30. listopada 2011. – 24. oujka 2012. 30 October 2011 – 24 March 2012 1 INFORMACIJE INFORMATION Kontakt centar / Contact Center 062 500 505 (za pozive iz Hrvatske) contact@croatiaairlines.hr fax (+385-1) 61 60 250 pon-pet / Mon-Fri 08:00 – 20:00 sub, ned, praznik / Sat, Sun, Holiday 09:00 – 18:00 Ako ste u inozemstvu, moete zvati na broj +385 1 6676 555 te kontaktirati lokalnu poslovnicu Croatia Airlinesa ili prodajnog zastupnika. When abroad, you can phone +385 1 6676 555, contact Croatia Airlines’ local offices or sales agents. www.croatiaairlines.com ADRESE DIREKCIJA I MARKETING Head Office and Marketing ADDRESSES 10010 Zagreb, Buzin, Bani 75b, tel. (+385-1) 61-60-002, fax (+385-1) 61-60-152 E-mail: marketing@croatiaairlines.hr SLUBA PUTNIÈKE PRODAJE 10000 Zagreb, Berislaviæeva 1, Passenger Sales Office fax (+385-1) 616-02-70 E-mail: sales@croatiaairlines.hr Odjel internet prodaje/Internet Sales Dept. flyonline@croatiaairlines.hr SLUBA ZA KORISNIKE Customer relations 10010 Zagreb, Buzin, Bani 75b, fax (+385-1) 616-01-52, E-mail: customer.rel@croatiaairlines.hr ROBNA PRODAJA Cargo Sales tel. (+385-1) 61-64-572, 61-64-573, fax (+385-1) 61-64-575, E-mail: cargo@croatiaairlines.hr POSLOVNICE OFFICES AMSTERDAM 1118 BH Luchthaven / Airport SCHIPHOL, Schiphol Boulevard 207, WTC Tower B, Level 4, tel. (+31-20) 316-4280, fax (+31-20) 316-4281, amsto@croatiaairlines.hr BRUSSELS 1930 Zaventem / Brussels Airport – Box 31, tel. (+32-2) 753-5132, fax (+32-2) 753-5130, bruap@croatiaairlines.hr DUBROVNIK 20213 Èilipi, Zraèna luka / Airport Dubrovnik, tel. (+385-20) 773-232, fax (+385-20) 772 240, dbvap@croatiaairlines.hr FRANKFURT 60313 Frankfurt, Schillerstrasse 42-44, tel. (+49-69) 92-00-520, fax (+49-69) 92-00-52-51, frato@croatiaairlines.hr LONDON W6 9ER London, 2 The Lanchesters, 162-164 Fulham Palace Road, tel. (+44-20) 8563 0022, 0844 371 0310 (UK only), fax (+44-20) 8563 2615 Airport Heathrow, Terminal 1, Zone K, tel. (+44-20) 8745 4683, fax (+44-20) 8754 7377, lonto@croatiaairlines.hr MUNICH 85356 München Flughafen / Airport, Terminal 2, Verwaltungsgebäude Nord, Büro 4.1322, tel. (+49-89) 975-92-730, fax (+49-89) 975-92-736, mucap@croatiaairlines.hr PARIS 95731 ROISSY CDG CEDEX, Roissypôle Le Dôme, Rue de la Haye, BP18913 Tremblay en France, tel. (+33-1) 48 16 40 00, fax (+33-1) 48 16 55 11, parto@croatiaairlines.hr PULA Zraèna luka / Airport Pula, Valtursko polje 210, 52100 Linjan, tel. (+385-52) 218-909, 218-943, fax (+385-52) 211-998, puyap@croatiaairlines.hr RIJEKA RIJEKA 51000 Rijeka, Jelaèiæev trg br. 5, tel. (+385-51) 330-207, 336-757, fax (+385-51) 335-931, rjkto@croatiaairlines.hr ROME 00054 Fiumicino, Aeroporto / Airport Leonardo da Vinci, Torre Uffici 2, room 518, tel. (+39 06) 5421 0021, fax (+39 06) 5923 792, romto@croatiaairlines.hr SARAJEVO 71000 Sarajevo, Zraèna luka / Airport tel. (+387-33) 789-600, fax (+387-33) 789-602, sjjto@croatiaairlines.hr SKOPJE 1000 Skopje, Ul. Dame Gruev 3, tel. (+389-2) 3115-858, 3296-967, 3296-969, fax (+389-2) 3114-203, skpto@croatiaairlines.hr Zraèna luka / Airport, tel. (+389-2) 3148-390, fax (+389-2) 2520-921 SPLIT 21000 Split, Obala Hrv. nar. preporoda 9, tel. (+385-21) 362-997, 362-055 (komercijala), fax (+385-21) 362-567, sputo@croatiaairlines.hr Zraèna luka / Airport tel. (+385-21) 203-305, 895-298, fax (+385-21) 203-125, spuap@croatiaairlines.hr VIENNA / BEÈ Objekt/ Building 645, Room 115-116, A-1300 Wien Flughafen, tel. (+43-1) 7007 359-62, fax (+43-1) 7007 359-63, vieap@croatiaairlines.hr ZADAR 23000 Zadar, Zraèna luka / Airport Zadar, tel. (+385-23) 250-101, fax (+385-23) 250-109, zadap@croatiaairlines.hr ZAGREB 10000 Zagreb, Zrinjevac 17, tel. (+385-1) 481-96-33, fax (+385-1) 481-96-32, posl.zrinjevac@croatiaairlines.hr Zraèna luka / Airport Pleso, tel. (+385-1) 61-64-581, fax (+385-1) 61-64-585 ZURICH 8001 Zürich, Limmatquai 138, tel. (+41-44) 261-08-40, fax (+41-44) 261-08-83, zrhto@croatiaairlines.hr U zemljama u kojima Croatia Airlines nema svoju poslovnicu, molimo kontaktirajte prodajne zastupnike objavljene na str. 50 i 51. In countries where Croatia Airlines does not have an office, please contact our agents published on pages 50 and 51. Kalendar / Calendar 2011/2012 LISTOPAD / OCT 1 2 3 4 5 6 7 Pon / Mon Ut / Tue Sri / Wed Èet / Thu Pet / Fri Sub / Sat Ned / Sun 1 2 3 4 5 6 7 Pon / Mon Ut / Tue Sri / Wed Èet / Thu Pet / Fri Sub / Sat Ned / Sun 1 2 3 4 5 6 7 Pon / Mon Ut / Tue Sri / Wed Èet / Thu Pet / Fri Sub / Sat Ned / Sun 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 31 25 26 27 28 29 30 STUDENI / NOV 1 2 3 4 5 6 SIJEÈANJ / JAN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 30 24 31 25 26 27 28 29 TRAVANJ / APR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 30 24 25 26 27 28 29 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 28 22 29 23 30 24 25 26 27 PROSINAC / DEC 1 2 3 4 VELJAÈA / FEB 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 27 21 28 22 29 23 24 25 26 SVIBANJ / MAY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 OUJAK / MAR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 LIPANJ / JUN 4 5 6 7 1 8 2 9 3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 SADRAJ Suradnje / Co-operations FlyOnLine Web check-in Novosti / News Objašnjenje znakova / Explanations of signs Red letenja / Timetable Zemljovid odredišta / Map of destinations Flota / Fleet Vama na usluzi / At your service Miles & More English – Croatian Short Phrase Dictionary Prodajni zastupnici / Sales representatives Zraène luke / Airports Adrese / Addresses CONTENTS 2 4 6 7 8 9 28 33 34 43 48 50 56 pogledajte unutar korica see inside cover Ovo prvo izdanje reda letenja “ZIMA 2011/12” sadri stanje podataka na dan 1. listopada 2011. Zadravamo pravo izmjene reda letenja bez prethodne obavijesti. Preporuèujemo putnicima da sve odlazne i povratne rezervacije provjere u najblioj poslovnici Croatia Airlinesa, na telefon 062 500 505 (za pozive iz Hrvatske) ili +385 1 66 76 555 (za pozive iz inozemstva), ili u lokalnoj putnièkoj agenciji. This first edition of Timetable “WINTER 2011/12” presents schedule data available on 1st October 2011. We retain the right to make changes to the flight timetable without prior notice. Therefore we recommend that passengers check all their departure and return reservations by phoning at +385 1 66 76 555, in the nearest Croatia Airlines’ sales office or in a local travel agency. Izdavaè / Publisher: CROATIA AIRLINES, Zagreb, Buzin, Bani 75b Sastavila Sluba upravljanja i distribucije reda letenja i Sluba promotivnih aktivnosti Prepared by Schedule Planning and Distribution Department and Promotion Dept Distribuciju reda letenja obavlja / Distributed by: Sektor marketinga / Marketing Dept. – Sluba promotivnih aktivnosti / Promotion Dept. Zagreb, Buzin, Bani 75b, tel. (+385-1) 616-00-09, fax (+385-1) 616-01-52 i / and: Sektor putnièke prodaje / Passengers Sales Dept., Berislaviæeva 1, fax (+385-1) 616-02-70, e-mail: sales@croatiaairlines.hr Dizajn / Design: Ivana Ivankoviæ-Prliæ, Tisak / Printed in Croatia by Narodne novine d.d. Vaša putnièka agencija / Your travel agency 1 SURADNJE CO-OPERATIONS Lufthansa Suradnja Croatia Airlinesa i Lufthanse putnicima omoguæuje niz pogodnosti prilikom putovanja. Kvalitetna veza prema Njemaèkoj omoguæuje letove iz Zagreba, Splita i Dubrovnika za Frankfurt i München, odnosno iz Zagreba za Berlin, Düsseldorf i Hamburg preko Münchena i Frankfurta. Ukupno svakog dana iz Hrvatske prema Njemaèkoj, u suradnji s Lufthansom, ima deset letova i isto toliko prema Hrvatskoj. Putnicima, osobito poslovnima, to otvara mnoge moguænosti. Red letenja tako je prilagoðen da jutarnji i popodnevni letovi iz Zagreba omoguæuju ukljuèivanje u gotovo sve valove u frankfurtskoj i münchenskoj zraènoj luci prema odredištima u cijelom svijetu. Veæ prilikom prijave za let zapazit æete da se za let moete prijaviti u zajednièkom prostoru Croatia Airlinesa i Lufthanse te ostalih èlanica grupe Star Alliance, gdje se odmah moete prijaviti za sve letove do vašeg krajnjeg odredišta. Co-operation between Croatia Airlines and Lufthansa has brought numerous privileges and advantages to their passengers. The excellent connection to Germany consists of flights from Zagreb, Split and Dubrovnik to Frankfurt and Munich, as well as from Zagreb to Berlin, Düsseldorf and Hamburg via Munich and Frankfurt. In co-operation with Lufthansa, there are altogether ten daily flights from Croatia to Germany, and the same number from Germany to Croatia. This offers many possibilities to passengers, especially to those travelling on business. The timetable is adapted so as to enable morning and afternoon flights from Zagreb to connect with most of the flights departing from the Frankfurt or Munich Airport to destinations all over the world. Already at the check-in you will notice a common desk for Croatia Airlines, Lufthansa and other Star Alliance members, where you can also check-in for all flights until your final destinations. Austrian Airlines Croatia Airlines, u suradnji s Austrian Airlinesom, povezuje Zagreb, Split i Dubrovnik s Beèom, te s Pragom i skandinavskim gradovima. Croatia Airlines in co-operation with Austrian Airlines connects Zagreb, Split and Dubrovnik with Vienna, Prague and Scandinavian destinations. Brussels Airlines Croatia Airlines u suradnji s Brussels Airlinesom izravnim letovima povezuje Zagreb s Briselom. Croatia Airlines in co-operation with Brussels Airlines directly connects Zagreb with Brussels. TAP Portugal Croatia Airlines, u suradnji s TAP Portugalom, povezuje Zagreb, Split i Dubrovnik s Lisabonom, Portom i Bolognom preko raznih europskih gradova. Croatia Airlines in co-operation with TAP Portugal connects Zagreb, Split and Dubrovnik with Lisbon, Porto and Bologna via various European destinations. 2 Turkish Airlines Croatia Airlines, u suradnji s Turkish Airlinesom, izravnim letovima svakodnevno povezuje Zagreb i Istanbul, te Split, Dubrovnik i Istanbul preko Zagreba. Croatia Airlines in co-operation with Turkish Airlines directly connects Zagreb and Istanbul every day as well as Split, Dubrovnik and Istanbul via Zagreb. SAS Scandinavian Airlines Croatia Airlines, u suradnji sa SAS Scandinavian Airlinesom, izravnim letovima povezuje Zagreb s Kopenhagenom pet puta na tjedan. Komercijalnom suradnjom, Zagreb, Split i Dubrovnik, preko raznih europskih gradova svaki su dan dodatno povezani s Kopenhagenom, Stockholmom, Oslom, Göteborgom i Helsinkijem. Croatia Airlines, u suradnji sa SAS Scandinavian Airlinesom, prometuje preko Kopenhagena za New York i Washington. Croatia Airlines in co-operation with SAS Scandinavian Airlines directly connects Zagreb with Copenhagen five times a week. As a result of the commercial co-operation, Zagreb, Split and Dubrovnik are additionally daily connected with Copenhagen, Stockholm, Oslo, Gothenburg and Helsinki via different European towns. Croatia Airlines and SAS operate flights from Croatia via Copenhagen to New York and Washington. Spanair Croatia Airlines, u suradnji sa Spanairom, povezuje Zagreb i Madrid preko europskih èvorišta. Croatia Airlines in co-operation with Spanair connects Zagreb with Madrid via European hubs. Swiss International Air Lines Croatia Airlines, u suradnji sa Swiss International Air Linesom, povezuje Zagreb s Zürichom i enevom dvaput na dan. Croatia Airlines in co-operation with Swiss International Air Lines connects Zagreb with Zürich and Geneve two times a day. British Midland Komercijalnom suradnjom s British Midlandom, Croatia Airlines svaki dan izravno povezuje London i Zagreb, a kvalitetnom vezom preko Londona i s Aberdeenom, Belfastom, Edinburghom, Manchesterom i Dublinom. Croatia Airlines in co-operation with British Midland directly connects Zagreb and London every day. Also, Zagreb is connected with Aberdeen, Belfast, Edinburgh, Manchester and Dublin with excelent flight connections via London. 