A Publication for Economic Development in the Mid-Willamette Valley Rethink Reinvent Reposition How to create and take advantage of new business opportunities. Enhancing and Diversifying the Economy of the Mid-Willamette Valley Winter 2011 Oregon’s Leading Solar Contractor. Trust the Expert. If you’re interested in learning how a solar investment works for your business, call the local professional - Advanced Energy Systems. Take advantage of our 20+ years of solar experience and let us do what we do best we deliver turn-key solar projects from start to finish. If you’re considering an investment in Solar Technology, leave no room for error trust Advanced Energy Systems to take you through the process with confidence! Our FREE CONSULTATION includes the following: Site Evaluation, System Design & Layout, Financial Overview with Pro-Forma, Explanation of Incentives, Tax Credits, Oregon Department of Energy, and Energy Trust. Matthew Lind, Commercial Solar Consultant 503.798.2456 Matthew@AESrenew.com www.AESrenew.com Matthew Lind is a Salem Native, graduate of UofO Law School, Member of the Oregon Bar, with a professional background in commercial and investment real estate. Go Green.... Buy Local.... Oregon Department of Transportation, Fairview Industrial Park, Salem 85,000 sq. ft. Tenant Improvement Page SEDCOR Enterprise Magazine Winter 2011 Features 7 Rethink, Reinvent, Reposition 10 Recognizing SEDCOR’s Long-Standing Members K. Susan Appleby Anna Scharf, Membership Manager - SEDCOR In Every Issue 5 18 The Entrepreneurial Spirit 24 Sustainable Practices 28 29 Member Profile 30 Ray Burstedt – President, SEDCOR SEDCOR Members on the Move Former Salem-Keizer Volcanoe Players Lead Giants to 2010 World Series Championship. Reinventing Business 12 Statesman Journal Media Keeping Businesses Informed through Print and Digital Products 13 Climax Portable Machine Tools Innovation Drives Business and Workforce Development Efforts 14 Grahm Aviation A Balancing Act for Marketing/Advertising Dollars 15 GROW North Santiam Makes a Difference One Entrepreneur at a Time 16 Frederick Consulting, LLC Lean Manufacturing and Reinvention 17 Oregon Manufacturing Extension Partnership Retool Your Business Columbia State Bank, City of Dallas, Chemeketa Community College, Bank of the Cascades, Truitt Brothers, Marquis Spas, PBS/The Purlin Mill Climax Portable Machine Tools, Silverton Hospital Network, VanNatta Public Relations, Inc. Renewable Energy Initiatives Light Up Oregon - Ray Burstedt Solar Project Update - Mid-Willamette Valley, Pacific Power, Willamette Valley Vineyards, Nominations for 2011 Mid-Valley Green Awards Willamette Valley Fruit Company, LLC - Salem, OR SEDCOR Construction Alliance Mount Angel Community Building Project Steel Workers at Chemeketa Community College’s new facility in Brooks. Resources Portland State University Salem Offerings, Salem Lighting Loan Pilot, Pacific Power - Energy Saving Answers, Kaiser Permanente - Choosing a Health Plan, U.S. Commercial Services - Expanding International Markets, OSHA - GOSH 2011 34 Updates from the Small Business Development Center – Business Reinvention - Marcia Bagnall 35 Cascade Employers Association Employer Answers - In the Workplace Are Your Employees Engaged? - Michelle Toney 3 6 37 Welcome to Our New Members News from Our Members www.sedcor.com Advertiser’s Index on Page 42 Photo Credits Front Cover Steel workers at the Chemeketa’s Brooks facility. Photo courtesy of Chemeketa Community College Statesman Journal Covering the Latest News Photo courtesy of Statesman Journal Climax Portable Machine Tools interns design a new machine tool accessory. Photo courtesy of Climax Portable Machine Tools Salem Hospital unanimously granted Magnet designation. Page From the Editor B A Quarterly Publication for Economic Development in the Mid-Willamette Valley Executive Board Chair Bob Hill CEO, LCG Pence Construction, LLC Past Chair Dave Van Bossuyt General Manager, Distribution, PGE - Portland General Electric Secretary/Treasurer Byron Hendricks President, Prudential Real Estate Professionals Commercial Services Chair Elect Ken Jundt Regional President, West Coast Bank Members at Large Ken Hector Rich Duncan President, Rich Duncan Construction, Inc. Jason Freilinger Customer Loyalty Manager, T-Mobile Geoff Guilfoy Principal, AKT, LLP Ron Hays Executive Director, Marion-Polk Food Share Don Holmberg Vice President, Wells Fargo Bank Mark Hoyt Partner, Sherman, Sherman, Johnnie & Hoyt, LLP Jenica Hopson Vice President/Senior Leader, Wells Fargo George Jennings Director, Community Outreach and Governmental Affairs, Silverton Hospital Attorney, Garrett Hemann Robertson PC Plant Manager, PPG Industries Member Services Manager, Salem Electric City Manager, City of Salem Vice President of Academic Services, Chemeketa Community College Andy Miner Linda Norris Board of Directors Ryan Albritton Region President, US Bank Bruce Anderson Regional Community Affairs Manager, NW Natural Erik Andersson Economic Development Manager, Pacific Power Terry Kelly Patrick Lanning Jennifer Larsen Morrow President, Creative Company, Inc. John Layton President, Layton Manufacturing, Inc. Nathan Levin President, Nathan Levin Company Patti Milne Commissioner, Marion County Bob Ottaway Jim Brown President, Westview Products, Inc. Lore Christopher Mayor, City of Salem Salem City Council President, BDI Staffing, Inc. Mayor, City of Keizer Jeff Corner Principal Broker First Commercial Real Estate Services, LLC Anna Peterson Mike Propes Commissioner, Polk County Jim Rasmussen Alan Costic AIA President, Modern Building Systems, Inc. Aaron Crane President – Marquis Corp. Brent DeHart Shareholder, Saalfeld Griggs PC Scott Derickson City Administrator, City of Woodburn Regional Manager, The Grand Hotel in Salem/VIPS Industries Manager, Yamasa Corporation USA President – Specialty Polymers, Inc. Principal Architect, Arbuckle Costic Architects, Inc. Senior VP/CFO, Salem Hospital President, Salem Aviation Fueling Yoshifumi Daikoku John Schrenk Mark Shipman Scott Snyder Sheryl Southwell Jerry Wyatt City Manager, City of Dallas 626 High Street NE, Suite 200 • Salem, OR 97301 503-588-6225 • Fax 503-588-6240 info@sedcor.com • www.sedcor.com Page Susan Appleby Communications Manager efore moving on to details on this issue of the Enterprise – #40 by the way (10 years of magazines), the SEDCOR staff want to wish you the best for 2011 – a prosperous New Year and a big thank you for being part of SEDCOR. The SEDCOR staff is here to provide the resources and opportunities for business growth through workforce development programs, networking events, resources for business expansion and continued recruitment of new business to the area. Let us know how we can help your business. The Enterprise will continue to focus on delivering information to help your business succeed. We are always looking for news to publish on your business, trends and resources to help advance economic development in the region. This issue deals with different ways in which to grow your business either through reinvention of products and services, marketing efforts or growing your customer base. Achieving your business goals is about having a plan for your future, analyzing what works and what doesn’t and evaluating your progress. A big part of business success is the simple act of making it happen, which can be different for every business. Decide what you want to achieve and then design a plan to get there. A big thank you to all our members who contributed to this issue. It is always a pleasure to hear what is going on in the business community and to be able to share the ideas that can help make things happen. By working together and collaborating we can continue to improve our quality of life, create a growing and diverse economy, an educated, trained, highly qualified workforce and the needed infrastructure to promote economic growth in the region and success for your business. If you have any comments or questions please call or email me. I appreciate your input. 503-584-7303 sappleby@sedcor.com SEDCOR Enterprise Magazine The Entrepreneurial Spirit Ray Burstedt, President SEDCOR O ur challenging economy is requiring the best-of-thebest, those companies who have managed to maintain their client base, adapt to new markets, lean their operations, and keep their doors open, to now look at even more ways to reinvent their operations. Some are asking employees to forgo cost of living and compensation increases, bonuses and other direct employee compensation. Sharing costs of health care is rapidly becoming the norm for many companies. Yet, with all of these adjustments, we remain confident that the trends for business in the immediate future are pointing upward, ever so slightly upward, but upward. As fewer and fewer employees are asked to maintain production quotas it is evident that the valued workforce within industry is able to keep up with demands. How can everyone pitch in and help our local economy? I think one of the most important things everyone within the MidWillamette Valley can do is to support local businesses. “Buy Local”! The power of the holiday season as it relates to our retail businesses is critical for their success, but this stretches beyond just retail industries. It reaches deep into the fiber of the entire economy of our region. In a recent Guest Opinion in the Statesman Journal by former Salem City Manager Bob Wells, he was asked “what makes our area unique” and his answer was simple, direct and in my opinion very accurate. “It is the people in our region who make the difference. We aren’t blessed, or maybe burdened, with large corporate headquarter operations who drive and control our economy. We are blessed with a strong entrepreneurial spirit among our business, industrial, and commercial enterprises. Surviving by reinventing operations and procedures; by creating new market opportunities; by adjusting to make do with existing equipment when applicable; and by lending whatever support they can to their fellow business associates in the region.” Our businesses and industries have weathered the storm, fought the battle, and now just maybe we are ready to slowly, ever so slowly, start to enjoy the victory of survival. Nearly every economic indicator is pointing at a recovery over the next couple of years. How we adjust our operations and take advantage of this will once again reconfirm the entrepreneurial spirit that Mr. Wells suggested exists in the fiber of our economy. “The results are always the same—above and beyond anything you could ever hope or imagine.” —Kevin Kutcher, Canby Telcom BrandBuild Brand positioning and brand promise | Brand introduction strategy | Identity design | Fleet graphics | Ad campaign 503.883.4433 creativeco.com www.sedcor.com Your brand optimized. Ongoing response. Page Machining, re-imagined. Around the world, Climax Portable Machine Tools is helping shipyards re-imagine their opportunities. For one leading shipbuilder, it was the power to cut the delicate installation of an antenna array from seven days to one. For another, it was reducing the time to cut weld build-up on submarine valve seats from 3000 hours to eight. For another, it was a train-the-trainer program that reversed the attrition of expert machinists. See the opportunities on your horizon. Call us to learn how Climax on-site tools, custom engineering, consultation and training can move your business forward with all deliberate speed. To re-imagine your career, go to www.cpmt.com. SPS2-0208 Bringing the solution to you. North America Toll Free: 1-800-333-8311 • Worldwide Tel: 1-503-538-2185 • Page CPMT_816_SPS2-0208_021808.indd 1 www.cpmt.com SEDCOR Enterprise Magazine 2/20/08 7:42:47 AM Reinventing Business How to create and take advantage of new business opportunities. Susan Appleby Communications Manager SEDCOR D uring these tough economic conditions, many businesses are wondering if it may be time to make some strategic business decisions. With changes in demographics, economic conditions, technology, marketing and social media, now might be the right time to step back and look at the way business is being done. Business reinvention is a process of looking at your current business model, and determining what areas could use a transformation. How do you go about reinventing your business? A good place to start is reviewing your current operations to develop an action plan. How could you operate more efficiently, develop an added client base, or a create a new vision for products and services. Innovation means taking a close look at what you offer that may no longer be profitable or efficient. Ask yourself – what’s next for my business, what do my customers need and determine which direction is best for you. Look at everything you are doing. Ask yourself why you are doing what you are doing and if there might be a better way to accomplish it. Innovation is the key to future success and productivity. Economic conditions that exist today make it a perfect time for restructuring. This way, when the economy recovers your business will be positioned and ready to move forward. The population is aging and diversifying, there are rapid changes in technology and consumer demands, and changes in the industry and market structure present a rich environment for innovation to occur. One of the first steps in identifying new opportunities is to look at gaps Salem Trophy’s new highspeed laser creates tile art. in the your market with the help of focus groups, customer suggestions, industry research and analysis of competitor products. Customers are an important source of information and should be big part of your effort. Their comments could show how changes to a current or new product could prove beneficial to you both. The following are how companies are reinventing their business to show what your the next steps may be. www.sedcor.com Make a plan to fully utilize your resources for greater productivity and profitability. Determine how you could expand the use of your assets and capabilities. Review what’s working and what’s not. Operate more efficiently? Could you collaborate with another business to create a purchasing pool, share office or warehouse space or launch a joint marketing campaign? Look at how you interface with your customers. Are you making it easy for them to do business with you? Can they reach you when needed and are your hours of operation in line with customer needs? Does your website have necessary information for customers and possible new customer to make informed decisions. Developing New Products As customers needs change, staying competitive often requires development of new products or services. When thinking about increasing revenue or developing new products, keep your existing customer base in mind, but also consider non-customers. For a successful new product launch, extensive research is required. John Salstrom of Salem Trophy heard about some proprietary equipment manufactured in Portland, OR that had been developed to create architectural tiles. The high-speed production laser equipment combines speed, quality and fine detail to create works of tile art. It is capable of creating a wall size piece out of variety of mediums including stone, glass, wood, and ceramic 6” tiles. This new product line required extensive research into competitors (there were none), a supply chain for the tiles to be used and testing of equipment for best results. A new website and new signage at their Market Street location has been completed. Call 503-363-0545 or visit www.architecturalarttile.com. Page RETHINK Standard-sized lumber cut by other mills is cut it into new shapes and dimensions for added-valued. Find a Niche Market With over 25 lumber remanufacturers shut down over the last several years, Action Wood Products LLC and Turner Lumber, Inc. in Turner have reinvented processes to expand their businesses. They are working closely together in the re-manufacturing of lumber. They take standard-sized lumber cut by other mills and saw it into new shapes and dimensions for added-value. The businesses are expanding and are carving out niche markets for increased business. With a tough couple years behind them, the companies had to look at ways to reinvent themselves and find new markets. Products made in Turner include precut lumber for wood and steel roof systems used on commercial and industrial buildings. Home Depot stores on the West Coast, as well as the new distribution center in Salem contain wood components made by Action Wood. They also cut lumber for customers who supply other home improvement stores. Action Wood and Turner Lumber have made big strides to diversify their business. An opportunity in India for pre-cut lumber with precise requirements which is used in cooling towers has kept the companies busy and increased their export business. Another product is custom remanufacturing of pallets for Coca-Cola. These pallets are taken apart as needed, wood replaced and painted and ready for reuse. Nearly all goods that are transported overseas are packaged in wooden crates, and these crates which are required by law to be constructed of heat-treated wood to destoy any pests. At the Turner Lumber facility, kilns are being used to heat treat lumber for this purpose. Versality and small niche products have allowed the companies to expand and bring back many employees they had laid off in the last couple of years. Call 503-393-2838 or visit www.actionwoodproducts.com. Create a New Vision for Products Marquis Spas, is celebrating 30 years of manufacturing premium portable hot tubs. They are staying competitive by building quality products and providing excellent customer service. Marquis monitors what is going on in the industry and marketplace and adjust their product offerings as needed. For example, they launched price-point hot tubs to assist their dealers during the recession. These hot tubs still provide the core features customers are looking for, but at a lower price point. Their marketing efforts have also reached out to possible new customers with an emphasis on health, wellness and therapeutic values. In addition to their spa lines, an accessory line that include storage benches, counter cabinets and steps has been developed. Their Environmentsв„ў accessory line has the same exacting quality of craftsmanship and perfectly complement the spas and add a higher level of sophistication to outdoor living spaces. Call 800-275-0888 or visit www.marquisspas.com. Page SEDCOR Enterprise Magazine Expanding Services For over 25 years, Allied Video Productions (AVP) has been the premier choice for organizations needing their full array of video production services in and around Salem, in recent years, their client base has grown to include a significant reach into Portland, Eugene and beyond.В To keep up with growth, Allied Video Productions recently moved to their new facility at 2121 Front Street NE in Salem, that will allow their business much needed room for expansion. According to Scott Hossner, co-owner and senior producer the facility has been part of their 10 year plan and the move keeps them right on target. The new location is just north of downtown, a perfect location to serve a large part of their client base here in Salem, with good access to the I-5 corridor for out of town clients.В В AVP has seen significant growth in live event production. The new facility includes a larger studio space and room for an everexpanding inventory of projection systems, sound reinforcement and lighting gear.В AVPs multi-camera Live Production Studio and control room are perfect for turnkey webcasts, broadcasts, and other live production projects. It also makes a convenient, well-equipped space for single and multi-camera live-to-tape production. Their new functional kitchen with modern design complete with granite counter tops and stainless steel appliances is a perfect setting for filming cooking shows and product demonstrations. AVP is continually expanding their services and this new space has prepared them for continued growth. They offer full audio video services and rentals, including screens, projectors, sound systems, and many other AV needs. With the new space Allied plans to continue to compete head-to-head with other production companies throughout the region.