guide book - Venezia Terminal Passeggeri

guide book
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BEST FACILITIES LEAD TO VENICE.
• 290,000 sq. m of ground area of which 93,000 sq. m of walkable
covered spaces
• 3,431 m berth
• 10 multifunctional passenger terminals equipped with boarding bridges
• 5 parks up to 2100 cars
• “People Mover” connecting the Port to the City center
• Easy and fast connections to the International Airport, the railway
station and motorway net
Marittima_Fabbricato 248
30135 Venice_Italy
Ph. +39 041 240 3000
Fax +39 041 240 3091
www.vtp.it
INDEX
Company Profile 6
Company Structure
7
A Statistical Overlook
on the Port of Venice 8
Berth Reservation for Maxi-Yachts
Venice Yacht Pier S.r.l.
10
Maxi-Yachts Technical and Nautical Services
V.Y.S.A.11
Innovative Solutions for Cruise Ports
V.T.P. Engineering S.r.l.12
The Port of Venice:
strategically linked
14
Passengers Services 16
Services PRM
17
Port Security
18
Stella Maris’ Friends Venice
Seamen’s club
20
General Map
22
General Technical Features and Facilities
of the Cruise Port
25
Terminal 109/110
26
Isonzo Terminal 1/2
28
Terminal 107/108
30
Terminal 117
32
Terminal 103
34
Terminal 123
36
St. Basilio Terminal
38
Shipping Agencies 40
Port Services 41
Authorities41
contacts
Headquarters
Marittima Fabbricato 248 - 30135 Venezia
E-mail: vtp@vtp.it - web: www.vtp.it
Switchboard
Ph. +39 041 2403000
Fax +39 041 2403091
Company Secretariat
Ph. +39 041 2403001
Fax +39 041 2403091
Administration and Finance Department
Ph. +39 041 2403011/12/13/15/16
Fax +39 041 2403095
Commercial Development, Marketing, PR and
Events Department
Ph. +39 041 2403020/21/22/24/25/7720
Fax +39 041 2403091
IT Department
Ph. +39 041 240 3059/69
Fax +39 041 240 3091
Safety, Environment and Quality Department
Ph. +39 041 2403035
Fax +39 041 2403090
Technical Department
Building Sector
Ph. +39 041 2403052/57
Electromechanical Sector
Ph. +39 041 2403050/51
Fax +39 041 2403091
Purchase Department
Ph. +39 041 8777715
Fax +39 041 2403091
Security Department (PFSO)
Ph. +39 041 2403035
Fax +39 041 2403090
Operations Department
Cruises
Ph. +39 041 2403033/40
Fax +39 041 2403090
5
Company Profile
Company
Venezia Terminal Passeggeri S.p.A.
(V.T.P. S.p.A.) was founded in 1997 by
the Venice Port Authority. It manages
10 multifunctional terminals, 1 provisions
storehouse, 5 parking lots and 7 quays
across the areas of Marittima, St. Basilio
and Riva dei Sette Martiri, providing high
quality services to any ships (cruise,
hydrophoils, catamarans) calling
at the Port of Venice.
The shareholders of Venezia Terminal
Passeggeri S.p.A are the following:
• APVS S.r.l. company owned by Venice
Port Authority and by Veneto Sviluppo,
operational company of the Veneto
Region, (53,00%),
• Finpax S.r.l. (22,18%),
• SAVE S.p.A. (22,18%),
• Venice Chamber of Commerce (2,64%).
Thanks to big investments (over 65M
Euro) made by the Company between
1997 and 2013 for improving the efficiency
of the port facilities, reducing the impact
of the port activities on the environment
and enhancing travelers’ comfort
and safety, the Port of Venice welcomed
over the years more than 23 million
passengers, thus ensuring a prominent
position among the best worldwide cruise
ports and destinations.
6
Exporting Cruise Excellence and
Know How
Leadership, know-how and proactivity
in facing the increasing challenges set by
the cruise industry are the key
skills that allowed Venezia Terminal
Passeggeri S.p.A. to spread its field
of action throughout Italy becoming
a major player in the creation and
upgrade of cruise facilities as well as
in the implementation of innovative
technological products for better
managing passenger flows. As a matter
of fact, the Company is a shareholder of:
• Ravenna Terminal Passeggeri S.r.l.,
managing the Cruise Terminal ‘Porto
Corsini’ in Ravenna;
• Catania Cruise Terminal S.r.l.,
managing the cruise terminal
of Catania;
• Brindisi Cruise Port S.r.l.,
established to manage the cruise
terminal of Brindisi;
• Cagliari Cruise Port S.r.l., established
to manage the cruise terminal
of Cagliari;
• VTP Engineering S.r.l., specialized
in engineering solutions for improving
the effectiveness and efficiency of port
operations.
Developing new Lines of Business
The expansion of Venezia Terminal
Passeggeri S.p.A. goes beyond the sole
cruise sector. Its experience in managing
different types of traffic (cruise, ferry,
hydrophoils & catamarans) along with
the versatility of its port facilities allowed
the Company to develop new lines
of business. Over the years Venezia
Terminal Passeggeri S.p.A. has become
majority shareholder of:
• Venice Yacht Pier S.r.l. (V.Y.P.),
established to increase yachting
in Venice;
• Venice Yachts and Ship Assistance
(V.Y.S.A.), a consortium of companies
offering technical and nautical services
to the yacht and mega-yacht market;
• VTP Events S.r.l., created with
the purpose of organizing fairs
and events at the Port facilities;
and minority shareholder of:
• Venice Ro-Port Mo.S. S.c.p.a., a newco
established to build and manage
the Fusina Logistics Platform,
a commercial terminal dedicated
to Ro-Ro and Ro-Pax traffic.
Company structure
7
A STATISTICAL OVERLOOK
ON THE PORT OF VENICE
Over the period 1997-2013 23,4 million
passengers travelled through the port
facilities of Venezia Terminal Passeggeri
S.p.A., enjoying the appeal of Venice as
tourist destination and strategic gateway
of the Adriatic Sea.
Cruises
Venice is a unique city where history and
culture come in different shapes, offering
an exciting array of visiting experiences.
In 2013 Venezia Terminal Passeggeri
S.p.A. welcomed 1.815.823 cruisers
from 47 cruise lines and 87 ships, thus
confirming its prominent position among
the best worldwide homeports.
year
Ferries
In 2013 the Port of Venice welcomed
138.648 passengers to/from Greece for a
total amount of 213 calls.
Hydrofoils
The strategic location of Venice allows
to reach easily by hydrofoils the Croatian
and Slovenian coasts. In 2013 92.984
passengers have been recorded, with
operators providing daily journeys from
April to October to some of the most
popular destinations of the Istrian
peninsula (Pula, Rovinj, Lošinj, Piran,
Umag, Portoroz, Rabac).
1997
1998
1999*
2000
2001
2002**
2003
206
227
98
200
308
332
450
cruise passengers
299.450
335.483
97.398
337.475
526.436
507.547
689.836
river Cruise Calls
n.a.
n.a.
n.a.
n.a.
n.a.
n.a.
n.a.
river cruise passengers
n.a.
n.a.
n.a.
n.a.
n.a.
n.a.
n.a.