3 Uðite na naše internetske stranice na adresi www.croatiaairlines.com Access our web page at: www.croatiaairlines.com Odaberite Polazište i Odredište, vrstu putovanja (jednosmjerni ili povratni let), datume polaska i povratka, broj (1–6) i vrstu putnika te naèin pretraivanja letova (u razdoblju +/- 3 dana ili samo na odabrane datume). Kliknite na tipku Trai. Select departure and arrival airport, type of trip (one way or return), dates of travel, the number (1–6) and type of passengers, and how you wish to search the flights (In the period of +/- 3 days or only for selected dates). Click on Search. Iz prikaza ponuðenih letova i cijena odaberite ponudu koja vam najbolje odgovara te kliknite na tipku Izaberi. Choose the most suitable offer from the offered flights and prices and click Select. Provjerite plan leta, ponuðenu cijenu i uvjete cjenovnog razreda i kliknite na Podaci o putniku. Verify the flight itinerary, the available fare and fare notes and click Traveller details. Unesite osobne podatke putnika. Ako elite potvrdite da æete u slijedeæem koraku zatraiti odreðeno sjedalo i/ili poseban obrok te kliknite na Plaæanje. Enter the personal data of passenger(s). If you wish confirm that you will request a specific seat and/or preferred meal at the next step and click Purchase. Pregledajte još jedanput detalje u vezi s odabranim letovima i cijenom, proèitajte uvjete kupnje i potvrdite da ih prihvaæate i kliknite na Potvrdi putovanje. Go through the details related to chosen flights and fare, read the Purchase conditions and confirm your acceptance of it and click Confirm trip. 4 Unesite podatke o kreditnoj kartici i kliknite na Plaæanje. Enter your credit card details and click Payment. Prièekajte trenutak. Od sustava dobit æete broj rezervacije i obavijest je li plaæanje bilo uspješno. Wait for a moment. You will get reservation code from the system and information whether payment is processed successfully or not. Provjerite svoje dolazne e-mail poruke. Nakon uspješno obavljene rezervacije i plaæanja, dobit æete e-mail poruku s detaljima rezervacije i potvrdom o obavljenom plaæanju, te brojem elektronske karte ili obavijest o mjestu preuzimanja papirnate karte. Please check your incoming e-mail messages. After successfully making the reservation and paying for it, you will receive e-mail message with detailed information on your reservation and the confirmation about payment, as well as your electronic ticket number or information about the location of collecting the paper ticket. Sva dodatna pitanja, prijedloge i sugestije pošaljite nam na e-mail: flyonline@croatiaairlines.hr Feel free to send any additional questions and suggestions to our e-mail address: flyonline@croatiaairlines.hr 5 WEB CHECK-IN Web check-in Izbjegnite guvu i èekanje u zraènoj luci! Prijavite se za let veæ iz vlastitoga doma ili ureda. Da biste koristili web check-in potrebna vam je elektronièka karta za neki od redovitih letova Croatia Airlinesa. Za let se moete prijaviti najranije 23 sata a najkasnije 60 minuta prije polijetanja. Postupak je jednostavan: – – – – – na www.croatiaairlines.com kliknite na web check-in odaberite polazišnu zraènu luku unesite traene podatke (ime i prezime, broj elektronièke karte) slijedite upute sustava dok vam ne potvrdi da je vaša prijava obavljena ispišite svoju ukrcajnu propusnicu (boarding pass) Ako imate prtljagu koju elite predati, isto moete obaviti na šalteru prijave za let vaše polazišne zraène luke. U sluèaju neuspjele prijave za let putem web check-ina, uputite se na šalter prijave za let na polazišnoj zraènoj luci. Web check-in Avoid long queues and waiting at the airport! Check in for your flight from your home or office. All you need is an electronic ticket for one of regular Croatia Airlines flights. You can check in no earlier than 23 hours and no later than 60 minutes before flight departure. The procedure is simple: – – – – – click at web check-in at www.croatiaairlines.com choose your starting point fill in necessary information (name and surname, electronic ticket number) follow the instructions till your check-in is confirmed print your boarding pass If you have baggage that you wish to check in, you can do that at a check-in counter at your departure airport. If your web check-in has failed, please proceed to a check-in counter at the departure airport. 6 NOVOSTI NEWS Nova web stranica Croatia Airlinesa Croatia Airlines kontinuirano radi na unapreðenju svoje web stranice, a sada vam donosimo potpuno novi dizajn te bolju funkcionanost. Dizajn zadrava osnovna obiljeja kompanijskog identiteta, ali razvija se u novom smjeru prateæi trendove u online industriji. Osim atraktivnog izgleda, stranica se odlikuje boljom preglednošæu, što smo postigli novom informacijskom strukturom. Dodani su i neki novi sadraji radi što boljeg snalaenja na stranici te jednostavnijeg procesa rezervacije i kupnje zrakoplovnih karata. Dakako, i dalje vas oèekuju brojne ponude promotivnih cijena te sve novosti zanimljive putnicima. Pratite nas na www.croatiaairlines.com! New website for Croatia Airlines Croatia Airlines continues working on improving its website and now we bring you a totally new design as well as better functionality. The design has kept the basic symbols of the company's identity, but it has developed in a new direction following the trends in the online industry. Besides the attractive page layouts, the website is characterized by better visibility which we achieved with a new information structure. We have also added a few new contents, and all of this was done with the goal of having better orientation on the website, as well as simplifying the process of making reservations and purchasing flight tickets. Of course, you can still expect to find numerous offers of promotional prices as well as news that is interesting to our passengers. Be with us at www.croatiaairlines.com! NOVO! iPhone aplikacija Croatia Airlines prati razvoj suvremenih tehnologija i prilagoðava svoju uslugu kako bi putnicima planiranje leta i putovanje bilo što jednostavnije. U skladu s tim, trištu smo ponudili aplikaciju koja svim korisnicima ureðaja iPhone omoguæuje pregled reda letenja, provjeru statusa leta te daje informacije o poslovnicama, prijevozu od/do zraènih luka, prtljazi te o svemu ostalome što putnik treba znati prije puta. Naša iPhone aplikacija potpuno je besplatna i moe se preuzeti putem iTunes app storea. Planirajte putovanja s Croatia Airlinesom brzo i jednostavno – uz iPhone. NEW! iPhone application Croatia Airlines follows the developments in modern technology and adjusts its services so that it is as simple as possible for passengers to plan their flights. In accordance with this, we are offering an application which enables all users of the iPhone to check the timetable and flight status, as well as get information about sales offices, transportation to and from the airport, baggage and everything else passengers need to know prior to their trip. Our iPhone application is completely free and available on iTunes app store. Use your iPhone to plan a journey with Croatia Airlines in an easy and comfortable way. Novosti u zimskom redu letenja U novome zimskom redu letenja Croatia Airlines æe izravno povezivati Zagreb i Rim utorkom, èetvrtkom i nedjeljom. Izravne letove iz Dubrovnika za Pariz imat æemo petkom i nedjeljom. Takoðer, i u zimskom redu letenja nudimo vam izravne letove na liniji Zagreb – Istanbul. News about the winter flight schedule In the new winter flight schedule, Croatia Airlines will have direct flights connecting Zagreb and Rome on Tuesdays, Thursdays and Sundays. Direct flights from Dubrovnik to Paris will be on Fridays and Sundays. We also offer you direct flights on the route Zagreb - Istanbul. 7 OBJAŠNJENJE ZNAKOVA EXPLANATION OF SIGNS A Odredište / Destination B Ukoliko u stupcu nisu navedeni datumi, red letenja se primjenjuje u cijelom razdoblju C D E F G H I J 8 navedenome na koricama. If blank, service operates throughout validity of this timetable. Dani letenja / Days of operation 1 Ponedjeljak / Monday 4 Èetvrtak / Thursday 7 Nedjelja / Sunday 2 Utorak / Tuesday 5 Petak / Friday 3 Srijeda / Wednesday 6 Subota / Saturday Mjesno vrijeme polijetanja i slijetanja (+1 oznaèava dolazak iduæeg dana). Departure and arrival in local times (+1 signifies arrival on the next day). Kratica i naziv zraène luke s koje se polijeæe. Code and name of the airport of departure. Dvoslovne kratice zrakoplovnih tvrtki i broj (brojevi) leta. Code of airline(s) operating this flight and flight number(s). OU CROATIA AIRLINES Kratica transferne zraène luke (u kojoj se presjeda na drugi zrakoplov). Tamo gdje je ispuštena kratica i vrijeme, let je izravan. Code of transfer airport. If blank, this flight is nonstop. Zraène luke / Airports (Decoding) ABZ Aberdeen FRA Frankfurt PRN Prishtina PUY Pula AMS Amsterdam GVA Geneve SJJ Sarajevo ARN Stockholm GOT Gothenburg SKP Skopje BHD Belfast HAM Hamburg SPU Split BLQ Bologna HEL Helsinki TGD Podgorica BRU Brussels IAD Washington Dulles TXL Berlin Tegel CDG Paris Ch. de Gaulle IST Istanbul VIE Beè/Vienna CPH Copenhagen LGW London Gatwick ZAD Zadar DBV Dubrovnik LHR London Heathrow ZAG Zagreb DUB Dublin LIS Lisbon ZRH Zurich DUS Dusseldorf MAN Manchester EDI Edinburgh MUC Munich EWR New York Newark OSL Oslo FCO Rome Fiumicino PRG Prague Vrijeme slijetanja u transfernu zraènu luku. Time of arrival at transfer airport. Vrijeme polijetanja iz transferne zraène luke. Time of departure from transfer airport. Tipovi zrakoplova / Aircraft types 100 – Fokker 100 CRJ – Canadair Regional Jet 737 – Boeing 737 – razne verzije / various types M80 – Boeing (Douglas) MD-80 DH4 – De Havilland (Bombardier) DHC-8-400 Dash 8Q 32S – Airbus Industrie A318/A319/A320/A321 340 – Airbus Industrie A340 F70 – Fokker 70 Od/from ABERDEEN (ABZ) Þ Zagreb (ZAG) UNITED KINGDOM operated in Co-operation with BMI British Midland ..34.67 0620 1405 OU5933/OU491 LHR 0750 1050 32S .2..... 0905 1520 OU5935/OU491 LHR 1040 1205 32S .....6. 1030 2005 OU5937/OU493 LHR 1210 1650 32S 1...5.. 1225 2005 OU5937/OU491 LHR 1405 1650 32S ..3.... 1225 2005 OU5937/OU493 LHR 1405 1650 32S Od/from AMSTERDAM (AMS) NETHERLANDS Þ Dubrovnik (DBV) 1234.6. 1120 1540 OU451/OU662 ZAG 1320 1435 32S/DH4 ....5.7 1120 1520 OU451/OU384 ZAG 1320 1415 32S/DH4 1120 1520 OU451/OU330 ZAG 1320 1410 DH4 1120 1635 OU451/OU310 ZAG 1320 1500 DH4 1...5.. 1120 1500 OU451/OU344 ZAG 1320 1410 DH4 .234..7 1120 1530 OU451/OU344 ZAG 1320 1440 DH4 .....6. 1120 1530 OU451/OU344 ZAG 1320 1440 DH4 1120 1525 OU451/OU368 ZAG 1320 1350 DH4 1234.6. 1120 1525 OU451/OU380 ZAG 1320 1435 DH4 ....5.7 1120 1535 OU451/OU654 ZAG 1320 1445 DH4 1120 1320 OU451 ZAG 1320 1320 Þ Podgorica (TGD) 1.3.5.. Þ Prishtina (PRN) .2.4..7 Þ Sarajevo (SJJ) 3-Mar Þ Skopje (SKP) 1...5.. Þ Split (SPU) Þ Zagreb (ZAG) 1234567 Od/from BEÈ Þ VIENNA Od/from BELFAST (BHD) Þ Zagreb (ZAG) 32S AUSTRIA UNITED KINGDOM operated in Co-operation with BMI British Midland ..34.6. 0640 1405 OU5915/OU491 LHR 0800 1050 32S .2..... 0845 1520 OU5917/OU491 LHR 1010 1205 32S 1...5.. 1325 2005 OU5919/OU491 LHR 1445 1650 32S ..3.... 1340 2005 OU5919/OU493 LHR 1500 1650 Od/from BERLIN (TXL) 32S GERMANY Þ Zagreb (ZAG) operated in Co-operation with Lufthansa .....7 0655 1140 OU5431/OU4437 MUC 0810 1030 32S/DH4 123456. 0830 1140 OU5431/OU4437 MUC 0945 1030 32S/DH4 1234567 1850 2215 OU5433/OU437 2005 2105 32S/DH4 MUC Od/from BOLOGNA (BLQ) ITALY Þ Zagreb (ZAG) .2.4..7 operated in Co-operation with TAP Portugal 1340 1440 OU5701 32S Od/from BRUSSELS (BRU) BELGIUM Þ Dubrovnik (DBV) 1.34... 1130 1540 OU457/OU662 ZAG 1340 1435 DH4 .2..5.7 1805 2205 OU457/OU664 ZAG 2015 2110 DH4/32S 9 Od/from BRUSSELS (BRU) BELGIUM Þ Podgorica (TGD) 1.3.... 1130 1520 OU457/OU330 ZAG 1340 1410 DH4 ...4... 1130 1635 OU457/OU310 ZAG 1340 1500 DH4 ....5.. 1805 2310 OU457/OU312 ZAG 2015 2135 DH4 1805 2255 OU457/OU632 ZAG 2015 2105 DH4 1...... 1130 1500 OU457/OU344 ZAG 1340 1410 DH4 ..34... 1130 1530 OU457/OU344 ZAG 1340 1440 DH4 .2..5.7 1805 2200 OU457/OU342 ZAG 2015 2110 DH4 1805 2245 OU457/OU366 ZAG 2015 2110 DH4 1.34... 1130 1525 OU457/OU380 ZAG 1340 1435 DH4 .2..5.7 1805 2155 OU457/OU656 ZAG 2015 2110 32S 1805 2155 OU457/OU632 ZAG 2015 2105 DH4 Þ Prishtina (PRN) Þ Pula (PUY) .2..5.7 Þ Sarajevo (SJJ) Þ Skopje (SKP) .2....7 Þ Split (SPU) Þ Zadar (ZAD) .2..5.7 Þ Zagreb (ZAG) operated in Co-operation with SN Brussels 1.34... 1130 1340 OU457 .2..5.7 1805 2015 OU457 DH4 DH4 Od/from COPENHAGEN (CPH) DENMARK Þ Dubrovnik (DBV) operated in Co-operation with SAS .2..5.. 0715 1215 OU5651/OU419 FRA 0900 1030 32S ......7 1445 2050 OU5655/OU419 FRA 1620 1900 32S 1120 1520 OU481/OU330 ZAG 1340 1410 DH4 1120 1635 OU481/OU310 ZAG 1340 1500 DH4 1...5.. 1120 1500 OU481/OU344 ZAG 1340 1410 DH4 .2.4..7 1120 1530 OU481/OU344 ZAG 1340 1440 DH4 Þ Podgorica (TGD) 1...5.. Þ Prishtina (PRN) .2.4..7 Þ Sarajevo (SJJ) Þ Split (SPU) operated in Co-operation with SAS .....6. 0715 1300 OU5651/OU413 FRA 0900 1120 32S ......7 0715 1320 OU5651/OU413 FRA 0900 1140 32S 12345.. 1005 1400 OU5653/OU413 FRA 1135 1220 32S Þ Zagreb (ZAG) 10 operated in Co-operation with Austrian Airlines and SAS 12.45.7 1120 1340 OU481 1234567 0705 1105 OU5555/OU441 VIE 1234567 0815 1320 OU5695/OU451 AMS 0945 1120 32S 12345.. 1445 1845 OU5655/OU411 FRA 1620 1720 32S .....6. 1445 1925 OU5655/OU411 FRA 1620 1800 32S ......7 1445 1925 OU5655/OU411 FRA 1620 1800 32S 1234567 1750 2220 OU5657/OU415 FRA 1920 2055 32S DH4 0900 1010 100/DH4 Od/from DUBLIN (BHD) REPUBLIC OF IRELAND Þ Zagreb (ZAG) operated in Co-operation with BMI British Midland ..34.6. 0705 1405 OU5921/OU491 LHR 0825 1050 32S .2..... 0705 1520 OU5921/OU491 LHR 0825 1205 32S 1...5.. 1325 2005 OU5919/OU491 LHR 1445 1650 32S ..3.... 1340 2005 OU5919/OU493 LHR 1500 1650 Od/from DUBROVNIK (DBV) 32S CROATIA Þ Amsterdam (AMS) 1234567 0640 1030 OU661/OU450 ZAG 0735 0825 1.34... 0640 1045 OU661/OU456 ZAG 0735 0825 DH4 .2..5.. 1300 1720 OU669/OU456 ZAG 1355 1500 32S/DH4 ......7 1325 1720 OU669/OU456 ZAG 1430 1500 DH4 32S Þ Brussels (BRU) Þ Copenhagen (CPH) operated in Co-operation with SAS .2..5.. 