В The WOW factor of the new space is sure to gain them attention and is the perfect place for creative video production. Call 503-363-7301 or visit www.alliedvideo.com. Create a Great Team ABC Window Clears & Building Maintenance, LLC, has utilized SEDCOR’s IMOM Training Program to advance company values and culture with their employees. Todd Londin, president of ABC, said IMOM has helped them realize that their commitment to employee communication and training efforts has paid off. Interviews with employees confirmed that staff were on board with the companies “Do What Is Right” attitude. Direct owner involvement, quality and attention to detail, consistency, and employee spirit all promote the business. Customer service is important as ABC wants their clients to realize that they only need one source for all of their building maintenance needs. With 22 employees, it is important to Londin that everyone is on board with the companies culture of providing quality service. A positive team attitude has allowed the company to grow. It has also allowed for an open communication between the employees that is very beneficial. Increased involvement in the business gives the employees a sense of ownership and being a part of the ABC team. Internal meetings are held where employees are asked how to make things work better, and they are free to say and be able www.sedcor.com to address any possible problems and offer suggestions for improvement. These meetings cover an array of information from safety issues to working as a team. The employees knowledge of the company has improved the turnover rate. To keep hard-working employees the company has scheduled staff meetings, accountability for work done and a public wall to acknowledge employee achievements. ABC is surviving the economy by being flexible. They are the largest independently owned local provider of this type of services. In addition, the purchase of Santiam Sweeping has added-value to their services and is a good fit to their business model. ABC celebrating 75 years in business this year and was awarded the Salem Chamber 2010 Small Business of the Year Award. They support Kanz 4 Kids, the Salem Boys and Girls Club, and Humane Society of the Willamette Valley, as well as a committment to hiring disadvantaged, disabled and veteran workers.В В Call 503-363-4457 or visit www.abcwindowsor.com. Challenge Industry Assumptions In the food processing equipment world there are few dealers who can keep up with the larger companies and dealer networks. Layton Manufacturing Co., Inc., is continuously evolving to offer customized solutions and find ways to add value to their customers business. They anticipate changes in the market place and the effect the changes will bring on meeting customers challenging needs for new and better food handling and processing equipment. With their acquisition of Welliver Metals a few years ago, Layton has become a diverse designer and manufacturer with a Sanitary Scoop mix of proprietary products and “custom Flighted Elevator designed to order systems” for a varied range of industries.В Their competition are larger companies with standardized products. However, Layton offers more flexible solutions and offers a customized approach to add value to a single piece of equipment or to a completeturnkey system. Layton recently added staff with extensive experience in the food handling and processing machinery industry to add value to their engineering solutions. This expansion into new areas create research and development challenges, but is positioning their business to become the provider of solutions for new technology in the industry. There is a continuing trend towards automation for labor cost reductions in the food and beverage processing industries. This is expected to drive up investment in capital improvements and customized equipment design. Layton is positioning themselves to be there with new solutions and more energy efficient equipment for continued innovation in food processing applications. Call 503-585-4888 or visit www.layton-mfg.com. Page Recognizing our Long-Standing Members AKT LLP Bill Mainwaring Capitol Auto Group Chemeketa Community College Cherry City Electric Dalke Construction Co., Inc. Eagle Web Press Garrett Hemann Robertson, P.C. Gelco Construction Co. Heltzel, Williams, Yandell, Roth, Smith & Petersen, P.C. Home Builders Association of Marion and Polk Counties Investors Brokerage, Inc. Kaiser Permanente Kaufman Homes, Inc. KP Corporation Larry Epping Development Company LCG Pence Construction, LLC Lile Moving & Storage NW Natural Pacific Power PGE - Portland General Electric Precision Builders, Inc. Qwest Riverbend Sand & Gravel Saalfeld Griggs PC Salem Printing & Blueprint, Inc. Sherman Sherman Johnnie & Hoyt, LLP Statesman Journal Ticor Title Walling Properties, LLC Wells Fargo Bank West Coast Bank Westech Engineering, Inc. Page 10 Anna Scharf, Membership Manager SEDCOR T hank you SEDCOR Members for your many years of valuable support. SEDCOR would like to recognize the businesses who have been members for 20 years or longer. Your support has allowed SEDCOR to continue to bring Economic Development opportunities to Marion and Polk Counties. We wish you continued success in the future and look forward to a continued partnership. Operating a business in the current economic climate can be challenging. However, many members that have been affiliated with SEDCOR for the past 27 years have been in business even longer. How have they stayed in business when research shows that 50% of all start-up businesses fail within the first year and over 70% fail within five years? What’s their secret? Here is what a few of them had to say. Reinventing your Products or Services Reinventing your company may sound like a daunting task, but it becomes a necessity as economic conditions change. This is not to say that if you are a real estate firm you need to offer architecture services, but if it fits your customer’s needs then maybe there is an opportunity to tap into niche markets. Several SEDCOR members have discovered success in reinventing their business’s to meet their customers’ needs. Adding services to meet the needs of the existing client base has served AKT, LLP well since 1973. Over the years, AKT, LLP has added consulting services, wealth advisory services, and employee benefit consulting. All of these have assisted with the growth of their business. The success, however was not only in the shift in services, but doing it in a way that met the needs of the clients. Garrett Hemann Robertson, PC which has roots in the community dating back to 1928, has found success in the ability to expand their business to offer a fullservice law firm. They are able to assist businesses and business owners with a vast array of legal needs from business tax to personal property law; thus eliminating the need for their clients to seek out multiple firms as their business and personal lives change. New opportunities can also be found in a market by using existing tools and staff. This was the path that Kaufman Homes, Inc. chose. A well recognized business in the area since 1975, they are in an industry that continues to be hit hard by the slower economy. They began offering repair and maintenance services using four completely equipped trucks and their existing highly skilled technicians; a strategic move that generated needed revenue and kept all of their employees working. Cherry City Electric has been a premier electrical services company in Salem since 1974. Changing technology has shifted their business from traditional electrical wiring and design jobs to fiber optic and high speed data networks. In addition, they are actively looking for ways to adapt their business to the green technology and building methods movement; continuously providing value to the owner of every job. Green technology and renewable energy options have also prompted PGE - Portland General Electric to shift their business as the movement gains momentum and support in the U. S. They are still delivering the same product to their customers – electricity, but they have altered the way in which it is generated. They added Clean Wind products in 1999, and have implemented many programs designed to assist their customers with energy efficiency. SEDCOR Enterprise Magazine Connecting to Your Customers In addition to reinventing products or services a company offers its customers, companies have found necessity in adapting the ways in which they communicate. Technology has made communication faster and more efficient. It has created new ways to reach customers with methods unheard of when some of the SEDCOR members “opened their doors for business”. In 1928, when Garrett Hemann Robertson, PC opened their doors, fax machines, cell phones, and the internet were “space age” to say the least. Today, however, according to research conducted by Barlow Research, the percentage of companies with web pages ranged from 45% to 73% and the probability grows with respect to the growth of their annual sales. Websites for small businesses, $100k to $499k in sales per year were 45%, while large businesses $5M to 10M in sales per year were 73%. SEDCOR members are well above this average with 90% having websites listed in our directory. PGE - Portland General Electric has taken their website a step further. They launched a special site www.greenpoweroregon.com for customers to learn more about their energy options, how renewable energy works and green power/carbon offset calculators. In addition, they have adopted a vast toolkit of new technology to reach customers such as Twitter for information about outages and YouTube to show videos on how wind power works. AKT, LLP has used electronic communication to deliver timely relevant topics quickly to their clients and then leveraged that communication for continued face to face interaction and seminars for more detailed information. They have begun a blog on their website for several industry niches allowing them to tailor the information that is delivered to meet the needs of that specific customer demographic. If customers are located in other states or other countries face to face communication can be challenging. Cherry City Electric has many customers today that are national or international, so they have successfully used teleconferencing to reach them bringing a “virtual face” to the communication without the travel time and expense. Advanced communication technology, however, is not the end all answer for all customers. Traditional media avenues such as print, television and radio are still sometimes the best way to reach your customer base. Kaufman Homes uses technology in a creative way to reach their customers and keep jobs on track. They leverage the capabilities of cell phone camera capabilities to send photos to customers to assist in expediting decision making on the job site. However, they still find success in the traditional marketing methods of mailing customers seasonal cards, marketing letters and event invitations. The bottom line is connecting with your customers is vital no matter what the communication method. It is all about connecting in a way that is familiar to them; traditional communication methods for a traditional client base and electronic or progressive methods for a more technically advanced client demographics. Finally, all of the companies that were interviewed agreed that there is no substitute for word of mouth advertising; your clients and customers are your best marketing team! This requires businesses to continuously connect with their customer base so they know you are open for business and ready to serve their needs. What the Future Holds Some analysts will tell you that the economy is turning around and things are improving, while others say we still have a long road ahead of us. No matter what your opinion, it is crucial that your business has a plan for how to become more competitive. When looking at your business and how you might reinvent your products or services ask yourself some of the following questions: • Can I package my existing products or services into bundles; if I add an additional service or product would it allow me to expand my market or customer base? • Can I expand on the use of my assets and capabilities to serve more customers; do I have tool sets or capabilities that are valuable in other markets? • Invent new revenue streams; can I rent or lease my product instead of selling it? Can I offer service on my product? • Reinvent your customer interface; could social media reach more or new customers? Do my traditional communication methods need updating? • Are there additional products or services that you could offer your customers or could you partner with another company to offer that would make the buying experience more satisfying or fill a need? • Can you collaborate more with your suppliers or partners to create a competitive advantage? • Assess the customers that you are targeting. Are there non-traditional customers that have been neglected by the industry? Business reinvention does not happen overnight or without thought and planning. However, if planned and executed properly your business too could experience continued success in any economic condition. For membership information contact Anna Scharf at 503-584-7302 or email ascharf@sedcor.com. www.sedcor.com Page 11 Photo courtesy Statesman Journal REINVENT Keeping Businesses Informed through Print and Digital Products By Bill Church Executive Editor Statesman Journal Media T he Statesman Journal celebrates its 160th anniversary on March 28, 2011, making Oregon’s capital newspaper older than the state. Reporting news about the MidWillamette Valley remains a core value, but much has changed since those days when horses and hawkers delivered the earliest editions. Home delivery remains a preferred method for many customers, but Statesman Journal readers now access local news and information anywhere in the world at any time. The Statesman Journal has evolved into Statesman Journal Media, reflecting the rich array of print and digital products that connect the Mid-Valley audience in this brave, new world. “The way we go about our work and the methods we use to achieve these goals certainly has changed. In that sense, our business model has changed,” says Steve Silberman, president and publisher of Statesman Journal Media. “The heart of what we do -- the very reason for our existence -- is fundamentally the same and ultimately unshakeable. We keep people informed and try to ensure an engaged and connected community. We also connect businesses with potential customers and help businesses grow their business by getting their word out.” Those connections are extensive, which is why Statesman Journal Media continues to expand. Statesman Journal Media produces a daily newspaper, seven community weeklies, three magazines, various special sections and multiple Web sites. You also can engage with Statesman Journal through numerous Twitter and Facebook accounts. You can find Statesman Journal videos on YouTube. And its mobile site (m.StatesmanJournal.com) is experiencing yearly growth of nearly 60 percent, an indicator that more Mid-Valley residents are accessing news on the go. Statesman Journal Media’s business model allows customers to target the audience they want to reach. For instance, the awardwinning Willamette Woman magazine has proven to be popular among professional women. “Our focus is on helping businesses connect with their customers in meaningful ways. What we offer is deep market knowledge, print/digital expertise and the ability to deliver engaged audiences creatively and with impact,” says Elizabeth Sell, advertising director. Page 12 The Statesman Journal offers a rich array of print and digital products. Statesman Journal Media account executives do more than sell advertising. They offer marketing ideas and consultations with the focus on helping businesses of all sizes grow and prosper. Statesman Journal Media not only has changed, it is shaping the path in the Mid-Valley and the industry. The Sunday Statesman Journal has added more than two dozen new features since fall 2008. Statesman Journal Media has a digital Readers Advisory Panel of nearly 1,300 residents who offer ongoing feedback on content and advertising efforts. And the news staff ’s initiatives in digital watchdog journalism and social media were recognized by the Associated Press Managing Editors as a 2010 Innovator of the Year Finalist. News delivery now means instantaneous access. You can get breaking news through StatesmanJournal.com, text alerts, email and Twitter updates. The possibilities are unlimited. “Statesman Journal Media has more ways of conveying information and reaching people than ever before. We have more and better ways to serve businesses, connect them with customers and help them get their message out,” Silberman says. “The ways we have to help businesses and inform readers will only grow. It is certainly an exciting time to be a media company. There are so many possibilities.” Call 503-399-6712 or visit www.statesmanjournal.com. SEDCOR Enterprise Magazine Photo courtesy Climax Portable Machine Tools Innovation Drives Business and Workforce Development Efforts I f a U.S. company hopes to survive and thrive in a global economy, it must do more than compete on price alone. It needs to push the boundaries of its category, product or service offering, and find something that truly differentiates itself from its competitors. Climax Portable Machine Tools made its mark by breaking from traditional machining methods. At the heart of Climax’s business ethos is a keen focus on innovation, ingenuity and re-imagining possibilities. This cultural philosophy has influenced decisions ranging from its approach to repair and maintenance challenges presented by its customers, to workforce training and internship programs. The company’s imagination-focused culture runs so deep that employees continually bring forth new ideas that look Climax developed a computer-controlled portable linear mill to repair the quoins on the Markland Dam on the Ohio River. beyond conventional solutions. “To maintain our leadership role in the portable machine tool industry and grow our business, we must continually challenge ourselves to consider the traditional ways of doing things and then re-imagine how they can be done more efficiently, safely and cost-effectively,” says Geoff Gilmore, CEO of Climax. “These re-imagining and brainstorming activities enable us to answer these challenges with innovative machining solutions, repair processes and industry-specific training courses our customers need to be successful.” On-the-job innovation impacts customer success Internally, all Climax employees are coached in the company’s lean processes with additional emphasis on problem solving techniques, cross-training and safety. Its sales staff, designers and expert engineers work closely with customers to consider new methods of repairing heavy equipment and then develop machining solutions that save considerable time and money, and ensure project success. Even the machine tools Climax builds reflect its push for reimagined machining solutions. This is evidenced in a portable linear mill developed for the Army Corps of Engineers. The tool was designed to repair the quoins on the Markland Locks, which were eroding and preventing the lock doors from closing properly. The Climax design team, led by its VP of Engineering, Lawrence Rentz, developed the remotely-controlled machine that will enable the Corps to do in 17 days what would have taken possibly several months the traditional way. ”Community Campus” program influences other Newberg businesses to innovate training One of the ongoing challenges Climax and its customers face is finding skilled workers. In response, the company began providing industry-specific classroom and hands-on training for its customers. It also created a unique internship program. www.sedcor.com “We often hear companies say they can’t afford an internship program,” says Joni George, Climax’s Chief Cultural Officer who spearheads the internship program. “To that we say, вЂ�You can’t afford not to have one.’ The impact internships can have on the company, the community and the interns themselves is remarkable and well worth the effort.” Under Ms. George’s stewardship, Climax developed an internship program in which interns get real-world experience, and are coached on subjects ranging from safety programs, financial planning, problem solving, First Aid and CPR, to resume writing and interviewing skills. Now in its third year, the intern program is paying off big time. Two interns had an opportunity to work together on a design idea for a new tool accessory that is currently being tested and will likely become a new product that is projected to bring in about $40,000 in added revenue. Climax has seen a threefold return on investment of the internship program in terms of time saved on tasks performed, clerical and shop assistance, and process improvements. Moreover, interns who went through the program say it was an invaluable experience and influenced them to pursue higher goals for their lives. Climax didn’t stop at its own internship program. The company also recognized the opportunity to involve schools and other businesses in the Newberg area. For interested companies, Climax will share information and help them establish their own internship or training program. A.R.E. Manufacturing, Newberg Ford and Burgerville have already signed on to participate. These entities have committed to a “community campus” model, under which these organizations collaborate in sharing ideas about the intern program, training programs and other strategies to build the workforce of the future. Call 503-538-2185 or visit www.cpmt.com. Page 13 REPOSITION A Balancing Act for Marketing/Advertising Dollars I t’s a balancing act. Balancing limited resources during a poor economy while maintaining your marketing and advertising coverage to keep – and hopefully, grow your client base. The newest addition to our marketing plan is Groupon (visit www.groupon.com) that has hit Salem and the Willamette Valley in the last few months. At the beginning of the dip in the economy, somewhere in those first few months of 2008, we took a closer look at our advertising vehicles and the returns each was bringing in. Some were easy to discard and others took more thought. But never was it suggested that we delete the marketing/advertising line item entirely. How could you? A down economy is when you most need new customers coming in or to entice your current customers back in with a new product, service or special. Groupon negotiates huge discounts on popular local goods, services and cultural events. Then they offer the deals to thousands of subscribers in a free daily email. The deals are activated only when a minimum number of people agree to buy. Therefore their subscribers get a great deal and the business gets a ton of new customers. As Graham Aviation’s “marketing department,” I am always on the look-out for new and creative ways to bring into focus the idea of flight training to a wider audience. Ours is a specialty market so we start from a smaller group and must determine how to reach those individuals. Not an easy task. This group does not all live in the same area, they are not of a particular socioeconomic or demoographic group. We actually have two distinct and quite different target customer groups. At first, I was tempted to just say no. Having to provide at least a 50% discount is huge for our business – we operate on very small margins. But as I listened to the sales consultant, a couple things hit me that kept me listening: one, this was aimed at a tech-savvy, interested group of people who wanted to read the latest offer from a local merchant; and two, there was no out of pocket cost for us. With limited dollars available, I kept doing what has worked for nearly all of the five years we’ve been in business – radio and the internet. They both increase the “top of mind” marketing. The internet has become the most used method of finding a business or researching an interest. I receive at least one call a week from someone wanting me to advertise or otherwise spend my advertising and marketing dollars with them. Many are quite easy to dismiss due to their cash outlay requirements. Others I just don’t see the fit to our markets; while still others aren’t unique in who or how they reach a potential customer. Besides, any advertising program needs to be in place for at least six months, maybe more in order for the repeated exposure to engrain our business name in the audience’s 30538-Duncan SEDCOR Ad_p 8/25/10 11:16 AM Page 1 mind so that when they’re ready to buy they’ll think of us. Page 14 Composite Groupon bills itself as more than just a deal site: “Groupon is a city guide, a social tool and the best way to experience your city without paying full price.” We signed up and kept our fingers crossed as the day arrived for our Groupon to hit email boxes around the area. There are approximately 28,000 people registered to receive the daily emails from Salem-area merchants. All those people would see the Graham Aviation name and logo in their email that morning, many for the first time. That excited me. The sales started slowly that Monday morning, but by the end of offering, we had far surpassed our expectations of package sales. More than the sales volume, though, was the fact that our phone kept ringing. People who had seen the Groupon email, but missed the deadline for purchase still wanted to buy a flight from us. What did we have to offer, they asked. I was amazed. Here was the true power of focused internet marketing. Whether Groupon is right for your business, that’s for you to decide. I know it has worked for us. CallC 503-581-4139 visit www.grahamaviation.com. M Y CM MY CY or CMY K SEDCOR Enterprise Magazine Photo courtesy of GROW GROW Makes a Difference One Entrepreneur at a Time A t a time when many businesses are suffering, entrepreneurs are making progress step-by-step in a string of small towns east of Salem with the help of GROW North Santiam, a program of the North Santiam Canyon EDC. Founded two years ago using a grass roots, client-driven economic development model that has gained traction around the world, GROW offers free, confidential business coaching to any entrepreneur, from Aumsville to Idanha, who wants to open, expand, diversify, sell or save a business. In the past two years GROW has met with 151 clients, helped retain 28 jobs and create 77 full and part-time positions, and has helped dozens of businesses expand, diversify or fine-tune operations. About 30 new businesses have opened during that time, roughly ten of whom have already followed the model that GROW suggests. Good news for them, as 80 - 90% of entrepreneurs who follow this process are typically still in business after four years, a stark departure from the woeful statistics usually facing start-ups. The process they use is simple but profound. Every client is introduced to the “trinity of management,” a method of diagnosing and fixing what ails an existing business or figuring out how best to launch a start-up. “Every business needs a quality product or service, a strong sales and marketing function, and solid financial management. And no one person likes to do it all. We help people focus on what they love to do, and find others to fill in the gaps so their business team is strong and healthy,” says GROW Enterprise Facilitator Allison McKenzie. GROW’s secret weapon is its 50-member resource board, a group of community volunteers who brainstorm once each month on behalf of clients. “If a client doesn’t have the connections to round out their management team, we help them find those people,” says McKenzie. Friends, family, volunteers, paid professionals and people willing to barter have all stepped forward to help entrepreneurs re-tool or get ready to open. $VSU"SUIVS4*03 -JOETFZ.BSUJO i5IF7BMMFZTUPQ0ГіDF*OEVTUSJBMUFBNw Sugar & Spice Bakery in Lyons Sometimes they walk in the door with their management bases covered, like Bonnie Taylor and Sarah Smith of Sugar & Spice Bakery in Lyons. Bonnie and Sarah came to GROW last January to talk about opening a home-based bakery. Both passionate about baking, Sarah figured out their food costs and pricing while Bonnie worked on their marketing plan. With help from a bakery mentor in Salem, they were ready to open in Sarah’s certified kitchen by the end of May. Today they wholesale their product to a few outlets and spend the rest of their time baking scones, muffins, cookies, quiche and pies that they deliver to clients along Hwy 22 and in Salem. Even in this economic climate, clients like Bonnie and Sarah who have put their trinity of management in place are less stressed, moving forward, and feel more confident about the future. And if they hit a pothole, they have a mechanism in place to get back on track. How does GROW work? The GROW model is based on research conducted by the Sirolli Institute. This research has concluded that the best way to develop rural businesses is to have an Enterprise Facilitator (Allison in our case) provide free, confidential, one-onone business coaching, assisting existing and would-be business owners to make informed decisions about the viability of their ideas. As this is a client-focused process, the client determines the pace and frequency of meetings with the Facilitator. The Facilitator may utilize the 50+member local Resource Board to brainstorm solutions to a particular challenge faced by the entrepreneur. For more information call 503-871-5188 or visit www.growsantiam.org. www.sedcor.com Page 15 Lean Manufacturing and Reinvention Max P. Frederick, P.E. Frederick Consulting, LLC A s we move past 2010 and make plans for 2011, many organizations make advances to reinvent themselves. We realize that sometimes the result of what we have done in the past is not good enough. We recognize a new opportunity that requires our organization to make changes in order to take advantage. Whatever the challenge to reinvent is, one should think of Lean Manufacturing and how application of the basics can positively affect your organization. Reinvention is the perfect time to implement “Lean Thinking”. Almost everyone has had some exposure to Lean Manufacturing, either the Toyota Manufacturing System, training, or through the vast amount of information available. KanBan, 5S, 3P, Kaizan, Value Stream Mapping are all tools for use in implementing Lean Manufacturing. Lean thinking can be pretty simple! Lean Manufacturing is defined as the Identification and Elimination of Waste. From this standpoint, it is easier for people to identify what is needed to help eliminate eight types of waste: • • • • • • • • Overproduction Wait Time Transportation Over Processing Inventory Motion Correction Under Utilized Human Resources By examining your organization, it is easy to see one or more of these “wastes”. The goal is to make changes to minimize those wastes! Overproduction: Sounds simple – only produce what your customer needs. This is harder than it looks because the equipment you are using may be oversized or produces more units/run than your customer requires. Can you adjust your equipment to lower its production capacity? There may be some cost involved, but you will have a production line that is more flexible and the ability to change product faster. Wait Time: Identify where your organization has wait time – materials to be delivered, product to be moved from one spot to another, vendors to delivery inventory, maintenance or set up of equipment. All wait time cannot be eliminated, but a good analysis of your equipment for quick change over may be the right thing to do in order to be more productive. Think of methods to perform maintenance on equipment that reduces the time-to-repair. Use of sub-assembly change outs or bolted assemblies versus welded assemblies can be a couple of time savers. Page 16 Transportation: How often do you move product from one station to another? Do you have a layout of your shop area that is not conducive to smooth product flow? Start with your sales and order processing methods. Do you have the right information at the beginning of the production cycle to have necessary materials on hand? Can you move operators to the product instead of the other way around? Sometimes thinking in reverse manufacturing order allows you see where a change can make a big difference. Overprocessing: There is a tendency to make a product the best quality possible. Does the customer really need the gold plated version? Ask your customer and truly understand the quality requirements needed and meet them. If you go overboard, recognize that it may be really more than your customer needs. Inventory: Significant cost advantages can be seen by a minimized inventory of raw and finished materials. Transportation and wait time can be impacted from not having enough inventory, so constantly review the minimum/maximum quantities of inventory that are needed. Optimize inventory all the time! Motion: Think of this as implementing changes. We’ve all been involved with change projects that don’t make progress. Make sure a project has a good definition, clear goals, and a way to measure progress. Don’t be afraid to critically analyze a project after it is started. If you find out that it is not going to do what you want – don’t be afraid to stop. Use good measurement tools to make sure that you are on track. Correction: Most manufacturing operations have initial rejected materials, due to manufacturing defects or mistakes. Most companies can do rework to correct defects, however sometimes it is more costly to correct than the product is worth. Know when to say STOP. Figure out why you have to have corrective actions and eliminate them to solve this problem. In a new product, Six Sigma tools allow you to design out the defects before you start. Underutilized People: People are your most valuable asset. They hold the knowledge of how you do things, what and how to correct problems, skills to perform complicated tasks and interface with your customers. Training is essential in Lean Manufacturing and for employees to do their jobs properly. Develop a program (like the SEDCOR IMOM program) that develops your seasoned employees as teachers so that knowledge can be passed on to others in your company. Call 541-619-4607 or email maxfrederick@comcast.net. SEDCOR Enterprise Magazine Retool Your Business – Take Advantage of New Opportunities in Renewable Energy Chris Scherer, Acting Executive Director/Chief Financial Officer Oregon Manufacturing Extension Partnership (OMEP) C onsistent with its history as an environmental leader, Oregon is off to a strong start in the renewable energy field. The state is ranked fifth in total installed capacity of wind power in the U.S. and has the largest solar cell manufacturing facility in the nation -- Solar World in Hillsboro. In addition, Oregon is emerging as a leader in the bio-fuel and small wind generator industries and has the nation’s only commercial ocean wave energy farm. Oregon’s Renewable Portfolio Standard (RPS) ensures that renewable energy demand will dramatically increase. The RPS requires electric utilities to provide at least 25% of their Oregon load with renewable energy by 2025. The emergence of the renewable energy sector should provide many manufacturing opportunities for Oregon companies. Original equipment manufacturers (OEM’s) of wind machines and solar equipment require a strong supply chain and prefer local sources for original and spare parts. The large installed base of wind machines will require spare parts and maintenance support. Local suppliers can provide faster and more reliable service without high transportation costs and long lead times. Oregon manufacturers have the potential to be part of this supply chain, but must market their capabilities to the OEM’s and ensure that they have the correct systems in place to qualify as supply chain partners. The Oregon Manufacturing Extension Partnership (OMEP) has received funds from the Department of Labor and Department of Commerce to assist manufacturing companies and workers in the renewable energy sector. These funds allow OMEP to work with OEMs to improve their competitiveness and also help companies qualify as renewable energy OEM suppliers. OMEP consulting staff will meet with interested companies, assess existing system and capabilities, develop a plan for improvement and work closely with companies to help them implement the plan. Under this program, OMEP provides classroom and hands-on training and technical services including, but not limited to, the following: • • • • • • • • New Product Development and Introduction Advanced Strategic Planning and Marketing Quality Systems (ISO 9001-2008) Energy Management (ISO 50001) Costing Strategies Lean Manufacturing Environmental waste and energy reduction Supply Chain Strategies and Systems OMEP is currently assisting fifteen companies to enter or strengthen their position in the renewable energy supply chain and has funding for additional companies. Contact Gerry Snell at 503-821-1291 visit www.omep.org. Oregon Manufacturing Extension Partnership Services Oregon’s Premier Lean Enterprise Provider Helping Oregon manufacturers reduce costs, increase sales, and create jobs by becoming more competitive and productive in the global marketplace. • • • • • • • • • • Lean Leadership Strategic Planning Lean Manufacturing Lean Green Market Strategy Sales and Order Processing New Product Development Lean Training in Spanish Lean Accounting Lean Office (Administrative Processes) • Training Within Industry (TWI) www.omep.org • 503-821-1300 www.sedcor.com Page 17 SEDCOR MEMBERS ON THE MOVE Columbia State Bank announced the opening of their new Salem branch located at 280 Liberty Street SE, Suite 200. The branch opened its doors on November 15th and will hold a grand opening event in early 2011. This will be their first branch in Marion County, 25th branch in Oregon and 84th banking office. The branch is a full-service banking center providing access to Personal Banking, Commercial Banking, Treasury Management, Wealth Management, and Private Banking. Larry Goodreau is a Senior Vice President and Branch Manager and has been a banker in the Salem area for over 26 years. Also located at the branch are: Senior Vice President and Commercial Banking Team Leader Dan McDowell; Vice President and Commercial Banking Officer Chris Bohl; Branch Officer Christy Peck; Financial Analyst Jesse Borghesi, and Customer Service Representative Cory Hollern. Columbia State Bank, a wholly-owned subsidiary of Columbia Banking System, Inc.В is a Washington state-chartered full-service commercial bank headquartered in Tacoma, Washington. Columbia Bank was awarded third place in the large employer category by Seattle Business Magazine’s 100 Best Companies to Work For 2010 and was designated one ofВ Puget Sound Business Journal’s “Washington’s Best Workplaces 2010”.