Cruise Calls
ferry calls
ferry passengers
hydrofoils and catamarans calls
hydrofoils passengers
Total of calls
Total of Passengers
8
440
474
547
606
624
462
423
331.950
365.207
361.296
468.026
415.541
389.635
340.970
451
261
199
296
343
468
533
76.647
58.514
43.514
67.738
80.819
93.011
93.407
1.097
962
844
1.102
1.275
1.262
1.406
708.047
759.204
502.208
873.239
1.022.796
990.193
1.124.213
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002**
2001
2000
1999*
1998
1997
0
200.000
Cruise Pax
400.000
Ferry Pax
600.000
800.000
Hydrofoils Pax
1.000.000
1.200.000
1.400.000
1.600.000
1.800.000
River Cruise Pax
* In 1999 the cruise passenger traffic was undermined by the political events in the Balkans.
** In 2002 the cruise passenger traffic was undermined by 11th September 2001 political events.
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
405
447
425
442
471
486
566
591
569
548
677.617
815.153
885.664
987.635
1.200.483
1.407.762
1.603.188
1.772.167
1.757.297
1.815.823
n.a.
n.a.
n.a.
68
64
57
63
63
92
130
n.a.
n.a.
n.a.
15.894
14.605
13.218
13.823
14.249
18.647
26.498
285
516
505
432
417
394
385
341
223
213
251.502
446.376
456.604
386.345
388.605
357.664
357.813
350.596
157.785
138.648
465
451
447
441
462
435
412
403
396
334
108.336
103.846
111.245
113.497
116.293
109.127
100.351
111.441
105.395
92.984
1.155
1.414
1.377
1.383
1.414
1.372
1.426
1.398
1.280
1.225
1.037.455
1.365.375
1.453.513
1.503.371
1.719.986
1.887.771
2.075.175
2.248.453
2.039.124
2.073.953
9
2.000.000
berth reservation for maxi-Yachts
Venice Yacht Pier S.r.l.
Venice Yacht Pier S.r.l.
Santa Marta, Punto Franco,
Fabbricato 17 - 30123 Venezia - Italy
Ph. +39 041 5334177
Fax +39 041 5334179
E-mail: info@veniceyachtpier.com
www.veniceyachtpier.com
Over the years, the city of Venice
has experienced exponential growth
as a yacht destination. As well as an ever
increasing number of berthing requests,
the average size of the visiting vessels
has grown year on year. Venezia Terminal
Passeggeri S.p.A. has therefore been
putting forward ideas to develop new
berths and facilities as well as looking to
maintain and improve the existing ones.
Venice Yacht Pier S.r.l. was founded
with the principle objective of facilitating
the development of the yacht industry in
Venice by improving the city’s berthing.
With the participation of its major
shareholder Venezia Terminal Passeggeri
S.p.A., the company is already putting
forward ambitious new development plans
for building the industry in the future.
SERVICES
• Berths provided with electricity outlets
located in Tagliamento quay n.15
(125/250/400A), S. Marta n.24/n.25
(125/250/400A) and Adriatica (n.4
electricity outlets 125/250A).
• Security services for commercial yachts
over 500 GWT.
Berthing facilities
Berth
Location
Type
Total Length
Max Draft
Water/Wifi electric
Supply Columns
Riva San Biagio
N45’25.933
E12’20.990
Alongside
96 m.
(314’ 12“)
9.5 m.
(31’ 02“)
Yes/Yes/No
10 mins walk from St. Mark’s
Breathtaking views
Riva Dei 7 Martiri
N45’25.893
E12’21.084
Alongside
150 m.
(492’ 02“)
9.5 m.
(31’ 02“)
Yes/Yes/No
Central location
Good provision of services
Salute
N45’25.808
E12’20.225
Mooring Posts
400 m.
(1312’ 04“)
5.5 m.
(18’ 01“)
Yes/No/No
Privacy - Extraordinary views
Access only by tender/water-taxi
San Basilio 24/25
N45’25.892
E12’18.625
Alongside
120 m.
(393’ 8“)
9.6 m.
(31’ 06“)
Yes/No/Yes
Adriatica
N45’25.808
E012’19.364
Alongside
110 m.
(360’ 11“)
6.5 m.
(21’ 03“)
Yes/No/Yes
10
features
Commercial berth - Provisioning
Refuelling - Road access
New berthing area
Superb Venetian ambience
MAXI-YACHTS TECHNICAL AND NAUTICAL SERVICES
VENICE YACHTS & SHIPS ASSISTANCE
List of the associated companies
Venice Yachts & Ships Assistance
Santa Marta, Punto Franco,
Fabbricato 17 - 30123 Venice - Italy
Ph. +39 041 5334777;
E-mail: info@vysa.it
www.vysa.it
Venice Yachts & Ships Assistance
(V.Y.S.A.), of which Venezia Terminal
Passeggeri S.p.A. is the major
shareholder, is a consortium
of companies offering technical
and nautical services to the yacht
and maxi-yacht market. V.Y.S.A. intends
to become an important reference point
of the Venetian Nautical Center thanks
to the professional skills in the nautical
market brought by every single
associated company.
• Agenzia Favret S.r.l.
Ph. + 39 340 1990820;
Fax +39 041 8620776
E-mail: dir@favret.it
web www.favret.it
• Agenzia Nautica De Lena Barbara S.a.S.
Ph. +39 041 921440;
Fax +39 041 921663
E-mail: agedelena@libero.it
web www.agdelena.it
• Blue Venice Shipping S.r.l.
Ph. +39 041 2589901;
Fax +39 041 2589699
E-mail: shipping@bluevenice.com
• Cantiere Gruppo Faldis S.a.s.
Ph. +39 041 5224960;
Fax +39 041 7121605
E-mail: cantierefaldis@libero.it
web www.cantierefaldis.it
• Gregolin Lavori Marittimi S.r.l.
Ph. +39 320 966104;
Fax +39 041 5300738
E-mail: gregolinlavmar@libero.it
web www.gregolinlavorimarittimi.it
• Interporto di Venezia S.p.A.
Ph. +39 041 2591100;
Fax +39 041 2591155
E-mail: segreteria@interporto.ve.it
web www.interporto.ve.it
• Laguna Trasporti e Manutenzioni
di Tosi Pietro
Ph. +39 041 5285123;
Fax +39 041 5239042
E-mail: laguna.trasporti@gmail.com
web www.lagunatrasporti.it
• Marina del Cavallino S.r.l.
Ph. +39 041 968045-968361;
Fax +39 041 5370365
E-mail: info@marinadelcavallino.com
web www.marinadelcavallino.com
• Marina Fiorita S.r.l.
Ph. +39 041 5301478;
Fax +39 041 5309077
E-mail: info@marinafiorita.com
web www.marinafiorita.com
• New 48th di Roberto Padoan
Ph. +39 345 4356412
E-mail: new48roberto@libero.it
• Osma S.n.c. di Milan Bruno & C.
Ph. +39 0421 72884;
Fax +39 0421 72918
E-mail: milan.bruno@osmasrl.com
web www.osmasrl.com
• Porto Turistico di Jesolo S.p.A.
Ph. +39 0421 971488;
Fax +39 0421 972568
E-mail: info@portoturistico.it
web www.portoturistico.it
• Winning S.r.l.
Ph. +39 0421 659144;
Fax +39 0421 308917
• Sistema Walcon S.r.l.
Ph. +39 0532 730995;
Fax +39 0532 2732172
E-mail: info@sistemawalcon.com
web www.sistemawalcon.com
• Trasmar S.r.l.
