Farragut West Knox Chamber of Commerce CHAMBER LIFE “T HE MISSION STATEMENT IS TO STRENGTHEN AND SUPPORT OUR COMMUNITY BY PROMOTING BUSINESS GROWTH , EDUCATION AND ECONOMIC DEVELOPMENT.” A NCHORED Vol. 28, No. 11 IN FARRAGUT SERVING THE C OMMUNITY FOR 25 YEARS A Publication of the Farragut West Knox Chamber of Commerce With the first snowflakes already fallen, the Chamber is eager to make ready for the annual Holiday Open House on Thursday, Dec. 11 at the Chamber office. As always, all members are warmly invited to attend so the Chamber can express its appreciation for the support received throughout the year. This event also provides an opportunity for member businesses to celebrate the season together. A lighted and temperature-controlled outdoor tent will be provided by Event Rentals by Rothchild. Wonderful food and beverage samplings from across the area are expected. Restaurants, caterers or food vendors are encouraged to contact the Chamber for more information about this fantastic way to showcase their businesses to the average 300 attendees who visit over the course of the evening. At this time, the Chamber is excited to have Abuelo’s: Flavor of Mexico, The Casual Pint – Northshore, The Casual Pint – Farragut, Dixie Lee Wine and Liquors and Mom’s Truffles, plus decorative items by Posh Petal Designs. New participants will be promoted via weekly email, in print and on social media. Guests who wish can also bring a donation for the Chamber’s Giving Tree. This year donations will go to Mission of Hope, whose mission is to bring hope to families in the Appalachian area where poverty and lack of jobs or opportunities is still a very real issue. Much needed items are new warm coats, gloves, hats and socks for children or adults (all sizes), shelf-stable canned or boxed goods and new unwrapped toys for boys and girls of all ages. Stop by for an hour, or stay for it all, from 4 p.m. to 7 p.m. ... but do not miss this happy holiday event! For more information, or to be a part of the Open House, please contact the Chamber at 675-7057 or email info@farragutchamber.com. November 2014 Top: Lifetime Chamber members Joan (seated) and Jim McIntee make the rounds of the food tent! Above: Donations pile up under the Chamber’s 2013 “Giving Tree”. Shop Farragut this Season! Spring Auction Sneak Preview! It is never too early to dream of spring weather and it is definitely not too soon to plan on sponsoring the Chamber’s Annual Dinner, Silent and Live Auction! This year’s big event will be hosted the evening of Friday, Apr. 24, 2015 at the beautifully renovated Rothchild’s Catering & Conference Center. Each auction centers on a fun and carefully chosen theme and enjoys an attendance of approximately 275 guests. The Chamber is keeping this year’s theme under wraps for now, but is eagerly seeking spon- sors to take advantage of the great advertising opportunity this event offers! As soon as the Chamber receives the commitment form sponsors are promoted via print media, web, email, social networking and at weekly Chamber events. Presenting, Event and Community Sponsorship levels are currently available. Please call the Chamber at 675-7057 or email at info@farragutchamber.com for information on starting the New Year as a sponsor of our biggest event of the year! Local businesses provide essential services and generate sales tax dollars. These provide roads, parks, greenways, sidewalks and other capital improvements. In recognition of this, the Farragut Business Alliance, in partnership with the Town of Farragut, is kicking off the 8th Annual Shop Farragut Campaign for the holiday season from Nov. 22 through Dec. 31. Residents are encouraged to patronize local vendors for their 2014 holiday needs! In addition to the advertising provided as part of the campaign, including promotion of specific business discounts, coupons and events, the Town will offer registered businesses an extra sign for the campaign period and will waive the $25 special event fee. The registration and agreement form must be submitted by Nov. 14 to be included in all advertising. For more information, contact Allison Sousa by email at allison@farragutbusiness.com or phone at 307-2486. ENTERPRISE CLUB