В With the January, 2010 FDIC-assisted acquisitions of Columbia River Bank and American Marine Bank, Columbia State Bank has 84 banking offices, including 59 branches in Washington State and 25 branches in Oregon. Columbia State Bank does business under the Bank of Astoria name at the Bank of Astoria’s former branches located in Astoria, Warrenton, Seaside, Cannon Beach, Manzanita and Tillamook. Call 503- 798-9900 or visit www.columbiabank.com. City of Dallas Ten-Year Review As we near the end of another decade, Dallas has been looking back over the past ten years. They found some interesting facts. Since 2000, Dallas has: • Seen a 24% population growth • Experienced an 11% reduction in the total City Budget • Accomplished a 1.3% reduction in the General Fund Budget • Reduced staffing levels by 8% • Maintained 6 less total City fulltime equivalent (FTE) employees • Improved service levels with one less sworn Police Officer • Observed a reduction in the tax rate per $1,000 assessed value. Call 503-623-2338 or visit their website at www.ci.dallas.or.us. L LCG Pence Construction has developed a reputation for quality & experience that spans the full spectrum of the construction industry, including: Senior Living t K-12 Education t Healthcare t Higher Education tMulti-Family Residential Industrial t High-Tech t Mixed-Use tCommercial & Retail t Office & More! Celebrating 60 Years as Salem’s Community Contractor 1F O D F - P P Q 4 & t 4 B M F N 0 S F H P O t t X X X M D H Q F O D F D P N t $ $ # Page 18 Photos courtesy Chemeketa Community College Building Economic Vitality Greg Harris, Dean Public Information, Marketing and Student Recruitment Chemeketa Community College C hemeketa building and maintenance projects created jobs for hundreds of construction trade workers during this bleak economic period when many blueprints were left in files, hardhats sat on shelves, and hammers hung idle in tool belts. Voters in the Mid-Willamette Valley made this work possible when they approved a May 2008 bond measure to provide Chemeketa Community College with $92 million for capital construction. Chemeketa used the bond money to seize opportunities to match state allocations which expanded that investment fund to over $134 million. The college then began work creating more family wage jobs and strengthening the talent of our workforce. Subsequently, the educational infrastructure for a stronger economy is emerging from the ground up at Chemeketa locations throughout the valley. New buildings in Salem, Brooks and McMinnville will expand Chemeketa’s capacity to help meet employer needs for talented workers in the fields of health sciences, technology, and emergency response. The State of Oregon forecasts that over fifty percent of the new job opportunities in our region will require more than a high school diploma and less than a four-year degree, so Chemeketa is at the forefront of preparing workers for the future economy. Two new buildings are planned for Chemeketa’s Salem campus; one devoted primarily to health sciences and the other to applied technology. The first one to be completed will be the health sciences classroom complex that combines over 71,700 square-feet of new construction with a re-model of 56,605 square feet in an existing building. Brooks facility will host resources for fire science, emergency response and criminal justice. www.sedcor.com This complex will serve the entire college and be the educational focal point for students in nursing, dental hygiene, pharmacy technology, health informatics, and other health careers. The complex will open in Fall 2011 and provide the learning environment to fill the projected need in the Mid-Willamette Valley for 1,500 more health care professionals by 2018. The complex will house several special features, including a dental hygiene program in partnership with the Oregon Institute of Technology that will lead to a bachelor’s degree. Private donations are equipping a community dental clinic where students will provide thousands of treatment appointments per year for under-served and under-insured patients. Steel workers at the Brooks facility. The second building on the Salem campus will provide stateof-the-industry training in technical professions so our local workforce is prepared to meet the future demand for technicians in fabrication, process and emerging technologies. The planned 40,000 square-foot building will be the community’s largest investment in technical education in over 40 years, and the building will be designed to be relevant and responsive to local businesses. The applied technology building is planned to open in fall of 2014. At Brooks, Chemeketa will host a comprehensive training resource for professionals and students in the fields of fire science, emergency response and criminal justice. Our region is projected to soon require hundreds of more professionals in these fields, and the new, three-story, 30,000 square-foot building, designed and built by SEDCOR members Studio 3 Architecture and Skanska Construction, will help fulfill that demand. The emergency response classroom building will open in fall of 2011. In McMinnville, SEDCOR members Carlson Veit Architects and LCG Pence Construction have teamed to design and construct a 56,318 square foot building to transform Chemeketa’s Highway 18 location into the Yamhill Valley campus and provide comprehensive community college services to the area, including local programs in health, technical and hospitality careers. Chemeketa President Cheryl Roberts often says “Chemeketa succeeds when our community succeeds,” and she sees her role as the manager of the community’s investment in Chemeketa. Chemeketa building and maintenance projects have “You are the owners,” she told a recent gathering of regional CEOs, created jobs for hundreds of construction trade workers. “and we want to help grow your bottom line.” Community members can visit the home page of Chemeketa’s website and sign up for an e-newsletter to stay connected with how Chemeketa is working to propel the region forward with a passion for turning the community’s investment into economic results. Call 503-584-7153 or visit www.chemeketa.edu. Page 19 C ascade Bancorp announced that it has entered into Securities Purchase Agreements for the purchase and sale of approximately $177 million of shares of its common stock (“Common Stock”). В Private placement investors who have entered into separate agreements with the Company include, among others: DavidВ F. Bolger, an affiliate of Lightyear Fund II, L.P. , private equity funds affiliated with Leonard Green & Partners, L.P. and private equity funds affiliated with WL Ross & Co. LLC. Patricia L. Moss, Chief Executive Officer of Cascade Bancorp, commented, “We are pleased that, after closing of the transactions contemplated by the Securities Purchase Agreements, our capital ratios will notably exceed regulatory agency benchmarks for a вЂ�well-capitalized’ bank. Upon closing, not only "OPQFOMFUUFSUPPVSDPNNVOJUJFT will Cascade Bancorp’s strong pro forma capital ratios place the Company among the best capitalized community banks in the nation, the Bank will also exceed the 10% leverage ratio required by our regulatory order. В This investor vote of confidence in our company and the communities we serve will provide the financial strength to sustain our market position as a premier local bank serving customers in the communities of Oregon and Idaho.” /PWFNCFS 5PPVSDVTUPNFSTTIBSFIPMEFSTBOEDPNNVOJUJFT 8FВ±SFUISJMMFEUPBOOPVODFUIBUTJHOFEBHSFFNFOUTBSFGJSNMZJOQMBDFUPBDIJFWFBTJHOJGJDBOUDBQJUBM SBJTFGPSPVSDPNQBOZВ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В±SFFYDJUFEUPDPOUJOVFXPSLJOHXJUIZPVBOEQSPVEUPCFBOFOEVSJOHQBSUPGUIFDPNNVOJUZ 4JODFSFMZ 1BUSJDJB-.PTT $IJFG&YFDVUJWF0GGJDFS $BTDBEF#BODPSQ#BOLPGUIF$BTDBEFT .FNCFS'%*$ Moss continued, “For the past eighteen months we have focused our strategies and efforts on improving our capital position, reducing risk in the loan portfolio and positioning ourselves for a future of serving the financial needs of our customers. В We are pleased with the deep industry knowledge that our high-quality lead investors -- WL Ross, Leonard Green, Lightyear, and Mr. Bolger -- bring to the Company. В As we reflect on these challenging times, we are energized and inspired by our loyal customers whose support has been integral to our success in this capital raise. В We remain committed to delivering ongoing value to our customers as we reinforce the value of community banks in fueling a return to economic health.” Call 503-540-6916 or visit www.botc.com. Page 20 New Cranberry Orchard Medley Delivers Delicious Convenience This versatile cranberry compote is at home as a side dish, a condiment or topping. T ruitt Bros., an innovator in food processing and champion for Northwest sustainable agriculture, introduced their new Cranberry Orchard Medley just in time for fall inspired meals and holiday feasts. Each 16-ounce shelf-stable pouch pack of Cranberry Orchard Medley is loaded with Oregon-grown cranberries, Washington-grown Fuji apples, oranges, a blend of spices and just a touch of cane sugar, making this versatile product equally at home on the plate next to the turkey, as it is spooned over ice cream or a stack of pancakes. Chock full of antioxidants and vibrant fresh flavors, there’s no limit to the array of uses for this easy-to-use specialty item. The Oregon-grown cranberries are among the brightest juiciest, sweetest berries on the market. Grown by Clearwater Cranberries, a collaborative of farming families on Oregon’s South Coast, these superior berries are tended and harvested in a sustainable manner that protects and preserves the environment and the future of these family farms. Cranberry Orchard Medley is prepared in Truitt’s Salem-based company’s Food Alliance certified processing facility. There, the handy pouches are thermally sterilized. This method, combined with a low profile package, allows for a much shorter sterilization time than traditional jarred or canned food, ensuring that the food is nutritious and safe without sacrificing flavor and eliminating the need for additives and preservatives traditionally used to extend shelf life. Because they can be held at room temperature until they are opened, Truitt Bros’ flexible pouches free up precious holiday refrigerator and freezer space. Leaders in bringing quality and innovation to the industry since 1973, Truitt Bros., provides shelf-stable products for a wide variety of establishments, from restaurants and businesses to healthcare facilities and grocery retailers. As part of their commitment to preservation of natural resources, as well as positive employee relations and environmentally responsible manufacturing practices, Truitt Bros. became the first food processor in the country to earn Food Alliance certification in May of 2006. In 2010, the company was recognized as one of Oregon’s leaders in sustainable approaches to business and honored by Governor Kulongowski with an Oregon Sustainability Award. Call 503-362-3674 or visit www.truittbros.com. SEDCOR Enterprise Magazine Expansion Brings Opportunity for New Business Everyday Hot Tubsв„ў Offers Optimal Choices for Consumers M arquis SpasВ® is stirring up a lot of excitement by updating the Everyday Hot Tubsв„ў product line. The portable hot tubs manufacturer has unveiled several new hot tubs and configurations, in addition to dramatic upgrades. “With the economy the way it is, there’s a real market need for exceptional quality at an affordable price,” said John Schrenk, President of Marquis Spas. “These spas are not only good for your wallet, but they also have a lot of bells and whistles that satisfy most consumers.” Marquis Spas is adding a brand new four-seater spa to the Everyday Hot Tubs line – the 425. It’s a 29.5” tall, single pump, through-the-door unit. Marquis is also adding a 530, based on the extremely popular 545 model seating. In addition, the 435 is now available in two configurations – with one pump or two pumps. That means Everyday Hot Tubs by Marquis now has six spas – the 660, 545, 530, 435, 425 and the 322. That’s enough to accommodate every type of consumer – from large families to single therapy users. In addition to adding new tubs to the line-up, Marquis is also adding features to the already dynamic Everyday Hot Tubs. There’s a new control system with easier to use and understand button control functions, a new Tempo III audio system that features a mini amplifier with a device drawer, a new 35 sq. ft. filter that has a stainless steel ring, upgraded Twilight LED lighting and new backlit cup holders to add some top-side excitement. Plus, these spas can now also be bought with a Barnwood exterior color and a Charcoal cover. For additional information about Everyday Hot Tubs by Marquis, visitwww.marquisspas.com/showroom_everyday_ hot_tubs_spas.asp. Marquis Spas, an Oregon-based employee-owned company, is celebrating 30 years of manufacturing premium portable hot tubs. The company distributes its products in the U.S., Canada and Europe via its extensive distributor and dealer network. Call 800-275-0888 or visit www.marquisspas.com. www.sedcor.com T he Purlin Mill, LLC, a producer of secondary structural components for the pre-engineered steel building market, recently held an open house at their new facility in Hubbard. With a newly constructed 17,000 sq. ft. production building housing a 162’ automated Mark II rollforming line, the Purlin Mill is poised to meet the needs of current and future customers.В The brand new MARK II rollforming line produces 4” to 14” ZEEs, CEEs, Struts, and Channels as well as various sizes of angles. Each piece of product is ink jet printed with the job number and piece mark for quick on the job identification. The state-of-the-art computer efficiency of the rollforming line allows for precision hole punching, from customer supplied punch charts, assuring you the most economical product with the latest in technological accuracy.В Engineering and drafting services are also available, if desired by the customer. In December 2008, Pacific Building Systems received an Oregon Business Development Fund loan for the purchase of equipment to set up production of purlins and other rollformed components used in steel buildings. This project is an outgrowth of their other business, Truss T Structures, Inc, dba Pacific Building Systems, which has operated in Woodburn since 1962. The company manufactures steel buildings, and had purchased the purlins and other roll-form components from another manufacturer. The Purlin Mill was set up to bring the manufacturing of these items in-house, to allow better control of quality and pricing. Rob Prince, President of both The Purlin Mill and PBS, said “We are very happy with The Purlin Mill. Even in this tough economy, the business is doing well. We now supply purlins to two other steel building manufacturers, as well as many smaller customers.В We can build custom sized Zees or Cees, and that versatility really appeals to people.В We build custom channels for support framing for the solar panel industry, and have been shipping product overseas as well.” Call 800-727-7844 or visit www.pbsbuildings.com or www.thepurlinmill.com. Page 21 Photos courtesy of Climax Portable Machine Tools Climax Portable Machine Tools Wins 2010 Manufacturer of the Year Award T he Manufacturing Industry has taken a beating nationwide, but here in Oregon there are some bright spots and companies that are still thriving. Climax Portable Machine Tools has won the 2010 Manufacturer of the Year award for achieving extensive growth. It received the award for novel programs it has implemented to streamline its internal operations, educate the workforce, and its efforts to develop innovative machining solutions that advance the world’s industries. The honor was awarded in the medium-sized company category and was given to the Climax team by the Portland Business Journal. “Climax continually strives to advance state-of-the-art portable machine tool technology while establishing itself as a vital learning center for Oregon, the greater Pacific Northwest, and all the communities in which we are located,” said Geoff Gilmore, President of Climax Portable Machine Tools. “We credit this achievement to our team’s singular dedication to innovation, training, and customer success, as well as the strong partnerships we have forged with our loyal customers, suppliers, distributors and the communities that surround them.” The award for Manufacturer of the Year is based on company performance, overall business strategy, and innovative approaches to internal operations, manufacturing processes, and sustainable practices involving customers, partners and suppliers. Climax Portable Machine Tools is recognized worldwide for its engineering services, customized training programs, and excellence in the design and manufacture of portable machine tools used in on-site machining. These portable machines bring the power and precision of large stationary machines directly to the piece of equipment to be repaired, enabling customers to efficiently repair and maintain heavy equipment in Geoff Gilmore, Climax CEO, proudly displays the Manufacturing Company of the Year Award, along with members of the management team (from left) Andy Becker, Geoff Gilmore, Joni George, Lawrence Rentz place. In-place machining often cuts days off the repair process so equipment can get back into operation with a minimum of downtime or disruption. Among Climax’s customers are industry-leading worldwide organizations within the power generation, shipbuilding, heavy construction and mining industries, as well as service and engineering sectors. “Our vision is to create a culture that provides extraordinary careers and lives not only for our own employees, but also reaches out to share our learning with other Pacific Northwest companies to enrich their organizations and the communities of which they are a part,” said Gilmore. “While we are a growing global corporation, Climax remains extremely committed to ensuring the economic growth and success of the Pacific Northwest by continuing to create living wage Mock up of Linear Mill for Markland Lock Repair jobs and cultures that encourage employees to reach new levels of excellence. This commitment also is carried out at our European Headquarters in DГјren, Germany, where our employees are strong contributors to their local communities. Call 503-537-5226 or visit www.cpmt.com. Industrial • Warehouse • Food Processing Clerical • Medical & Healthcare • HOW Training в„ў 503-856-9563 Angelo Seminary, Account Manager aseminary@depaulstaffing.com Page 22 4660 Portland Road NE, Suite 108 Salem, OR 97305 www.depaulstaffing.com SEDCOR Enterprise Magazine VanNatta Public Relations, Inc. Named One of OSU’s Excellence in Family Business Award Winners Silverton Hospital and Providence Brain Institute Establish Telestroke Network Link S troke is the third cause of death and the leading cause of adult disability in the United States. Stroke patients arriving at Silverton Hospital benefit from the care of an experienced staff and a network of expert providers. Silverton Hospital and Providence Brain Institute have announced a partnership – establishing the first Providence Telestroke Network link into the Central Willamette Valley. Using two-way video cameras over a secure internet connection, Silverton Hospital’s emergency medical staff can video link with neurologists who specialize in stroke treatment from Providence Stroke Center, with whom they can consult regarding the diagnosis and treatment of stroke patients. Stroke neurologists can be “in the room” with Silverton Hospital physicians -- able to review patient information, and examine and talk with the patient, family members and doctors to help determine the best course of treatment. “The Telestroke Network provides us with immediate access to an acute stroke neurologist when we feel a consult is necessary,” explained James Jensen, MD, the emergency department’s medical director. A stroke occurs when a clot blocks the blood supply to the brain. Once an individual has a stroke, every second counts. The clotbusting drug, tPA (tissue plasminogen activator), must be given in the first few hours after a stroke has occurred to maximize the chance of improvement. “The Telestroke Network is especially helpful in that the consulting physician is able to visually exam and speak directly with the patient in real time,” said Jensen. “This technology complements the expert care our community has always experienced by providing an enhanced level of service and informed consent process.” Silverton Hospital is the eighth hospital to join Providence Telestroke Network. The Telestroke Network is up and running between Providence’s Portland hospitals as well as their hospitals in Milwaukie, Seaside, Medford, Hood River and Newberg. Curry Hospital in Gold Beach and Tillamook County General Hospital are also part of the Network. “The team at Silverton Hospital is pleased to be part of this new, state-of-the-art service,” said Rick Cagen, vice president of Silverton Hospital Network and hospital administrator. “We are committed to compassionate care for our communities, and this technology enables us to provide that care in a new way.” Call 971-983-5314 or visit www.silvhosp.org. www.sedcor.com S alem based association management, public policy consulting and event planning company, VanNatta Public Relations, Inc. (VPR) was named one of the Oregon State University’s Excellence in Family Business award winners.В VPR was founded by Fred VanNatta in 1967 and is currently managed by second generation G. Harvey Gail and Mary Louise VanNatta. More than 100 family businesses were nominated in 2010.В The nominees then completed an application and went through an interview before a panel of judges. VPR was recognized in the category of businesses with nine or fewer employees.В Harvey Gail, Caleb Gail, Fred VanNatta, Mary Louise VanNatta Gail, and Ryan Gail. “These award-winning families can succeed for generations, even in tough economic times, because as businesses, they are responsive to their customers and as families they are responsive to their communities,” said Sherri Noxel, interim director of the Austin Family Business Program. “We are very honored to be recognized for something that we value.В Family is a critical part of our business.