0730 1355 OU418/OU5652 FRA 0935 1230 32S ......7 1610 2145 OU418/OU5656 FRA 1815 2020 32S Þ Dusseldorf (DUS) operated in Co-operation with Lufthansa .2..5.. 0730 1230 OU418/OU5410 FRA 0935 1140 32S/737 ......7 1610 1955 OU418/OU5418 FRA 1815 1905 32S/737 Þ Frankfurt (FRA) operated in Co-operation with Lufthansa .2..5.. 0730 0935 OU418 ......7 1610 1815 OU418 1.34... 0640 1130 OU661/OU416 ZAG 0735 0955 .....6. 0640 1030 OU661/OU416 ZAG 0735 0855 32S 123456. 1610 1930 OU665/OU414 ZAG 1715 1755 DH4/32S 1555 2045 OU384/OU5722 FCO 1715 1845 32S 0640 0935 OU661/OU4494 ZAG 0735 0815 32S ..34.67 0640 1000 OU661/OU490 ZAG 0735 0830 32S .2..... 0640 1050 OU661/OU490 ZAG 0735 0920 32S ....5.. 1300 1605 OU669/OU490 ZAG 1355 1435 32S 1234567 0640 0945 OU661/OU4436 ZAG 0735 0830 32S/DH4 123456. 1610 1950 OU665/OU436 ZAG 1715 1835 DH4 Þ Lisbon (LIS) ....5.7 32S 32S 32S operated in Co-operation with TAP Portugal Þ London (LGW) 1...5.. Þ London (LHR) Þ Munich (MUC) Þ Oslo (OSL) operated in Co-operation with SAS .2..5.. 0730 1325 OU418/OU5670 FRA 0935 1130 32S/737 ......7 1610 2210 OU418/OU5668 FRA 1815 2015 32S/737 ....5.. 1445 1710 OU476 ......7 1645 1910 OU476 1..45.7 0640 1035 OU661/OU470 ZAG 0735 0830 32S .2..... 1300 1710 OU669/OU470 ZAG 1355 1505 32S Þ Paris (CDG) 32S 32S 11 Od/from DUBROVNIK (DBV) CROATIA Þ Rome (FCO) ....5.7 1555 1715 OU384 .2.4... 0640 1000 OU661/OU382 ZAG .2..5.. 0730 1240 OU418/OU5666 FRA 0935 1035 32S/737 ......7 1610 2155 OU418/OU5664 FRA 1815 1950 32S/737 1234567 0640 0910 OU661/OU440 ZAG 0735 0810 32S/DH4 123456. 1610 1845 OU665/OU442 ZAG 1715 1745 DH4 1234567 0640 0735 OU661 .2..5.. 1300 1355 OU669 32S 1..4..7 1325 1430 OU669 DH4 123456. 1610 1715 OU665 DH4 ....5.7 2000 2105 OU385 DH4 ......7 2130 2225 OU667 32S 1234567 0640 1005 OU661/OU460 ZAG 0735 0830 32S/DH4 .2..... 1300 1820 OU669/OU464 ZAG 1355 1645 32S/DH4 ....5.. 1300 1830 OU669/OU464 ZAG 1355 1655 32S/DH4 1...... 1325 1830 OU669/OU464 ZAG 1430 1655 DH4 ...4..7 1325 1820 OU669/OU464 ZAG 1430 1645 DH4 Þ Stockholm (ARN) 0735 0830 32S/DH4 operated in Co-operation with SAS Þ Vienna (VIE) Þ Zagreb (ZAG) 32S Þ Zurich (ZRH) Od/from DUSSELDORF (DUS) Þ Dubrovnik (DBV) operated in Co-operation with Lufthansa .2..5.. 0825 1220 OU5411/OU419 FRA 0930 1030 32S ......7 1450 2050 OU5417/OU419 FRA 1550 1900 32S Þ Split (SPU) operated in Co-operation with Lufthansa .....6. 0825 1300 OU5411/OU413 FRA 0930 1120 32S ......7 0825 1320 OU5411/OU413 FRA 0930 1140 32S 12345.. 1000 1400 OU5413/OU413 FRA 1105 1220 32S Þ Zagreb (ZAG) operated in Co-operation with Lufthansa 1234567 0605 1055 OU5409/OU417 FRA 0710 0930 737/32S 1234567 0840 1140 OU5423/OU4437 MUC 0955 1030 32S/DH4 12345.. 1450 1845 OU5417/OU411 FRA 1550 1720 32S .....67 1450 1925 OU5417/OU411 FRA 1550 1800 32S 1234567 1910 2220 OU5419/OU415 FRA 2010 2055 32S 1234567 1910 2215 OU5425/OU437 MUC 2025 2105 32S/DH4 Od/from EDINBOURGH (EDI) Þ Zagreb (ZAG) 12 DH4 GERMANY UNITED KINGDOM operated in Co-operation with BMI British Midland ..34.67 0630 1405 OU5907/OU491 LHR 0800 1050 32S .2..... 0855 1520 OU5909/OU491 LHR 1025 1205 32S ..3.... 1055 2005 OU5911/OU493 LHR 1225 1650 32S Od/from EDINBOURGH (EDI) Þ Zagreb (ZAG) UNITED KINGDOM operated in Co-operation with BMI British Midland 1...5.. 1105 2005 OU5911/OU491 LHR 1235 1650 .....6. 1345 2005 OU5913/OU493 LHR 1510 1650 Od/from FRANKFURT (FRA) 32S 32S GERMANY Þ Dubrovnik (DBV) operated in Co-operation with Lufthansa .2..5.. 1030 1220 OU419 ......7 1900 2050 OU419 1..4... 0930 1250 OU417/OU668 ZAG 1055 1145 32S/DH4 1.34... 1720 2205 OU411/OU664 ZAG 1845 2110 32S .....6. 1800 2205 OU411/OU664 ZAG 1925 2110 32S 1155 1705 OU5405/OU5350 ZAG 1320 1405 CRJ/737 1155 1520 OU5405/OU330 ZAG 1320 1410 CRJ/DH4 .2.4..7 1155 1635 OU5405/OU310 ZAG 1320 1500 DH4 1.3.5.. 1720 2310 OU411/OU312 ZAG 1845 2135 DH4 12345.. 1720 2255 OU411/OU632 ZAG 1845 2105 32S/DH4 .....67 1800 2255 OU411/OU632 ZAG 1925 2105 32S/DH4 1...5.. 1155 1500 OU5405/OU344 ZAG 1320 1410 CRJ/DH4 .234..7 1155 1530 OU5405/OU344 ZAG 1320 1440 CRJ/DH4 .....6. 1155 1530 OU5405/OU344 ZAG 1320 1440 CRJ/DH4 12345.. 1720 2200 OU411/OU342 ZAG 1845 2110 32S/DH4 .....67 1800 2200 OU411/OU342 ZAG 1925 2110 32S/DH4 1...5.. 1155 1525 OU5405/OU368 ZAG 1320 1350 CRJ/DH4 1234... 1720 2245 OU411/OU366 ZAG 1845 2110 32S/DH4 .....67 1800 2245 OU411/OU366 ZAG 1925 2110 32S/DH4 32S 32S Þ Istanbul (IST) 1234567 Þ Podgorica (TGD) 1.3.5.. Þ Prishtina (PRN) Þ Pula (PUY) Þ Sarajevo (SJJ) 3-Mar Þ Skopje (SKP) Þ Split (SPU) operated in Co-operation with Lufthansa .....6. 1120 1300 OU413 32S ......7 1140 1320 OU413 32S 12345.. 1220 1400 OU413 32S 12345.. 1720 2155 OU411/OU632 ZAG 1845 2105 32S/DH4 .....67 1800 2155 OU411/OU632 ZAG 1925 2105 32S/DH4 Þ Zadar (ZAD) Þ Zagreb (ZAG) operated in Co-operation with Lufthansa 1234567 0930 1055 OU417 32S 1234567 1155 1320 OU5405 CRJ 12345.. 1720 1845 OU411 32S .....67 1800 1925 OU411 32S 1234567 2055 2220 OU415 32S 13 Od/from GENEVE (GVA) Þ Zagreb (ZAG) SWITZERLAND operated in Co-operation with Swiss International Air Lines 1234567 0740 1230 OU5201/OU461 ZRH 0835 1105 32S/DH4 1...5.. 1505 2035 OU5203/OU465 ZRH 1600 1910 32S/DH4 .234.67 1505 2025 OU5203/OU465 ZRH 1600 1900 Od/from GOTHENBURG (GOT) Þ Zagreb (ZAG) 32S/DH4 SWEDEN operated in Co-operation with Austrian Airlines and SAS 1234567 0705 1105 OU5545/OU441 VIE 0910 1010 F70/DH4 12.45.. 0930 1340 OU5689/OU481 CPH 1015 1120 M80/DH4 Od/from HAMBURG (HAM) GERMANY Þ Zagreb (ZAG) operated in Co-operation with Lufthansa 1234567 0835 1140 OU5427/OU4437 MUC 0955 1030 1234567 1905 2215 OU5429/OU437 2025 2105 MUC Od/from HELSINKI (HEL) Þ Zagreb (ZAG) 32S/DH4 32S/DH4 FINLAND operated in Co-operation with Austrian Airlines and SAS 1234567 0630 1105 OU5547/OU441 VIE 0915 1010 100/DH4 12.45.. 0930 1340 OU5691/OU481 CPH 1010 1120 CRJ/DH4 1234567 1345 2030 OU5549/OU443 VIE 1625 1935 Od/from ISTANBUL (IST) 100/DH4 TURKEY Þ Dubrovnik (DBV) 1234.6. 1205 1540 OU5351/OU662 ZAG 1310 1435 737/DH4 ....5.7 1205 1520 OU5351/OU384 ZAG 1310 1415 737/DH4 1.3.5.. 1830 2205 OU351/OU664 ZAG 1925 2110 32S 1205 1535 OU5351/OU5404 ZAG 1310 1400 737/CRJ 1205 1830 OU5351/OU5434 ZAG 1310 1715 737/DH4 Þ Frankfurt (FRA) 1234567 Þ Munich (MUC) 1234567 Þ Pula (PUY) 1.3.5.. 1830 2255 OU351/OU632 ZAG 1925 2105 32S/DH4 1234.6. 1205 1525 OU5351/OU380 ZAG 1310 1435 737/DH4 ....5.7 1205 1535 OU5351/OU654 ZAG 1310 1445 737/DH4 1.3.5.. 1830 2155 OU351/OU656 ZAG 1925 2110 32S OU5351/OU5440 ZAG 1310 1515 737/DH4 1925 2105 32S/DH4 Þ Split (SPU) Þ Vienna (VIE) 1234567 1205 1610 Þ Zadar (ZAD) 1.3.5.. 1830 2155 OU351/OU632 Þ Zagreb (ZAG) ZAG operated in Co-operation with Turkish Airlines 1234567 1205 1310 OU5351 737 1.3.5.. 1830 1925 OU351 32S 1...5.. 1205 1830 OU5351/OU464 ZAG 1310 1655 737/DH4 .234.67 1205 1820 OU5351/OU464 ZAG 1310 1645 737/DH4 Þ Zurich (ZRH) 14 Od/from LISBON (LIS) PORTUGAL Þ Dubrovnik (DBV) ......7 operated in Co-operation with TAP Portugal 1340 2050 OU5717/OU419 Þ Zagreb (ZAG) FRA 1750 1900 32S operated in Co-operation with TAP Portugal .2.4..7 0905 1440 OU5701 BLQ 1255 1340 32S 1234567 1340 2220 OU5717/OU415 FRA 1750 2055 32S 1...5.. 1430 2035 OU5721/OU465 ZRH 1820 1910 32S/DH4 .234.67 1430 2025 OU5721/OU465 ZRH 1820 1900 32S/DH4 Od/from LONDON/GATWICK (LGW) UNITED KINGDOM Þ Dubrovnik (DBV) 1...... 1015 1540 OU4495/OU662 ZAG 1330 1435 32S/DH4 ....5.. 1015 1520 OU4495/OU384 ZAG 1330 1415 32S/DH4 ......7 1650 2205 OU4495/OU664 ZAG 2005 2110 32S 1015 1705 OU4495/OU5350 ZAG 1330 1405 32S/737 1015 1520 OU4495/OU330 ZAG 1330 1410 32S/DH4 1650 2255 OU4495/OU632 ZAG 2005 2105 32S/DH4 1...5.. 1015 1500 OU4495/OU344 ZAG 1330 1410 32S/DH4 ......7 1650 2200 OU4495/OU342 ZAG 2005 2110 32S/DH4 1650 2245 OU4495/OU366 ZAG 2005 2110 32S/DH4 1...... 1015 1525 OU4495/OU380 ZAG 1330 1435 32S/DH4 ....5.. 1015 1535 OU4495/OU654 ZAG 1330 1445 32S/DH4 ......7 1650 2155 OU4495/OU656 ZAG 2005 2110 32S 1650 2155 OU4495/OU632 ZAG 2005 2105 32S/DH4 Þ Istanbul (IST) 1...5.. Þ Podgorica (TGD) 1...5.. Þ Pula (PUY) ......7 Þ Sarajevo (SJJ) Þ Skopje (SKP) ......7 Þ Split (SPU) Þ Zadar (ZAD) ......7 Þ Zagreb (ZAG) operated in Co-operation with BMI British Midland 1...5.. 1015 1330 OU4495 ......7 1650 2005 OU4495 32S 32S Od/from LONDON/HEATHROW (LHR) UNITED KINGDOM Þ Dubrovnik (DBV) ..34.67 1050 1540 OU491/OU662 ZAG 1405 1435 32S/DH4 1...5.. 1650 2205 OU491/OU664 ZAG 2005 2110 32S ..3..6. 1650 2205 OU493/OU664 ZAG 2005 2110 32S 1050 1740 OU491/OU350 ZAG 1405 1445 32S ...4..7 1050 1635 OU491/OU310 ZAG 1405 1500 32S/DH4 1...5.. 1650 2310 OU491/OU312 ZAG 2005 2135 32S/DH4 ..3.... 1650 2310 OU493/OU312 ZAG 2005 2135 32S/DH4 Þ Istanbul (IST) ..3.... Þ Prishtina (PRN) 15 Od/from LONDON/HEATHROW (LHR) UNITED KINGDOM Þ Pula (PUY) 1...5.. 1650 2255 OU491/OU632 ZAG 2005 2105 32S/DH4 ..3..6. 1650 2255 OU493/OU632 ZAG 2005 2105 32S/DH4 ..34..7 1050 1530 OU491/OU344 ZAG 1405 1440 32S/DH4 .....6. 1050 1530 OU491/OU344 ZAG 1405 1440 32S/DH4 1...5.. 1650 2200 OU491/OU342 ZAG 2005 2110 32S/DH4 ..3..6. 1650 2200 OU493/OU342 ZAG 2005 2110 32S/DH4 1...... 1650 2245 OU491/OU366 ZAG 2005 2110 32S/DH4 ..3..6. 1650 2245 OU493/OU366 ZAG 2005 2110 32S/DH4 ..34.6. 1050 1525 OU491/OU380 ZAG 1405 1435 32S/DH4 ......7 1050 1535 OU491/OU654 ZAG 1405 1445 32S/DH4 1...5.. 1650 2155 OU491/OU656 ZAG 2005 2110 32S ..3..6. 1650 2155 OU493/OU656 ZAG 2005 2110 32S 1...5.. 1650 2155 OU491/OU632 ZAG 2005 2105 32S/DH4 ..3..6. 1650 2155 OU493/OU632 ZAG 2005 2105 32S/DH4 Þ Sarajevo (SJJ) 3-Mar Þ Skopje (SKP) Þ Split (SPU) Þ Zadar (ZAD) Þ Zagreb (ZAG) operated in Co-operation with BMI British Midland ..34.67 1050 1405 OU491 32S .2..... 1205 1520 OU491 32S 1...5.. 1650 2005 OU491 32S ..3..6. 1650 2005 OU493 32S Od/from MANCHESTER (MAN) Þ Zagreb (ZAG) UNITED KINGDOM operated in Co-operation with BMI British Midland ..34.67 0810 1405 OU5927/OU491 LHR 0915 1050 32S .2..... 0930 1520 OU5931/OU491 LHR 1040 1205 32S 1...5.. 1350 2005 OU5929/OU491 LHR 1455 1650 32S ..3.... 1350 2005 OU5929/OU493 LHR 1455 1650 Od/from MUNICH (MUC) 32S GERMANY Þ Dubrovnik (DBV) 1234.6. 1125 1540 OU5439/OU662 ZAG 1225 1435 CRJ/DH4 ....5.7 1125 1520 OU5439/OU384 ZAG 1225 1415 CRJ/DH4 1125 1520 OU5439/OU330 ZAG 1225 1410 CRJ/DH4 .2.4..7 1125 1635 OU5439/OU310 ZAG 1225 1500 CRJ/DH4 1.3.5.. 1535 2310 OU5435/OU312 ZAG 1635 2135 DH4 1535 2255 OU5435/OU632 ZAG 1635 2105 DH4 1...5.. 1125 1500 OU5439/OU344 ZAG 1225 1410 CRJ/DH4 .234..7 1125 1530 OU5439/OU344 ZAG 1225 1440 CRJ/DH4 Þ Podgorica (TGD) 1.3.5.. Þ Prishtina (PRN) Þ Pula (PUY) 1234567 Þ Sarajevo (SJJ) 16 Od/from MUNICH (MUC) GERMANY Þ Sarajevo (SJJ) 3-Mar .....6. 1125 1530 OU5439/OU344 ZAG 1225 1440 CRJ/DH4 1234567 1535 2200 OU5435/OU342 ZAG 1635 2110 DH4 1...5.. 1125 1525 OU5439/OU368 ZAG 1225 1350 CRJ/DH4 1234.67 1535 2245 OU5435/OU366 ZAG 1635 2110 DH4 Þ Skopje (SKP) Þ Split (SPU) operated in Co-operation with Lufthansa 1.3.5.7 1010 1140 OU4439 .2.4... 1035 1310 OU4437/OU652 ZAG 1145 1220 DH4 ..3..6. 1125 1525 OU5439/OU380 ZAG 1225 1435 CRJ/DH4 .2.4.6. 1535 2155 OU5435/OU656 ZAG 1635 2110 DH4/32S 1535 2155 OU5435/OU632 ZAG 1635 2105 DH4 DH4 Þ Zadar (ZAD) 1234567 Þ Zagreb (ZAG) operated in Co-operation with Lufthansa 1234567 1035 1145 OU4437 1234567 1125 1225 OU5439 CRJ 1234567 1535 1635 OU5435 DH4 1234567 2115 2225 OU437 DH4 DH4 Od/from NEW YORK (EWR) UNITED STATES Þ Zagreb (ZAG) 6-Nov 1730 1340 +1 OU5631/OU481 CPH 0710 +1 1120 +1 340/DH4 1.34.67 1830 1340 +1 OU5631/OU481 CPH 0710 +1 1120 +1 340/DH4 1.34.67 1830 1340 +1 OU5631/OU481 CPH 0710 +1 1120 +1 5-Nov 11-Mar operated in Co-operation with SAS 10-Mar 1.34.67 Od/from OSLO (OSL) 340/DH4 NORWAY Þ Split (SPU) operated in Co-operation with SAS 12345.. 0740 1400 OU5671/OU413 FRA 0950 1220 737/32S .....6. 0740 1300 OU5671/OU413 FRA 0950 1120 737/32S ......7 0740 1320 OU5671/OU413 FRA 0950 1140 737/32S Þ Zagreb (ZAG) operated in Co-operation with Austrian Airlines and SAS 1234567 0625 1105 OU5551/OU441 VIE 0910 1010 12345.. 0830 1320 OU5683/OU451 AMS 1020 1120 737/32S 12.45.. 0915 1340 OU5685/OU481 CPH 1025 1120 M80/DH4 1234567 1345 2030 OU5553/OU443 VIE 1620 1935 100/DH4 1234567 1640 2220 OU5669/OU415 FRA 1845 2055 Od/from PARIS (CDG) 100/DH4 737/32S FRANCE Þ Dubrovnik (DBV) ....5.7 1135 1355 OU477 1..4... 1135 1540 OU471/OU662 ZAG 1330 1435 32S/DH4 .2..... 1800 2205 OU471/OU664 ZAG 1955 2110 32S 1135 1520 OU471/OU330 ZAG 1330 1410 32S/DH4 ...4... 1135 1635 OU471/OU310 ZAG 1330 1500 32S/DH4 ....5.. 1800 2310 OU471/OU312 ZAG 1955 2135 32S/DH4 32S Þ Podgorica (TGD) 1...... Þ Prishtina (PRN) 17 Od/from PARIS (CDG) FRANCE Þ Pula (PUY) .2..5.. 1800 2255 OU471/OU632 ZAG 1955 2105 32S/DH4 1...... 1135 1500 OU471/OU344 ZAG 1330 1410 32S/DH4 ...4... 1135 1530 OU471/OU344 ZAG 1330 1440 32S/DH4 .2..5.. 1800 2200 OU471/OU342 ZAG 1955 2110 32S/DH4 1800 2245 OU471/OU366 ZAG 1955 2110 32S/DH4 1..4... 1135 1525 OU471/OU380 ZAG 1330 1435 32S/DH4 .2..5.. 1800 2155 OU471/OU656 ZAG 1955 2110 32S 1800 2155 OU471/OU632 ZAG 1955 2105 32S/DH4 1..4... 1135 1330 OU471 32S .2..5.. 