These Chamber members generously contribute to the Chamber and the Continuing Education Grant Program above and beyond their annual dues. ADMIRAL ELITE CAPTAIN ANCHOR ADMIRAL 2 • CHAMBER LIFE, November 2014 Networkings Buffalo Wild Wings started in 1982 with one restaurant in Columbus, OH. They now have at least one store in EVERY state and are opening more around the world. Their 3 favorite things? Wings. Sports. Beer. That's what their fans want and they are all about making fans happy! Ambassador Diane Jones – Pinnacle Financial Partners and Ambassador Daniel Monday - Slamdot, Inc., welcome new members Laura and Michael O’Rourke - Mark Home Solutions to the Networking at Buffalo Wild Wings on Aug. 21. Lifetime Member Alex Dumas – Alexander Dumas Art Gallery seems to be having a great time ordering up some wings from the gracious servers at Buffalo Wild Wings. At Pinnacle Financial Partners the customer is treated as a client, who associates want to be successful, and not as a name who pays a fee - but as a friend. Their goal is to meet individual needs and current clients are extremely satisfied! Their annual survey shows that in every category customers rated them 4.7, or above, out of 5 on their phenominal service. “Red” was the color to wear on Aug. 28! Leslie Godfrey – Pinnacle Financial Partners, Diane Jones – Pinnacle Financial Partners, President Bettye SiscoFWKCC and Susan Guffey – Barge, Waggoner, Sumner & Cannon greet morning networking guests in style! Senior Vice President Steve Kopman of Pinnacle Financial Partners is introduced by President Bettye Sisco of the FWKCC to member attendees and guests. Farragut ENT & Allergy is a distinguished "Center Of Excellence" focused on sinus and allergy disorders, as well as pediatric ear, nose and throat. They have brought new techniques in sinus surgery and in allergy testing and treatment to Knoxville. Farragut ENT is home to the only Neurotologist in East TN, allowing them to provide services not available elsewhere. With six locations, Farragut ENT’s offices are easily accessible, providing optimal opportunities to keep East TN healthy. Greg Lee – Erwin Marine Knoxville, Steve Jergesen – ROK Financial Services and George Lucke – Edward Jones, enjoy the networking at Farragut ENT on Sept. 4 at their still-new location on Concord Road. Alex Dumas – Alexander Dumas Art Gallery receives his Lifetime Member badge from President Bettye Sisco – FWKCC while Chamber Ambassadors Tony Langenderfer – Ted Russell Kia and Bobby Nicholson – Outliers Advantage-Knoxville In-Home Tutoring start a round of applause. A joint evening networking was hosted on Sept. 11 with Mike Dyer Agency and United Community Bank! Nationwide Insurance-Michael Dyer Agency is your allin-one stop for insurance. With auto, home, life and business insurance, you can protect everything important in your life. The firm is licensed in TN, GA, OH and VA, making it available to many clients and customers who rave about the exceptional customer service. United Community Bank has been repeatedly voted the “Number One Bank” in customer satisfaction. Customers are assured first class treatment because United Community Bank developed “The Golden Rule of Banking,” a policy stating customers should be treated the way employees would want to be treated. FWKCC Board Chairman Tim Williams – Matlock Tire Service & Auto Repair meets new member Walter Cook – UT Lifestar-AirMedCare and greets John Randazzo – Fish Window Cleaning. President Bettye Sisco – FWKCC (center) thanks Mike Dyer – owner, Nationwide Insurance - Michael Dyer Agency and Vicky Helton – General Manager, United Community Bank for partnering together for their networking. CHAMBER LIFE, November 2014 • 3 Ribbon Cuttings Member Briefs The Chamber celebrated the 3rd Farragut West Knox Chamber of Commerce Day on Nov. 9! The Chamber received a proclamation in 2012 from the Town of Farragut in recognition of its work in the business community upon the anniversary of its 25th year. Chamber members can kick off the holidays at the annual Fantasy of Trees “Santa’s Skybox” event hosted by East Tennessee Children’s Hospital on Wednesday, Nov. 26! Santa’s Skybox begins at 8 a.m. at the Knoxville Convention