Ph. +39 041 5310711;
Fax +39 041 5321417
E-mail: info@trasmar-service.it
web www.trasmar-service.it
• Venezia Terminal Passeggeri S.p.A.
Ph. +39 041 2403000;
Fax +39 041 2403091
E-mail: vtp@vtp.it
web www.vtp.it
11
INNOVATIVE SOLUTIONS FOR Cruise PORTS
V.T.P. ENGINEERING s.r.l.
V.T.P. Engineering S.r.l
Administrative Office:
Marittima, Fabbricato 248
30135 Venezia - Italy
Ph. +39 041 2403000
Fax +39 041 2403091
E-mail: vtpengineering@vtpengineering.it
www.vtpengineering.it
Local Unit:
Viale Nino Bixio, 27/A
31100 Treviso - Italy
Ph. +39 0422 300202
Fax +39 0422 429145
12
The complexity of managing a Passenger
Port with the need to introduce steady
innovation for optimizing operating
efficiency led Venezia Terminal
Passeggeri S.p.A to share its know-how
with the engineering industry
and to found the sister company
VTP Engineering S.r.l.
The new sister company provides technical
consultancy to cruise ports in the fields of
planning, design and construction
of logistics infrastructures and equipment.
The first two prototypes of - the MBT
(Multipurpose Boarding Tower) and
the new SBB (Ship Boarding Bridge) are now operating at Venezia Terminal
Passeggeri’s facilities allowing a better
management of passenger flows while
granting a high level of comfort,
safety and security.
MBT (Multipurpose Boarding Tower)
SBB (SHIP BOARDING BRIDGE)
The new SBB (Ship Boarding Bridge),
designed as a traditional gangway, allows
passengers to board and disembark
from a ship with a boarding height ranging
from +4.70 m to +13.20 m
The MBT (Multipurpose Boarding Tower)
is an innovative multi-purpose boarding
tower that optimizes the embarking/
disembarking operations of passengers
from/to cruise ships, thanks to the use
of a system of elevators linking the dock,
the terminal and the vessel, regardless
of the height of the boarding ramp. Its
limited overall dimensions on the quay
allow to carry out luggage delivery
and handling operations in the safest way.
Main technical features
• Boarding or disembarking of over 2000
passengers/hour from terminal level
• Min/max boarding height:
+4.70 m ÷ +13.20 m
• Variable embarking height
on the terminal side
• User-friendly also for unaccompanied
passengers with reduced mobility
• Automatic leveling to the tide
• Ship security tracking devices and
protection of passengers if bridge
is accidentally detached from ship.
Main technical features
• Direct connection between Dock Terminal - Ship
• Dimensions on dock: 8.8 x 11.8 m
• Tower height of 18.2 m
• Movement along quay on rails
or on rubber wheels
• Boarding point: 4 to 13.2 m above
the dock level, also for ships with outboard
lifeboats
• Functions: movement of tower along
the dock; lifting of telescopic tunnel;
handling of boarding bridge
• 3 lifts holding 26 persons each,
for a flow of over 2000 people/hour
• Security check point on dock in case
of direct access to the ship from the quay
(or vice versa)
• User-friendly also for unaccompanied
passengers with reduced mobility
• Short walking paths and limited slopes
• Independent electricity generator
for total autonomy of the MBT in case
of loss of energy from the network (from
the Terminal)
13
The Port of Venice:
strategically linked
trieste km 150
A27
tessera
padova km 38
verona km 110
ferrara km 115
bologna km 125
A4
marco polo airport
aeroporto marco polo
A57
mestre
marghera
ponte della libertà
people mover station
117 107/108
103
st. lucia railway station
stazione s. lucia
123
109/110
isonzo 2
murano
p.le roma
isonzo 1
marittima basin
bacino stazione
stazione
s. marta
s. basilio
st. mark’s square
piazza san marco
RIVA SETTE MARTIRI
14
DISTANCE FROM:
Marittima Terminals - City centre:
1 km from P.le Roma
How to get to the Port:
People Mover (land funicular
connecting the Marittima area
to P.le Roma - 3 minutes); taxi cab
(5 minutes); on foot (15 minutes).
Marittima Terminals - St. Mark Square:
3 km
Transportation options:
water taxi (15 minutes); public water taxi
Alilaguna Blue Line (operating
when ships are embarking
and disembarking- 15 minutes).
Marittima Terminals - Airport:
Marco Polo Venice Airport: 13 km
Transportation options:
taxi cab (20 minutes); water taxi
(40 minutes), public buses ATVO
(arriving/departing at/from P.le Roma
– 20 minutes); public buses ACTV n.5
(arriving/departing at/from P.le Roma –
20 minutes).
Marittima Terminals - Railway stations:
Venice Railway Station St. Lucia:
1 km (the Port can be reached on foot
or by People Mover departing/arriving
from/at P.le Roma)
Mestre Railway Station:
10 km (the Port can be reached by taxi
cab or by public buses ACTV n.2 arriving/
departing at/from P.le Roma)
15
passengers
Services
PARKING AREAS
Up to 40 buses, 2046 cars (spaces reserved
for passengers with reduced mobility).
Placed at walking distance
from the embarkation, the parking areas
of V.T.P. are actively guarded.
The PARKING AREAS n. 1, 2, 4 and 5 only
reserved for cars, are gated and under 24
hour video-surveillance,
with automatic access control.
The PARKING AREA n. 3, reserved for
campers and buses (cars may only access
there for short stays or long stays if depot
areas 1, 2, 4 and 5 are full), is delimited
and provided with automatic access control.
PEOPLE MOVER TO/FROM
PORT MARITTIMA (CRUISE TERMINAL) P.LE ROMA - TRONCHETTO
Located outside the Marittima
Port entrance, it’s a modern public
transportation system which, with a land
funicular, connects in 3 minutes trip
the Marittima Passenger Port facilities
to Piazzale Roma and the Railway
Station. Durine the days when ships are
embarking/disembarking (homeport).
A shuttle bus service is available,
connecting the Terminal 109/110, 123,
Isonzo 1/2 with the People Mover stop.
For further information about the People
Mover please contact the company
managing the service: Azienda Veneziana
della Mobilità S.p.A. to the following
phone number:
+39 041 2727211.
16
WATER SHUTTLE ALILAGUNA TO/FROM
PORT MARITTIMA (CRUISE TERMINAL) ST. MARK’S SQUARE
Operating approximately every hour
during the days when ships are
embarking and disembarking cruise
passengers.
• INFORMATION DESK
• ATM SERVICE
• DUTY FREE
• NEWSSTAND
• TOBACCONIST’S
• FOOD AND BEVERAGE AREAS
LEFT LUGGAGE DEPOSIT
AND LOST & FOUND SERVICE
The left luggage deposits are located on
the ground floor of Terminals 103, Isonzo
1 and Isonzo 2 and are open during
the days when ships are embarking
and disembarking cruise passengers.
FIRST AID SERVICE (with doctor and
ambulance). Located in the building 255
the service is available during the days
when ships are at berth dialing
+ 39 041 5334739
SERVICES FOR PASSENGERS
WITH REDUCED MOBILITY
Venezia Terminal Passeggeri S.p.A.
is sensitive to passengers
with special needs and makes every
effort to assure that their embarkation
and disembarkation is quick
and convenient.
