http://pure.au.dk/portal/files/40654285/Bilag_2.pdf

How a good quality management system can limit lawsuits
Goodden, Randall
Quality Progress; Jun 2001; 34, 6; ProQuest
pg. 55
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.