RECEIVED UNITED STATES OF AMERICA Before The POSTAL RATE COMMISSION WASHINGTON. D.C. 20268-0001 Postal Rate and Fee Changes, 2001 Docket No. R2001-1 ) OFFICE OF THE CONSUMER ADVOCATE INTERROGATORIES TO UNITED STATES POSTAL SERVICE WITNESS: JOSEPH D. MOELLER (OCAAJSPS-T28-1-6) October 12, 2001 Pursuant Commission, requests to Rules 25 through 28 of the Rules of Practice the Office of the Consumer for production OCAAJSPS-l-21, of documents. dated September Advocate Instructions of the Postal Rate hereby submits interrogatories included with OCA interrogatories 28, 2001, are hereby incorporated Respectfully submitted, Acting Director Office of the Consumer 1333 H Street, N.W. Washington, D.C. 20268-0001 (202) 789-6830; Fax (202) 789-6819 and Advocate by reference. Docket No. R2001-1 -2- OCANSPS-T28-1. for First-Class economic (4 Please refer to your testimony at page 17, lines 5-6. You state that Mail letters, the value of service is high in terms of both intrinsic and measures. Please state the percentage of First-Class Mail that has traveled by air in each of the past 5 years. (b) Please indicate the corresponding expected percentages of First-Class Mail projected to travel by air in each of the next three years. (4 You state in your testimony high priority of delivery. to deliver a First-Class (d) at page 17, line 9, that First-Class Please provide information Mail receives a on the average length of time piece of mail over each of the past 5 years. Is this average length of time for mail delivery expected in each of the next three years? to increase or decrease Please provide data projecting for each year the expected delivery times. W You indicate at page 18, lines 3-4, that First-Class disproportionately burdened most of the First-Class by the proposed Mail users are not being rate increase; please confirm that Mail to which your are referring is covered by the Private Express Statutes. Please refer to your testimony identify the nine rate-making and fee levels. employed Mail. Please at page 2, line 18, through criteria to be considered provide information for each of the criteria in evaluating page 3, line 15. You in determining on the relative the proposed postal rate weightings you rates for First-Class . -3- Docket No. R2001-1 (cl) Do you have any analyses expectations, and/or measurements as well as general satisfaction, so, please provide this information OCANSPS-T28-2. of satisfaction of consumer with respect to First-Class Mail? If and explain how you made use of it. Please refer to your testimony indicate that Priority Mail “enjoys approximately at page 22, lines 19-20. You the same priority of delivery as First- Class letters and makes use of air transportation.” (4 Assuming that the delivery priorities are approximately the same, please state what additional value Priority Mail brings to the consumer over First-Class (b) Please state the percentage of Priority Mail using air transportation Mail. over the past five years. (c) Please state the percentage of Priority Mail projected to use air transportation over the next three years. (4 Please provide information on the average length of time to deliver a piece of Priority Mail over each of the past 5 years. (e) Please provide information on the average length of time to deliver a piece of Priority Mail over each of the next three years. (0 Please refer to your testimony at page 23, lines 8 through 18. You compare Priority Mail service to similar services provided by several competitors. have any comparisons of the quality of service between services offered by competitors? information Priority Mail and the If the answer is affirmative, and explain how you made use of it. Do you please provide the -4- Docket No. R2001-1 (cl) Do you have any information on the average deliver items under similar services? length of time for competitors to If so, please provide it and explain how you made use of such information. (h) Do you have any information on the percentage of time that competitors pieces on time as compared to the Postal Service? deliver If so, please provide it and explain how you made use of the information. Do OCAIUSPS-T28-3. consumer satisfaction you have of expectations, any analyses as well as general Priority Mail? If so, please provide this information presented measurements satisfaction, performance in providing in Priority Mail advertising? of with respect to and explain how you made use of it. Do you have any analyses and/or measurements OCAWSPS-T28-4. the Postal Service’s and/or of whether Priority Mail service fulfills the promises If so, please provide this information and explain how you made use of it. OCAIUSPS-T28-5. Please refer to your testimony state that, “The proposed rate level is appropriate consideration considered through of all relevant criteria.” in determining page 3, line 15. in light of a balanced You identify the nine rate-making Please provide information Please refer to your testimony You and proper criteria to be postal rate and fee levels at page 2 of your testimony, line 18, on the relative weightings employed for each of the criteria in evaluating the proposed OCANSPS-T28-6. at page 26, lines l-2. you rates for Priority Mail. at page 27, line 2. You state that Express Mail receives the highest priority of delivery. (a) Please provide information on the average length of time that has been required to deliver a piece of Express Mail over each of the past 5 years. -5- Docket No. R2001-1 (b) Please provide information on the average length of time that is projected for delivery of Express Mail over each of the next three years. Cc) Do you have any analyses expectations, as well as general provide this information (d) and/or measurements satisfaction, with Express criteria to be considered rate and fee levels at page 2 of your testimony, Please provide information CERTIFICATE of record in this proceeding Washington, D.C. 20268-0001 October 12,200l of If so, please in determining postal page 3, line 15. you employed for each of rates for Express Mail. OF SERVICE certify that I have this date served the foregoing practice. Mail? line 18 through on the relative weightings the criteria in evaluating the proposed participants satisfaction and explain how you made use of it. You identified the nine rate-making I hereby of consumer in accordance document upon all with Rule 12 of the rules of
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