Cruise Terminals have no architectural
barriers and are suitable for reduced
mobility passengers, including
wheelchair users. Facilities
for the reduced mobility passengers
include:
• Assistance seats;
• Raised step treads outside the
building to assist blind passengers,
with entrance ramps for wheelchair
users;
• Elevators suitable for wheelchairs
users;
• Doors for wheelchairs users;
• Reduced mobility men’s and ladies’
toilets are located by the waiting room
of the embarking area;
• Shuttle Bus to/from Cruise TerminalShip (upon request);
• Parking areas.
Assistance Seats
During the embarkation/disembarkation
operations wheel-chairs may be
requested at the Information Desks
of Venezia Terminal Passeggeri S.p.A.,
located at the ground floor and first
floor of the Cruise Terminals 103,
107/108, 109/110, 117, Isonzo 1/2.
Upon request, a fully staffed Hostess,
after check-in, can accompany
alongside the ship a cruise passenger
with disabilities. For more information
and assistance, please contact Venezia
Terminal Passeggeri S.p.A.
at the following number:
+39 041 2403033/40.
Shuttle Bus to/from Cruise
Terminal-Ship
Upon request a bus, provided
with no seats, 2 wheelchair securement
positions and wheelchair lift (side door)
is available for taking guests
with disabilities from Cruise Terminal
to ship and back.
Parking Areas
The outdoor parking lots of the Venezia
Terminal Passeggeri S.p.A. are provided
with reduced mobility-designed parking
spaces (yellow painted).
17
port security
Venezia Terminal Passeggeri S.p.A.
has systematically implemented
all the measures envisaged
in the Port Facility Security Plan by
adopting technological instruments
for an effective control and prevention
system in compliance with international
security regulations (ISPS Code/EC
Regulation 725/2004). Among
the measures undertaken are: passenger,
baggage and vehicle screening
procedures; security patrols; creation
of restricted areas; personnel
identification procedures; access control;
installation of surveillance equipments.
Nonetheless, Venezia Terminal
Passeggeri S.p.A. continues to undertake
several initiatives to implement
innovative security solutions that enhance
and safeguard the movement
of passengers. In its activity it benefits
also from working in partnership
with the port users and local and State
authorities.
SECURITY INFORMATION OUTLOO K
• ISPS compliant as of July 1, 2004.
• Fully staffed Security department.
• Night patrol 19.00 - 07.00 (Marittima,
St. Basilio, St. Marta).
• 24-hour closed-circuit television (over
100 cameras) monitoring Port roadways
and cruise terminals.
• Upgraded lighting, fencing, optical
intrusion detection devices and signage
in all terminals.
• Lit areas 24/24h in order to offer an
adequate visibility compliant with ISPS
security regulations.
• 100% passenger and baggage
screening.
• UHF Communication systems with
dedicated channels.
18
Personnel
Venezia Terminal Passeggeri S.p.A.
employs a fully staffed Security
department and oversees contracted
security providers that guarantee
a 24-hour control on the port area. An
average of 40 security guards are every
day engaged in port access controls, quay
gate access controls, passenger
and baggage screening, video surveillance and monitoring patrol
operations.
Barriers and SECURITY Equipment
Venezia Terminal Passeggeri S.p.A.
has implemented barriers and security
equipment on facilities, including
perimeter fencing, optical intrusion
detection devices and closed-circuit
camera surveillance including
a waterside surveillance capability.
All terminals are equipped with X-ray
stations for hand luggage and luggage
control, MD arches for the screening
of embarking passengers, while 4 x-ray
mobile vans equipped with MD Arches
are available for screening transit
passengers and their hand luggage.
Port controls
Access controls performed by Venezia
Terminal Passeggeri S.p.A. ensure that
only authorized vehicles and individual
persons can access the Port areas.
Passenger and Baggage Screening
Passengers arriving at the cruise
terminals proceed through security
screening and must provide their cruise
documents in order to board a cruise
ship.
Contact Information
For further information on Venezia
Terminal Passeggeri S.p.A.’s security
programs, please contact:
Port Facility Security Officer Mobile
Ph. +39 335 7272728
Ph. +39 041 2403035
Fax +39 041 2403090
Deputy Port Facility Security Officer
Mobile +39 335 669 80 85
Ph. +39 041 2403034
Fax +39 041 2403090
Mobile +39 335 7272725
Operations Director
Ph. +39 041 2403032/33
Fax +39 041 2403090
SECURITY AND LAW ENFORCEMENT
Venezia Terminal Passeggeri S.p.A. takes
an integrated, multi-authority approach
to port security. Below is a partial list
of local authorities that help to secure
our port’s borders and waterways:
CAPITANERIA DI PORTO
Maritime Authority
Ph. +39 041 2405711
POLIZIA DI FRONTIERA Immigration
Police
Ph. +39 041 2723211
AGENZIA DELLE DOGANE Custom Office
‘Marittima’
Ph. +39 041 5334690
GUARDIA DI FINANZA Revenue Corp
Guard
Ph. +39 041 5334718 (Port Gate)
VENICE PORT AUTHORITY
AUTORITÀ PORTUALE DI VENEZIA
Ph. +39 041 5334545
OTHER USEFUL PHONE NUMBERS IN
CASE OF EMERGENCY:
COAST GUARD 1530
POLICE 113
MEDICAL EMERGENCY 118
FIRE BRIGADE 115
Port SAFETY ENVIRONMENT &
QUALITY
Venezia Terminal Passeggeri S.p.A.
has a strong commitment in the health
and safety of all those who visit, work
at or travel through its port facilities.
A First Aid Station is available within
the port premises, providing medical
assistance, an ambulance, defibrillator
and other medical equipment during
the operation hours. Venezia Terminal
Passeggeri S.p.A. steadily
and considerably invests in infrastructure
and technology to ensure that the port
operations are carried out in the safest
way and that all workplaces - quays,
passenger terminals, covered and
uncovered areas - are incident and injury
free.
The reorganization of the port road
network has upgraded the quality
of the internal traffic circulation both
in terms of traffic measures and access
controls, while the introduction of new
pedestrian pathways, the division
of the restricted operational areas
from the open visitors’ areas
and the increasing use of passenger
boarding bridges has improved
passengers’ safety and comfort when
boarding and disembarking. Venezia
Terminal Passeggeri S.p.A. is aware
that a safety culture can be established
and maintained only thanks
to the cooperation with the whole Port
community involved in the supply-chain
management and with the ships crews.
For this reason Venezia Terminal
Passeggeri S.p.A. promotes among
the Port users the implementation
of high safety procedures as well as
provides during periodical meetings
an overview of the risks and hazards
associated to particular tasks.
The engagement of Venezia Terminal
Passeggeri S.p.A. is not limited
to the safety; from its foundation
in 1997 the Company has been strongly
committed in reducing the impact
of the Port activities on the environment,
also adopting best practices in the
operations.
Working closely with local agencies,
the Port Authority and the Maritime
Authorities, Venezia Terminal Passeggeri
S.p.A. supports any effort to reduce
emissions in the atmosphere of both
noise and exhaust fumes, also promoting
the use of renewable or alternative power
resources with projects like the HVSC
(high voltage shore connection).
Currently Venezia Terminal Passeggeri
S.p.A. has already implemented berths
providing power supply to maxi-yachts.