1800 1955 OU471 32S ......7 2000 2155 OU471 Þ Sarajevo (SJJ) Þ Skopje (SKP) .2..... Þ Split (SPU) Þ Zadar (ZAD) .2..5.. Þ Zagreb (ZAG) 32S Od/from PODGORICA (TGD) MONTENEGRO Þ Frankfurt (FRA) 1.3.5.. 1555 1930 OU331/OU414 ZAG 1705 1755 DH4/32S 1555 1950 OU331/OU436 ZAG 1705 1835 DH4 1555 1845 OU331/OU442 ZAG 1705 1745 DH4 1555 1705 OU331 Þ Munich (MUC) 1.3.5.. Þ Vienna (VIE) 1.3.5.. Þ Zagreb (ZAG) 1.3.5.. DH4 Od/from PRAGUE (PRG) Þ Zagreb (ZAG) CZECH REPUBLIC operated in Co-operation with Austrian Airlines 1234567 0810 1105 OU5541/OU441 VIE 0910 1010 12345.. 1525 2030 OU5543/OU443 VIE 1625 1935 Od/from PRISHTINA (PRN) DH4 DH4 KOSOVO Þ Amsterdam (AMS) .2.4.6. 0540 1030 OU313/OU450 ZAG 0710 0825 DH4/32S 0540 1045 OU313/OU456 ZAG 0710 0825 DH4 0540 1040 OU313/OU480 ZAG 0710 0815 DH4 .2.4... 0540 1130 OU313/OU416 ZAG 0710 0955 DH4/32S .....6. 0540 1030 OU313/OU416 ZAG 0710 0855 DH4/32S .2..... 0540 1050 OU313/OU490 ZAG 0710 0920 DH4/32S ...4.6. 0540 1000 OU313/OU490 ZAG 0710 0830 DH4/32S Þ Brussels (BRU) ...4... Þ Copenhagen (CPH) .2.4... Þ Frankfurt (FRA) Þ London (LHR) 18 Od/from PRISHTINA (PRN) KOSOVO Þ Munich (MUC) .2.4.6. 0540 0945 OU313/OU4436 ZAG 0710 0830 DH4 0540 1035 OU313/OU470 ZAG 0710 0830 DH4/32S 1715 2255 OU313/OU632 ZAG 1845 2105 DH4 0540 1000 OU313/OU382 ZAG 0710 0830 DH4 .2.4... 0540 1300 OU313/OU652 ZAG 0710 1210 DH4 .....6. 0540 1225 OU313/OU652 ZAG 0710 1135 DH4 .2.4..7 1715 2155 OU313/OU656 ZAG 1845 2110 DH4/32S 0540 0910 OU313/OU440 ZAG 0710 0810 DH4 1715 2155 OU313/OU632 ZAG 1845 2105 DH4 .2.4.6. 0540 0710 OU313 DH4 .2.4..7 1715 1845 OU311 DH4 0540 1005 OU313/OU460 Þ Paris (CDG) ...4... Þ Pula (PUY) .2.4..7 Þ Rome (FCO) .2.4... Þ Split (SPU) Þ Vienna (VIE) .2.4.6. Þ Zadar (ZAD) .2.4..7 Þ Zagreb (ZAG) Þ Zurich (ZRH) .2.4.6. ZAG 0710 0830 Od/from PULA (PUY) DH4 CROATIA Þ Amsterdam (AMS) 1234567 0600 1030 OU631/OU450 ZAG 0740 0825 DH4/32S 0600 1045 OU631/OU456 ZAG 0740 0825 DH4 0600 1040 OU631/OU480 ZAG 0740 0815 DH4 12345.. 0600 1130 OU631/OU416 ZAG 0740 0955 DH4/32S .....6. 0600 1030 OU631/OU416 ZAG 0740 0855 DH4/32S ......7 0600 1040 OU631/OU416 ZAG 0740 0905 DH4/32S 0600 0935 OU631/OU4494 ZAG 0740 0815 DH4/32S .2..... 0600 1050 OU631/OU490 ZAG 0740 0920 DH4/32S ..34.67 0600 1000 OU631/OU490 ZAG 0740 0830 DH4/32S 0600 0945 OU631/OU4436 ZAG 0740 0830 DH4 0600 1035 OU631/OU470 ZAG 0740 0830 DH4/32S Þ Brussels (BRU) 1.34... Þ Copenhagen (CPH) 12.45.7 Þ Frankfurt (FRA) Þ London (LGW) 1...5.. Þ London (LHR) Þ Munich (MUC) 1234567 Þ Paris (CDG) 1..45.7 19 Od/from PULA (PUY) CROATIA Þ Vienna (VIE) 1234567 0600 0910 OU631/OU440 0600 0635 OU631 0600 0740 OU631 ZAD 0635 0700 0600 1005 OU631/OU460 ZAG 0740 0830 ZAG 0740 0810 DH4 Þ Zadar (ZAD) 1234567 DH4 Þ Zagreb (ZAG) 1234567 DH4 Þ Zurich (ZRH) 1234567 Od/from RIJEKA (RJK) DH4 CROATIA Od/from ROME (FCO) ITALY Þ Dubrovnik (DBV) ....5.7 1800 1925 OU385 1050 1705 OU383/OU5350 ZAG 1225 1405 737/DH4 1050 1635 OU383/OU310 ZAG 1225 1500 DH4 1050 1530 OU383/OU344 ZAG 1225 1440 DH4 1800 1915 OU381 .2.4..7 1050 1225 OU383 1234.6. 1800 2040 OU381 SPU 1915 1950 DH4 ....5.7 1800 2105 OU385 DBV 1925 2000 DH4 DH4 Þ Istanbul (IST) .2.4..7 Þ Prishtina (PRN) .2.4..7 Þ Sarajevo (SJJ) .2.4..7 Þ Split (SPU) 1234.6. DH4 Þ Zagreb (ZAG) Od/from SARAJEVO (SJJ) DH4 BOSNIA AND HERZEGOVINA Þ Amsterdam (AMS) 1234567 0630 1030 OU341/OU450 ZAG 0725 0825 DH4/32S 0630 1045 OU341/OU456 ZAG 0725 0825 DH4 0630 1040 OU341/OU480 ZAG 0725 0815 DH4 12345.. 0630 1130 OU341/OU416 ZAG 0725 0955 DH4/32S .....6. 0630 1030 OU341/OU416 ZAG 0725 0855 DH4/32S ......7 0630 1040 OU341/OU416 ZAG 0725 0905 DH4/32S Þ Brussels (BRU) 1.34... Þ Copenhagen (CPH) 12.45.7 Þ Frankfurt (FRA) 20 Od/from SARAJEVO (SJJ) BOSNIA AND HERZEGOVINA Þ Frankfurt (FRA) 3-Mar 1...5.. 1530 1930 OU345/OU414 ZAG 1625 1755 DH4/32S .234..7 1600 1930 OU345/OU414 ZAG 1655 1755 DH4/32S .....6. 1600 1930 OU345/OU414 ZAG 1655 1755 DH4/32S 0630 0935 OU341/OU4494 ZAG 0725 0815 DH4/32S .2..... 0630 1050 OU341/OU490 ZAG 0725 0920 DH4/32S ..34.67 0630 1000 OU341/OU490 ZAG 0725 0830 DH4/32S 1234567 0630 0945 OU341/OU4436 ZAG 0725 0830 DH4 1...5.. 1530 1950 OU345/OU436 ZAG 1625 1835 DH4 .234..7 1600 1950 OU345/OU436 ZAG 1655 1835 DH4 .....6. 1600 1950 OU345/OU436 ZAG 1655 1835 DH4 0630 1035 OU341/OU470 ZAG 0725 0830 DH4/32S 0630 1000 OU341/OU382 ZAG 0725 0830 DH4 1234567 0630 0910 OU341/OU440 ZAG 0725 0810 DH4 1...5.. 1530 1845 OU345/OU442 ZAG 1625 1745 DH4 .234..7 1600 1845 OU345/OU442 ZAG 1655 1745 DH4 .....6. 1600 1845 OU345/OU442 ZAG 1655 1745 DH4 1234567 0630 0725 OU341 DH4 1...5.. 1530 1625 OU345 DH4 .234..7 1600 1655 OU345 DH4 .....6. 1600 1655 OU345 DH4 1234567 0630 1005 OU341/OU460 ZAG 0725 0830 DH4 1...5.. 1530 1830 OU345/OU464 ZAG 1625 1655 DH4 Þ London (LGW) 1...5.. Þ London (LHR) Þ Munich (MUC) 3-Mar Þ Paris (CDG) 1..45.7 Þ Rome (FCO) .2.4..7 Þ Vienna (VIE) 3-Mar Þ Zagreb (ZAG) 3-Mar Þ Zurich (ZRH) Od/from SKOPJE (SKP) MACEDONIA Þ Amsterdam (AMS) 12345.7 0550 1030 OU367/OU450 ZAG 0725 0825 DH4/32S 0550 1045 OU367/OU456 ZAG 0725 0825 DH4 0550 1040 OU367/OU480 ZAG 0725 0815 DH4 12345.. 0550 1130 OU367/OU416 ZAG 0725 0955 DH4/32S ......7 0550 1040 OU367/OU416 ZAG 0725 0905 DH4/32S 0550 0935 OU367/OU4494 ZAG 0725 0815 DH4/32S Þ Brussels (BRU) 1.34... Þ Copenhagen (CPH) 12.45.7 Þ Frankfurt (FRA) Þ London (LGW) 1...5.. 21 Od/from SKOPJE (SKP) MACEDONIA Þ London (LHR) .2..... 0550 1050 OU367/OU490 ZAG 0725 0920 DH4/32S ..34..7 0550 1000 OU367/OU490 ZAG 0725 0830 DH4/32S 12345.7 0550 0945 OU367/OU4436 ZAG 0725 0830 DH4 1...5.. 1600 1950 OU369/OU436 ZAG 1735 1835 DH4 0550 1035 OU367/OU470 ZAG 0725 0830 DH4/32S 0550 1000 OU367/OU382 ZAG 0725 0830 DH4 Þ Munich (MUC) Þ Paris (CDG) 1..45.7 Þ Rome (FCO) .2.4..7 Þ Vienna (VIE) 12345.7 0550 0910 OU367/OU440 ZAG 0725 0810 DH4 1...5.. 1600 1940 OU369/OU5448 ZAG 1735 1840 F70 12345.7 0550 0725 OU367 DH4 1...5.. 1600 1735 OU369 DH4 0550 1005 OU367/OU460 Þ Zagreb (ZAG) Þ Zurich (ZRH) 12345.7 ZAG 0725 0830 Od/from SPLIT (SPU) DH4 CROATIA Þ Amsterdam (AMS) 1234567 0650 1030 OU651/OU450 ZAG 0735 0825 32S 1.34... 0650 1045 OU651/OU456 ZAG 0735 0825 32S/DH4 ....5.7 1215 1720 OU655/OU456 ZAG 1305 1500 DH4 .2..... 1335 1720 OU655/OU456 ZAG 1425 1500 DH4 Þ Brussels (BRU) Þ Copenhagen (CPH) operated in Co-operation with SAS 12.45.7 0650 1040 OU651/OU480 ZAG 0735 0815 32S/DH4 1234567 1440 1905 OU412/OU5654 FRA 1630 1730 32S Þ Dusseldorf (DUS) 1234567 operated in Co-operation with Lufthansa 1440 1830 OU412/OU5414 Þ Frankfurt (FRA) 1234567 FRA 1630 1740 32S operated in Co-operation with Lufthansa 1440 1630 OU412 1215 1705 OU655/OU5350 32S Þ Istanbul (IST) 1.3.5.7 Þ Lisbon (LIS) ZAG 1305 1405 DH4/737 operated in Co-operation with TAP Portugal 12345.. 1440 2040 OU412/OU5718 FRA 1630 1835 .....67 1445 2040 OU412/OU5718 FRA 1635 1835 32S 1234.6. 1600 2045 OU380/OU5722 FCO 1710 1845 DH4/32S 1...5.. 0650 0935 OU651/OU4494 ZAG 0735 0815 32S ......7 1215 1600 OU655/OU4494 ZAG 1305 1440 32S 32S Þ London (LGW) 22 Od/from SPLIT (SPU) CROATIA Þ London (LHR) .2..... 0650 1050 OU651/OU490 ZAG 0735 0920 ..34.67 0650 1000 OU651/OU490 ZAG 0735 0830 32S 1...5.. 1215 1605 OU655/OU490 ZAG 1305 1435 DH4/32S ..3.... 1215 1605 OU655/OU492 ZAG 1305 1435 DH4/32S .....6. 1300 1605 OU655/OU492 ZAG 1350 1435 DH4/32S Þ Munich (MUC) 32S operated in Co-operation with Lufthansa 1.3.5.7 0735 0910 OU4438 .2.4.6. 0650 0945 OU651/OU4436 ZAG 1440 2210 OU412/OU5668 FRA 1630 2015 1..45.7 0650 1035 OU651/OU470 ZAG 0735 0830 32S .2..... 1335 1710 OU655/OU470 ZAG 1425 1505 DH4/32S ......7 1215 1635 OU655/OU310 ZAG 1305 1500 DH4 .2.4... 1335 1635 OU655/OU310 ZAG 1425 1500 DH4 1.3.... 1950 2310 OU381/OU312 ZAG 2040 2135 DH4 1600 1710 OU380 1...5.. 1215 1525 OU655/OU368 ZAG 1305 1350 DH4 1234.6. 1950 2245 OU381/OU366 ZAG 2040 2110 DH4 DH4 Þ Oslo (OSL) 1234567 0735 0830 32S/DH4 operated in Co-operation with SAS 32S/737 Þ Paris (CDG) Þ Prishtina (PRN) Þ Rome (FCO) 1234.6. DH4 Þ Skopje (SKP) Þ Stockholm (ARN) operated in Co-operation with SAS 12345.7 1440 1950 OU412/OU5662 FRA 1630 1745 32S/737 .....6. 1440 2155 OU412/OU5664 FRA 1630 1950 32S/737 1234567 0650 0910 OU651/OU440 ZAG 0735 0810 32S/DH4 .2.4... 1335 1845 OU655/OU442 ZAG 1425 1745 DH4 ....5.7 1610 1845 OU657/OU442 ZAG 1700 1745 DH4 1234567 0650 0735 OU651 32S 1.3.5.7 1215 1305 OU655 DH4 .....6. 1300 1350 OU655 DH4 .2.4... 1335 1425 OU655 DH4 ....5.7 1610 1700 OU657 DH4 1234.6. 1950 2040 OU381 DH4 1234567 0650 1005 OU651/OU460 ZAG 0735 0830 DH4 1...5.. 1215 1830 OU655/OU464 ZAG 1305 1655 DH4 ..3...7 1215 1820 OU655/OU464 ZAG 1305 1645 DH4 .....6. 1300 1820 OU655/OU464 ZAG 1350 1645 DH4 .2.4... 1335 1820 OU655/OU464 ZAG 1425 1645 DH4 Þ Vienna (VIE) Þ Zagreb (ZAG) Þ Zurich (ZRH) Þ Zurich (ZRH) 23 Od/from STOCKHOLM (ARN) SWEDEN Þ Dubrovnik (DBV) operated in Co-operation with SAS .2..5.. 0735 1220 OU5665/OU419 FRA 0945 1030 737/32S ......7 1440 2050 OU5661/OU419 FRA 1655 1900 737/32S Þ Split (SPU) operated in Co-operation with SAS .....6. 0735 1300 OU5665/OU413 FRA 0945 1120 737/32S 12345.. 0900 1400 OU5659/OU413 FRA 1120 1220 737/32S Þ Zagreb (ZAG) operated in Co-operation with Austrian Airlines and SAS 1234567 0630 1105 OU5559/OU441 VIE 0900 1010 32S/DH4 12.45.. 0915 1340 OU5687/OU481 CPH 1025 1120 32S/DH4 1234567 1650 2220 OU5663/OU415 FRA 1900 2055 Od/from VIENNA (VIE) 737/32S AUSTRIA Þ Dubrovnik (DBV) 1..4..7 1010 1250 OU441/OU668 ZAG 1105 1145 DH4 1234567 1305 1540 OU5441/OU662 ZAG 1355 1435 DH4 1234567 1935 2205 OU443/OU664 ZAG 2030 2110 DH4/32S 1234567 1010 1705 OU441/OU5350 ZAG 1105 1405 DH4/737 1.3.5.. 1305 1740 OU5441/OU350 ZAG 1355 1445 DH4/32S 1010 1520 OU441/OU330 ZAG 1105 1410 DH4 .2.4..7 1305 1635 OU5441/OU310 ZAG 1355 1500 DH4 1.3.5.. 1935 2310 OU443/OU312 ZAG 2030 2135 DH4 1935 2255 OU443/OU632 ZAG 2030 2105 DH4 0645 1000 OU5443/OU382 ZAG 0740 0830 F70/DH4 Þ Istanbul (IST) Þ Podgorica (TGD) 1.3.5.. Þ Prishtina (PRN) Þ Pula (PUY) 1234567 Þ Rome (FCO) .2.4..7 Þ Sarajevo (SJJ) 3-Mar 1...5.. 1010 1500 OU441/OU344 ZAG 1105 1410 DH4 .234..7 1305 1530 OU5441/OU344 ZAG 1355 1440 DH4 .....6. 1305 1530 OU5441/OU344 ZAG 1355 1440 DH4 1234567 1935 2200 OU443/OU342 ZAG 2030 2110 DH4 1...5.. 1010 1525 OU441/OU368 ZAG 1105 1350 DH4 1234.67 1935 2245 OU443/OU366 ZAG 2030 2110 DH4 .2.4... 1010 1300 OU441/OU652 ZAG 1105 1210 DH4 .....6. 1010 1225 OU441/OU652 ZAG 1105 1135 DH4 1234.6. 1305 1525 OU5441/OU380 ZAG 1355 1435 DH4 ....5.7 1305 1535 OU5441/OU654 ZAG 1355 1445 DH4 1234567 1935 2155 OU656 ZAG 2030 2110 DH4/32S Þ Skopje (SKP) Þ Split (SPU) 24 Od/from VIENNA (VIE) AUSTRIA Þ Zadar (ZAD) 1234567 1935 2155 OU443/OU632 Þ Zagreb (ZAG) ZAG 2030 0645 0740 OU5443 F70 1234567 1010 1105 OU441 DH4 1234567 1305 1355 OU5441 DH4 12345.7 1710 1805 OU5449 F70 1234567 1935 2030 OU443 DH4 Od/from WASHINGTON (IAD) UNITED STATES operated in Co-operation with SAS 10-Mar 1.34.67 1715 1340 +1 OU5635/OU481 CPH 0710 +1 1120 +1 340/DH4 1.34.67 1815 1340 +1 OU5635/OU481 CPH 0710 +1 1120 +1 340/DH4 1.34.67 1815 1340 +1 OU5635/OU481 CPH 0710 +1 1120 +1 5-Nov 11-Mar DH4 12345.7 Þ Zagreb (ZAG) 6-Nov 2105 operated in Co-operation with Austrian Airlines Od/from ZADAR (ZAD) 340/DH4 CROATIA Þ Amsterdam (AMS) 1234567 0700 1030 OU631/OU450 ZAG 0740 0825 DH4/32S 0700 1045 OU631/OU456 ZAG 0740 0825 DH4 0700 1040 OU631/OU480 ZAG 0740 0815 DH4 12345.. 0700 1130 OU631/OU416 ZAG 0740 0955 DH4/32S .....6. 0700 1030 OU631/OU416 ZAG 0740 0855 DH4/32S ......7 0700 1040 OU631/OU416 ZAG 0740 0905 DH4/32S 0700 0935 OU631/OU4494 ZAG 0740 0815 DH4/32S .2..... 0700 1050 OU631/OU490 ZAG 0740 0920 DH4/32S ..34.67 0700 1000 OU631/OU490 ZAG 0740 0830 DH4/32S 0700 0945 OU631/OU4436 ZAG 0740 0830 DH4 0700 1035 OU631/OU470 ZAG 0740 0830 DH4/32S 2220 2255 OU632 0700 0910 OU631/OU440 0700 0740 OU631 Þ Brussels (BRU) 1.34... Þ Copenhagen (CPH) 12.45.7 Þ Frankfurt (FRA) Þ London (LGW) 1...5.. Þ London (LHR) Þ Munich (MUC) 1234567 Þ Paris (CDG) 1..45.7 Þ Pula (PUY) 1234567 DH4 Þ Vienna (VIE) 1234567 ZAG 0740 0810 DH4 Þ Zagreb (ZAG) 1234567 DH4 Od/from ZADAR (ZAD) CROATIA Þ Zurich (ZRH) 1234567 0700 1005 OU631/OU460 ZAG 0740 0830 DH4 25 Od/from ZAGREB (ZAG) Þ Aberdeen (ABZ) CROATIA operated in Co-operation with BMI British Midland ..34... 0830 1355 OU490/OU5932 LHR 1000 1215 32S .....6. 0830 1300 OU490/OU5932 LHR 1000 1120 32S ......7 0830 1420 OU490/OU5932 LHR 1000 1240 32S .2..... 0920 1355 OU490/OU5932 LHR 1050 1215 32S 1...5.. 1435 1850 OU490/OU5934 LHR 1605 1715 32S ..3.... 1435 1850 OU492/OU5934 LHR 1605 1715 32S .....6. 1435 2135 OU492/OU5934 LHR 1605 1955 32S 0825 1030 OU450 Þ Amsterdam (AMS) 1234567 Þ Belfast (BHD) 32S operated in Co-operation with BMI British Midland ...4..7 0830 1425 OU490/OU5914 LHR 1000 1300 32S .2..... 0920 1425 OU490/OU5914 LHR 1050 1300 32S 1...5.. 1435 1855 OU490/OU5916 LHR 1605 1730 32S ..3..6. 1435 1855 OU492/OU5916 LHR 1605 1730 32S Þ Berlin (TXL) operated in Co-operation with Lufthansa 1234567 0830 1210 OU4436/OU5430 MUC 0945 1100 DH4/32S 12345.7 1835 2155 OU436/OU5432 MUC 1950 2045 DH4/32S .....6. 1835 2250 OU436/OU5432 MUC 1950 2140 DH4/32S Þ Bologna (BLQ) .2.4..7 operated in Co-operation with TAP Portugal 1525 1630 OU5700 Þ Brussels (BRU) 32S operated in Co-operation with SN Brussels 1.34... 