Center. At 8:30 a.m. each Chamber member receives one ticket to shop the Fantasy of Trees before anyone else. RSVP required. RSVP to jwboyd@etch.com by Nov. 19! Zoe’s Kitchen, in Bearden, hosted a Ribbon Cutting Aug. 25 serving up some of their homemade hummus, pimento cheese and other dishes. Pictured front left to right: Arlene Weinstein - Arlene’s Fun Travel, Juan, Jasmine and General Manager, Jake Anderson - Zoe’s Kitchen Bearden, Bonifacio, Kelsey and Baylor Love - Tennessee Smokies Baseball and Leslie Godfrey - Pinnacle Financial Partners. Back left to right: Daniel Monday - Slamdot, Marcus, Catering Manager Shayna Harris, Daniel and Alex. Zoe’s Kitchen. Tennessee Smokies Baseball team wants to remind you the ballpark is a great venue for the holidays! The Smoky Mountain Brewery Lounge at the stadium can happily host your holiday party starting at $19.99/person with lunch or dinner options and three-course meal pricing. The lounge is climate controlled with two flat screen tv’s and full bar capabilities. To see their Holiday Menu and book for November or December contact Jason Moody at 286-2300. Congratulations to Wendell and Jinni Redmond of Christmas Decor of Knoxville on their Maury S. Frankel Award for Philanthropy given this past summer! The award is based on the Redmonds’ involvement in local and international activities of helping those in need. Brandon Stephens, president of the Christmas Decor franchise network stated, “The Redmonds exemplify compassion, service and are dedicated to improving conditions for others. What a great example they set for the rest of us.” For more information on their business, visit www.Christmasdecor. net/knoxville. Embroidery Boutique by Designs for You is celebrating 25 years in business! Embroidery Boutique is a family owned embroidery, monogramming and gift shop company located in Farragut at 141 Brooklawn Street, next to Kroger Marketplace. See them for all your special holiday items this season! Congratulations to Cindy Doyle as she celebrates 10 years with Cindy Doyle State Farm Agency. New member Hurricane Grill & Wings at 319 Lovell Road will bring the beach to west Knoxville at their Grand Opening on Monday, Dec. 8. Come to the “Beach” and get your feet wet! Lots of FWKCC Ambassadors and Members came out to see the varied organic meats that Mother Earth Meats has to offer, i.e. duck, gator, bison, elk, deer, lamb and many others. Tracy Monday, Owner (grey shirt/overalls) was excited to cut the ribbon alongside the Chamber family on Sept. 3. Barge, Waggoner, Sumner and Cannon, Inc. welcomes Tom Minyard as their new Civil Works Program Manager. Watch for the Grand Opening for The Casual Pint of Farragut, 143 Brooklawn Street, scheduled for Friday, Nov. 21 at 6:00 p.m. Groundbreaking New Chamber member and new craft beer and wine lounge Mind Yer Ps & Qs hosted their grand opening on Oct. 31. Visit their location in The Renaissance shopping area to experience their wide selection of beer and wines on tap, craft beer and special appetizer pairings. FWKCC Board Chairman Tim Williams will now be in charge of special projects and has been appointed as director of purchasing at Matlock Tire Service & Auto Repair. Congratulations Tim! The Town of Farragut will host a free presentation by Frank Gailbraith on the history of events leading up to WWII on Monday, December 1 at 7:00 p.m. Colby McLemore of Colby’s Photography recently won Knoxville’s BIG WIG Best Photographer award for 2014. The competition is sponsored by the Knoxville chapter of the American Advertising Federation and recognizes “the behind-the-scenes people that make great advertising happen and who don’t get the recognition they deserve.” This is McLemore’s second win of this prestigious award. A Groundbreaking ceremony was held for Ted Russell Kia’s new facility to be located at 9925 Parkside Drive on Sept. 8. Pictured are Gene Patton-Richardson Turner Construction (RTC), Bobby Paulsen-RTC, Tony Langenderfer-Ted Russell Kia, Gene Sturchio-General Manager Ted Russell Kia, Ryan Peterson-Michael Brady, Inc., Louis Cortina-President, Michael Brady, Inc., and Jeff Denton-President, RTC. 11863 Kingston Pike • Farragut, Tennessee, 37934-3833 865.675.6397 • Fax: 865.675.1675 www.farragutpress.com 4 • CHAMBER LIFE, November 2014 President Quotes �n Notes Bettye Sisco “Not what we say about our blessings, but how we use them, is the true measure of our thanksgiving.” – W.T. Purkiser Be Thankful Be thankful that you don't already have everything you desire. If you did, what would there be to look forward to? Be thankful when you don't know something, for it gives you the opportunity to learn. Be thankful for the difficult times. During those times you grow. Be thankful for your limitations, because they give you opportunities for improvement. Be thankful for each new challenge, because it will build your strength and character. Be thankful for your mistakes. They will teach you valuable lessons. Be thankful when you're tired and weary, because it means you've made a difference. It's easy to be thankful for the good things. A life of rich fulfillment comes to those who are also thankful for the setbacks. Gratitude can turn a negative into a positive. Find a way to be thankful for your troubles, and they can become your blessings. ~~Author Unknown.~~ NEWSPAPERS PILING UP? FWKCC has a recycle bin available behind the farragutpress offices. All proceeds are donated by the farragutpress to the Farragut West Knox Chamber of Commerce Continuing EducationGrant Program 11863 Kingston Pike Behind the farragutpress Building Farragut West Knox Chamber of Commerce 11826 Kingston Pike, Suite 110 Farragut, TN 37934 Welcome to our new Farragut Who’s who… West Knox Chamber members! Dunkin’ The Chamber welcomes these businesses who have Donuts joined us recently in the month of October: Cranberry Hollow, LLC Jesse Boling 12556 Kingston Pike Knoxville, TN 37934 www.cranberryhollowgifts.com Perceptics, LLC Amy Hudson 11130 Kingston Pike Knoxville, TN 37934 www.perceptics.com Gillmann Services, Inc. Gary Coile 5720 Western Avenue Knoxville, TN 37921 www.gillmannservices.com Potbelly Sandwich Shop Thomas A. Knight 11661 Parkside Drive Knoxville, TN 37934 www.potbelly.com Hurricane Grill & Wings Justin Barnhill 319 Lovell Road Knoxville, TN 37934 www.hurricanewings.com Stan Swaggerty Tile Design Stan Swaggerty 161 West End Avenue Farragut, TN 37934 www.stanswaggertytile.com Josh Hemphill State Farm Josh Hemphill 11420 Kingston Pike Knoxville, TN 37934 www.sfagentjosh.com Staybridge Suites – Knoxville West Andrea White 11319 Campbell Lakes Drive Farragut, TN 37934 www.staybridge.com/knoxvillewest MLS Direct Network Butch Hofferbert Knoxville, TN 37922 www.MLSDirectNetwork.com United Way of Greater Knoxville, Inc. Ben Landers 1301 Hannah Avenue Knoxville, TN 37921 www.uwgk.org Welcome Back Renewing Members The Farragut West Knox Chamber welcomes BACK these businesses who have renewed their investment in the Chamber as of this past October. We are privileged to count them as Farragut West Knox Chamber of Commerce members! We urge members to patronize one another when the goods or services a member can provide are needed. It is also our hope that area residents recognize the commitment a business makes to its community when it becomes part of its local chamber of commerce and reward that commitment with their patronage. American Piano Gallery Art & Frame Outlet Athens Insurance Candlewood Suites Carr Insurance Agency Click Funeral Home/Farragut Chapel Coldwell Banker Wallace & Wallace – Claudia Stallings Drive 4 Life Academy Dura-Line Farragut Business Alliance Farragut Wine & Spirits Fish Window Cleaning HealthSource Chiropractic and Progressive Wellness Holy Cross Anglican Church ITT Technical Institute Knoxville TVA Employees Credit Union – Turkey Creek (Thank you for your Enterprise Membership!) Lalka Tax Services Marketing Dimensions Markets at Choto Massage Envy McAlister’s Deli Calendar of Events Please call the Chamber office at 675-7057 for information November 13 8:00 – 9:30 am Networking Knoxville Executive Suites with Smoky Mountain Service Dogs 9111 Cross Park Drive November 27 Happy Thanksgiving December 4 8:00 – 9:30 am Networking Costco Wholesale 10745 Kingston Pike December 11 4:00 – 7:00 pm Open House Farragut West Knox Chamber of Commerce 11826 Kingston Pike 865-675-7057 865-671-2409 Fax e-mail: info@farragutchamber.com