Contact Information
For further information on Venezia
Terminal Passeggeri S.p.A.’s
Safety & Environment plans,
please contact:
RSPP (Safety & Environment)
Ph. + 30 041 2403035
19
Stella maris’ friends venice
SEAMEN’S CLUB
According to Maritime Labour Convention
2006 (Seafarer’s Welfare) Venice
Port Authority and Venezia Terminal
Passeggeri host the Seamen’s Club inside
the Port Facility, close to entrance gate.
Inside the Seamen’s Club, seafarers
from passenger ships will find:
• Communication facilities (phones
for direct call, Italian telephone card,
Italian Sim Card and top up)
• Money remittance
• Mini shop with products from Asia
and South America, bath and shower
products, basics underwear dresses
• Internet room provided with computers
and space for private laptops
• Wireless internet connection
• Counselling for every problem on board
• Staff trained on seafarer’s welfare
Stella Maris’ Friends is a no profit
organization in charge to run
the Seamen’s Club and to raise
the awareness about seafarer’s needs
in the local Port Community, especially
through the Venice Seafarer’s Welfare
Committee.
Stella Maris’ Friends Onlus (International
Committe on Seafarer’s Welfare)
Stella Maris’ Friends Onlus
www.stellamarisfriends.org
Toll Free Number from Italy: 800 125 168
20
TO P.LE ROMA/CITY CENTER
PEOPLE MOVER
STATION
P5
P4
101.00
105.75
P3
P2
722.50
(8.90* m)
ISONZO 2
726.70
(8.90* m)
P1
630.00
ISONZO 1
(8.90* m)
112
123
SHIP PROVISION
STORAGE
113
203.00
22
(8.50* m)
171.44
103.20
(4.90* m)
178.
(5.80*
Cruise/Hydrofoil
terminal
Testata Marmi quay
Shuttle bus
to airport
Berthing position
Cruise terminal
Isonzo quay
Newsstand
Bollard
Other VTP buildings
St. Marta quay
Water taxi/shuttle
boat to St. Mark’s
Square ticket counter
Electricity outlets
Parking area
St. Basilio quay
Shuttle boat
to St. Mark’s Square
Ship’s draft max
allowance
Cafè
Tagliamento quay
Water taxi
Multipurpose
Boarding Tower
Riva Sette Martiri
quay
People mover
Piave (117) quay
Upper-level path
Boarding gangway
Stop shuttle bus
from/to the terminals
360.40
RIVER CRUISES ONLY
LUGGAGE
ACCEPTANCE POINT
O QUAY
ST. BASILI
150.00
(8.10* m)
192.57
(7.95* m)
(6.85* m)
Y
UA
Q
TA
.
ST
R
MA
267.00
(7.65* m)
.03
* m)
23
General technical features
and facilities of the cruise port
NAVIGATION (MAXIMUM SHIP
DIMENSIONs ALLOWED)
Length: 340 m. LOA
Ship’s max draught: 8,90 m.
Turning basin:
suitable for the manoeuvre
of ships up to 340 m. LOA
Air draught:
no limit in Venice Marittima,
in Marghera (Commercial and Industrial
Port) between 58 and 64 m.
subject to authorization
Anchorage: yes, at roadstead
Tidal movement/Range: about 1 m.
TECHNICAL FEATURES
SECURITY
Harbour: 24 hours
Number of Passengers Terminals: 10
Number of quays: 7
Maximum berthing capacity: 12
Quays length:
Piave: 722,50 m.
Testata Marmi: 203,00 m.
Tagliamento: 726,70 m.
Isonzo: 630,00 m.
S. Marta: 465,24 m.
S. Basilio: 342,57 m.
Riva Sette Martiri: 360,40 m.
(river cruises only)
Total quays length: 3.450,41 m.
Quays width: 20/50 m.
Procedure:
• according to EU rules, the National Plan
for Maritime Security and Port Facility
Security Plan
• Immigration custom facilities
• ISPS Code compliant security measures
• Videosurveillance:
24/24 h (Closed Circuit TV with over 100
cameras)
• Communication systems:
UHF with exclusive channel
SERVICES
Pilotage compulsory: yes
Tugs available: yes
Ship tenders allowed: yes
Ship repair: yes
Bunkering: yes
Garbage disposal: yes
Fresh Water: yes
Handling provisions: yes
Electricity for containers
and/or refrigerating units: yes
Container storage for 30 TEU
Parking areas: 40 buses
2046 cars
(spaces reserved to reduced mobility
passengers included)
ATM: yes
25
terminal 109/110
Terminal 109/110, completing
the infrastructural development
of the Marittima Cruise Port, is the widest
terminal of the Mediterranean dedicated
to a single cruise ship. Inaugurated
in April 2014, Terminal 109/110, a former
warehouse, has been refurbished
to become an independent Passenger
station located in Tagliamento Quay,
in order to fluently serve two cruise ships
simultaneously berthed in front
of Terminal 107/108 and in front
of the renewed Terminal 109/110,
respectively. Thanks to its dimension
of 14.000 square meters divided on two
floors, Terminal 109/110 is the widest
cruise facility of the Mediterranean
with a standard - never reached so far of 2 square meters of available surface
for each passengers waiting to embark
during the peak phases, fully limiting
the anthropic pressure for each
operational level. The refurbishment
project, carried out in 12 months
with an overall investment of 12 millions
of Euros, follows the most qualified
conservation standards, totally respecting
the previous structure, under the control
of the Venice Port Authority
and of the Commission
for the Safeguarding of Venice.
From the technological systems
to the air-conditioning and the fire
systems, from the elevators
to the escalators, all the structural
refurbishment interventions have
followed a philosophy based
on energetic savings and ecosustainability, emphasizing the industrial
archeology aesthetic, thanks to its
elegant and minimal furniture.
features and Technical
Equipment
Departures Area
Location: first floor
Surface:
- Terminal 109
3.600 sq. m.
- Terminal 110
3.450 sq. m.
Embarkation equipment:
- Terminal 109:
Ship Boarding Boarding Bridge (SBB)
- Terminal 110:
Ship Boarding Boarding Bridge (SBB)
Access: lifts 4
escalators 4
Reduced mobility access:
an easy access to the Terminal
is guaranteed thanks to wheel chair
ramps and elevators
Air-conditioning/Heating Systems: yes
Waiting rooms:
- Terminal 109:
2 waiting rooms with seats 350
1 VIP lounge seats 54
- Terminal 110:
2 Waiting rooms seats 350
1 VIP lounge seats 54
Check-in desks:
- Terminal 109:
serving 19
operators 38
- Terminal 110: serving 26
operators 52
Check-in desks for reduced mobility
passengers:
- Terminal 109: serving 2
operators 4
- Terminal 110: serving 2
operators 4
LCD Monitor for passengers
communications: WC: - Terminal 109: - Terminal 110: Reduced mobility WC:
- Terminal 109: - Terminal 110: Baby changing-table:
- Terminal 109: - Terminal 110: available
men 5
ladies 11
men 6
ladies 11
1 1
1 1
WC:
- Terminal 109: men 3
ladies 5
reduced mobility passengers 1
Baby changing-table1
- Terminal 110: men 1
ladies 2
reduced mobility passengers 1
Baby changing-table 1
26
Services for embarking
passengers
ATM: yes
Passengers’ information desk: yes
VIP Lounge: yes
Refreshment area: yes
Shops: 2
located in Terminal 109 and 110
respectively
Wi-Fi: yes
Newsstand located outside Terminal 107
ARRIVALS AREA
Location: ground floor
Surface
- Terminal 109: 3.600 sq. m.