0825 1045 OU456 DH4 .2..5.7 1500 1720 OU456 DH4 Þ Copenhagen (CPH) operated in Co-operation with Austrian Airlines and SAS 12.45.7 0815 1040 OU480 .....6. 0855 1355 OU416/OU5652 FRA 1030 1230 32S ......7 0905 1355 OU416/OU5652 FRA 1040 1230 32S 12345.. 0955 1355 OU416/OU5652 FRA 1130 1230 32S 1234567 1745 2150 OU442/OU5554 VIE 1845 2000 DH4/32S 12345.7 1835 2200 OU436/OU5676 MUC 1950 2020 DH4/M80 Þ Dublin (DUB) DH4 operated in Co-operation with BMI British Midland ..34.67 0830 1425 OU490/OU5922 LHR 1000 1300 32S 1...5.. 1435 1055 OU490/OU5924 LHR 1605 1935 32S ..3..6. 1435 2055 OU492/OU5924 LHR 1605 1935 32S .2..5.. 0555 0650 OU660 32S 1..4..7 1145 1250 OU668 DH4 ....5.7 1415 1520 OU384 DH4 1234567 1435 1540 OU662 DH4 1234567 2110 2205 OU664 Þ Dubrovnik (DBV) Þ Dusseldorf (DUS) 26 32S operated in Co-operation with Lufthansa 1234567 0655 1230 OU410/OU5410 FRA 0830 1140 32S/737 1234567 0830 1210 OU4436/OU5424 MUC 0945 1055 DH4/32S Od/from ZAGREB (ZAG) CROATIA Þ Dusseldorf (DUS) operated in Co-operation with Lufthansa .....6. 0855 1230 OU416/OU5410 FRA 1030 1140 32S/737 ......7 0905 1230 OU416/OU5410 FRA 1040 1140 32S/737 12345.. 0955 1415 OU416/OU5412 FRA 1130 1325 32S 1234567 1755 2235 OU414/OU5416 FRA 1930 2145 32S/737 12345.7 1835 2215 OU436/OU5422 MUC 1950 2100 DH4/32S .....6. 1835 2250 OU436/OU5422 MUC 1950 2135 DH4/32S Þ Edinbourgh (EDI) operated in Co-operation with BMI British Midland ..34.67 0830 1310 OU490/OU5906 LHR 1000 1140 32S 1...5.. 1435 2040 OU490/OU5908 LHR 1605 1910 32S ..3.... 1435 2040 OU492/OU5908 LHR 1605 1910 32S Þ Frankfurt (FRA) operated in Co-operation with Lufthansa 1234567 0655 0830 OU410 32S .....6. 0855 1030 OU416 32S ......7 0905 1040 OU416 32S 12345.. 0955 1130 OU416 32S 1234567 1400 1535 OU5404 CRJ 1234567 1755 1930 OU414 32S Þ Geneve (GVA) operated in Co-operation with Swiss International Air Lines 1234567 0830 1305 OU460/OU5200 ZRH 1005 1215 DH4/32S .234.67 1645 2125 OU464/OU5202 ZRH 1820 2035 DH4/32S 1...5.. 1655 2125 OU464/OU5202 ZRH 1830 2035 DH4/32S Þ Gothenburg (GOT) operated in Co-operation with Austrian Airlines and SAS 1.3.567 0810 1150 OU440/OU5544 VIE 0910 0950 DH4/F70 12.45.. 0815 1455 OU480/OU5692 CPH 1040 1410 DH4/CRJ ......7 0815 1305 OU480/OU5690 CPH 1040 1220 DH4/CRJ 1234567 1745 2240 OU442/OU5562 VIE 1845 2040 DH4/F70 Þ Hamburg (HAM) operated in Co-operation with Lufthansa 12345.. 0830 1155 OU4436/OU5426 MUC 0945 1035 DH4/32S .....67 0830 1220 OU4436/OU5426 MUC 0945 1100 DH4/32S 123456. 1835 2250 OU436/OU5428 MUC 1950 2130 DH4/32S ......7 1835 2145 OU436/OU5428 MUC 1950 2025 DH4/32S Þ Helsinki (HEL) operated in Co-operation with Austrian Airlines 1234567 0810 1255 OU440/OU5546 VIE 0910 1015 DH4/100 1234567 1745 2240 OU442/OU5548 VIE 1845 2005 DH4/100 Þ Istanbul (IST) operated in Co-operation with Turkish Airlines 1234567 1405 1705 OU5350 737 1.3.5.. 1445 1740 OU350 32S 1234567 0830 1405 OU460/OU5720 ZRH 1005 1215 DH4/32S .....6. 0855 1535 OU416/OU5714 FRA 1030 1330 32S ......7 0905 1535 OU416/OU5714 FRA 1040 1330 32S 12345.. 0955 1535 OU416/OU5714 FRA 1130 1330 32S .2.4..7 1525 1905 OU5700 BLQ 1630 1710 32S .234.67 1645 2055 OU464/OU5724 ZRH 1820 1905 DH4/32S Þ Lisbon (LIS) operated in Co-operation with TAP Portugal 27 ZEMLJOVID ODREDIŠTA GENEVE Lyon Osijek Turin Genoa Bari Lamezia Terme Palermo Catania Athens Tel Aviv 28 29 Od/from ZAGREB (ZAG) Þ London (LGW) CROATIA operated in Co-operation with BMI British Midland 1...5.. 0815 0935 OU4494 32S ......7 1440 1600 OU4494 32S Þ London (LHR) operated in Co-operation with BMI British Midland ..34.67 0830 1000 OU490 32S .2..... 0920 1050 OU490 32S 1...5.. 1435 1605 OU490 32S ..3..6. 1435 1605 OU492 32S Þ Manchester (MAN) operated in Co-operation with BMI British Midland ..34... 0830 1225 OU490/OU5926 LHR 1000 1120 32S 1...5.. 1435 1945 OU490/OU5928 LHR 1605 1840 32S ..3.... 1435 1945 OU492/OU5928 LHR 1605 1840 32S .....6. 1435 1900 OU492/OU5928 LHR 1605 1755 32S Þ Munich (MUC) operated in Co-operation with Lufthansa 1234567 0830 0945 OU4436 1234567 1300 1405 OU5438 CRJ 1234567 1715 1830 OU5434 DH4 1234567 1835 1950 OU436 DH4 DH4 Þ New York (EWR) 6-Nov 11-Mar operated in Co-operation with SAS 4-Nov 12.45.7 0815 1615 OU480/OU5630 CPH 1040 1220 DH4/340 9-Mar 12.45.7 0815 1515 OU480/OU5630 CPH 1040 1120 DH4/340 12.45.7 0815 1615 OU480/OU5630 CPH 1040 1120 DH4/340 Þ Oslo (OSL) operated in Co-operation with Austrian Airlines and SAS 1234567 0810 1245 OU440/OU5550 VIE 0910 1020 DH4/100 12.45.7 0815 1305 OU480/OU5686 CPH 1040 1155 DH4/737 .....6. 0855 1325 OU416/OU5670 FRA 1030 1130 32S/737 ......7 0905 1325 OU416/OU5670 FRA 1040 1130 32S/737 1234567 1745 2240 OU442/OU5552 VIE 1845 2010 DH4/100 1234567 1755 2210 OU414/OU5668 FRA 1930 2015 32S/737 1..45.7 0830 1035 OU470 32S .2..... 1505 1710 OU470 32S 1410 1520 OU330 Þ Paris (CDG) Þ Podgorica (TGD) 1.3.5.. Þ Prague (PRG) DH4 operated in Co-operation with Austrian Airlines 1234567 0810 1045 OU440/OU5540 VIE 0910 0950 DH4 12345.7 1745 2055 OU442/OU5542 VIE 1845 2005 DH4 .2.4..7 1500 1635 OU310 DH4 1.3.5.. 2135 2310 OU312 DH4 2105 2255 OU632 Þ Prishtina (PRN) Þ Pula (PUY) 1234567 30 ZAD 2155 2220 DH4 Od/from ZAGREB (ZAG) CROATIA Þ Rome (FCO) .2.4..7 0830 1000 OU382 ....5.7 1415 1715 OU384 DBV 1520 1555 DH4 1234.6. 1435 1710 OU380 SPU 1525 1600 DH4 1...5.. 1410 1500 OU344 DH4 .234..7 1440 1530 OU344 DH4 .....6. 1440 1530 OU344 DH4 1234567 2110 2200 OU342 DH4 1...5.. 1350 1525 OU368 DH4 1234.67 2110 2245 OU366 DH4 1.3.5.7 0610 0700 OU650 DH4 .....6. 1135 1225 OU652 DH4 .2.4... 1210 1300 OU652 DH4 1234.6. 1435 1525 OU380 DH4 ....5.7 1445 1535 OU654 DH4 1234567 2110 2155 OU656 32S DH4 Þ Sarajevo (SJJ) 3-Mar Þ Skopje (SKP) Þ Split (SPU) Þ Stockholm (ARN) operated in Co-operation with Austrian Airlines and SAS 1...5.7 0810 1520 OU440/OU5560 VIE 0910 1255 DH4/100 12.45.7 0815 1305 OU480/OU5688 CPH 1040 1155 DH4/737 .....6. 0855 1420 OU416/OU5660 FRA 1030 1215 DH4/737 ......7 0905 1420 OU416/OU5660 FRA 1040 1215 DH4/737 12345.. 0955 1420 OU416/OU5660 FRA 1130 1215 DH4/737 .234..7 1645 2215 OU464/OU5682 ZRH 1820 1945 DH4/737 1...5.. 1655 2215 OU464/OU5682 ZRH 1830 1945 DH4/737 1234567 1745 2250 OU442/OU5558 VIE 1845 2025 DH4/32S 1234567 0810 0910 OU440 12345.7 0825 0925 OU5442 F70 1234567 1515 1610 OU5440 DH4 1234567 1745 1845 OU442 DH4 12345.7 1840 1940 OU5448 Þ Vienna (VIE) operated in Co-operation with Austrian Airlines DH4 F70 Þ Washington (IAD) 6-Nov 11-Mar operated in Co-operation with SAS 4-Nov 1..45.7 0815 1615 OU480/OU5634 CPH 1040 1220 DH4/340 9-Mar 1..45.7 0815 1515 OU480/OU5634 CPH 1040 1220 DH4/340 1..45.7 0815 1615 OU480/OU5634 CPH 1040 1220 DH4/340 Þ Zadar (ZAD) 1234567 2105 2155 Þ Zurich (ZRH) OU632 DH4 operated in Co-operation with Swiss International Air Lines 1234567 0830 1005 OU460 DH4 .234.67 1645 1820 OU464 DH4 1...5.. 1655 1830 OU464 DH4 31 Od/from ZURICH (ZRH) SWITZERLAND Þ Dubrovnik (DBV) 1234.6. 1105 1540 OU461/OU662 ZAG 1230 1435 ....5.7 1105 1520 OU461/OU384 ZAG 1230 1415 DH4 .234.67 1900 2205 OU465/OU664 ZAG 2025 2110 DH4/32S 1...5.. 1910 2205 OU465/OU664 ZAG 2035 2110 DH4/32S 1105 1705 OU461/OU5350 ZAG 1230 1405 737/DH4 1105 1520 OU461/OU330 ZAG 1230 1410 DH4 .2.4..7 1900 1635 OU465/OU310 ZAG 2025 1500 DH4 1...5.. 1910 2310 OU465/OU312 ZAG 2035 2135 DH4 .234.67 1900 2255 OU465/OU632 ZAG 2025 2105 DH4 1...5.. 1910 2255 OU465/OU632 ZAG 2035 2105 DH4 1...5.. 1105 1500 OU461/OU344 ZAG 1230 1410 DH4 .234..7 1105 1530 OU461/OU344 ZAG 1230 1440 DH4 .....6. 1105 1530 OU461/OU344 ZAG 1230 1440 DH4 .234.67 1900 2200 OU465/OU342 ZAG 2025 2110 DH4 1...5.. 1910 2200 OU465/OU342 ZAG 2035 2110 DH4 1...5.. 1105 1525 OU461/OU368 ZAG 1230 1350 DH4 .234.67 1900 2245 OU465/OU366 ZAG 2025 2110 DH4 1...... 1910 2245 OU465/OU366 ZAG 2035 2110 DH4 1234.6. 1105 1525 OU461/OU380 ZAG 1230 1435 DH4 ....5.7 1105 1535 OU461/OU654 ZAG 1230 1445 DH4 .234.67 1900 2155 OU461/OU656 ZAG 2025 2110 DH4/32S 1...5.. 1910 2155 OU461/OU656 ZAG 2035 2110 DH4/32S .234.67 1900 2155 OU465/OU632 ZAG 2025 2105 DH4 1...5.. 1910 2155 OU465/OU632 ZAG 2035 2105 DH4 DH4 Þ Istanbul (IST) 1234567 Þ Podgorica (TGD) 1.3.5.. Þ Prishtina (PRN) Þ Pula (PUY) Þ Sarajevo (SJJ) 3-Mar Þ Skopje (SKP) Þ Split (SPU) Þ Zadar (ZAD) Þ Zagreb (ZAG) operated in Co-operation with Swiss International Air Lines 1234567 1105 1230 OU461 DH4 .234.67 1900 2025 OU465 DH4 1...5.. 1910 2035 OU465 DH4 Sve informacije o redu letenja moete naæi i na internet stranicama Croatia Airlinesa www.croatiaairlines.com All information about the new timetable can aslo be found on the Croatia Airlines website at www.croatiaairlines.com 32 FLOTA FLEET AIRBUS A320 37,57 870 162/164 AIRBUS A319 33,84 870 132 Q400 32,83 667 76 33 VAMA NA USLUZI AT YOUR SERVICE Poštovani putnici! Vaše zadovoljstvo naša je prva i najvanija zadaæa. Stoga vas molimo da proèitate nekoliko uputa vanih za vaše putovanje. Dear Passengers, Your satisfaction is our first and foremost concern. That is why you are kindly requested to read a few instructions important for your journey. Uvaavajuæi svjetske zdravstvene i ekološke trendove, od 31. svibnja 1996. Croatia Airlines uvela je nepušaèke letove na svim linijama. Zahvaljujemo vam što se pridruujete našim nastojanjima da svijet bude zdraviji, èistiji i ljepši. As of 31st May 1996, in accordance with health and environmental trends throughout the world, Croatia Airlines introduced non-smoking flights to all destinations. We thank you for joining us in our efforts in making the world a better, cleaner and healthier place. Rezervacije i otkaz rezervacije Mjesto za svoj let pravodobno osigurajte u putnièkoj agenciji ili u poslovnici Croatia Airlinesa. Ne iskoristi li se rezervirano mjesto, Croatia Airlines ima pravo otkaza svih sljedeæih veza i povratnih rezervacija. Napominjemo da su prema èlanku 10. Opæih uvjeta prijevoza, promjena ili otkaz rezervacije kao i povrat novca za putnu kartu moguæi samo u skladu s primjenjivim pravilima o prevoznini ili tarifi. Opæi uvjeti prijevoza Croatia Airlines objavljeni su na web stranici www.croatiaairlines.com. Prilikom rezervacija za: dijete bez pratnje, trudnicu, putnika s tjelesnim ošteæenjima, osobu stariju od 80 godina i/ili osobu koja sa sobom vodi ivotinju za društvo (psa, maèku...) molimo istaknite o kojoj je kategoriji putnika rijeè kako bi se osigurale odgovarajuæe usluge. Reservations and Cancellation Please make the reservation for your flight well in advance through your travel agent or Croatia Airlines sales office. In the event of a booked seat not being used, Croatia Airlines reserves the right to cancel all connecting and return bookings. Please note that according to General Conditions of Carriage, article 10, reservation changes or cancellation as well as ticket refund are only possible in accordance with the applicable fare rules or tariff. Croatia Airlines General Conditions of Carriage are published at www.croatiaairlines.com. If a reservation is being made for: an unaccompanied minor, a pregnant woman, a disabled person, a person over 80 years of age, or a person carrying a household pet, please state which of the above categories is involved, to ensure provision of the appropriate services. Prijevoz djece Djeca do navršene dvije godine mogu putovati besplatno, na svim domaæim redovitim letovima Croatia Airlinesa. Na meðunarodnim redovitim linijama Cro34 atia Airlinesa djeca do navršene 2 godine plaæaju 10% od cijene zrakoplovne karte za odraslu osobu. Uvjet je da dijete sjedi u krilu osobe s kojom putuje. Za djecu izmeðu dvije i dvanaest godina ili za dijete mlaðe od dvije godine, koje zauzima posebno sjedalo, a u pratnji je odrasle osobe, odobrava se dodatni popust. Ukoliko jedna odrasla osoba putuje s dvoje djece do navršene 2 godine, jedno dijete moe sjediti u krilu osobe s kojom putuje i plaæa cijenu s popustom odreðenim za dijete do dvije godine starosti, dok drugo dijete mora imati rezervirano sjedalo i plaæa cijenu s popustom odreðenim za dijete od 2 do 12 godina. Ukoliko dijete navršava drugu godinu ivota u razdoblju putovanja, mora imati potvrðeno sjedalo na povratnom letu i platiti cijenu s popustom odreðenim za dijete od 2 do 12 godina. Malim putnicima tijekom leta vrijeme æe zacijelo bre proæi u Supijevom društvu, uz bojanku i strip knjiicu za djecu. Neobiène pustolovine ovog hrabrog letaèa bit æe zanimljivo štivo za veæu djecu, dok æe naši najmlaði putnici uivati u bojenju i crtanju zrakoplova. Radujemo se svakom novom susretu! Children and Infants Up to the age of two, children can travel for free on all domestic regular flights. On international regular flights children up to the age of two are charged 10% of the regular ticket price for adults. The condition is that the child sits on the lap of the accompanying passenger. For children between two and twelve years of age, or for a child younger than two years of age occupying a separate seat, additional discount is approved. If one adult travels with two children under the age of 2, then one child can sit on the adult’s