В It is a joy working with my parents and we are fortunate to be able to involve our sons in our work,” said CEO Mary Louise VanNatta. “Fred and Mariel VanNatta built something amazing and we’re proud to be able to continue what they started,” she added. Fred VanNatta has a passion for grassroots political involvement. With undergraduate and post-graduate degrees in political science from Willamette University and University of Oregon, VanNatta honed skills as a staff assistant to the Oregon speaker of the house in the 1965 and 1967 legislative sessions. In 1967; he incorporated a business to manage political campaigns and associations. VanNatta Public Relations is now well into the second generation with a deeprooted legacy in Oregon’s Capitol and around the state. VanNatta knew that a citizen’s involvement in political decision-making was one of the most important roles a person can play in helping shape a community that is successful, fair and functioning. His company was founded on that premise. Mary Louse graduated from Willamette University in political science, international relations and Spanish. after a post-graduate trip to China she returned home to VanNatta Public Relations and proved to be a natural at association management and public relations. In 1994, VanNatta-Gail’s husband, Harvey Gail, joined the firm with an MBA from Willamette’s Atkinson School of Management. Today, Gail serves as president of the firm, VanNattaGail a principal, and Fred VanNatta is scaling back after working as a senior lobbyist and political consultant for well over 30 years. The Gails’ teenage sons Ryan and Caleb work in the business as well, providing janitorial service to the offices and available on-call for envelope-stuffing and odd jobs. Call 503-585-8254 or visit www.prsalem.com. Page 23 Photo by Ron Cooper Sustainable Practices Renewable Energy Initiatives Light Up Oregon Ray Burstedt, President SEDCOR Reprint from Nov/Dec 2010 Expansion Solutions Magazine The Mid-Willamette Valley – A Winning Combination What do sustainable practices, renewable energy initiatives, high tech manufacturing, value added agriculture, and local governments open for business all have in common? Oregon of course! Just as the above qualities describe Oregon, they also characterize the MidWillamette Valley and the Marion/Polk County regions’ economic development efforts. The list of companies who have taken advantage of renewable energy initiatives and other job creation/capital investment initiatives in the region is impressive. While many regions have been crippled by the economic climate over the past couple of years, the MidWillamette Valley has shown a winning combination to help beat the odds. That combination is the utilization of appropriate incentives coupled with local government eager to create opportunities for industry. The Sun Does Shine in Oregon A distinct advantage for the many economic regions of Oregon is the state’s sustainability quest and its ability to show the world as a “place where sustainable practices are rewarded, where renewable energy initiatives are encouraged, and a place where people and government care about how we develop and encourage industry to participate in these efforts,” adds Ray Burstedt, President of SEDCOR. Focus for just a minute on renewable energy initiatives, major manufacturer attraction, and supply chain development in the world’s concentration of solar energy, wind energy, and biomass technologies. In just the past few years, giants like SolarWorld, SANYO Solar of Oregon LLC, Solaicx, Sun Microsystems Inc., PV Powered, Peak Sun Silicon, Siltronic Corporation, Ferro-Tec, (over 40 in all), have chosen to develop products for the world’s solar appetite Page 24 SANYO Solar of Oregon LLC at Salem Renewable Energy and Technology Center. in Oregon. Some manufacture the end product -- either PV panels or thin film applications. And, still others represent supply chain industries who fulfill the need for just-in-time inventory and critical components. This was part of a comprehensive plan initiated by the Oregon Business Development Department and its strategic partners from other governments, city and county, and the private sector. The private sector represents professional economic development entities, utilities, industrial developers, and corporate real estate organizations and has been aptly named “Team Oregon”. Team Oregon has carried the mission of the State and the private sector to national and international trade shows -- focusing on solar, wind, and biomass applications. Within just a few years, Oregon has become internationally recognized as a state where renewable energy industries can build their industry clusters to develop strong world-class companies to compete in international markets. A Mid-Willamette Valley Partnership of Resources As part of Team Oregon, SEDCOR has taken advantage of the State’s recognition to recruit SANYO Solar of Oregon LLC to locate a facility at the Salem Renewable Energy and Technology Center. The vision of the City of Salem Mayor and administrative staff was to create a renewable energy and technology center where companies could locate. It had to be a site with the necessary infrastructure to support the demanding needs of the industry. Portland General Electric (PGE), stepped up and invested millions of dollars to provide not only abundant power but also “redundant” power, a resource not readily available in many communities. Typically a requirement for manufacturers in solar and other renewable energy industries. The City of Salem supplied the rest of the infrastructure, including roads and even street lighting featuring LED technologies. The 80-acre site, creates an ideal location for companies to grow and develop. Surveying The Agricultural Landscape Progress in renewable energy recruitment has been a focus in the Mid-Willamette Valley. But, it’s also important to note that Marion and Polk Counties are in the heart of Oregon’s prime agricultural landscape. In fact, these counties represent the largest producing counties of agricultural products in the State. From growing to harvesting -- to value-added products and equipment -- the crops and consumer end products produced in this region are staggering. From Christmas trees to fresh-packed cherries and pears, the value-added agricultural industry is a keystone industry supporting equipment manufacturers, production machine manufacturers, and food distribution facilities that help feed America. Food producing giants like Norpac Foods, Kettle Chips, Don Pancho Authentic Mexican Foods, Truitt Brothers, Oregon Cherry Growers, Willamette Valley Fruit, Blue Diamond Growers, Yamasa Corporation USA, Givaudan, and Rainsweet dot the landscape. Technology also plays a significant role in this industry, as well as new production line techniques and processes developed to shorten the timeline from field to table. The landscape of the MidWillamette Valley is home to a number of ultra high-tech metal fabrication business producing not only food grade processing equipment, but equipment used in biofuels and bio-mass operations. What makes the “renewable energy portfolio” developed for Oregon so compelling? Simple -- “it works”. The successful recruitment of a number of major players in the world market for SEDCOR Enterprise Magazine Renewable Energy Initiatives Light Up Oregon (continued) photovoltaic panels, thin film applications, and supply chain companies makes one realize that the communities of the State of Oregon embrace a “can do” attitude when it comes to recruitment. Now that there exists an impressive array of manufacturers of photovoltaic giants, the direction of “Team Oregon” is “supply chain, supply chain, supply chain.” Making sure that the industries in the state have every opportunity to produce their products with the best pricing and the best availability of supplies, parts, maintenance operations, and personnel, is Team Oregon’s long range plan. In the Mid-Willamette Valley, the way the plan is accomplished is through a comprehensive group of dedicated and reliable resource partners compelled to brag just a little that it “just works.” Call 503-584-7300 or visit www.sedcor.com. “Minimize Your Taxes & Risk with Proper Planning” INDIVIDUAL TAX BUSINESS/FARM Retirement Tax Planning Simple to Complex Payroll Corporate/LLC Valuations & Consultations OTHER Financial Statements Non-Profit, Estates & Trusts IRS Audit & Collection Assistance 3085 River Road North Salem, OR 97303 503-390-7880 www.johnsonglaze.com 503-798-2456 matthew@AESrenew.com www.AESrenew.com Advanced Energy Systems and Nathan Levin Co. make a POWERFUL connection....... 150 KW Solar PV 100% Oregon made system! Salem’s largest solar array. FREE monitoring included with AES solar projects!!! View LIVE DATA monitoring of Salem’s largest Solar PV, go to: http://live.deckmonitoring.com/?id=nathan_levin AES worked as integrator with Power Equipment Systems in Salem on their solar system installation of high-quality American made equipment and local contractors. Solar Project Update Mid-Willamette Valley SEDCOR member, Advanced Energy Systems (AES), has been busy in 2010, completing a number of large commercial solar projects all over the mid-valley: • AES completed the 75 kw Solar PV system on the roof of the new Central High School in Independence. This produces enough energy to supply roughly 7 annual household loads. • Starbuck Properties worked with AES to develop four different solar systems on downtown Salem commercial property: 25 KW project on the roof of an apartment complex, 21 KW on top of a commercial office, 11 KW on the roof of mixed-use building, and a 48 KW system on warehouse/distribution roof. • East Salem Filbert farmer David Steenson is working with AES to install an 8 KW system, which covers the southern roof of their new Agriculture Building. Harvesting the sun to make their new office net zero! • AES is proud to be a part of the EXTREME MAKEOVER project, installing the 6 KW Solar PV on the new Oregon School for the Deaf. • Roth’s Fresh Market has teamed up with AES to develop a 100 KW Solar PV project using the Oregon Solar Incentive Program. Using all local equipment, Roth’s system will offset over 10% of their annual energy requirement and brings new meaning to the GREEN bow ties! For information call 503-798-2456 or visit www.aesrenew.com. www.sedcor.com Page 25 Bio-Cask Wine Program P acific Power, its customers and communities gained national recognition in several areas during the national Renewable Energy Markets conference, held in Portland. • Pacific Power and Rocky Mountain Power, both part of PacifiCorp, earned national recognition for their ongoing commitment to promote renewable energy in the 2010 Green Power Leadership Awards sponsored by Center for Resource Solutions. The two utilities jointly received the award for Best Marketing Campaign by a Green Power Purchaser for Courtesy Knock, an enhanced version of a targeted doorto-door canvas used to promote the Blue Sky renewable energy program. • Pacific Power shared in the recognition of Portland as the nation’s largest Green Power Community as designated by the U.S. Environmental Protection Agency. A whirlwind two-month challenge, co-sponsored by the City of Portland, Pacific Power and Portland General Electric tripled its goal of 1,000 new sign-ups for renewable energy programs offered by the two utilities with 3,130 sign-ups. • The EPA named Corvallis one of two Green Power Communities of the Year (the other is Park City, Utah, served by Rocky Mountain Power). In addition, Pacific Power president Pat Reiten participated in the Power Table panel that kicked off the conference. “On behalf of our customers, it was a tremendous experience to see how our communities and our company are so well regarded in the renewable energy realm,” he said. Launches at El Gaucho Restaurant W illamette Valley Vineyards and El Gaucho are raising a glass to an exciting development that is poised to revolutionize the wine industry. The Willamette Valley Vineyards Bio-Cask is a stainless steel cask that holds the equivalent of 26 bottles of wine. Designed to pair with a restaurant tap system, the BioCask provides high-quality Pinot Noir by the glass to the customer at an approachable price – the cost of traditional packaging having been removed. Through their involvement in the Oregon winery Carbon Neutral Challenge, Willamette Valley Vineyards looks closely at everything they do, everything they consume and Jim Bernau and Bio-Cask everything they produce. Winery Founder and President containers. Jim Bernau came up with the concept of the Bio-Cask during the company’s efforts to become carbon neutral in 2009. “The big question is what are we going to do about the container – all that weight, and its transport to restaurants,” Bernau said. “Each individual winery and winegrape grower can do all the right things, but the industry as a whole must rally to answer this question, and directly address the biggest carbon footprint that we have as an industry.” Willamette Valley Vineyards’ Bio-Cask program addresses both the pressing economic and environmental issue of transport of heavy cases of wine, as well as how to get the highest quality wine to the restaurant customer by addressing concerns with oxidation and product loss. Over its estimated ten year lifespan (forecasted at 15 turns per year), each stainless steel Bio-Cask will replace 327 cases worth of traditionally packaged wine: bottles, labels, corks, tin caps, cardboard boxes, wooden pallets and the plastic wrap used to secure it all for transport. Additionally, the slim size and reduced weight per unit means a significantly smaller transportation footprint. Call 503-588-9463 or visit www.wvv.com. Helping Build the Future of the Mid-Willamette Valley Turner Construction Company 1200 NW Naito Pkwy, Suite 300 - Portland, OR 97209 phone: (503) 226-9825 fax: (503) 226-9836 www.turnerconstruction.com photo credit: Irv Cross The Blue Sky renewable energy program has now been a key part of 15 of the nation’s 33 Green Power Communities. Oregon has 10 Green Power Communities associated with Pacific Power. Visit www.pacificpower.net/blueskybiz. Page 26 photo credit: Terry Poe SEDCOR Enterprise Magazine Photo courtesy Willamette Valley Vineyrds. Pacific Power, Customers and Communities in National Renewable Energy Spotlight Nominations Open for 2011 Mid-Valley Green Awards The Friends of Straub Environmental Learning Center, Marion County Public Works Environmental Services, and Garten Services, Inc. are seeking nominations for the 2nd Annual MidValley Green Awards.В Award recipients will be honored at the 2nd Annual Mid Valley Green Awards celebration on April 9, 2011, at the Salem Conference Center. Nominations categories include individuals, businesses, and organizations located in Marion County and the greater Salem area: • Recycler of the Year: Separate awards for an individual/family and a business. BOTC BankLocal_SEDCOR.pdf 5/24/10 2:57:48 PM • Sustainable Organization of the Year:В Small and large business categories. • EarthWISE Certified Business of the Year:В EarthWISE certification by 1/1/2011. • Green Building of the Year:В New or retrofitted. • Green Apple Award: Educator who leads in teaching environmental/sustainable curricula. Nomination forms and category descriptions are available online at www.midvalleygreenawards.org or may be requested by mail by calling 503-391-4145. (Previous nominees who were not selected in 2010 are welcome to apply.) Deadline:В 2/15/11.В <=BB==A;/::B=B67<9075 <=BB==075B=B67<9A;/:: 5IFSFВ±TBCFTUPGCPUIXPSMETXPSME8JUIBMMUIFQSPEVDUTBOETFSWJDFTZPVВ±EFYQFDUGSPNBCJHCBOLMJLF DBTINBOBHFNFOUBOEGSBVEQSPUFDUJPO"MPOHXJUIUIFQFSTPOBMDPNNJUNFOUBOEMPDBMFYQFSUJTFZPVВ±E FYQFDUGSPNXFMMBOFJHICPS PSWJTJUCPUDDPN 4&37*/(4"-&.BOE,&*;&3 www.sedcor.com MEMBER FDIC sEQUAL HOUSING LENDER Page 27 Photo courtesy Willamette Valley Fruit Company Member Profile Diversification Allows Value-Added Products and Connection with Customers Willamette Valley Fruit Company 2994 82nd Avenue NE, Salem, OR 97305 503-362-8857 • www.wvfco.com Farm Store offers tour of their pie production area, fresh baked pies, coffee, milkshakes, breakfast and lunch options, and retail area with pies and berries for sale. Business Description: Local berry processor and pie manufacturer with a new Farm Store. Number Employees: 50 +/- year round and as high as 200 in peak months. Business History: Willamette Valley Fruit Company was started in 1999 by the Gerald Roth family, who has been growing berries locally in Salem for three generations. What began as a small cannery-style operation in a backyard warehouse has quickly turned WVFC into one of the Northwest’s leading processors of high-quality berry products. WVFC is a familyowned business, not a cooperative, that works closely with 20-30 local growers to supply all of their markets. Each summer they process, on average, 15 million pounds of fruit – strawberries, raspberries, boysenberries, blueberries, a large variety of blackberries, cranberries and the local favorite, Marionberries. Though the majority of our fruit is flash-frozen (IQF), they also make purees, straight-pack products and drum stock. These products are generally sold on the commodity market to domestic and foreign users who will combine berries with other ingredients to manufacture food products of their own. In 2001, WVFC purchased a pie company LaSuisse Specialty Foods. They had been supplying the fruit for their pies and jumped at the opportunity to purchase the business. Not only because it was a natural fit, but because the company had pies вЂ�as good as grandma’s!’ They continue to use their original recipes and build the pies from scratch using all-natural ingredients. Since acquiring the business they have added to the product line, supplying grocery stores, farm stands and restaurants in the region with pies, cobblers, 2-pound bags of frozen fruit, freezer jam, jar jam, honey, syrup and fruit snack bars. Most of their retail product line is also available for school and non-profit fundraisers. WVFC also does custom pack private-label products for a few well-known National Brand companies which keeps our bakery busy all year. Page 28 With the desire to connect directly with the local people who buy our products, we added another layer to our business and opened a Farm Store in February of 2009. Located on the same property as our processing plant and bakery, we provide a unique learning experience for audiences of all ages. You can tour our facilities and even our berry fields in the summer months or simply swing by to shop in our store and enjoy a fresh baked slice of pie a la mode. Our retail bakery menu offers up fresh baked goods daily, coffee, smoothies, milkshakes, ice cream and even a few breakfast and lunch options. In addition, we have a list of family-friendly events and activities lined up from u-pick berries and outdoor movie showings to a fall corn maze and holiday gift baskets. Business Specialities: Not only do we feel we have great products we can stand behind, but we take pride in our relationships with our customers. We have an excellent staff that understands and exemplifies customer service. What is biggest advantage of doing business in the Mid-Willamette Valley?: With so many Oregonians going green and simply being more environmentally aware, people in the Willamette Valley really embrace local business. Customers want to have a connection to their food, know where it comes from, who grows it, what farming practices they use. They want to meet us, see where we work. WVFC loves that their customers are so educated and committed to supporting the community. Essential Business Philosophy: Strive to meet and exceed the needs of their customers. В Best Way to Stay Competitive: Their business is vertically integrated so they don’t have all of their eggs in one basket. If the commodity market has a bad year, they can leverage out the retail business to compensate. Also, because they are on the small side for a manufacturing business, they are flexible and quick to move on new projects and ventures that make sense. SEDCOR Enterprise Magazine SEDCOR Construction Alliance to Assist with Mount Angel Community Building Project What is most Challenging in Work: Being very deliberate to maintain controlled growth. WVFC want to be sure they have the infrastructure in place to handle additional business. They are not a Kraft or ConAgra so going National with their products requires a lot of resources for a business their size. Other challenges include the many regulations faced as a food supplier, the cost to keep up with those regulations, global competition, and the increases in health care, energy and tax costs. Best Business Decision: Purchasing LaSuisse, which lead to an entire value-added product line and more recently the Farm Store. Toughest Business Decision: Their toughest Representatives of the Mount Angel Community Foundation and Mount Angel Oktoberfest recently met with the SEDCOR Construction Alliance in Salem. Oktoberfest President John Gooley presented a briefing on the proposed new Mount Angel Community Building and Center. The SEDCOR Construction Alliance members unanimously approved their support of the project. It was announced in early January that the Foundation has selected Rich Duncan Construction, Inc., as the lead contractor who will be donating a substantial amount of services and who has the full support of the SCA to build the community building. It is expected that construction of the Mount Angel Community Building will begin early in 2011. SEDCOR’s Construction Alliance Committee was a major player in the recent “Extreme Makeover” of the Oregon School for the Deaf. Many of these same people will bring their talents, expertise and time to bear on this important project for the people of Mount Angel and the surrounding communities. A major aspect of SEDCOR’s support of the Mount Angel project is to educate and train high school students from Marion and Polk Counties in all aspects of construction. This project will allow the SCA to open up training to school districts and individuals for construction skills which will have a significant impact on future employees for the construction industry. decisions always revolve around ethics and their beliefs. How will this action affect neighbors, employees or customers? It may make business sense, but is it the right thing to do? Their loyalties run so deep that what may be a no brainer at one company, can be a real struggle for them. What trends do you see Happening in your Industry: WVFC is involved in the berry industry at many levels. They can now say that they are also involved in the tourism industry – Agri-tourism. The new Farm Store has helped them bridge the gap to learn more about who their customers really are and helps bring more tourists to the Salem area. Member Company Affiliations: Marion County EarthWise Certified Business, Salem Area Chamber of Commerce, SEDCOR, Travel Salem, NW Food Processors Association, American Frozen Food Institute, and Salem Chamber’s 2010 Agri-Business of the Year. Major Clients: Commodity Sales – Dole, Sara Lee, Bonert’s Slice of Pie, Knouse, and TCBY; Value-Added Sales – Whole Foods, Harry & David, New Seasons, Market of Choice, Haggen, Wizer’s, Zupan’s and Thriftway stores. Also featured locally in Roth’s, EZ Orchards and Aspinwall’s. www.sedcor.com Your success is important to us. That’s why you can trust Express Employment Professionals to provide you with quality staffing and HR solutions. As a 100 Best GREEN Company to work for in Oregon, we care about how our actions impacts your business and our community! • Industrial, Offices Services & Accounting • Temporary, Evaluation to Hire & Direct Hire • HR Solutions & Professional Search Page 29 Resources Portland State Expands Offerings in Salem Area I n 2010, Portland State University opened a new office and student classrooms in downtown Salem at 33 High Street NE. PSU’s shift from its 15-year location on the Chemeketa Community College campus to the historical old town district represented a physical shift to a more convenient location as well as a strategic shift to offering expanded services to Salem-area undergraduate students, career seekers, businesses, governmental agencies and community leaders. Serving Undergraduate Students and Career Seekers Through Portland State’s Extended Campus programs, undergraduate students can complete their degrees through courses held near where they live and made accessible through weekend and evening classes. Bachelor of Arts or Bachelor of Science degrees in Arts &Letters, Social Science, and Liberal Studies are offered. Minors in civic leadership, psychology, sociology, women’s studies, and business can be added to specific degrees. Professional certificates in early childhood education, volunteer engagement, rural social services, and youth work build the skills and credentials for career seekers looking to meet important challenges facing the Salem region. All PSU instructors are University-accredited experts in their field. Serving Businesses, Governmental Agencies, and Community Leaders Through Portland State’s School of Extended Studies’ IT, Lean, and Six Sigma program, new course offerings are being made available in Lean management practices. A new 12-week program in Lean kicks off this winter, working with a cohort of State Office Equipment Tool Kit World Class Products • Ricoh • Lexmark • FP • HP Printer Management • Guaranteed Cartridge Price Protection • Guaranteed Uptime and Response Time Multi-Function Systems Color Printing • Complete Network • Next Generation Digital Compatibility Color Printing • Secure and State-of-the-Art • Proofing and Short Run Color Solutions Mailing Systems Production Printing • Folders and Inserters • Industry’s Fastest Digital • Postage Meters Printing Systems • Offset Quality Salem 503-304-2205 Portland 503-244-4800 www.associatedbusiness.com Page 30 of Oregon employees. Additional programs in IT, Lean, and Six Sigma training can be developed to serve Salem-area manufacturing firms and small businesses. Programs can be tailored to meet company needs and can be brought on-site for customized training in programs offered through PSU’s Professional Development Center, including project management, human resources, and professional writing. Portland State Students Serve Needs of Salem-Area Community Following the University’s motto to “Let Knowledge Serve the City,” Portland State programs and students improve the Salem area’s quality of life, economic vitality, and cultural heritage. Undergraduate students regularly perform Capstone projects, working on larger-scale and community-based needs. For example, the Extended Campus program was recently recognized with an award for contributions to the Marion County Historical Society. Contact the Salem office if you have ideas for community Capstone projects. Collaborating with SEDCOR Members and Economic Development in the Mid-Willamette Valley As part of its expanded programming and new home in downtown Salem, Portland State looks forward to working with SEDCOR members to increase their capacity and to meet professional training needs. (SEDCOR members receive discounts on already competitively priced professional development training programs). Through the School of Extended Studies, we are here to build your skills and competitiveness. Thank you Salem and the Mid-Willamette Valley! For more information on the Extended Campus program, contact Amy Nelson-Green, 503-3154281, psusalem@pdx.edu, www.distancedegree. pdx.edu For more information on Lean training and Information Technology classes, contact Sumit Chandra, 503-725-2305. sumit@pdx.edu, www. pdc.pdx.edu/it, www.pdc.pdx.edu/6sigma For more information on on-site and customized training, contact Vincent Fritzsche, 503-725-5846, vincentf@pdx.edu, www.pdc.pdx.edu/onsite SEDCOR Enterprise Magazine Save Money and Energy With New, Efficient Lighting I nterested in saving on your electric bill? Salem businesses can reduce their electric utility bills with an investment in energy efficient lighting upgrades. Lighting improvements are a great first step in an energy efficiency program because of the long-term cost savings and short payback period. The City of Salem launched a new program for commercial building owners and tenants which provides financing for energy efficient lighting upgrades in existing commercial buildings. The City will use $120,000 of its Energy Efficiency and Conservation Block Grant funding to buy down the interest rate of participating loans to 1 percent. Through the Salem Lighting Loan Pilot, businesses in the Salem Electric and Portland General Electric service territories are eligible to receive: • Incentives to cover up to 50 percent of the project cost • Access to a low-interest loan Get started saving today: 1. Find a lighting contractor to do the project. Salem Electric customers can do the work themselves or use any licensed and bonded contractor. PGE customers must work with an Energy Trust approved trade ally. Visit Energy Trust’s website at www.energytrust.org and click on “Find A Contractor” for a list of approved contractors in your area. 2. Get a proposal. Your contractor will conduct a lighting audit and estimate your project costs and potential energy savings. Your lighting project is eligible if it is in an existing commercial building and will result in a 25 percent (PGE customers) or 30 percent (Salem Electric customers) energy savings The utility incentive will be paid directly to your contractor to reduce the project costs. 3. Finance the project. Very low-interest financing (one percent interest rate) is available to qualifying businesses, for the remaining project costs. Applicants will need to meet West Coast Bank’s underwriting requirements. 4. Install the upgrade. A post-installation inspection will ensure the work was done properly and will produce the desired energy savings. Your lighting contractor will contact your local utility for the final inspection. 5. Save money and energy. To qualify for the incentive, the completed project must pass inspection. Salem Electric will pay contractors for 50 percent of the project cost. Energy Trust will pay up to 50 percent of project cost or $0.17 per annual kilowatt-hour saved, whichever is greatest. Take advantage of this great opportunity to control your operating costs and save energy. To qualify for the financing, lighting projects must be installed and loan application completed by July 31, 2012. Need more information? • West Coast Bank, Denise Holmstrom, 503-399-2955 • PGE, energy.consultation@pgn.com, 1-800-822-1077 • Salem Electric, 503-362-3601, se@salemelectric.com, or visit www.salemelectric.com and select “Important News” • Energy Trust, 1-866-368-7878, www.energytrust.org www.sedcor.com Energy-Saving Answers: Office Equipment A ccording to the American Council for an Energy-Efficient Economy, office equipment accounts for 7 percent of total commercial electric energy use in the United States. The following tips can help ensure your office equipment is not consuming unnecessary power: • Turn off screen savers. While these programs can help avoid screen damage to some monitors, they actually waste power by keeping your computer active. • Configure your computer to sleep mode. ENERGY STARВ® settings are being configured into many computer systems. For ideal savings, set your power management to turn off your monitor after 10 minutes and your hard disk after 20 minutes. • Turn off equipment when not in use. Contrary to popular belief, turning off older computers and printers will not wear them down more quickly. Turning off equipment at night can cut annual energy costs by as much as $40 per computer. • Consider upgrades. If your budget allows, look into newer computer models and flat screen monitors (which consume about 1/3 less energy). • Consider laptops. They tend to use about 25 percent less electricity than most desktop models. For additional money-saving energy advice and information, register or log in to Pacific Power’s Business Solutions Toolkit at www.pacificpower.net/toolkit. Source: Pacif ic Power and Tech Resources Inc. Page 31 Quality Ratings Help Employers Choose a Health Plan Each year when you renew your group health insurance coverage, you look for a plan that will do a great job of improving the health of your employees – and you also look for options that you and your employees can afford. Rate sheets can make it easier to compare plans on cost, but quality can be hard to quantify on your own. In an environment where quality of care can vary widely, how can you be sure that you’ve made the right decision for the health of your employees and their families? Two national not-for-profit organizations are here to help: the National Commission for Quality Assurance (NCQA) and the National Business Coalition on Health. Celebrating our past. Looking to our future. 65 looks good. This year, we at Kaiser Permanente celebrate 65 years of serving the Northwest— from tiny tots to our 65-and-older members. We look forward to many more years of making lives better in the community. Asking whether a plan is accredited with NCQA is one of the best ways to start. Accredited health plans face a rigorous set of more than 60 standards and must report on their performance annually in more than 40 areas in order to earn NCQA’s seal of approval. NCQA also ranks plans annually based on prevention, treatment and customer satisfaction. This year’s top NCQA ranking for group plans in Oregon and Medicare plans in Oregon and Washington was earned by Kaiser Foundation Health Plan of the Northwest. You can also benefit from the perspectives of other employers through eValue8, an independent assessment tool developed by the National Business Coalition on Health. Each year, eValue8 is used to analyze health plan performance against best-practice standards. In addition, eValue8 assesses each plan’s readiness to collaborate with employers in providing high-quality, costeffective care for their employees. Kaiser Foundation Health Plan of the Northwest was the top-rated plan in all seven categories of this year’s eValue8 survey of all major carriers in Oregon—and was selected as the national “best-in-class” plan for pharmaceutical management. В©2010 Kaiser Foundation Health Plan of the Northwest 384KPA-10/9-10 Ask your broker about how to include NCQA and eValue8 quality ratings into your request for information and procurement process. For more information visit www.ncqa.org and www.ncbh.org. e t a D th e h 7 t h e t v 6 a l S pri A Center for Business & Industry Chemeketa Community College Building Integrity and Excellence in the Local Construction Industry 2011 Workshops will include OSHA 10 - Construction and General Certification, Universal Safety, Safety Requirements and Regulations, Health and Ergonomics, and Supervisory Safety Topics. For Information on Safety Fest or available Sponsorships call 503-588-6225. Page 32 SEDCOR Enterprise Magazine Expanding International Market Opportunities The National Export Initiative and the U.S. Commercial Service Allan Christian, U.S. Commercial Service, Portland, OR, U.S. Dept. of Commerce The National Export Initiative W hen ninety-five percent of the world’s consumers lie outside of the U.S., it is vital for U.S. companies to engage in efforts to build sales to these consumers, especially those many small and medium-sized U.S. exporters that account for most of our U.S. manufacturing base, and the growing number of U.S. companies that offer many innovative services in demand in these international markets. When President Obama announced the National Export Initiative (NEI) in January 2010, he made clear his goal to double U.S. exports by 2015, a growth in U.S. exports that would create and support an estimated 2 million jobs in the U.S. The goals of the NEI are: to improve advocacy efforts on behalf of U.S. exporters, to increase access by small and medium-sized U.S. exporters to export financing , reinforcing efforts to remove barriers to trade, enforced trade rules, and increased international promotion of policies leading to strong, sustainable, and balanced economic growth. U.S. Government Exporter Resource - Export.gov The U.S. government web portal at Export.gov, which provides a wide range of international market information and U.S. exporter resources, has been reorganized and enhanced to provide greater resources for both U.S. companies working to grow their exports and/or just beginning to develop export sales. Through Export.gov, the U.S. Commercial Service, the primary export promotion agency of the U.S. government, has developed a series of webinars to provide a range of information and guidance to help pursue opportunities in a variety of export markets. Many of these webinars can be freely viewed on the site under the Training section. Past webinars have explored how to access market opportunities in several industry sectors in growing markets such as Brazil, China, Colombia and Turkey, as well as topics such as export shipping and logistics, and instructing U.S. exporters on the use of NAFTA Certificates of Origin, Workplace Conference offers Safety and Health Solutions for more the developed export markets of Canada and Mexico. Upcoming webinars include “Accessing market opportunities in the Caribbean Region” on Feb. 17, 2011 and Logistics, Info Terms and FTA considerations when Exporting to Mexico on March 17, 2011. For those businesses new to exporting, the website features an ongoing webinar series, Basics of Exporting. Export Strategies Seminars from the U.S. Commercial Service in Portland, OR The U.S. Commercial Service at the U.S. Export Assistance Center in Portland began its “Export Strategies, Tools and Techniques” seminar series in 2005, and continues to conduct several day-long seminars each year at locations throughout Oregon. Having completed seminars in Bend and Portland in the Fall of 2010, the next seminar will be in Salem on Thursday, January 27th. Details on this event can be found at www.buyusa.gov/oregon/local_events.html. The Export Strategies, Tools and Techniques seminar program was established to help Oregon companies develop strategic plans for export market development, to provide them with tools and resources to grow their export business, and current exporters with a forum for discussing special issues and concerns in international trade. The presenters at these seminars provide professional advice on: developing an export plan, export pricing, identifying and selecting international markets and partners, payment options, export finance, export shipping and documentation, and export controls and compliance. Many Oregon companies rely on exporting as a major component of their sales growth. The tools and resources are readily available to help these companies succeed in exporting, and Export.gov is the ideal place to start accessing these resources. For additional exporter assistance, please contact the U.S. Commercial Service in Portland at 503-326-3001 or visit www.buyusa.gov/oregon. March 7-10, 2011 Oregon Convention Center • Portland Injury prevention is a common thread throughout every workplace, especially in these days of tight budgets. Staying current on the latest rules and safety and health concepts is important for any business. The 2011 Oregon Governor’s Occupational Safety and Health (GOSH) Conference, the largest conference of its kind in the Northwest, is one of the best safety training values in the country. Not only can it help fulfill your obligation to provide a safe workplace for your employees, but also turn that obligation into a competitive edge during tough economic times. The conference features more than 140 workshops and sessions that apply to all industries. Some of the topics of interest to small business include Hazard Recognition and Control, Safety Committee Training, Employment Law Update, and what to expect from an OSHA inspection. The conference provides an opportunity to network with other safety and health professionals in a variety of fields. New to the conference this year will be a skills demonstration in the Columbia Forklift Challenge. Visit the Oregon GOSH website at www.oregongosh.com. www.sedcor.com Page 33 Updates from the Small Business Development Center at the Chemeketa Center for Business & Industry Marcia Bagnall Director, Small Business Development Center Chemeketa Center for Business & Industry Business Reinvention H as the economy turned your business model upside down? Does something need to change or you’ll go out of business? Are you restless and know you want something else? Something more, something less? If something isn’t quite right, it’s probably time to reinvent. But what does reinvention mean? The good news is that it doesn’t mean you have to throw the whole thing out and start over from scratch. Reinvention needs to be big enough that it’s transformational, not just a small series of tweaks here and there. Yes, you will be making major changes, and no, you don’t have to do them all at once. If you know your current business practices aren’t working, or you feel lackluster even if they are, trust your instincts and investigate that. The first step in the process is to look at every aspect of your business and ask what needs a makeover. What is it that you really want? What parts of your business are not leading you in that direction? This could be your marketing, your products or services, your employment structure or employees, your size, or anything else that is getting in the way. Where are your biggest headaches coming from? What will give you the results you are looking for? Do some brainstorming and list every idea that might help. Get out of your comfort zone, consider all possibilities no matter how farfetched they may seem. Think big. Then prioritize these areas in terms of what will give you the greatest return for your investment—your time and money. Ask for help from other business owners, your employees, a business coach, or anyone who you think will add value to your conversations and your processes. Next, create a master plan for how and when the changes will happen. Decide what you will start with and when you will move on to the next item on the list. Make sure to include who will be doing what, how much things will cost, and the results you expect when you make the changes. A realistic timeline is important; a rollout that is too fast will shock the system and may backfire. New Online Business Courses Chemeketa Customized Training has introduced new online courses for business and industry. UGotClass offers professionals flexible non-credit training that will boost productivity and impact the bottom line of an organization. These courses are led by expert instructors, offer 24/7 classroom access, interactive discussion areas, and supplemental readings.