- Terminal 110: 3.100 sq. m.
Air-conditioning/Heating Systems: yes
WC: - terminal 109: - Terminal 110: Reduced mobility WC:
- Terminal 109:
- Terminal 110: Baby changing-table:
- Terminal 109: - Terminal 110: men 3
ladies 5
men 3
ladies 3
1 1
1 1
WC:
- Terminal 109: men 3
ladies 5
reduced mobility passengers 1
Baby changing-table 1
- Terminal 110: men 1
ladies 2
reduced mobility passengers 1
Baby changing-table 1
SERVICES FOR DISEMBARKING
PASSENGERS
Passengers’ information desk: yes
Left Luggage Deposit
and Lost & Found Service:
open from the beginning till
the end of cruise operations
SERVICES CRUISE OPERATORS
WI-FI: yes
Wired connection: available
upon prior request
33,00 m
218,00 m
Info point
Customs
Toilets
Café
Not allowed
Check-in desks
Immigration
police
Waiting room
ATM
Wheelchair ramp
Stairs
27
72,60 m
72,60 m
ISONZO 1
ISONZO 2
GROUND FLOOR
10,12 m
23,90 m
ARRIVALS AREA
ARRIVALS AREA
85,60 m
32,14 m
85,60 m
ISONZO 1
10,12 m
ISONZO 2
FIRST FLOOR
DEPARTURES AREA
CHECK-IN DESKS
28
CHECK-IN DESKS
Info point
Customs
Luggage deposit
and Lost & Found
Shop
Check-in desks
Immigration
police
Waiting room
Café
Escalator
Toilets
Baggage
delivery
ATM
Lift
30,64 m
VIP
VIP
DEPARTURES AREA
Not allowed
VIP
VIP lounge area
Offices
isonzo terminal 1/2
The Terminal Isonzo is a two-story
building, divided in two parts: Isonzo 1
and Isonzo 2, opened respectively in 2009
and 2011. Designed for providing
all passengers a smooth experience
while embarking and disembarking,
it counts among its amenities
a 1,432 sq. m panoramic terrace allowing
outgoing passengers to enjoy the
timeless beauty of the Lagoon City.
Easy access to the Terminal Isonzo
is granted by the closeness of a short stay
area available for drop off and pick up
of passengers as well as by a car park,
located just a few minutes’ walk
from the facility.
features and Technical
Equipment
Departures Area
Location: first floor
Surface:
- Isonzo 1: 4.231 sq. m.
- Isonzo 2: 4.231 sq. m.
Embarkation equipment:
- Isonzo 1: 1
mobile passenger boarding bridge
for the safe transit of passengers;
- Isonzo 2: 1
Ship Boarding Bridge (SBB)
for the safe transit of passengers,
operators and crew
Access: 4 lifts and 4 escalators
Reduced mobility access: the access
to the Terminal is easy since
there are no architectural barriers
Air-conditioning/Heating Systems: yes
Waiting room:
- Isonzo 1: seats 398
seats (VIP Lounge) 54
- Isonzo 2: seats 587
seats (VIP lounge) 54
Check-in desks:
- Isonzo 1: serving 20
operators 40
- Isonzo 2: serving 20
operators 40
LCD Monitors for passenger
communications available
WC:
- Isonzo 1: men 7
ladies 6
- Isonzo 2: men 7
ladies 6
Reduced mobility WC:
- Isonzo 1: 2
- Isonzo 2: 2
Baby-changing table:
yes
Services for embarking
passengers
1
ATM located closed to escalator:
Passengers’ information desk: - Isonzo 1 1
- Isonzo 2 1
VIP Lounge: - Isonzo 1 1
- Isonzo 2 1
Refreshment area: 1
located in the central body
of the Terminal
Shopping Area: located in the central
body of the Terminal
Wi-Fi: free
Newsstand: located just outside
Terminal Isonzo 1
ARRIVALS AREA
Location: ground floor
Surface:
- Isonzo 1: 4.450 sq. m.
- Isonzo 2: 4.450 sq. m.
Air-conditioning/Heating Systems: yes
WC:
- Isonzo 1: men 7
ladies 6
- Isonzo 2: men 7
ladies 6
Reduced Mobility WC:
- Isonzo 1: 3
- Isonzo 2: 2
Services for disembarking
Passengers
Left Luggage Deposit and Lost & Found
Service: - Isonzo 1 1
- Isonzo 2 1
both open from the beginning till
the end of cruise operations
Services for cruise operators
Wi-Fi: free
Cable connection service: available
upon prior request
29
terminal 107/108
Terminal 107/108 is a two-storey facility
restored at the end of 90s.
Easy access to it is granted by
the closeness of a short stay area
available for drop off and pick up of
passengers as well as by a car park,
located just a few minutes’ walk
from the facility.
features and Technical
Equipment
Departures Area
Location: first floor
Surface:
- Terminal 107: 2.740 sq. m.
- Terminal 108: 2.750 sq. m.
Embarkation equipment: 1
passenger boarding bridge
for the safe transit of passengers
Access: escalators 1
lifts 2
Reduced mobility access:
1 wheelchair access with lifts
Air-conditioning/Heating Systems: yes
2 Waiting room:
- Terminal 107: seats 458
- Terminal 108: seats 560
Check-in desks:
- Terminal 107: serving 20
operators 40
- Terminal 108: serving 20
operators 40
LCD Monitor for passengers
communications: available
WC: men 7
ladies 7
Reduced mobility WC: 1
Baby-changing table
Services for embarking
passengers
ATM: Duty Free: Food and beverage area: Passengers’ information desk: Public Phones: - Terminal 107: - Terminal 108:
Wi-Fi: 30
1
2
1
1
4
4
free
Arrivals Area
Location: ground floor
Surface:
- Terminal 107: 2.550 sq. m.
- Terminal 108: 2.800 sq. m.
Reduced mobility access: 2
wheelchair ramps
Air-conditioning/Heating Systems: yes
Heating Systems: yes
WC: men 11
ladies 9
Reduced mobility WC: 4
Services for disembarking
passengers
Left Luggage Deposit
and Lost & Found Service:
open from the beginning till
the end of cruise operations located
at Terminal 103
Newsstand: 1
located outside the Arrival Hall
of the Terminal 107
Passengers’ information desk: - Terminal 107:
1
Taxi desk: - Terminal 107:
1
Food and beverage
vending machines: available
outside the Arrival Hall
of the Terminal 107
Water Shuttle service
to/from Port-Venice: available
immediately outside the Arrival Hall
of the Terminal 107
Water taxi service
to/from Port - Venice: available
immediately outside the Arrival Hall
of the Terminal 107
Services for cruise operators
Wi-Fi: free
DEPARTURES
GROUND FLOOR
108
ARRIVALS EXIT
107
ARRIVALS
ARRIVALS EXIT
ARRIVALS
DEPARTURES
FIRST FLOOR
VIP
CHECK-IN DESKS
CHECK-IN DESKS
108
107
32,87 m
VIP
DEPARTURES
ARRIVALS EXIT
88,69 m
18,09 m
88,69 m
Info point
Customs
Luggage deposit
and Lost & Found
Café
Not allowed
Check-in desks
Immigration
police
Waiting room
ATM
Wheelchair ramp
Escalator
Toilets
Baggage
delivery
Phones
Stairs
Lift
Duty free
VIP
VIP lounge area
31
66,82 m
71,96 m
GROUND FLOOR
ARRIVALS
EXIT
ARRIVALS AREA
DEPARTURES
ENTRANCE
DEPARTURES AREA
VIP ROOM
32
Info point
Immigration
police
Check-in desks
Customs
Waiting room
Café
Not allowed
Toilets
Duty free
Wheelchair ramp
Luggage deposit
and Lost & Found
Vending machine
VIP
VIP lounge area
37,79 m
CHECK-IN DESKS
terminal 117
The Terminal 117 is a single-storey facility
restored and opened in 2006. Easy access
to it is ensired by the proximity
of the car park 1 and 3 as well as
by the adjacency of dedicated taxi areas
for drop off and pick up of passengers.
features and Technical
Equipment
Departures Area
Location: ground floor
Surface: 2.705 sq. m.
