road Middleburg, Virginia 20117 540-687-3151 Counsel for Major Mailers Association Dated: Middleburg, Virginia December 21, 2006 63 Appendix I CRA Cost Pool Classifications Modeled Cost Pools MODS 11 MODS 11 MODS 11 MODS 12 MODS 12 MODS 12 MODS 13 MODS 13 MODS 13 MODS 13 MODS 13 MODS 14 MODS 14 MODS 14 MODS 14 MODS 15 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 17 MODS 18 MODS 18 MODS 18 MODS 18 MODS 18 MODS 18 MODS 18 MODS 18 MODS 19 Cost Pool Abbreviation Proportional BCS/ BCS/DBCS OCR/ FSM 100 FSM/ FSM/1000 MECPARC SPBS OTH SPBSPRIO 1SACKS_M 1TRAYSRT MANF MANL MANP PRIORITY LD15 1CANCEL 1DISPATCH 1FLATPRP 1MTRPREP 1OPBULK 1OPPREF 1OPTRANS 1PLATFRM 1POUCHNG 1PRESORT 1SACKS_H 1SCAN BUSREPLY EXPRESS MAILGRAM REGISTRY REWRAP 1EEQMT 1MISC ISUPPORT INTL ISC Not Modeled Proportional To Presort Level Fixed to Presort Level X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 64 Modeled Cost Pools MODS 19 MODS 41 MODS 42 MODS 43 MODS 44 MODS 48 MODS 48 MODS 48 MODS 48 MODS 49 MODS 79 MODS 99 BMCS BMCS BMCS BMCS BMCS BMCS NON MODS NON MODS NON MODS NON MODS NON MODS NON MODS NON MODS NON MODS Cost Pool Abbreviation Proportional PMPCS LD41 LD42 LD43 LD44 LD48 EXP LD48 OTH LD_ADM LD48_SSV LD49 LD79 1SUPP_F1 NMO OTHR PLA PSM SPB SSM ALLIED AUTO/MEC EXPRESS MANF MANL MANP MISC REGISTRY Not Modeled Proportional To Presort Level Fixed to Presort Level X X X X X X X X X X X X X X X X X X X X X X X X X X Total 65
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