COMPANY PROFILE

COMPANY PROFILE
TENEO 2001 - 2011
scope of services
• PR consulting
• media relations
• crisis management
• internal communication
• public relations in tourism
• web & tv production
• event management
TENEO is specialized in individual, tailored made activities in the areas of public relations consulting.
We cooperate with largest Croatian full service PR, advertising and production companies.
Associate member of Media Consulta
MEDIA CONSULTA (MC) is a leading independent PR and advertising agency
in Europe and a Market leader in the areas of corporate communication, marketing
and political communication.
Within integrated agency network, MC specialist agencies cover all areas of
modern communication under one umbrella: public relations, advertising and
media, corporate publishing, interactive marketing, sports, music marketing, event
management & TV production
Berlin | Cologne | Ankara | Athens | Beijing | Belgrade | Bratislava | Brussels | Bucharest |Budapest | Copenhagen |
Dubai | Dublin | Helsinki | Kiev | Lisbon | Ljubljana | London | Luxembourg | Madrid | Moscow | New Delhi |
New York | Nicosia | Oslo | Ottawa | Paris | Prague | Reykjavik | Riad | Riga | Rome | Sao Paulo | Shanghai | Sofia |
Stockholm | Sydney |Tallinn | Tel Aviv | The Hague | Tirana | Tokyo | Valletta | Vienna | Vilnius | Warsaw | Zagreb I
SCOPE OF SERVICES
1. MEDIA RELATIONS
Upon the client’s request, Teneo will prepare a communication study of an organization,
containing an analysis of the external perception of your company or product.
By way of an independent analysis we will pinpoint the negative and positive examples
and possible ways to deal with everyday challenges.
The MEDIA RELATIONS package includes:
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monthly press clippings
media mailing lists
press releases
press conferences preparation and organization
SCOPE OF SERVICES
2. EVENT PR
 preparation and execution of promotional events
 preparation for public speaking engagements and press conferences
 press kit & other audio-visual materials
 media plan & PR actions plan for print and electronic media
 creation & execution of other events with PR added value
SCOPE OF SERVICES
3. COMMUNITY RELATIONS
Communicate with the local community on time and in the way that suits you best.
Announce possible environmental impact or restructuring process and at least three
points of success or goals that require taking action.
Prepare the local community for future moves and control
their reactions through:
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meeting the community leaders and representatives
preparing bulletins, leaflets and other periodicals
event PR actions
press clipping
SCOPE OF SERVICES
4. CRISIS MANAGEMENT
 No matter how much you try, crises are sometimes unavoidable.
 Work accidents, problems with liquidity and firings, pollution...
these are all unfortunate situations in which you are required
to defend yourself and explain your actions and attitudes.
SCOPE OF SERVICES
CRISIS MANAGEMENT includes:
 crisis analysis and evaluation, predicting the target audiences’ reactions
 preparation of the crisis resolution strategy
 preparation and execution of the step-by-step crisis management plan:
 mailing list and media plan preparation
 contacting the public and the media: press releases, events and
press conferences
 local community and target audience communication plan
 everyday modification of the crisis plan until the end of the crisis
 revision of the actions taken and identification of the main success
points for future use
SCOPE OF SERVICES
5. INTERNAL COMMUNICATION
 The building of the image of a successful company begins within the company itself.
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The degree of job satisfaction and motivation
of your employees is a measurable and
continuous process you can influence:
• how often and in what way do
you communicate with your
employess?
• how do you transmit important
messages and motivate your
employees to achieve set goals?
SCOPE OF SERVICES
The INTERNAL COMMUNICATION program can provide answers to most of the
challenges of the modern business communication. Whether your company consists
of 50 or 500 employees, Teneo will recommend quality, easy-to-manage and costeffective models of internal communication.
the service includes:
 creating a plan of internal communication
 preparing and publishing newsletters, flyers and other publications
 shaping the channels of news distribution (intranet, bulletin boards, Q&A
boxes, the communicators)
 execution of events for strenghtening the corporate identity
 training the personnel for internal communication in crisis situations
REFERENCES
Finance:
Industry:
Tourism:
Dom Holding
SN Holding
Valamar Holding
Ernst&Young
Euroinvest
Expandia
Osiguranje Zagreb
Varaždinska burza
EPIC
Dioki
Herbos
IGM
Janaf
Novocommerce
Brodospas
Viktor Lenac
CEMEX
Lukoil Croatia
Hoteli Dubrovnik Babin Kuk
Laguna Novigrad
Riviera Holding
Valamar
Rabac
Delegation of the European Commission
to the Republic of Croatia
European Agency for Safety and Health at Work
Sudnji Dan – creative communications festival
Other:
ISSA film&video
One take film festival
Hochegger Croatia
Stock Croatia
Večernji list
A & O Media
Luxottica
Imago, Premisa, Media Val
THANK YOU
Ilica 12/1
10 000 Zagreb, Croatia
t +385 99 66 33 603
t +385 1 48 30 268
f +385 1 48 30 268
www.teneopr.hr
teneopr@teneopr.hr
www.media-consulta.com
member of the Croatian Public Relations Association

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