В В UGotClass courses are sponsored by the Learning Resources Network (LERN). For more information contact Dawn Kerslake at Chemeketa Customized Training: 503-399-5181 or visit www.chemeketa.edu/busprofession/ccbi/ customizedtraining/computer Small Business Management (SBM) Program This nine-month program helps take your business to the next level with increased profits and the right balance between life and work. Then garner support from family and business associates for the new plan. Major changes can get derailed if you don’t have enough energy behind them, so build a supportive team. Change, even desired change, can be uncomfortable, so go easy on yourself and the others involved. It is important to chart your progress as you move forward, so create a series of metrics to do this. Focus on the benefits of the new arrangement (you’ll need to continually focus on this to stay on task). And celebrate milestones when you achieve them. And, if in your investigation you discover that reinvention for you means selling the business, going out of business, or some other track that steers you away from being a business owner, listen to that as well and devise a similar plan for recreating your life. Call 503-399-5088 or visit sbdc.chemeketa.edu. Page 34 “SBM has given me new tools to perform my work.В It has changed how I look at the business and its opportunities.” Larry Moore Westview Products, Inc. • Dallas, OR 503-623-5174 • www.westviewproducts.com For information call 503-399-5088 or visit sbm.chemeketa.edu. SEDCOR Enterprise Magazine Employer Answers Are Your Employees Engaged? Please Say Yes! Michelle Toney, Social Communication Manager Cascade Employers Association W hat exactly are employees thinking and feeling about their workplaces right now? And how does that mean they connect with others around them and perform their job descriptions? Every employer that I have talked with recently wants the answer to that question. There are differences between employers on how employees feel, but some consistent themes are starting to emerge. The difference between what the workplace in 2007 and 2011 hasn’t just experienced a shift. In all reality, it is a giant chasm from what were the trendiest bonuses and compensation packages. What used to be the ticket to fulfilled employees is still on the list as positive benefits, but has given way to much more basic needs. Issues such as stability, fulfillment, recognition, and work-life balance now take center stage. This is reflective of the uncertainty and adjustments that we’ve all had to make. Employees who were going to retire now may not be able to, both men and women are struggling to balance home, family and the workplace. Gallup defines engaged employees as the employees who give 100% to making their organizations thrive. They work well with others and look for ways to improve and make positive changes. According to the Gallup polls, this makes up about 26% of the workplace. The Institute for Employment Studies defines an engagement as, “A positive attitude held by the employees towards the organization and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization. The organization must work to develop engagement, which requires a two way relationship between employer and employee.” Rebuild Engagement Before It’s Too Late. Research shows that inviting employees to share their thoughts and ideas can lead to process improvements, increased morale, better productivity, greater profitability, lower turnover and overall improved organizational performance. Let us help you rebuild engagement before it’s too late. We deliver unsurpassed resources to develop good employers into great employers. 503.585.4320 n cascadeemployers.com www.sedcor.com An Engagement Survey uncovers the places where you’re vulnerable and gives you specific action steps. n Comparisons between engaged and disengaged employees on critical issues n Key factors of engagement in a down economy n Recommendations for effective ways to cultivate employee engagement Partially engaged employees are those who are satisfied with their jobs, but are generally just “putting in the time”. Some may just be there to collect a paycheck, while others might be seen as “retired on the job” but are still showing up. Fully disengaged workers aren’t only affecting themselves with their disconnect in the workplace, but are also having a negative impact on the productivity of others. How widespread is this throughout the workplace? Adecco and TNS had this feedback from target surveys: •40% of employees feel disconnected from their employers •2 of 3 employees don’t identify with employer’s business goals •25% of employees are just showing up to “collect a paycheck” • 54% of employees intend to leave jobs when the recession ends •26% of the U.S. workforce describe themselves as engaged What impact does disengaged workers have on your organization? Productivity and turnover seem to be areas that take a big hit, along with focus and customer service. What can you do to engage employees? Many employers start by asking how their employees would respond to the following statements: 1. I know what is expected of me at work. 2. I have the materials and equipment I need to do my work right. 3. I have the opportunity to do what I do best every day. 4. In the last seven days, I received recognition or praise for doing good work. 5. My supervisor seems to care about me as a person. 6. Someone at work encourages my development. 7. At work, my opinions seem to count. 8. The mission of my organization makes me feel my job is important. 9. My fellow employees are committed to doing quality work. 10.This last year, I have had the opportunities at work to learn and grow. The only way to find out how your employees would rate your organization is to ask. You can then move on to creating and implementing an action plan to build employee engagement and see improvements in productivity, profitability, morale and retention. Page 35 Welcome to our New Members Compass Rose Consulting Inc. brings innovative and professional services to the workplace to inspire and support the human spirit. Art Bobrowitz has been a passionate student of people and their relationship to quality of life and work issues for more than thirty-five years. Art spent over twenty-three years with the Oregon State Police. For nineteen of those years, his primary duties were patrol, training, media relations, and public speaking. His last eight years were spent in management at the Oregon Public Safety Academy at Western Oregon University. Art used his years of management research and experience to launch Compass Rose Consulting Inc., a management and productivity-consulting group. He is the author of Each Human Spirit – the Transformation of the American Workplace and his newest manuscript, The Harmony of Science and Soul: Finding Meaning in the 21st Century Workplace. He is in high demand as a speaker and trainer and consults with a wide variety of corporations and agencies on productivity, customer satisfaction, communication, and other topics. Call Art Bobrowitz at 503-390-6487 or email compassrose@comcast.net. Fulgaro Interiors Inc. Founded in 1992 by Mike & Lisa Fulgaro, the company is a commercial drywall contractor specializing in metal stud framing, drywall and acoustic ceilings. Major clients include Rich Duncan Construction CB|2 architecture, CD Redding and Dalke Construction. Recent projects include Waterplace and SANYO Solar of Oregon LLC. They believe in giving back to the community and have been involved with Habitat for Humanity, the Baxter Hill Community Center and the Oregon School for the Deaf, Extreme Makeover Home Edition Project. Call Mike Fulgaro at 503-364-6768 or email fulgaro.interior@yahoo.com or Rick Perlichek at rapfulgaro@hotmail.com. Page 36 Maps Insurance Services, with more than 75 years of combined industry experience, has a passion for helping individuals and businesses recognize and achieve their visions. Our considerable insurance expertise and perspective, together with our commitment to supporting our local community, make us the perfect match for success-minded organizations of all sizes as well as families who find value in a personalized insurance strategy that protects what they value most. Maps Insurance Services is a local, independent insurance agency with offices located in Salem and Woodburn. We partner with the nation’s leading carriers to provide personal and commercial insurance coverage. We’ll work with you to proactively reduce and manage your exposure to loss, find solutions for special requirements and ensure you have a local agent dedicated to personally answer your policy and claims questions. Contact Richard Davis at 503-779-1850 or visit www.mapsinsurance.com. Withers Lumber Company is a family owned lumber yard specializing in the finest building materials since 1928. Withers Lumber has 4 locations; Woodburn, Brooks, Silverton and just opened, a new yard in Molalla. The Company has been involved locally over the past 33 years with the Marion Polk Home Builders Association. Withers Lumber specializes in small and large projects throughout the Willamette Valley. They have also delivered materials to the coast and Central Oregon, following their customers where needed. “We love projects that require specialty and hard to find building materials” says John Gooley, VP of Sales for Withers Lumber. Call John Gooley at 503-393-3993 or visit www. witherslumber.com. Witt Company is a growing locally owned and operated independent document imaging solutions provider that represents industry leading and award winning products from Kyocera, Riso, Samsung, OKI and other manufacturers to clients in Polk County Itemizer-Observer has been Oregon, Washington, Southern California sharing news with their readership since and Phoenix Arizona.В We are the largest 1875. The Itemizer-Observer is a weekly Kyocera dealer in the 14 western states publication that is mailed to homes every Wednesday and is the news source for Polk and the largest Riso dealer in the United States. We can provide almost anything County and the cities and communities you can use to process, manage, output of Dallas, Monmouth, Independence, and finish documents along with the Falls City, Perrydale, Rickreall and monitoring and control of document West Salem. Coverage includes Polk output devices.В Witt Company has been County government; Dallas, Monmouth, Independence and Falls City governments; doing business in Oregon for over 40 years four schools districts - Dallas, Central, Falls and has many easily recognizable local references.В Witt Company focuses on how City and Perrydale; and other community the latest document imaging technologies activities. The Itemizer-Observer is the save money and reduce labor factors.В All primary source used by local and area of our recommendations include costadvertisers to share their sales message. justifications to help our clients make the During 2010 the Itemizer-Observer was best decisions and are backed by all the awarded First Place in General Excellence services, supplies and products necessary to by the Oregon Newspaper Publishers ensure complete success. Call Rex Parker Association and was also awarded First at 503-681-8557 or visit www.wittPlace in General Excellence for non-dailies company.com. by the Society of Professional Journalists, Oregon/SW Washington. Call 503-6232373 or visit www.polkio.com. SEDCOR Enterprise Magazine News from our Members Central Willamette Community Credit Union is pleased to announce that Justin Roberts has been promoted to the position of Salem Branch Manager.В Justin Justin Roberts previously worked as a Financial Service Consultant at our Waverly Office and prior to that worked in the commercial banking industry.В Justin earned a degree in Business Marketing from Oregon State University. Call 541917-6893 or visit www.centralwu.org.В Dalke Construction Co., Inc. recently completed a project with the Oregon Department of Transportation on an 85,000 sq. ft. tenant improvement at the old Tyco building on Fairview Industrial Drive. The building has been sitting vacant for the most part since it was constructed over eight years ago. It is now a beautiful building inside and out. This location will become the permanent home for several ODOT work groups. Call 503-585-7403 or visit www.dalkeconstruction.com. DePaul Industries, the Northwest’s largest employer of people with disabilities, was ranked as the 7th best non-profit organization to work for in the state in a recent survey of employees conducted by Oregon Business Magazine. There are well over 20,000 non-profits in Oregon and a total of 55,000 individuals completed the survey. The results were particularly gratifying for DePaul Industries, as this was the first time that the company has completed the survey. Their highest scores were in the categories that gauged staff knowledge of the organization’s mission and trust in management, two key indicators of a well-functioning company. In addition, DePaul Industries operates its three businesses – temporary staffing services, security services, food and consumer goods packaging – with this same focus on best practices and customer satisfaction. Call 503-856-9563 or visit www.depaulstaffing.com. Garrett Hemann Robertson, PC has hired two lawyers, Rebekah R. Jacobson and William J. Weidner. Jacobson has been hired to work with the School Law practice group, and Weidner joins the Business and Corporate Law practice group. Rebekah Jacobson provides counseling and litigation services to school districts, ESDs, and community colleges on a range of matters including employment and labor issues. She brings an in-depth knowledge of the state’s school systems having worked as an attorney for the Oregon School Boards Rebekah Jacobson William Weidner Association. William J. Weidner practices business and corporate law with an emphasis in business planning, real estate transactions, securities, estate planning, and tax law. For the third consecutive year, divorce attorney Tammy M. Dentinger, Shareholder, has been named one of Oregon’s top attorneys by Oregon Super Lawyers, published by Law & Politics. Dentinger specializes in divorce and family law focusing on custody, spousal and child support, property division, adoption, and guardianship. For the second year, Ryan P. Hunt, an associate with GHR, was named to the Super Lawyers’ Rising Star listing.В Hunt focuses on litigation of complex construction defect cases. Call 503-581-1501 or visit www.ghrlawyers.com. The 45th Grill, located inside the Keizer Renaissance Inn & Conference Center which features Certified Angus Beef and an array of Oregon wines is open 7 days a week. The recently hired chef, Bryan Bailey, has created a new menu with an array of delictible entrees, featuring locally grown products. The 45th Grill which opens at 4:00 pm features Happy Hour Specials and a daily dinner special. Call 503-390-4733 or visit www. keizerrenaissanceinn.com/45th.html The Grand Hotel in Salem is the perfect choice for savvy business and leisure travelers. Our hotel provides each guest a refreshing experience and exceptional service. The Grand Hotel in Salem 201 Liberty Street SE c Downtown Salem 503-540-7800 grandhotelsalem.com www.sedcor.com Page 37 News from our Members (continued) Lile North American, a certified womanowned moving and storage company in Salem, Oregon announced that Bill Jackson recently joined them as Branch Manager. Bill Jackson Bill manages all branch operations including supervising Sales staff, Dispatch Operations and Customer Accounts. He brings over 35В years experience in the transportation industry to Lile’s team. His experience includes being a Class A Driver, and a rare opportunity as an equine flight attendant for transporting race horses across the United States. He later became an Owner/Operator driving for NAVL’s New Product fleet, Consumer and Commercial Sales, High Value Product Driver, Account Manager, Operations Manager. Call 503-393-0110 or visit www.393-lile.net. MaPS Credit Union was awarded a Crystal Apple Award from the Salem Keizer Education Foundation for its three in-school branches in the district. This is the first time a business has received this prestigious education award. The Crystal Apple Awards are a joint project of the Salem Area Chamber of Commerce, Keizer Chamber of Commerce, Salem- Keizer Public Schools, and Salem-Keizer Education Foundation. MaPS is proud of the work of our education branches and the dedication of the students and teachers who staff the branches every day,” said Jill Nowacki, VP of Development for the credit union” MaPS’ student branches are designed to function as miniature versions of the full-service branches. The Viking Branch is at North Salem High School, the Royal Scots Branch at McKay High School and the Titan Branch is located at West Salem High School. They are part of the business curriculum of each school. The high school branches are but one part of the credit union’s commitment to education. Call 503-5880181 or visit www.mapscu.com. ROGER MERULLI, Broker, CRS, GRI BONNIE MERULLI, Broker, CRS, GRI Call for details on Cambridge View New Homes in Salem’s Most Prestigious Neighborhood Relocating • 1031 Exchange Direct: 503-931-2209 Cell: 503-510-2582 Office: 503-371-3013 Fax: 503-364-1453 Email: merulli@prurep.com www.rogerandbonnie.com Certified Residential Specialists First Choice Class A Space Prime Location in the Heart of Downtown A full-service seven story office tower and retail plaza located in the heart of downtown Salem. • Retail plaza offers shopping, indoor and outdoor dining, and a park-like setting • Outstanding views of downtown Salem and surrounding areas. • Shopping, dining, banking and parking facilities are all within walking distance. For space availability check our website at www.equitablecenter.com 503-399-1191 530 Center Street NE • Salem, OR 97301 At the corner of High & Center Page 38 Nicole Gyllenskog Porter Loud Steve Sharp Moss Adams LLP announced the promotion of Steve Sharpe, CPA , Nicole Gyllenskog and Porter Loud. Steve Sharpe, CPA, was recently promoted from a senior accountant to a manager. Steve has over four years of experience in public accounting and graduated from the Oregon State University. Nicole Gyllenskog was promoted from staff accountant to senior accountant. She graduated with a Masters Degree from Utah State University and has been in public accounting with Moss Adams for over two years. Porter Loud was also promoted from staff accountant to senior accountant. He graduated from the University of Oregon, and has been with Moss Adams for two years. They also announced the admission of Pamela Rhee Elling to the partnership in the Eugene office. Ms. Elling specializes in tax services to closely held businesses and their owners, particularly in the forest products industry, manufacturing and distribution. Pam also assists closely held companies with succession and business financial planning services. Moss Adams LLP is the 11th largest accounting and consulting firm in the U.S. and the largest firm headquartered in the west. Visit www.mossadams.com.