flECElVED UNITED STATES OF AMERICA Before the POSTAL RATE COMMISSION WASHINGTON. D.C. 20268-0001 Postal Rate and Fee Changes, 2000 Docket No. R2000-1 1 OFFICE OF THE CONSUMER ADVOCATE INTERROGATORIES TO UNITED STATES POSTAL SERVICE WITNESS: LLOYD RAYMOND (USPS-T13-1-9) February 17,200O Pursuant Commission, requests to sections 26 and 27 of the Rules of Practice the Office of the Consumer for production OCA/USPS-1-14 of documents. Advocate Instructions hereby submits interrogatories dated January by reference Respectfully submitted, TED P. GERARDEN Director Office of the Consumer Advocate EMMETT RAND COSTICH Attorney 1333 H Street, N.W. Washington, D.C. 20268-0001 (202) 789-6830; Fax (202) 789-6819 and included with OCA interrogatories to the United States Postal Service, hereby incorporated of the Postal Rate 24, 2000, are Docket No. RZOOO-1 -2- OCANSPS-T13-1. Please refer to page 7, line 7 through page 8, line 21 of your testimony. (4 Did you perform observations analysis that would constitute collection efforts? (b) a statistical Did you perform routes should to determine a statistically the accurate number sample of data in your data If your answer is yes, please delineate the methodology. a statistical be selected analysis and/or stratification for data collection? to determine If your answer which is yes, please provide the analysis. Cc) Please indicate whether the resulting database representative of the population, could be considered random and including all pertinent documentation on which you base your conclusions. (4 Did you perform eliminate potential an analysis of the statistical implementation sites that implications did not of the decision have Delivery to Unit Computers? OCANSPS-T13-2. Why did you perform a two-phase Did you have a methodology approach? that presented study for the data collection? the statistical implications of such an If so, please explain. OCANSPS-T13-3. It is the OCA’s understanding that letter carriers do not, in general, have their activities monitored by data collectors. (4 Did you perform any analysis of potential differences between the work actions of the observed carriers on the days on which they were observed in comparison their work actions on days during which they were not observed? to -3. Docket No. R2000-1 (b) Did you have access researchers? to any such studies If so, please provide copies or analyses performed of all documents by other related to such studies or analyses. OCANSPS-T13-4. Please refer to Section IV of your testimony, headed “Procedure,” on page 10 and following. (4 Did you develop or have a handbook data collection procedure or other documentation in a standardized used to convey the way to all data collection If so, please discuss and provide the documentation furnished personnel? consistently to all personnel. (b) Did you have training sessions data collection personnel? conducted on a formal, consistent If so, please discuss and provide basis with all all relevant information. OCANSPS-T13-5. page 13. Please refer to Section V, “Quality Assurance” In this section you discuss of your testimony the review and correction of potential on data collection errors. (4 Please provide information on the total number of data observations correct, the number of observations (or other) rules and methodologies determined accepted as to be incorrect, and the statistical used to eliminate the observations considered as being incorrect, lb) Did you perform an analysis of the outliers? and statistical tests used. If so, please provide the analysis -4- Docket No. R2000-1 OCAAJSPS-T13-6. Please refer to page 14 of your testimony, your state, “Of the 844 route-days lines 7 through 8 where observed 100 route-days were studied from sites and routes chosen at random.” (4 Were the randomly observed routes representative of the population of routes? Please explain. (b) (4 Do you have a stu’dy to verify whether the aforesaid routes were random? Were the remaining 744 route-days a sample that was not random? Do you have a study or analysis of the statistical accuracy of the 744 nonrandom (4 days? If so, please provide all related documents. Would the data you provided different proportions proportions? (e) If only the nonrandom sample have produced were used to generate and/or management the samples. line 19, through page 8, the selection process for zip codes, cities, and carrier routes. Please provide copies of the paperwork, studies, significantly sample were used? Please refer to page 7 of your testimony, line 4, which discusses (b) if only the random Baron Please provide separate data sets for the random and nonrandom OCAIUSPS-T13-7. (a) to witness route- other documents, including memos, letters, emails, faxes, sent internally by the Postal Service to the various proposed data collection site locations. Please indicate what criteria, studies, and analyses were used in determining the selection of the sites in (a). (c) If information as to the selection process by the various criteria is unavailable you, please refer this interrogatory to the Postal Service. to Docket No. R2000-1 -5- OCANSPS-T13-8. wherein refer to your testimony 5, lines 3 through 5, a managing system. Were the data collected specifically for this rate case, or were the data collected for other, possibly additional, objectives? (b) on page you indicate that the objective of the study was to gather data to establish workload (-3 Please If the data collection was undertaken Please explain your answer in detail. for purposes other than this rate case, please identify when the Postal Service decided to use the data for the rate case. Please provide all related documents, (4 Were any modifications, (4 changes made to the data (scrubs, adjustments, estimates, etc.) in order for the data to be used in this rate case? Please provide a copy of any other data simultaneously collected as part of the data collection effort if the data have not already been provided. OCANSPS-T13-9. data collection Postal Service Please provide the actual or, if unavailable, efforts, including personnel total contractor involved in the data estimated costs of the costs as well as person hours of all collection efforts outlined in your testimony. CERTIFICATE OF SERVICE I hereby certify that I have this date served the foregoing document upon all participants of record in this proceeding in accordance with section 12 of the rules of practice. Stephanie Wallace Washington, D.C. 20268-0001 February 17,200O
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