Embarkation equipment: 1 MBT
(Mobile Boarding Tower)
2
Reduced mobility access: wheelchair ramps
Air-conditioning/Heating System: yes
Waiting room 3 (of which 1 VIP room):
seats 469
Check-in desks: serving 20
operators 40
LCD Monitor for passengers
communications: available
WC: men 9
ladies10
nursery 1
Reduced mobility WC: 1
Baby-changing table:
yes
Services for embarking
passengers
Passenger Information desk: Duty Free: VIP Lounge: Food and beverage area: Food & beverage vending machines: 1
1
1
1
2
Arrivals Area
Location: ground floor
Surface: 2.525 sq. m.
Air-conditioning/Heating System: yes
Reduced mobility access: 2
wheelchair ramps
WC: men 2
ladies 3
Reduced mobility WC: 1
Services for disembarking
passengers
Left Luggage Deposit
and Lost & Found Service:
open from the beginning till
the end of cruise operations
Services for cruise operators
Wi-Fi service: available
upon prior request
33
terminal 103
Terminal 103 is a state of the art facility,
opened in 2003.
Easy access to it is granted by
the closeness of a short stay area
available for drop off and pick up of
passengers as well as by a car park,
located just a few minutes’ walk
from the facility.
features and Technical
Equipment
Departures Area
Location: first floor
Surface: 2.741/3.703 sq. m.
Access: external staircases 3
internal staircases 7
escalators 4
lifts 3
Reduced Mobility Access: 1
wheelchair ramp with lift
Air-conditioning/Heating Systems: yes
Waiting room: seats 280
Check-in desks: serving 10
operators 26
WC: men 6
ladies 6
Reduced mobility WC: 3
Services for embarking
passengers
Passengers’ information desk: 1
Arrivals Area
Location: ground floor
Surface: 3.363 sq. m.
Reduced mobility access:
wheelchair ramps 3
Air-conditioning/Heating Systems: yes
WC: men 10
ladies 10
Reduced Mobility WC: 4
34
Services for disembarking
passengers
Left Luggage Deposit
and Lost & Found Service:
open from the beginning till
the end of cruise operations
Passengers’ information desk: 1
Water Shuttle service
to/from Port - Venice S. Mark: available
immediately outside the Arrival Hall
Water taxi service to/from Port - Venice:
available
immediately outside the Arrival Hall
ATM: 1
(located just of the arrivals area)
Services for cruise operators
Wi-Fi connection service: available
upon prior request
147,84 m
ARRIVALS
EXIT
ARRIVALS
ENTRANCE
FIRST FLOOR
CHECK-IN DESKS
DEPARTURES
EXIT
30,26 m
20,33 m
GROUND FLOOR
DEPARTURES
DEPARTURES
ENTRANCE
73,40 m
Info point
Customs
Luggage deposit
and Lost & Found
ATM
Wheelchair ramp
Check-in desks
Immigration
police
Waiting room
Phones
Not allowed
Escalator
Toilets
Conveyor belt
Lift
35
DEPARTURES
34,20 m
DEPARTURES
CHECK-IN DESKS
ENTRANCE
ENTRANCE
52,61 m
52,61 m
Check-in desks
Toilets
Self Service
Customs
Waiting room
Café
Phones
Wheelchair ramp
Offices
Garden
36
Terminal 123
The Terminal 123 is a single-storey
facility opened in 1999.
Easy access to it is granted by
the closeness of a short stay area
available for drop off and pick up of
passengers as well as by a car park,
located just a few minutes’ walk
from the facility.
Features and Technical
Equipment
Departures Area
Location: ground floor
Surface: 4.894 sq. m.
Reduced mobility access:
wheelchair ramps
Air-conditioning/Heating Systems: yes
Waiting room: 2
- (side A) seats 180
- (side B)
seats 120
WC: men 5
ladies 6
Reduced mobility WC: 2
Baby-changing table
Services for passengers
Café/Self Service: 1
Food & beverage vending machines: 6
Public Phones: 7
37
St. basilio terminal
St. Basilio Terminal, a single storey ground
floor facility, built at the end of 80s
and renovated in 90s, provides assistance
not only to small ships, but also to high
speed hydrofoils and catamarans from/to
Slovenian and Croatian coasts.
features and Technical
Equipment
ground floor
Location: Surface: 1.634 sq. m.
Reduced mobility access: yes
Waiting room: seats 68
Check-in desks: serving 8
operators 16
LCD Monitor for passenger
communications: available
WC: men 4
ladies 4
Reduced mobility WC: 1
Services for embarking/
disembarking passengers
Food & beverage
vending machines: Public Phones: 3
2
Services for cruise operators
Wi-Fi connection service: available
upon prior request
38
71,92 m
EXIT
EXIT
22,50 m
CHECK-IN DESKS
DEPARTURES
ENTRANCE
DEPARTURES
ENTRANCE
CABIN
LUGGAGE
CONTROL
CHECK-IN DESKS
ARRIVALS ARRIVALS ARRIVALS
DEPARTURES
EXIT
DEPARTURES
EXIT
Check-in desks
Immigration
police
Luggage deposit
and Lost & Found
Phones
Not allowed
Customs
Toilets
Waiting room
Vending machine
Offices
39
SHIPPING AGENCIES
Cruises
Bassani S.p.A.
Dorsoduro, Santa Marta, Fabbricato 17
30123 Venezia
Ph. +39 041 2727860
Fax +39 041 5230336
E-mail: shipping@bassani.it
www.bassani.it
Cemar S.r.l.
Via Torino 151/a
30172 Mestre - (Venezia)
Ph. +39 041 2589760
Fax +39 041 2589769
E-mail: venezia@cemar.it
www.cemar.it
G. Radonicich & C. S.r.l.
Via della Pila, 19/21
30175 Marghera - Venezia
Ph. +39 041 2525511
Fax +39 041 2525520
E-mail: tramps@radonicich.it
www.radonicich.it
Hugo Trumpy Adriatica S.r.l.
Via Jacopo Salamonio, 3
30175 Marghera - Venezia
Ph. +39 041 5090270
Fax +39 041 926865
E-mail: agency@hugotrumpyvenice.it
www.hugotrumpy.it
Le Navi Veneto S.r.l.
Viale Ancona, 22
30172 Mestre - Venezia
Ph. +39 041 2500911
Fax +39 041 2500988
E-mail: lenavi_itvce@msclenavi.it
Medov S.r.l.