lap and will be charged the discounted fare for a two-year old child, while the other child must have a booked seat and will be charged the discounted fare for a child between 2 and 12 years of age. An infant who reaches the age of two on a date during the journey must have a separate seat on the return flight and will be charged the fare with discount for children between 2 and 12. Supi’s company will keep our little passengers busy with a colouring book and a comic book for children. The unusual adventures of this brave aviator will be an interesting reading for the older children while the youngest passengers will enjoy colouring and drawing the airplanes. We look forward to meeting you again! Vrijeme prijave za odlet Putnicima savjetujemo da se prijave slubi za prihvat i otpremu u zraènoj luci: – za domaæi promet 90 minuta, a najkasnije 45 minuta prije vremena predviðenoga za polijetanje zrakoplova – za meðunarodni promet 120 minuta, a najkasnije 45 minuta prije vremena predviðenoga za polijetanje zrakoplova. Vremena prijavljivanja za let razlièita su u svakoj zraènoj luci te prijevoznik preporuèuje putniku da se informira o tim vremenima i da ih se pridrava. Putnici s elektronièkom kartom imaju moguænost prijave za let i preko interneta na www.croatiaairlines.com i to najranije 23 sata, a najkasnije 60 minuta prije polijetanja. Uslugom se mogu koristiti putnici s ruènom prtljagom kao i oni koji ele predati prtljagu u polazišnoj zraènoj luci, što se prijavljuje tijekom registracije za let. 35 Check-in times Passengers are advised to check-in at the airport: – 90 minutes before and not later than 45 minutes prior to the scheduled flight departure time on domestic services, – 120 minutes before and not later than 45 minutes prior to the scheduled flight departure time on international services. Check-in times are different at each airport and carriers recommend that passengers inform themselves about them and adhere to them. Passengers with electronic tickets can also check in online at www.croatiaairlines.com, no earlier than 23 hours and no later than 60 minutes before flight departure. This service is available to passengers with hand baggage, as well as those who have bags to check in. They just need to announce it during the web check-in procedure. Prijevoz – prtljage Odrasli putnik ili dijete za koje se plaæa cijena s popustom, ima pravo na besplatan prijevoz prtljage i to: – u meðunarodnom prometu: – 2 komada prtljage / max 32 kg po komadu za poslovni razred – 1 komad prtljage / max 23 kg za ekonomski razred – u domaæem prometu: – 1 komad prtljage / max 20 kg za poslovni razred i – 1 komad prtljage / max 15 kg za ekonomski razred. Maksimalni zbroj dimenzija svakog komada prtljage je 158 cm. Dijete do dvije godine, koje putuje besplatno ili s 90 % popusta, ima pravo na prijevoz jednih sklopivih kolica i prtljage s maksimalnim zbrojem dimenzija 115 cm: – u meðunarodnom prometu: – 1 komad prtljage / max 23 kg – u domaæem prometu: – 1 komad prtljage / max 15 kg. Osim predane prtljage, putnik ima pravo ponijeti sa sobom u putnièku kabinu ove osobne stvari: ogrtaè, kišobran ili štap, manju kameru, dalekozor, ensku ruènu torbicu, torbu za spise, knjigu ili novine za èitanje u tijeku putovanja, djeèju košaru i hranu za dojenèad u tijeku putovanja, potpuno sklopiva invalidska kolica i/ili štake. U dopuštenu prtljagu uraèunan je i jedan komad ruène prtljage, èiji zbroj dimenzija ne prelazi 115 cm, a teina 8 kg. Ako je prtljaga tea od dopuštene, višak se plaæa po dodatnom komadu prtljage. Svaka veæa kolièina, teina ili velièina prtljage mora se unaprijed najaviti prilikom rezervacije. Za putovanja izvan Europe primjenjuju se propisi zrakoplovnog partnera. – ivotinja za društvo Vaše ivotinje za društvo mogu letjeti s vama Croatia Airlinesom ako to ne zabranjuje drava u koju se prevoze. Ovisno o njihovoj teini, mogu se prevoziti u putnièkoj kabini ili u prtljaniku zrakoplova, u odgovarajuæem spremniku i po odreðenim uvjetima. Prilikom rezervacije leta svakako rezervirajte mjesto i za svoju ivotinju za društvo i saznajte sve o potrebnim dokumentima za let. 36 – športske opreme Prilikom rezervacije svakako napomenite o vrsti športske opreme koju æete nositi sa sobom. Prijevoz skija i skijaške opreme, golf opreme, dasaka za jedrenje i bicikla, ako oprema prelazi dopuštenu teinu, naplaæuje se po posebnim tarifama za prijevoz športske opreme. Transport of – baggage Adult passengers or children paying reduced ticket prices have a free baggage allowance: – on international flights: – 2 pieces / max 32 kg per piece in Business Class – 1 piece / max 23 kg for Economy Class – on domestic flights: – 1 piece / max 20 kg for Business Class and – 1 piece / max 15 kg for Economy Class. Maximum sum of dimensions of each piece is 158 cm. A child under two travelling free of charge or paying 10 % of the adult fare, is allowed to check one foldable buggy and luggage with max dimensions 115 cm – on international flights: – 1 piece / max 23 kg – on domestic flights: – 1 piece / max 15 kg. Apart from the checked-in baggage, the passenger is allowed to carry into the cabin the following items: an overcoat, an umbrella or a cane, a small camera and/or a pair of binoculars, a handbag or purse, pocket book or reasonable amount of reading matter for the flight, a baby's carry cot and infant food to be consumed on board, a fully collapsible wheelchair and/or a pair of crutches and/or other prothetic device for passenger use. The allowed items include one piece of cabin baggage, whose format must not exceed the total of 115 cm and weight of 8 kg. Should the baggage exceed the allowed limit, the excess will be charged per piece. Any larger number, weight or size of baggage must be declared on making the flight reservation. For journeys outside Europe baggage policy of interline partners applies. – animals – house pets Your house pets are allowed to accompany you on your Croatia Airlines flight, provided their entry is not forbidden by the country into which they are being taken. Depending on their weight, pets can travel either in the passenger cabin or in the aircraft’s cargo section, in a special compartment. On making your own flight reservation, don’t fail to make the necessary reservation for your pet, and learn about the documents it will require for the flight. – sports equipment On making your flight reservation don’t forget to specify the type of sports equipment you will be taking with you. The transport of skis and ski outfits, golfclubs, water skis and bicycles is charged according to special tariffs for carrying sports equipment, whenever their weight exceeds the baggage allowance. 37 Roba Croatia Airlines na svojim redovitim linijama prevozi svaki dan veæe kolièine robe i pošte. Suradnja s drugim zrakoplovnim prijevoznicima omoguæuje prijevoz robe i pošte do svih zraènih luka u svijetu. Sve obavijesti o uvjetima prijevoza i cijenama moete dobiti od naše Slube robne prodaje, kod prijevoznika i poslovnih zastupnika. Flota: Dash 8 Q400, šest zrakoplova, moguænost prijevoza 500kg/ 1m3 pošte/robe; Airbus A-319, èetiri zrakoplova, moguænost prijevoza 2700kg/15m3 pošte/robe; Airbus A-320, tri zrakoplova, moguænost prijevoza 1500kg/8,5m3 pošte/robe. Cargo On its regular flights Croatia Airlines carries daily quantities of cargo and mail. Co-operation with other airline companies permits cargo and mail to be delivered to all airports in the world. Any information about the conditions regarding transport and rates can be obtained from our Cargo Sales Services, dispatching agents and business representatives. Fleet: Dash 8 Q400, 6 aircraft, transport capacity 500kg/ 1 m3 of mail/cargo; Airbus A-319, 4 aircraft, transport capacity 2700kg/15m3 of mail/cargo; Airbus A-320, 3 aircraft, transport capacity 1500kg/8,5m3 of mail/cargo. Elektronièki ureðaji Kako bi se sprijeèilo ometanje rada zrakoplovnih elektronièkih ureðaja, u tijeku leta putnicima nije dopušteno koristiti se ovim ureðajima: AM/FM/TV odašiljaèima ili prijamnicima, prijenosnim telefonima (u koje se ubraja i walkie-talkie), igraèkama na daljinsko upravljanje, skenerima, beiènim mikrofonima, satelitskim prijemnicima, CD-ureðajima tijekom polijetanja i slijetanja, raèunalnim pisaèima, elektriènim konverterima i prijenosnom videoopremom. Ukratko, u tijeku leta nije dopušteno korištenje svih ureðaja koji imaju antenu, troše mnogo struje ili su opremljeni laserom. Electronic Devices and Appliances In order to prevent interference with aircraft’s electronic equipment it is forbidden to use on board certain articles such as: AM/FM/TV Transmitters or Receivers, Walkie Talkies, Portable Telephones, Remote Control Toys, Scanners, Wireless Microphones, CD Players during take-off and landing, Computer Printers, Electronic Power Converters, Portable Video Equipment and Satellite Receivers. More general, it can be said that all devices that have an antenna or use a lot of power or are a laser equipped are not allowed to be used during the flight. Zabranjeni predmeti Zakonom je zabranjeno nošenje opasnog materijala i u prijavljenoj i u ruènoj prtljazi. U takve materijale spadaju eksplozivi, lako zapaljive tekuæine, radioaktivni materijali i otrovi, oruje, plinovi pod pritiskom te sredstva protiv korozije. Obavijesti o uvjetima za prijevoz oruja i streljiva u predanoj prtljazi prijevoznik daje na putnikov zahtjev. Potpuni popis predmeta zabranjenih za prijevoz dat æe vam na uvid prijevoznik. 38 Forbidden Items It is forbidden by law to carry with you any dangerous items both in the checked and hand baggage. Such items include: explosives, flammable liquids, radioactive materials and poisons, firearms, pressurized gases and other articles such as anti-corrosive products. On the passenger's request the carrier will supply information on conditions for carrying arms and ammunition in the checked baggage, as well as a complete list of forbidden articles. Mjere sigurnosti Molimo sve putnike da sljedeæe predmete ne unose u putnièku kabinu zrakoplova: igraèke u obliku oruja i replike oruja, noeve, bez obzira na duinu oštrice (ukljuèujuæi metalne turpije za nokte), metalni jedaæi pribor, britvice (ulošci – dvostrani) za brijaæe aparate, metalne strelice za pikado, škarice bilo koje velièine, pribor za manikiranje, igle za pletenje, noeve za otvaranje omotnica, depni alat, vadièep, medicinske injekcije (osim putnika koji upotrebljavaju medicinske injekcije iz zdravstvenih razloga, npr.: dijabetes, alergije i sl., uz lijeènièku potvrdu). Molimo da spomenute predmete pohranite u vašu predanu prtljagu, jer ih u protivnome osoblje zadueno za sigurnosne preglede moe oduzeti. Security measures We kindly ask all passengers not to carry the following items in your cabin baggage: toys and other replicas of arms, knives regardless of blade length (including metal nail files), metal cutlery, double edged razors, metal darts, scissors of any size, manicure etui, knitting needles, knives for envelopes, pocket tools corkscrew, hypodermic syringes (except for passengers who need them by their side due to their medical condition, diabetes, allergies etc., provided they present medical proof of their condition). The specified items should be placed in your checked Iuggage, otherwise they may be confiscated by security screening staff. Putovnice, vize, carinski propisi Nepotpune isprave ili neusklaðenosti s propisima za ulazak u neku zemlju ili za izlazak iz nje mogu rezultirati neugodnim posljedicama za putnika (izostanak s leta, zabrana izlaska iz zemlje). Preporuèujemo vam da se za potanje obavijesti obratite putnièkoj agenciji ili diplomatsko-konzularnom predstavništvu odreðene zemlje. Passports, Visas, Customs Regulations Incomplete documents or non-compliance with entry and exit regulations of any country may result in unpleasant consequences (exclusion from a flight, refusal of entry, fines, etc.). For more detailed information we recommend that you contact a travel agency or the diplomatic/consular service. Podvorba u tijeku leta i posebni obroci Svi su obroci i osvjeavajuæa piæa u zrakoplovima Croatia Airlinesa besplatni, a usluga ovisi o duljini leta i dobu dana. Putnicima koji zbog vjerskih, zdravstvenih ili inih razloga ne smiju jesti hranu koja se nudi u tijeku leta, Croatia Airlines na svim letovima u poslovnom razredu te na odreðenim letovima u ekonomskom razredu prua velik izbor posebnih vrsta obroka. Moe se dobiti posebna hrana za dojenèad i djecu te dijetalni, vegetarijanski, islamski, indijski, košer i druge vrste obroka. 