В В SEDCOR Enterprise Magazine The Mt. Angel Community Foundation announced that they have received a $200,000 grant from the Meyer Memorial Trust toward construction of the new Mount Angel Community Building. Dave Kohler, chairman of the Foundation’s Fundraising Committee, said “The Community Foundation is very grateful to the Meyer Memorial Trust for sharing our vision of how this new Community Building will benefit Mount Angel and the surrounding communities.” With this grant, the Foundation has raised approximately $1.4 million towards the estimated $2 million project. Major donations have been received from organizations including The Slayden Community Fund, The Ford Family Foundation, and Mount Angel Oktoberfest, and from local community groups and individuals. When completed, the new Mount building will feature Bavarian-style design and improved facilities to host a wider variety of yearround community events, including Oktoberfest. Call 503-845-6835 or visit www.mtangelcommfnd.org. OSU Federal, Your Community Credit Union announced that Sharon Eikleberry has joined as a senior loan officer in the member business services department. She will be located Sharon Eikleberry at the credit union’s main branch at 1980 NW 9th Street in Corvallis. Eikleberry brings 37 years of local financial institution experience to OSU Federal. She comes to the credit union from her vice president/commercial loan officer position at Umpqua Bank, which she started in 2001. Previous to that, she worked for 15 years for Citizens Bank as a vice president with branch management and consumer and commercial lending duties. Eikleberry’s community involvement through her years locally includes past president of the Philomath Area Chamber of Commerce, board membership with Benton Habitat for Humanity and volunteer work with the United Way. Call 541-714-4286 or visit www. osufederal.com. LEED Silver and State Energy Efficient Design requirements. The facility will be located at 12835 Westview Drive in Dallas. Rogue “World’s Best Lager” is now on draft. The award winning Chatoe Rogue Dirtoir Black Lager already comes in 22 oz. bottles, but starting in January, Dirtoir Black Lager and the rest of the Chatoe Rogue line will be served on draft for the first time nationwide. Who says it’s the best? The judges at the World Beer Awards say so, giving Dirtoir Black Lager the title of, “World’s Best Lager” for 2010. It also won a Gold Medal at the 2010 World Beer Championships. Brewmaster John Maier describes it as, “Full bodied, deftly balanced … with smooth bitterness and lingering finish.” For info on Chatoe Rogue releases, Tasting Room hours, Hopyard tours, or the Hop вЂ�n Bed call 503-241-3800 or visit www.rogue.com. Polk County held a ground breaking ceremony for the Polk County Readiness Center, future home of the 162 Engineer Company. The facility will house the 162 Engineer Company (122 Soldiers) of the 1249 Engineer Battalion stationed in Salem. The 39,800 sq. ft. building will replace a 1911 facility facility of 18,206 square feet which was condemned in 2007 due to severe structural failure. Th facility will serve as a community resource with flexible rental space to accommodate events. The facility will be designed to facilitate training and operations, reduce maintenance costs and have an aesthetic design compatible with the surrounding countryside. The building will meet Saalfeld Griggs PC announced that Freeman Green has joined as an associate attorney. A member of the firm’s Estate Planning Group, his practice focuses on estate planning, protective Freeman Green proceedings, and probate and trust administration. Green joins our firm with experience in estate planning. Green graduated fromВ Brigham Young University, and received his law degree from the University of Iowa College of Law. He is licensed to practice in Oregon and California.В Call 503-3991070 or visit www.sglaw.com. пЂЃпЂ‚пЂѓпЂ„пЂ…пЂ†пЂЃпЂ‡пЂ€пЂ‰пЂѓпЂЉпЂ‡пЂѓпЂ€пЂ‹пЂ‚пЂѓпЂѓпЂЉпЂ‡пЂ€пЂЊпЂ‰пЂ„пЂЌпЂ‡пЂЋпЂ„пЂѓпЂ„пЂЏпЂђпЂ€пЂ‰пЂ„пЂ‡пЂ‹пЂ€пЂ…пЂЏпЂ‚пЂ‰пЂЉпЂ‡пЂ‡ пЂѓпЂ„пЂЋпЂ‡пЂ‘пЂЃпЂ‡пЂЃпЂ‚пЂ’пЂ„пЂ‡пЂЉпЂ€пЂ‘пЂ‡пЂ‘пЂЏпЂ‡пЂЋпЂ€пЂ‡пЂ“пЂ”пЂ•пЂ‡пЂ€пЂ‰пЂ‡пЂЉпЂ€пЂ‘пЂ–пЂ‡пЂ‚пЂ‰пЂ‰пЂ‘пЂ‚пЂѓпЂ‡пЂЋпЂ„пЂѓпЂ„пЂЏпЂђпЂ€пЂ‰пЂ„пЂ‡пЂ‹пЂ€пЂЃпЂЋпЂЃпЂ‡ пЂЃпЂ‚пЂѓпЂѓпЂ„пЂ…пЂЃпЂ†пЂ‡пЂ€пЂ‰пЂЉпЂ„пЂ€пЂ„пЂ‹пЂЊпЂ‚пЂЌпЂ„пЂ‰пЂЋпЂ„пЂ…пЂЏпЂ†пЂЃпЂ„пЂЋпЂ‰ BUSINESS LINE SERVICE LONG DISTANCE SERVICE INTERNET SERVICE www.sedcor.com пЂђпЂ‘пЂ’пЂ“пЂђпЂ”пЂђпЂ“пЂ•пЂ‘пЂ•пЂ‘пЂ‰ пЂ…пЂ„пЂЋпЂ†пЂҐпЂ„пЂЌпЂЉпЂ†пЂ‡пЂ€пЂ‰пЂѓпЂ¦пЂ€пЂЉпЂ†пЂ‰пЂЉпЂ„пЂЌпЂ‡пЂЌпЂЉпЂ‰пЂЋпЂ„пЂ…пЂЏпЂ†пЂЃпЂ„пЂЋпЂ‰ пЂЃпЂЃпЂЃпЂЃпЂЃпЂЃпЂЃ пЂ–пЂ–пЂ–пЂ—пЂ�пЂ™пЂљпЂ›пЂњпЂќпЂћпЂџпЂ пЂљпЂЎпЂЎпЂ›пЂўпЂћпЂ пЂЈпЂ¤пЂћпЂљпЂўпЂќпЂ—пЂ пЂљпЂЎпЂ‰ TELEPHONE SERVICE INTERNET SERVICE TELEVISION SERVICE Page 39 News from our Members (continued) Salem Hospital has received Level II Trauma Center accreditation from the Oregon Department of Human Services. This designation will allow more of the Mid-Willamette Valley’s seriously injured patients to receive treatment closer to home at Salem Hospital. Previously as a Level III Trauma Center more seriously injured patients were transported to Portland for treatment. The changes Salem Hospital made include adding a trauma services department with dedicated trauma surgeons that specialize in the care of severely injured patients; increasing operating room efficiency; increasing capacity of emergency services, intensive care, neurotrauma care and imaging services, and increasing availability of blood products. Salem Hospital has the busiest emergency department in Oregon, with 93,350 emergency visits last year. As a regional referral center, the hospital cares for patients not only from Salem and Keizer, but also from smaller communities such as Lincoln City, McMinnville, Woodburn and Detroit. Call 503-561-5664 or visit www. salemhealth.org. Salem Conference Center solar panels are scheduled to begin generating power as early as March 1, 2011.В The Salem City Council authorized InSpec, an Oregon firm, to design, install, and maintain solar panels. InSpec will retain ownership of the solar panels which are set to generate 99 kWh for the Conference Center at a net savings over the term of the agreement of at least $27,000. Neither the City of Salem Urban Renewal Agency, owner of the Conference Center facility, or the Salem Group LLC, operator of the Conference Center, has any financial obligations for the project.В Construction activities will began at the end of 2010.В The solar panels will be installed with minimal visual impact to the adjacent hotel property and streets. This project is made possible as a result of the Oregon Legislature’s “feed-in tariff ” program, established to encourage the development of solar energy projects in Oregon by requiring participating utilities to buy solar electricity at a premium price from customers.В Portland General Electric’s (PGE) Solar Payment Option makes those installing solar arrays eligible to receive payments for the electric power the solar power system generates.В A contract between the customer and PGE sets the price over 15 years to help customers cover the costs of purchasing and installing the system. Visit www. salemconferencecenter.org. Salem Electric has named Terry M. Kelly to the newly-created Assistant General Manager position. Kelly was hired in 1983 as an Energy Analyst; was promoted to Conservation Supervisor in September 1985, and to his current position of Member Services Manager in January 1997. As Assistant General Manager, Kelly will assist in planning, developing, coordinating, and implementing the policies established by Salem Electric’s Board of Directors and continue to direct our Member Services Department. Terry M. Kelly Over the past 27 years, Terry has served on multiple industry and community boards and organizations, some of which include: The West Salem Business Association, Travel Salem, various Salem-Keizer School District committees, SEDCOR, Polk County Sanction Court Member, YMCA, West Salem High School Education Foundation, West Salem Redevelopment Advisory Board, and Salem Downtown Development Advisory Board - just to name a few. In 2003, Terry received the Vern Miller Key Citizen Award from the Mayor and City Council in recognition of his contribution of service to the citizens of Salem. In 2007, he received the Northwest Public Power Association’s Lacy Peoples Award and in 2009, he was awarded the first ever Oregon Rural Electric Cooperative Association’s Electrification Award. Both industry awards recognized Terry’s commitment to the electric cooperative industry, and his continued efforts striving to educate Salem Electric members and the Salem community about the benefits of belonging to an electric cooperative, the importance of energy efficiency and good community City of Salem Environmental Action Plan 2010 Annual Report Striving to . . . Conserve Resources Reduce Waste and Prevent Pollution in City Operations Report available online at www.cityofsalem.net Click on Salem Sustainability This message is brought to you by the Salem Public Works Department - 503-588-6211. Page 40 SEDCOR Enterprise Magazine relations. Salem Electric is a consumer-owned electric distribution cooperative serving approximately 18,000 members in parts of Keizer, West Salem, Downtown Salem, and the Northgate area. It is governed by a seven-member Board of Directors elected by and from the consumer/members of Salem Electric. Call 503-362-3601 or visit www. salemelectric.com. and promoting a culture of wellness. Silverton Hospital Network was one of only nine companies (and the only hospital network) in Oregon to receive the award. The Network was also honored as being one of 16 recipients nation wide ofAHA’s Worksite Innovation Award for creative programming. This recognition was received for offering Salem-Keizer Volcanoes the WellspringHeart program as an had seven former Volcano employee health benefit. Press Ganey players help lead the San Associates has named Silverton Francisco Giants to Hospital a Summit Award Winner the 2010 World Series for the second consecutive year. Championship – Tim The Summit Award recognizes top Lincecum (вЂ�06), Sergio Romo (вЂ�05), Jonathan performing facilities that sustain the Sanchez (вЂ�04), Travis Ishikawa (вЂ�02-’03), Pablo highest level of customer satisfaction Sandoval (вЂ�05), Nate Schierholtz (вЂ�03) and for three or more consecutive years. Buster Posey (вЂ�08).В Former Volcanoes Manager The Press Ganey Summit Award is Steve Decker was called up from Triple-A the health care satisfaction industry’s Fresno, and coached with the Giants during most coveted symbol of achievement their post season run to the Championship. bestowed annually, and Silverton Interestingly, the Giants’ opponent in the Hospital is just one of 22 hospitals World Series, the Texas Rangers, also have an in the nation, and the only one in affiliate in the Northwest League who play the Pacific Northwest, to receive this at Volcanoes Stadium every summer - The prestigious honor. Call 971-983-5229 Spokane Indians. Call 503-428-5246 or visit or visit www.silvhosp.org. www.volcanoesbaseball.com. Travel Salem Frank Lord, MD, Elizabeth Connor, RYT, and Sarah Fronza, MS, RD, of WellspringHeart and William Winter, President of Silverton Hospital Network were presented with awards by the American Heart Association. Silverton Hospital Network has been recognized by two of our nation’s healthcare leaders: The American Heart Association and Press Ganey Associates. The American Heart Association (AHA) named the network a Start! Fit-Friendly Company. The AHA, concerned about the health risks associated with an inactive lifestyle, recognizes employers across the nation who champion the health of their employees and work to create a culture of physical activity and health in the workplace. Silverton Hospital Network received Gold-level recognition for offering its employees physical activity support, healthy eating options at work, www.sedcor.com is pleased to announce Jenie Skoy as the Association’s new PR Manager. Jenie has a wealth Jenie Skoy of experience as a former magazine editor, newspaper reporter and freelance food and travel writer. Jen grew up in Idaho and worked for more than a dozen years as a professional writer based in Salt Lake City, Utah. Jenie holds a degree from Utah State University in English literature with a minor in print journalism. She’s written for publications such as Sunset, USA Today, Fodor’s travel guides, Dining Out , Utah Style and Design and many others. Jenie has also worked as a freelance PR writer, writing for clients as diverse as Microsoft and Beehive Cheese Company. Jenie claims that her true gift as Travel Salem’s public relations manager is her tenacity at promoting Salem and Marion and Polk counties’ rich destination attractions and activities to local and national media. Call 503-581-4325 or visit www. travelsalem.com. Wells Fargo has donated $35,000 and 489 volunteer hours to Mid-Willamette Valley Habitat for Humanity in Salem. With Wells Fargo’s support, the nonprofit group is building two affordable homes in south Salem for low-to-moderate-income residents. “Wells Fargo is one of the strongest corporate supporters of Habitat for Humanity, both in this region and across the nation,” said Don Pearson, Wells Fargo’s regional president for Oregon and southwest Washington. “The funds we donated in this region were among the $58 million that Wells Fargo has given to local Habitat for Humanity affiliates since 1993.” Visit www.wellsfargo.com. Oregon Bancorp Inc., parent company of Willamette Valley Bank reported strong third quarter results. Neil D. Grossnicklaus, President and CEO stated, “We are pleased to see improvement in our earnings in an economy that has not yet found its footing.” Lisa Schrunk, Executive Vice President and Chief Lending Officer said, “Commercial loan demand remains low as the economy continues to struggle but we are hopeful that improvement is in the near future”. Willamette Valley Bank maintains a fully funded loan-loss reserve at 1.94% of total loans and has experienced improving loan quality in the quarter. Willamette Valley Bank opened a branch in Silverton. The bank has been serving the Silverton community since August of 2007, and has joined its Home Loan Center and full service bank branch into one convenient location at 701A McClaine Street. They have assembled a team of experienced, professional bankers: Julie Bersin, Relationship Manager and Senior Loan Consultant; Angela Adcock, Branch Operations Manager; Linda Dahl, Senior Client Services Specialist; Dawn Veden, Client Services Specialist and Dan Satern, Senior Loan Consultant. Call 503-485-2222 or visit www. willamettevalleybank.com. Page 41 ADVERTISER INDEX A thank you to all our advertisers for your support. For advertising information, call Susan Appleby at 503-584-7303 or email sappleby@sedcor.com Advanced Energy Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Group Six Communications . . . . . . . . . . . . . . . . . . . . . . . . . 39 Associated Business Systems . . . . . . . . . . . . . . . . . . . . . . . . 30 Johnson Glaze & Co., PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Bank of the Cascades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Kaiser Permanente . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Cascade Employers Association . . . . . . . . . . . . . . . . . . . . . . 35 LCG Pence Construction, LLC . . . . . . . . . . . . . . . . . . . . . . . . 18 City of Salem, Public Works Department . . . . . . . . . . . . . . 40 Nathan Levin Co./Advanced Energy Systems . . . . . . . . . . . 25 Climax Portable Machine Tools, Inc. . . . . . . . . . . . . . . . . . . . 6 Oregon Manufacturing Extension Partnership (OMEP) . . 17 Creative Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Prudential Real Estate Professionals, Residential Services, Roger and Bonnie Merulli . . . . . 38 Crowell Ing, LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Custom Building Improvements Inc. . . . . . . . . . . . . . . . . . .29 Dalke Construction Company, Inc. . . . . . . . . . . . . . . . . . . . . . 2 DePaul Staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Eagle Web Press . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Equitable Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Express Employment Professionals . . . . . . . . . . . . . . . . . . . 29 Rich Duncan Construction, Inc. . . . . . . . . . . . . . . . . . . . . . . 14 Safety Fest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Select Impressions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Sperry Van Ness Commercial Advisors, LLC . . . . . . . . . . . . 15 The Grand Hotel in Salem . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Turner Construction Company . . . . . . . . . . . . . . . . . . . . . . . 26 Fidelity National Title . . . . . . . . . . . . . . . . (Inside Back Cover) Page 42 SEDCOR Enterprise Magazine PHOTO BY RON COOPER Confidence FIDELITY NATIONAL TITLE “The Closing Company” Proud to sponsor the SEDCOR Honors Lunch. Congratulations to the honorees! Theodore K. Urton Kelli Terjeson Ginger Stockenberg Tifany White Salem Downtown 503-585-7219 Robbie Sue Erion Jessica Mary Kimber Barnes Shirley K. Gilbert Lucy Zandol Cinda Brundidge KimberLee Chasteen Deone Wilson Cindy Morse Teresa Doerfler Joan E. Cuff Brad Falcon = Salem, 20th St. SE 503-370-9119 Albany = 541-924-0767 = Corvallis 541-754-7131 email us at: customerservicesalem@fnf.com www.sedcor.com Page 43 Welcome to Our New Members and Thanks To Our Members Who Renewed September 2010 - November 2010 Welcome New Members: Compass Rose Consulting, Inc. Fulgaro Interior, Inc. Itemizer Observer MaPs Insurance Services, LLC State Representative, Kevin Cameron Withers Lumber Company Witt Company Thanks Renewing Members and Year Joined: AccurAccounts, Inc. (2009) Advantage Precast, Inc. (2004) Associated Properties, Inc. (2009) Atkinson Graduate School of Management (1993) Blue Diamond Growers - Oregon Hazelnut Division (2003) Carlson Veit Architects, P.C. (1994) Carpenters Local #1065 (2000) Cascade Employers Association (1997) CD Redding Construction, Inc. (1996) CFP, Inc. (2009) Coldwell Banker Mt. West Real Estate Susie Benson (2002) Davidson’s Masonry, Inc. (2003) Dicke Safety Products (2004) DJ Testing (2003) Employment Trends (1998) Express Employment Professionals (1997) Fetherston Edmonds, LLP (2009) Fitness Together (2008) G.K. Machine, Inc. (2005) Godwin Pumps of America, Inc. (2009) Golden Rule Remodeling & Architecture, Inc. (2004) Grove, Mueller & Swank, P.C.(2008) Harold’s Quality Auto Repair, Inc. (2009) High Impact Technology, LLC (2008) Huggins Insurance Services, Inc. (1999) Ifloortape.com (2009) Job Growers Incorporated (2001) KAR-GOR, Inc. (2000) Kelly Services (1992) KeyBank Commercial Banking (1991) LCG Pence Construction, LLC (1983) Marion Polk Food Share, Inc. (2006) Oregon Ballistic Laboratories, LLC (2009) Oregon Manufactured Housing Association (1997) Oregon Travel Information Council (2009) Pacific Power (1990) Paulson Investment Company, Inc. (1999) Pikes Northwest, LLC (2009) Prudential Real Estate Professionals, Roger and Bonnie Merulli (2000) RainSweet, Inc. (2003) Residence Inn By Marriott (2001) Rural/Metro Ambulance (2008) Saif Corporation (2006) Salem Trophy (2000) SERVPRO of Salem West, Lincoln & Polk Counties (2009) Shred-it USA, Inc. (2009) Silverton Hospital Network (2004) Steffen Systems, Inc. (1999) Studio 3 Architecture, Inc. (2004) Teresa M Lulay Insurance Agency, Inc. (2009) Promoting Pacific Power’s Blue Sky renewable energy program. Marquis Spa Environmentsв„ў accessory line. Layton Manufacturing Food Processing Equipment. Ticor Title (1983) T-Mobile, USA (1999) Valley Rolling Corporation (2004) Wells Fargo (2004) Western Oregon University (2002) Wildwood, Inc. (1996) Willamette Graystone, Inc. (1999) Willamette Valley Vineyards (1992) Yamasa Corporation USA (1993) YES GRAPHICS Printing Co., Inc. (2009) 503-588-6225 626 High Street NE, Suite 200 • Salem, OR 97301 www.sedcor.com
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