Via Torino 151/A
30172 Mestre - (Venezia)
Ph. +39 041 2589760
Fax +39 041 2589769
E-mail: venice@medov.it
www.medov.it
40
HYDROFOILS
Mirco Santi S.r.l.
Via Torino, 151/A
30172 Mestre - Venezia
Ph. +39 041 2589600
Fax +39 041 2589699
Tlx +39 051 940 78222
E-mail: venice@mircosanti.it
www.mircosanti.com
Tositti & Cambiaso - Risso S.r.l.
Santa Marta, Fabbricato 17
30135 Venezia
Ph. +39 041 2712650
Fax +39 041 2712539
E-mail: cruise@vegaservice.net
(cruise ships dept.)
shorex@vegaservice.net (river ships dept.)
Blue Venice Shipping S.r.l.
(per COMMODORE CRUISES)
Via Torino, 151/a
30172 Mestre - Venezia
Ph. +39 041 2589901
Fax +39 041 2589699
E-mail: info@commodore.hr;
shipping@bluevenice shipping.it
www.commodore.hr
Mirco Santi S.r.l.
(per VENEZIA LINES)
Via Torino, 151/a
30172 Mestre - Venezia
Ph. +39 041 2589600
Fax +39 041 2589699
Tlx +39 051 94078222
E-mail: venice@mircosanti.it
www.mircosanti.com
www.venezialines.com
Nova Mar S.r.l.
(per ATLAS e KOMPAS)
Via Genova, 5/c
30172 Mestre - Venezia
Ph. +39 041 5322883
Fax +39 041 5321000
Tlx 94078384 NOVAG (via UK)
E-mail: massimo@novamarltd.com
www.novamarsrl.com
Port Services
apv investimenti s.p.a.
Dorsoduro Santa Marta,
Fabbricato Portuale 16 - 30123 Venezia
Ph. +39 041 5334159
Fax +39 041 5334180
E-mail: info@apvinvest.it
www.apvinvest.it
ASSOCIAZIONE AGENTI E MEDIATORI
MARITTIMI DELLA PROVINCIA
DI VENEZIA
Galleria Giacomuzzi, 6
30174 Mestre - Venezia
Ph. +39 041 5042015
Fax +39 041 2394344
www.aammvenezia.it
ASSOCIAZIONE AGENTI
RACCOMANDATARI
E mediatori MARITTIMI DEL VENETO
Via Fapanni, 37/6
30174 Mestre - Venezia
Ph. +39 041 950235
Fax +39 041 5054287
E-mail: info@assoagentiveneto.eu
www.assoagentiveneto.eu
ASSOCIAZIONE IMPRESE
DI SPEDIZIONE VENEZIA
Via Fapanni, 37/6
30174 Mestre - Venezia
Ph. +39 041 950235
Fax +39 041 5054287
E-mail: info@assosped.it
www.assosped.it
ASSOCIAZIONE SPEDIZIONIERI
DOGANALI COMPARTIMENTO
DI VENEZIA
C.so del Popolo, 179
30172 Mestre - Venezia
Ph. +39 041 5313638
Fax +39 041 5313638
E-mail: albodoganalisti.ve@tin.it
corporazione piloti estuario
veneto (pilots)
Strada della Droma, 126
30126 Alberoni - Venezia
Ph. +39 041 2207011
Fax +39 041 731313
E-mail: info@pilotivenezia.it
conepo servizi s.c.a.r.l.
trasporti e servizi ambientali
Via Malcontenta, 32
30176 Marghera - Venezia
Ph. +39 041 921377/932460
Fax +39 041 9342111/933367
E-mail: info@conepo.it
www.conepo.it
AUTHORITIES
Guardie ai fuochi DEL PORTO
di Venezia S.c.p.a.
Via F.lli Bandiera, 55/int. 6
30175 Marghera - Venezia
Ph. +39 041 920100
Fax +39 041 2529350
E-mail: amministrazione@guardieaifuochi.it
www.guardieaifuochi.it
Centro Operativo:
Via dell’Elettronica, 7
30176 Malcontenta - Venezia
Ph. +39 041 5470374
Fax +39 041 5470527
NETHUN S.p.A.
Marittima - Fabbricato 103
30135 Venezia
Ph. +39 041 5334830
Fax +39 041 5334838
E-mail: info@nethun.it
www.nethun.it
GRUPPO ORMEGGIATORI DEL PORTO
DI VENEZIA S.c.a.r.l. (moorers)
Dorsoduro, 1510
30123 Venezia
Ph. +39 041 5223868/2764
Fax +39 041 5221447
E-mail: ufficio@ormeggiatorivenezia.it
www.ormeggiatorivenezia.it
RIMORCHIATORI RIUNITI
PANFIDO & C. S.r.l. (tug boats)
Sede legale:
Riva degli Schiavoni, 4164
30122 Venezia
Uffici Amministrativi e Operativi:
Via dell’Elettrotecnica, 10
30175 Marghera - Venezia
Ph. +39 041 5485551
Fax +39 041 5485550
E-mail: cmv@rrpanfido.it
www.rrpanfido.it
Autorità Portuale di Venezia
(VENICE PORT AUTHORITY)
Santa Marta, Fabbricato 13
30123 Venezia
Ph. +39 041 5334111
Fax +39 041 5334254
E-mail: apv@port.venice.it
www.port.venice.it
Agenzia delle Dogane
e dei monopoli (CUSTOMS)
Ufficio delle Dogane di Venezia
Via Banchina dell’Azoto, 15/1
30175 Marghera - Venezia
Ph. +39 041 2510201
Fax +39 041 2510216
E-mail: dogane.venezia@agenziadogane.it
Agenzia delle Dogane
e dei monopoli
(CUSTOMS OFFICE “MARITTIMA”)
Ufficio delle Dogane di Venezia
Sezione Operativa Territoriale
Marittima (S.O.T.)
Località Tronchetto Fabbricato 255
30135 Venezia
Ph. +39 041 5334690
Fax +39 041 5200938
E-mail:
dogane.venezia.marittima@agenziadogane.it
Guardia di Finanza
Comando Gruppo Venezia
(Revenue Guard Corps)
Via F.lli Bandiera, 4
30170 Marghera - Venezia
Ph./Fax +39 041 931411
Capitaneria di Porto di Venezia
Guardia Costiera di Venezia
(Coast Guard)
Dorsoduro 1408 - 30123 Venezia
Ph. +39 041 2405711
Fax +39 041 2405730
E-mail: venezia@guardiacostiera.it
www.guardiacostiera.it
Polizia di Stato
(Immigration Police)
Ufficio di Polizia di Frontiera presso
gli scali marittimo e aereo di Venezia
Sestiere di S. Croce 491 - 30135 Venezia
Ph. +39 041 2723211
Fax +39 041 2723213
E-mail: polmare.ve@poliziadistato.it
www.poliziadistato.it
Ufficio di Sanità Marittima
e Area di Venezia
(Health office of venice area)
Zattere, 1416 - 30123 Venezia
Ph. +39 041 5102377
Fax +39 041 5102866
41
Printed Finito di stampare
February 2014 Febbraio 2014
Project Progetto
Emporio ADV
Ph. +39 041 240.3000 · Fax +39 041 240.3091
Marittima Fabbricato 248 · 30135 Venice - Italy
www.vtp.it - vtp@vtp.it

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