39 Posebni obroci moraju se naruèiti unaprijed pri rezervaciji mjesta. Meals and Service on Board All meals and refreshments on Croatia Airlines flights are served free of charge, their availability depending on the flight duration and the time of the day. For those passengers who, for religious, health or any other reason, cannot avail themselves of the standard meals served on board, Croatia Airlines offers a variety of special meals – on all flights in Business Class and on certain flights in Economy Class. You can order meals for babies and children, as well as dietetic, vegetarian, Muslim, Hindu, Kosher and other meals. If a special meal is required, it must be ordered when the passenger's reservation is made. Kreditne i debitne kartice Kao sredstvo plaæanja zraènog prijevoza Croatia Airlines, ovisno o mjestu kupnje, prihvaæa sljedeæe kartice: Diners Club, American Express, Master Card, Visa, UATP Card, Maestro, MBCard i JCB Card. Credit and Debit Cards According to the place of purchase, Croatia Airlines honours the following cards: Diners Club, American Express, Master Card, Visa, UATP Card, Maestro, MBCard and JCB Card. Obzor putovanja Obzor putovanja, putnièka je agencija Croatia Airlinesa, koja za vas organizira slubena i turistièka putovanja. Zajednièka obiljeja svih programa Obzor putovanja povezanost su s redom letenja Croatia Airlinesa, odabrani hoteli smješteni u središtu grada, moguænost polaska iz Splita, Dubrovnika, Zadra i Pule, te moguænost obroènog plaæanja. U novoj brošuri Obzor putovanja City Breaks 2011./12., ukljuèene su najljepše europske metropole: Pariz, London, Rim, Amsterdam… Odaberite odredište, a rezervacija leta, hotela, transfera, razgleda i sl. postaju briga Obzora. Naša agencija pomoæi æe vam pri odabiru mjesta za zimski odmor, skijanje u zemlji i inozemstvu ili æe vas potaknuti da se otisnete na neko daleko putovanje prema Maldivima, Kubi, Kini… Isto tako æe vas savjetovati koju kvalitetnu školu u Velikoj Britaniji, Njemaèkoj, Italiji, SAD… odabrati za uèenje stranih jezika, za vas ili za vaše dijete. Obratite se Obzoru s punim povjerenjem, upoznajte se sa svim njihovim programima, uèinite vaše putovanje nezaboravnim. Obzor putovanja, Teslina 5, Zagreb, tel. (+385-1) 487 31 68, 616 02 46, fax (+385-1) 616 02 40 www.croatiaairlines.com/obzor, www.obzorputovanja.hr, e-mail: obzor@croatiaairlines.hr 40 Obzor Holidays Ltd Obzor Holidays Ltd is a Croatia Airlines travel agency, specialising in business and leisure travel to any destination. Common feature of all its programmes is that they offer centrally located hotels, scheduled Croatia Airlines flights, connections from Dubrovnik, Split, Zadar and Pula. The new Obzor Holidays brochure, City breaks 2011./12., includes the most beautiful European metropolises. Choose your destination, and Obzor Holidays will take care of the flight, transfer, hotel and sightseeing reservations. Our agency will help you in choosing the spot for your holiday in Croatia and abroad. Look for our brochure Business & Leisure Croatia. There you will find the most beautiful destinations in Croatia with hotels that will certainly meet all your expectations since they offer quality service and excellent value for money. Contact Obzor Holidays with full confidence, get to know all of the Agency's programmes and make your holiday, business trip, congress or incentive trip an unforgettable one! Obzor Holidays, Teslina 5, Zagreb, Tel. (+385-1) 487 31 68, 616 02 46, fax (+385-1) 616 02 40, www.croatiaairlines.com/obzor, www.obzorputovanja.hr, e-mail: obzor@croatiaairlines.hr Prijevoz iz grada u zraènu luku Prijevoz iz grada (s terminala) u zraènu luku u veæini je gradova u svijetu dobro organiziran, bilo da putnike svojim autobusima prevozi zraèni prijevoznik ili da putnici stiu u zraènu luku javnim prijevozom. Cijena tog prijevoza nije uraèunata u cijenu leta. Ground Transportation and Passenger Service In most cities of the world, transportation between the city terminal and airport is well organized, either by airlines themselves or by public transport services. The fare for such transportation is not included in the amount paid for the air ticket. Informacije o polascima autobusa Bus departure information ZAGREB tel. (+385-1) 633-1982 (pogledajte stranicu 42 / see page 42) SPLIT tel. (+385-21) 203-119, 203-508, 203-507 RIJEKA tel. (+385-51) 330-207, 336-757, 098/472-539 (pogledajte stranicu 20 / see page 20) ZADAR tel. (+385-23) 250-094 Autobusi za zraènu luku Zadar polaze s Liburnske obale. DUBROVNIK tel. (+385-20) 773-232 Autobusi za zraènu luku polaze s autobusnog kolodvora u Dubrovniku 90 minuta prije polaska zrakoplova na redovitim linijama Croatia Airlinesa. Autobusi iz zraène luke Dubrovnik prema gradu polaze ubrzo nakon slijetanja zrakoplova. The buses to the airport leave from Dubrovnik, bus terminal, 90 minutes before departure of Croatia Airlines scheduled flights. The buses from the airport Dubrovnik leave shortly after the aircraft's landing. 41 Pleso prijevoz AUTOBUSI do zraènih luka / AIRPORT BUSES ZAGREB – Polasci svakog dana s gradskog terminala (Autobusni kolodvor) prema Zraènoj luci Zagreb / Departures daily from the terminal to the Airport Zagreb: 5.00 – 5.30 – 6.00 – 6.30 – 7.00 – 7.30 – 8.00 – 8.30 – 9.00 – 10.00 – 10.30 – 11.00 – 11.30 – 12.00 – 12.30 – 13.00 – 13.30 – 14.00 – 14.30 – 15.00 – 15.30 – 16.00 – 16.30 – 17.00 – 17.30 – 18.00 – 18.30 – 19.00 – 19.30 – 20.00 ZAGREB – Polasci svakog dana iz Zraène luke Zagreb prema gradskom terminalu / Departures daily from the Airport to the Town Terminal (Main Bus Station, Driæeva St. bb): 7.00 – 8.00 – 8.30 – 9.00 – 9.30 – 10.30 – 11.30 –12.00 – 12.30 – 13.00 – 13.30 – 14.00 – 14.30 – 15.00 – 15.30 – 16.00 – 16.30 – 17.00 – 17.30 – 18.00 – 18.30 – 19.00 – 19.30 – 20.00 * Stanje na dan 1. listopada 2011., provjeriti telefonom. * The situation on 1st October 2011, phone to check. * Za sve polaske prije 6.00 i nakon 22.00, informirajte se na tel. 6331-982, e-mail: plesoprijevoz@plesoprijevoz.hr ili web stranici: www.plesoprijevoz.hr * For departures before 6 am and after 10 pm, please call 6331-982, write an e-mail to plesoprijevoz@plesoprijevoz.hr or visit www.plesoprijevoz.hr ZAGREB – informacije o polascima autobusa / bus departure information: tel. (385-1) 6331 982, 6331 999 SPLIT – informacije o polascima autobusa / bus departure information: tel. (385-21) 203 119, 203 508, 203 507 www.plesoprijevoz.hr 42 MILES & MORE MILES & MORE Miles & More program je nagraðivanja putnika Croatia Airlinesa. U tom programu, èlanovi prikupljaju nagradne milje koje zamjenjuju za razlièite nagrade, a nude im se i mnoge pogodnosti pri putovanjima. Da biste postali èlan, trebate popuniti on-line pristupnicu na web stranici www.croatiaairlines.com > Miles & More > program > uèlanite se, ili tiskanu pristupnicu koju moete pronaæi u svim poslovnicama i zrakoplovima Croatia Airlinesa. Miles & More is Croatia Airlines’ frequent flyer programme. In this programme, members collect award miles, exchange them for various awards, and they are also offered many attractive benefits on their travels. In order to join Miles & More, you can apply online at www.croatiaairlines.com > Miles & More > programme > Join the programme, or fill in a printed application form that can be found in all our sales offices and aboard Croatia Airlines aircraft. PRIKUPLJANJE NAGRADNIH MILJA COLLECTING AWARD MILES U programu Miles & More nagradne milje prikupljate leteæi, kupujuæi i putujuæi. Milje se biljee na vaš èlanski raèun u tom programu. In the Miles & More programme, you collect award miles by flying, travelling and shopping. Miles will be credited to your Miles & More membership account. Letovi Flights Nagradne milje ubiljeavaju se za letove Croatia Airlinesom, svim èlanicama Star Alliancea i drugim zrakoplovnim partnerima programa. Iznosi milja koji æe vam biti ubiljeeni za let Croatia Airlinesom, ovise o klasi knjienja vaše karte i prikazani su u tablici. Iznose milja koji se dodijeljuju za letove ostalih zrakoplovnih kompanija pogledajte na www.croatiaairlines.com ili www.miles-and-more.com. Da bi vam se milje registrirale na raèun, prilikom rezervacije leta trebate navesti broj svoje èlanske kartice ili predoèiti karticu pri prijavi za let (check-in). Award miles are credited for your flights with Croatia Airlines, all Star Alliance carriers and other Miles & More airline partners. The amount of miles that will be credited on Croatia Airlines flight depends on the booking class of your ticket and is shown in the chart. The amount of miles that is assigned for the flights on other airlines are available on www.croatiaairlines.com or www.miles-and-more.com. To ensure mileage accrual, you need to quote your membership number when making reservations or present the card at check-in. 43 PRIKUPLJANJE MILJA NA LETOVIMA CROATIA AIRLINESA COLLECTING AWARD MILES ON CROATIA AIRLINES FLIGHTS Odredište Destination Razred putovanja Service class Klasa knjienja Booking class Milje Miles Domaæi letovi u Hrvatskoj Domestic Croatian flights Business Class Economy Class Economy Class Economy Class C, D, Z B, Y A, F, G, H, J, K, M, O, Q, V E, L, P, S, T, U, W 1,500 750 500 125 Meðunarodni letovi u Europi International European flights Business Class Economy Class Economy Class Economy Class C, D, Z B, M, Y A, F, G, H, J, K, O, Q, S, V, W E, L, P, T, U 2,000 1,250 750 125 Cobrand kreditne kartice Cobranded credit cards Nagradne milje moete prikupljati i za vašu svakodnevnu potrošnju korištenjem cobrand kreditnih kartica. Na hrvatskom trištu Croatia Airlines i Miles & More nude kreditne kartice koje se izdaju u suradnji s Erste Card Clubom i PBZ Cardom. Nagradne milje prikupljate kupovinom na svim prodajnim mjestima koja prihvaæaju te kartice, kupnjom goriva i podizanjem gotovine. Vaše nagradne milje ne istièu s Miles & More kreditnom karticom ako karticu koristite za kupnju barem jednom mjeseèno i za to dobijete milje te ako karticu koristite barem tri mjeseca. You can earn award miles for your everyday purchase by using one of the cobranded credit cards. On the Croatian market, Croatia Airlines and Miles & More are offering you cobranded credit cards issued in cooperation with our partners, Erste Card Club and PBZ Card. Our cobranded credit cards enable you to collect award miles for regular card use at all points of sale which accept those credit cards, including gasoline purchase and cash withdrawal. Your award miles don’t expire with the Miles & More Credit Card provided that you make a miles related purchase at least once a month and have held the Miles & More Credit Card for at least 3 months. Zajednièka Diners Club Croatia Airlines kreditna kartica Cobranded Diners Club Croatia Airlines credit card Za 5 potrošenih i uredno plaæenih kuna preko ove kartice, dobit æete 1 nagradnu milju. Kupnja putnièkih aranmana i zrakoplovnih karata u Diners Club Travelu donosi dvostruke nagradne milje. Nagradne milje prikupljate i plaæanjem troškova. For 5 kn, spent via this card, you collect 1 award mile. Paying for package tours and flight tickets at Diners Club Travel brings you double award miles. You can collect award miles by paying electricity, water, 44 TV or telephone bills by Diners Club standing order. On the same membership account, you can collect award miles by using your private and business card. VISA Croatia Airlines kreditne kartice VISA Croatia Airlines credit cards Croatia Airlines i Erste Card Club objavili su, osim companion kreditnih kartica (poslovnih i privatnih), i VISA Croatia Airlines samostalnu karticu, poslovnu i privatnu. Potrošnja od 14 kuna na samostalnim karticama donosi 1 nagradnu Miles and More milju dok se za potrošenih 7 kuna u inozemstvu preko kartica u paru dobiva 1 nagradna Miles and More milja. Croatia Airlines and Erste Card Club have issued, besides a companion credit card (both business and private), a VISA Croatia Airlines stand-alone credit card, both business and private. For 14 kuna spent via stand-alone cards you will get 1 Miles and More award mile whereas for 7 kuna spent abroad via companion credit cards 1 Miles and More award mile will be credited to your account. Croatia Airlines American Express kreditna kartica Croatia Airlines American Express credit card Korisnik dobiva po 1 nagradnu milju na svoj Miles & More raèun: – za samo 4 potrošene i uredno plaæene kune preko Premium kartice ili – za 5 potrošenih i uredno plaæenih kuna preko Standard kartice. Plaæanje putovanja u poslovnicama Croatia Airlinesa i Travel Services odjela PBZ Carda donosi dvostruke nagradne milje. Ova kartica prua i brojne druge privlaène pogodnosti kao npr. Priority Pass, Global Assist, razna osiguranja itd. Na istom èlanskom raèunu nagradne milje mogu prikupljati osnovni i njegov dodatni korisnik. You collect 1 award mile on your Miles & More account: – for only 4 spent and duly paid kn via Premium card – for 5 spent and duly paid kn via Standard card You also earn double award miles when you use the card to pay for your travels at Croatia Airlines sales offices and Travel Services department of PBZ Card. This card entitles you to other benefits such as Priority Pass, Global Assist, various insurances etc. The basic and additional users of this card collect award miles on the same membership account. 