www.farragutchamber.com This newsletter is published monthly by the Farragut West Knox Chamber of Commerce. Mercedes Benz of Knoxville Chris O’Rourke, DDS Outlier’s Advantage: Knoxville In-Home Tutoring Parkwest Medical Center (Thank you for your Enterprise Membership!) Patriot Investment Management PC Enterprises Pugh & Company, P.C. Renaissance Wellness Center Site Incorporated Staffing Solutions, an EmployBridge Company State Farm – Sage Kohler Stay at Home of Knoxville Tastefully Simple Threds, Inc. Tillman Companies, LLC The Travel Authority United Capital Lending Valley Printers Van Elkins & Associates, CPAs Waste Connections Women’s Basketball Hall of Fame by Aleah Reno-Demick In 1950, a small shop called Dunkin Donuts was opened in Quincy, Massachusetts. The restaurant was renowned for its exceptional coffee and pastries. What began as a single shop has blossomed into a world-wide phenomenon with over 11,000 stores in 33 countries, 7 of which are in the Knoxville area alone. Although the company has grown exponentially, it has never strayed from its original goal: to provide great food in a comforting atmosphere. Dunkin Donuts strives to make their customers feel at home and welcome in every shop. Customers are greeted by friendly staff that treats them like family. Campbell Station Road Store Manager, Frank Hancock, believes that the exceptional customer service has been the key to Dunkin Donuts’ 64 years of success. “We take the time to get know our customers,” explains Hancock, “It sets us apart from other businesses, because we truly care about our customers.” However, great customer service alone won’t make a successful doughnut shop; that requires great doughnuts as well. But that isn’t a problem, because Dunkin Donuts is home to the some of the world’s most unique and delicious pastries. The store offers doughnuts in every flavor imaginable, as well as muffins, cookies and even sandwiches. For those who don’t have a sweet tooth, Dunkin Donuts proudly brews over 20 flavors of coffee. In fact, the coffee has become so popular that out of every 100 iced coffees sold worldwide, 52 of those were purchased at a Dunkin Donuts. Their coffee is also available in portable carafes for meetings or gatherings of any kind. Great food and fantastic service make for a combination that just can’t be beat. The company has stayed loyal to this philosophy from the beginning and it has certainly paid off. Farragut and Knoxville residents can visit the 715 Campbell Station Road location and find out for themselves why it is clear that America still “Runs on Dunkin.” TSBDC Are You Remembering High Touch Marketing? by Laura Overstreet, Business Specialist, TN Small Business Development Center Does your business seem to focus on hightech marketing such as Facebook and other social media sites? Don’t forget those on the other end of the mouse pad are real people who like to know you are human. Many small businesses do little to build customer relationships because it takes a lot of time. But keeping a customer long-term is well-worth a few minutes of your time. People don’t always remember what you say, but they always remember how you make them feel. So how do you instill feelings into your communications? One way is to send traditional cards. Here are some ideas: 1. During a networking meeting a business owner met a potential client who mentioned to her that he would love to take a long train ride. She looked up a train ride she knew about nearby, printed images from the website, and wrote “Never give up your dreams” on a note inside a card. After the client gets that card how do you think he will feel? 2. Take a picture of people you meet at conferences and place the images on a card cover. When you get their business card at the event, jot down something you learned about them on the back. Create the card to reflect their personal life. They will remember you for quite a while! High touch takes your networking to a whole new level. Speak to people personally, learn about them, and nurture the relationship. But don’t sell to them the first, or the third time, for that matter. Just enjoy what you’re doing.
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