45 Hoteli i rent-a-car kuæe Hotels and car rental partners Nagradne milje moete prikupljati odsjedanjem u hotelima i iznajmljivanjem vozila onih tvrtki koje su partneri Miles & More programa. Da bi vam se milje ubiljeile, trebate navesti svoj èlanski broj pri rezervaciji. You can collect award miles by staying at the hotels and renting cars of those companies which are partners of the Miles & More programme. To ensure your miles are credited, please state your Miles & More membership number when making the reservation. TROŠENJE NAGRADNIH MILJA – NAGRADE SPENDING AWARD MILES – AWARDS Prikupljene nagradne milje moete zamijeniti za nagradne zrakoplovne karte, premještaj u viši razred putovanja (upgrade) ili upotrijebiti za plaæanje usluga partnerskih hotela i rent-a-car kuæa. Osim toga, program Miles & More nudi i razne druge moguænosti trošenja milja. Iznose nagradnih milja koje je potrebno zamijeniti za eljenu nagradu pogledajte na www.croatiaairlines.com i www.miles-and-more.com. Award miles that you have collected on your Miles & More accounts can be redeemed for award flight tickets or upgrades or can be used for paying for the services of partner hotels and car rentals. Besides, Miles & More programme offers a variety of possibilities to spend miles. The amount of miles that you need to exchange for the desired award you can find at www.croatiaairlines.com and www.miles-and-more.com. Letovi Flights Nagradne karte moete rezervirati telefonski i putem interneta. Ako kartu rezervirate putem interneta, putujete u jednom smjeru ili ako putuje dijete, za kartu treba utrošiti manji iznos nagradnih milja nego inaèe. U svakom sluèaju trebate pripremiti broj vaše èlanske kartice i PIN Miles & More programa. Za telefonsku rezervaciju nagradne karte nazovite Miles & More kontakt centar za hrvatsko trište na telefon 062/220 220. Putem interneta mogu se rezervirati jedino povratne karte i to na www.miles-and-more.com preko Surf & Save ili Fly Smart opcije. You can make a reservation for an award ticket by telephone or via internet. If you make a reservation via internet, you need to redeem less award miles if you fly one-way or if you book a ticket for a child. Anyway, you need to state your Miles & More membership number and PIN. For telephone reservation of an award ticket, please call the Miles & More contact center for the Croatian market by dialing 062/220 220. Via internet you can make a reservation only for return tickets by Surf and Save or Fly Smart options on the web page www.miles-and-more.com. 46 Hoteli i rent-a-car kuæe Hotels and car rental partners Ako elite svoje nagradne milje utrošiti za plaæanje usluga partnerskih hotela i rent-a-car kuæa, molimo nazovite Miles & More kontakt centar za hrvatsko trište na telefon 062/220 220. For redeeming your award miles for the services of partner hotels and car rentals, please call Miles & More contact center for the Croatian market by dialing 062/220 220. KONTAKT CONTACT Za sve obavijesti o programu Miles & More, èlanskim raèunima, prikupljanju milja i nagradama, posjetite www.croatiaairlines.com i www.miles-and-more.com ili nazovite Miles & More kontakt centar za hrvatsko trište na telefon 062/220 220. For all information about Miles & More, membership accounts, collecting miles and awards, please visit www.croatiaairlines.com and www.miles-and-more.com or call the Miles & More contact center for the Croatian market at 062/220 220. ENGLISH – CROATIAN 48 SHORT PHRASE DICTIONARY 49 ADRESE PRODAJNI ZASTUPNICI ADDRESSES SALES REPRESENTATIVES AUSTRALIJA / AUSTRALIA SKY AIR SERVICES 7/24 Albert Road, Sth. Melbourne Vic. 3205 tel. +61 3 9699 9355, fax +61 3 9699 9388 e-mail: lidia@skyair.biz CRNA GORA / MONTENEGRO OKI AIR MONTENEGRO Ivana Vujoševiæa 46, 81 000 Podgorica tel/fax: +382 20 201 201, 201 202, 241 154 e-mail: montenegro@croatiaairlines.hr OKI MONTENEGRO ticket office at Airport Podgorica tel/fax: +382 20 653 074 e-mail: montenegro@croatiaairlines.hr ÈEŠKA / CZECH REPUBLIC CK BLUE SKY TRAVEL Na Perštýne 1, 110 00 Praha 1 tel. +420 222 222 235, fax +420 222 220 237 e-mail: czech@croatiaairlines.hr GRÈKA / GREECE INTERMODAL AIR 25, Filellinon Str., 105 57 Athens tel. + 30 210 32 17 679, + 30 210 32 17 750 fax. + 30 210 32 49 152 e-mail: greece@croatiaairlines.hr IZRAEL BIAF AVIATION SERVICES LTD 1 Ben Yehuda Street, Migdalor blgd., 12th floor Tel Aviv 63802 tel. +972 3 516 7181, 516 7140, fax +972 3 516 7174 e-mail: israel@croatiaairlines.hr JAPAN AIR SYSTEM INC. Toranomon TBL Bldg., 8F 1-19-9, Toranomon Minato-ku Tokyo, 105-0001 Japan tel: +81 3 3593 6740, fax: +81 3 3593 6534 email: asipaxtyo@airsystem.jp 50 KOSOVO AIRTOUR, St. Luan Haradinaj 27, 10 000 Prishtina tel. +381 38 233 833, fax +381 38 245 845 e-mail: kosovo@croatiaairlines.hr AIRTOUR, Prishtina International Airport tel. +381 38 594 111, fax +381 38 594 222 e-mail: kosovo@croatiaairlines.hr NOVI ZELAND / NEW ZEALAND CTTRAVEL LIMITED NZ PO Box 104-056, Lincoln North, Suite 1/182 Lincoln Rd, Henderson, Auckland, NZ tel: +64 9 837 9897, fax: +64 9 837 9898 e-mail: croatiaairlines@cttravel.co.nz PORTUGAL GLOBAL PORTUGAL REPRESENTACOES / GRT Rua Castilho, N 5° – 1° andar, Sala 18 1250-066 Lisboa – Portugal tel: + 351 21 351 29 82, fax: + 351 21 351 29 88 e-mail: portugal@croatiaairlines.hr SAD / USA NETWORLD, Inc. / CROATIA-AMERICA 300 Lanidex Plaza, Parsippany N.J. 07054 Toll Free 888 Go-Croatia 462 7628 tel. +1 973 884 3401, fax +1 973 428 3929 e-mail: croatiaairlines@gsa-northamerica.com SLOVAÈKA / SLOVAKIA CK BLUE SKY TRAVEL, Rajská 15, 811 08 Bratislava tel/fax: +421 2 5262 2375 e-mail: slovakia@croatiaairlines.hr ŠPANJOLSKA / SPAIN GLOBAL REPRESENTACION TURISTICA / GRT C/Valencia, 266, 4, 1, 08007 Barcelona tel. +34 934 875 775, fax: +34 934 880 121 e-mail: spain@croatiaairlines.hr TURSKA / TURKEY ZENITH SERVICES Ordu Caddesi, No. 12/1, Laleli Fatih 34134 Istanbul tel. +90 212 513 2667, gsm: +90 533 738 8470 fax: +90 212 512 4234 e-mail: turkey@croatiaairlines.hr ZENITH SERVICES Istanbul Ataturk Airport tel. +90 212 465 5023, fax: +90 212 465 4092 e-mail: turkey@croatiaairlines.hr 51 When showing my textile designs around the world, I always take a VIP with me. My suitcase. Priority check-in, boarding and baggage. I’ve earned it. Surina Gan Meng Hui Chief Operating Officer at global knitwear supplier Ghim Li Ltd. And Star Alliance Gold Status. sta ra l l ian c e.c o m ROBNI ZASTUPNICI CARGO SALES ROBNI POSLOVNI PRODAJNI ZASTUPNICI U HRVATSKOJ CROATIA AIRLINES CARGO SALES REPRESENTATIVES IN REPUBLIC OF CROATIA Cargo Partner tel: (+385-1) 6370604, fax: (+385-1) 6379600 Dinamosped tel: (+385-1) 4562050, fax: (+385-1) 4562150 Domus Cargo tel: (+385-1) 6065771, fax: (+385-1) 6065778 Express-Interfracht tel: (+385-1) 6253550, 2480063, fax: (+385-1) 6253551 Gebrüder Weiss tel: (+385-1) 6265211, fax: (+385-1) 6256491 Intereuropa Zagreb tel: (+385-1) 4562305, 6265129, fax: (+385-1) 6265964 In Time tel: (+385-1) 6254444, fax: (+385-1) 6254469 Kuhne & Nagel tel: (+385-1) 6232505, fax: (+385-1) 6329561 Makella tel: (+385-1) 6222427, fax: (+385-1) 5613883 Primaco tel: (+385-1) 4562600, fax: (+385-1) 4562579 Primal Cargo Zagreb tel: (+385-1) 4562233, 6219376, fax: (+385-1) 4562633 Schenker tel: (+385-1) 6370480, 6370488, fax: (+385-1) 6370485 TIA tel: (+385-1) 6553711, 6522751, fax: (+385-1) 6554668 Trans Avio Tim tel: (+385-1) 4562581, 6265312, fax: (+385-1) 6265214 Transadria tel: (+385-1) 4562448, 6265216, fax: (+385-1) 6265963 TRAST tel: (+385-21) 390175, fax: (+385-21) 390119 World Courier tel: (+385-1) 6370520, fax: (+385-1) 6370530 Zagrebšped tel: (+385-1) 5570412, fax: (+385-1) 5570524 Zraèna luka Dubrovnik tel: (+385-20) 773374, fax: (+385-20) 773375 Zraèna luka Osijek tel: (+385-31) 514400, fax: (+385-31) 514460 Zraèna luka Pula tel: (+385-52) 530195, fax: (+385-52) 530195 Zraèna luka Split tel: (+385-21) 203331, 203180, fax: (+385-21) 203414 Zraèna luka Zadar tel: (+385-23) 205832, fax: (+385-23) 205831 Zraèna luka Zagreb tel: (+385-1) 4562216, 4562451, fax: (+385-1) 6265412 53 ROBNI ZASTUPNICI CARGO SALES ROBNI POSLOVNI PRODAJNI ZASTUPNICI U INOZEMSTVU CARGO SALES REPRESENTATIVES ABROAD Austrija / Austria Danska / Denmark ATC Aviation Services AG Scanpartners International A/S Beè / Vienna Kopenhagen / Copenhagen tel: +43 47007 388 51 fax: +43 17007 388 53 e-mail: horozov@atc-aviation.com tel: +45 32527676 fax: +45 32501412 e-mail: cph@scanpartners.aero Belgija / Belgium Finska / Finland ACT Airline Representative Scanpartners International A/S Bruxelles / Brussels Helsinki tel: +32 2 2550242 fax: +32 2 2550249 e-mail: karin@aircargotrader.com tel: +358 9 8256560 fax: +358 9 82565630 e-mail: hel@scanpartners.aero Bosna i Hercegovina / Bosnia and Herzegovina Sarajevo Airport – Cargo Sales Department Sarajevo tel: +387 33 289144 +387 33 289342 fax: +387 33 289145 International Delivery System d.o.o. tel: +387 33 982129 fax: +387 33 773286 e-mail: info@ids.ba Crna Gora / Montenegro Montenomaks Control & Logistics doo Podgorica, Airport Podgorica tel: +382 20 606 000 fax: +382 20 606 001 e-mail: aerodrompg@montenomaks.co.me 54 Francuska / France Air Cargo Trader Pariz / Paris tel: +33 1 70760284 fax: +33 1 70760225 e-mail: vlapenna@aircargotrader.fr Kosovo Airtour sh.p.k. Priština / Prishtinë Aerporti Ndërkombëtar tel: +381 38 594 111 fax: +381 38 594 222 e-mail: cargo@airtour.net Makedonija / Macedonia Kargo Partner Ltd Skoplje / Skopje tel/fax: +389 2 521 4405 e-mail: office@kargo-partner.mk Nizozemska / Netherlands Švedska / Sweden ATC Aviation Services BV Scanpartners International A/S Amsterdam tel: +31 20 3164210 fax: +31 20 3164243 e-mail: a.vdkooij@airsupport.nl Stockholm tel: +46 8 59789970 fax: +46 8 59789979 e-mail: sto@scanpartners.aero Norveška / Norway Scanpartners International A/S Švicarska / Switzerland Oslo ATC Aviation Services AG tel: +45 32527676 fax: +45 32501412 e-mail: cph@scanpartners.aero Zürich / Zurich Njemaèka / Germany tel: +41 44 8746757 +41 44 8746758 fax: +41 44 8746761 e-mail: zrh@atc-aviation.com ATC Aviation Services AG eneva / Geneva Frankfurt tel: +41 22 717 82 86 fax: +41 22 717 88 59 e-mail: gva@atc-aviation.com tel: +49 69 69 80 53 15 fax: +49 69 69 80 53 80 e-mail: europe-cis.de@atc-aviation.com Düsseldorf / Dusseldorf Turska / Turkey tel: +49 211 42168651 fax: +49 211 42168652 e-mail: dus@atc-aviation.com Zenith München / Munich tel: +49 89 97594331 fax: +49 89 97594336 e-mail: muc@atc-aviation.com Španjolska / Spain Istanbul tel: +90(212)512 4232 Pbx fax: +90(212)512 4234 +90(212)512 5436 e-mail: hidayet.coklar@zenith-tour.com EC Cargo Ujedinjeno Kraljevstvo i Irska / United Kingdom and Ireland Madrid Aviacargo tel: +34 917 480157 fax: +34 913 120856 e-mail: opsmad@ec-cargo.com London Barcelona tel: +34 93 3789499 fax: +34 93 3788419 e-mail: valle@ec-cargo.com mitjans@ec-cargo.com flores@ec-cargo.com tel: +44 20 87593030 fax: +44 20 87594100 e-mail Sales Department: sales@aviacargo.co.uk e-mail Reservations & Customer Service: customer.services@aviacargo.co.uk 55 ZRAÈNE LUKE AIRPORTS Amsterdam Zraèna luka Schiphol / Airport Schiphol (+31-20) 794 0800 www.schiphol.nl Podgorica Aerodrom Podgorica / Airport Podgorica (+382-20) 444 244 www.montenegroairports.com Beè / Vienna Zraèna luka Beè / Airport Vienna (+43-1) 7007 0 www.viennaairport.at Priština / Prishtina Aerodrom Priština / Prishtina International Airport J.S.C. (+381-38) 5958 123 www.airportpristina.com Bruxelles / Brussels Zraèna luka Zaventem / Airport Zaventem (+32-2) 753 77 53 www.brusselsairport.be Pula Zraèna luka Pula / Airport Pula (+385-52) 530 105 www.airport-pula.hr Dubrovnik Zraèna luka Æilipi / Airport Æilipi (+385-20) 77 31 00 www.airport-dubrovnik.hr Frankfurt Zraèna luka Frankfurt / Airport Frankfurt (+49-180) 53724636 www.airportcity-frankfurt.com Istanbul Zraèna luka Istanbul Ataturk / Istanbul Ataturk Airport (+ 90-212) 463 30 00 http://www.ataturkairport.com Kopenhagen / Copenhagen Zraèna luka Kopenhagen / Copenhagen Airports (+45-3231) 3231 www.cph.dk London Zraèna luka Heathrow / Airport Heathrow (+44-870) 0000 123 www.heathrowairport.com Zraèna luka Gatwick / Gatwick Airport (+44(0)870) 000 2468 www.gatwickairport.com Rijeka Zraèna luka Rijeka / Airport Rijeka (+385-51) 842 040 www.rijeka-airport.hr Rim / Rome Zraèna luka Fiumicino / Airport Fiumicino (+39-06) 65 951 www.adr.it Sarajevo Zraèna luka Sarajevo / Airport Sarajevo (+387-33) 289 100 www.sarajevo-airport.ba Skopje Zraèna luka Aleksandar Veliki / Airport Alexander the Great (+389-2) 3148 333 www.skp.airports.com.mk Split Zraèna luka Split Kaštela / Airport Split Kaštela (+385-21) 203 555 www.split-airport.hr Zadar Zraèna luka Zadar / Airport Zadar (+385-23) 205 800 www.zadar-airport.hr München / Munich Zraèna luka München / Airport München (+49-89) 975 00 www.munich-airport.de Zagreb Zraèna luka Zagreb / Airport Zagreb (+385-1) 456 22 22 www.zagreb-airport.hr Paris Zraèna luka Ch. de Gaulle / Airport Ch. De Gaulle (+33) 1 70363950 www.paris-cdg.com Zurich Zraèna luka Zürich / Airport Zürich (+41-(0)43) 816 22 11 www.zurich-airport.com 56
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